How to hire a branch store manager

How to hire a branch store manager, step by step

Here's a step-by-step branch store manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a branch store manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new branch store manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a branch store manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect branch store manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of branch store managers.

   Type of Branch Store Manager	Description	Hourly rate
   Branch Store Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$24-35
   Day Manager	A day manager oversees the daily operations of an organization, ensuring everything runs smoothly and efficiently according to company standards and regulations. As a day manager, it is their duty to set priorities and goals, establish timelines and guidelines, manage budgets, delegate responsibilities among teams, and supervise staff performances, solving issues or concerns when any arise... Show more	$14-30
   Branch Manager/Loan Officer	A Branch Manager/Loan Officer authorizes or recommends approval of commercial, real estate, or credit loans. They direct and oversee all activities and staff within an assigned branch.	$16-34

   Show more

2. Create an ideal candidate profile

   Common skills:

   • In-Store
   • Customer Satisfaction
   • Financial Statements
   • Retail Sales
   • People Management
   • Business Development
   • Customer Service
   • Loss Prevention
   • Employee Development
   • Payroll
   • Bank Policies
   • Store Operations
   • Sales Reports
   • Community Involvement

   Check all skills

   Responsibilities:

   • Negotiate service agreements for managing refrigeration and HVAC costs and prepare quoted work estimates.
   • Train and develop new associates on POS system, internal computer system, insurance rules/verification and function/use of various medical equipment.
   • Cash handling/maintain ATM and branch vault.
   • Act as internal cash auditor for routine monthly teller, vault, and ATM cash audits.
   • Conduct weekly seminars on recruiting new members and competitive lenders.

3. Make a budget

   Including a salary range in your branch store manager job description is one of the best ways to attract top talent. A branch store manager can vary based on:

   • Location. For example, branch store managers' average salary in mississippi is 54% less than in district of columbia.
   • Seniority. Entry-level branch store managers 30% less than senior-level branch store managers.
   • Certifications. A branch store manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a branch store manager's salary.

   Average branch store manager salary

   $61,384yearly

   $29.51 hourly rate

   ---

   Entry-level branch store manager salary

   $51,000 yearly salary

   Updated December 16, 2025

4. Writing a branch store manager job description

   A branch store manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a branch store manager job description:

   Branch store manager job description example

   Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As an In Store Branch Manager, you are responsible for leading all facets of sales, service and operations of the in store branch. Drives sales process, leading team to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners, and deepen all existing customer relationships proactively driving business inside and outside of branch. Responsible for consistent business development and calling program.
   Duties & Responsibilities:
   
   + Responsible for consistent business development and calling program. Manages portfolio of high value consumer and business customers.
   
   + Leads the process of referring customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
   
   + Leads team to provide excellent customer service and effectively resolve customer issues.
   
   + Leverages available tools and technology to drive sales and service. Maintains knowledge and educates team on all products, services, technology and policies.
   
   + Active in the community, and develops key business and community relationships. Develops key internal partnerships to drive business in market area.
   
   + Actively oversees the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington's culture. Garners resources required to support team.
   
   + Manages the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
   
   + Understands branch sales, service, operations and financial performance. Demonstrates acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
   
   + Performs other duties as assigned.
   
   Basic Qualifications:
   
   + High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
   
   Preferred Qualifications:
   
   + Bachelor's Degree and previous management experience.
   
   + Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
   
   + Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
   
   + Excellent verbal and written communication skills.
   
   + Comfort with technology such as mobile services and online banking services.
   
   + Knowledge of consumer and business deposit products.
   
   + Ability to develop, influence, inspire and motivate colleagues to increase retention.
   
   Workplace Type:
   
   Office
   
   EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
   
   Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
   
   Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right branch store manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your branch store manager job on Zippia to find and recruit branch store manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit branch store managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new branch store manager

   Once you've found the branch store manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new branch store manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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