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Brand ambassador vs sales associate

The differences between brand ambassadors and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a brand ambassador has an average salary of $36,977, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a brand ambassador include product knowledge, brand awareness and sales floor. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Brand ambassador vs sales associate overview

Brand AmbassadorSales Associate
Yearly salary$36,977$32,167
Hourly rate$17.78$15.46
Growth rate19%-
Number of jobs15,940579,849
Job satisfaction3-
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 38%
Average age4541
Years of experience--

What does a brand ambassador do?

A brand ambassador is the face of a company who should have an established network and strong community relationships. Brand ambassadors are hired to represent a label positively and help to promote awareness and acquire more sales. They use different promotional strategies, both online and in-person approaches, to boost marketing and influence a larger audience to invest confidently and consume more. They are present on specific events that would require them to perform product demos, give away or product sampling and participate in advertisements, which makes it crucial for them to be knowledgable with the product or service they promote. Often times, brand ambassadors are influencers, such as celebrities or social media content makers, while some are regular customers who simply love and trust the brand.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Brand ambassador vs sales associate salary

Brand ambassadors and sales associates have different pay scales, as shown below.

Brand AmbassadorSales Associate
Average salary$36,977$32,167
Salary rangeBetween $27,000 And $49,000Between $21,000 And $47,000
Highest paying CityPortland, MENew York, NY
Highest paying stateNorth DakotaNew York
Best paying companyWpp Us Holdings IncBarclays
Best paying industryProfessionalManufacturing

Differences between brand ambassador and sales associate education

There are a few differences between a brand ambassador and a sales associate in terms of educational background:

Brand AmbassadorSales Associate
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Brand ambassador vs sales associate demographics

Here are the differences between brand ambassadors' and sales associates' demographics:

Brand AmbassadorSales Associate
Average age4541
Gender ratioMale, 42.5% Female, 57.5%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 16.4% Unknown, 8.2% Hispanic or Latino, 17.6% Asian, 6.4% White, 51.0% American Indian and Alaska Native, 0.3%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between brand ambassador and sales associate duties and responsibilities

Brand ambassador example responsibilities.

  • Build relationships and maintain strong partnerships with store management to achieve and maintain apple standards.
  • Use CRM to track productivity analysis, set goals, manage tasks, and procure inventory selection.
  • Handle sensitive HIPP, Medicare, and Medicaid information.
  • Demonstrate customer service skills while assisting visitors, ranging from elementary schools to university alumni, during campus visits.
  • Organize and run weekly study hours.
  • Learned important medical skills including first aid and CPR.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Brand ambassador vs sales associate skills

Common brand ambassador skills
  • Product Knowledge, 14%
  • Brand Awareness, 13%
  • Sales Floor, 10%
  • Customer Satisfaction, 7%
  • Product Sales, 6%
  • PET, 6%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%