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Brand representative vs sales associate

The differences between brand representatives and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a brand representative has an average salary of $32,479, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a brand representative include excellent guest, retail store and product displays. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Brand representative vs sales associate overview

Brand RepresentativeSales Associate
Yearly salary$32,479$32,167
Hourly rate$15.61$15.46
Growth rate--
Number of jobs349,258579,849
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a brand representative do?

A brand representative is responsible for managing its brand image by promoting goods and services for the target audience. Brand representatives identify sales opportunities by attending promotional events, demonstrating product features, developing sales pitches, maintaining familiarity with the products, responding to customers' inquiries and requests, strategizing showroom displays, and monitoring sales reports. A brand representative must have excellent knowledge of marketing disciplines and processes and exceptional communication skills to attract clients on purchasing products that would generate revenues and achieve the company's profitability goals.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Brand representative vs sales associate salary

Brand representatives and sales associates have different pay scales, as shown below.

Brand RepresentativeSales Associate
Average salary$32,479$32,167
Salary rangeBetween $26,000 And $39,000Between $21,000 And $47,000
Highest paying CityLos Angeles, CANew York, NY
Highest paying stateHawaiiNew York
Best paying companyNorthrop GrummanBarclays
Best paying industryHealth CareManufacturing

Differences between brand representative and sales associate education

There are a few differences between a brand representative and a sales associate in terms of educational background:

Brand RepresentativeSales Associate
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Brand representative vs sales associate demographics

Here are the differences between brand representatives' and sales associates' demographics:

Brand RepresentativeSales Associate
Average age4141
Gender ratioMale, 35.8% Female, 64.2%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 20.2% Asian, 7.3% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between brand representative and sales associate duties and responsibilities

Brand representative example responsibilities.

  • Operate POS system with high level of efficiency in order to maximize customer satisfaction and deliver accurate sales transactions.
  • Perform transactions on the POS operating system and maintain the cleanliness of the section assign by the manager on duty.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Brand representative vs sales associate skills

Common brand representative skills
  • Excellent Guest, 31%
  • Retail Store, 20%
  • Product Displays, 15%
  • Customer Service, 12%
  • Sales Floor, 4%
  • Product Knowledge, 4%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%