We are looking for a customer service oriented, tech-savvy professional to join our IT team in a highly user-focused position. This individual will coordinate with our managed services provider to produce timely resolution of technical issues related to desktops, laptops, mobile devices, applications, and peripherals to ensure the highest level of customer satisfaction. This role requires hands-on problem solving, proactive communication, and the ability to support both day-to-day tasks and long-term technology projects.
Key Responsibilities:
* Deliver positive in-person & remote technical support for both simple and complex technical issues, including (but not limited to) diagnosing & resolving hardware, software, and connectivity issues; occasional travel to other BRC sites throughout NYC necessary
* Maintain IT infrastructure and systems (Microsoft 365, network equipment, and end points.)
* Work with managed services provider to track and manage support cases; ensure timely resolution and communication to staff.
* Configure, test, and deploy desktops, laptops, mobile devices, printers, VOIP phones, and conference room A/V equipment.
* Install & maintain agency-approved applications and software solutions and manage licensing of third-party application software.
* Oversee hardware and software inventory, asset management, license compliance, and procurement and disposal of equipment.
* Monitor IT support performance metrics and generate reports to evaluate managed services provider performance and identify areas for improvement.
* Support on-boarding & off-boarding workflows
* Develop subject matter expertise of all desktop software, custom developed applications, and SAAS products in use.
* Collaborate with CCTV, fire & elevator alarms, and other IT services vendors to solve issues.
* Maintain up-to-date knowledge of industry trends, technologies, and best practices.
* Perform any other related duties as assigned.
Hours:
Full-time 37.5 hours per week
* Monday-Friday 9am-5:30pm
* This position is based in New York City, and requires 5 days-a-week onsite. Only local candidates will be considered.
Required experience:
* 5+ years of experience in IT support.
* Extensive experience with hardware, software applications, operating systems, and network connectivity.
* Demonstrated ability in helping people and solving problems with strong customer service skills.
* Technical expertise in current standard desktop software (Microsoft Office and Windows.)
* Proficiency with LAN/WAN troubleshooting.
* SharePoint administration skills to manage, configure, and optimize the agency's SharePoint environment a plus.
* Reliable, proactive, and able to anticipate customer needs.
* Good verbal and written communication skills.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$40k-65k yearly est. 46d ago
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Admissions Specialist - Substance Abuse Service Center
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
DUTIES/RESPONSIBILITIES: * Carry small caseload and facilitate groups * Responsible for intake process from engagement to admission to program * Some outreach and recruitment of clients from targeted community * Participate in interdisciplinary case planning team
* Maintain statistics and client records
* Assist w/ liaison between HRA and agency in placement of clients in treatment
* Assist w/ outreach into community to expand referral base for substance abuse services
* Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
QUALIFICATIONS:
CASAC-T required, Masters preferred. Bilingual English/Spanish preferred. Computer literacy, oral and written communication skills required. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required.
HOURS:
Full-time 37.5 hours per week
* Monday-Friday 9am-5pm
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$40k-51k yearly est. 60d+ ago
Director of Human Resources
Community Access Inc. 4.4
New York, NY job
Job Description
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
The human resources department is responsible for supporting Community Access' vision, mission and values by delivering excellent customer service in meeting the staffing, compensation, benefits and employee relations needs of the organization. The department works closely with all levels of staff to address and respond to their needs in a professional, trustworthy and timely manner.
Overview
The Director of Human Resources (DHR) is responsible for the day-to-day operations of a full-service human resources department and utilizes key competencies such as HR expertise, relationship management, business acumen, communication, consultation and ethical practice to direct HR staff and deliver comprehensive Human Resources services. The HR department functional areas include and are not limited to: Compliance, Payroll, Employee Benefits, Talent Management, Employee Engagement, Employee Relations & Performance Management and Policy Administration. In addition, works closely with the Chief People Officer on development and implementation of Departmental strategic goals and related activity.
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Minimum of a Bachelor's degree or equivalent in Human Resources, Business, Organization Development.
Five to seven years of progressive leadership experience in Human Resources positions.
Specialized training in employment law, compensation, employee benefit design, organization development, employee relations, safety, and training, preferred.
Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred.
HRCI or SHRM certification, required.
Demonstrated experience in system or process improvement approach to work.
Demonstrated ability to prioritize and meet deadlines.
Demonstrated ability to research, analyze data and prepare reports, with prior experience with HR Metrics preferred.
Ability to build and maintain positive and collaborative relationships with all levels of staff.
Excellent oral and written communication skills.
Some project management experience.
Be creative and flexible.
Strong computer skills - intermediate or expert level MS Office user.
Show initiative and be responsible for follow through.
Ability to maintain confidential information, as related to position.
Ability to work independently and as part of a team.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly
encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as having a personal
experience using mental health services.************************
$89k-120k yearly est. 11d ago
Respite Worker - PD
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program Description
The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days.
Position Overview
The Per Diem Respite Worker is responsible for all tasks related to the program's daily operation including providing individual and group-based supports to the guests, meal planning and preparation, and processing and preparing for referrals, intakes, and discharges.
Key Performance Indicators
All key performance indicators below are expected to be met fully.
Assigned guests have one progress note per day reflecting appropriate peer support.
All documentation is entered within 48 hours of the contact.
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully - required.
Previous professional experience in the behavioral health field - preferred.
A respect for and high level of comfort around people experiencing psychiatric crisis - required.
Commitment to recovery orientated practice and the ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.
NYS Peer Certification, or provisional level within 90 days of hire and full certification within one year of hire - required.
Minimum of high school diploma or equivalent (GED) -required.
Ability to prioritize and meet deadlines.
Strong analytical ability.
Excellent oral and written communication skills.
Be creative and flexible.
Ability to utilize various computer programs, specifically Microsoft Word and Excel.
Show initiative and be responsible forfollow through.
Ability to maintain confidential information, as related to position.
Ability to work independently and as part of a team.
Available to workdays, evenings, overnights, weekends and cover holidays as assigned - required.
Able to navigate several flights of stairs repeatedly during shift - required.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$24k-29k yearly est. Auto-Apply 34d ago
HR Intern
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description The human resources department is responsible for supporting Community Access' vision, mission and values by delivering excellent customer service in meeting the staffing, compensation, benefits and employee relations needs of the organization. The department works closely with all levels of staff to address and respond to their needs in a professional, trustworthy and timely manner.
Internship Overview
The HR internship provides hands-on experience in human resources, offering opportunities to learn about recruitment, employee relations, and HR administration. Interns will gain exposure to various HR functions such as onboarding, training, and compliance, while working alongside experienced professionals. The internship aims to assist in the development of practical skills, enhance understanding of HR best practices, and prepare interns for future careers in the field.
The Intern will acquire the following skills and experiences essential for success:
Create and maintain personnel folders in accordance with organizational standards.
Gain comprehensive understanding of the full-cycle employee experience.
Develop insight into the agency onboarding process, including procedures from background checks to new hire orientation.
Learn fundamental HR compliance practices, such as preparing audits and responding to employee information requests.
Participate in HR department meetings to gain an overview of the services provided.
Acquire knowledge of general HR correspondence protocols.
Support the department as it integrates AI to provide improved customer service.
At the conclusion of the internship, we will undergo an assessment geared toward providing the intern with performance feedback, including areas of strengths and areas needing improvement. Additionally, the Intern should have a basic understanding of departmental responsibilities and tasks.
Core Principles
The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with their colleagues. Underlying these principles and competencies is a commitment to understanding and furtherance of the work of CA, as it relates to their roles and to center the impact of that work to those we serve.
These principles are:
Accountability
Inclusion
Direct Communication
Racial Equity
Quality Work: Mission Alignment & Documentation
Areas of Instruction
Offer clerical and administrative assistance to Human Resources, handling tasks like document filing, organizing records, and entering data.
Support the Human Resources Director and/or Chief People Officer with administrative duties when requested.
Help the HR team by assisting in recruitment, onboarding, and offboarding activities.
Aid the HR team with payroll administration and leave management.
Collaborate with the HR team on process improvement projects,
Provide necessary administrative help for Employee Engagement Program and HR-led events.
Participate in assigned special projects.
Carry out other tasks as instructed.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Internship requirements
Have an understanding, appreciation and commitment to the philosophy and mission of Community Access.
Establish and maintain polite, professional and effective working relationships with all employees and participants alike during the performance of duties.
Completion of relevant training program
Good oral and written communication skills.
Be creative and flexible.
Ability to work independently and as part of a team.
Ability to maintain confidential information, as related to position.
Good customer service experience
Intermediate level computer skills in Microsoft Office, and familiarity with navigating various applications and systems.
Demonstrated flexibility with ability to change priorities with limited notice.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$32k-38k yearly est. Auto-Apply 28d ago
IMT Peer Specialist Intern
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Department Overview
Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems.
IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access' IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature.
IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant's choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week.
Overview
The IMT Peer Specialist Intern is an integral part of a multi-disciplinary team of mental health professionals. The Peer Specialist Intern is a resource to participants and other team members in issues related to integrating wellness goals. The Peer Specialist Intern is a person with the lived experience of a mental health condition who has a willingness to share personal and practical experience, knowledge, and first-hand insight to benefit IMT program participants. The Peer Specialist Intern engages and builds trusting relationships with program participants and their networks to support the person's recovery. The IMT Peer Specialist Internship will provide you with the opportunity to develop the skills required to obtain a permanent position as a Peer Specialist within the workforce.
Core Principles
The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with program participants. These principles are:
Program participants' right to self determination;
Respectful communication;
Services that support recovery and healing consistent with and nurturing each participant's cultural background, experience, identity, and values.
Clear professional boundaries to support the limits and possibilities of services.
Internship Learning Opportunities and Areas of Instruction:
Through the course of your internship you will have practice and learned the following skills:
Understand and implement person-centered treatment planning interventions
Identify participant treatment and support service needs and associated service plan objectives based on participant goals.
Utilize strategies for collaborating with collateral contacts including shelters, hospitals, outpatient services and criminal justice systems.
Provide or connect participants with employment counseling, vocational rehabilitation, completion of housing applications and placement, and provision of life skills training.
Assist participants with navigating service systems, including behavioral and medical health, criminal justice, shelter system, entitlements and transportation.
Educate participants about self-help techniques, processes and community options, including education regarding coping strategies via WRAP plans or other supports.
Provide harm reduction services, integrated substance use treatment and relapse prevention.
Completion of documentation that meets medical-necessity standards.
Comprehensive IMT service activities:
Assess and provide services to participants to address health and wellness, housing, income support, education, vocational training, employment and social supports.
Complete assessments and evaluations as required based on a rotating schedule
Provide IMT treatment services including: service planning and coordination; problem solving; support with obtaining housing; developing social connections; strengthening family and other relationships; developing independent living skills and obtaining necessary resources; accessing and accessing education and training; employment supports (job search, placement and support); entitlement and financial management; empowerment and self-help; wellness self-management with a focus on the development of coping skills; support with medications; and weekly groups.
Use motivational interviewing, recovery and trauma-informed approaches when delivering services.
Complete crisis intervention and relapse prevention plans.
Collaboration with participants, families and natural supports, shelter, jail and community partners to promote attainment of treatment and recovery goals.
Coordinate discharge in collaboration with inpatient and ER staff when participants have involvement.
Complete thorough, timely and accurate documentation of all contacts.
Utilize public transportation for travel throughout boroughs.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Internship Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Commitment to person-centered treatment strategies, upholding participants' rights, and self-determination in service provision.
New York Certified Peer Specialist (NYCPS), or Provisional Certification in progress.
Lived experience of a mental health condition required, and a history of homelessness, involvement with the criminal justice system, and/or experience with substance use services, preferred.
Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
Must be able to work in the community, including use of public transportation
Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems.
Bilingual Spanish-speaking, preferred
Must be fingerprinted and cleared by the New York State Justice Center.
Community Access is dedicated to hiring a workforce that is representative of the populations we serve. BIPOC individuals and persons who identify as having lived experience are strongly encouraged to apply.
$33k-42k yearly est. Auto-Apply 6d ago
Building Superintendent
Community Access 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description:
The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA's “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund).
Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA's premises to create a conducive living and working environment for everyone.
Position Overview
The Property Management department acts as the managing agent for buildings that Community Access (CA) develops, owns or controls. The Property Management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). The live-in Building Superintendent is responsible for providing a safe and adequate living/working environment for the residents and staff. This includes daily maintenance, repairs, and ensuring building code compliance with local, state, federal requirements, and agency policies and procedures. They also supervise the maintenance mechanic and contracted porters or maintenance worker staff.
Key Performance Indicators:
All key performance indicators below are expected to be met fully.
Maintenance Work Orders:
Life-threatening/emergency: 24 hours
High priority: 5 days
Medium priority: 14 days
Low priority: 30 days
Preventative: 30 days
Apartment Turnovers:
Studio: 7-12 days
1-bedroom: 8-13 days
2-bedroom: 9-14 days
3-bedroom: 10-15 days
Additional services (deep clean, flooring, cabinetry):
+14 days for 1 service
+28 days for 2 services
+42 days for 3 services
Facilities/Property Management Joint KPIs:
Rent collection: 95%
Vacancies: 5% or less
Lease renewals: 100%
Annual certification: 100%
Semi-annual apartment inspections: 95% or greater
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of CA
High school diploma or equivalent required.
At least two (2) years of training or three (3) years of works experience in related trade.
At least one (1) year of supervisory experience is preferred.
Willing to support other buildings in case of emergencies.
Willing to work overtime, when approved by Area Superintendent.
Must have experience in one or more of the following fields: carpentry, electrical, plumbing, masonry, painting.
Must have working knowledge of equipment installation and repair, including HVAC systems.
Must be able to operate and maintain appropriate machines such as floor buffer, trash compactor, snow blowers, etc.
Must be fingerprinted and cleared by the New York State Justice Center.
Must be able to regularly lift and carry items which weigh up to 100 lbs.
Must possess and maintain the following Certificates or achieve within 4 months of employment: Supervision of Fire Alarm Systems, S-95; Citywide Fire Guard for Impairment, F-01; Citywide Sprinkler Systems, S-12; and Citywide Standpipe Systems, S-13.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on ************************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least51% of our employees identify as having a personal experience using mental health services. ******************************
$56k-79k yearly est. Auto-Apply 45d ago
Resident Aide Full-Time - Freedom House
Barrier Free Living 4.0
New York, NY job
Status: Full-Time, Non-Exempt Hours Per Week: 35 Hourly Rate: $17.50 per hour Supervisor: Front Desk Manager Schedule: Tuesday-Saturday 12:00 am to 8:00 am Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, and intercom system
Work Environment: This position will spend time at the program site and at the Front Desk/Reception area. Some work area is shared.
Travel: Ability to travel between BFL Program sites, ability to travel to offices and or as directed.
Supervisor: Reports to the Shift Supervisor and/or Resident Aide Manager
Start Date: Immediate
About Barrier Free Living
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services.
About Freedom House
Freedom House - a crisis shelter for victims of domestic violence - provides a safe and confidential place that is accessible for those with or without disabilities. Freedom House offers comprehensive services to families and single individuals in recovery from their experiences of trauma. Services include (but are not limited to) individual and group counseling, case management, assistance with housing and government benefits, on-site child care, occupational therapy, medical consulting, and psychiatric services. This state-of-the-art facility is the first completely accessible domestic violence shelter for individuals with disabilities in the country.
Role Summary
Resident Aides play a critical role in the maintenance of a secure and safe environment for staff, residents, and visitors to our emergency Domestic Violence shelter, Freedom House. Resident Aides staff the security desk, ensuring proper signin of residents and guests, as well as recognizing and reporting maintenance issues to the facilities team. Resident Aides collaborate closely with the Maintenance, Clinical, and Family Center staff.
Responsibilities
Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents, and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors
Assist in monitoring compliance with fire and other safety regulations related to the facility
Maintain courteous, professional, respectful interactions with all residents, staff, and guests
Must demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook
Assist in addressing and following up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed
Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents
Complete light housekeeping tasks, at the request and direction of the Shift Supervisor. These tasks may include, but are not limited to, sweeping, mopping, trash removal, snow removal, or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor
Qualifications
Minimum of six months prior experience working in a residential setting preferred
Minimum of high school diploma (or GED)
Strong oral communication skills and fundamental writing competency required
Ability to think and act calmly in emergency situations required
Experience working with people with disabilities is highly desirable
Computer literate
Required to take the Fire Guard Exam
Spanish or other non-English language skills and/or American Sign Language skills preferred
Able to lift approximately 10 -15 pounds
Public benefits recipients encouraged to apply
Equal Opportunity Employer
BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, age or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.
$17.5 hourly 60d+ ago
Harm Reduction Specialist
Community Access 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments.
Position Overview
The Harm Reduction Specialist provides engagement and support services, particularly to residents engaging in risky behaviors such as drug and alcohol use, unsafe sexual practices, and self-harm, using a harm reduction model. The emphasis is on meeting individuals “where they are at” and providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors. Harm Reduction Specialists are responsible for providing individual support as well as group activities and workshops. In addition, the Harm Reduction Specialist provides consultation, training, and support to program staff in their work with residents engaging in risky behaviors. The intention is that the Harm Reduction Specialist will be a leader in promoting Community Access' commitment to providing services using a harm reduction model. They will also actively participate in the agency-wide Harm Reduction Committee and its projects.
Key Performance Indicators
All key performance indicators below are expected to be met fully.
Facilitate a minimum of four harm reduction focused groups per month at all assigned locations.
Ensure that all services, follow- up and documentation are completed on time including:
All assessments and service plans for the program are completed on time.
Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings.
Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences).
Consistently document 40 hours of direct service work each month.
Provide program leadership for harm reduction activities including:
Train all new staff on Narcan use within one week of onboarding
Maintain the on-site Harm Reduction Toolbox (accurate sign in sheets, maintaining supply of safe use kits, proper ordering of new kits)
On time submission of Narcan Reports
Actively participate in agency Harm Reduction Committee meetings and related special projects/initiatives.
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services.
Ability to train and support program participants and staff on the implementation of harm reduction approaches.
Minimum of a high school diploma or equivalent (GED) required; bachelor's degree in related field preferred - work experience within field may be substituted for degree.
Minimum of three years working with people who have a history of homelessness, substance use, and/or mental health diagnosis, required.
Ability to prioritize and meet deadlines.
Excellent oral and written communication skills.
Be creative and flexible.
Ability to utilize various computer programs, specifically Microsoft Word and Excel.
Show initiative and be responsible for follow through.
Ability to maintain confidential information, as related to position.
Ability to work independently and as part of a team.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
Must be fingerprinted and cleared through a background clearance process.
Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$34k-43k yearly est. Auto-Apply 39d ago
Maintenance Worker - Lexington Mens' Residence
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
DUTIES/RESPONSIBILITIES: Maintain cleanliness of interior and exterior of facility. Make repairs such as carpentry, painting, plumbing and some electrical. Responsible for preventative maintenance of heating/cooling and domestic water systems. Receive and store deliveries of maintenance/office supplies. Lifting of boxes and moving furniture as needed. On call for emergencies, which may require early and/or late hours. Be a member of the fire safety team. Participate in fire drills and related duties as assigned.
HOURS:
Full-time, 37.5 hours per week
* Tuesday-Saturday 11:30pm-8am
QUALIFICATIONS:
Three years experience in building maintenance; experience in the trades is helpful. High school diploma or GED preferred. Ability to communicate in English. Bilingual-English/Spanish preferred. Valid driver's license preferred.
$35k-49k yearly est. 60d+ ago
Housing Mobile Team Peer Specialist
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns.
The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments.
Position Overview
The Housing Mobile Team Peer Specialist is an integral part of Community Access' mobile multi-disciplinary team that supports tenants with complex mental health needs across our supportive housing programs in NYC. The Peer Specialist uses their lived experience with the mental health system to engage and support program participants who are experiencing mental health crises that are impacting their ability to maintain their housing in the community. Using a peer support, person-centered model the Peer Specialist supports individuals in developing new coping strategies, assessing risk, maintaining their housing, accessing community-based treatment and support services, connecting to community, family and social support networks and providing hope and connection. Recovery experience related to substance use services along with mental health preferred. The Peer Specialist engages and builds trusting relationships with program participants and their networks to support the person's recovery.
Key Performance Indicators
Ensure that all services, follow- up and documentation are completed on time including:
100% of assessments for the program are completed on time.
Complete weekly progress notes for each participant on caseload within 48 hours of the meetings.
Consistently document 40 hours of direct service work each month.
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery.
Commitment to person-centered treatment strategies, upholding participants' rights, and self-determination in service provision.
New York Certified Peer Specialist (NYCPS) or Provisional, or Certified Recovery Peer Advocate (CRPA) required.
Lived experience within the mental health system required, and a history of homelessness, involvement with the criminal justice system, and experience with substance use services, preferred.
Minimum of two (2) years' experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma.
Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
Ability to prioritize and meet deadlines.
Be creative and flexible.
Able to show initiative and be responsible for follow through.
Ability to work as part of a multi-disciplinary team.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
Must be able to work in the community, including use of public transportation across the boroughs
Computer proficiency in Windows operating systems and programs, such as MS Word and Excel, as well as comfort with learning new electronic systems.
Must be fingerprinted and cleared through a background clearance process.
Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$23k-29k yearly est. Auto-Apply 15d ago
Assistant Program Director - IMT
Community Access Inc. 4.4
New York, NY job
Job Description
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Department Overview
Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation, and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained, and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access' IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature.
Position Overview
The IMT Assistant Program Director is responsible for assigned administrative and management tasks and for the provision of direct services. The IMT Assistant Program Director supports the IMT Program Director in the overall daily operation and management of the IMT program, including clinical support to direct program participant care. Some additional responsibilities of the Assistant Program Director are to provide direct supervision for assigned staff, review team members documentation to ensure services are person-centered, linked to assessment activities, consistent with agency values, and entered in a timely manner. The APD must assist the Program Director with overall operationalization of IMT services in accordance with DOHMH standards including planning and facilitating meetings, providing clinical support, ensuring on-call service availability, 24/7.
Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Licensed in New York State in Clinical Social Work (LCSW, preferred) or Licensed Clinical Mental Health Counselor (LMHC)
Minimum of three (3) years direct clinical experience with adults in a behavioral health setting
Minimum one (1) year supervisory or management experience preferred
Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs
Computer proficiency
Must be able to work in the community, including use of public transportation
Must be fingerprinted and cleared by the New York State Justice Center
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as having a
personal experience using mental health services. ***********************
$33k-42k yearly est. 24d ago
Behavioral Health Specialist - IMT
Community Access Inc. 4.4
New York, NY job
Job Description
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed, harm reduction oriented mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served.
Community Access' IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature.
IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant's choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week.
Overview
The IMT Behavioral Health Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Behavioral Health Specialist is a team member responsible for engaging participants through individualized assessment and therapeutic intervention planning, utilizing evidence-based practices to support participants through their wellness and recovery journeys. harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual's readiness for change. The Behavioral Health Specialist is a clinical resource to other team members in issues related to mental and behavioral health and co-occurring substance use.
Key Performance Indicators
All key performance indicators below are expected to be met fully.
Complete required assessments and evaluations as needed on a rotating schedule; assigned assessments are completed on time.
Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days.
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Commitment to person-centered treatment strategies, upholding participants' rights, and self-determination in service provision.
Minimum of Master's Degree in Social Work, Psychology, Mental Health Counseling, or other Health and Human Services related field; LMSW preferred
Minimum of two (2) years' experience working with individuals with a mental health condition with co-occurring substance use disorder.
Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
Ability to prioritize and meet deadlines.
Be creative and flexible.
Able to show initiative and be responsible for follow-through.
Ability to work as part of a multi-disciplinary team.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
Must be able to work in the community, including use of public transportation.
Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems.
Bilingual Spanish-speaking preferred.
Must be fingerprinted and cleared by the New York State Justice Center.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$32k-42k yearly est. 16d ago
Health and Wellness Specialist
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments.
Position Overview
The Health and Wellness Specialist provide CA tenants with opportunities and tools to enhance their health, wellbeing and quality of life. They provide support in the development and implementation of Community Access' agency-wide culture of wellness, infusing all work and activities with the values of health justice/equity, harm reduction, community building and peer expertise.
The Health & Wellness Specialist develops, coordinates, facilitates and implements activities in partnership with program staff in the areas of food access, urban farming, movement, health education/advocacy, community building, self & home care, staff/tenant capacity building, and other activities promoting health and wellbeing.
Key Performance Indicators
Lead the coordination, facilitation and/or hosting of a minimum of 12 tenant activities per month, at a variety of sites, ensuring topics are spread across the following areas:
Movement classes/activities
Food Access groups/activities
Health Advocacy, Education and promotion groups/activities
Other Wellbeing activities
Lead and/or co-lead at least one training/technical assistance activity for staff on health and wellbeing a month
Develop at least one training course in BRIDGE on a topic related to health promotion and wellbeing for staff each quarter.
Develop at least one accessible pamphlet, flyer, etc. for tenants each month on topics related to health promotion and wellbeing.
Enter 100% of progress notes within two business days of group/activity
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Knowledge within the fields of food studies, community organizing, health justice/equity, urban agriculture, sustainable ecosystems, public health, and/or related fields.
Commitment to working with individuals who experience barriers to accessing nutrient-dense & culturally aligned foods and quality health care, including individuals with mental health concerns, individuals living with HIV/AIDS, individuals with histories of homelessness, individuals using drugs/alcohol, etc.
Ability to run groups and have strong community organizing skills.
Have skills to promote access to health and wellness opportunities utilizing a harm reduction, person-centered approach.
Ability to work both independently as well as collaboratively, as part of a team.
Ability to use planning, judgment and problem-solving skills to develop, assess and improve upon health and wellness programs and activities.
Knowledge of NYC food, wellness, and health resources that serve those living with long-term chronic health concerns/those living in poverty.
Experience working in social services, social justice, or community organizing.
Interest in working in the growing spaces/urban farms at CA sites.
Demonstrated ability to fulfill administrative and logistical tasks, e.g. inventory, supply coordination, etc.
Demonstrated ability to juggle multiple competing tasks and demands.
Strong verbal and written communication.
Ability to utilize various computer programs, specifically Microsoft Word, PowerPoint and Excel, Canva, Bridge, Zoom, Google Meets, etc.
Ability to maintain confidential information, as related to position.
Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent upon specific needs of tenants.
Able to travel across multiple CA borough sites (Brooklyn/Manhattan/Bronx).
Driver's license strongly preferred.
Ability to use or learn Microsoft Excel, Word and PowerPoint, Bridge, Canva, Zoom, Google Meet, etc.
Must be fingerprinted and cleared by the New York State Justice Center.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
$31k-43k yearly est. Auto-Apply 15d ago
Front Door Community Technician - Jack Ryan Residence
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
DUTIES/RESPONSIBILITIES: Duties include monitoring and controlling access to the building's entrance, creating client identification cards, monitoring site activity through the use of the digital camera system, and providing emergency response and crisis intervention as necessary. Meet and greet all individuals entering the premises, determine what program or services each individual needs to access at the site, and direct each individual to the appropriate location; this responsibility includes assisting clients in accessing necessary services. As necessary, will de-escalate situations in which individuals exhibit frustration or anger. Also serves as the primary point of contact for emergency responders, such as the fire department and EMS. Related duties as assigned.
HOURS:
Full time, 37.5 hours per week
* Tues-Sat 12am-8:30am
QUALIFICATIONS:
High School diploma or GED required; Experience working with MICA/homeless population preferred; Basic Computer literacy required and good oral and written communications skills needed. Security guard license required. Bilingual preferred. NYC Fire Safety Coordinator Certification and CPR Certification a plus. Willingness and ability to pass tests to acquire CPR and Fire Safety Credentials required.
* Vaccination preferred but not required
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
PROGRAM DESCRIPTION
BRC began operating its newest program, the Jack Ryan Residence, in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$38k-47k yearly est. 34d ago
Field Based Peer Specialist - Substance Abuse Service Center
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
DUTIES/RESPONSIBILITIES: Participate in a two-person team with the Field Based Social Work Supervisor. Work collaboratively with shelter staff to address the needs of clients with substance use disorders in the shelter system. Meets with clients in assigned shelter(s); Educates all clients on NARCAN, Harm reduction, and safe use practices; engages each client assigned to the team with the social worker and provide guidance and advice as needed. Spends time with clients during mealtimes and recreation time to engage around wellbeing and offer peer support; Escort and assist clients in going to SUD service providers (inclusive of harm reduction providers). Attends community meetings as assigned. Collects data and writes progress notes as appropriate of services and referrals provided. Reports to the Field Based Social Worker. Builds rapport with shelter staff. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
HOURS:
Full-time 35 hours per week
* Monday-Friday 8AM-4PM
* 4 full days in field
* 1 full day in office
QUALIFICATIONS:
H.S. diploma/ GED and Certified Peer Specialist (CRPA) Certificate. Knowledge of OASAS rules and regulations and be able to maintain accurate and timely clinical documentation. Bilingual (Spanish/ English) preferred. Basic computer literacy required.
* Vaccination preferred but not required.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
PROGRAM DESCRIPTION:
The Fred Cooper Substance Abuse Service Center (SASC), which is licensed by the NYS Office of Alcoholism and Substance Abuse Services and funded by Medicaid and the NYC Department of Health and Mental Hygiene, serves people with alcohol and substance abuse problems who are homeless or marginally housed. SASC also has services specifically designed for clients who are dually diagnosed with mental illness and substance abuse. One of a number of BRC's low-threshold programs, SASC provides the setting and support necessary for severely dysfunctional chronic alcoholics and other substance abusers with poor treatment histories to have a reasonable chance of attaining long-term sobriety and stability in their lives.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$43k-63k yearly est. 60d+ ago
Grants Manager
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
Reporting to the Vice President of Contracts, the Contract Manager will oversee and manage a portfolio of government and foundation grants. Responsibilities: * Coordinates and ensures completion of monthly, quarterly and annual billing and reporting to government agencies to ensure timely reimbursement payments.
* Perform post-award activities including regulatory compliance monitoring, salary and insurance allocations and effort reporting, materials order processing, invoice preparation, payment processing, cost center charges, grant projections, and grant closing processes.
* Maintains contractual records and documentation such as receipt and control of the contract correspondence, subcontract information sheets, contractual changes, status reports and other documents for all projects.
* Works on all aspects of government contract audits including pre-audit preparation of requested documents, actively participate in the auditor's site visit and follow up as needed.
* Ensures timely contract close-out, extension or renewal, modifications, and monitor transaction compliance (milestones, deliverables, invoicing etc.).
* Works with Finance/Program management to ensure adherence to broader finance and risk requirements such as revenue recognition, pricing, discounting, bidding policies, etc.
* Reviews procedures relating to reporting and makes recommendations for improvements.
* All other duties, as assigned.
Hours:
Full-time 37.5 hours per week
* Monday-Friday 9am-5:30pm
Qualifications:
* BS in Accounting/Finance required.
* Working Knowledge of GAAP accounting required (not for profit)
* One - two years' experience in non-profit sector and interaction with senior/executive staff preferred.
* Experience with non-profit accounting systems, especially Intacct (Sage) a plus
* Experience working with DHS, DOHMH, HASA, DFTA, HUD, MTA, OMH and other funding agency contracts a plus
* Strong interpersonal skills are a must this position will interact heavily with Human Resources, Program and other finance staff and various government funding agencies
* Strong computer skills including word processing and spreadsheet skills required (MS Office)
* Excellent verbal and written communication skills required.
* Strong organizational and presentation skills required.
* Attention to detail required.
* Financial analysis skills required.
* Ability to exercise sound judgment, discretion, and tact required.
* Strong time management skills, including ability to handle multiple, concurrent tasks required.
* Ability to maintain effectiveness under deadlines required.
* Vaccination preferred but not required.
MAKE AN IMPACT!!
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
#ZR
$60k-77k yearly est. 50d ago
Independent Living Specialist - MAP Brooklyn/Queens
Bowery Residents Committee 4.5
Bowery Residents Committee job in New York, NY
DUTIES & RESPONSIBILITIES This is a field based position, working in the community in clients' apartments as part of a residential treatment model. Responsible for all aspects of assigned caseload in transitional community based mental health housing program. Clients will have a mental health diagnosis (SPMI) and/or substance use disorder. Assist with the intake and admission process, restorative services daily, develop and update service plans, maintain chart documentation, provide supportive counseling, teach and assist with activities of daily living, assist clients with money management and independent medication, assist with recreational activities, provide linkages and referrals to community resources such as medical, mental health and/or substance abuse services as needed. Utilize a harm reduction approach and motivational interviewing techniques with clients. Make regular visits to client apartments to ensure a safe and secure environment and assist with coordinating repairs as needed. Participate in community meetings and interdisciplinary team meetings. Be on call during off-hours. Participate in BRC approved trainings. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. Reports to clinical supervisor.
HOURS
Full-time, 35 hours per week
* Sunday-Thursday 10am-6pm
* Requires travel to apartments in Brooklyn and Queens
QUALIFICATIONS
BA strongly preferred, but will consider several years of related experience in mental health field in lieu of BA. Supportive counseling, case management, ADL skills training, bilingual (Spanish/English) preferred. Basic computer literacy required. CPR training certification or willingness to take training class in CPR.
* Vaccination preferred but not required
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
PROGRAM DESCRIPTION:
The Metropolitan Apartment Program (MAP) is a transitional housing program targeting formerly homeless clients who are either mentally ill or dually diagnosed as mentally ill and chemically addicted. Funded by the NYS Office of Mental Health and Medicaid, MAP comprises apartments in Manhattan and the Bronx for 87 clients who can function and thrive in a more independent living environment than a traditional community residence. The mission of MAP is to provide a safe and supportive environment where residents partake of rehabilitation interventions that will assist them in the attainment of their work, social and community living goals. A variety of services are available, including case management, substance abuse groups, money management, daily skills training and recreational activities.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
* Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
* A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
* Tuition assistance and many training opportunities for career development.
* Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$37k-48k yearly est. 7d ago
Career Coach, HTH
Community Access 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all.
We are built upon the simple truth that people are experts in their own lives.
Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program Description
Howie the Harp Advocacy Center (HTH), which is run by professionals who have personal experience with the mental health system, offers an array of services that help individuals with mental health concerns find meaningful, permanent employment and develop careers primarily in human services.
All HTH programs are based on the core values of self-determination and peer expertise. Through the Comprehensive Peer Training Program, Assisted Competitive Employment Program (ACE), and other initiatives, the Academy offers a wide range of services including training, internship experience, job placement and support, and continuing education services.
Position Overview
The Career Coach provides personalized employment related support including job/internship preparation and search, job development, placement, and job retention coaching to HTH participants. Through a customized array of services delivered both on site and in the field the Career Coach provides support and skill development toward success and satisfaction as a trainee in the HTH classroom, on an internship, and while engaging and sustaining employment.
Key Performance Indicators
Progress Notes, Assessments, and Service Plans completed within required timeframes, including documenting all contacts within 48 hours of meeting.
All assigned participants have at least one monthly meeting.
60% of assigned participants complete the classroom training.
70% of assigned participants who completed the classroom training will complete an internship.
80% of participants who complete the internship will obtain employment.
50% of participants who obtain employment will retain their positions for at least 90 days.
Job Qualifications
Minimum of a high school diploma or equivalent (GED) - bachelor's degree, preferred.
Peer identity, i.e. lived experience of mental health concerns (past or present), required
Ability to create and foster empathic, professional and respectful relationships between yourself and other people, required
Strong computer, organizational, and documentation skills, required
At least three years of experience working in mental health services, preferably employment, peer support, or rehabilitation setting, preferred.
Possess and maintain a NYS OMH Peer Specialist certification or be willing to obtain one within six months of employment, required.
Excellent communication skills and the ability to network and develop jobs and internship sites, required.
A commitment to upholding the philosophy, mission, and values of Community Access and Howie The Harp Advocacy Center, required
Howie The Harp Peer Training Program graduate, preferred
Training/group facilitation experience, preferred
Demonstrated knowledge of benefits, entitlements, or work incentives, preferred
Must be fingerprinted and cleared by the NYS Justice Center.
Ability to maintain confidential information, as related to position.
Ability to utilize various computer programs, specifically, cloud-based data management programs, and Microsoft Word and Excel.
Be creative and flexible.
Show initiative and be responsible for follow through.
Ability to maintain confidential information, as related to position.
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as having a personal
experience using mental health services. ***********************
$30k-36k yearly est. Auto-Apply 35d ago
Mobile Housing Team Director
Community Access, Inc. 4.4
New York, NY job
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Program/Department Description
Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments.
Overview
The Director of the Housing Mobile Team provides administrative oversight and leadership for the Housing Mobile Team which works with individuals living in Community Access Supported Housing who present complex needs such as mental health or behavioral crises or challenges with aging in place. The Director is responsible for supervision of all team members. They are responsible for ensuring that services are provided within the scope of the agency's mission and values as well as meeting all funder and agency standards for staff recruitment, staff supervision, record keeping, reporting, budgeting, collaborating with other departments and programs and developing and maintaining relationships with community members and organizations.
Key Performance Indicators
Completes all internal and external reporting as required on time.
Utilize all required systems to complete responsibilities (PSYCKES, Healthix, CAPS, NIMRS, MAVEN, etc.).
Provide weekly supervision for assigned staff and document supervision notes in the official record.
Forward staff recruitment needs to HR within one week of known staffing vacancy.
Screen applicants for vacant positions within three business days of application.
Ensure that assessments are completed on time.
Ensure completion of progress notes for all contacts, collaterals, and engagement attempts within 2 business days
Job Qualifications
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Commitment to person-centered treatment strategies, upholding participants' rights, and self-determination in service provision.
Master's degree in social work or related field, Licensed in New York State LCSW or LMSW required.
Minimum of three (3) years direct clinical experience with adults in a behavioral health setting.
Knowledge of multi-disciplinary mobile team experience, required.
Minimum three (3) years supervisory or management experience.
Experience developing, implementing and evaluating program and participant goals.
Experience training, coordinating and evaluating the work of clinical and support staff.
Demonstrated leadership skills, ability to work as part of a team and skill in communicating program goals and holding people accountable to reaching them.
Ability to prioritize and meet deadlines.
Be creative and flexible.
Able to show initiative and be responsible for follow through.
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving
Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
Must be able to work in the community, including use of public transportation.
Must be able to lift and carry 20 pounds.
Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems.
Bilingual Spanish-speaking, preferred
Must be fingerprinted and cleared by the New York State Justice Center
Bilingual candidates are encouraged to apply.
Interested candidates should apply on *****************************
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as
having a personal experience using mental health services. ***********************
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