Top Brand Specialist Skills

Below we've compiled a list of the most important skills for a Brand Specialist. We ranked the top skills based on the percentage of Brand Specialist resumes they appeared on. For example, 18.7% of Brand Specialist resumes contained Customer Service as a skill. Let's find out what skills a Brand Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Brand Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Brand Specialist jobs:
  • Developed strong customer service relations and ensured employees provided highest standards of customer satisfaction and quality of service.
  • Provided administrative and customer service support to higher level executives, marketing/media planners, and development team.
  • Provided stellar customer service while offering complimentary product samples to traveling customers.
  • Handled approximately 30 customer service phone calls related to online schooling nationwide.
  • Exceeded customer expectations through excellent customer service and vehicle knowledge.
  • Provided excellent customer service to current and potential Audi owners.
  • Build long-term business relationships through delivery of optimal customer service.
  • Provide superior customer service and successfully boost customer service scores.
  • Ensured superior customer service from initial meeting through final delivery.
  • Provided unmatched levels of customer service to high-end customers.
  • Exceeded compliance and customer service performance metrics consistently.
  • Specialize in customer service and merchandise movement.
  • Exemplify second-to-none customer service delivery.
  • Trained sales associates on brand, customer service quality, and display tactics, actively participating in store events and promotions.
  • Carried out sales/customer service, relationship building, record keeping; managing myself whenever necessary, worked hard to build clientele.
  • Experienced customer service and follow up; prepare and process necessary documents compliant with purchasing a vehicle; answering sales calls.
  • Provide excellent customer service towards clients with monthly phone calls in order to replenish products and inform customers on upcoming events.
  • Provide exceptional customer service by seeking out patrons to assess and fulfill their needs efficiently through my superior brand knowledge.
  • Motivate individuals to improve through one on one coaching in On the Job Training in Customer Service and Reservations.
  • Maintain a high level of customer service, track new prospects, and keep abreast of automobile industry news.

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2. Sales Goals

high Demand
Here's how Sales Goals is used in Brand Specialist jobs:
  • Merchandised DVF line regularly in order to drive business and ensure meeting/exceeding monthly sales goals ranging from $8,000-$32,000.
  • Established and maintained strong relationships with clients, using clientele program, to further increase the departments business surpassing sales goals.
  • Tracked monthly sales to ensure Nike products met and exceeded sales goals within Women's Active department.
  • Direct, coach, and train associates in their daily tasks and sales goals for the company.
  • Developed sales strategies to expand vendor brand and achieve sales goals with 10-15% profitability results.
  • Have met or exceeded all set sales goals for the entire time of employment.
  • Worked to meet monthly sales goals and communicated product allocation requests to buying offices.
  • Exceeded sales goals, worked with a variety of clientele and negotiated
  • Trained staff and created staffing schedules and staff sales goals.
  • Supervised sales teams and motivated employees to achieve sales goals.
  • Assist in establishing and monitoring profit and sales goals.
  • Maintain and drive sales goals to met departmental/store quotas.
  • Achieved and exceeded sales goals for 3 consecutive years.
  • Exceeded sales goals in two consecutive years.
  • Meet and surpass monthly sales goals.
  • Achieved the sales goals for the season.
  • Surpassed quarterly sales goals by 30% for consecutive quarters and became highest gross sales boutique for Theory Men's.
  • Tend to client needs in order to build lasting relationships Meet sales goals in client based working environment.
  • Surpassed individual sales goals on average 6% Received monthly sales bonus for brand promotion Achieved targeted number of credit applications

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3. New Merchandise

high Demand
Here's how New Merchandise is used in Brand Specialist jobs:
  • Identified new merchandise through research, communication with industry representatives, and utilizing customer feedback.
  • Distributed new merchandise and answered customer questions while processing payment transactions
  • Executed daily visual merchandising upon receiving new merchandise.
  • Processed freight receipt and pricing/inventory of new merchandise.
  • Prepared monthly presentations to showcase new merchandise.
  • Create inventive displays advertising new merchandise.

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4. Audi Brand

high Demand
Here's how Audi Brand is used in Brand Specialist jobs:
  • Maintained the highest degree of customer satisfaction, 98.2%, of all Audi Brand Specialists in the United States.
  • Consult with wealthy, knowledgeable individuals to present the features and benefits for purchasing the Audi Brand.
  • Trained on the Audi brand, its competition, and how to close a sale without conflict.
  • Develop relationships with clientele to deliver an experience only offered through the Audi Brand.
  • Performed test drives with shoppers, highlighting distinctive characteristics of the Audi brand.
  • Completed all required training necessary to become an Audi Brand Specialist.
  • Maintain Audi Brand Specialist certification through extensive product and sales training.
  • Certified Audi Brand Specialist in charge of complete selling cycle.
  • Listed among the Top 75 Audi Brand Specialists in North America
  • Educate clients on the Audi Brand and products.
  • Promoted to Audi Brand Specialist.
  • Certified as an Audi Brand Specialist Follow up with sales leads from referrals, cold calling, and internet inquiries.
  • Hired as an Audi Brand Specialist to sell and lease new and pre-owned Audi's.
  • Certified Audi Brand Specialist responsible for sales of Audi highline luxury vehicles.
  • Participated in offsite company events to promote the Audi brand.

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5. Product Knowledge

high Demand
Here's how Product Knowledge is used in Brand Specialist jobs:
  • Negotiated/facilitated resolution of high urgency issues by leveraging relationships and product knowledge in order overcome obstacles.
  • Traveled to secondary markets to conducts seasonal training and product knowledge seminars.
  • Increased client data base by an average of 80 % through a focus on high customer service standards and product knowledge.
  • Educated customers during new and used purchases, ordered and maintained store inventory, and trained employees on product knowledge.
  • Keep up to date on all product knowledge and be able to teach customers all features.
  • Rated top performance sales and excellent product knowledge and patience in customer service and sales closing.
  • Assist customer with product knowledge and point of sale purchases to increase brand loyalty and sales.
  • Developed long-term relationships with clients by applying my product knowledge to address their post sale questions.
  • Provided exemplary customer service to all customers, while providing product knowledge to them.
  • Brand specialist responsible for in depth product knowledge, business and personal professionalism.
  • Provide extensive product knowledge regarding fabrics, garment construction methods, and features.
  • Provided customers and co-workers with product knowledge and insight into current fashion trends.
  • Educated sales professionals in proper product knowledge & seasonal styles through selling seminars.
  • Provide prompt product knowledge and courteous services to the customer about their wireless devices
  • Exceeded sales and service goals through extensive clientele development and product knowledge.
  • Train staff on product knowledge, selling techniques and client development.
  • Attend and participate in brand to gain training seminars product knowledge.
  • Maintain product knowledge as well as know the competitions products.
  • Used leadership skills and product knowledge to train new associates.
  • Drive product revenue by providing product knowledge to customers.

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6. Internet

high Demand
Here's how Internet is used in Brand Specialist jobs:
  • Handle all sales leads such as Internet, phone, showroom, as well as leads generated proactively from outside prospecting.
  • Developed and qualifies buyers by responding to floor and internet inquiries & developing rapport with customers.
  • Respond to telephone and internet sales inquiries in a prompt and professional manner.
  • Recruited to take a key role in the developing Internet Sales department.
  • Recruited to develop and grow the dealerships first Internet sales division.
  • Managed leads generated by multiple sources, including Internet prospects.
  • Assist walk in clients, internet and phone leads.
  • Answer all incoming calls and internet inquiries.
  • Project Management, Media Planning and Budgeting Assisted with managing the development of brand content strategy of company internet website.
  • Assist Internet manager to develop sales strategies to best fit the Highline marketplace.
  • Received full accreditation as a brand specialist Built an extensive referral network Managed Internet Sales leads provided by various sources

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7. Sales Floor

high Demand
Here's how Sales Floor is used in Brand Specialist jobs:
  • Provided a crisp, clean presentation by folding apparel tables, keep the sales floor clean, organized and well stocked.
  • Enforce the Tommy Hilfiger Brand presence on the sales floor, embossing the quality of the brand.
  • Help customers with their purchases, whether on the sales floor or on the cash register.
  • Work directly with Executive Leads and Store Lead to ensure sales floor productivity is maintained.
  • Cross trained as cashier, sales floor representative, Presentation and Price Accuracy team member.
  • Train new sales floor team members on merchandising/branding, guest interaction, and efficiency.
  • Observed and coached sales floor team in techniques and guest management skills.
  • Contributed to merchandising ideas on the sales floor to maximize sales.
  • Team trainer for sales floor trainees.
  • Provided excellent customer service to guests to build sales Executed sales floor updates by utilizing corporate planograms to change the layout

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8. Customer Care

high Demand
Here's how Customer Care is used in Brand Specialist jobs:
  • Respond to customers with knowledge, accuracy & a high level of customer care via telephone, email and chat.
  • Execute emails and Live Chat for customer care as needed.
  • Provided exceptional service and customer care.

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9. Client Relationships

high Demand
Here's how Client Relationships is used in Brand Specialist jobs:
  • Generated prospective client list * Maintained and Nurtured client relationships * Demonstrated professional and honest sale tactics to achieve monthly sale goals
  • Assist customers in selecting their purchases while maintaining client relationships to ensure repeat purchases.
  • Lead on multiple retail projects monthly *Responsible for building new client relationships
  • Establish long-term client relationships resulting in superior retention and repeat sales.
  • Fostered client relationships; informing upcoming events and new arrivals.
  • Manage existing client relationships for future growth.
  • Developed highly empathetic client relationships and earned a reputation for delivering exceptional customerservice.
  • Developed Client Relationships Worked leads and closed sales Furthered Sales skills

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10. New Accounts

high Demand
Here's how New Accounts is used in Brand Specialist jobs:
  • Opened new accounts and help choose new looks and styles for (DKNY) Donna Karen New York.
  • Utilized mechanized systems to initiate and complete customer requests, such as disputes, new accounts.
  • Manufacture brand specialist, penetrate new accounts with superior tomato and olive oil products via tastings.
  • Established more than 120 new accounts, earning a combined profit of over $2M.
  • Set up new accounts, established customer credits, and set up payment methods.
  • Prospected into new accounts - rigorously qualified prospects and managed the sales cycle.
  • Shipped 15+ new accounts per month.
  • Developed cocktails and presented to restaurants Conducted tastings at special events Opened new accounts and worked with distributor representatives to promote product

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11. Phone Calls

high Demand
Here's how Phone Calls is used in Brand Specialist jobs:
  • Perform follow up emails and phone calls to maintain a constant level of communication with the customer.
  • Handled customer complaints, questions, phone calls and requests in a friendly and professional manner.
  • Maintained above store average daily stream of phone calls, emails, and incoming prospecting.
  • Give response to phone calls regarding to store and products and transfer calls.
  • Make follow up phone calls, emails and personnel notes to customers.
  • Answer phone calls as well as emails regarding customer issues and complaints.
  • Maintained and cultivated business via email and telephone calls.
  • Answer phone calls in an orderly fashion and taking customers' orders for National Geographic.
  • Set and maintained folded merchandise to company standards Answered and directed phone calls to appropriate departments Performed cashier duties

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12. Special Events

high Demand
Here's how Special Events is used in Brand Specialist jobs:
  • Developed jewelry displays that coordinated with holidays and special events.
  • Coordinated public relations activities and promoted special events.
  • Created local and national brand awareness and increased corporate sales through marketing campaigns, trade shows and special events.
  • Maintained a clear line of communications with Team, Bacardi & local distributor regarding all promotions and special events.
  • Coordinate promotional merchandise for special events, company web stores, employee gifts and client gifts.
  • Utilized My Client database to keep track of customers and informed them of special events.
  • Ensured sales goals were met on a monthly and quarterly basis and for special events.
  • Educate consumers, promote and organize special events for specific brands.
  • Execute consumer samplings, brand building promotions and special events

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13. Trade Shows

high Demand
Here's how Trade Shows is used in Brand Specialist jobs:
  • Commended by management for superior execution of client programs, including NASCAR/Indy 500, SNUS/UST events, rodeos and trade shows.
  • Offer high quality, competitive portable branding solutions to customers for events, trade shows, and product launches.
  • Job Description: Setting up and conducting trade shows to effectively convey the clients' message to consumer hopefuls.
  • Team with other qualified associates to produce trade shows, sales promotions, sales meetings.
  • Design digital marketing campaigns, collateral for trade shows, marketing events and sales.
  • Attend trade shows and company conferences throughout the country, as needed.
  • Coordinated, set up and attended Trade Shows for all brands.
  • Oversee displays setup for events/ trade shows and breakdown.
  • Attend trade shows and accompany president to speaking events.
  • Attend conferences / trade shows as needed to represent brand
  • Manage and/or work trade shows /events.
  • Coordinate trade shows and event staff.
  • Organized and managed vendor trade shows.
  • mass channels, digital, marketing materials, point-of-sale, print, trade shows, etc.
  • Designed and created marketing collateral for sales meetings, trade shows and company executives.
  • Participate in promotingbrand at trade shows.
  • Assisted in the advertising and marketing for the company "Netgear" at CES trade shows.

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14. Market Research

high Demand
Here's how Market Research is used in Brand Specialist jobs:
  • Conducted market research and advised management on application of findings.
  • Develop brand strategies and perform market research, including analyzing competition and finding new markets.
  • Develop and manage supplier relationships Conduct and review market research to anticipate market trends.
  • Conducted market research and wrote radio commercials.
  • Gathered market intelligence by coordinating market research efforts to understand market needs, capture the voice-of-the-customer, and ensure representation.
  • Conducted market research & data analysis involving competitor analyses, sector research and identified future trends for new product development.

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15. CSI

average Demand
Here's how CSI is used in Brand Specialist jobs:
  • Maintained an exceptionally high CSI, earning quarterly bonuses throughout my tenure with the company.
  • Maintained and increased CSI for dealership through dynamic customer oriented sales and ?servicing techniques.
  • Ensured high rates of customer satisfaction, rating high on CSI from customer feedback surveys.
  • Increased the dealerships ranking by always maintaining high CSI scores.
  • Promoted to Closer *Promoted to Sales Manager *CSI 100%
  • Averaged 994 CSI score at Mercedes Benz of Austin.
  • Attained Audi Certification and recognition for Sales Professionalism.Consistently maintained a High Customer Satisfaction Index, (CSI).

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16. CRM

average Demand
Here's how CRM is used in Brand Specialist jobs:
  • Showcased entire Audi lineup, assisted clients on test drives, and constant follow-up with daily To-Do list in CRM systems.
  • Learned and utilizes all company provided software including the Client Relationship Management (CRM) system and Auto Alert.
  • Reviewed CRM to determine orphaned clients.
  • Enhanced integration between products and product compliance with internal standards Provided technical leadership for the design of industry-specific CRM solutions.
  • Performed acceptance testing of customized Microsoft Dynamics CRM application to report defects and identify enhancements before release to production.
  • Maintained the Customer Relationship Management (CRM) program for Company accountability and implemented Online Marketing Campaigns.

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17. Sales Process

average Demand
Here's how Sales Process is used in Brand Specialist jobs:
  • Managed the sales process including advising customers regarding payment and delivery options; effectively handled all relevant paperwork.
  • Manage sales processes to drive high grossing sales while ?adapting sales tactics and presentations individually with each client.
  • Facilitated the purchase of a new or used Audi following the Audi Sales Process.
  • Greeted walk-in customers and helped them proceed through the sales process.
  • Consulted buyers with Audi professional sales process.
  • Create a turn key sales process.

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18. Promotional Events

average Demand
Here's how Promotional Events is used in Brand Specialist jobs:
  • Worked collaboratively to design and implement promotional events to achieve brand goals.
  • Established relationships for cross promotional events and contests.
  • Utilized network of field staff to assist in the effective scheduling of promotional events.
  • Promoted products directly to consumers with an average of 10 promotional events per month.
  • Connect brand products to consumers through the execution and management of numerous promotional events.
  • Planned and executed promotional events on UMD campus.
  • Team Enterprise Coordinate and implement direct marketing promotional events.

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19. POS

average Demand
Here's how POS is used in Brand Specialist jobs:
  • Managed daily administrative documentations including catering order entry, production summary assembly, post-order account, invoices and monthly client billing.
  • Managed general inventory analysis and assessed product demand; increased availability of top merchandise for the purpose of exceeding sales goals.
  • Analyzed competitive intelligence at key retailers to identify new product opportunities aligned with brand strengths to better position new products.
  • Articulated how the company's software proposition can be applied to deliver business benefits to customers and executed competitive strategies.
  • Prepared customer proposals and PPA maintenance agreements and negotiated the content of these documents with technical and senior customer management.
  • Developed and executed strategic internal and external communications plans that supported objectives and shaped positive business outcomes.
  • Turned non profitable dealership around by enhancing local exposure through participation in community events and charity.
  • Created event proposals and customize sales presentations to maintain customer satisfaction and retention.
  • Establish and maintain constructive learning environments through informative classes and positive reinforcement.
  • Perform Quality Assurance by providing post purchase follow-ups to assure product satisfaction.
  • Generated business proposals and communicated directly with buying office for new product.
  • Assumed some additional reporting responsibilities when the department analyst position was unoccupied.
  • Exposed and engaged customers to products with knowledgeable information and ambitious spirit.
  • Analyzed current market positions, identified opportunities to increase brand awareness.
  • Composed event status and recap reports to corporate executives.
  • Prepared proposals; meeting and exceeding customer expectations.
  • Retained top salesperson position each consecutive year.
  • Maintained positive relationships between publishers and Amazon.
  • Retail position with brand specialization.
  • Create and utilized competitive and flexible pricing system specific to product position and marketing strategy to increase revenue and market share.

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20. New Product Development

average Demand
Here's how New Product Development is used in Brand Specialist jobs:
  • Served as technical liaison between management and customers, including meeting with customers and training European distributors on new product developments.
  • Support new product development by contributing to market segment and product requirement research activities.
  • Supported cross-functional team on cost reduction opportunities and new product development activities.
  • Coordinated with internal divisions and external partners for new product development.
  • Coordinated all new product development projects from inception to purchase order execution.
  • Develop methods and procedures/processes to support new product development initiatives.

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21. Bacardi

average Demand
Here's how Bacardi is used in Brand Specialist jobs:
  • Developed marketing initiatives for the Bacardi portfolio and acquired, maintained, and developed business relationships.
  • Managed and executed Bacardi's 2005 sponsorship of 7 New York City parades.
  • Provided TEAM and Bacardi clients with a quarterly review of all event activity.
  • Created material for Bacardi that recapped our successful events in the Portland market.
  • Reported directly to both Bacardi Market Manager and TEAM Regional Program Manager.
  • Assisted in distribution of Bacardi owned brands.
  • Acted as an onsite liaison between TEAM Enterprises, Bacardi and account contacts and develop relationship with account managers and wait-staff.

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22. Product Information

average Demand
Here's how Product Information is used in Brand Specialist jobs:
  • Delivered detailed product information and also provide them with technology related customer assistance.
  • Provided product information and referred customers to appropriate resources.
  • Brand Care Specialist are also required to provide clients with general product information and answer frequently asked questions.
  • Answered all customer inquiries including order status, product information, and various sales and promotions.
  • Gather pricing and product information to present to customers for an easy and seamless purchasing experience.
  • Worked with customers by providing comprehensive product information, ensuring positive customer service experience throughout the entirety of the sales process.

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23. Client Book

average Demand
Here's how Client Book is used in Brand Specialist jobs:
  • Maintain and update a client book; provide follow up calls to clients to ensure their satisfaction of purchases.
  • Build and maintain client book to drive sales and manage lines of credit.
  • Developed and maintained a true client book to drive personal sales goals.
  • Managed a client book of 500+ customers with a six-figure value.
  • Build and grow clientele base/develop lucrative client book.
  • Constructed and obtained a $1,000,000 client book.
  • Maintained Client book Managed the administrative process to run the day to day business.

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24. New Clients

average Demand
Here's how New Clients is used in Brand Specialist jobs:
  • Learned all aspects of travel accommodations, including getting customers excited about traveling and ultimately winning new clients for membership.
  • Managed relationships with end user small businesses while increasing generating new clients and maximizing sales opportunities.
  • Cultivated a win-win working relationship with co-workers and managed over 25 business development relations with new clients
  • Developed partnership programs acquired new clients and maintained key client relationships through marketing incentive programs.
  • Developed and delivered meat buying and specification development seminars to existing and new clients.
  • Provided investment and retirement consultation to existing and prospective new clients.

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25. Twitter

average Demand
Here's how Twitter is used in Brand Specialist jobs:
  • Build and manage the company's social media profiles and presence, including Facebook, Twitter, LinkedIn, and Google+.
  • Launched Twitter, Google+ and Facebook profiles.
  • Lead the execution of promotion via daily social media marketing (Twitter, Facebook, Pinterest and YouTube).
  • Established brand\'s social media presence utilizing tools such as Twitter and LinkedIn.
  • Operated AmazonatBuffalo's official twitter handle and posted to it regularly.
  • Organized Amazon Student Day info session on campus that resulted in a 200 percent increase in Amazon Twitter followers.

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26. Customer Base

average Demand
Here's how Customer Base is used in Brand Specialist jobs:
  • Maintain high level of contact with large customer base of over 1500 clients and prospect actively.
  • Combined new Audi sales, with maintaining current customer base and a high customer satisfaction index.
  • Organized monthly DVF events in order to showcase new merchandise and generate buzz within customer base.
  • Created new business opportunities with the organization to grow areas of current customer base.
  • Maintained a vast customer base and lead community development.
  • Maintain a Satisfied customer base.
  • Build and maintain a loyal customer base for repeat- -business every season.
  • Job) Developing strong customer base.

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27. Customer Loyalty

average Demand
Here's how Customer Loyalty is used in Brand Specialist jobs:
  • Led operational execution element of new customer loyalty rewards program.
  • Attended educational training seminars which honed my relationship building abilities, thus driving sales and customer loyalty.
  • Play integral role in the successful launch of brand's customer loyalty program.
  • Cultivated extraordinary customer loyalty by providing shoppers with on-the-spot waivers and discounts, as per company policies.
  • Planned coordinated and conducted special events resulting in consistently measurable sales increases and customer loyalty.
  • Resolved customer issues promptly and accurately in a manner that fostered customer loyalty.

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28. Inventory Management

average Demand
Here's how Inventory Management is used in Brand Specialist jobs:
  • Provided high quality service to customers, including sales support, merchandising, and inventory management.
  • Create and review procedures for distribution and inventory management to maximize customer satisfaction and minimize handling and outbound freight expense.
  • Utilized various inventory management software programs to ensure efficiency of ordering, delivery, and handling of conference products.
  • Negotiate with suppliers on pricing, promotional deals and oversee proper communication and implementation of inventory management.
  • Handled business execution, including quotation and pricing analysis, inventory management, and sales support.
  • Supported sales, inventory management and transportation processes working to limit product shortages and/or out-of-stock items.

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29. High Volume

average Demand
Here's how High Volume is used in Brand Specialist jobs:
  • Responded to high volume of telephone and email inquiries for over twenty-five different brand accounts with friendliness and professionalism.
  • Worked to maintain high volume clothes shopping areas by maximizing efficiency through tasking and excellence customer servicing.
  • Assist customers in a high volume call center with placing orders and assisting with technical problems.
  • Set and achieved high volume sales goals through consultative selling and up selling.
  • Assisted customers for high volume sales Cashier Stocking Merchandising
  • Provide high level customer-focused service/sales in a high volume, fast paced call center environment using designated technology.

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30. Potential Customers

low Demand
Here's how Potential Customers is used in Brand Specialist jobs:
  • Used contracts with Sam's Club & Costco to target a high number of potential customers.
  • Consulted with potential customers for purchase of Audi Vehicles.
  • Develop a prospecting system, making calls and sending emails to potential customers to set appointments Close Deals!
  • Informed and demonstrated to potential customers new Chevrolet products, generated leads, registered customers in databases, distributed promotional packs.
  • Engaged in conversation with potential customers while maintaining a professional mannerism in order to obtain customers trust, and confidential information.
  • Utilized customer relationship management system to proactively sell to active and potential customers designed to meet individualized customer needs.

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31. Product Placement

low Demand
Here's how Product Placement is used in Brand Specialist jobs:
  • Communicated product placement through accurate merchandising documents to all large volume stores.
  • Develop event product placement strategy through analysis.
  • Maintained point of purchase, POP materials, price signage, collecting, reporting detailed product placement and stock level information.
  • Helped with product placement to increase sales in all types of venues.
  • Volunteered for and assisted the Back of House Team with inventory cycle and product placement practices.
  • Worked with product vendors on sales strategies, product placement, and reported trends.

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32. Linkedin

low Demand
Here's how Linkedin is used in Brand Specialist jobs:
  • Appointed as key member of the Board of Directors to assist with marketing functions and manage LinkedIn group page.

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33. Business Partners

low Demand
Here's how Business Partners is used in Brand Specialist jobs:
  • Worked closely with area Business Partners to manage complex opportunities from identification to closure.
  • Worked closely with clients, business partners and IBM sales to provide specific business solutions.
  • Simplified complex ideas and strategies from business partners to make them relevant to key stakeholders.
  • Coordinate closely with internal teams and business partners to support new product launch.
  • Work successfully in a matrix environment with IBM client teams and business partners
  • Work with field/ business partners to grow/ cross sell and set up onsite visits and progress deals to close.

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34. Sales Plan

low Demand
Here's how Sales Plan is used in Brand Specialist jobs:
  • Assisted management in evaluating sales plan and made recommendations for improvement.
  • Utilize strong product knowledge and customer service skills to build upscale clientele and drive sales to obtain 110% of sales plan
  • Handle division forecasting, budgeting, inventory, sales plans, seasonal merchandising resets, price changes and markdowns.
  • Organize in-store visits from corporate brand representatives and discuss visual platform, merchandising, and sales plans and performance.
  • Monitor sales plans, merchandising, special events and promotion of lingerie line within each location.
  • Tracked and recorded daily numbers to ensure the INC brand made sales plan.
  • Assist merchandise manager with stock and sales planning, marketing and promotion.
  • Partner with Senior Management to develop and execute strategies to achieve merchandise sales plans.

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35. Product Sales

low Demand
Here's how Product Sales is used in Brand Specialist jobs:
  • Increased sales throughout tenure, including: o 15-20% increase, territory-wide, all product sales.
  • Establish and maintain relationships with consumers and clients to increase and maintain product sales.
  • Coordinated on last minute changes and resolved issues to maintain product sales initiatives.
  • Increase product sales within assigned territory.
  • Maintained contact with specific customers and Key Opinion Leaders to generate product sales and identifying potential customers as appropriate.
  • Present exclusive representation of the company and products while interacting with customers to significantly increase product sales and marketing.

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36. New Vehicle

low Demand
Here's how New Vehicle is used in Brand Specialist jobs:
  • Report to the new vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Inspect and deliver new vehicle to customers and manage delivery system for new car.
  • Follow up with customer to ensure total satisfaction with new vehicle and purchase process.
  • Involved in dealer inventory trades and ordering of new vehicles.
  • Exceeded monthly sales objectives of 10 new vehicles and 5 pre-owned monthly.

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37. Customer Retention

low Demand
Here's how Customer Retention is used in Brand Specialist jobs:
  • Doubled customer retention rate and increased satisfaction 20% by introducing social networking program.
  • Implemented marketing strategies and executed marketing campaigns including sales development, and customer retention marketing.
  • Manage marketing communication efforts related to field marketing and customer retention marketing.
  • Implemented data-driven customer retention and acquisition methods.
  • Designed and implemented annual marketing campaigns of automobile spare parts, resulting in a 30% increase in customer retention.
  • Generated additional $13M over 6 years through customer retention strategy.

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38. Sephora

low Demand
Here's how Sephora is used in Brand Specialist jobs:
  • Wholesale Field Covered NV/ID/NM/Northern-Central CA; which included 3 retail partners (Ulta, Sephora, and small military accounts).
  • Work with Sephora Staff to get trained on product line as well as Makeup Application - Selling product line
  • Traveled to the makeup shows and Sephora stores, teach costumers how to use products and meet goals
  • Visited eight Sephora doors on a monthly basis and worked along-side cast members.
  • Performed listed duties for New York City retailers: Sephora, Bloomingdales and Macy's.
  • Lead and execute Sephora cast member Blendeds.

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39. Volkswagen

low Demand
Here's how Volkswagen is used in Brand Specialist jobs:
  • Served as liaison between dealership and Volkswagen North America, focused on sales operation, brand marketing and inventory management.
  • Presented advantages and benefits of the brands we offer (Audi, Mercedes Benz, Mazda, Volkswagen).
  • Educated consumers on their options when shopping for Audi, Volkswagen, and other makes of vehicles.
  • Certified with corporate Volkswagen as a Brand Specialist due to my knowledge of the product.
  • Promote and sell all styles of Volkswagen products.
  • Certified Sales Representative for Audi/Volkswagen vehicles at Lithia Motors

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40. Prospective Customers

low Demand
Here's how Prospective Customers is used in Brand Specialist jobs:
  • Established strong connections with prospective customers through rapport-building and effective vehicle demonstrations tailored to their specific needs.
  • Develop and manage commercial relationships with existing and prospective customers.
  • Test drive vehicles to demonstrate industry leading features up with prospective customers and return emails and voice mails.
  • Inform current and prospective customers of current promotions and new or upgraded products and accessories.
  • Show and demo vehicles to prospective customers.
  • Provided vehicle, service and warranty information to prospective customers.Salary: Commissioned Sales Hours per week: 50+

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41. Market Share

low Demand
Here's how Market Share is used in Brand Specialist jobs:
  • Achieve market share requirements of the city of Raleigh and surrounding areas.
  • Achieved company goal of 40% market share within first year.
  • Outpaced industry growth by +570 bps, and increased market share.
  • Account Executive Chicago, Illinois Managed the Jewel account day to day operations for market share.
  • Develop local business plan to increase market share by outlining tactics, activities and resources.
  • Increased market share, achieved sales goals, and attained highest-performing territory ranking in Northeast region by collaborating with Territory Manager.

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42. Customer Complaints

low Demand
Here's how Customer Complaints is used in Brand Specialist jobs:
  • Resolved customer complaints and improved customer satisfaction by investigating, developing solutions, preparing reports and making recommendations to management.
  • Resolve customer complaints by investigating problems; developing solutions; making recommendations to management and resolving the situation for repeat business.
  • Position required the provisioning of quality customer service through the promotion of wireless services and resolution of customer complaints.
  • Handled customer complaints with home installations through on-site project inspections with contractors and through computer generated customer complaint systems.
  • Investigated customer complaints / trends and conducted root cause analysis to promote complaint resolution to customer satisfaction.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

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43. Retail Store

low Demand
Here's how Retail Store is used in Brand Specialist jobs:
  • Represent Caudalie in retail stores; responsibilities conduct skin care consultations, train and educate staff on brand and product.
  • Established relationships with retail store managers and associates to coordinate and participate in promotional activities working to market products.
  • Maintain consistency and highly-visible, proactive consumer selling presence in designated retail stores.
  • Distributed promotional merchandise for client to retail stores targeting a specific demographic.
  • Assisted retail store management team in executing dozens of corporate initiatives.
  • Maintained bi-monthly schedule of retail store visits to ensure product availability.

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44. SEO

low Demand
Here's how SEO is used in Brand Specialist jobs:
  • Create SEO presences via various social media platforms at a local and national brand level.
  • Developed social media strategy for greater SEO, content relevance, and client interaction.
  • Consulted with small business client inquiries about their website and SEO development.
  • Serve as a product specialist to sales team for web design, paid search, SEO and social media services.
  • Maintained corporate website, SEO, produced company newsletter, and managed PPC campaigns associated with search engine placement.
  • Created and distributed weekly merchandising reports; available to sell, closeouts, work in progress, inventory summary.

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45. Powerpoint

low Demand
Here's how Powerpoint is used in Brand Specialist jobs:
  • Created reports using Word, Excel and PowerPoint.
  • Developed internal methods for quickly compiling data and delivering usable information from Oracle System to Excel and PowerPoint.
  • Developed Quarterly Gross Profit Analysis PowerPoint presentation to operating companies comparing Corporate Brands profitability versus National Brand costing.
  • Collaborated with board members to prepare PowerPoint presentations and other written reports and presented concepts to management.
  • Support development collateral materials including brochures, technical sheets, PowerPoint templates and customer promotional material.
  • Design and develop presentations, including PowerPoint presentations for quarterly board meetings and marketing plans.

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46. Business Development

low Demand
Here's how Business Development is used in Brand Specialist jobs:
  • Establish clear and constant communication with business development leaders and able to travel.
  • Focused on branding, business development, and creating marketing strategies.
  • Engaged in New Business Development.
  • Provide leadership and direction for business development through generating lead database of interested buyers for sales management and dealership sales support.
  • Analyzed account performance, identified new business development opportunities, marketed value-added sales offerings, and increased account volume and profitability.
  • Fast-paced sales leadership and business development position with an emphasis on new business expansion, project management and sales training/team leadership.

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47. VIP

low Demand
Here's how VIP is used in Brand Specialist jobs:
  • Implemented VIP Concierge Service which included personal pick-up and delivery of customer vehicles.
  • Assist in coordinating private/VIP events.
  • Worked closely with VIP clients to design and deliver over 75 bespoke Ferraris.
  • Worked with several departments with Cendant including VIP, Brand Specialists, Group Sales, General Manager's Hotline and Reservations.
  • Distributed Promotional Items with Jack Daniels Advertisements Promotions Set Up and VIP Security
  • Delivered scripted product endorsements for companies and introduced VIP speakers.

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48. Lexus

low Demand
Here's how Lexus is used in Brand Specialist jobs:
  • Differentiated Audi product from competing premium luxury brands including BMW, Cadillac, Mercedes Benz, Infiniti and Lexus.

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49. Weekly Basis

low Demand
Here's how Weekly Basis is used in Brand Specialist jobs:
  • Maintained a consistent weekly sales of two and a half deals on a weekly basis.
  • Followed visual schematic directives for my area on a weekly basis.
  • Utilized Microsoft Excel, Word and Power Point on a weekly basis.
  • Inventoried all merchandise on a weekly basis, and reported product performance to corporate.
  • Review financial information with teams on a weekly basis.
  • Visit stores on weekly basis.

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20 Most Common Skill for a Brand Specialist

Customer Service23.1%
Sales Goals14.4%
New Merchandise10.1%
Audi Brand8.6%
Product Knowledge8.2%
Internet3.8%
Sales Floor3.7%
Customer Care3.3%

Typical Skill-Sets Required For A Brand Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
18.7%
18.7%
2
2
Sales Goals
Sales Goals
11.7%
11.7%
3
3
New Merchandise
New Merchandise
8.1%
8.1%
4
4
Audi Brand
Audi Brand
7%
7%
5
5
Product Knowledge
Product Knowledge
6.7%
6.7%
6
6
Internet
Internet
3.1%
3.1%
7
7
Sales Floor
Sales Floor
3%
3%
8
8
Customer Care
Customer Care
2.7%
2.7%
9
9
Client Relationships
Client Relationships
2.3%
2.3%
10
10
New Accounts
New Accounts
2.2%
2.2%
11
11
Phone Calls
Phone Calls
2.2%
2.2%
12
12
Special Events
Special Events
2.1%
2.1%
13
13
Trade Shows
Trade Shows
1.7%
1.7%
14
14
Market Research
Market Research
1.6%
1.6%
15
15
CSI
CSI
1.5%
1.5%
16
16
CRM
CRM
1.4%
1.4%
17
17
Sales Process
Sales Process
1.4%
1.4%
18
18
Promotional Events
Promotional Events
1.4%
1.4%
19
19
POS
POS
1.1%
1.1%
20
20
New Product Development
New Product Development
1.1%
1.1%
21
21
Bacardi
Bacardi
1%
1%
22
22
Product Information
Product Information
1%
1%
23
23
Client Book
Client Book
1%
1%
24
24
New Clients
New Clients
1%
1%
25
25
Twitter
Twitter
1%
1%
26
26
Customer Base
Customer Base
0.9%
0.9%
27
27
Customer Loyalty
Customer Loyalty
0.8%
0.8%
28
28
Inventory Management
Inventory Management
0.8%
0.8%
29
29
High Volume
High Volume
0.8%
0.8%
30
30
Potential Customers
Potential Customers
0.7%
0.7%
31
31
Product Placement
Product Placement
0.6%
0.6%
32
32
Linkedin
Linkedin
0.6%
0.6%
33
33
Business Partners
Business Partners
0.6%
0.6%
34
34
Sales Plan
Sales Plan
0.6%
0.6%
35
35
Product Sales
Product Sales
0.6%
0.6%
36
36
New Vehicle
New Vehicle
0.6%
0.6%
37
37
Customer Retention
Customer Retention
0.6%
0.6%
38
38
Sephora
Sephora
0.6%
0.6%
39
39
Volkswagen
Volkswagen
0.6%
0.6%
40
40
Prospective Customers
Prospective Customers
0.6%
0.6%
41
41
Market Share
Market Share
0.5%
0.5%
42
42
Customer Complaints
Customer Complaints
0.5%
0.5%
43
43
Retail Store
Retail Store
0.5%
0.5%
44
44
SEO
SEO
0.5%
0.5%
45
45
Powerpoint
Powerpoint
0.5%
0.5%
46
46
Business Development
Business Development
0.5%
0.5%
47
47
VIP
VIP
0.4%
0.4%
48
48
Lexus
Lexus
0.4%
0.4%
49
49
Weekly Basis
Weekly Basis
0.4%
0.4%

15,456 Brand Specialist Jobs

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