Patient Care Coordinator jobs at Bridgewell

Under general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Actively participates in and contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring in-depth knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Recognizes opportunities and recommends process improvement opportunities to enhance operational efficiency while maintaining accuracy. Key Responsibilities: ·Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone. ·Registration: Registers new patients, verifies insurance information, and collects co-payments. ·Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience. ·Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support. ·Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests. ·Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal. ·Process Improvement: Contributes to departmental projects aimed at improving processes and systems. Minimum Qualifications Education: High School Diploma / GED Experience: Internal: Minimum 6 months as a PER; External: Minimum of 6 months relevant healthcare experience This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

is 100% onsite at the Waltham location. The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience Prepares for and attends shift handoffs and team huddles Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications Collects co-payments, reconciles deposits, and provides accurate records in hospital systems Transcribes treatment and billing data; communicates with other departments for clinical and administrative services Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records Processes prescription refills, letters, and external requests Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently Participates in process improvement initiatives and supports internal changes to systems and procedures Minimum Qualifications Education: High School Diploma/ GED Experience: No healthcare experience required - Basic customer service and computer skills. Makes use of customer service knowledge to assist patients and families in resolving problems. Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies. Demonstrates the ability to pay attention to detail and accuracy. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Location and Schedule: 100% onsite at Waltham location. Monday to Friday, 40 hours per week, 7:30AM-5:15PM Range Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience Prepares for and attends shift handoffs and team huddles Assists patients, and ensures routine forms are ready for appointments Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications Collects co-payments, reconciles deposits, and provides accurate records in hospital systems Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required Supports logistics for departmental programs and presentations Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records Processes letters, and external requests Uses office and hospital systems (e.g., Epic EHR, Microsoft Office, scheduling, billing applications) efficiently Participates in process improvement initiatives and supports internal changes to systems and procedures Minimum Qualifications Education: High School Diploma/ GED Experience: No healthcare experience required - Basic customer service and computer skills. Makes use of customer service knowledge to assist patients and families in resolving problems. Conveys a positive demeanor when interacting with patients, families, and coworkers. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. Ability to work with diverse internal and external constituencies. Demonstrates the ability to pay attention to detail and accuracy. Language skills: Bilingual: English and Spanish or Portuguese strongly preferred. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) BCH offers competitive compensation and unmatched benefits including affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent. Provide training, supervision, and support to the Intensive Care Coordinators Carry a caseload and provide direct service to families as needed Provide coverage to families when an assigned ICC is out or away. Participate in System of Care committee Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support. Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities Monitor services, authorizations, and ensure staff compliance with policy and program procedures. Act as a covering supervisor for after-hours on-call staff support if needed Participate in marketing and outreach to promote the program and network in the community Update the online behavioral health provider capacity portal for ICC referrals. Perform other duties as require Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patient's medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Logging and tracking of results Request medical records from doctors and hospitals Returns patient calls promptly and professionally Obtain missing lab results, radiology, pathology as needed Complete tasks from Electronic Medical Record Reviews in-box tasks daily Contact patients with test results Reschedules appts as needed Prepare daily billing forms and hospital billing and upload to RCM team Other duties as assigned Able to navigate a computer with ease. Minimum Requirements High school diploma or GED equivalent Minimum 1yr experience in a medical practice or similar setting. Bilingual in Spanish and/or Portuguese are a plus, but not required. Experience with Epic is a plus, but not required. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

024450 Clin Alli-Care Management As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method, mechanism and cadence that works best for each member, including in-person visits, to provide engagement, promote establishment of trust, and ensure responsiveness to concerns and questions. The Care Coordinator is responsible for assisting members in creating a member-centered care plan and helping members access a broad base of support in the care team to advance their goals for independent living, recovery, and community connection. This position requires in person visits to members in their homes and will support members across various locations Supervision Exercised: No, this position does not have direct reports. Essential Duties & Responsibilities: Maintains open lines of communication with CCA members and interact with members as needed, based on member preference and care plan recommendations Primary resource for members regarding health care benefits Collaborates with community-based PCPs/ Specialists, as needed. Ensures members have an interdisciplinary care team (ICT) composed of all the people key to managing member care Convenes the ICT for each member at least annually and as needed Ensures members have a current and up-to-date individualized care plan Supports member during transitions of care, pre and post discharge Assist members with entering service requests Assesses quality gap reports at each visit; collaborate with care team and PCP to close these gaps Performs joint visits with other care team members as appropriate to address complex care needs Documents using a Certified Enrollee Record, in an effective manner while strictly adhering to CCA policies and procedures. Utilizing and depending on CCA internal resources, ensures that the plan of care is implemented in a timely manner. Provide outreach to members via telehealth technologies (video, chat, etc.) as appropriate for care management services. Active involvement in CCA projects/initiatives throughout the year Support needs for local/team/pod trainings or clinical seminars Assists CCA leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects. Mentor for new care coordinators - during and beyond their orientation period, if needed Support team need gaps at the discretion of Team Manager (i.e., intermittent support with team meeting or huddle facilitation, communicate updates to staff) Act as a role model to peers and support team members through change, set strong example of CCA's mission and model of care. Working Conditions: Work locations include residential and community sites. Must be willing and able to travel to member's homes in addition to working in the local CCA office as needed. Reliable transportation and the ability to be active and mobile across state assigned to work Member Facing: ☒ YES: The job has in-person contact (not telephonic/virtual) with CCA members or patients as part of the job duties. Required Education (must have): High School Diploma/GED Desired Education (nice to have): Associate's or Bachelor's degree Desired Licensing (nice to have): clinical license/certification (i.e., LPN, Medical Assistant, CHW) MA Health Enrollment (required if licensed in Massachusetts): No, this is not required for the job. Required Experience (must have): 1-2 years caring for patients/members with complex medical, behavioral health, and social needs Desired Experience (nice to have): 5+ years' experience working in health care Experience with a Medicare Advantage population preferred. Experience with Substance Use Disorders Required Knowledge, Skills & Abilities (must have): Experience in customer-facing role Strong communication skills Conflict management skills Organizational abilities Required Language (must have): English Desired Knowledge, Skills, Abilities & Language (nice to have): bilingual preferred

This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients + Obtains detailed clinical information by telephone or electronically. + May provide basic information regarding the need for insurance referral(s). + Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. + Performs independent patient and outside provider call triaging + Serves as a liaison between patient/family/provider. + Resolves issues directly or ensures appropriate management of call by others. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + May be required to perform other duties as required by the clinical practice support team. + May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. + Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. + Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. + Prepares open and close provider schedules and handles daily schedule changes. + Performs past-pending reconciliations. + Enters data into patient care related databases. + A Bachelor's Degree in health administration or related field is strongly preferred. + A minimum of one year of related health care and/or customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working the day shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Salary Range Master's Level | $60,000 - $64,000 Bachelor Level | $48,000 - $52,000 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Job Title: Care Coordinator | Bilingual English to Spanish Work Location: Pittsfield, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Care Coordinator facilitates care planning and coordination of services for youth, with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, which are guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family. When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions. Duties and Responsibilities: Submit detailed progress notes that follow federal, state, and agency requirements. Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth's home or another location of the family's choice. Maintain a caseload of 11-14 families. Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan. Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed. Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed. Provides or secures support and crisis/emergency services for the youth/family. Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care. Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth's individual care plan, goals and objectives. Minimum Qualifications Minimum Experience Required: 1 year. Bilingual and Bicultural encourage to apply - Portuguese & English - Spanish & English Degree Required: Must possess an MCE approved Master's or Bachelor's Degree in one of the following: Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc. Driver's License and proper auto insurance required. Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience. Bilingual Spanish/English The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Salary Range Masters Level | $60,000 - $64,000 Bachelor Level | $52,000 - 56,000 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Job Title: Care Coordinator | Bilingual English to Spanish or Portuguese Work Location: Worcester, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Care Coordinator facilitates care planning and coordination of services for youth, with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, which are guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family. When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions. Duties and Responsibilities: Submit detailed progress notes that follow federal, state, and agency requirements. Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth's home or another location of the family's choice. Maintain a caseload of 11-14 families. Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan. Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed. Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed. Provides or secures support and crisis/emergency services for the youth/family. Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care. Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth's individual care plan, goals and objectives. Minimum Qualifications Minimum Experience Required: 1 year. Bilingual and Bicultural encourage to apply - Portuguese & English - Spanish & English Degree Required: Must possess an MCE approved Master's or Bachelor's Degree in one of the following: Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc. Driver's License and proper auto insurance required. Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience. Bilingual Spanish/English The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Salary Range Master's Level | $64,000 - $68,000 Bachelor Level | $56,000 - $60,000 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Job Title: Care Coordinator | Bilingual English to Spanish Work Location: Boston, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Care Coordinator facilitates care planning and coordination of services for youth, with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, which are guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family. When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions. Duties and Responsibilities: Submit detailed progress notes that follow federal, state, and agency requirements. Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth's home or another location of the family's choice. Maintain a caseload of 11-14 families. Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan. Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed. Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed. Provides or secures support and crisis/emergency services for the youth/family. Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care. Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth's individual care plan, goals and objectives. Minimum Qualifications Minimum Experience Required: 1 year. Bilingual and Bicultural encourage to apply - Portuguese & English - Spanish & English Degree Required: Must possess an MCE approved Master's or Bachelor's Degree in one of the following: Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc. Driver's License and proper auto insurance required. Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience. Bilingual Spanish/English The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Salary Range Master's Level | $62,000 - $66,000 Bachelors level | $52,000 - $56,000 Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Job Title: Care Coordinator | Bilingual English to Spanish or Portuguese Work Location: Fitchburg, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Care Coordinator facilitates care planning and coordination of services for youth, with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, which are guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family. When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions. Duties and Responsibilities: Submit detailed progress notes that follow federal, state, and agency requirements. Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth's home or another location of the family's choice. Maintain a caseload of 11-14 families. Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan. Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed. Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed. Provides or secures support and crisis/emergency services for the youth/family. Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care. Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth's individual care plan, goals and objectives. Minimum Qualifications Minimum Experience Required: 1 year. Bilingual and Bicultural encourage to apply - Portuguese & English - Spanish & English Degree Required: Must possess an MCE approved Master's or Bachelor's Degree in one of the following: Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc. Driver's License and proper auto insurance required. Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience. Bilingual Spanish/English The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training