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Bridal consultant skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical bridal consultant skills. We ranked the top skills for bridal consultants based on the percentage of resumes they appeared on. For example, 45.6% of bridal consultant resumes contained customer service as a skill. Continue reading to find out what skills a bridal consultant needs to be successful in the workplace.

15 bridal consultant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how bridal consultants use customer service:
  • Processed purchases and returns as Customer Service Representative Performed Inventory & Merchandising procedures Personalized Bridal Consultant, Export and Registry packaging.
  • Provided excellent customer service organizing and managing details of client's events, ensuring ongoing communication until event completion.

2. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how bridal consultants use scheduling appointments:
  • Perform administrative work such as answering phones, directing calls, filing paper work, scheduling appointments and using the P.O.S.
  • Assist in back office work like filing, organizing, checking in orders, and scheduling appointments.

3. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how bridal consultants use product knowledge:
  • Checked in and inspected inventory and special orders-Built and established trust early on in the client/consultant relationship-Maintained extensive product knowledge-Diligently analyzed accounts
  • Maintained comprehensive product knowledge and visual merchandising standards while building client satisfaction, consumer referrals, and business loyalty.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how bridal consultants use sales floor:
  • Maintained overall sales floor appearance and tracking merchandise inventory.
  • Assist couples in registering for gifts, ordering tableware merchandise for customers, working with customers in general sales floor.

5. Front Desk

Here's how bridal consultants use front desk:
  • Maintained the front desk including setting appointments, organizing alterations and all communications regarding wedding apparel.
  • Answer front desk phones, greet incoming customers, and set upcoming bridal appointments and assist clients over the phone.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how bridal consultants use pos:
  • Utilized computer terminals, telephones, calculators, word processors, POS machines, and duplicating machines.
  • Enhanced social media campaign as well as help implement Point of Sale (POS) system.

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7. Event Planning

Here's how bridal consultants use event planning:
  • Researched and applied new ways to market the business as well as new trends in event planning.
  • Liaised with brides to provide direct consultation, assistance and support in wedding / event planning.

8. Computer System

Here's how bridal consultants use computer system:
  • Examined Bridal Registry selections and entered products into the Bridal Registry computer system
  • Used computer systems to assess registries, find products online, in-store and at other locations and managed customer information.

9. David

Here's how bridal consultants use david:
  • Demonstrate the culture of trust, fairness, integrity, and accountability in accordance with David's Bridal's Core Values.
  • Follow up and communicate with customers in accordance with David's Bridal Customer relationship Management (CRM) standards.

10. Customer Orders

Here's how bridal consultants use customer orders:
  • Assist Operations/Product Manager with shipping/receiving, maintaining inventory, and placing customer orders.
  • Maintained documentation of incoming inventory for the store and customer orders.

11. Sales Associates

Here's how bridal consultants use sales associates:
  • Assisted other sales associates with issues/questions/concerns.
  • Provided one on one help to sales associates in training, special order documents, transfer operations, locating apparel.

12. Customer Relations

Here's how bridal consultants use customer relations:
  • Provided exceptional customer relations, accuracy & professionalism, resulting in substantial amounts of customer compliments & referrals.
  • Planned successful events and designed incentives to develop and drive sales in conjunction with building customer relationships

13. Facebook

Here's how bridal consultants use facebook:
  • Set up and maintained the Facebook page.
  • Developed and maintained the Facebook pages, including weekly updates and creating strategies to ensureboutique customers receive relevant information.

14. Customer Complaints

Here's how bridal consultants use customer complaints:
  • Work directly with customers, handle cash transactions, and respond to customer complaints.
  • Manage customer complaints with tuxedos and aspects of Bridal as well.

15. Inventory Control

Here's how bridal consultants use inventory control:
  • Inventory control includes marking products up or down when their prices change and marking clearance items.
  • Prepare and follow through with customer appointments assist with Shipping / Receiving / Inventory Control.
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List of bridal consultant skills to add to your resume

Bridal consultant skills

The most important skills for a bridal consultant resume and required skills for a bridal consultant to have include:

  • Customer Service
  • Scheduling Appointments
  • Product Knowledge
  • Sales Floor
  • Front Desk
  • POS
  • Event Planning
  • Computer System
  • David
  • Customer Orders
  • Sales Associates
  • Customer Relations
  • Facebook
  • Customer Complaints
  • Inventory Control
  • Sales Contracts
  • Wedding Planning
  • Professional Relationships
  • Security Practices
  • QuickBooks
  • Customer Sales
  • Sales Slips
  • Sales Transactions
  • Customer Issues
  • Cash Drawers
  • Fashion Shows
  • Bank Deposits
  • Window Displays
  • Promotional Events
  • Credit Card
  • Visual Displays
  • Wedding Party
  • Bridal Registry
  • Credit Payment
  • Sales Prices
  • Cash Registers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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