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Computer Technician jobs at Brattleboro Memorial Hospital

- 13 jobs
  • Analyst - Prog Support

    Maximus 4.3company rating

    Burlington, VT jobs

    Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00
    $68k-107k yearly est. Easy Apply 8d ago
  • MedTech Field Service Technician, On-Call / Per Diem - Burlington, VT

    Iqvia 4.7company rating

    Burlington, VT jobs

    Our MedTech Field Service Technician experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While the hours are estimated and need is not guaranteed, this is historically the need. What you will be doing in the role: Troubleshoot and repair existing devices and document the activities performed. Replace hardware parts, as well as software updates and calibrations. Perform bi-annual or yearly preventative maintenance as determined by the customer. Assist in the installation and implementation of new devices at customer locations. Conduct routine system checks and record data from product tests after installation and configuration. Maintain and stock parts and tools assigned by customer. Be available on-call including nights and weekends. Training for this role will be provided and is paid Job Requirements: Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems. Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus. Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position. Strong communication skills and ability to provide exceptional customer support. This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Travel Requirement: Travel locally for up to 2-3 hours to support customer needs. Respond to and arrive at customer sites within the service ticket's Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket) Must have an active driver license and a personal vehicle to use for job related assignments Travel, and your time traveling is paid, as is mileage. Preferred Attributes: A+ certification preferred Ability to work independently in customer settings with minimal supervision. IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. Benefits: This position is not eligible for our Medical Benefits. Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this. *Please note: Due to the nature of this role, it is not eligible for Visa sponsorship. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at ********************** IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
    $30-32 hourly Auto-Apply 31d ago
  • Data Center & Security Services Technician

    Firstlight 4.0company rating

    Williston, VT jobs

    As part of the Facility Operations Team a Data Center & Security Services Technician provides 24/7 service to our data center & colocation customers, contractors and internal staff, ensuring all requests are addressed in an accurate and timely manner. The Data Center & Security Services Technician monitors alerts associated with the physical environment of our data centers, manages access control & security monitoring of all FirstLight facilities, and is responsible for the detection and mitigation of Toll Fraud, IP abuse, and AUP violations. The shift for this position is Saturday-Wednesday, 12am--8am, this role is fully onsite and eligible for shift differential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage physical access to all FirstLight facilities as well as 3rd party sites that we collocate services out of. This includes processing access requests, providing remote escorts after validating credentials, and regularly auditing access records. Provide remote security & fire monitoring of FirstLight facilities, respond to internal and external alarms, review site footage as required, prepare incident reports. Manage employee and contractor Check-Ins across our network. Directly assist our data center and colocation customers with all physical plant & security concerns. Provide 24/7 hands-on assistance at our two local data centers. Schedule and manage remote & smart hands requests. Audit and report on monthly power usage at FirstLight facilities. Monitor alerts for changes in environmental conditions (temperature and power levels) at our data centers. Monitor the FirstLight voice network for domestic and international toll fraud responding to cases of suspected fraud to prevent further costs from accumulating. Receive and review DMCA (Digital Millennium Copyright Act) notices, IP and AUP (Acceptable Use Policy) violations, and carrier complaints (Traceback, Telemarketing & Robocall mitigation) to determine validity and source, respond as required by government guidelines. Receive and investigate subpoena requests as they relate to FirstLight owned IPs. Manage customer DNS hosting requests, processing record updates and removal through IP management software. Troubleshoot and support customer website and email services on a cPanel platform. Completes special projects and other duties as assigned. QUALIFICATIONS, KNOWLEDGE, and SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have thorough technical aptitude and ability to navigate multiple systems and technologies. Ability to communicate professionally through all types of media with customers, associates, and management, with the ability to exhibit poise, composure, and confidence when confronting stressful situations. Must have strong work ethic, be well organized, and reliable. Ability to work independently and with a team with an emphasis on accuracy and timeliness. High degree of integrity required with the ability to deal with confidential customer information. EDUCATION and/or EXPERIENCE: High School Diploma (or GED or High School Equivalence Certificate) plus two-three (2-3) years relevant experience with preferred or a combination of education and experience. SUPERVISORY RESPONSIBILITIES : None WORK ENVIRONMENT / PHYSICAL DEMANDS: The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk, use hands and fingers, handle objects or controls, talk and hear, stand, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate.
    $29k-46k yearly est. Auto-Apply 39d ago
  • Technology Solution Implementation Professional

    Humana 4.8company rating

    Montpelier, VT jobs

    **Become a part of our caring community and help us put health first** The Technology Solution Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. **Role Description:** Support Medicaid Implementations and Operations in electronic transmissions set-up for state regulatory partners, health information exchanges, and vendor partners. **Responsibilities:** Works with ETL developers, data stewards, project managers, and business SMEs to obtain programming specifications needed to submit information in our proprietary ticketing system that moves data from its origin to its ultimate destination. + Ensures proper documentation is completed so that the programming and testing occurs + Tracks and maintains documentation on ET work + Communicates between both IT and non-IT departments on updates, as well as educating non-IT departments on the process + Ensures proper access for authorized users and provides support to data tool users + Conducts connectivity testing when needed + Coordinates establishing connections to SFTP sites in collaboration with the State Technology Market Lead + Coordinates resolution of resolving ETL issues for the market + Participates on vendor and market calls when necessary + Produces reports and analytics outlining progress and resolution + Maintains inventory of market ET transmissions + Other duties as assigned **Use your skills to make an impact** **Required Qualifications** + Two years + experience using technology in data analysis projects or in projects that dealt with business data flows. + 1 + years of ETL experience. + Demonstrated understanding of the information needs and processing flows in healthcare environments + Experience with the SDLC phases of a project and general knowledge of project management. + Demonstrated excellent written and verbal communication skills. + Demonstrated ability to maintain confidentiality, follow directions, and use good judgment in an environment that can be ambiguous and time sensitive. + Ability to work EST + SFTP Experience + Process Improvement **Preferred Qualifications:** + Power BI, Jira and ADO training preferred + Experience with Agile Methodology and/ or Scaled Agile Methodology + Experienced in introducing new processes into a new or existing environment while minimizing disruption and mitigating risks + Experience with Medicare and/or Medicaid + Ability to coordinate with development and user teams to assess risks, goals, and needs and ensure that all are adequately addressed + Bachelor's degree in CS, Engineering, Math, Information Systems, Data Science, Data Analytics, or Statistics **Additonal Information** Candidates should be prepared to work outside regular hours when required to meet essential timelines. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informatio Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $60,800 - $82,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-14-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $60.8k-82.9k yearly 21d ago
  • Compute Engineer

    CVS Health 4.6company rating

    Montpelier, VT jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Role Description:** The Compute Engineer is an integral part of our growing team. The right candidate will report to the Infrastructure Manager. **Core Responsibilities:** **Engineering and Provisioning** + Engineering of related solutions for various project and operational needs. + Install new / rebuild existing servers (on-prem and cloud) and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. + Install and configure systems, such as supporting EMR and Cloud infrastructure applications or Asset Management applications. + Develop and maintain installation and configuration procedures. + Contribute to and maintain system standards. + Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. **Operations and Support** + Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. + Perform regular security monitoring to identify any possible intrusions. + Perform vulnerability remediations of Cloud and on-prem server infrastructure + Perform daily backup operations using Azure Backup, ensuring all required file systems and system data are successfully backed up to the appropriate media + Create, change, and delete user accounts per request. + Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. + Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. **Maintenance** + Apply OS patches and upgrades using Azure Patch Management on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary. + Upgrade and configure system software that supports EMR/Cloud infrastructure applications or Asset Management applications per project or operational needs. + Maintain operational, configuration, or other procedures. + Perform periodic performance reporting to support capacity planning. + Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. + Maintain data center environmental and monitoring equipment. + Other duties, as assigned **Minimum Requirements:** + Minimum 3 years Windows server admin experience + Minimum 3 years DNS and AD Management experience + Minimum 2 years Microsoft Azure Cloud experience with deploying resources such as VMs, storage accounts, etc... + Minimum 2 years Microsoft Entra ID experience + Minimum 2 years certificate management experience **Preferred Experience:** + Linux server administration experience + Nerdio Experience + Digicert experience + GoDaddy experience + RMM package deployment experience + Experience working with a multiple OS (Server 2016, 2019, 2022) + Azure Virtual Dekstop host pool and application configurations + IIS Experience + SQL experience (2016, 2019) + Experience with: VMware VCenter 6.0 and higher, VMware VSan 6.0 knowledge, Citrix ADC experience, Crowdstrike, Tenable, Sumo logic, MCSE, MCSA preferred + Demonstrated PC skills (MS Office, Google docs) + Ability to research emerging technologies and make recommendations that benefit our business + Knowledge of data center environments, hosting services, networks, and software as a service (SaaS) + Ability to document server physical / logical, topology **Education:** + Associate's Degree required, Bachelor's degree preferred **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $64,890.00 - $173,040.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 12/19/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $64.9k-173k yearly 7d ago
  • Senior Analyst, Finance Operations- Pricing Support

    Cardinal Health 4.4company rating

    Montpelier, VT jobs

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 35d ago
  • Product Support Specialist - MS

    Fujifilm 4.5company rating

    Montpelier, VT jobs

    The Product Support Specialist provides a technical evaluation, investigation, and product support to HCUS customers and internal departments. Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives. Normally receives minimal instruction in routine work, general instructions on new products or assignments. Determines methods and procedures on new assignments and may provide guidance to other personnel on day-to-day and routine assignments. Offers mentorship to others on technical and product knowledge and operating procedures. To meet the needs of our customers, work outside normal business hours and holidays are required. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and responsibilities** + Performs hardware and software evaluation of medical imaging systems, components, and accessories to ensure conformance with appropriate market specifications. Identifies issues and communicates with Original Equipment Manufacturers (OEMs) to address incompatibilities. Makes recommendations for corrections or performance enhancements. + Interfaces with internal and external customers to perform troubleshooting and diagnostic evaluations to determine technical issues and to identify potential product enhancements. Works with cross functional teams to provide remote or on-site support of new products and address escalated technical issues. + Assists with technical training within the scope of an assigned product family, product or module which includes installation guidance, upgrade and troubleshooting techniques. + Along with Product Management, works with OEMs, suppliers and other HCUS departments to identify optimal hardware and software components to support HCUS medical imaging products. + Assists in the investigation of product complaints dispositioned within the Quality Review Board (QRB) process. + Creates and ensures that all necessary technical, configuration, product availability and support information is provided to the service organization. + Maintains technical expertise on HCUS product offerings and stays abreast of current industry trends and future technology advancements through continuous education. + Ensures that problems and solutions are effectively documented into a product knowledge database. + Assesses new techniques and current work practices to reduce service costs and increase service efficiency. + Participates in customer site visits, as necessary. + Short notice and/or overnight travel, as required, to work on customer systems. + Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications** + Bachelor's degree in computer science, Information Systems, Electrical/Mechanical Engineering, or other related field with a minimum of 8 years technical support related experience or comparable education and work experience. + Creative, consultative, communicator with the ability to build relationships to support the evolving needs of customers, employees, and the business. + Experience with Case Management tracking tools. + Advanced working knowledge of current network technologies. + Advanced working knowledge of current IT technologies and common business productivity software, eg: MS Excel, MS Word, MS Project, MS Power Point, MS Visio, etc. + Superior communication and interpersonal skills, excellent telephone manner. + Ability to achieve results and meet goals in a fast-paced, rapidly changing team environment. + Advanced working knowledge of Microsoft Operating Systems and virtualization technologies. + Excellent organizational and multi-tasking skills. **Physical requirements** The position requires the ability to perform the following physical demands and/or have the listed capabilities. + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel** + Occasional (up to 25%) travel may be required based on business need. **Salary and Benefits:** + $38.46 - $47.93 (depending on experience) + Medical, Dental, Vision + Life Insurance + 401k + Paid Time Off *\#LI-Remote _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _1 week ago_ _(12/2/2025 1:53 PM)_ **_Requisition ID_** _2025-35680_ **_Category_** _Product Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_
    $56k-68k yearly est. 60d+ ago
  • Application Support Specialist - Quality Systems

    Lifeways 4.1company rating

    South Burlington, VT jobs

    Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care. As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT. This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience. Key Responsibilities * Act as SME for Nourish & Radar platforms. * Support application configuration, optimisation, and troubleshooting. * Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates. * Support with Quality BI reports * Build strong relationships with 3rd party support teams to resolve issues quickly. * Lead improvements in workflow, reporting, integrations, and system architecture. * Support transformation projects, advising on system capabilities and delivering technical solutions. * Create documentation, training guides, and testing processes (UAT, smoke testing). Essential Experience, Skills & Qualifications * Strong communication and documentation skills. * Experience in systems management, configuration, security, and reporting. * Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design). * Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting. * Strong troubleshooting, customer support, and innovative process improvement skills. * Awareness of IT processes (change control, project management, SDLC). Desirable * API integration design and workflow automation. * PowerBI reporting expertise. * Experience of solution design and implementation. * Knowledge of regulatory and legislative requirements for Health & Social Care. * Background in healthcare or large-scale IT transformation projects. Why Join Us? At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer: * Remote working with collaborative culture. * Opportunities to learn and grow as an SME. * Exposure to enterprise-level IT projects. * A chance to directly impact care quality through innovative systems.
    $66k-95k yearly est. 1d ago
  • Data Center & Security Services Technician

    Firstlight 4.0company rating

    Williston, VT jobs

    As part of the Facility Operations Team a Data Center & Security Services Technician provides 24/7 service to our data center & colocation customers, contractors and internal staff, ensuring all requests are addressed in an accurate and timely manner. The Data Center & Security Services Technician monitors alerts associated with the physical environment of our data centers, manages access control & security monitoring of all FirstLight facilities, and is responsible for the detection and mitigation of Toll Fraud, IP abuse, and AUP violations. The shift for this position is Saturday-Wednesday, 12am--8am, this role is fully onsite and eligible for shift differential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage physical access to all FirstLight facilities as well as 3 rd party sites that we collocate services out of. This includes processing access requests, providing remote escorts after validating credentials, and regularly auditing access records. Provide remote security & fire monitoring of FirstLight facilities, respond to internal and external alarms, review site footage as required, prepare incident reports. Manage employee and contractor Check-Ins across our network. Directly assist our data center and colocation customers with all physical plant & security concerns. Provide 24/7 hands-on assistance at our two local data centers. Schedule and manage remote & smart hands requests. Audit and report on monthly power usage at FirstLight facilities. Monitor alerts for changes in environmental conditions (temperature and power levels) at our data centers. Monitor the FirstLight voice network for domestic and international toll fraud responding to cases of suspected fraud to prevent further costs from accumulating. Receive and review DMCA (Digital Millennium Copyright Act) notices, IP and AUP (Acceptable Use Policy) violations, and carrier complaints (Traceback, Telemarketing & Robocall mitigation) to determine validity and source, respond as required by government guidelines. Receive and investigate subpoena requests as they relate to FirstLight owned IPs. Manage customer DNS hosting requests, processing record updates and removal through IP management software. Troubleshoot and support customer website and email services on a cPanel platform. Completes special projects and other duties as assigned. QUALIFICATIONS, KNOWLEDGE, and SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have thorough technical aptitude and ability to navigate multiple systems and technologies. Ability to communicate professionally through all types of media with customers, associates, and management, with the ability to exhibit poise, composure, and confidence when confronting stressful situations. Must have strong work ethic, be well organized, and reliable. Ability to work independently and with a team with an emphasis on accuracy and timeliness. High degree of integrity required with the ability to deal with confidential customer information. EDUCATION and/or EXPERIENCE: High School Diploma (or GED or High School Equivalence Certificate) plus two-three (2-3) years relevant experience with preferred or a combination of education and experience. SUPERVISORY RESPONSIBILITIES: None WORK ENVIRONMENT / PHYSICAL DEMANDS: The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk, use hands and fingers, handle objects or controls, talk and hear, stand, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate.
    $29k-46k yearly est. Auto-Apply 38d ago
  • Information Systems Support Specialist

    Northern Counties Health Care Inc. 3.7company rating

    Waterford, VT jobs

    The Information Systems Support Specialist is responsible for troubleshooting hardware and software issues, managing ticketing systems, and ensuring timely resolution of end-user concerns across multiple departments. The Information Systems Support Specialist plays a key role in maintaining smooth technology operations and delivering responsive customer service. Strong diagnostic skills, attention to detail, and the ability to prioritize requests in a fast-paced environment are essential to success in this role. Essential Job Functions/Responsibilities: • Contributes to the maintenance of all computer hardware and software systems used by NCHC. • Keeps apprised of new technology that would benefit the organization. • Installs hardware and software. • Troubleshoots and resolves IS related problems. • Performs necessary preventive maintenance to all systems. • As a member of the IT Team, provides 24/7 support to the servers to ensure continuous uptime and application availability. • Configures new computers on the network as needed. • Acts as primary Help Desk agent. • Provides formal and informal training to staff, including security training, troubleshooting tips, and software applications. • Understands networks and the major operating systems. • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: • Associate's Degree in Computer Science or equivalent background experience. • At least two years of experience in computer systems development, design, and management, preferably with PC-based systems. • At least one year of experience with LAN/WAN technologies. • Must be self-directed, organized, and able to communicate effectively with staff and outside vendors. • Must have extensive experience in computer skills including, but not limited to, email functions, spreadsheets, document processing, and Electronic Medical Records. • Must maintain a high level of confidentiality. • Must have a basic understanding of LAN/WAN technologies. • Requires prolonged sitting, some bending, stooping, and stretching. • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. • Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately. • May require occasional lifting up to 25 pounds. • Each employee is responsible for conducting themselves in an ethical manner and reporting possible violations to the appropriate channels. This position is located in Saint Johnsbury, Vermont with some travel to additional Northern Counties locations across the Northeast Kingdom. Why Join Us? At Northern Counties Health Care, we are deeply rooted in community and committed to delivering compassionate, patient-centered care. We offer a supportive environment, opportunities for continued growth, and a competitive benefits package including Health, Dental, Vision, LTD, Life, 403b, and generous Earned Time.
    $58k-85k yearly est. Auto-Apply 60d+ ago
  • Stabilization Support Specialist

    Northwestern Counseling & Support Services 3.9company rating

    Saint Albans, VT jobs

    Job Details Saint Albans, VT Full Time $23.00 - $24.00 HourlyDescription Are you passionate about making a tangible difference in the lives of individuals facing mental health challenges? Northwestern Counseling & Support Services, Inc. is seeking a Stabilization Support Specialist to be part of our dynamic Stabilization Support Team. Our team provides intensive, individualized services ranging from case management to 1:1 skill coaching and family/parenting support to clients experiencing clinically acute needs. Our mission is to help clients stabilize so they can safely remain in their homes and communities, or transition successfully after a higher level of care. As a Stabilization Support Specialist, you'll play a vital role in supporting clients and families through challenging times. You'll provide flexible, strengths-based, and client-centered services that empower individuals to build resilience, develop coping skills, and thrive within their communities. Key Responsibilities: Deliver intensive, individualized support to clients experiencing mental health challenges. Provide family and parenting support to strengthen home resilience. Facilitate 1:1 skills coaching to promote emotional regulation, daily living success, and community integration. Coordinate care and provide case management with internal teams and community partners. Support clients in stabilizing within their community or transitioning successfully from higher levels of care. Maintain accurate, timely, and thorough documentation. Actively participate in team meetings, collaborative problem-solving, and ongoing professional development. We are looking for candidates who: Maintain a positive, professional, and constructive demeanor in all interactions. Demonstrate a strong commitment to person-centered, strengths-based practices. Build and sustain meaningful relationships with clients, families, and community partners. Exhibit flexibility, reliability, and excellent communication skills. Have experience supporting individuals with mental health needs (preferred but not required). Flexibility in hours is needed as there may be some evening or weekend commitments. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws. Qualifications Bachelor's degree in Human Services, Social Work, Psychology, or a closely related field.
    $30k-35k yearly est. 21d ago
  • Data Center & Security Services Technician

    Firstlight 4.0company rating

    Williston, VT jobs

    Job Description As part of the Facility Operations Team a Data Center & Security Services Technician provides 24/7 service to our data center & colocation customers, contractors and internal staff, ensuring all requests are addressed in an accurate and timely manner. The Data Center & Security Services Technician monitors alerts associated with the physical environment of our data centers, manages access control & security monitoring of all FirstLight facilities, and is responsible for the detection and mitigation of Toll Fraud, IP abuse, and AUP violations. The shift for this position is Saturday-Wednesday, 12am--8am, this role is fully onsite and eligible for shift differential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage physical access to all FirstLight facilities as well as 3rd party sites that we collocate services out of. This includes processing access requests, providing remote escorts after validating credentials, and regularly auditing access records. Provide remote security & fire monitoring of FirstLight facilities, respond to internal and external alarms, review site footage as required, prepare incident reports. Manage employee and contractor Check-Ins across our network. Directly assist our data center and colocation customers with all physical plant & security concerns. Provide 24/7 hands-on assistance at our two local data centers. Schedule and manage remote & smart hands requests. Audit and report on monthly power usage at FirstLight facilities. Monitor alerts for changes in environmental conditions (temperature and power levels) at our data centers. Monitor the FirstLight voice network for domestic and international toll fraud responding to cases of suspected fraud to prevent further costs from accumulating. Receive and review DMCA (Digital Millennium Copyright Act) notices, IP and AUP (Acceptable Use Policy) violations, and carrier complaints (Traceback, Telemarketing & Robocall mitigation) to determine validity and source, respond as required by government guidelines. Receive and investigate subpoena requests as they relate to FirstLight owned IPs. Manage customer DNS hosting requests, processing record updates and removal through IP management software. Troubleshoot and support customer website and email services on a cPanel platform. Completes special projects and other duties as assigned. QUALIFICATIONS, KNOWLEDGE, and SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have thorough technical aptitude and ability to navigate multiple systems and technologies. Ability to communicate professionally through all types of media with customers, associates, and management, with the ability to exhibit poise, composure, and confidence when confronting stressful situations. Must have strong work ethic, be well organized, and reliable. Ability to work independently and with a team with an emphasis on accuracy and timeliness. High degree of integrity required with the ability to deal with confidential customer information. EDUCATION and/or EXPERIENCE: High School Diploma (or GED or High School Equivalence Certificate) plus two-three (2-3) years relevant experience with preferred or a combination of education and experience. SUPERVISORY RESPONSIBILITIES: None WORK ENVIRONMENT / PHYSICAL DEMANDS: The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk, use hands and fingers, handle objects or controls, talk and hear, stand, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate.
    $29k-46k yearly est. 9d ago
  • Application Support Specialist - ERP Finance

    Lifeways 4.1company rating

    South Burlington, VT jobs

    Lifeways is looking for an Applications Specialist - ERP Finance to support and enhance the systems behind our Finance, HR, and Payroll functions. If you're experienced with ERP platforms, enjoy improving business processes, and want to play a key role in digital transformation, we'd love to hear from you. About the Role You will support, develop, and optimise our key business applications, including our Unit4 Business World ERP, Hireserve ATS, and Cornerstone LMS. This role involves a mix of system administration, technical support, solution design, and business analysis. What You'll Be Doing * Enhance and maintain ERP Finance, HR, and Payroll modules. * Analyse processes and design improvements that meet business needs. * Provide day-to-day support, troubleshooting, and user guidance. * Manage system configurations, reporting, and data integrity. * Support additional applications and help onboard new tools. * Work closely with Finance, HR, Payroll, IT, and external vendors. What We're Looking For Essential: * Experience working with an ERP system in a specialist/analyst role. * Strong understanding of Finance processes (HR/Payroll knowledge beneficial). * ERP configuration and reporting experience. * Strong problem-solving and communication skills. Desirable: * Experience designing technical/business solutions. * Process mapping and business analysis experience. * Azure Fundamentals or Azure Data Fundamentals. Technical Skills ERP proficiency (Unit4 preferred), SQL, APIs, reporting/analytics, workflow design, system troubleshooting, and data analysis. Why Join Us? You'll be part of a supportive team, helping shape the future of Lifeways' digital systems and contributing to essential improvements across Finance, HR, and Payroll.
    $66k-95k yearly est. 3d ago

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