Call Center Rep Work From Home
Remote or Massachusetts job
Benefits Representative 100% Virtual
65,000-80,000
40 Hours per Week
Actively hiring
Crafting Brighter Futures for Families
At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
Role Overview:
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Us?
Remote Work: Enjoy the flexibility of a full-time remote role.
Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture: We're relaxed, high-energy, and treat every member like family.
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours.
2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience.
3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Summer Associate Internship (Credit Card Experiences Product Manager)
Vienna, VA job
The Credit Card Experiences team seeks to increase cardholder engagement and value by providing relevant offers, communication of benefits, and enhanced member experience throughout the cardholder lifecycle. The Summer Associate will help support cardholder analytics, marketing campaigns, leadership-facing reporting, and product management initiatives for rewards programs. The Summer Associate will help further strategic portfolio goals and initiatives within the lending department while developing strong analytical, collaboration, and critical-thinking skills.
The Summer Associate will work in a flexible hybrid manner and report to leadership at either our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity and then creating recommendations to influence decision-makers. Areas of focus may include creating personalized member engagement through segmentation, evaluating the highly competitive credit card landscape, identifying emerging patterns and trends to answer business questions, and developing models and visualizations to improve decision-making efficiency.
The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.
Responsibilities
Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets
Obtain quantitative and qualitative data of business processes to analyze, determine, and promote data driven decisions
Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture
Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
Compile, research and analyze trends in support of projects and initiatives
Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Performs other duties as assigned
Qualifications
Currently pursuing a master's degree in related field
Experience with research, analysis, and data manipulation
Experience using data and analytic tools such as: PowerBI, Databricks, SQL, SPSS Modeler, R, or Tableau
Good communication and presentation skills
Comfort working with large datasets and telling stories with data
Ability to work independently and think outside of the box
Strong strategic, critical, and analytical thinking skills
Basic knowledge of financial services/payments a plus
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
• Fortune 100 Best Companies to Work For 2025
• Yello and WayUp Top 100 Internship Programs
• Computerworld Best Places to Work in IT
• Newsweek Most Loved Workplaces
• Fortune Best Workplaces for Women ™ 2024
• 2025 PEOPLE Companies That Care
• Newsweek Most Trustworthy Companies in America
• Military Times 2024 Best for Vets Employers
• Best Companies for Latinos to Work for 2025
• Forbes 2025 America's Best Large Employers
• Forbes 2025 America's Best Employers for New Grads
• Forbes 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Business Resilience Test and Exercise Lead
Remote or Phoenix, AZ job
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) position title within PNC's name of division organization, you will be based in city/state location of position .
Job Profile
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Resilience Test & Exercise Lead within PNC's Business Resilience organization, you will be based in Pittsburgh, PA, Strongsville, OH, Phoenix, AZ, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
As a Business Resilience Test & Exercise Lead, you will support testing and exercise activities across the Enterprise to monitor the effectiveness of Enterprise Event Management & Resiliency Plans as part of the Business Resiliency Test & Exercise organization.
As the Business Resilience Test & Exercise Lead, you will work closely across the Business Resilience, Disaster Recovery Services, Enterprise Event Management teams, as well as Line of Business and Support Area stakeholders in the development of a comprehensive and mature test, and exercise program.
Qualifications:
5+ years of experience supporting test and exercise programs in support of Business Resiliency, Continuity of Operations, Emergency Management activities.
Strong knowledge of test and exercise industry best practices and Regulatory guidelines within the Financial Services sector.
Prefer DRI certification or comparable public sector Test & Exercise certifications, such as Homeland Security Exercise and Evaluation Program (HSSEP) or Federal Emergency management Agency (FEMA) Master Exercise Practitioner (MEP) Certification.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective.
Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Looked to for expertise.
Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
Interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. May lead relationships with audit and government regulators on business continuity issues.
Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Develops and delivers the training on business continuity.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory ComplianceCompetencies Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge, Planning: Tactical, Strategic, Requirements AnalysisWork Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education BachelorsCertifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $157,300.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application Window Generally, this opening is expected to be posted for two business days from 09/16/2025, although it may be longer with business discretion.Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Mortgage Operations Specialist
Remote or Waynesburg, PA job
Join The Lending Group CO and Shape the Future of Homeownership!
Are you a dedicated mortgage professional with a background in underwriting, qualifying, processing, or management, ready to make a difference for clients? We're seeking a Mortgage Operations Specialist to join our Southampton, PA team, where you'll leverage your expertise to deliver seamless mortgage experiences. This role focuses on operational excellence, collaboration with borrowers and referral partners, and exceptional communication-with minimal sales responsibilities.
Compensation:
$75,000 - $105,000 yearly
Responsibilities:
What You'll Do:
Streamline Loan Processes: Take ownership of loan files by collecting documentation, running DU/LP/AUS, preparing closing cost worksheets, and ensuring files are ready for underwriting or closing, contributing to a 98%+ on-time closing rate.
Connect with Clients and Partners: Serve as the primary point of contact during the “contact to contract” phase, providing clear, jargon-free updates to build lasting relationships with borrowers and referral partners.
Ensure Accuracy and Compliance: Review loan packages for discrepancies, omissions, and accurate income calculations, collaborating with loan originators to deliver clean, compliant files that meet FHA, VA, CONV, or USDA guidelines.
Enhance Team Efficiency: Use mortgage software (e.g., Encompass, Calyx) to manage documentation and track progress, identifying opportunities to streamline workflows and reduce processing times.
Foster Client Success: Guide borrowers through the mortgage process with empathy and clarity, creating positive experiences that drive satisfaction and referrals without the pressure of sales quotas.
Opportunities Awaiting You:
Make a Meaningful Impact: Help borrowers achieve their homeownership visions by providing exceptional service and clear communication.
Grow Your Career: Access ongoing training, professional development, and clear pathways to advance within a leading mortgage organization.
Collaborate in a Supportive Environment: Work closely with loan officers, underwriters, and referral partners in a team-oriented culture that values your expertise and offers flexible hybrid/remote work options.
Showcase Your Expertise: Leverage your underwriting, qualifying, processing, or management skills to deliver high-quality loan files and improve operational efficiency.
Enjoy Work-Life Balance: Thrive in a role with no high-pressure sales targets, allowing you to focus on operational excellence and client service.
Qualifications:
What We're Looking For:
Work History: 3+ years as a Mortgage Underwriter, Loan Processor, Loan Qualifier, or Mortgage Operations Manager; 5+ years preferred.
Technical Expertise: Strong knowledge of mortgage loan products (FHA, VA, CONV, USDA), loan qualification, processing procedures, and documentation, with proficiency in mortgage software (e.g., Encompass, Calyx) and MS Office.
Core Skills: Exceptional time management, interpersonal communication, and follow-up skills; ability to analyze credit reports, income, and asset documents for loan qualification.
Licensing: Active NMLS # with the ability to include PA, NJ, DE, and FL preferred.
Mindset: A collaborative, detail-oriented professional who excels in operational and analytical roles, prioritizing client service and process management over sales tasks.
Track Record: Examples of managing high-volume loan portfolios, resolving complex qualification or documentation issues, or improving operational efficiency in past roles.
Why Join The Lending Group CO?
Supportive Culture: Join a collaborative team with flexible hybrid/remote work options and no sales pressure, allowing you to focus on what you do best.
Comprehensive Benefits: Competitive salary ($50,000 - $80,000), health insurance, 401(k) with match, generous PTO, and more.
Innovative Environment: Work with cutting-edge mortgage software and a team dedicated to simplifying the homebuying process.
Community Impact: Build lasting relationships with borrowers and referral partners, creating positive experiences that drive business growth.
About Company
About Us: The Lending Group CO is a trusted mortgage provider in Southampton, PA, committed to delivering exceptional service to clients and referral partners. Our innovative technology, collaborative culture, and dedication to compliance make us a leader in the mortgage industry. Join us to shape the future of homeownership.
Ready to Apply? If you're a mortgage professional with a strong background in underwriting, qualifying, processing, or management, ready to seize these opportunities, we want to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience to [Insert Application Link or Email].
The Lending Group CO is an equal opportunity employer committed to diversity and inclusion.
#WHRE2
Compensation details: 75000-105000 Yearly Salary
PIda7f97d98277-26***********8
Easy ApplyNDT Technician - X-Ray Level II
Hampton, VA job
Join the Howmet Aerospace Team!
Howmet Aerospace is a global leader in advanced engineered solutions for the aerospace and transportation industries.
Howmet Aerospace is seeking a highly motivated and experienced X-Ray Technician Level II to support our Non-Destructive Testing (NDT) operations at our Hampton, VA location. This position radiographs and inspects industrial gas turbine castings and structural members for flaws, cracks or presence of foreign materials and process related deviations by performing the following duties.
What will you do in this role?
Set-up and standardize equipment, process parts, interpret and evaluate for acceptance or rejection and document results
Advanced knowledge of the scope and limitations of the x-ray technique and inspection method
Ability to conduct system performance checks in accordance with the applicable process standards and customer requirements. Have a basic knowledge of relevant product manufacturing and inspection technology, ability to perform system checks and calibrations on all associated equipment related to X-ray film process within predetermined limits
Capability of providing the necessary guidance and/or supervision to trainees and Level 1 personnel
Familiarity with the codes, standards and other contractual documents that control the x-ray method
Ability of developing work instructions from approved general procedures, with final work instructions requiring final approval by the X-ray Level III
Working knowledge of general business periodicals, professional journals, technical procedures or governmental regulations and the ability to effectively present information and respond to questions from management
Ability to calculate figures and amounts such as proportions, percentages, area and circumference. Ability to apply concepts of basic algebra and geometry
Practical problem solving skills and ability to deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret a variety of instructions in written, oral, diagram or schedule form
What does it take to be successful in this role?
High School Diploma or GED
Must pass Howmet's required certification exams with a composite score of 80% or higher (renewable every five years). Must be able to show documentation supporting certification status.
Current or previous X-ray film Level 2 certification from one of the following industry standards:
ASNT SNT-TC-1A, Personnel Qualification and Certification in nondestructive testing
AIA/NAS-410, NAS Certification Y Qualification of Nondestructive Test Personnel
Minimum of 4 years' experience as a certified film Level 2 Inspector
Access to export-controlled items and employment offers are conditional upon an applicant's ability to lawfully obtain access to such items
What's in it for you?
Competitive compensation and Annual Bonus Program
Medical, Dental, Vision and Life Insurance
401(k) Match
Career Development Opportunities
And more!
About Howmet Aerospace
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, PA, is a global leader in advanced engineered solutions for aerospace and transportation industries. With $7.4 billion in revenue in 2024, we are committed to innovation, sustainability, and performance excellence. Learn more at ************** and read our 2024 ESG Report.
Equal Opportunity Employer
Howmet Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need assistance with the application due to a disability, please contact us at TalentAcquisitionCoE_*****************.
Inside Mortgage Sales - CD - Remote
Remote or Troy, MI job
Job Description
Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry; as a multi-channel, a national mortgage lender. We are continuously looking for talented team members to grow our team.
When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up for the job and stay for your career!
If you are looking to work for an award-winning company, with competitive compensation, comprehensive benefit offerings, and flexible work life, you found the right place!
Position Overview:
Under the general supervision of the Consumer Direct Sales Manager, the Mortgage Consultant focuses on the retention of the servicing portfolio along with other forms of inbound and outbound lead sources for generating loan volume. The Mortgage Consultant promotes Towne Mortgage products and quality standards by training, coaching, and aligning the performance of assigned staff. With the help of the Mortgage Consultant Team Lead, the Mortgage Consultant will develop strategies to achieve sales goals.
Duties & Responsibilities Overview:
Originates mortgage loans from inbound leads, current portfolios, and other campaigns.
Takes applications, analyzes client's income/debt, runs loan data through an automated underwriting system and submits loan applications to processing.
Ensure that documents required for processing, underwriting, and closing, are secured in a timely manner during origination.
Outbound calls daily and follow up on existing portfolios in order to retain existing accounts.
Answers incoming calls and assists with customer inquiries.
Interview applicants to develop information regarding their goals and determine the appropriate product, terms, and pricing.
Achieve department and individual sales/production goals and objectives.
Ensure Checklists are followed and content is usable for Processors and Underwriters.
Maintain CRM (Contact Relationship Manager).
Maintain and comply with all company standards, policies, and procedures.
Requirements Overview:
NMLS License.
1 Year phone sales experience in the mortgage industry refinance and purchase market.
Exceptional communication skills.
Excellent time management skills.
Ability to stay organized and manage multiple loans/priorities at the same time.
Analyze and comprehend complex financial data.
Professional and effective interpersonal skills.
Ability to meet the required hours of operation.
Associate General Counsel- Single Family Real Estate
McLean, VA job
The Single-Family Real Estate Department in the Freddie Mac Legal Division is seeking a collaborative, team focused attorney to join its legal staff as Associate General Counsel.
In this role, you will support the single-family mortgage acquisition activities of Freddie Mac, including contract negotiations and drafting, written communications to the industry, internal and external training activities and communications, quality control matters, and new initiatives involving underwriting and purchasing single-family mortgages.
Our Impact:
Attorneys in the Single-Family Real Estate Department of Freddie Mac's Legal Division are key advisors to our business colleagues in the development and implementation of internal policies that support affordable and sustainable housing.
Your Impact:
The Legal Division is committed to providing quality and timely advice and representation responsive to client needs on a variety of matters affecting Freddie Mac. As Counsel in the Single-Family Real Estate Department, you will:
Advise internal clients on mortgage eligibility, credit policies and the Freddie Mac Single-Family Seller/Servicer Guide (the “Guide”) matters, including lender eligibility; mortgage purchases; mortgage loan documents and forms; representations, warranties, covenants and remedies relating to loans purchased by and serviced for Freddie Mac; and proprietary initiatives and systems
Draft contract provisions for the purchase of mortgage loans, including credit underwriting terms and pricing structures
Participate in the development and drafting of innovative and legally complex initiatives and credit policies relating to underwriting mortgage loans; amend and update the Guide; review and edit external communications and training materials relating to new products, policies and systems
Collaborate with Freddie Mac's conservator/regulator on matters relating to mortgage purchase eligibility
Advise internal clients on matters requiring approval by or consultation with Freddie Mac's conservator/regulator
Qualifications:
Juris Doctor (JD) degree; membership in good standing in a state Bar
10+ years' experience, preferable in real estate law and mortgage law
Strong interpersonal skills and ability to work collaboratively
Keys to Success in this Role:
Intellectual curiosity and enthusiasm
Team focus with an ability to build and maintain strong collaborative and positive relationships with colleagues, clients, and our conservator/regulator
Superior analytical, strategic, legal research, oral and written communications and advocacy skills
Ability to effectively handle numerous issues across multiple areas and to set priorities independently
Ability to adapt to change gracefully and shift priorities with ease
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC.
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
#J-18808-Ljbffr
Quality Control Inspector
Glen Allen, VA job
Field Inspector / Construction Site Quality Specialist
Travel will be required for this position: Travel may be required 2 to 4 times per week; it will be based on project needs.
Based out of office at: 5000 Dominion Blvd Glen Allen, VA 23060
Work Schedule: The schedule is on an as-needed basis within the time frame of 8 AM to 5 PM.
Flexibility to decline specific days, but must not decline three consecutive times, as this may result in termination. Some trips may require overnight stays to optimize the completion of work.
Top Required Skills
Prior experience as a Field Inspector
Ability and prior experience mentoring/coaching or handling “teachable” moments
Focus on the task at hand to not prolong the visit.
Strong attention to detail.
What soft skill requirements do you have (team fit and personality requirements)?Ability to coach when opportunities arise.
Friendly demeanor.
Focus on the task at hand to not prolong the visit.
Strong attention to detail.
High Level Project Overview:This role is ideal for someone who values flexibility and has a strong commitment to safety and compliance.
We are seeking a candidate to escort vendors in the field and ensure compliance with the client's policies and procedures while in the substation. The ideal candidate will have several years of substation field work experience and a deep understanding of the client's standards.
Responsibilities:Escort vendors and other personnel in the field.
Ensure that all individuals follow client's policies and procedures while in the substation.
Provide guidance and teaching moments when vendors or others are not compliant.
Report any incidents that occur during substation visits.
Requirements:Ability to be on call for field work and work up to 8 hours in a given day, with the possibility of overtime.
Flexibility to decline specific days, but must not decline three consecutive times, as this may result in termination.
Some trips may require overnight stays to optimize the completion of work.
Preferred Years of Experience:4+ years of hands-on experience as a Field Inspector
Education / Certifications:Minimum Associates Degree Required
Qualified Electrical Worker
Specific companies/industries and experience preferred:Previous experience in the energy and utilities sector
VP, Senior Wealth Consultant - Ultra High Net Worth
Vienna, VA job
Regular
Your opportunity
*In addition to a base salary (range posted), this role is also eligible for bonus or incentive opportunities*
Candidate must reside or be willing to relocate to Bethesda, MD or Tyson's Corner, VA
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As a Schwab Senior Wealth Consultant at Charles Schwab you are responsible for providing high-touch service, on-going comprehensive guidance and advice to clients in the context of a dedicated relationship. The Senior Wealth Consultant works across a wide spectrum of investment needs to help clients manage large and complex portfolios. Supporting our clients' wealth management needs on behalf of our clients includes but is not limited to: financial planning, estate planning, investment management, retirement planning, education planning, active trading, banking, insurance, and lending needs.
Manage a practice of primarily Ultra-HNW clients; provide world-class service to clients with complex wealth management needs
Retain existing clients, attract new clients, and generate growth as measured by AUM, Wealth Management solutions, and client promoter scores
Partner with wealth specialists to offer solutions including banking, lending and trust
Take an in-depth consultative approach to analyze, assess and find appropriate solutions to meet client needs based on the breadth of Schwab's Wealth Management offer
Develop a customized financial strategy for prospects and existing clients
Demonstrate a thorough understanding around how to assess suitability and recommend appropriate retirement income advice and distribution process for clients living in retirement
Demonstrate proficiency in deepening relationships with clients, from engagement and discovery to gaining commitment and ongoing service.
What you are good at:
Exhibits wealth management and investment products expertise including equities, fixed income, mutual fund and retirement plans; equity compensation plans, stock options and annuities
Results driven, highly motivated self-starter who possesses integrity, a strong work ethic, and a passion for helping clients plan for their financial goals and objectives
Demonstrates a bias for action and a commitment to achieving sustainable results
Able to listen to client's needs and make decisions/take actions that help clients achieve their long-term goals
Knows how to follow the proper risk, supervision and controls guidelines to deliver the best outcomes for clients. Exhibits strong culture of compliance, adherence to policy and Schwab's high standards
Demonstrates good judgment in selecting methods and approaches for finding appropriate solutions for clients
Able to adjust style of communication to best connect with others
Demonstrates and encourages collaboration and teamwork cross functionally and within his/her team
Demonstrates personal resilience and a commitment to continually learn
Able to remain positive and focused during times of pressure, adversity, or change
Actively engages and helps others succeed
Understands life event triggers for clients and leverages this ability to consolidate and retain assets; proven ability to probe clients for life event triggers and provide financial advice accordingly
Flexible in changing environmental, economic, and client need scenarios; proven experience demonstrating the ability to lead change within self and others positively
What you have
To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Preferred Qualifications
Wealth Management designation, e.g., Certified Wealth Strategist (CWS), CFA or CFP highly preferred
Bachelor's degree highly preferred
Required Qualifications
Active & valid FINRA Series 7 license
Active & valid FINRA Series 66 (63/65) license
Active & valid Life & Health insurance
7+ years financial services industry experience
2+ years Ultra- HNW client experience
Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Offshore Welder
Norfolk, VA job
Offshore Welder - Project CVOW
Duration: Initial 1-year assignment
Pay Rate: $500-$700 per day (based on candidate's requested rate)
Per Diem: N/A
Mob/Demob: $300 travel day rate
Training & PPE: Offshore Training and PPE will be provided
US Citizenship Required
Position Overview:
We are seeking 8 experienced Welders to support the CVOW Offshore Project. The primary responsibility will be to perform welding on the interface of a substation Jacket and Topside located 30 miles offshore.
Responsibilities:
Perform all welding tasks on the substation Jacket and Topside interface, 30 miles offshore.
Work collaboratively with a mixed team of union and non-union personnel.
Adhere to all offshore safety and quality standards.
Maintain accuracy, precision, and attention to detail during all welding operations.
Requirements:
Minimum 5+ years of welding experience.
Offshore experience is preferred.
Must be able to work 12-hour shifts in offshore conditions.
Must be able to obtain and hold the following certifications (costs covered):
ISO 9606-1 136 P BW FM1 P s12,5 PC ss mb
ISO 9606-1 138/136 T BW FM1 M/P s18,2(3,2/15) D168,2 H-L045 ss nb
Physical Requirements:
Must be capable of climbing, walking, kneeling, bending, and lifting as part of daily job responsibilities.
Ability to lift a minimum of 35-60 lbs.
Must be able to perform duties in offshore environments and confined spaces for extended periods.
Financial Advisor
Spotsylvania Courthouse, VA job
This job posting is anticipated to remain open for 30 days, from 28-Jul-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.
Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.
We'll give you the support you need. Our team will be there every step of the way, providing:
Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.
Salary for the first five years as you begin to build your practice²
A firm-provided branch office in the community
Branch office support to help lighten the load so you can focus on your clients
A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.
You can also expect...
No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in
A compensation package that includes opportunities for commissions, profit sharing and incentive travel
The flexibility that you need to balance your personal and professional lives - the best of both worlds
A culture of continuous improvement and professional development
Key Responsibilities
Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).
Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.
Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.
Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.
Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.
¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration
² As your new asset compensation and commissions increase over the first five years, salary will decrease
Benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.
Compensation:
We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.
For more information regarding compensation please click the link below.
New Financial Advisors Compensation
Supplemental Starting Salary Range $45,000 - $100,000
Read More About Job Overview
Skills/Requirements
Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.
What characteristics would make you a successful financial advisor?
An interest in financial services/markets and how they work
Love of learning and challenges, including determination to succeed
Skilled in long-term relationship building
Comfortable in your ability to think critically
Passion for new opportunities
Can you see yourself...
Learning to be a financial advisor through our comprehensive training program?
Delivering personalized investment and financial solutions to your clients?
Taking ownership of your business's growth and success?
Meeting professional and personal objectives as they relate to building your practice?
Working in and positively impacting your local community?
Skills/Requirements
Candidates should have at least one of the four qualifications bullets listed below:
A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry
Financial services and/or sales experience
Financial services registration, licensing, or certification
Professional and/or military career progression
Licensing:
SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.
FINRA registrations required within three months. State insurance licenses will be required.
As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
#LI-USFATA
Client Relations Specialist
Richmond, VA job
CapCenter is seeking a Client Relations Specialist to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a
client-centric philosophy.
This is a high growth role that we actively promote into operations and sales opportunities.
In the Client Relations Specialist role, you'll be the initial point of contact for CapCenter prospects who are considering CapCenter's suite of services. Client Relations Specialist respond to inbound inquiries to quickly and accurately identify which leads are qualified CapCenter prospects. Client Relations Specialists understand each inquiry's unique situation and financial goals, so that the most appropriate business unit can help them to the finish line.
Here's what you'll need to know about the role, our team, and what it takes to succeed at CapCenter.
You will
In your first 30 days, you will:
Secure an NMLS license (we'll sponsor it!)
Become a subject matter expert on our multiple service lines
Complete our introductory Consultative Sales training course
Get hands-on training in our CRM
In your first 90 days, you will:
Convert sales qualified leads to our Refi, Purchase, and Real Estate teams.
Get exposure to our different lead channels and learn how to best drive quality business
Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching
Complete a self-assessment to build a blueprint for career progression at CapCenter
You are
A critical thinker: we're happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.
A communicator: most Americans buy less than five homes in their life - it's critical that you build trust, distill complex financial concepts simply, and listen actively.
Self-aware: you're looking for an opportunity to develop your strengths and weaknesses
Driven to help others: you want to do good
Ambitious: you want to do well
A college graduate with a bachelor's degree
We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.
You'll get
NMLS Certification
Competitive salary, variable pay & annual bonus
401k (with matching!), health, dental, & vision
Training to learn the home-ownership experience back to front.
To participate in cross-functional collaboration that fosters lateral and vertical career growth
The opportunity to help people through one of the most stressful and important transactions of their lives.
Our culture is growth oriented. Past Client Relations Specialists have been promoted into sales, operations, team lead, and market management roles.
Associate Wealth Manager
Remote or Kenai, AK job
Job Description
Are you looking for the right wealth management firm to join? If you want ongoing career development and continuing education, work-life balance, and a collaborative work culture, Coldstream might be a great fit for you!
As an Associate Wealth Manager in our growing Kenai office, you will play a crucial role in ensuring that our Alaska clients receive outstanding comprehensive wealth planning services - and you'll be on the path to become a full Wealth Manager.
We have a hybrid work environment - in office Tuesday through Thursday, work remotely Monday and Friday, core hours 7:00am - 4:00pm minus lunch.
Coldstream is an employee-owned, independently-operated wealth management firm that's been earning the trust of affluent families and businesses since 1996. We offer a comprehensive, holistic approach to planning and focus on providing unparalleled advice and exceptional service. We welcome new colleagues who believe in our same approach, value open communication, and believe in trusting, life-long relationships. The firm has offices in Kenai, Seattle, Mercer Island, Bellevue, and Kirkland, WA, Portland, OR, and Boise, ID. For more on Coldstream, please visit *******************
Your Contributions Will Be:
Wealth Planning:
Provide holistic wealth planning services to clients, including income tax, estate, wealth transfer, cash flow, retirement, and Social Security planning
Contribute to the firm's Wealth Strategy Group, including attending meetings and semi-annual in-person retreats, participating in a committee, and creating materials that are shared internally and with clients
Client Relationships:
Develop and manage: initiate frequent client communication, facilitate meetings, present information, and educate clients on various wealth management topics
Cultivate relationships with clients' other advisors (attorneys, CPAs, bankers)
Investment Management:
In conjunction with the team's Portfolio Manager, establish and plan for each client's goals, objectives, risk tolerance, and cash requirements
Business Development:
Develop leads and referrals, meet with prospective clients to present proposals, and identify and close opportunities with existing clients
CFP and 3+ years of experience producing and presenting financial plans
Proficiency with eMoney
5+ years of experience in wealth management, including client relationship management and an interest in business development
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Experience with Salesforce CRM and/or Tamarac portfolio management (or similar systems) is a plus
Excellent communication and organizational skills
Benefits:
Why Coldstream?
Career Development: We invest in your future, with abundant opportunities for professional growth both within Coldstream and externally.
Collaborative Culture: Our team members describe our culture as engaging, flexible, supportive, positive, caring, and fun.
Work-Life Balance: Benefit from our flexible hybrid work arrangement and an environment that values work-life integration.
In terms of pay expectations, we assess each candidate individually based on their experience and qualifications and offer competitive compensation that reflects the value they bring to the team. Base pay typically starts at $115-140k plus an annual bonus and a generous benefits package. Licensed individuals can also participate in our New Business Incentive program.
As a Best Workplaces awardee, we pride ourselves on our collaborative and supportive culture. We've created a full benefits package that focuses on the growth, health, and wellness of our team members:
Pay: Competitive base salary plus annual bonus
Benefits: Fully paid premiums for medical/dental/vision, short-term and long-term disability, and life insurance
401(k): 100% company match up to 4% of your annual pay
Stock: Opportunity to purchase equity and become an owner of the firm
Paid Time Off: 16-26 days per year plus 10 holidays and an extra paid day off each year to do volunteer work
Career development: 100% training/certification/licensing/dues reimbursement and a formal mentoring program
Wellness reimbursement
Paid sabbaticals every 10 years and anniversary bonuses every 5 years
Coldstream is committed to inclusion and diversity. To us, diversity means employing team members of different races, genders, ages, physical abilities, national origins, religions, sexual orientations, ethnicities, political ideologies, educational and military backgrounds, and more. We welcome, support, and respect all team members, and we value the wide variety of experiences, opinions, and talents that they bring to the company. As we grow, we continue to cultivate an environment in which all team members' perspectives and contributions are treated with respect, and every individual feels confident that they belong and are empowered to be their best.
Closing Consultant
Richmond, VA job
CapCenter is seeking a Closing Consultant to help pursue our mission: simplifying the homeownership journey with consolidated services, transparent pricing, and most importantly, a
client-centric philosophy.
This is a high growth role that we actively promote into operations and sales opportunities within 18 months.
In the Closing Consultant role, you'll be the primary point of contact for CapCenter clients who are on the path to close a loan. Closing Consultants analyze our clients' applications and supporting documents to ensure each loan meets our rigorous underwriting standards. Alongside your analysis, you'll guide our clients, working internally with realtors, loan officers, underwriters, and insurance advisors so that all parties are set up for success at closing.
Here's what you'll need to know about the role, our team, and what it takes to succeed at CapCenter.
You will
In your first 30 days, you will:
Secure an NMLS license (we'll sponsor it!)
Become a subject matter expert on lending
Complete our introductory Consultative Sales training course
In your first 90 days, you will:
Act as a trusted advisor and advocate for our clients as they prepare for closing
Work collaboratively with others to ensure accuracy and efficiency at each step of the way
Build on your communications and underwriting knowledge through learning modules, proprietary training, and live coaching
Complete a self-assessment to build a blueprint for career progression at CapCenter
You are
A critical thinker: we're happy to teach the content, but you should be hungry to learn, comfortable thinking on your toes, and adept at solving problems.
A communicator: most Americans buy less than five homes in their life - it's critical that you build trust, distill complex financial concepts simply, and listen actively.
Self-aware: you're looking for an opportunity to develop your strengths and weaknesses
Driven to help others: you want to do good
Ambitious: you want to do well
A college graduate with a bachelor's degree
We hire for talent, not experience. You should be a solutions-oriented thinker who is not afraid to roll up your sleeves and tackle challenging problems.
You'll get
NMLS Certification
Competitive salary, variable pay & annual bonus
401k (with matching!), health, dental, & vision
Training to learn the home-ownership experience back to front.
To participate in cross-functional collaboration that fosters lateral and vertical career growth
The opportunity to help people through one of the most stressful and important transactions of their lives.
Our culture is growth oriented. Past Loan Analysts have been promoted into sales, operations, team lead, and market management roles.
Mortgage Inside Sales Manager
Richmond, VA job
The Mortgage Inside Sales Team Lead is responsible for coaching, motivating, and supporting a team of Inside Sales Loan Officers or Mortgage Sales Representatives who engage with warm leads-including credit trigger leads, listing alerts, cash-out refinance opportunities, and other inbound and outbound prospects.
This role is focused on driving team performance, improving lead conversion rates, and ensuring an exceptional borrower experience from the first point of contact through pre-qualification. The Team Lead acts as both a high-performing loan originator and a mentor to the sales team.
Key Responsibilities
Leadership & Team Management
Lead, train, and mentor a team of Inside Sales Loan Officers or Lead Specialists to achieve daily, weekly, and monthly sales goals.
Monitor performance metrics (call volume, contact rates, conversion rates, funded loans, etc.) and provide coaching for continuous improvement.
Conduct daily huddles and one-on-one performance reviews.
Partner with management to implement sales strategies, scripts, and process enhancements.
Sales & Pipeline Management
Proactively make outbound calls to qualified leads from various marketing sources (trigger leads, listing alerts, past customers, etc.).
Support team members in managing their pipelines, improving close ratios, and maximizing lead ROI.
Ensure all sales activities comply with company policies and mortgage lending regulations (SAFE Act, RESPA, ECOA, etc.).
Collaborate with processing and operations teams to ensure smooth handoffs and exceptional borrower experiences.
Reporting & Analytics
Track team KPIs and provide detailed performance reports to leadership.
Analyze lead quality and provide feedback to marketing and lead vendors.
Identify trends in borrower behavior and recommend strategies to increase conversion and retention.
Qualifications
Active NMLS Mortgage Loan Originator License (or ability to obtain one prior to start date).
3+ years of experience in mortgage sales, preferably inside sales or call center environments.
1+ years of leadership, coaching, or team lead experience.
Strong understanding of mortgage products (refinance, purchase, cash-out, FHA, VA, conventional).
Proven track record of exceeding sales and production goals.
Excellent communication, coaching, and motivational skills.
Proficiency with CRM systems, LOS platforms, and sales performance dashboards.
Admin Officer - Ballykelly (ASAP Start)
Remote or Londonderry, NH job
* Londonderry, County Londonderry * Up to £13.75 per hour * Posted October 27, 2025 Job Role: Administrative Officer Pay: £13.75 per hour (Paid Weekly) Hours: Contracted hours are 8am-8pm Monday to Friday and every 4th Saturday on a rota basis. Currently, staff are working various shift patterns between 9am-5pm Monday to Friday.
Length of Assignment: Until 31/12/2025 (Likely extension)
Start Date: Must be able to start on 22/09/2025
Job Duties:
These roles are telephony based. Main duties include:
* Answering calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
* Working collaboratively towards delivering and promoting resilience and the ability to work in a pressurised environment.
* Demonstrating excellent verbal and written communication skills.
* Building rapport with colleagues and customers.
* Contributing to a team environment.
* Working accurately within set deadlines and achieving targets.
* Possessing basic IT skills with an aptitude for learning new systems.
* Being organised with good time management skills.
Benefits Include:
* Working From Home
* Flexi Hours
Essential Criteria:
* 5 GCSEs including Maths and English graded A-C (or level 2 equivalent).
If interested, feel free to apply!
RecCoBelfast
Real Time Analyst
Remote or Farmington Hills, MI job
Real-Time Analyst (RTA)
Do you thrive in a fast-paced environment where your quick decisions and sharp analysis directly impact member experience? Join our team as a Real-Time Analyst (RTA) and become the heartbeat of our contact center operations.
As the central command for intraday performance, you'll monitor live conditions, adjust staffing, and communicate critical updates to ensure our members receive timely, exceptional service across phone, chat, and digital channels. This is the perfect opportunity for someone with strong analytical skills, a keen eye for detail, and the ability to stay cool under pressure.
What You'll Do
Optimize Service Levels: Monitor real-time call, chat, and email queues to keep service levels, ASA, and occupancy goals on track.
Manage Intraday Staffing: Adjust schedules, breaks, or queue assignments to respond quickly to spikes in volume or staffing gaps.
Track Adherence: Ensure team members are following schedules and escalate significant deviations as needed.
Analyze Trends: Review intraday data, publish dashboards and hourly reports, and recommend adjustments to forecasts or staffing plans.
Collaborate & Communicate: Act as the bridge between workforce planning, operations, and leadership during the day.
Incident Response: Be the first line of response during outages, spikes, or system issues by activating protocols and supporting recovery efforts.
What We're Looking For
Education & Experience:
Associate or Bachelor's degree in Business, Finance, Operations, or related field preferred.
2+ years of contact center experience, ideally in workforce management or operations support.
Experience with workforce management platforms such as NICE, Verint, or Calabrio.
Technical Skills:
Strong Excel and reporting skills.
Familiarity with telephony systems (e.g., Five9, Genesys, Avaya).
Solid understanding of ACD metrics, service levels, and staffing models.
Soft Skills:
Excellent communication and stakeholder management.
Analytical mindset with attention to detail.
Ability to multitask in a high-pressure environment.
Adaptability when conditions shift.
Why Join Us?
Hybrid or remote work flexibility (based on business needs).
Opportunity to make a direct impact on member experience every single day.
Work in a collaborative environment where your insights are valued.
Professional growth in workforce planning and contact center operations.
Key Success Measures
% of intervals meeting service level targets
Schedule adherence accuracy
Speed of response to intraday changes
Clear, timely communication during escalations
Accuracy and integrity of real-time reporting
👉 Ready to play a critical role in keeping our contact center running at its best? Apply today and help us deliver the service excellence our members deserve!
Auto-ApplyCorporate Counsel (Legal Affairs & Litigation) *HYBRID
Remote or San Diego, CA job
Applicants must have current authorization to work in the United States on a full-time basis.
As a Corporate Counsel (Legal Affairs & Litigation), your principal duty will be to manage and appropriately resolve company litigation-related matters filed in state and federal courts, including putative class actions, individual actions, arbitrations, pre-suit matters, employment matters, etc. During the course of a matter, your duties could include any of the following: interacting with opposing counsel, managing outside counsel, responding to discovery, managing paralegals, developing litigation strategy, providing input to court filings, attending mediations, depositions, hearings, trials, and appellate hearings. Throughout this process, you will interact with members of the business and members of the legal department regarding the status of each matter, any financial or reputation risk associated with it, any relevant opinions or decisions, and any business-related changes that may minimize litigation or compliance risk. Also, you will participate in regular meetings, including with other members of the litigation team.
*Hybrid work schedule!
Responsibilities
Manage an active portfolio of assigned litigation-related matters, including balancing the allocation of internal and external resources taking into account such factors as workload, skill base, project schedules, and cost of resources.
Work with and manage outside counsel on assigned matters.
Advise members of legal or organizational management regarding the status of assigned matters. May assist more senior members of the department on more complex matters, applying appropriate legal judgment and sound business logic.
Manage direct reports.
Other duties as assigned.
Education
Required: JD from accredited law school; member of at least one state bar.
Language
Required: English
Experience Required
4+ years of litigation experience at a law firm or in house.
Strong communication, advocacy, and negotiation skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and legal research platforms such as Westlaw or Lexis.
Experience Preferred
Experience at both a law firm and in-house.
Prior experience in managing and developing attorneys and staff.
Prior experience in the debt buying, collections, or financial services industries.
Experience counseling on Human Resource-related matters.
Advanced Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Lexis, Westlaw, or Legal Tracker.
#LI-KL1
Starting Compensation
Annual Salary: $124,600.00 - $174,300.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:
Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact ****************.
#J-18808-Ljbffr
Marketing Manager
Suffolk, VA job
We suggest you enter details here.
Role Description
Responsibilities (Meta-only) Own the growth plan & budget for Meta (monthly/quarterly forecasts, pacing, and ROAS/CAC targets).
Design full-funnel strategy (Awareness → Consideration → Conversion) and scale with CBO/ABO, bid strategies (Highest Volume, Cost Cap).
Lead a rapid creative testing cadence (hooks, formats, Reels/Stories/Feed), develop briefs, and collaborate with designers/editors.
Stand up robust measurement & tracking: Pixel/SDK, CAPI, AEM, event hygiene, UTMs, and dashboards; run A/B/Multivariate tests.
Maintain policy compliance & brand safety, troubleshoot delivery limits, stabilize learning, and manage ramp-up/ramp-down.
Coordinate cross-functionally (Product/Data/Creative) to turn insights into launches; manage agencies/freelancers as needed.
Report weekly on CPL, CPA, ROAS/MER, cohort quality, and next-step experiments.
Qualifications
Must-Haves
Hands-on Meta Ads experience managing ≥ $5,000/month (big plus: ≥ 20,000/month or seasonal scale).
Portfolio/case studies with clear business outcomes (ROAS/MER, CAC, budget scale, speed of testing).
Proficiency in Ads Manager, Event Manager, Pixel/CAPI, logical campaign structures (naming, UTMs, rules).
Clear communicator; data-driven; strong cross-functional collaboration.
Nice-to-Haves (still Meta-only)
Advantage+ (Shopping/App), Shops/Checkout, Lead Ads + Instant Forms, Click-to-WhatsApp/IG DM.
Familiarity with Meta Ads Reporting/Marketing API.
0-2 years total experience is fine if the results are real (internships/projects welcome).
Qualifications
Comfortable running the loop: design → launch → measure → iterate
Insurance Customer Service
Remote or Broomfield, CO job
Job Description
At Impact Financial Group Inc., were redefining what it means to be part of an insurance agency. With nearly 50 combined years agency experience in the industry and a fully remote, virtual-first model, our mission is to empower high-performing individuals with the training, support, and flexibility they need to thrive. We blend big-brand credibility with the personalized service of a close-knit, family-oriented team. Our agency culture is built around trust, collaboration, and continuous learning, led by a hands-on agent who brings 25 years of real-world expertise and leadership to every aspect of the business.
We prioritize work-life balance, encourage confident decision-making, and offer a career path where motivated professionals can rise into senior roles, training leadership, or management. If you're looking for a place where your impact truly matters, you're in the right place.
We are seeking a Remote Licensed Customer Service Representative to join our high-energy team. This fully virtual role is ideal for someone who is self-driven, passionate about customer care, and eager to grow in a supportive and fast-paced environment. You will focus on selling personal lines insurance products like home and auto coverage to new and existing clients across a well-established lead base.
Competitive base pay plus uncapped commissions
Monthly performance bonuses
Health and wellness monthly allowance
401(k) plan
Remote work for fully virtual agency
Access to a 24/7 training library and a seasoned support team with over 50 years of combined insurance knowledge
Ready to join a team that combines fun, flexibility, and serious career growth? Apply today to get started.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Hands on Training
Mon-Fri Schedule
Retirement Plan
Mentorship with Established Agent
Home Office Equipment Provided
Work-Life Balance
Team Meetings
Paid Sick Leave
Hands-On Training
Weekends Off
Evenings Off
Holidays Off
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Document each customer contact in eAgent.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Work independently and as part of a team.
Assess and identify the wants and needs of your customer(s) over the phone.
Handle customer renewals.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required - Willing to work with the right candidate to obtain required licensing.