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Engineering Manager jobs at Braze - 2601 jobs

  • Manager, Product Engineering

    Braze 4.2company rating

    Engineering manager job at Braze

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Canvas Logic and Execution (CLX) team manages the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-scale, and high-performance system, Canvas processes billions of asynchronous jobs and operates on global infrastructure spanning multiple cloud providers. We are seeking an experienced and dynamic Engineering Manager to spearhead the CLX team. This role is crucial for continually refining our platform based on user feedback and strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at massive scale. As the Engineering Manager, you will establish and maintain best-in-class systems by contributing to the architecture, development, and optimization of our product. You will drive your team's success by defining efficient processes, fostering engineers' professional growth, and collaborating closely with the Product Manager and Designer to align team efforts with core product objectives. WHO YOU ARE 6+ years of relevant experience with a strong track record of success, with 2+ years managing high performing teams Experienced technical leader with proven ability to drive adoption of engineering best practices (e.g., CI/CD, testing methodologies, performance monitoring) Passionate about customer experience and product delivery Calm, patient, considerate, compassionate, supportive, and inspiring leader A self starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once Experience with agile processes and tools Bonus: Professional experience building software at scale Experience with distributed systems, MongoDB, Redis, Datadog, Kubernetes, React, Ruby, Ruby on Rails For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
    $81k-117k yearly est. Auto-Apply 60d+ ago
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  • Manager, Sales Engineering

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is looking for a self-starting, responsible, mature, highly-motivated Sales Engineering Manager to lead a team of talented Sales Engineers. The ideal candidate will have a solid technical background in email security and prior experience managing technical sales teams. An ability to “lead from the front” and a willingness to act as both player and coach to help your team secure the technical win will be key to your success. This is a remote position. Candidates should be located in the Western U.S. Your day-to-day Oversee the day-to-day operations of your team of Sales Engineers Resource management - assign projects, accounts, and meetings to sales engineers as required, and resolve scheduling conflicts Work as an individual contributor for key accounts as needed or requested Participate in technical sales calls, and contribute to creating sales and evaluation strategy at the account level. Engage directly with customers in technical or sales escalations, and drive issues to resolution. Provide technical leadership and product expertise to the team as well as the larger sales organization. What you bring to the team Management All aspects of people management, including hiring, development, training, regular 1:1s and annual reviews Hire, train and retain top talent Provide feedback and direction, both positive and constructive, to personnel in a timely manner Build a strong team and provide satisfaction among your team and customers Influence both internal and external C-level executives through presentations and briefings Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies Requirements 7-10 years of experience in sales engineering Prior management experience Technical background in messaging and security Experience with both Linux and Windows A thorough background of Internet protocols and how they work (HTTP, SMTP, etc.) Knowledge of networking topology, TCP/IP protocol, and network configuration and components (firewalls, routers, load balancers, etc.) CISSP and related certifications are a plus Bachelor's degree or equivalent work experience Travel is required Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges SF Bay Area, New York City Metro Area: Base Pay Range: 0.00 - 0.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 0.00 - 0.00 USD All other cities and states excluding those listed above: Base Pay Range: 0.00 - 0.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. #J-18808-Ljbffr
    $141k-178k yearly est. 3d ago
  • Remote Sales Engineering Manager, Cybersecurity

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A cybersecurity leader is seeking a Sales Engineering Manager to lead a team of talented Sales Engineers. The ideal candidate should have a strong technical background in email security and prior management experience. This role involves overseeing daily operations, engaging with customers, and providing leadership in technical sales. It is a remote position available for candidates in the Western U.S., offering competitive compensation and a flexible work environment. #J-18808-Ljbffr
    $141k-178k yearly est. 3d ago
  • Engineering Manager, Detection Security

    Asana 4.6company rating

    San Francisco, CA jobs

    A leading collaboration platform is seeking an Engineering Manager to oversee the Detection Engineering team in San Francisco. You will manage a team, set strategic priorities, and build scalable processes. Ideal candidates have over 4 years of technical management experience and robust cloud security knowledge. The position offers competitive compensation, health benefits, and a supportive work culture. #J-18808-Ljbffr
    $211k-285k yearly est. 3d ago
  • Global Ad Experience Engineering Director

    Samsung Electronics PerÚ 4.6company rating

    Mountain View, CA jobs

    A leading technology firm is seeking a Sr. Director of Engineering for Ads in Mountain View, CA. The candidate will lead multiple engineering teams in developing innovative ad solutions to enhance user experience across Samsung's platforms. Responsibilities include managing a significant team of engineers, collaborating with product management, and driving technological innovation in the advertising space. Ideal candidates should have over 14 years of experience in ad tech, strong leadership skills, and a proven track record in product development. #J-18808-Ljbffr
    $170k-251k yearly est. 1d ago
  • Global Sales Engineering Manager - Cybersecurity Solutions

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A cybersecurity firm is seeking a Sales Engineering Manager specializing in Adaptive Email Products in San Francisco. This role involves leading a global team, promoting technical excellence, and enhancing customer relationships. Ideal candidates will have 5-10 years in pre-sale technical roles, strong communication skills, and experience in diverse environments. The position offers competitive compensation, comprehensive benefits, and a flexible work environment, including remote options. #J-18808-Ljbffr
    $141k-178k yearly est. 5d ago
  • Sales Eng Manager - Data Security (LATAM & Public Sector)

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A leading cybersecurity firm is seeking a Sales Engineering Manager to lead a team focused on Data Security across the Americas Public Sector and Commercial segments. The role requires coaching and empowering Sales Engineers, engaging with customers, and collaborating across teams to drive technical wins. Candidates should have experience in leading sales engineering teams, a solid background in data security, and the ability to thrive in a dynamic environment. This position offers flexibility in work arrangements and competitive compensation. #J-18808-Ljbffr
    $141k-178k yearly est. 4d ago
  • Global Sales Engineering Manager - Cybersecurity Solutions

    Proofpoint 4.7company rating

    San Diego, CA jobs

    A cybersecurity leader based in California is seeking a Sales Engineering Manager to lead a global team and enhance customer relationships. The ideal candidate will have 5-10 years in pre-sale roles and 3-5 years in leadership, with a strong technology affinity. Responsibilities include mentoring Sales Engineers, supporting sales teams, and collaborating with various departments to ensure customer success. This role offers a competitive compensation package and a flexible work environment. #J-18808-Ljbffr
    $135k-171k yearly est. 2d ago
  • Manager, Sales Engineering

    Proofpoint 4.7company rating

    San Diego, CA jobs

    About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is looking for a self-starting, responsible, mature, highly-motivated Sales Engineering Manager to lead a team of talented Sales Engineers. The ideal candidate will have a solid technical background in email security and prior experience managing technical sales teams. An ability to “lead from the front” and a willingness to act as both player and coach to help your team secure the technical win will be key to your success. Your day-to-day Oversee the day-to-day operations of your team of Sales Engineers Resource management - assign projects, accounts, and meetings to sales engineers as required, and resolve scheduling conflicts Work as an individual contributor for key accounts as needed or requested Participate in technical sales calls, and contribute to creating sales and evaluation strategy at the account level. Engage directly with customers in technical or sales escalations, and drive issues to resolution. Provide technical leadership and product expertise to the team as well as the larger sales organization This is an office based role, with no remote/telecommute options at this time. What you bring to the team Management All aspects of people management, including hiring, development, training, regular 1:1s and annual reviews Hire, train and retain top talent Provide feedback and direction, both positive and constructive, to personnel in a timely manner Build a strong team and provide satisfaction among your team and customers Influence both internal and external C-level executives through presentations and briefings Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies Requirements 7-10 years of experience in sales engineering Prior management experience Technical background in messaging and security Experience with both Linux and Windows A thorough background of Internet protocols and how they work (HTTP, SMTP, etc.) Knowledge of networking topology, TCP/IP protocol, and network configuration and components (firewalls, routers, load balancers, etc.) CISSP and related certifications are a plus Bachelor's degree or equivalent work experience Travel is required Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 0.00 - 0.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 0.00 - 0.00 USD All other cities and states excluding those listed above: Base Pay Range: 0.00 - 0.00 USD Equal Opportunity Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. #J-18808-Ljbffr
    $135k-171k yearly est. 4d ago
  • Sales Engineering Manager, Cybersecurity Solutions

    Proofpoint 4.7company rating

    San Diego, CA jobs

    A leading cybersecurity company is looking for a Sales Engineering Manager in San Diego, California. This role requires a self-starting individual to lead a team focused on technical sales related to email security. Candidates should possess strong technical backgrounds and have prior management experience, overseeing day-to-day team operations and engaging directly with customers for escalations. This office-based position offers competitive compensation and comprehensive benefits. #J-18808-Ljbffr
    $135k-171k yearly est. 4d ago
  • Director, Ecosystem Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Ecosystem Engineering, you will lead the strategy and execution for connecting eGain's knowledge platform with the broader enterprise technology landscape. You'll be responsible for both “northbound” integrations (how other systems consume eGain's knowledge and AI capabilities) and “southbound” integrations (how eGain ingests content and data from diverse enterprise sources). This role is critical to making eGain the central nervous system for enterprise knowledge. Key Responsibilities Own the vision and technical strategy for eGain's ecosystem connectivity, including APIs, integrations, and data pipelines Lead engineering teams building integrations with CRM systems (Salesforce, ServiceNow), contact centers, content management systems, data warehouses, and AI platforms Design and evolve eGain's API strategy, ensuring our platform offers world-class developer experience and integration capabilities Drive the development of connectors, SDKs, and integration frameworks that enable rapid ecosystem expansion Establish partnerships with engineering teams at key technology partners to build deep, strategic integrations Champion data ingestion architecture that can handle diverse content sources while maintaining quality and governance Build mechanisms for real-time and batch data synchronization across the enterprise technology stack Ensure integration security, data privacy, and compliance across all connectivity points Create exceptional developer documentation, tools, and support for internal and external integration developers What We're Looking For 10+ years of software engineering experience with 5+ years in leadership roles focused on integrations, APIs, or platform ecosystems Deep expertise in integration patterns, API design (REST, GraphQL, webhooks), and enterprise integration platforms Strong understanding of enterprise software ecosystems including CRM, contact center, content management, and data platforms Experience with data integration technologies including ETL/ELT, message queues, and streaming platforms (Kafka, etc.) Proven track record building developer-friendly APIs and integration experiences Technical depth in authentication, authorization, and secure data exchange protocols Excellent partnership skills and ability to work with external technology vendors and partners Strong architectural thinking about how systems should connect and share data Passion for creating seamless integration experiences that “just work” Bold vision for ecosystem strategy combined with pragmatic execution Why eGain Define how AI knowledge management integrates into the enterprise technology ecosystem Build the connective tissue that makes eGain indispensable to our customers Work with leading enterprise platforms and technology partners Solve complex integration challenges at scale Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Ecosystem Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Director, Site Reliability Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Site Reliability Engineering, you will ensure that eGain's AI knowledge management platform operates with the reliability, performance, and resilience that enterprise customers demand. You'll lead the strategy and execution for observability, incident management, capacity planning, and continuous improvement of our production systems. This role is critical as our platform becomes mission-critical infrastructure for the world's leading enterprises. Key Responsibilities Build and lead a world-class SRE organization that ensures exceptional reliability and performance of eGain's cloud services Define and achieve ambitious SLOs/SLAs that meet the demands of enterprise customers operating 24/7 customer service operations Establish comprehensive observability across the platform including monitoring, logging, tracing, and alerting Drive incident response processes, post-mortems, and continuous improvement to prevent recurring issues Lead capacity planning and performance optimization to ensure the platform scales efficiently with customer growth Implement automation for deployment, operations, and remediation to reduce toil and improve reliability Partner with platform and application engineering teams to build reliability into the system from the ground up Champion a culture of reliability engineering across the organization, educating teams on best practices Manage disaster recovery planning and business continuity to protect customer operations Own the technical relationship with customers on reliability and performance topics What We're Looking For 10+ years of experience in software engineering, operations, or SRE roles with 5+ years in SRE leadership Deep expertise in observability tools, monitoring systems, and incident management practices Strong background in distributed systems, cloud infrastructure, and production operations at scale Experience establishing and achieving SLOs/SLAs for enterprise SaaS or mission-critical systems Proficiency with automation, infrastructure-as-code, and modern DevOps/SRE tooling Track record of improving system reliability through data-driven approaches and systematic problem-solving Excellent incident management and crisis leadership skills Strong collaboration abilities and experience partnering with engineering teams to improve reliability Passion for operational excellence and continuous improvement Bold thinking about what's possible in system reliability combined with pragmatic execution Why eGain Ensure the reliability of systems that power customer service for the world's leading enterprises Build SRE practices from the ground up with significant impact and visibility Work with modern cloud technologies and solve complex reliability challenges Lead a team focused on operational excellence and engineering rigor Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Site Reliability Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Director, AI-Powered Platform Engineering

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    A leading tech company located in Sunnyvale, California, is looking for a Director of Platform Engineering to architect and lead the development of its AI knowledge management platform. The role requires a minimum of 10 years of software engineering experience, with proven leadership in establishing robust, scalable systems. The successful candidate will drive technical strategy, oversee platform modernization, and build a top-performing engineering team. Competitive salary and stock options included. #J-18808-Ljbffr
    $180k-251k yearly est. 5d ago
  • Director, Platform Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Platform Engineering, you will architect and lead the development of the foundational infrastructure that powers eGain's AI knowledge management platform. You'll be responsible for building robust, scalable systems that serve as the backbone for enterprise knowledge operations, ensuring our platform can handle the demands of the world's most sophisticated organizations. Key Responsibilities Lead the design and evolution of eGain's core platform architecture, ensuring scalability, reliability, and performance at enterprise scale Drive the technical strategy for platform services including data storage, compute infrastructure, security, and multi-tenancy Build and mentor a high-performing team of platform engineers who are passionate about solving complex technical challenges Establish engineering excellence through best practices in system design, code quality, testing, and documentation Partner with product leadership to translate business requirements into scalable platform capabilities Own the technical roadmap for platform modernization, including cloud-native architectures and infrastructure-as-code Champion developer productivity by creating internal tools, APIs, and services that accelerate application development Ensure platform compliance with enterprise security, privacy, and regulatory requirements What We're Looking For 10+ years of software engineering experience with 5+ years in engineering leadership roles Master's in Computer Science or a related field from a top-tier US university Deep expertise in distributed systems, microservices architecture, and cloud platforms (AWS, Azure, or GCP) Proven track record of building and scaling platforms that support mission-critical enterprise applications Strong technical foundation in modern platform technologies including containers, orchestration (Kubernetes), and infrastructure automation Experience with data-intensive applications and managing platform performance at scale Excellent communication skills with ability to articulate complex technical concepts to diverse audiences Demonstrated success in building and developing high-performing engineering teams Passion for engineering excellence and continuous improvement Why eGain Be at the forefront of AI and knowledge management innovation Work with enterprise customers who depend on our platform for business-critical operations Shape the infrastructure that powers the AI-powered enterprise Collaborate with talented, mission-driven colleagues Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to [emailprotected] with the position title “Director, Platform Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Global Sales Engineering Manager - Cybersecurity Solutions

    Proofpoint 4.7company rating

    Boston, MA jobs

    A leading cybersecurity company is seeking a Sales Engineering Manager in Boston, MA. This role involves leading a global team of Sales Engineers, supporting pre-sale efforts, and aligning solutions with customer threats. The ideal candidate has significant cybersecurity experience, strong leadership skills, and the ability to foster relationships with clients. Additional perks include competitive compensation, flexible work options, and opportunities for career growth. #J-18808-Ljbffr
    $115k-146k yearly est. 3d ago
  • Manager, Sales Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Lead and mentor a Sales Engineering team. For strategic opportunities, discover client requirements to propose tailored propositions. Work with newly developed eGain products to create demo story boards and scripts. Guide and review RFX responses. Experience 5 to 10 years of experience as a sales engineer in enterprise SaaS. Should have managed a team of 4 to 7 sales engineers for at least two years. Proficient in AI, cloud-based solutions, APIs, and integration methodologies. Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Manager, Sales Engineering” in the email subject. This position may involve working on a government contract, requiring US citizenship or a Green Card held for 3 or more years. #J-18808-Ljbffr
    $126k-164k yearly est. 3d ago
  • Test Engineering Manager

    Data Device Corporation 4.5company rating

    Bohemia, NY jobs

    Career Opportunities with Data Device Corporation Join our fast growing team! Current job opportunities are posted here as they become available. For more than 60 years, Data Device Corporation (DDC) has been recognized as a world leader in the design and manufacture of high-reliability Connectivity, Power, and Control solutions for the Aerospace, Defense, and Space industries. Our dedication to supplying quality products, on-time delivery, and superior support, has contributed to the success of our customers and the critical missions they serve. This position is 100% onsite at our Bohemia, NY office. The pay range for this position is between $120,000 and $170,000 annually, and we will rely on previous experience. This position requires a U.S Person or a person who can qualify for a Department of State or Department of Commerce License. Position Summary: This individual will play a pivotal role in driving test engineering and process improvements, optimizing designs, and supporting production operations, directing a team of engineers and technicians. This role requires a combination of leadership, technical expertise, and hands-on experience in test and process engineering within a high-reliability electronics manufacturing environment. Key Position Accountabilities: Provides technical leadership to address challenges and introduce new capabilities to DDC's Manufacturing and Test Engineering. Oversees the design and development of test fixtures and software, ensuring the creation of innovative and reliable test systems. Lead efforts to research and implement new testing methods, equipment, and techniques to enhance product testing capabilities. Participates in the development of new products and supports the timely fabrication and testing of designs. Leads the creation of new processes and procedures, contributing to teams of varied technical disciplines, and ensuring efficient process documentation (SOPs, travelers, etc.). Collaborate with design teams to develop innovative approaches that optimize product design trade-offs, including cost, performance, and time to market. Provides leadership and oversight to day-to-day Process Engineering support across the company (Engineering, Product Development, Test Engineering, Procurement, Manufacturing, and Product Assurance), focusing on improving processes and resolving production issues. Lead failure analysis investigations of in-house and customer-returned products. Collaborate with other engineering teams to make data-driven recommendations that improve product quality and reduce the likelihood of failures. Manages the development and execution of project plans , including resource allocation and schedule oversight, ensuring the timely and successful introduction of new processes and test technologies in alignment with company objectives. Propose and champion the implementation of new methods, capital equipment, technologies, and processes to enhance product performance and operational efficiency. Leads continuous improvement initiatives to improve quality, efficiency, and cost-effectiveness with a focus on Productivity in both Test and Assembly areas. Secondary Duties: Participate in technical meetings with standards organizations, ensuring alignment with DDC's strategic goals. Coordinate testing, perform failure analysis, and support Applications Engineering in resolving product-related issues at customer sites. Lead vendor selection for major design projects, considering technical performance, risk, and cost. Manage and Identify opportunities for Capital Improvements and Productivity associated. Qualifications: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Applied Sciences required; Graduate degree and previous leadership training is desirable. Experience: 7+ years of relevant engineering experience, with a focus on test or process engineering and manufacturing support; and 2+ years' experience as a supervisor, lead engineer or senior engineer. Technical Skills: Knowledge of MIL STDs 883, MIL-PRF 38534, 38510, IPC 610 (desirable). Proven expertise in designing, optimizing, and implementing test systems, fixtures, and software. Strong knowledge of test equipment, failure analysis techniques, and process improvement strategies Familiarity with all aspect of Electronics manufacturing including Hybrid and PCB manufacturing. Leadership Skills: Demonstrated ability to lead teams, mentor engineers, and manage complex engineering projects. Communication: Strong written and verbal communication skills, with the ability to present technical information to a wide range of audiences. Additional Skills: Knowledge of industry best practices and continuous improvement methodologies. Ability to make decisions under pressure and manage competing priorities. This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. This job description indicates, in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the ADA) expected of the incumbent. Duties, responsibilities and activities may change at any time with or without notice as required. Data Device Corporation is an Affirmative Action/Equal Opportunity Employer and is committed to providing equal employment opportunity (EEO) for all persons in all facets of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status. #J-18808-Ljbffr
    $120k-170k yearly 3d ago
  • Manager, Sales Engineering - Data Security - Central & Southeast U.S.

    Proofpoint 4.7company rating

    Chicago, IL jobs

    About Us: We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast‑growing team of Sales Engineers focused on Data Security covering the Americas Central and Southeast regions. Our SEMs lead from the front, are customer‑facing, are hands‑on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. You will coach, enable, and empower a team of experienced Specialist Sales Engineers Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self‑sufficient Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint Active part of escalations and resolving customer challenges Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth Be customer‑facing! Frequently attend meetings with members of your team! Inspire Data Security SEs to become a better story engineer by leveraging past field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction and establishing sales objectives and strategies Participate in the ongoing technical training alongside your team Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C‑suite Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts Build relationships/partner with Product and Marketing teams to help prioritize technical features and perfect go‑to‑market strategy Track and maintain accurate records of SE engagements and effectively communicate this to management Establish a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, and closely work with Sr. SE Leadership on a growth plan Responsible for completing periodic and yearly performance reviews Partner with other groups such as Professional Services and Customer Success to help us continue an outstanding customer experience and industry‑leading customer retention Become a student of our security and risk platform The role will require travel between 25‑75% within the region Job Requirements Minimum 2+ years of proven track record and experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Security area Previous experience within a specialist/overlay sales structure Previous experience as a sales engineer, preferred 4‑6 years of experience You can thrive in a fast paced, high‑energy environment Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Security area Strong, related technical background in cyber‑security such as Enterprise DLP, Data Security Posture Management and Insider Threat Management Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add‑on revenue Lead from the front style, and ability to roll up your sleeves and get technical Ability to work independently, adapt quickly and maintain a positive attitude Proven ability to command a room, lead complex technical and business conversations with C‑suite executives, as well as technical staff Bachelor's or advanced degree in relevant field, or equivalent experience CISSP or similar industry certification optional Travel required in this role Why Proofpoint? Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. Contact: accessibility@proofpoint.com | Apply: ********************************************* #J-18808-Ljbffr
    $113k-141k yearly est. 3d ago
  • Data Security Sales Engineering Manager - Central & SE US

    Proofpoint 4.7company rating

    Chicago, IL jobs

    A leading cybersecurity company in Chicago is seeking a Sales Engineering Manager to lead a dynamic team focused on Data Security. The ideal candidate will have a strong leadership background, with at least 2 years in a sales engineering leadership role and a deep understanding of the cybersecurity landscape. Responsibilities include coaching a team, collaborating with various departments, and regular customer engagement. The role requires travel and offers competitive compensation and flexible work options. #J-18808-Ljbffr
    $113k-141k yearly est. 3d ago
  • Manager, Product Engineering

    Braze 4.2company rating

    Engineering manager job at Braze

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Ingestion Foundations team operates in a core, high-impact area of our product, processing billions of updates per day with high uptime and low latency. We are responsible for reliably, efficiently, and securely accepting user data to process from internal and external services. We also build tooling which enables other teams at Braze to act on this data to serve their customers. Given our scale and scope, we have tremendous leverage to make the entire organization more successful. We are seeking an experienced and dynamic Engineering Manager to lead this crucial team. As a strategic thinker with a strong technical background, you will be given the autonomy and responsibility to shape the future of our core data processing pipeline and its related products. As the Engineering Manager, you will build and maintain best-in-class systems by helping architect, develop, and optimize our product. You'll own your team's success by shaping its process, supporting engineers' growth, and working closely with the team's product manager and designer to keep team efforts on target for product goals. WHO YOU ARE * 6+ years of relevant experience with a strong track record of success, with 2+ years managing high performing teams * Strong software engineering background, able to effectively mentor Senior Engineers and ensure high-quality technical decision-making * Experienced technical leader with strong and good opinions on product development practices * Passionate about customer experience and product delivery * Calm, patient, considerate, compassionate, supportive, and inspiring leader * A self starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once * Experience with agile processes and tools * Bonus: * Professional experience building software at scale * Experience with distributed systems, Golang, Ruby, Ruby on Rails, Kubernetes, Redis, Datadog, React, MongoDB * Experience building and operating data APIs and processing pipelines, and their related technologies (Sidekiq, Kafka, etc) For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $270,300/year with an expected On Target Earnings (OTE) between $180,000 and $318,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: * Competitive compensation that may include equity * Retirement and Employee Stock Purchase Plans * Flexible paid time off * Comprehensive benefit plans covering medical, dental, vision, life, and disability * Family services that include fertility benefits and equal paid parental leave * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend * A curated in-office employee experience, designed to foster community, team connections, and innovation * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching * Employee Resource Groups that provide supportive communities within Braze * Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
    $81k-117k yearly est. Auto-Apply 60d+ ago

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