Brewster Ambulance Service jobs in Boston, MA

Job Title: Chair Car Driver/Wheelchair Van Driver Boston Area Department: Chair Car Operations FLSA Status: Non-Exempt Shifts Hiring: Full-time, Part-time Chair Car Driver/Wheelchair Van Driver Job Description A chair car driver/wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled. Chair Car Driver/Wheelchair Van Driver Job Responsibilities Safely transport patients to and from medical appointments, procedures, and healthcare facilities. Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey. Properly secure wheelchairs for transportation Maintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards. Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations. Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families. Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times. Demonstrate flexibility and adaptability in responding to changing schedules and patient needs. Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports. Participate in ongoing training and professional development opportunities to enhance your skills and knowledge. Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions. Wheelchair Van Driver Position Requirements Valid driver's license and an acceptable driving record through a DMV background check CPR Certified (we will provide training and certification if needed) Commitment to providing exemplary customer service Previous experience in patient transportation, delivery driver, bus driver, customer service, or a related field preferred Pass a background check including CORI Pass a drug screen and lift test Wheelchair Van Driver Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to maneuver a patient-loaded wheelchair up and down three stairs without difficulty Ability to sit for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Wheelchair Van Driver Job Benefits Starting wages $17/hour, commensurate with experience. Up to $22.50 per four with one of our premier accounts. Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Company paid EMT Certification training available Start a career as a driver without the upfront cost of purchasing a vehicle Full time and part time weekday shift opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Ambulance Billing Specialist -Full Time We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment. Responsibilities: Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines. Ensure timely and accurate submission of claims to insurance providers and other payers. Review and correct any billing errors to minimize claim denials. Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors Contact healthcare providers to obtain necessary documentation or clarification regarding claims Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage Stay current with healthcare regulations and guidelines related to medical claims Provide excellent customer service to patients, healthcare providers, and insurance companies Perform additional assignments and special projects based on business need at the direction of the Manager Qualifications: High school diploma Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding Understanding of insurance coverages, fee schedules, and regulations Proficiency in Microsoft Office and experience using healthcare billing software Strong attention to detail and ability to multitask in a fast-paced environment Excellent written and verbal communication skills Ability to work independently and as part of a team Customer service mindset and ability to handle sensitive or confidential information Adaptability and a willingness to take on additional tasks and responsibilities as needed. Knowledge of international payment and invoicing processes is a plus. About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

ARMSTRONG AMBULANCE SERVICE POSITION OPENING: FIELD OPERATIONS SUPERVISOR- SUNDAY POSITIONLocation: Greater Boston Area Schedule: Full-Time ( Tues, Thurs, Sat) Reports To: Assistant Director of Operations/Director of Operations Armstrong Ambulance is seeking a dedicated and motivated Field Operations Manager (FOM) to fill our Sunday coverage role and at all times while employed at Armstrong ambulance. This key leadership position provides frontline EMS supervision, ensuring clinical excellence, operational readiness, and personnel accountability. The FOM serves as both an operational leader and field support resource, enforcing agency standards, coaching field providers and providing on-scene guidance during critical incidents. KEY RESPONSIBILITIES Supervise field crews during assigned shift with focus on performance, professionalism, company policies and protocol compliance. Respond to incidents to manage scene operations, investigate safety events, and support patient care delivery. Monitor and ensure operational readiness of bases, vehicles, and equipment. Review documentation, guide CQI efforts, and assist with staff education. Serve as a liaison between field personnel and administrative teams. Support onboarding, mentoring, and employee development initiatives. Annual OEMS inspection. QUALIFICATIONS Required: Minimum 2 years of experience as a Paramedic. Massachusetts Paramedic Certification, valid driver's license, ACLS, PALS. HazMat & NIMS training (or ability to obtain within 7 days) Learn / understand dispatch o Zoll devices, Ventilators, Lucas devices. Preferred: Supervisory experience in EMS. Familiarity with Zoll equipment, Right-Cad, Microsoft Office, GPS trackin PHYSICAL & MENTAL REQUIREMENTS Must be able to lift and maneuver 125 lbs with assistance. Operate effectively in high-stress environments. Comply with random drug testing and physical agility requirements. WHY ARMSTRONG? Join a progressive EMS organization where your leadership makes an immediate impact. Armstrong offers professional growth, a supportive team environment, and the opportunity to shape high-quality EMS delivery. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Paramedic- Winthrop area Department: Field Operations FLSA Status: Non-Exempt Shifts Hiring: Per Diem, Part-time and Full-time Paramedic Job Benefits Starting wages $25/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Per Diem, Full time and Part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Central, and Western Massachusetts Paramedic Job Description The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs). Cataldo offers unique EMS career experiences for those in a paramedic career. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for paramedics looking to gain experience as a paid 911 paramedic as well as inter-facility, non-emergency medical care and transportation. At Cataldo, paramedic opportunities also include our special operations teams with the ability to pick up paramedic hours during a Bruins or Celtics game. Medic Job Responsibilities Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. Part Time Employees work a minimum of 16 hours a week Paramedic Position Requirements Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Paramedic Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Chair Car/ Wheelchair Van Driver Boston Area Department: Chair Car Operations FLSA Status: Non-Exempt Shifts Hiring: Full-time, Part-time Chair Car/Wheelchair Van Driver Job Description A chair car/wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled. Chair Car/Wheelchair Van Driver Job Responsibilities Safely transport patients to and from medical appointments, procedures, and healthcare facilities. Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey. Properly secure wheelchairs for transportation Maintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards. Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations. Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families. Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times. Demonstrate flexibility and adaptability in responding to changing schedules and patient needs. Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports. Participate in ongoing training and professional development opportunities to enhance your skills and knowledge. Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions. Chair Car/Wheelchair Van Driver Position Requirements Valid driver's license and an acceptable driving record through a DMV background check CPR Certified (we will provide training and certification if needed) Commitment to providing exemplary customer service Previous experience in patient transportation, delivery driver, bus driver, customer service, or a related field preferred Pass a background check including CORI Pass a drug screen and lift test Chair Car/Wheelchair Van Driver Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to maneuver a patient-loaded wheelchair up and down three stairs without difficulty Ability to sit for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Chair Car/Wheelchair Van Driver Job Benefits Starting wages $17/hour, commensurate with experience. Up to $22.50 per four with one of our premier accounts. Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Company paid EMT Certification training available Start a career as a driver without the upfront cost of purchasing a vehicle Full time and part time weekday shift opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Mechanic Job Responsibilities This hands-on position is responsible for all preventative maintenance & mechanical repairs needed for all vehicles. This position based out of Chelsea/Lynn, MA. Duties of this position include, but are not limited to: Troubleshooting, diagnosing, performing mechanical repairs on company vehicles. Performing preventative maintenance in a timely manner to reduce breakdowns and costs Updating any and all managers of concerns and potential problems with employees or equipment Mechanic Job Requirements High School Diploma or GED Auto repair/maintenance experience, with both gas and diesel vehicles is a plus Mechanical and technical aptitude Must have a valid driver's license Must be a self-starter Experience with Ford transits, e350 and e450 trucks with 4.6, 6.0 and motors is a plus experience with emergency vehicles is a plus Reports to director of fleet operations or designee Subject to call back if needed Must be able to lift 50 pounds Weekend pay differential Flexible Shifts, including a 4 day work week if desired Must be able and willing to take and pass a drug test Pay scale based on experience and certifications uniforms provided Willing to participate in company required training Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; use fingers, hands and arms to reach, handle or operate basic office equipment, objects, tools or controls. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mechanic Job Benefits Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Company paid EMT Certification training available About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Ready to launch or continue your career in Emergency Medical Dispatch / Communications? Armstrong Ambulance Service looking for an Emergency Medical Dispatcher to join our Communications team! For over seven decades, Armstrong Ambulance has set the standard for emergency transportation in Massachusetts. We are a family-run business committed to superior medical care and dependable service. POSITION SUMMARY: Work involves evaluating incoming calls to determine the appropriate level of emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures.Assist in all operational aspects of the Communications Center, including but not limited to; preceptor programs, data entry, ongoing training / staff meetings, vehicle utilization, customer service issues, as well as interaction with field / management staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance, achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, telephone, cellular telephone, facsimile or other methods. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Manually activate interior and exterior doors from the dispatch office. Test and inspect equipment as required. QUALIFICATIONS: Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment. Ability to: Remain calm and effective under heavy workloads and in emergency situations. Exercise good judgment in emergency situations. Determine priorities of emergencies. Obtain and act on information quickly and accurately in emergency situations. Work evenings, nights, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch system. Comprehend and make inferences from written materials such as operations manuals. Learn job-related material through oral instruction and observation, and reading to effectively perform job duties. This learning takes place in an on-the-job training setting.. Learn street locations, station locations, and geography of the areas served. Learn to operate communications equipment (multi-button telephones, base radios, and computer terminals). COMPENSATION AND BENEFITS: $18-31 per hour, depending on EMS and dispatch experience Generous insurance plan includes medical, dental, vision, life, disability insurance 401(k) with company match Paid time off Holiday pay Armstrong Ambulance Service is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Cataldo Ambulance Services, Inc. is seeking a highly motivated and detail-oriented Ambulance In-Take Coordinator to join our team. This critical role will be responsible for managing various aspects of the in-take process, ensuring the smooth and efficient financial clearance of ambulance trips. The Ambulance In-Take Coordinator will work closely with Dispatch, patients, and insurance providers to facilitate proper documentation, insurance authorizations, and payments, ultimately ensuring the seamless provision of our life-saving services. Key Responsibilities: Will Call Management: Handle incoming calls from patients and medical facilities to schedule non-emergency ambulance services, ensuring accurate and efficient scheduling of trips. Insurance Documentation: Verify and collect necessary insurance information from patients and facilities, including but not limited to insurance cards, policy numbers, and patient demographics. Insurance Prior Authorizations: Communicate with insurance providers to secure prior authorizations for ambulance services, following up as needed to ensure timely approval. Payment Collection: Collect co-pays, deductibles, and any other patient financial responsibilities, and ensure accurate documentation and processing of payments. Billing Information: Enter complete and accurate patient and trip information into the company's billing system, and maintain detailed records of all transactions and communications. Compliance: Ensure all activities and documentation adhere to company policies, healthcare regulations, and insurance requirements. Team Collaboration: Collaborate closely with Dispatch to ensure trips are financially cleared in a timely and organized manner, allowing for the efficient dispatch of ambulance units. Customer Service: Provide exceptional customer service by addressing facility/patient inquiries, resolving issues, and maintaining a professional and empathetic demeanor during all interactions. Qualifications: High school diploma or equivalent; additional education in healthcare administration or related field is a plus. Proven experience in a medical billing, insurance coordination, or healthcare administration role. Strong understanding of insurance verification and authorization processes. Excellent communication and interpersonal skills. Attention to detail and strong organizational abilities. Proficiency in computer applications and data entry. Knowledge of medical terminology is a plus. Ability to work effectively in a fast-paced and high-stress environment. Commitment to maintaining patient confidentiality and adhering to ethical and professional standards. Benefits: Competitive salary Health, dental, and vision insurance 401(k) plan Paid time off Opportunities for career advancement and professional development A supportive and collaborative work environment Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts. Cataldo Ambulance Services, Inc. is an equal opportunity employer committed to promoting diversity in the workplace. We encourage all qualified candidates to apply and welcome applications from underrepresented communities. If you are a detail-oriented professional with a passion for providing exceptional patient care and have experience in medical billing or insurance coordination, we invite you to join our team as an Ambulance In-Take Coordinator. Apply today to contribute to our mission of saving lives and ensuring the highest standard of care for our patients.

Job DescriptionARMSTRONG AMBULANCE SERVICE POSITION OPENING: FIELD OPERATIONS SUPERVISOR- SUNDAY POSITION Schedule: Full-Time ( Tues, Thurs, Sat) Reports To: Assistant Director of Operations/Director of Operations POSITION SUMMARY Armstrong Ambulance is seeking a dedicated and motivated Field Operations Manager (FOM) to fill our Sunday coverage role and at all times while employed at Armstrong ambulance. This key leadership position provides frontline EMS supervision, ensuring clinical excellence, operational readiness, and personnel accountability. The FOM serves as both an operational leader and field support resource, enforcing agency standards, coaching field providers and providing on-scene guidance during critical incidents. KEY RESPONSIBILITIES Supervise field crews during assigned shift with focus on performance, professionalism, company policies and protocol compliance. Respond to incidents to manage scene operations, investigate safety events, and support patient care delivery. Monitor and ensure operational readiness of bases, vehicles, and equipment. Review documentation, guide CQI efforts, and assist with staff education. Serve as a liaison between field personnel and administrative teams. Support onboarding, mentoring, and employee development initiatives. Annual OEMS inspection. QUALIFICATIONS Required: Minimum 2 years of experience as a Paramedic. Massachusetts Paramedic Certification, valid driver's license, ACLS, PALS. HazMat & NIMS training (or ability to obtain within 7 days) Learn / understand dispatch o Zoll devices, Ventilators, Lucas devices. Preferred: Supervisory experience in EMS. Familiarity with Zoll equipment, Right-Cad, Microsoft Office, GPS trackin PHYSICAL & MENTAL REQUIREMENTS Must be able to lift and maneuver 125 lbs with assistance. Operate effectively in high-stress environments. Comply with random drug testing and physical agility requirements. WHY ARMSTRONG? Join a progressive EMS organization where your leadership makes an immediate impact. Armstrong offers professional growth, a supportive team environment, and the opportunity to shape high-quality EMS delivery. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Chair Car Driver/Wheelchair Van Driver Boston Area Department: Chair Car Operations FLSA Status: Non-Exempt Shifts Hiring: Full-time, Part-time Chair Car Driver/Wheelchair Van Driver Job Description A chair car driver/wheelchair van driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled. Chair Car Driver/Wheelchair Van Driver Job Responsibilities Safely transport patients to and from medical appointments, procedures, and healthcare facilities. Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey. Properly secure wheelchairs for transportation Maintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards. Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations. Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families. Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times. Demonstrate flexibility and adaptability in responding to changing schedules and patient needs. Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports. Participate in ongoing training and professional development opportunities to enhance your skills and knowledge. Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions. Wheelchair Van Driver Position Requirements Valid driver's license and an acceptable driving record through a DMV background check CPR Certified (we will provide training and certification if needed) Commitment to providing exemplary customer service Previous experience in patient transportation, delivery driver, bus driver, customer service, or a related field preferred Pass a background check including CORI Pass a drug screen and lift test Wheelchair Van Driver Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to maneuver a patient-loaded wheelchair up and down three stairs without difficulty Ability to sit for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Wheelchair Van Driver Job Benefits Starting wages $17/hour, commensurate with experience. Up to $22.50 per four with one of our premier accounts. Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Company paid EMT Certification training available Start a career as a driver without the upfront cost of purchasing a vehicle Full time and part time weekday shift opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Job Title: Paramedic Boston Area Department: Field Operations FLSA Status: Non-Exempt Shifts Hiring: Per Diem, Part-time and Full-time Paramedic Job Benefits Starting wages $25/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Full time and Part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester Paramedic Job Description The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs). Cataldo offers unique EMS career experiences for those in a paramedic career. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for paramedics looking to gain experience as a paid 911 paramedic as well as inter-facility, non-emergency medical care and transportation. At Cataldo, paramedic opportunities also include our special operations teams with the ability to pick up paramedic hours during a Bruins or Celtics game. Medic Job Responsibilities Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. Part Time Employees work a minimum of 16 hours a week Paramedic Position Requirements Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Paramedic Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Fleet Maintenance Technician Reports To: Fleet Manager Functional Area: Operations Schedule: Full-Time; Monday-Friday Performs vehicle maintenance and servicing in accordance with the standards and protocols established by Armstrong Ambulance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the servicing and preventative maintenance of all company vehicles as directed. Document vehicles serviced and parts used for each shift. Notify the Fleet Manager of vehicles experiencing extensive wear or having unique problems. Company Policies Performs all duties in a safe, courteous, confidential and professional manner. Maintains a positive and professional image by being well groomed and properly attired at all times. Maintains response readiness consistent with company's response criteria. Mentors, trains, and encourages fellow staff as needed, to help them attain their full potential. Completes all reports legibly, accurately, and on a timely basis. Maintains confidentiality of all customer and Armstrong information. PATIENT PRIVACY: Expected to protect the privacy of all patient information in accordance with Company policies, procedures, and practices, as required by Law, and in accordance with general principles of professionalism as a health care provider. May access protected health information and other patient information only to the extent that it is necessary to complete job duties. May only share such information with those who have a need to know specific patient information to complete their job responsibilities related to treatment, payment, or other company operations. Encouraged and expected to report, without the threat of retaliation, any concerns regarding the company's policies and procedures on patient privacy and any observed practices in violation of that policy to the designated management personnel. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma; 2 to 4 years related experience and/or training; or an equivalent combination of education and experience preferred. Language Skills: Ability to read, analyze, and interpret vehicle maintenance manuals, operating instructions, and procedure manuals. Ability to respond to common inquiries or complaints from employees and management. Ability to effectively interact and communicate with co-workers, management, and vendors. Mathematical Skills: Ability to work with mathematical concepts such as probability. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must: Regularly lift carry, push and/or pull up to 100 pounds (i.e., equipment) and frequently lift, carry, maneuver and balance 100 lbs. on both even and uneven surfaces including ascending and descending stairs, and in confined work places. Utilize both gross and fine motor skills of the upper extremities including regular use of hands to finger, handle or feel, and reaching with hands and arms. Specific vision abilities include close, color, depth perception and ability to adjust focus. Armstrong Ambulance reserves the right to test employees with its Drug-Free Workplace policy. Random drug tests may be conducted for positions that are safety sensitive. WORK ENVIRONMENT: The work environment is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is frequently hectic with quick turnaround times and deadlines. Regular scheduling may involve scheduled and unscheduled overtime. The employee regularly works near moving mechanical parts and is occasionally exposed to fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate. Armstrong Ambulance Service is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Chair Car Driver Western, MA-Holyoke Department: Chair Car Operations FLSA Status: Non-Exempt Shifts Hiring: Full-time Chair Car Driver Job Description A Chair Car Driver/Wheelchair Van Driver, also known as a chair car driver, provides safe and efficient non-emergency transportation for disabled, handicapped, or elderly persons to and from their destinations including medical appointments, procedures, and healthcare facilities. Wheelchair van and bus drivers will aid patients as they enter and exit the vehicle, secure wheelchairs, and ensure safety at all times. This is a great opportunity for anyone interested in gaining experience in the healthcare field, civic-minded residents eager to make a difference in their community, or those with a passion for assisting the elderly and disabled. Chair Car Driver Job Responsibilities Safely transport patients to and from medical appointments, procedures, and healthcare facilities. Assist patients with entering and exiting the vehicle, ensuring their comfort and safety throughout the journey. Properly secure wheelchairs for transportation Maintain a clean and well-equipped vehicle, adhering to all safety and cleanliness standards. Communicate effectively with dispatchers, healthcare professionals, and patients to coordinate pick-up and drop-off times and locations. Provide exceptional customer service, demonstrating empathy, professionalism, and respect for patients and their families. Adhere to all traffic laws and regulations, prioritizing the safety of patients and other road users at all times. Demonstrate flexibility and adaptability in responding to changing schedules and patient needs. Complete required paperwork accurately and promptly, including trip logs, mileage records, and incident reports. Participate in ongoing training and professional development opportunities to enhance your skills and knowledge. Uphold the values and mission of Cataldo Ambulance Service , promoting a culture of excellence and compassion in all interactions. Chair Car Driver Position Requirements Valid driver's license and an acceptable driving record through a DMV background check CPR Certified (we will provide training and certification if needed) Commitment to providing exemplary customer service Previous experience in patient transportation, delivery driver, bus driver, customer service, or a related field preferred Pass a background check including CORI Pass a drug screen and lift test Chair Car Driver Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to maneuver a patient-loaded wheelchair up and down three stairs without difficulty Ability to sit for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Chair Car Driver Job Benefits Starting wages $17/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Company paid EMT Certification training available Start a career as a driver without the upfront cost of purchasing a vehicle Full time and part time weekday shift opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Job Title: Paramedic North Shore Area Department: Field Operations FLSA Status: Non-Exempt Shifts Hiring: Per Diem, Part-time, and Full-time Paramedic Job Benefits Starting wages $25/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Full time and Part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester Paramedic Job Description The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs). Cataldo offers unique EMS career experiences for those in a paramedic career. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for paramedics looking to gain experience as a paid 911 paramedic as well as inter-facility, non-emergency medical care and transportation. At Cataldo, paramedic opportunities also include our special operations teams with the ability to pick up paramedic hours during a Bruins or Celtics game. Medic Job Responsibilities Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. Paramedic Position Requirements Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Paramedic Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Fleet Maintenance Technician Reports To: Fleet Manager Functional Area: Operations Schedule: Full-Time; Monday-Friday Performs vehicle maintenance and servicing in accordance with the standards and protocols established by Armstrong Ambulance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the servicing and preventative maintenance of all company vehicles as directed. Document vehicles serviced and parts used for each shift. Notify the Fleet Manager of vehicles experiencing extensive wear or having unique problems. Company Policies Performs all duties in a safe, courteous, confidential and professional manner. Maintains a positive and professional image by being well groomed and properly attired at all times. Maintains response readiness consistent with company's response criteria. Mentors, trains, and encourages fellow staff as needed, to help them attain their full potential. Completes all reports legibly, accurately, and on a timely basis. Maintains confidentiality of all customer and Armstrong information. PATIENT PRIVACY: Expected to protect the privacy of all patient information in accordance with Company policies, procedures, and practices, as required by Law, and in accordance with general principles of professionalism as a health care provider. May access protected health information and other patient information only to the extent that it is necessary to complete job duties. May only share such information with those who have a need to know specific patient information to complete their job responsibilities related to treatment, payment, or other company operations. Encouraged and expected to report, without the threat of retaliation, any concerns regarding the company's policies and procedures on patient privacy and any observed practices in violation of that policy to the designated management personnel. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma; 2 to 4 years related experience and/or training; or an equivalent combination of education and experience preferred. Language Skills: Ability to read, analyze, and interpret vehicle maintenance manuals, operating instructions, and procedure manuals. Ability to respond to common inquiries or complaints from employees and management. Ability to effectively interact and communicate with co-workers, management, and vendors. Mathematical Skills: Ability to work with mathematical concepts such as probability. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must: Regularly lift carry, push and/or pull up to 100 pounds (i.e., equipment) and frequently lift, carry, maneuver and balance 100 lbs. on both even and uneven surfaces including ascending and descending stairs, and in confined work places. Utilize both gross and fine motor skills of the upper extremities including regular use of hands to finger, handle or feel, and reaching with hands and arms. Specific vision abilities include close, color, depth perception and ability to adjust focus. Armstrong Ambulance reserves the right to test employees with its Drug-Free Workplace policy. Random drug tests may be conducted for positions that are safety sensitive. WORK ENVIRONMENT: The work environment is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is frequently hectic with quick turnaround times and deadlines. Regular scheduling may involve scheduled and unscheduled overtime. The employee regularly works near moving mechanical parts and is occasionally exposed to fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate. Armstrong Ambulance Service is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Title: Paramedic Newburyport Area Department: Field Operations FLSA Status: Non-Exempt Shifts Hiring: Per Diem, Part-time and Full-time Paramedic Job Benefits Starting wages $25/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Full time and Part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Western Massachusetts, and Worcester Paramedic Job Description The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs). Cataldo offers unique EMS career experiences for those in a paramedic career. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for paramedics looking to gain experience as a paid 911 paramedic as well as inter-facility, non-emergency medical care and transportation. At Cataldo, paramedic opportunities also include our special operations teams with the ability to pick up paramedic hours during a Bruins or Celtics game. Medic Job Responsibilities Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. Per Diem Employees work a minimum of 40 hours per month Paramedic Position Requirements Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Paramedic Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Job Title: Paramedic Central Mass Area Department: Field Operations FLSA Status: Non-Exempt Shifts Hiring: Per Diem, Part-time and Full-time Paramedic Job Benefits Starting wages $25/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. Full time and Part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Central and Western Massachusetts, Paramedic Job Description The role of a paramedic is to provide safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. In addition to providing treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies, medics also perform complex prehospital care including inserting IV lines, administering medications, and monitoring electrocardiograms (EKGs). Cataldo offers unique EMS career experiences for those in a paramedic career. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for paramedics looking to gain experience as a paid 911 paramedic as well as inter-facility, non-emergency medical care and transportation. At Cataldo, paramedic opportunities also include our special operations teams with the ability to pick up paramedic hours during a Bruins or Celtics game. Medic Job Responsibilities Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. Part Time Employees work a minimum of 16 hours a week Paramedic Position Requirements Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Paramedic Position Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without impact to the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Emergency Medical Technician Job Description (Newburyport area) Part Time Provides safe and efficient response, treatment, and transportation of all persons requesting or requiring emergent or non-emergent medical services. Using basic equipment found on an ambulance, EMT's may provide treatment onsite or during an ambulance transportation in trauma, cardiac, or respiratory emergencies. Cataldo offers unique EMS career experiences for those in the EMT position. Our onboarding program includes a robust paid training program with new EMT's in mind. As a private ambulance service with a growing number of 911 contracts, Cataldo is a top destination for EMT's looking to gain experience as a paid 911 EMT as well as inter-facility, non-emergency medical care and transportation. EMT Duties Deliver quality patient care in accordance with clinical policies, statewide protocol, and standards of care Attend to patients in a courteous and professional manner Operate the ambulance in accordance with safety rules and regulations; company policies; federal, state, and local laws, regulations, and statutes. Complete an ambulance and medical equipment checklist at the beginning of each assigned shift. Inspect and clean the assigned ambulance and all medical equipment to ensure compliance with minimum stock requirements and proper function. Complete and submit all documentation/paperwork requirements daily. Communicate effectively with EMS agencies, physicians, and other healthcare providers Be knowledgeable of and comply with all company policies, procedures, and guidelines Must maintain a reliable attendance record Perform daily housekeeping duties at assigned bases of operation Complete other duties as assigned. EMT Job Qualifications Valid driver's license and an acceptable driving record through a DMV background check State certified CPR certified Pass a background check including CORI Pass a drug screen and lift test Commitment to providing exemplary customer service Previous driving experience in a commercial setting a plus Emergency Medical Technician Physical Requirements Ability to lift and maneuver 125 pounds with assistance and without difficulty Ability to walk up and down stairs without difficulty Ability to lift and carry 125 pounds up and down two flights of stairs with assistance and without difficulty Ability to sit, stand, and kneel for long periods of time Ability to walk without difficulty and without affective the immediate performance of job-related duties Ability to bend, stoop, and crawl as duties require Ability to occasionally work in low light and confined spaces EMT Basic Job Benefits Starting wages $23/hour, commensurate with experience Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees. No-cost training options available for Paramedic School Full time and part time opportunities available Positions available in: Greater Boston, Merrimack Valley, North Shore, Metro West, Western Massachusetts About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.