Senior Counsel - Healthcare IT and AI Technology Contracts
Akron Children's Hospital 4.8
Akron, OH jobs
Full-Time, 40 hours/week
Monday - Friday 8 am - 5 pm
Onsite
The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer.
Responsibilities:
Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools.
Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions.
Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers.
Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices.
Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs.
Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed.
Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape.
Identify and assess legal, operational, and compliance risks in IT contract.
Other duties as assigned.
Other information:
Technical Expertise
Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation.
Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators.
Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments.
Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation.
Education and Experience
Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date.
Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required.
Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT).
Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking.
Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams.
Full Time
FTE: 1.000000
Status: Onsite
$97k-148k yearly est. 18d ago
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MDS Nurse - RN (Hybrid)
Ohio Living 3.8
Willoughby, OH jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.
Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.
The MDS Nurse - RN provides necessary and accurate documentation for resident and patient assessments and care plans in accordance with company standards and federal, state, and local standards, guidelines, and regulations while serving as a team member or team leader of the interdisciplinary team.
Essential Activities and Tasks
Operations Management - 60%
* Oversees the RAI process and submission process by validating and monitoring reports (EHDS).
* Plans, develops, organizes, and communicates assessment and care plan information to staff members in order to optimize resident and patient care.
* Oversees and completes the computer data entry and electronic submission process for MDS transmission (EHDS).
* Oversees Medicare and managed care logs, directing decision-making regarding insurance coverage, cut dates, and MDS schedules.
* Oversees skilled resident and patient statuses to maximize reimbursement.
* Oversees Medicaid resident statuses to maximize case mix scores.
* Participates in care conferences.
* Remains available during surveys and audits of the facility and/or the facility's documentation.
* Assists with insurance appeals by reviewing documentation coded on MDS and verifying for consistency.
* Attends all-employee and departmental meetings and in-service training as scheduled or as directed.
Quality, Compliance, and Risk Management - 20%
* Ensures accurate and timely MDS, CAA, and Plan of Care documentation from the interdisciplinary team.
* Provides final review of MDS and Plan of Care documentation of all disciplines offering education and advice as necessary and provides authorization.
* Maintains and communicates schedule of MDS and Plan of Care due dates.
* Keeps up to date on changes in documentation regulations, RUG categories, and legislation affecting MDS reimbursement issues.
* Attends committee meetings as requested.
Administration and Reporting - 20%
* Maximizes reimbursement through team education, planning, accurate and timely MDS assessments.
* Assists with reviewing and addressing issues with quality measures, survey findings, quality assurance findings, and other findings and/or survey results as assigned.
All other duties as assigned
Qualifications
Education
* Nursing degree from an accredited college, university or vocational school required.
* Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required.
Experience
* Two years experience with MDS preferred.
* Two years experience as a nurse in a long-term care facility required.
* Experience as a nurse in a long-term care facility required.
* Experience in rehabilitative and restorative nursing practices required.
* Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care with special emphasis placed on documentation.
* Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
* Proficiency with electronic medical records (EMR) systems required.
Other Requirements
* Must be able to read, write, speak, and understand the English language.
Working Conditions and Special Requirements
* Sitting - Up to 8 hours/day
* Standing - Up to 8 hour/day
* Walking - Up to 6 hours/day
* Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds
* Subject to falls, burns from equipment, odors, and cuts - Workday
* Subject to residents/patients with various disease processes - Occasional
* May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
* Risk Category for Exposure to Bloodborne Diseases - I
$50k-66k yearly est. 8d ago
Foundation President
Carex Behavioral Health Services 4.0
Dayton, OH jobs
Benefits:
Competitive salary
Foundation President Department: Foundation Services Reports To: President and COO & Board of Directors Status: Full-Time Job Level: 7The President of the CAREX Foundation is a bold, visionary, community‑centered leader responsible for shaping the philanthropic force behind CAREX's mission:
We Aim to Go and Serve Where Others Do Not.
This role is designed for an innovator who thrives at the intersection of philanthropy, influence, and impact-someone who can transform generosity into sustainable change for the communities CAREX serves. The Foundation President mobilizes resources, cultivates high‑value partnerships, energizes the Board, and champions equity-centered initiatives across behavioral health, rural healthcare access, and community uplift. This role requires a relentless relationship builder, a modern fundraiser, and a fearless advocate for underserved communities. Key Responsibilities
Fundraising & Revenue Generation
· Architect and execute a bold, diversified fundraising strategy including major gifts, capital campaigns, grants, corporate partnerships, philanthropic collaborations, and community-giving initiatives.· Build and grow a pipeline of mission-aligned donors, changemakers, influencers, and impact investors.· Drive innovative giving experiences-digital campaigns, storytelling-driven appeals, grassroots activations, and experiential fundraising.· Establish metrics and financial goals; monitor performance while continuously elevating growth strategies.· Position the Foundation as the philanthropic partner of choice for individuals and institutions that care about health equity and behavioral health transformation. Board Leadership & Governance
· Lead, inspire, and evolve the Foundation Board into a high-performing governing body with clear roles, accountability, and strategic alignment.· Recruit dynamic, diverse Board members who bring influence, networks, and passion.· Provide ongoing Board education, development, and engagement to drive effective decision-making and community impact.· Facilitate transparent communication, ensuring the Board is informed, empowered, and effective. Strategic Relationship Management
· Serve as the public face and chief ambassador of the CAREX Foundation.· Build deep, meaningful, high-trust relationships with donors, elected officials, community leaders, healthcare partners, universities, nonprofits, and business leaders.· Develop shared-value partnerships that amplify CAREX's mission, expand reach, and open new opportunities for impact.· Champion CAREX's commitment to underserved communities, ensuring partnerships reflect dignity, equity, and sustainable progress. Community Engagement & Social Impact
· Lead the Foundation's presence in community initiatives, events, outreach, and advocacy.· Identify unmet needs across communities we serve and mobilize resources, partners, and volunteers to support them.· Elevate the voices and experiences of individuals often left out of traditional healthcare systems.· Support CAREX programs that deliver behavioral health services, telehealth access, and care for rural and underserved populations. Organizational & Program Support
· Partner with CAREX leadership to align philanthropic efforts with organizational priorities.· Provide targeted support to initiatives related to behavioral health innovation, rural health transformation, workforce development, autism support programs, community health equity, and more.· Steward resources responsibly, ensuring transparency, ethical management, and clear impact reporting.· Develop annual plans, budgets, performance measures, and impact dashboards for stakeholders. Brand, Storytelling, and Mission Amplification
· Lead storytelling efforts that humanize CAREX's work and inspire giving.· Oversee creative content, campaigns, and messaging that make the CAREX Foundation stand out as progressive, compassionate, and impact-driven.· Ensure the Foundation's brand reflects innovation, trust, and community empowerment.Qualifications· 10+ years of progressively responsible senior leadership experience in nonprofit management, philanthropy, healthcare, behavioral health, or community development with demonstrated impact.· Proven success leading complex fundraising efforts, including major gifts, grants, corporate partnerships, capital campaigns, and multi‑channel giving strategies.· Demonstrated ability to inspire and steward long‑term donor relationships, including high‑net‑worth individuals, foundations, and institutional partners.· Executive‑level experience working with Boards of Directors, including governance, strategic planning, Board recruitment, and accountability.· Experience serving as a public‑facing leader and chief ambassador, representing an organization with credibility, influence, and authenticity across diverse stakeholders.· Strong background advancing equity‑centered initiatives and working in partnership with underserved or historically marginalized communities.· Operational leadership experience, including financial stewardship, budget oversight, performance metrics, and transparent impact reporting.· Proven ability to lead teams and collaborate cross‑functionally, inspiring performance, alignment, and shared accountability.· Preferred: Experience connected to behavioral health access, rural healthcare, telehealth innovation, workforce development, or community‑based social services.· Deep commitment to CAREX's mission and values:
Integrity, Compassion, Excellence, Collaboration, Innovation, Diversity, Accountability, and Safety.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Our purpose is to inspire positive change by fostering unity among diverse communities and promoting sustainable solutions. We offer a wide range of services, including individual and group therapy, community reinforcement, self-control management and more. We take a holistic approach to treatment, addressing the needs of the whole person.
Carex offers a number of counseling services for children and young adults to fit their needs. Counseling services can assist with issues such as school challenges, parent-child conflict, marriage or relationship problems, anxiety and stress management, depression, grief, loss, abuse, victimization, substance use disorders involving drugs and/or alcohol and other behavioral health concerns. Most services are provided on an outreach basis - in client's homes, schools, or other community settings - to reduce barriers to treatment and provide services in the environment where they are needed.
$135k-238k yearly est. Auto-Apply 10d ago
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Maximus 4.3
Columbus, OH jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
$57k-67k yearly est. Easy Apply 2d ago
PACT Intensive Home Based Treatment (IHBT) Intern
Bellefaire JCB 3.2
Shaker Heights, OH jobs
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.
Program Summary: Bellefaire JCB's Parents and Children Together (PACT) Family Therapy Program provides intensive home based treatment (IHBT) and Integrated Co-occurring Treatment (ICT) to families who are experiencing stress due to factors such as social or emotional problems, issues related to housing or childcare, and more. Our program provides services to children and adolescents who are suffering with mental health symptoms and/ or substance use disorders. We also help parents to better understand and support their children's emotional and behavioral health needs.
Intern Position Summary: The Parents and Children Together (PACT) IHBT Intern is a paid position that places qualified graduate students under the administrative and clinical supervision of an experienced clinician who serves as both supervisor and field Instructor. The Parents and Children Together (PACT) IHBT Intern provides therapeutic services to children and their families. This unique role affords advanced graduate students the opportunity to work within a strong clinical team and receive invaluable opportunities for hands-on learning, advanced clinical training, and 24/7 supervisor support. The schedule is flexible and affords The Parents and Children Together (PACT) IHBT Intern the ability to work around classes, job, or other responsibilities.
Intern Experience Details: As the PACT IHBT Intern, you will provide the following services, including, but not limited to:
Assist in providing model-driven assessments, individual and family counseling/psychotherapy, and case management services to youth and their families.
Collaborate with community organizations, schools, health and social service professionals, the justice system, and other agencies involved with the client
Participate in weekly individual supervision, group supervision and quarterly department trainings
Other services necessary to the enrichment of the internship experience
Location: Services are provided in the community. Travel is to be expected.
Hours: Field hours are flexible. Evening work should be expected.
Qualifications: This internship is open to second year Master's level students. Therefore, a Bachelor's Degree is required and you must be currently enrolled in a Masters level Social Work, Counseling, or Marriage and Family Therapy program. A SWT, CT or MFTT is also required.
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$29k-36k yearly est. Auto-Apply 60d+ ago
Technical Account Manager
Cardinal Health 4.4
Columbus, OH jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 11d ago
Contract Technician I
Ensemble Health Partners 4.0
Ohio jobs
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $46,900.00 - $89,850.00/based on experience
The primary role of the Contract Technician I is to support client needs relative to Insurance contract management. The specialist will be responsible for Interpretation of Insurance contract verbiage, govt payer reimbursement, and support functions such as file balancing, account/report review and peer audits.
Ideal Candidates will have Hospital or Physician Insurance contract build experience, Managed Care experience, as well as contract management platform experience related to reimbursement and contracted rates.
Essential Functions:
Conduct file balancing and daily maintenance of contract management system Maintains a schedule of key update dates for expected reimbursement rules, such as Medicare OP quarterly updates, yearly Diagnostic Related Group (DRG) updates, and yearly increases for the Managed Care contracts utilizing such tools as a Smartsheet for tracking.
Complete contract build testing to ensure accuracy prior to moving to a production environment.
Complete contract audits on completed builds as required.
Provide support to other revenue cycle areas regarding questions on calculations and reimbursement generated by the contract builds.
Completes necessary training modules and work building sessions to become Coordinates and actively participates with other associates and leaders on the team to expand and grow their knowledge of managed care organizations, contracts and products.
Participates with the Contract Management knowledge share opportunities to expand their knowledge base and role.
Requirements:
High School Diploma or GED
2-4 years' experience in healthcare industry relative to payer reimbursement to include:
Hospital or Physician Insurance contract build experience
Managed Care experience
Interpretation of Insurance contract verbiage
Contract management platform experience related to reimbursement and contracted rates.
Revenue Cycle Management
Certifications:
Must obtain CRCR certification within 9 months of hire - employer paid
#LI-JW
#LI-JW1
#LI-Remote
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
Know your Rights
$46.9k-89.9k yearly Auto-Apply 15d ago
Behavioral Health Specialist (Youth Development Center)
Lighthouse Youth & Family Services 3.5
Cincinnati, OH jobs
Behavioral Health Specialist (Youth Development Center) Do YOU enjoy helping youth ages 11-18 years old? If so, we may have the role YOU are looking for! Be part of a team providing innovative life changing residential care to youth in need. The Behavioral Health Specialist utilizes their unique skills and understanding of trauma and mental health to provide direct care to teenage youth in a residential setting. They work as a member of an interdisciplinary team to provide comprehensive service delivery. The Behavioral Health Specialist plays a crucial role by providing and monitoring therapeutic interventions, engaging youth in treatment programing and in motivating a positive peer culture. They are consistent in demonstrating therapeutic communication, unconditional positive regard and empathy during all interactions with youth and their families. Competitive pay based on licensure and educational experience. Starting Hourly Rate - $16.92 and up Available Shifts Full Time 40 hours Friday through Monday 11:00 pm to 9:00 am Full Time 32 hours Monday through Thursday 3:00 pm to 11:00 pm Part time 20 hours Friday and Saturday 11:00 pm to 9:00 am PRN openings -- 1st and 3rd shift hours Essential Functions:
Supervise youth in a residential setting, provide crisis intervention as needed.
Provide direct monitoring of youth and facility throughout the work shift.
Document any significant events in the log and progress notes, complete incident reports when appropriate.
Plan and supervise recreation activities, assistant in meal preparation.
Qualifications:
High School diploma or equivalent
Minimum 2 years work experience in serving at risk youth or in a residential program preferred.
Clean driving record and insurance - may be required to provide transportation to youth for home visits, appointments, or activities
Ability to handle physical activities, including recreational activities
Bilingual and/or Sign Language proficiency a plus
Why Work with Lighthouse Youth & Family Services:
Rewarding career - make a difference in the lives of youth!
Top Workplace 2023 ***********************************************************************************************************
Work for a diverse, seasoned and well respected agency with engaged leadership team
Recovery Friendly Workplace
Ability to work remotely for some roles
Competitive pay based on licensure/education
Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave)
Medical, dental, vision, including company paid life and long term disability insurance.
401k Retirement Plan including company match (up to 6%)
Tuition Reimbursement and Department of Education's Loan Forgiveness Program.
Employee Assistance Program
Engaging Wellness Program
Referral Bonus Program
Licensure renewal reimbursement; paid training and professional development opportunities.
Ability to obtain internal supervision towards increased licensure.
Paid assistance with obtaining Trauma-Informed Care certification.
Casual dress
Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at lys.org/careers.
$16.9 hourly 60d+ ago
Certified Dental Assistant
Knox Public Health 4.3
Mount Vernon, OH jobs
Job Title: Dental Assistant
Company: Knox County Community Health Center
About Us: Knox County Community Health Center is a leading dental practice dedicated to providing high-quality oral health care services to our patients. We are committed to creating a comfortable and welcoming environment where our patients can receive the care they need to maintain healthy smiles. As part of our team, you'll have the opportunity to learn and grow in a supportive and dynamic work environment.
Job Type: Part-time or Full-time
Job Description: We are currently seeking enthusiastic individuals to join our team as Dental Assistants. Dental Assistant certification required, Dental X-Ray Machine Operator certification preferred. If you have a passion for helping others and are interested in pursuing a career in the dental field, this could be the perfect opportunity for you.
Responsibilities:
Assist the dentist during dental procedures, including preparing the treatment area, sterilizing instruments, and handing instruments to the dentist as needed.
Take and develop dental x-rays under the direction of the dentist
Prepare materials for restorations.
Provide chairside assistance to the dentist during examinations and treatment procedures.
Educate patients on oral hygiene practices and post-operative care instructions.
Maintain a clean and organized work environment, including sterilizing equipment and disinfecting treatment areas.
Perform administrative tasks, such as updating patient records.
Qualifications:
High school diploma or equivalent.
Certified Dental Assistant required
Dental X-Ray Machine Operator certification preferred
Excellent communication and interpersonal skills.
Strong attention to detail and ability to follow instructions.
Ability to work effectively in a fast-paced environment.
Willingness to learn and take direction from experienced dental professionals.
Commitment to providing exceptional patient care.
Benefits:
Competitive compensation package.
Comprehensive training provided.
Opportunities for career advancement within the dental field.
Paid holidays, vacation, sick time, personal leave, and retirement
Health, Dental & Vision insurance available
How to Apply: If you're ready to start a rewarding career in the dental field, please submit your resume and KPH application for employment. We look forward to hearing from you!
Apply at: *******************************************************************
Note: This job posting is intended to convey information essential to understanding the requirements and responsibilities of the position. Management reserves the right to modify job duties or descriptions at any time.
Knox Public Health and the Knox County Community Health Center is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
THIS IS NOT A REMOTE OR WORK FROM HOME POSITION
$36k-58k yearly est. 60d+ ago
Senior Counsel - Healthcare IT and AI Technology Contracts
Akron Children's Hospital 4.8
Hudson, OH jobs
Full-Time, 40 hours/week
Monday - Friday 8 am - 5 pm
Onsite
The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer.
Responsibilities:
Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools.
Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions.
Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers.
Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices.
Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs.
Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed.
Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape.
Identify and assess legal, operational, and compliance risks in IT contract.
Other duties as assigned.
Other information:
Technical Expertise
Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation.
Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators.
Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments.
Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation.
Education and Experience
Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date.
Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required.
Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT).
Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking.
Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams.
Full Time
FTE: 1.000000
Status: Onsite
$97k-148k yearly est. 18d ago
District Manager
Biote Corp 4.4
Dayton, OH jobs
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.
This position will help support our Dayton, OH territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.
You must be located in the Dayton area to be considered.
Position and Scope:
We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.
As a District Manager, your daily responsibilities will include:
* Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Ability to read and understand medical and scientific studies.
* Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
* Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
* Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
* Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
* Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
* Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
* Prospecting for new leads and identifying quality sales prospects from active leads.
* Attending marketing and sales events for prospects and current customers.
* Working with customers for sales referrals with new prospects.
* Updating all relevant sales activities in the Company's CRM system.
* Closing sales accurately and effectively each month to meet or exceed targets.
* Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
* Performing other related duties as required or requested.
As a District Manager, your background should include:
* Bachelor's degree
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
* Strong work ethic and time management skills
* Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
* Proficient in Microsoft Office suite and customer relationship management software.
* Ability to travel in order to do business, approximately 20% of the month.
* Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
* Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
* Home office capability is required with reliable high-speed internet access
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
**Remote Radiologist Opportunity** Join Cleveland Clinic's Division of General Radiology as we expand our team! We are seeking Board Certified or Board Eligible Radiologists to work remotely, supporting our mission of quality patient care. About the Role
+ Team Environment: Become part of a supportive, close-knit team of established radiologists, who are part of the larger Division of General Radiology with over 100 radiologists.
+ Quality-Focused Practice: We prioritize quality over quantityradiologists are evaluated on outcomes, not just productivity.
+ Diverse Case Mix: Enjoy a wide variety of cases. Some sub-specialized cases (neuroradiology, breast, nuclear medicine) are covered by dedicated teams at our main campus.
+ Flexible Scheduling: No overnight call required. Evening/swing shifts are optional.
+ Technology: All sites are connected via advanced PACS (AGFA EI), voice recognition (Powerscribe 360), and EMR (EPIC) systems.
Qualifications
+ Required:
+ American Board of Radiology Certification
+ Eligible to obtain an Ohio license
+ Ability to interpret general diagnostic radiology exams, primarily CT, ultrasound, and X-ray.
+ Preferred: Fellowship training in body, thoracic, or abdominal imaging. Body or MSK MRI skills are a plus but not required.
+ Experience: Practicing radiologists with relevant skills are encouraged to apply. Candidates who are just completing fellowship training are not eligible for remote positions at this time, but we welcome your interest in our onsite opportunities
About Our Facilities
+ You will be reading remotely for our community hospitals and ambulatory centers throughout Northeast, Ohio.
Comprehensive Benefits
+ Competitive salary and sign-on bonus
+ Flexible options for additional paid time off to fit your lifestyle
+ Protected CME time and professional growth support
+ Internal moonlighting opportunities (ability to earn $100K+)
+ Outstanding benefits: unmatched health coverage, fully paid parental leave, retirement matching, and pension plan
**Learn more about Cleveland Clinic**
About Cleveland ClinicLiving in ClevelandTake a Tour (********************************************
**About Us**
Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day.
Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body.
Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries.
**Information for Candidates**
Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process.
_The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings_ .
**Our Culture**
_Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment._
**Disclaimer**
_Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption._
**Pay Range**
Minimum salary: $500,000
Maximum salary: $620,000
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$100k-500k yearly 60d+ ago
Social Work Intern
Greater Cincinnati Behavioral Health Services 3.6
Cincinnati, OH jobs
Job Description
Are you a social work student ready to take action and make a difference in people's lives? GCBHS is the perfect place for you to gain hands-on experience while helping individuals with mental illness, addiction, and other challenges lead healthy and fulfilling lives. Greater Cincinnati Behavioral Health Services (GCBHS) has openings for Social Work internships. We are seeking open-minded individuals who are in a Social Work program and are ready to learn by doing. This is an unpaid internship. When you apply for this internship, enter $1 in the desired salary field.
Why GCBHS?
Greater Cincinnati Behavioral Health Services is an eligible site for the Great Minds Fellowship!
As the region's most comprehensive community behavioral health organization, GCB seeks to make life better and brighter for those challenged with severe mental illness and addiction. Specifically, GCB is a non-profit behavioral health agency with over 650 staff serving more than 30,000 individuals annually.
Our offices are located in Hamilton and Clermont County Ohio and Northern Kentucky
We offer opportunities for employment during and after your internship
We offer hybrid office/work-from-home options
We've been voted a Top Workplace since 2010
We provide supportive and flexible supervision
We offer training opportunities and flexible scheduling
Internship Requirements
Must be a current student in an accredited social work program
Candidate must be local - This is an in-person internship
What You'll Learn:
You'll learn a variety of therapy skills and interventions including diagnostic and assessment skills, individual, group, and family interventions, crisis management, and trauma-informed care.
You'll also learn essential skills to prepare you for your career such as using electronic health records, managing a caseload, working on a team, and exposure to evidence-based interventions.
We specialize in treating adults and youth with Substance Use Disorder and/or Mental Health disorders.
What We're Looking For:
Someone who is tech-savvy has strong communication skills and has an open mind to try new things and think outside the box. Additionally, the ability to ask for help when needed.
We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010!
Please visit our website ************* to learn more about GCBHS.
#LifeChanging
$23k-31k yearly est. 1d ago
Sr. Field Applications Specialist (REMOTE)
Cleveland Diagnostics 3.8
Cleveland, OH jobs
Sr. Field Applications Specialist (REMOTE) Position Title Sr. Field Applications Specialist Reports To Chief Operating Officer Job Overview The Senior Field Applications Specialist will play a critical role in leading the successful technical implementation of Cleveland Diagnostics' IsoPSA IVD assay at customer laboratories. This senior-level role will serve as the technical lead during pre- and post-sale engagement, develop and refine implementation protocols, and provide best-in-class training and support across our expanding customer base. As the first hire in this function, this individual will be instrumental in developing foundational processes, documentation, and training modules for future application specialists. This position requires substantial travel (up to 80%) and close collaboration with CDx customers, as well as third-party diagnostic manufacturers (e.g., Roche), to troubleshoot and resolve implementation challenges.
Essential Responsibilities and Duties
Design and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reporting
Lead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teams
Schedule and execute IsoPSA implementations, serving as the primary technical lead on-site
Develop training materials and programs for customer staff and internal team members
Provide post-implementation technical support, including issue resolution and system optimization
Partner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvement
Build internal documentation and resources to support the scaling of the applications team
Represent CDx at customer meetings, industry events, and product evaluations as needed
Document and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce)
As team grows, may be responsible for managing other Application Specialists
Other duties as assigned
Qualifications
Bachelor's degree in chemical, biological, or clinical laboratory science required
7+ years of clinical lab or field applications experience, ideally in molecular diagnostics or IVD
MT(ASCP), MLS(ASCP), or equivalent certification strongly preferred
Proven experience leading technical implementation projects in regulated laboratory settings
Exceptional customer-facing skills with a strong ability to manage sensitive conversations and complex troubleshooting in high-stakes environments
Demonstrated ability to build technical programs from the ground up and support cross-functional teams
Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements
Excellent aptitude for troubleshooting laboratory equipment
Ability to travel extensively (up to 80%) including overnight stays and out-of-state visits
Highly proficient in LIS/LIMS systems, EMRs, Salesforce, and standard productivity software
Work Environment / Physical Requirements
Position requires extensive employee travel; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit
Work will be varied between laboratory and office environments; ability to operate a computer and multitask across many software and telephonic communication channels several hours a day
Primary activities are performed in the laboratory. Some activities are performed at a desk and include use of standard office equipment (computer, phone, photocopier, filing cabinets, etc.)
Ability to frequently walk, stand, sit, kneel, climb stairs, and ability to lift up to 50# intermittently
Requires use of personal protective equipment (PPE) when working laboratories
Requires Hepatitis B vaccination or appropriate waiver (working with blood-based samples)
------------------ Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes:
100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage
100% Employer-paid Dental & Vision for entire family
No cost for employee coverage for Group Term Life, Short & Long Term Disability
4% retirement contribution Employer match
Incentive Performance Plan & Stock Option Program & Commission (Sales Account Execs)
Paid Family Leave Program
Generous PTO plan & holiday program
Flexible work schedule & lucrative employee referral program
Salary range may vary by work state/geographical region/territory
Easy to get to office location with newly built-out office space
Free coffee, snacks and other goodies all day long
Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.
$66k-96k yearly est. 60d+ ago
Care Coordinator - Youth
Unison Health 4.3
Celina, OH jobs
Why Join Unison Health?
Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.
Compensation & Benefits:
Salary: Starting at $55,000
Bonus Program: Earn up to $7,000 annually
Paid Time Off (PTO) Starting at 16 Days/Year
Medical with federal minimum deductibles
Dental and vision coverage
Retirement planning and employer contribution
Apply to Hear More!
Position Summary:
Want to help kids? Come work your passion with Unison Health! We are hiring full-time Care Coordinators to work with children and youth with behavioral or developmental health challenges and their families. In this role, you will collaborate closely with children, their families, and community partners to connect youth to the care and services they need to enhance their lives.
Our service area includes Lucas, Fulton, Henry, Williams, Putnam, Defiance, Paulding, Van Wert, and Mercer counties.
Key Responsibilities & Role Highlights
Work directly with children/youth and their families in community-based settings
Hybrid work model - combine remote work with in-community visits
Extensive training and professional development opportunities
Collaborative team environment focused on supporting families and staff growth
Opportunity to make a meaningful impact on children, youth, and their families
Education & Experience Requirements:
High School Diploma with 3 years' experience, OR
Associate or Bachelor's degree with 2 years' experience, OR
Master's degree with 1 year experience
Experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field providing community-based services to children and youth, their family, or caregivers
Expertise in one or more of the following areas: family systems, community systems/resources, case management, child and family counseling or therapy, child protection, or child development
Proficient in computer systems and software
Must possess a valid driver's license, reliable transportation, and be insurable under the agency's commercial policy; must carry personal auto insurance
LSW/LPC licensure preferred
Unison Health is an Equal Opportunity Employer (EOE).
$55k yearly 20d ago
Licensed Dietician - Work from home - Ohio based!
Altercare Integrated Health Services 3.9
North Canton, OH jobs
Registered Dietician RD - Work from Home as needed Must be an Ohio resident Altercare Integrated Health Services Identify and assess the nutrition needs of assigned residents and initiate interventions to achieve and maintain his or her nutritional status and enhance quality of life consistent with the patient - residents goals. Assure compliance with standards of practice and regulatory requirements. Minimum Registered Dietician - RD Requirements:
Licensed - Certified - Registered as per State requirement as a Dietician.
Knowledge, Skills, and Abilities of Registered Dietician - RD
Ability to perform nutrition assessments and care plans incorporating developmental needs of an elderly population group.
Make referral to or confer with Dietitians and - or physicians specialized in renal diet restrictions, eating disorders, TPN, and other appropriate specialized areas.
Basic understanding of Foodservice operations.
Ability to learn regulations including comprehensive assessments, care planning, and resident rights.
Demonstrates ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education, and skills.
Basic computer skills.
Ability to work with a team to support facility and organizational objectives.
Must be customer service oriented.
#INDNA2020
$43k-49k yearly est. 14d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Cleveland, OH jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$109k-201k yearly est. Easy Apply 4d ago
Patient Access Manager
Ensemble Health Partners 4.0
Sandusky, OH jobs
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position starts at: $63,100. Final compensation will be determined based on experience.
***This position is an on-site role, and candidates must be able to work on-site at Firelands - Regional Medical Center in Sandusky, OH.
The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.
Job Responsibilities:
Manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and providing excellent customer service. Additionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by Financial oversight departments.
Develops and manages departmental staffing needs. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization. Coordinates employee work schedules to provide adequate daily staffing coverage.
Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.
Assists in the development of dyad-reporting patient access staff. Provides training, education, goal-setting, and performance interventions as necessary to ensure adequate performance.
Performs other duties as assigned
Employment Qualifications:
Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Preferred Education:
Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration
Experience we Love:
Minimum 2 - 3 year's management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities, therefore requiring great skills in prioritization
Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
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Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
The Intensive Home-Based Therapy (IHBT) Intern position is a paid, hourly role at Bellefaire JCB. The role is reserved for graduate students who have reached the internship portion of their Master's programs and have secured a formal trainee license, allowing them to perform clinical duties under the supervision of an authorized, licensed field supervisor. The IHBT Intern provides intensive therapeutic services to families who are experiencing difficulties in response to any number of internal and external stressors. The (IHBT) Intern works a member of a treatment team directed by an IHBT Program Supervisor/ Field Instructor. Services take place in the home and community. Work hours are flexible and must be kept below 20 per week. Some evenings apply.
This position will be based out of our Medina regional office and will support Medina County specifically.
ESSENTIAL DUTIES:
Assist in the assignment of cases to provide assessments, counseling/psychotherapy, and community support program services for clients, their families, and with significant others as needed, including: community organizations, schools, other health and social service professionals, the justice system, and other agencies involved with the client.
Provide the following services, including, but not limited to:
Family and individual counseling
Substance abuse counseling
Family education
Family and individual skill trainings
Advocacy
Information and referral
Transportation
Alcohol and drug education
Group work
Crisis intervention
Other services necessary to the enrichment of the intern environment
Formulate goal-oriented treatment plans in accordance with the IHBT model, inclusive of step-oriented processes for preventing crises and the stabilizing the family unit.
Submit and utilize a goal attainment scale or other approved system to allow for supervision and evaluation of the success of the treatment plan.
Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Responsible for timely termination/evaluation letters.
Provide advocacy and liaison work with schools, the justice system, social services, health services, and like agencies as needed.
Provide culturally competent clinical services, including but not necessarily limited to: biopsychosocial assessments, treatment plans and reviews, individual counseling, group counseling, family therapy, aftercare planning, and termination reports.
Adhere to Agency/ACS/ NASW codes of conduct and ethics. Adhere to Learning Contract as designed by Student and Field Instructor.
Attend all scheduled staff meetings, supervision, and on-going training.
All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Other duties as assigned by management.
QUALIFICATIONS:
Education: Minimum current Master's student in Social Work, Counseling, or Marriage and Family Therapy required.
Licensure: Valid Ohio Trainee license (Social Work Trainee, Counselor Trainee, Marriage and Family Therapy Trainee), or higher, required.
Skills: Strong clinical skills including training and/or classroom experience in systemic family therapy, crisis intervention, family education, behavioral interventions, and substance abuse therapy.
Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes and abilities.
Ability to perform responsibilities with a high degree of initiative and independent judgment.
Demonstrated oral and written communication skills and effective interpersonal skills.
Proficiency in using Agency computer systems and software as required to perform essential job functions.
Practical and creative problem solving skills.
Experience: At least one semester of clinical fieldwork and/ or substantive professional clinical experience required.
Other: Must have and maintain a valid drivers license and driving record that meets the underwriting criteria of the Agency's insurance company.
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$28k-36k yearly est. Auto-Apply 60d+ ago
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Maximus 4.3
Cleveland, OH jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00