Local/Remote-Onsite - IT Helpdesk Support - Full-time
Prattville, AL jobs
IT Helpdesk Support provides both remote & onsite PC and Network support for the organization, which includes multiple locations, following standard procedures and written instructions to accomplish assigned tasks. He or she helps users by answering questions and solving problems in a prompt and supportive fashion.
The ideal candidate has at least two years of experience in an IT support/help desk role. Network certification a plus. He or she must have a pleasant and courteous personality, excellent communication and interpersonal skills, and strong problem-solving skills.
Responsibilities include, but are not limited to, the following:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or remotely
Setup new computers and devices such as printers, scanners, etc.
Preform basic tasks such as setting up user accounts, email accounts, joining computers to an Active Directory domain
Track customer issues and resolutions
Qualifications:
Previous experience in IT, customer service, and/or other related fields
Basic understanding of DNS, DHCP, Basic Routing, Active Directory, VPNs and Firewalls
Ability to troubleshoot and think on your feet
Ability to multi-task
Strong troubleshooting and critical thinking skills
A+, NET+ (or equivalent experience) are required
MCP/MCSE is a huge plus, but not required
Excellent customer services skills are a must!
Schedule: Monday-Friday*; 8am-5pm (some flexibility; actual hours may vary to ensure coverage and completed tasks)
*Weekend work is rare, but may be required in the event of an emergency or an unexpected/planned outage.
Local/Remote-Onsite - IT Helpdesk Support - Full-time
Hoover, AL jobs
IT Helpdesk Support provides both remote & onsite PC and Network support for the organization, which includes multiple locations, following standard procedures and written instructions to accomplish assigned tasks. He or she helps users by answering questions and solving problems in a prompt and supportive fashion.
The ideal candidate has at least two years of experience in an IT support/help desk role. Network certification a plus. He or she must have a pleasant and courteous personality, excellent communication and interpersonal skills, and strong problem-solving skills.
Responsibilities include, but are not limited to, the following:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or remotely
Setup new computers and devices such as printers, scanners, etc.
Preform basic tasks such as setting up user accounts, email accounts, joining computers to an Active Directory domain
Track customer issues and resolutions
Qualifications:
Previous experience in IT, customer service, and/or other related fields
Basic understanding of DNS, DHCP, Basic Routing, Active Directory, VPNs and Firewalls
Ability to troubleshoot and think on your feet
Ability to multi-task
Strong troubleshooting and critical thinking skills
A+, NET+ (or equivalent experience) are required
MCP/MCSE is a huge plus, but not required
Excellent customer services skills are a must!
Schedule: Monday-Friday*; 8am-5pm (some flexibility; actual hours may vary to ensure coverage and completed tasks)
*Weekend work is rare, but may be required in the event of an emergency or an unexpected/planned outage.
GEF Technical Specialist (Europe and Central Asia)
Remote
CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT: 2502937 GEF Technical Specialist (Europe and Central Asia) Job Posting: 16/Dec/2025Closure Date: 30/Dec/2025, 10:59:00 PMOrganizational Unit: REU - Regional Office for Europe and Central Asia (Budapest) Job Type: Non-staff opportunities Type of Requisition: ConsultantGrade Level: N/APrimary Location: Home-BasedDuration: 11 months with possible renewals Post Number: N/AIMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination All selected candidates will undergo rigorous reference and background checks All applications will be treated with the strictest confidentiality FAO's commitment to environmental sustainability is integral to our strategic objectives and operations.
Organizational SettingThe Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO's Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.
FAO's commitment to environmental sustainability is integral to its strategic objectives and operations.
In this regard, FAO is helping its member countries in strengthening their responses towards the interlinked challenges of food security, climate change, biodiversity loss and environmental degradation, including through facilitating access to climate and environmental financing.
The Global Environment Facility (GEF) family of funds is the largest multilateral provider of financing for programming among all these areas; serving as a financing mechanism for five international environmental conventions: the Minamata Convention on Mercury, the Stockholm Convention on Persistent Organic Pollutants (POPs), the United Nations Convention on Biological Diversity (UNCBD), the United Nations Convention to Combat Desertification (UNCCD) and the United Nations Framework Convention on Climate Change (UNFCCC).
Working under the guidance of the OCB-GEF Unit, FAO has been able to significantly increase its portfolio of GEF Funded projects in the recent years; including in the REU region, demonstrating continued and consistent trust from countries in FAO's support as a GEF Agency.
The specialist will work to support the development and successful implementation of the GEF portfolio of projects in the REU region; in close cooperation with the OCB-GEF Unit.
He/she will work closely with countries, country offices, the FAO technical officers in Regional and Sub-regional Offices and FAO partners to continue mobilizing additional resources in the REU region under the GEF-9 programming period and beyond; including implementation oversight of a selected portfolio of projects from all GEF focal areas.
One of the incumbent's key responsibilities will be to support project proponents through capacity development, guidance towards technical orientations and concept note development support; as well as supporting the successful and effective project implementation, monitoring, reporting, evaluation and closure; in compliance with GEF requirements.
Reporting LinesThe GEF Technical Specialist (GTS) will work under the overall supervision of the GEF Senior Coordinator, OCB GEF Unit, guidance of the REU GEF Regional Focal Point and direct supervision of GEF Portfolio Regional Lead for REU (GTO); in coordination with the Country Office/Field programme teams, Technical Officers, members of the Multi-disciplinary Teams and members of the GEF Coordination Unit.
Technical FocusProvision of technical expertise for the development, approval and delivery of projects funded by the GEF family of funds for FAO Member Nations in accordance with FAO Strategic Framework, GEF Programming Directions and country priorities.
Providing strategic thematic advice and guidance on GEF programming priorities and approaches as they relate to FAO's comparative advantages and strategic framework; as well as, supporting identification, design, formulation, implementation, monitoring and evaluation of FAO-GEF projects and programmes.
This includes strategic and policy work, with a focus on the nexus of agriculture, biological diversity mainstreaming, climate change and resilience, land, water, fisheries, forestry, natural capital and ecosystem services.
Tasks and responsibilities• Contribute to the strategic programming of FAO's GEF work and assists in coordinating GEF teamwork for the respective region.
• Participate in multidisciplinary teams to assist governments and Decentralized Offices in the identification and formulation of natural resource and environmental management projects for financing by the GEF family of funds.
• Assist in the management of the FAO-GEF portfolio, monitor and supervise implementation of assigned projects and make recommendations for improvement.
• Keep abreast of new developments and requirements in the GEF-managed funds.
• Contribute to the preparation of the annual Project Implementation Reviews (PIR) and to FAO's reporting to the GEF Secretariat and GEF Council.
• Participate in the design and delivery of capacity development activities to FAO technical staff and team members in Decentralized Offices on the strategies, priorities and procedures, trends and issues related to GEF managed funds.
• Collaborate with OCB-GEF Unit colleagues to ensure projects within a regional portfolio are prepared effectively and efficiently within the specified project preparation phase from concept approval to project document submission, review and approval and that projects are managed efficiently to achieve key milestones throughout the entire project cycle in a timely manner, including start up, first disbursement and closure.
• Support to meet the standards of the Project Implementation Reviews, Midterm Reviews and Terminal Evaluations.
• Identify opportunities for synergies with other vertical funds projects and to strengthen a programmatic approach at country and regional levels in the fields of climate change, biodiversity and environment.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWINGMinimum Requirements• Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in natural resources management, biological sciences, agriculture, forestry, fisheries, social sciences, international policy or related field.
Consultants with a bachelor's degree need two additional years of relevant professional experience.
• One year of relevant experience designing and implementing innovative programming at the nexus between agrifood systems and the environment, including providing policy advice and analysis, applying innovative tools and approaches in environmental, and monitoring and evaluation of policies and programmes.
• Working knowledge (proficiency level C) of English and Russian.
FAO Core Competencies• Results Focus• Teamwork• Communication• Building Effective Relationships• Knowledge Sharing and Continuous ImprovementTechnical/Functional Skills• Work experience in more than one location or area of work, particularly in field positions, is desirable.
• Demonstrated analytical and conceptual skills with proven ability to write project documents and papers in English and ability to analyse and integrate information and insights from multiple sectors.
• Extent and relevance of experience and success in mobilizing resources and building a portfolio of GEF projects and/or programmes.
• Demonstrated knowledge of and ability to apply decision support and knowledge management tools and methods for integrated sustainable food systems transformation related projects and programmes.
• Extent and relevance of experience in communicating with a wide range of stakeholders and in providing clear technical and policy advice to project proponents at national, subregional and regional levels about GEF priorities, project development, and results-based management and monitoring.
• Extent and relevance of experience with and knowledge of the procedures of GEF or other environmental funds.
• Extent and relevance of experience in preparation of innovative environmental investments in agriculture, forestry, fisheries, and other sectors (particularly GEF projects and programmes) and supervision of multidisciplinary projects.
• Demonstrated experience in and knowledge of developing multi-focal area and/or multi-trust fund projects and programs for GEF funding or other funding.
• Extent and relevance of experience supporting countries in accessing vertical financing in the Europe and Central Asia region.
• Extent and relevance of experience in one or more of the GEF focal thematic areas (biodiversity, climate change, international waters, land degradation, chemicals and waste) and/or Integrated Programme, relevant to FAO's priorities and comparative advantages.
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency ADDITIONAL INFORMATIONFAO does not charge any fee at any stage of the recruitment process (application, interview, processing) Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).
The list can be accessed at ***********
whed.
net/ For more information, visit the FAO employment website Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
HOW TO APPLY• To apply, visit the recruitment website at Jobs at FAO and complete your online profile.
We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills• Candidates are requested to attach a letter of motivation to the online profile• Once your profile is completed, please apply, and submit your application• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).
The list can be accessed at ***********
whed.
net/.
These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications• Incomplete applications will not be considered• Personal information provided on your application may be shared within FAO and with other companies acting on FAO's behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services.
You will be asked to provide your consent before submitting your application.
You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application• Only applications received through the FAO recruitment portal will be considered• Your application will be screened based on the information provided in your online profile• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO's client support team for further assistance: ************
service-now.
com/csp FAO IS A NON-SMOKING ENVIRONMENT
Auto-Apply
The Support Specialist 1 provides technical phone support to customers in resolving hardware and software issues for Cadwell medical devices. This role will also be included in an on-call rotation for after hour and weekend support escalation. This position will be located either at headquarters in Kennewick, WA, or remote.
Key Functions\Responsibilities:
Provides customer support through product operations, introductory functional training, product information, telephone support, and other services in support of equipment configuration and operation
Communicate solutions/resolutions/answers in a timely manner
Make customer follow-up calls
Effectively troubleshoot computer, software, and networking issues
Develop expert level knowledge of the Cadwell product lines
Other job duties as requested, directed, or assigned
Education/Experience:
Associate degree in related field, or 2 years of related experience/education in clinical neurophysiology, IT, or biomedical required
Associates or Bachelor's degree in a neurodiagnostic field or accredited program desired
Registered Technologist in good standing preferred
Background in the health sciences with a focus in neurodiagnostic care, college degree in relevant area, or equivalent
At least one-year experience working as a technician in a clinical environment or 2+ years of experience of help desk or network support preferred
Skills/Job Knowledge/Abilities:
Computer proficiency is essential. Familiar with computer operations, including applicable software platforms and networking, and hardware
Basic understanding of servers, virtual environments, WAN and LAN topologies, Citrix, and storage environments desired
Requires excellent oral and written communications skills
Ability to accurately assess customer needs and provide consultative solutions
Have a pleasant, friendly style
Willingness and understanding of how to build a long-term relationship with the customer
Ability to handle complaints professionally
Skilled in problem analysis and resolution
Requires the following physical activities: standing, walking, sitting, bending, stooping, squatting, reaching, pushing, pulling, finger dexterity, talking, hearing, visual acuity, and lifting and carrying up to 20 pounds
Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *******************.
Salary Range$80,000-$100,000 USD
Auto-ApplyClient Support Coordinator
Remote
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
We're currently not hiring CS Coordinators in Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, and all Non-State US Territories.
About the Role
As our CS Coordinator, you will play a pivotal role in ensuring exceptional client experiences and upholding our brand's reputation for excellence. You will spearhead outlier case management, leveraging your expertise in recovery outreach and brand management to resolve issues and enhance client satisfaction. You'll also provide real-time Slack support for BPOs, engage across channels-cards, phone, email, chat, and Apple Messaging for Business-to resolve inquiries efficiently. This role reports directly to a CS Operations Team Lead.
About the Team
The Client Support Team at Stitch Fix is committed to delivering an exceptional client experience that ensures our overall service offering is easy, helpful, and personalized. We are building an elite team of client-focused people who work diligently to quickly and creatively solve our clients' issues and questions. The Client Support (CS) Operations team is responsible for delivering best-in-class service to our clients and improving the overall effectiveness of the global CS operations. As a member of this dynamic team, you will have the opportunity to partner on operational challenges, contribute to change and innovation, and collaborate with other talented cross-functional teams at Stitch Fix.
You're excited about this role because you will...
Support client inquiries through multiple channels, including: hand-written cards, email, chat, phone, Social and Apple Messaging for Business.
Utilize data and client feedback to personalize outreach efforts effectively.
Conduct targeted outreach to clients who have experienced issues to resolve their concerns and restore their confidence in the brand.
Continuously seek ways to improve response times and client satisfaction metrics.
Provide real-time support via Slack or other communication tools to BPO and internal teams, helping them reduce errors and improve the overall client experience.
Organize and guide weekly Slack Lead standups with support from your leader, prioritizing peer success and quality-focused coaching
Test new processes to improve client support, ensuring efficiency and scalability. Incubate these processes until they are ready to be outsourced, ensuring smooth transitions and adherence to quality standards.
Provide feedback and insights to help shape agent workflows, product improvements, and policy changes.
We're excited about you because you…
You have 3+ years of experience in a senior customer support role.
You have deep experience navigating + solving complex and sensitive client issues. You have a proven track record of creating amazing client experiences by communicating effectively in real time and in multiple channels, including: hand-written cards, email, chat, phone, Social and Apple Messaging for Business.
You are consistently available to work non standard business hours. Applicants need to be available until 8pm CT and have either Saturday OR Sunday availability. CS Coordinators, work a baseline schedule of Monday through Friday with rotating weekend coverage, ensuring availability to support operations as needed
You have experience consistently meeting or exceeding performance standards.
You have previous experience providing direct client support while also owning specialty program work, delivering hands-on, white-glove service to resolve complex issues, strengthen relationships, and create standout client experiences.
You have previous experience providing real-time support via Slack or other communication tools to BPO and internal teams, helping them reduce errors and improve the overall client experience.
You have experience independently assessing what decision to make with both a client and the business in mind when there isn't an established protocol and a judgment call is needed in real-time
You have a proven track record of punctuality and consistently maintain reliable attendance, which you understand are essential in this role
You have a proven track record of punctuality and consistently maintain reliable attendance, which you understand are essential in this role
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$24-$24 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ****************************************************************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or **************************************
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************.
You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
Auto-ApplyRemote - Payor-Partner Programs Specialist
Syracuse, NY jobs
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. Assist in orienting and training employees
Job Summary: Responsible for all aspects related to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment.
Responsibilities
Provide direct support and serve as primary point of contact patients of designated third-party payers
Follow customized patient support service models and programs to meet and exceed client expectations
Follow established protocol and non-standard service models to provide the highest quality of services to patients
Serve as subject matter experts on the intricacies of selected payer partner programs and assist patients in ensuring the correct triage and handling
Responsible for assisting in the implementation of process improvement to ensure a streamlined patient relationship consistent with selected payer specifications. This may include accessing systems such as partner CRMs to investigate patient needs more fully.
Responsible to receive triage patient calls from general call center for handling.
Responsible for accurate selecting billing and shipping methods for incoming patient orders and setting up delivery of patient orders as necessary
Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Document patient reported information into TherigySTM
Document and reporting information via McKesson EnterpriseRX
Document and research plan specific information in partner CRM/tools.
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
May assist in training new employees
Qualifications
Job Skill Requirements:
Broad knowledge of medications, physician orders, and pharmacy systems
Effective communication skills
Outstanding customer service skills
Excellent organization skills
Ability to multitask and prioritize
Excellent computer and keyboarding skills
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: Pharmacy technician or related certification
Experience:
Past experience in a customer service-related field
Preferred: 6 months experience in a call center environment
Preferred: 12 months experience as a pharmacy technician
Compensation
$18.50 - 22.00 per hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyRETAIL COMPUTER TECHNICIAN
Columbus, OH jobs
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
RETAIL COMPUTER TECHNICIAN
Columbus, OH jobs
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
* Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
* Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
* Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
* Assemble custom computers sold by our expert build-your-own (BYO) sales team
* Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
* Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
* Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
* High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
* CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
* Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
* Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
* Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
* Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
* Flexible Schedules & Excellent Pay
* Employee Discount that includes a Friends & Family Discount Program
* Tuition Reimbursement & Education Discounts
* Paid Time Off for Regular Associates
* 401K Plan with company match
* Esteemed Vendor & Company Job Training
* Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
IT Support Technician
Dublin, OH jobs
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
Position Type: Full-Time
Starting Wage: $24.50 per hour
Wage Increases: Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00
Work Location: Dublin, OH
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
* Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
* Notifies their direct leader of recurring issues providing suggested process improvements.
* Escalates to the appropriate level of support and/or management when necessary.
* Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Knowledge of business system and processing requirements.
* Proficient with office productivity software.
* Develops and maintains positive relationships with internal and external parties.
* Prepares written materials to meet purpose and audience.
Education and Experience:
* High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
* Regularly required to sit, reach, grasp, stand and move from one area to another.
* Constantly and repeatedly use keyboard/mouse.
* Occasionally required to push, pull, bend, lift and move up to 50 lbs.
* Occasionally required to handle small computer components to perform tasks.
* Regularly required to read and identify small status listings, markings and components.
Travel:
* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
IT Support Technician
Dublin, OH jobs
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
**Position Type:** Full-Time
**Starting Wage:** $24.50 per hour
**Wage Increases:** Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00
**Work Location:** Dublin, OH
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation.
- Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
- Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
- Notifies their direct leader of recurring issues providing suggested process improvements.
- Escalates to the appropriate level of support and/or management when necessary.
- Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
- Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
- Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
- Other duties as assigned.
**Job-specific Competencies:**
Knowledge/Skills/Abilities
- Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
- Gives attention to detail and follows instruction.
- Excellent verbal and written communication skills.
- Ability to prioritize and work under strict deadlines.
- Ability to work both independently and within a team environment.
- Ability to stay organized and multi-task efficiently.
- Ability to interpret and apply company policies and procedures.
- Knowledge of business system and processing requirements.
- Proficient with office productivity software.
- Develops and maintains positive relationships with internal and external parties.
- Prepares written materials to meet purpose and audience.
**Education and Experience:**
- High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
**Physical Requirements:**
- Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
- Regularly required to sit, reach, grasp, stand and move from one area to another.
- Constantly and repeatedly use keyboard/mouse.
- Occasionally required to push, pull, bend, lift and move up to 50 lbs.
- Occasionally required to handle small computer components to perform tasks.
- Regularly required to read and identify small status listings, markings and components.
**Travel:**
- Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
ALDI offers **competitive wages and benefits,** including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **eligible employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
Sr Regional IT Support Technician
Remote
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
:
The Sr Regional IT Field Support Engineer is responsible for delivering hands-on and remote technical support to BJ's Wholesale Club locations within an assigned territory. This role focuses on ensuring the reliability and performance of in-store technology, including point of sale (POS) systems, fuel stations, hardware, End user computing (EUC), printers, mobile devices, wireless networks, and back-office applications critical to the club & fuel operations. The engineer will also maintain and oversee the sanitation of IT infrastructure in the store's computer rooms, MDF/IDF cabinets and demarc (demarcation point) in the club & fuel sites.
The engineer will report to the director managing the field support team. The engineer will work closely with Store & Fuel operations management, the corporate IT teams, and third-party vendors to resolve issues, support deployments, and implement process improvements that enhance the member experience and drive operational efficiency.
Responsibilities:
Serve as the primary point of contact for hardware and software support issues within assigned clubs and fuel stations.
Diagnose, troubleshoot, and resolve issues involving:
POS terminals, scanners, printers, and payment processing devices.
Fuel station terminals, controllers, and related systems.
Member-facing kiosks and self-checkout units.
Store and fuel stations network connectivity (wired and wireless).
Inventory management and back-office applications.
Escalate complex problems to senior IT staff or vendors as needed, while maintaining ownership until resolution.
Assist in the installation and configuration of new systems, hardware refreshes, and software upgrades in clubs and fuel stations.
Provide on-site support for new club and fuel stations scheduled for opening within the assigned territory.
Provide on-site support for club and fuel remodel initiatives that require the reconfigurations or movement of technology (e.g., movement or installation of low voltage wiring or the addition or removal of EUC, etc.)
Support the rollout of corporate initiatives, such as technology migrations, security enhancements, and application deployments.
Perform routine preventive maintenance to minimize downtime and extend the life of equipment.
Ensure adherence to BJ's security policies and PCI compliance standards.
Assist with audits, and inventory tracking of IT assets, and accurate record-keeping.
Partner with Club and Fuel Management and Corporate IT teams to identify technology needs and recommend solutions.
Document all support activities, configurations, incidents, requests, changes, and problems resolutions in the IT ticketing system ServiceNow.
Provide training to in store associates on the proper use of hardware and applications as required.
Required Qualifications:
Associate's degree in information technology or a related field preferred.
5+ years of experience supporting retail or fuel station technology environments.
Working knowledge of:
POS hardware and software platforms (Toshiba or NCR POS preferred)
Fuel stations systems and terminals (Dresser Wayne, or similar)
Networking fundamentals (TCP/IP, wireless, VLANs)
Windows operating systems and common retail applications
Proven troubleshooting, problem-solving and critical thinking skills in a multi-site environment.
Valid driver's license with the ability to travel regionally 75% of the time with flexibility to travel beyond the assigned region 25% of the time.
Desired Skills:
Experience with remote support tools and ITSM/ticketing platforms (ServiceNow or similar solution).
Effective communication and interpersonal skills to work effectively with non-technical end users.
Ability to prioritize workload and respond to urgent situations calmly and professionally.
Familiarity with mobile device management (MDM) and barcode scanning technology (UPC-A, EAN-13, GS1, etc.).
Work Environment:
Regional travel to BJ's Wholesale Club locations and fuel stations is required.
Flexibility to travel to adjacent regions or to the corporate office in Massachusetts as needed.
Occasional after-hours or weekend support may be necessary for critical incidents or system upgrades.
Lifting and transporting equipment up to 50 lbs. may be required.
This job description outlines the primary duties and responsibilities of the Sr Regional IT support engineer - In-Store & Fuel Station Systems and is not intended to be exhaustive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $98,000.00.
Auto-ApplyLead, Service Desk Engineer
Boston Heights, OH jobs
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description
The IT Service Desk Supervisor is responsible for leading the service desk and providing effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Supervisor is also accountable for incident resolution, service request management, and continuous improvement of service delivery as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations.
Essential Duties & Responsibilities
* Team Leadership: Manage, mentor, and develop the teams, including setting performance objectives, conducting regular reviews, and providing training to enhance technical and customer service skills.
* Service Desk Operations: Oversee the daily operations of the IT service desk, ensuring timely and efficient handling of service requests and incidents.
* Performance Monitoring: Monitor operations performance through key performance indicators (KPIs) and provide regular reports on ticket volumes, resolution times, and customer satisfaction.
* Process Improvement: Continuously improve service desk processes, implement automation where possible, and ensure alignment with ITIL or other service management frameworks.
* Incident & Request Management: Ensure proper incident categorization, prioritization, and resolution in line with service-level objectives (SLOs) and ITIL best practices.
* Customer Service: Maintain a high level of customer satisfaction by ensuring the service desk provides consistent, high-quality, and user-friendly support to internal staff.
* Escalation Management: Handle escalated technical issues and ensure appropriate resolution, engaging other IT teams or vendors when necessary.
* Knowledge Management: Ensure the creation, maintenance, and accessibility of a knowledge base for the service desk, including documentation of common issues, troubleshooting steps, and user guides.
* Travel Management: Plan and coordinate travel logistics for field support technicians, ensuring efficient and cost-effective support coverage.
* Compliance & Security: Ensure all operations support activities adhere to organizational security policies and compliance requirements, including the handling of sensitive data and securing IT assets.
* Vendor Coordination: Work with third-party vendors to resolve hardware, software, or network issues as needed, ensuring minimal disruption to operations.
Requirements:
* Business Focus - Understands business drivers and how technology enables them; ensures that all technology provided solves a business problem or enables business to increase revenue more than the total cost of ownership.
* Communication - Expresses clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting.
* Execution - Follows logical approaches to completing work; brings work from inception to successful completion; translates strategies into step-by-step plans for action; monitors work progress to completion; effectively prioritizes; pays close attention to detail.
* Accountability - Takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; recognizes the impact of one's behavior on others.
* Adaptability - Responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations.
* Problem Solving - Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions.
Skills Experience:
* Bachelor's degree in computer related discipline, or equivalent experience
* 4+ years' experience managing enterprise Service Desk
* A+ Certification or equivalent experience
* ITIL Certification or equivalent experience
* Has knowledge of commonly used concepts, practices, and procedures used to deliver and report enterprise service support
* FreshService, JIRA (JSM), or equivalent, IT Service Management tool and workflow automation
* Remote leadership experience
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
Lead, Service Desk Engineer
Boston Heights, OH jobs
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description
The IT Service Desk Supervisor is responsible for leading the service desk and providing effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Supervisor is also accountable for incident resolution, service request management, and continuous improvement of service delivery as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations.
Essential Duties & Responsibilities
· Team Leadership: Manage, mentor, and develop the teams, including setting performance objectives, conducting regular reviews, and providing training to enhance technical and customer service skills.
· Service Desk Operations: Oversee the daily operations of the IT service desk, ensuring timely and efficient handling of service requests and incidents.
· Performance Monitoring: Monitor operations performance through key performance indicators (KPIs) and provide regular reports on ticket volumes, resolution times, and customer satisfaction.
· Process Improvement: Continuously improve service desk processes, implement automation where possible, and ensure alignment with ITIL or other service management frameworks.
· Incident & Request Management: Ensure proper incident categorization, prioritization, and resolution in line with service-level objectives (SLOs) and ITIL best practices.
· Customer Service: Maintain a high level of customer satisfaction by ensuring the service desk provides consistent, high-quality, and user-friendly support to internal staff.
· Escalation Management: Handle escalated technical issues and ensure appropriate resolution, engaging other IT teams or vendors when necessary.
· Knowledge Management: Ensure the creation, maintenance, and accessibility of a knowledge base for the service desk, including documentation of common issues, troubleshooting steps, and user guides.
· Travel Management: Plan and coordinate travel logistics for field support technicians, ensuring efficient and cost-effective support coverage.
· Compliance & Security: Ensure all operations support activities adhere to organizational security policies and compliance requirements, including the handling of sensitive data and securing IT assets.
· Vendor Coordination: Work with third-party vendors to resolve hardware, software, or network issues as needed, ensuring minimal disruption to operations.
Requirements:
· Business Focus - Understands business drivers and how technology enables them; ensures that all technology provided solves a business problem or enables business to increase revenue more than the total cost of ownership.
· Communication - Expresses clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting.
· Execution - Follows logical approaches to completing work; brings work from inception to successful completion; translates strategies into step-by-step plans for action; monitors work progress to completion; effectively prioritizes; pays close attention to detail.
· Accountability - Takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; recognizes the impact of one's behavior on others.
· Adaptability - Responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations.
· Problem Solving - Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions.
Skills Experience:
· Bachelor's degree in computer related discipline, or equivalent experience
· 4+ years' experience managing enterprise Service Desk
· A+ Certification or equivalent experience
· ITIL Certification or equivalent experience
· Has knowledge of commonly used concepts, practices, and procedures used to deliver and report enterprise service support
· FreshService, JIRA (JSM), or equivalent, IT Service Management tool and workflow automation
· Remote leadership experience
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
Support Supervisor
Monroe, OH jobs
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day In The Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Must be at least 18 years of age
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplySupport Supervisor
Monroe, OH jobs
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day In The Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
* Must be at least 18 years of age
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplyRETAIL COMPUTER TECHNICIAN
Cleveland, OH jobs
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Vehicle Intake Specialist| Automotive
Cincinnati, OH jobs
Top Benefits
Medical, Dental & Vision Insurance (Low-cost or FREE)
FREE Life & Short-Term Disability Insurance
Long-Term Disability Insurance (Based on age/earnings)
401(k) with Company Match
Paid Holidays & Vacation
On-the-Job Training & Career Growth
Employee Referral Bonus ($500)
Employee Assistance Program (EAP)
Your Role
As a Vehicle Intake Specialist, you'll be the first point of contact for customers selling vehicles at our store. You'll assess vehicles for purchase, process titles and paperwork, and ensure all transactions meet company standards-all while providing excellent service and supporting a safe, efficient operation.
What You'll Do as a Vehicle Intake Specialist
Foster a “Safety First” and “Environmental Stewardship” culture
Perform all duties with a focus on our four core values - Respect, Help, Learn & Grow
Deliver friendly, helpful, and professional service to customers selling vehicles
Evaluate vehicles for purchase to ensure they meet company standards
Use company systems and software to determine accurate vehicle purchase prices
Process car titles, ownership documents, and associated paperwork accurately
Maintain a clean, organized, and professional work environment
Communicate market trends and pricing updates to leadership
Meet personal and team performance goals
Follow all company policies, safety standards, and SOPs
Comply with company dress code and workplace safety requirements
Support other retail and operational duties as needed
What You Bring as a Vehicle Intake Specialist
Strong customer service and communication skills
Experience in retail, customer service, or vehicle purchasing
Experience reviewing or managing car titles and paperwork
Strong administrative and organizational abilities
Proficiency with computers and mobile devices
Ability to work in a fast-paced, team-oriented environment
Physical ability to stand, walk, bend, and lift up to 50 lbs
Willingness to work retail hours, including weekends and holidays
Reliable transportation and ability to work indoors/outdoors
Preferred:
Automotive knowledge or basic understanding of auto parts
Experience in auto parts sales or vehicle intake
Bilingual in English and Spanish
About Pull-A-Part and U-Pull-&-Pay
Pull-A-Part, headquartered in Atlanta, GA, is an award-winning leader in the do-it-yourself used auto parts industry. We've redefined the traditional junkyard by creating a sustainable, customer-first recycling business model. Founded in 1997, Pull-A-Part operates 35 stores nationwide-including 11 U-Pull-&-Pay locations-and is recognized nationally for excellence in environmental responsibility and corporate citizenship.
Learn more: *************************** | ***********************
Our Core Values
Respect - Every team member and customer counts
Help - Support your team and customers to reach goals
Learn - Ask questions and grow your knowledge
Grow - Develop new skills and advance your career
#IND1
Salary Description $15.00 - $17.00 / Hour
Vehicle Intake Specialist| Automotive
Cincinnati, OH jobs
Salary Description
$15.00 - $17.00 / Hour
Achievement and Behavior Support Specialist at Emerson Academy
Dayton, OH jobs
School Information:
Located in Dayton, OH, Emerson Academy of Dayton opened in 2005 and serves 675+ K-8 students every year. At Emerson, you can connect purpose with passion. To learn more about Emerson Academy of Dayton click here.
Why Choose Emerson Academy of Dayton:
Starting pay above market scales.
Experienced leadership team.
Outperforming local districts on state tests.
High level of support for all staff.
Safe learning environment with external and internal cameras.
High parent involvement.
Behavioral support for teachers and students (ABSS).
Dean support model.
Duties and Responsibilities:
Develop individualized behavior and academic plans for identified students.
Collaborate with classroom teachers and reading specialists to create and execute intervention plans.
Implement the responsible thinking process to encourage students to proactively make college-bound choices - daily encouragers, community builders, and progress monitors.
Qualifications:
Current Educational Aide Permit with ESEA endorsement or an Associate Degree of 48 credit or more.
Leadership and school culture development skills.
Experience managing student behavior and assisting educators with behavior management, preferred.
National Heritage Academies is an equal-opportunity employer.
Auto-ApplyRETAIL COMPUTER TECHNICIAN
Mayfield Heights, OH jobs
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
* Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
* Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
* Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
* Assemble custom computers sold by our expert build-your-own (BYO) sales team
* Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
* Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
* Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
* High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
* CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
* Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
* Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
* Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
* Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
* Flexible Schedules & Excellent Pay
* Employee Discount that includes a Friends & Family Discount Program
* Tuition Reimbursement & Education Discounts
* Paid Time Off for Regular Associates
* 401K Plan with company match
* Esteemed Vendor & Company Job Training
* Career Advancement Opportunities
Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.