Brand ambassador jobs in Colorado - 141 jobs

Added to system: 12/31/24 11:08 AM Region: Colorado Location: Aspen Job Postings Closing Dates: A job posting may close before the listed deadline if the number of applications reaches the limit for that position. If the original deadline produced fewer applications than expected, the posting may remain open longer. Application: The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application. Pay Ranges: *Hiring Range: The hiring range covers the starting segment of the pay scale, from the entry point up to the first quartile (Q1). Starting pay is determined based on the candidate's qualifications and experience. *Salary Range: The salary range reflects the full pay range for the position, from the minimum rate to the maximum rate. This represents the earning potential employees can achieve over time while in the role. *Up to $3,000 Sign On Bonus May Be Available* Enjoy Industry Leading Benefits: Generous paid vacation and extended sick leave, and holidays. Free and discounted transportation options to get around Aspen and the Valley. Professional development and learning opportunities, including a tuition reimbursement program. Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform. Monetary bonuses for healthy lifestyle choices and to use towards other personal needs. Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance. The City of Aspen is an Equal Opportunity Employer Job Title: Parking Services Ambassador (Level II or III depending upon experience) Department: Parking Classification: Non-Exempt _______________________________________ Hiring Range/ Salary Range: Parking Services Ambassador Level II: Hiring Range: $26.21/hour - $29.49/hour, Salary Range: $26.21/hour - $39.33/hour Parking Services Ambassador Level III: Hiring Range: $31.15/hour - $35.05/hour, Salary Range: $31.15/hour - $46.72/hour Position Summary: This position is responsible for providing a critical role to the community in delivering a high degree of customer service within the Right of Way. The role provides enforcement, support, maintenance, and monitors roadway situations to ensure a high level of public safety while being responsive to public feedback. The City of Aspen parking department promotes teamwork and collaboration, as well as the ability to work independently. The department is always looking for innovative ways to perform our duties and explore the next level technology to support our department. Become part of a team that promotes safety, education and compliance with parking regulations. Cross collaboration with many other city departments, including Transportation, Engineering, Streets, Parks, Utilities, and the Aspen Police Department. The expectation of the employee is to perform all duties in a professional and courteous manner, consistent with the organization's values and mission statement. Supervision Received: Position works under the general supervision of the Parking Operations Manager. _______________________________________ Essential Job Functions: Daily Enforcement * Enforces Aspen's paid parking in Downtown Core, 10 a.m. to 6 p.m. Monday-Saturday, and in Residential Zones, 8 a.m. to 5 p.m. Monday-Friday. Issues orange tags when outstanding parking tickets on vehicles reach a certain level; and towing vehicles when verified and directed by parking office personnel. Coordinates with towing company to impounded vehicles; install vehicle immobilization device to ensure payment of outstanding tickets and fees. Responds to citizen and police complaints about parking issues. * Enforcement responsibilities include identifying fraudulent or altered Day Passes, Carpool Passes, Lodging Permits, ADA permits, or temporary vehicle license plates. Verifies and calls in expired license plates to dispatch for referral to city police. * Monitors and enforces specifically marked and/or timed areas including but not limited to; taxi and shuttle zones, official vehicle only, police only, bus stops, Red Brick lot, ACRA parking lot, Lone Pine Drive, park use only, 1-hour timed zones, 30-minute timed zones and behind City Hall. Monitors and enforces Maroon Creek Road after normal business hours for High School Football games, ARC events and for other special events. Monitors and enforces Aspen Recreation Center parking lot before normal business hours on weekdays during school from 7:00 to 8:30 a.m. for non-ARC use violations. * Optional training at Brush Creek Parking Kiosk and Rio Grande Parking Garage, to provide for additional coverage. * Exposure to traffic and hazardous situations, including getting in and out of GO-4 enforcement vehicles on busy streets and walking around stationary and moving vehicles while performing duties. * Acts as a backup for filling in and assigning duties on the officers' daily duty board. Manages communication with difficult customers. Understands the macro picture of the mobile payment systems. Communicates to the parking team when a fraudulent parking pass has been detected out in the field and provides documentation. Manages the short-term meter collection. Ensures that temporary construction and event signage go up and come down at the correct times. Confirms that sign inventory is up to date and orders replacements as needed. Helps in the other areas of the parking process as needed. Safety * Closely monitors Fire Lanes and Fire Department Parking areas, including 400e Hopkins, 500e Dean Street, 500s Spring Street and the alley behind the Concept 600 building ( 100 Flanders Place) for fire and life/safety issues. Exercises appropriate judgement when issuing tickets for such things as parking in loading zones or alleys, double-parking, bus stops, and no-parking zones near intersections, keeping public safety as a priority. * Assists with traffic control when requested by police, or when practical, such as when delivery vehicles are backing out of alleys, during high volume holiday weeks or during vehicle towing operations. Assists with special events which includes assisting with towing vehicles, parking, traffic, signage, cones and barricades, and crowd control. * Monitors and enforce RFTA Bus Lane on West Main Street for "No Parking". during posted hours on weekdays, ticket and tow blocking vehicles when necessary. Maintenance * Twice-weekly collections of Short-Term Meter revenue; bi-weekly collections of Pay-Station revenue; take coin deposit bags to bank after collections. May assist with the installation and maintenance of parking signs and poles. Puts out and picking up temporary No Parking signage around town for construction zones, tree trimming, special events. Assists with the installation, removal or relocation of the parking pay stations and short-term parking meters. Basic maintenance, cleaning and fueling of city vehicles, including Go-4s, van and pickup * Delivery and removal of metal temporary signage poles and bases (e.g., handicapped parking signs for polling places and construction zones, and no-parking signs for special events, or during winter season when ground is frozen and new sign installation is impractical) requiring moderately heavy lifting. Maintains inventory in sign room in parking garage. Maintains bicycle "corrals" around town. * Helps in managing and scheduling maintenance and repairs for departmental vehicles. Departmental Support * Cross-trains with coworkers to provide support and coverage in a team environment. Serves as a team leader, team member or support for project teams. * Trains new officers on the proper use of 2-way radio. Trains new officers on the use of the Verrus software. Helps new officers to understand the Municipal Code system process. Ensures participation from all officers during staff meetings. Builds a partnership with other city departments as needed. Communicates to the Programs Manager any issues with the T-2 enforcement software. Coordination * Represents the City of Aspen during Municipal Court parking dispute cases and provide accurate testimony and evidence. Works with towing company to tow impounded vehicles; install vehicle immobilization "boots" and/or Barnacle devices to ensure payment of outstanding tickets and fees. * Performs scheduled "Core Count" data and statistical collection to help document parking usage and trends. Makes sure all certifications are up to date. Customer Service * Acts as an ambassador for the city to assist motorists, tourists, and locals by answering questions, offering directions, providing outstanding customer service, and assisting as possible. Deals with upset customers. Communicates with local businesses in the core. * Helps new officers understand what Word Class Customer Service looks like. City Organizational Values * Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions. Other duties as assigned. Core Competencies:Displays the following key competencies and behaviors in the overall job performance to include knowledge, skills and abilities: * Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments. * Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together. * Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all. * Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities and challenges. * Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication. * Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization. * Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation. * Safety: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety operations for parking programs. * Independence: Ability to work independently for long periods with little to no supervision. _______________________________________ Minimum Qualifications: Education: High School Diploma or GED Equivalent Work Experience: One year of experience in customer service, public contact or code enforcement. Technical Knowledge: Must be proficient in Microsoft Outlook Email and have a basic understanding of computers and online computer-based technology applications, which includes accessing web based platforms. Ability to be trained on specialized mobile and computer programs and associated technology. Knowledge and operation of Pay by Phone and Way to Park smartphone parking apps. Licenses & Certifications: Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date. Complete City provided training within six months: Attend and participate in periodic and annual safety training courses, such as First Aid, AED, CPR, Active Harmer Training; Fire Extinguishers; Ladder Safety; Slips, Trips and Falls, etc. Additional Requirement: Must be at least 21 years of age. NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge and skills as determined by the City of Aspen may be substituted for the requirements above. Preferred Candidate: Has familiarity with Aspen's parking ordinances, enforcement policies, and city code and knows the location of all city streets. NOTE: This position requires a drug test (to be completed at PROCOM - Glenwood Springs), a physical examination (at Grand River Health Clinic West - Parachute), and a Criminal Background Check upon hire. Employment is contingent upon passing a physical examination, a drug test and Criminal Background Check. Position Type and Work Hours: * Regular full time, hours may vary with workload. * Evenings/Weekends/Holidays will be required depending on department needs and special projects. Early mornings will occasionally be required during the school year. Work Environment: * Indoors: Office environment. * Outdoors/Off-Site: Work is performed in a variety of environments, mostly outdoors and involves exposure to a variety of temperature changes, weather, and traffic conditions. Requires daily walking up to eight miles. Meetings, trainings, and site visits at a variety of city facilities and areas. Physical Demands: Visual Acuity: Ability to bring objects into focus. Balancing: Maintaining equilibrium. Bending: Bending or position oneself to move an object from one level to another. Carrying: transporting or moving an object. Crouching: Bending body downward and forward by bending leg and spine. Climbing: Ascending or descending stationary objects. Eye/Hand/Foot Coordination: Performing work through using two or more body parts or other devices. Gripping/Grasping: Ability to apply pressure with fingers and palm. Handling: Seizing, holding, grasping, through use of hands, fingers, or other means. Hearing: Perceiving and comprehending the nature and direction of sounds. Kneeling: Bending legs at knees to come to rest on knee or knees Lifting: Moving objects weighing no more than 10 pounds from one level to another. Lifting: Occasionally up to 50 lbs. of equipment, supplies and coins. Pushing/Pulling: Ability to use upper extremities to exert force in order to press, draw, drag or haul objects in a sustained motion. Reaching: Extending the hands and arms or other device in any direction. Repetitive motions: Making frequent or continuous movements. Sitting: Remaining in a stationary position. Standing: Ability to sustain position for a period of time. Stooping: Bending body downward and forward by bending spine at the waist. Talking: Communicating ideas or exchanging information. Walking: Ability to move to traverse from one location to another. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. (function () { 'use strict'; social Share.init(); })();