Operations Vice President jobs at Breakthru Beverage Group - 1644 jobs
Director, CA North Warehouse
Breakthru Services Group 4.5
Operations vice president job at Breakthru Beverage Group
Time Type:
Full time
Remote Type:
Job Family Group:
Market Operations The Director, Operations is responsible for leading Warehousing and Distribution operations. Manages members of the team in the department. Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area. Accomplishes business objectives by directing staff, planning, implementing, and evaluating project results related to the logistic requirements of the company.
:
Job Responsibilities:
Develop strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives.
Direct process and continuous improvement efforts in the areas of quality, customer service, safety, productivity, and cost reduction.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, controlling costs, and maximizing the use of assets.
Provide oversight for all operations related activities, including receiving, conveying/sortation, loading, delivery, facility, fleet maintenance, sanitation, inventory control and returns management.
Direct facility and system maintenance activities - inspection, repair, capital improvements, new layout designs, etc.
Oversees the company security program by developing and maintaining appropriate programs in conjunction with operation staff.
Other duties, as assigned by the jobholder's supervisor, may also be required.
Minimum Qualifications:
Bachelor's degree in related field and/or equivalent training and work experience
Minimum of 7 years of experience in Warehousing or Distribution, with at least 5 years of management experience.
Advanced PC skills using MS Office and other various computer programs including presentation software
Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
Analytic and Reporting skills
Utilize sound judgement and problem-solving skills
Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
Strong business acumen and organizational skills
Knowledge of Warehouse Management Systems
Working knowledge of Distribution routing software, preferably Roadnet
Experience managing a union environment
Experience with conveyor/sortation equipment
Physical Requirements:
While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
Competencies:
People management responsibility for pay reviews, performance management, training, and resource planning.
Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
Salary and Benefit Statement:
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills, and prior relevant experience.
Compensation
· Salary Range: $ 138,000 - $ 186,875 Annually
· 25% Annual Bonus
Benefits
· Medical (HMO & PPO), Dental, Vision (PPO)401(k) matching.
· Annual PTO Accrual and holidays
· Rollover Flexible Spending Accounts (FSAs)
· Free Life and AD&D Insurance Employee Assistance Program
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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************** and let us know the nature of your request and your contact information.
$138k-186.9k yearly Auto-Apply 9d ago
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Operations Manager
Keurig Dr Pepper 4.5
Williamson, NY jobs
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$95k-125k yearly 3d ago
VP of Finance, Hospitality Growth & Strategy
Hyatt Hotels Corporation 4.6
Chicago, IL jobs
A leading hospitality company is seeking a VicePresident for Finance in Chicago, Illinois. The ideal candidate will oversee financial planning, reporting, and analysis for the company's hotel portfolio. You'll be responsible for optimizing financial processes, ensuring standardization, and leading financial initiatives to drive performance. Candidates must demonstrate strong financial leadership experience, fluency in Spanish, and an education in Finance or Accounting. This role offers substantial salary potential, professional growth opportunities, and a diverse working environment.
#J-18808-Ljbffr
$117k-158k yearly est. 3d ago
Vice President, Portfolio Operations
Proper Hospitality 4.0
Los Angeles, CA jobs
Proper Hospitality is seeking a VicePresident, Portfolio Operations to join our corporate team in Los Angeles.
The VicePresident, Portfolio Operations is the senior operating leader accountable for portfolio wide hotel performance. This role has direct ownership of the Collective hotels and portfolio level operating authority across Proper and By Proper, ensuring consistent execution, strong GM performance, and disciplined delivery of results. This role owns operating outcomes, not operating infrastructure.
Core Responsibilities
Collective Hotels, Direct Ownership
Directly manage and develop all Collective hotel General Managers
Own Collective portfolio P&L performance and operating results
Serve as primary owner facing executive for Collective assets
Lead stabilization, turnaround, and recovery efforts
Set expectations, enforce standards, and make GM and senior leadership changes decisively
Portfolio Oversight, Proper and By Proper
Hold portfolio level accountability for Proper and By Proper operating performance
Ensure consistent execution of brand, guest experience, and operating standards
Intervene directly when execution, culture, or results deteriorate
Provide operating leadership during critical moments including openings, disruptions, or major initiatives
GM Leadership and Talent Outcomes
Own GM performance outcomes across the portfolio
Coach, develop, and retain high performing operators
Address underperformance quickly and decisively
Build succession depth and reduce key person risk
Cross Functional Operating Leadership
Partner with Finance, Commercial, HR, Culinary, Brand, and the SVP of F&B to ensure operating plans are executable
Align operational capacity with revenue, marketing, and growth initiatives
Serve as final operational decision maker during escalations and crises
Execution and Results Focus
Translate enterprise priorities into clear operating expectations
Ensure properties deliver results aligned with financial, guest experience, and brand objectives
Hold leaders accountable for outcomes, not effort
Outcome Accountability
The VicePresident, Portfolio Operations is accountable for:
Portfolio operating performance and execution quality
Collective hotel financial and operating results
GM performance, retention, and succession readiness
Owner confidence and credibility across the Collective
Timely and effective response to operational risks and escalations
Boundaries of the Role
Does not own enterprise operating systems or SOP architecture
Does not manage corporate process or cadence
Does not serve as a staff or coordination role
Authority is derived from ownership of outcomes
Profile and Experience
12 to 15 plus years senior hotel operations experience
Proven multi unit leadership with direct GM accountability
Demonstrated P&L ownership
Strong owner facing credibility
Experience operating complex, mixed quality, or turnaround portfolios
Decisive leadership style with low tolerance for sustained underperformance
Comfortable operating as second in command without ego
Reporting Line
Reports to COO; direct reports include Collective Hotel General Managers
Salary
$250,000-275,000 base + bonus
Proper Perks & Benefits
Compensation & Recognition
Competitive Salary + Bonus: Rewarding exceptional talent and performance across all levels.
Recognition Programs: Celebrating achievements big and small through company-wide appreciation and milestone rewards.
Annual Performance Reviews: Regular opportunities for feedback, growth, and advancement.
Culture of Growth & Belonging
Culture of Growth: A collaborative, design-forward environment that values creativity, intelligence, and curiosity - where learning and excellence are a daily practice.
Guided Skills Development: Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery.
Diversity, Equity, Inclusion & Belonging: We honor individuality while fostering a culture of respect and belonging across all teams.
Community Engagement: Opportunities to give back through local volunteerism, sustainability, and charitable partnerships.
Health & Wellness
Comprehensive Health Coverage: Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs.
Wellness Access: Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources.
Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, and life management through Unum.
Time Off & Flexibility
Paid Time Off: Flexible PTO plus 11 paid holidays each year for corporate team members.
Paid Parental Leave: Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement.
Flexible Work Practices: Hybrid schedules for eligible roles and an emphasis on work-life balance.
Financial Wellbeing & Core Protections
401(k) Program: Company match of 50% of employee deferrals, up to the first 4% of eligible compensation.
Employer-Paid Life & Disability Insurance: Core protections with optional additional coverage.
Financial Education: Access to planning tools and workshops to support long-term stability and growth.
Lifestyle & Travel Perks
Hotel Stay Benefits: 75% off BAR (floor of $100) across the Proper portfolio.
Design Hotels Partnership: 50% off participating Marriott Design Hotels.
Dining Discounts: 75% off food & beverage at all Proper Hospitality outlets.
Lifestyle Perks: Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and retail discounts.
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our
Best Place to Work
initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
$250k-275k yearly 2d ago
Vice President of Multi-Family Operations
East West Hospitality 3.7
Avon, CO jobs
East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth.
The VicePresident of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners.
The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality.
What You Will Do
Build & Lead the Multi-Family Business
Create and execute the long-term strategy for East West Hospitality's multi-family division.
Design a scalable operating platform, including brand standards, service model, systems, and playbooks.
Lead organizational design, staffing models, and leadership development across markets.
Establish KPIs, performance benchmarks, and operational scorecards.
Own Financial Performance
Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency.
Oversee pricing strategy, rent structures, renewals, and expense management.
Develop and manage financial models, budgets, and performance forecasts.
Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation.
Partner with Developers & Investors
Serve as the primary operational partner to developers, asset managers, and capital partners.
Provide operational input during design, programming, amenity planning, and technology selection.
Support underwriting, operating proformas, and management agreement discussions.
Represent East West Hospitality in investor and developer conversations and industry forums.
Set the Standard for Resident Experience
Establish a luxury, hospitality-infused resident experience that differentiates East West in the market.
Ensure consistency in service delivery, communication, and community engagement across properties.
Oversee resident satisfaction, reputation management, and retention strategies.
Lead Operations at Scale
Guide lease-up strategy for new developments and corrective action for underperforming assets.
Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies).
Ensure compliance with regulatory, safety, and insurance requirements.
Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected
Employment Type: Full Time, Year Round
Pay Rate: $150 - $220k annually bonus eligible
Closing: 01/31/2026 or until filed
Who You Are
You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties.
You bring:
A strategic mindset with the ability to translate vision into execution.
Deep operational credibility in luxury or institutional multi-family.
Comfort operating at the intersection of operations, development, finance, and brand.
A leadership style that builds trust, accountability, and high-performing teams.
A hospitality-driven approach to residential living.
Qualifications
10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level.
Demonstrated success launching or scaling a property management platform or business line.
Experience leading lease-up and stabilized luxury communities across multiple markets.
Proven P&L ownership and strong financial acumen.
Experience collaborating closely with developers, GC teams, asset managers, or investors.
Strong understanding of hospitality-driven service standards and high-end residential brands.
Bachelor's degree in business, real estate, hospitality, or related field preferred.
CPM, CAM, or similar professional designations preferred.
Benefits & Perks
Health Insurance: Medical, Dental, Vision
Unlimited Time Off & Paid Sick Time
$1000 Wellness Bonus/ Year
401(K) Plan with Discretionary Employer Match
Discounts at Marriott properties worldwide
Sabbatical Program
$500 Referral Program
Why East West Hospitality
East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by:
Authentic hospitality
Care for place and people
Long-term partnerships
Excellence without pretense
This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.
$150k-220k yearly 1d ago
Director of Operations
Cameron Smith & Associates, Inc. 4.1
Pittsburgh, PA jobs
*THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA"
Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels.
Key Focus Areas:
Manage and optimize relationships with multiple co-manufacturers and suppliers.
Lead production scheduling, demand planning, and inventory management to meet forecast needs.
Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment.
Drive process efficiencies, cost savings, and operational excellence.
Requirements:
5+ years in CPG operations or supply chain leadership, preferably within food & beverage.
Proven experience managing co-manufacturing and vendor negotiations.
Hands-on expertise in production and demand planning.
Bachelor's degree in Supply Chain, Operations, or related field.
If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)
$71k-123k yearly est. 2d ago
Franchise Growth Director - Remote & Travel-Heavy
Wyndham Hotels and Resorts, Inc. 4.4
Chicago, IL jobs
A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network.
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$75k-143k yearly est. 4d ago
Director, Workgroup Operations
American Hotel & Lodging Association 3.7
Washington, DC jobs
HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars.
This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes.
Responsibilities:
Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes.
Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning.
Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups.
Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences.
Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives.
Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders.
Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed.
Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes.
Requirements
Skills and Attributes:
Strong understanding of hotel operations and technology stack that enables it.
Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus.
Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions.
Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making.
Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence.
Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
Adaptability to navigate complex challenges and comfort with ambiguity
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Other:
Hybrid / In-office position based in Washington, D.C.
Moderate domestic and international travel is required.
Target salary range for this position is between $110,000 - $130,000 annually
Benefits
AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$110k-130k yearly 2d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Cape Canaveral, FL jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$56k-65k yearly est. 3d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Tampa, FL jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$55k-65k yearly est. 3d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Charleston, SC jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$53k-62k yearly est. 3d ago
Associate Director of Catering
Horizon Hospitality Associates, Inc. 4.0
Syracuse, NY jobs
A premier destination resort in Upstate New York is seeking an accomplished Associate Director of Catering to join its expanding hospitality team. This senior-level leader will play a key role in driving catering sales and event execution across one of the region's most dynamic resort properties, which includes multiple hotels, restaurants, and entertainment venues.
The Associate Director of Catering will lead a talented team, oversee complex events, and drive strategic initiatives that enhance guest satisfaction and overall profitability.
Compensation: $175,000 - $215,000 (base salary of up to $125k plus uncapped quarterly commission) + Comprehensive health benefits, 401(k) with company match, PTO, dining discounts, relocation assistance, and more.
Relocation assistance will be provided!
Key Responsibilities:
Direct all catering and conference services efforts, ensuring flawless execution of corporate, convention, and social events.
Lead, mentor, and motivate a high-performing team.
Partner closely with the Director of Sales, Culinary, and Banquet Operations to maximize F&B revenues and guest satisfaction.
Develop and implement sales strategies to achieve a $25M+ annual goal, including growth in high-end galas and weddings.
Oversee all BEOs, group resumes, and event diagrams, maintaining exceptional attention to detail across departments.
Collaborate cross-functionally with internal teams (Revenue Management, F&B, Events, and Operations) to drive total event revenue and profitability.
Maintain strong client relationships from initial contact through post-event follow-up, ensuring repeat and referral business.
Analyze market trends and team performance to inform tactical planning, goal setting, and budget development.
Must-Haves:
7+ years of catering, conference services, or group sales leadership in a high-volume, full-service hospitality environment.
Proven sales background with strong upselling and revenue optimization skills across F&B, ancillary services, and event enhancements.
Proven ability to manage large-scale event operations exceeding 600 events annually across 50,000+ sq. ft. of meeting and function space.
Strong leadership experience overseeing multi-level teams.
Excellent communication, negotiation, and presentation skills.
Financial acumen, including forecasting, labor management, and P&L accountability.
If you are interested in learning more about this exciting, brand-new opportunity, please apply today!
$175k-215k yearly 4d ago
Operations Manager
Accor North America, Inc. 3.8
San Francisco, CA jobs
Operations Manager. Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as OperatOperations Manager, Operations, Manager, Revenue Manager, Manufacturing, Hotel, Director, Owner
$50k-74k yearly est. 2d ago
Operations Manager
Accor Hotels 3.8
San Francisco, CA jobs
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.
Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.
What is in it for you:
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities
Job Description
Operations Manager
Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as Operations Manager, where you will lead our Guest and Owner Experience, anticipating their needs to deliver flawless and memorable experiences.
Position scope
Reporting to the Director of Owner Experience, responsibilities and essential job functions include but are not limited to:
Consistently offer professional, friendly, and engaging service
Lead and manage all aspects of the operations, ensuring all service standards are followed
Maintain a collaborative working relationship with Housekeeping, Accounting and Maintenance teams
Effectively balance operational, administrative, and team needs
Maintain strong financial performance through management of expenses and revenues
Assist Director of Owner Experience & Revenue Manager with accurate tracking of Reciprocal Use deposits and overall owner usage
Conduct inventory regularly for Residence Services and Owner Services
Assist Director of Owner Experience with managing owner website and social media
Assist with monthly purchasing
Create and distribute schedules on a weekly basis, while complying with the CBA
Track attendance and manage timekeeping daily
Oversee payroll management and ensure timelines are followed for payroll processing
Communicate through pre-shift briefings, emails and monthly departmental meetings all pertinent information for the respective shift and areas of operation.
Assist with inspection of residences
Complete quality control checks of reservations and profiles
Adhere to all Davis Stirling Civil Code and HOA Governing Documents on Owner Services including fluent knowledge of the CROA Reservation Policies and Procedures, Fee Schedule, and Annual Policy Statement.
Ensure compliance with all SOPs
Participate in various property committee meetings
Maximize revenue through participating in room upsell program
Maximize loyalty by overseeing in ALL enrollment program
Oversee recovery program for guests and owners
Produce and analyze trends of all service tracking reports
Assist in recruitment and ensure completion of training new hires
Responsible for coaching and performance management for supervisors and team.
Collaborate with Director Owner Experience and support owner social engagement events throughout the calendar year
Develop and maintain strong Owner relationships
Ensure information is properly recorded in ACDC (Accor's global Loyalty system) and internal owner profile binders
Oversee team shift checklists to ensure task completion
Create housekeeping boards daily and associated tasks as needed
Review daily operating packet and sign off as needed
Manage guest reviews
Follow all safety policies
Other duties as assigned
Qualifications
Qualifications
2 years-experience leading a team in a hospitality setting required
Experience in residential management and owner relations preferred
University/ College degree in a related discipline preferred
Computer literacy in Microsoft office required
Excellent written and oral communication skills required
Previous experience with a Property Management System required
Highly responsible and reliable
Strong interpersonal and problem-solving abilities
Ability to work well under pressure
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on owner and guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent verbal communication that requires speaking, hearing
Frequent written communication that requires typing, reading, writing
Occasional standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting 50 lbs and more
Visa Requirements: You must provide proof that you are legally entitled to work in the United States. Employment is conditional upon your ability to produce acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Persons who anticipate needing accommodations for any part of the application or interview may contact, in confidence
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
$50k-74k yearly est. 2d ago
Operations Manager
Counter 4.3
Santa Monica, CA jobs
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 1d ago
Director of People + Culture
Aparium Hotel Group 3.9
Washington, DC jobs
is exempt
Accepting application through January 23, 2026, or until filled
WHO WE ARE
Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
A littlebitrebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are!
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.
WHO YOU ARE
Your past experiences have led you to understand that there is an Art + Science to the how and what an HR professional is responsible for; not all remedies can be outlined in a policy or noted in a handbook. You are an advocate for the employees and, in return, understand the strategic direction of the business and how people drive the company's success. In the past, you have read those articles about why people dislike an HR department and said to yourself, “I agree - I too want to modernize the role and responsibilities of HR.” Your passion for your business has led you to interpret a P&L, understand the current marketing strategy, and challenge the status quo. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through.
THE ROLE
As the Director of People & Culture, you are the guardian of the cultural pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all employees, implementing proven practices and programs in which employees feel recognized, valued, and supported. This position leads all facets of the function of the property, with one (1) direct report. If you only prefer to “see the forest” and are not willing to “plant the trees,” then this is not a role for you.
WHAT YOU WILL DO
Acts as guardian of the cultural pillars of People, Place, and Character that promotes an engaging, positive, and safe work environment for all employees; implements proven practices and programs in which employees feel recognized, valued, and supported; shows courage by addressing individuals who negatively impact our aspiring culture
Knows the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, efficient background check methodology and productive onboarding process for new associates
Demonstrates subject matter expertise for their respective field by ensuring compliance to mandatory labor laws, acts, and fair practices; is always abreast and proactive to upcoming changes for city, state, and federal labor statutes or by laws that impact and protect our people and company; and “go-to” expert on associates benefits plans and enrollment by simplifying what may be complex information for others
Fluent in people metrics and performance management practices that drive a high-performing culture, which includes owning the corrective action process, meaningful performance discussions, impactful training solutions, mature facilitation skills, and guiding career development progression that drives the company's people and business strategy
Collaborative and strategic partner to the General Manager and the Executive Committee for planning the property goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels
Practices sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events, and programs for the recognition, rewards, and development of the people and celebrate the culture
Demonstrates a passion for “being in the know” by spending time in departments, attending shift briefings or department meetings; exhibits servant leadership by lending a hand during “crunch” time
Displays a collaborative spirit with peers and managers by exchanging ideas and valuing differing opinions; facilitates focus groups and identifies methods for employees to voice ideas or recommendations and ensures remedies are implemented
Knows how to keep a secret, able to investigate matters confidentially, and be a confidant to all associates by maintaining discretion in sensitive manners; can take their “HR” hat off based on the situation and coach peers and managers to address performance concerns with their associates
Use various communication channels to guarantee people are “in the know” by using traditional methods to modern practices; ensure messaging represents the brand and is meaningful to all associates. Ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
POSITION REQUIREMENTS
Minimum of five (5) years as an HR Generalist within an upscale and people-focused environment
Bachelor's degree in a related field of Human Resources Management, Business, or Psychology is respected, though not required
SHRM Certification respected, though not required
Adaptable interpersonal skills to communicate and address all employee levels of the hotel
Professional proficiency in the English language in reading, writing, and verbal communication
HOW YOU LEAD
Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
Approach fact-finding and discovery missions in a collaborative effort; valuing the input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups, and knowing how to use discretion when appropriate, understanding the difference between transparency and confidentiality
Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it being driven by your ego
SALARY
$100,000 - $120,000
EEO Statement
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from and take pride in who we serve.
#J-18808-Ljbffr
$100k-120k yearly 2d ago
Complex Director of Leisure (Waldorf Astoria Riviera Maya)
Hilton Worldwide, Inc. 4.5
Waldorf, MD jobs
Job Title: Complex Director of Leisure
Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569
A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing?
As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
What are we looking for?
A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organizational and planning skills
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale
Additional capabilities and distinctions that would be advantageous:
Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree, in sales, business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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$46k-83k yearly est. 2d ago
Director Estimating
Hmshost 4.5
Bethesda, MD jobs
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Summary
The Director of Estimating is responsible for providing cost estimates for Airport Food & Beverage and Retail facilities; and performing all other responsibilities as directed by the business or as assigned by management.
Essential Functions
Collaborates with Design, Procurement, Project Management, Restaurant Development Portfolio managers, Business Development Finance, Developers and company Executives.
Accountable to understanding and interpreting the Request for Proposals from airports and design criteria to ensure an accurate capex estimate.
Works directly with the Design and Procurement teams to ensure the accuracy of estimate through the review of the renderings and floor plans to ensure we maintain budgets.
Produces detailed and conceptual estimates for renovations, conversions and new-build of Food & Beverage and Retail locations.
Reviews drawings and provides updated estimates at 10%, 30% and 90% to ensure we are within budget, or if not, identifies the magnitude of the cost over‑run.
Provides value engineering (VE) ideas/suggestions as needed during all stages of a project.
Analyzes for the Project Director the general contractor and FF&E bids and scope changes for accuracy in quantities and pricing. Highlight any areas of concern for the PD.
Utilize and maintain companies program management ftp site (USGN) estimating module.
Provides capital comparison and analysis by market and project type for each project estimated to validate cost verses historical data.
Provide reports from database project costs, project comparisons, and track department performance against budgets and cost per square foot goals.
Creates and maintains project costs database.
Maintains a working knowledge and understand of industry cost trends; guides team on trends and opportunities to avoid overruns.
Reporting relationship and other important information
The Director of Estimating position as described falls under the Fair Labor Standards act as an Exempt position.
This position typically reports to the Senior Director, Design and Construction Program Support.
The position may require travel occasionally to support the requirements of the business up to 20%.
Minimum Qualifications, Knowledge, Skills, and Work Environment
Requires an understanding of construction management financial and operational acumen typically gained through a Bachelor's degree in Construction Management, Project Management, or related field of study, and 7‑10 years of experience estimating construction projects in commercial real estate development and/or multi‑unit restaurant companies.
Requires supervisory experience, including delegation of tasks, issue resolution, coaching, and motivating others.
Requires experience reading and interpreting legal agreements, construction documents and be adept at conceptual estimating.
Requires ability to integrate quantitative and qualitative data to identify interdependencies, trends, opportunities, etc. (intuitive business sense).
Requires a demonstrated ability to interact confidently and effectively with internal and external stakeholders and senior leadership.
Requires experience with MS Office including strong working knowledge of Excel. Experience with Peoplesoft and estimating and project management software strongly preferred.
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
Source: HMSHost
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$88k-141k yearly est. 3d ago
Catering Operations Manager
Restaurant Associates 4.1
Washington, DC jobs
The Catering Operations Manager holds duties related to successful execution and coordination for on and off premise events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities:
Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client's budget
Plans menus in consultation with the clients and chefs
Negotiates individual vendor contracts
Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
Recruits, interviews, selects, and trains permanent and casual staff
Organizes, leads and motivates the catering team
Plans staff and event schedules
Maintains and develops accurate financial and administrative records
Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
Assesses contract requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns and ensures timely customer payment
Preferred Qualifications:
Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
Ability to respond effectively to continuously changing demands
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
Effective use of discretion to problem solve in a fast-paced environment
Excellent negotiating skills
Ability to establish credibility with senior culinary professionals
Human Resource experience including hiring, training, mentoring and development
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Req ID: 1492271
Restaurant Associates
Michael Abbey
[[req_classification]]
$54k-78k yearly est. 3d ago
Chief Executive Officer
Boys & Girls Club of The Heartland 3.5
Poplar Bluff, MO jobs
The Opportunity
An exciting opportunity to lead and impact the Boys & Girls Club of the Heartland (BGCH) is open, and we are looking for our next Chief Executive Officer to make a positive impact on kids' lives. We're seeking candidates who will lead the overall planning and operation of the organization - while providing leadership, direction, and support to the Board of Directors. You will be responsible for bringing the organization's mission to life, as you work to ensure that area kids and teens achieve great futures by delivering a safe and fun space, creating an engaging Club experience, and managing caring professionals to guide them along the way.
As a powerful testament, an astounding 54% of national Club alumni have expressed that the Club has had a life-altering impact on them. This highlights the incredible opportunity that awaits you and your team to make a profound and transformative difference in the lives of our youth, which will undoubtedly bring about profound and lasting changes.
The ambition for the future of the organization is to be able to increase the Boys & Girls Club of the Heartland's positive impact in the Southeastern Missouri area. One way to achieve that is to increase the number of youths served. Improving program efficacy is another way. Some combination of the two is the likely strategy for success. The new CEO will be tasked with setting the vision, garnering the community's support, and harnessing the resources to achieve this two-fold impact improvement.
Key Responsibilities
Partner with the Board of Directors in the development and implementation of strategic plans, as well as annual goals and objectives; financial, program and administrative management; and leadership of the organization. Guidance and direction are provided by the Chair of the Board, and by the Board and its Executive Committee.
Engage individuals, service organizations, and the broader community to promote Boys & Girls Clubs programs, and services, through strategic, collaborative communication.
Direct and participate in public relations and fundraising activities; lead activities to raise funds or otherwise solicit and gather monetary donations or other gifts for the organization
Establish goals and budgets; develop policies and procedures.
Monitor and approve the organization's program services to ensure achievement of the mission and goals of BGCH in collaboration with and support of the Board of Directors.
Oversee management and attainment of resources necessary to ensure the stable financial operations of the organization are conducted in accordance with applicable laws.
Responsibility for ensuring the integrity, accuracy, and transparency of the organization's financial records and reports. This responsibility includes establishing and maintaining effective internal controls, ensuring compliance with applicable federal, state, and local laws and regulations, and adhering to generally accepted accounting principles (GAAP) or other applicable financial reporting standards.
Oversee staffing activities of the organization, including recruiting, training, mentoring, and evaluating both paid and volunteer staff.
Provide leadership to Club staff by developing administrative and operational standards by which goals will be met.
Provide professional leadership to the Board of Directors to ensure the development of an effective and motivated Board, including identification, recruitment, training, and involvement of Board members in meeting the goals of the organization.
Demonstrate that safety is a core value, ensure that the management system conforms with membership requirements and industry standards and is actively engaged in the safety improvement process.
Establish, implement, and monitor organizational standards and performance measures that define effective safety practices; ensure annual training and reinforcement of these standards; and proactively identify vulnerabilities, assess risk exposure, and implement strategies to mitigate and manage risk.
Ensure the organization maintains full compliance with all membership requirements, standards, and policies of Boys & Girls Clubs of America, as well as those of other affiliated and regulatory agencies.
Serve as point of escalation, feedback and approval for reportable Club incidents ensuring that all accident and incident reports are completed, up to date and submitted to the administrative office for archiving.
May be assigned special projects periodically by the Board of Directors.
Reports to the Board of Directors.
Required Knowledge, Skills, and Abilities
Demonstrated ability to organize, direct, plan and coordinate operations in a multi-unit organization.
Documented success in fundraising or revenue generation, including individual giving, corporate partnerships, grants, and other contributed or earned income sources.
Leadership skills, including negotiation, problem-solving, decision-making and delegation.
Strong communication skills, both oral and written; ability to speak effectively and persuasively to groups and individuals.
Demonstrated competency and ability in establishing and maintaining effective working relationships with a Board of Directors, staff, community groups and other related agencies.
Demonstrated ability to supervise professionals and other staff/volunteers who may be in distant subunits of the organization.
Demonstrated ability to develop, lead, and empower teams by fostering a culture of accountability, inclusion, and continuous improvement. This includes setting clear expectations, providing coaching and feedback, enabling professional growth, and equipping team members with the resources and authority necessary to achieve organizational objectives and sustained success.
A demonstrated high level of professionalism, evidenced by consistent ethical conduct, sound judgment, and effective interpersonal communication.
A proven history of consensus building and conflict resolution, with the ability to navigate differing perspectives, facilitate constructive dialogue, and achieve aligned outcomes among diverse stakeholders.
Advanced knowledge and expertise in asset management, including financial resources and property.
Demonstrated skills and competency in the following areas preferred: the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; the principles and practices of nonprofit organizations and their management; and resource development activities and sources of funding.
Education
Bachelor's degree from an accredited college or university required, with an advanced degree preferred, but experience will be considered in lieu of a degree