Patient Care Coordinator jobs at Bridgewell - 1330 jobs

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree or graduate of certification in medical office administration program preferred. EXPERIENCE Experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor's or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. The hourly range for this role is $18.86 to $28.28 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you'll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Benefits Include: Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development, Generous health and welfare benefit package.

The Patient Care Coordinator Supervisor is responsible for overseeing the daily operations and management of a portion of the patient care coordination team (6-8 team members). This role ensures that patient care activities are efficiently organized and executed, facilitating seamless communication between patients, families, and healthcare providers. The Supervisor plays a critical role in maintaining high standards of patient care and satisfaction, ensuring compliance with institutional policies and procedures, and supporting the team in delivering compassionate and comprehensive care. The position requires strong leadership skills to manage a team of coordinators and to foster a collaborative environment that promotes excellence in patient care. The Patient Care Coordinator Supervisor will stay current with trends and developments in patient care coordination and serve as a role model and mentor to the PCC team. They will develop and maintain effective working relationships with healthcare providers, external stakeholders, and other health-related resources, and actively participate in departmental and interdepartmental committees. Additionally, the Patient Care Coordinator Supervisor will manage reports for the Quality and Clinical Management Committee (QCMC), including data quality analysis, and assist the pharmacy manager in planning and implementing quality improvement initiatives and/or plans of correction when needed. They are expected to provide staffing coverage and support the team as necessary. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Supervise and manage the patient care coordination team, ensuring efficient workflow and high-quality patient care. + Develop and implement policies and procedures to enhance patient care coordination and improve patient satisfaction. + Monitor and evaluate team performance, providing coaching and feedback to ensure professional growth and development. + Collaborate with healthcare providers and departments to ensure seamless communication and coordination of patient care activities. + Address and resolve patient and family concerns, ensuring a compassionate and responsive approach to patient care. + Oversee scheduling and resource allocation to ensure adequate coverage and support for patient care activities. + Conduct regular team meetings to discuss goals, challenges, and opportunities for improvement in patient care coordination. + The PCC supervisor will be expected to fill in about 50% of the time. The balance of the time will be committed to management of the team with some coaching and support by the manager. **Supervisory Responsibilities** Directly supervises at least two staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment. **Education Required** High School or GED required **Experience Required** Five years of experience in a retail, outpatient, and/or specialty pharmacy, oncology, healthcare, or health insurance environment is required. Five years of experience as a Patient Care Coordinator or equivalent role is required. Experience with Therigy and/or EnterpriseRx (or equivalent systems) is required. **Experience Preferred** Experience in other pharmacy technician roles such as retail production, utilization review or Prior Authorization is highly preferred. At least one year of supervisory or leadership experience is preferred. **License/Certification/Registration Required** Massachusetts Board of Pharmacy Registration as Pharmacy Technician or Intern required. Nationally Certified Pharmacy Technician license required. **Knowledge, Skills and Abilities** + Strong leadership and management skills with the ability to motivate and develop a team. + Excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare providers. + Ability to manage multiple priorities and work effectively in a fast-paced environment. + Strong problem-solving skills and attention to detail. + Knowledge of healthcare systems and patient care coordination processes. + Proficiency in healthcare management software and tools. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $76,600.00 - $88,100.00

Job Description Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator III to join our Retina team. This is a full time opportunity Monday through Friday from 8-4:30PM. This position does allow for 2-3 days remote if so desired once training has been completed. The Patient Care Coordinator III will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Retina line of business. Summary of Responsibilities: The Patient Care Coordinator IIIs are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. Their primary focus is to be able to provide coverage in multiple patient care areas and positions, including triaging calls, performing higher level administrative tasks, assisting with training, back up in Practice Manager and/or Supervisor absence when applicable This Coordinator will be required to work in our Boston location at least 1 day Tues-Fri. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts Powered by JazzHR pz Oxcu2xIQ

Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Glaucoma team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Glaucoma and Comprehensive line. Summary of Responsibilities: The Patient Care Coordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Typical Physical Demands: Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping, and stretching. Occasional lifting to forty pounds. Requires manual dexterity to operate a keyboard, copy machine, telephone, and other office equipment. Requires ability to communicate verbally, normal range of hearing and eyesight, and the ability to prepare and communicate appropriate reports. Requires ability to work under stressful conditions, work occasional irregular hours, and may involve contact with upset/irrational patients and family members. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts

Job Description Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Cornea team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Cornea line of business. Summary of Responsibilities: The Patient Care Coordinator I, II, III are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change. This position is full time, Monday through Friday, 8-4:30PM in our Weymouth office. Patient/MD/OD Communication: · Provides excellent customer service. · Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner. · Documentation of patient communication in medical record. · Problem solving as patient concerns or issues arise. · Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate. · Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers. · Enters orders into Epic. Phones/Scheduling: · Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing. o Calls from the main OCB line and from specialty service line-specific direct lines. o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.) · Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor. · Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor. · Responsible for maintaining a high level of scheduling accuracy. · Make outgoing rescheduling calls. · Manage and work the waitlist regularly and as openings in the schedule arise. · Work on the recall reports and follow up as needed. · Document no show appointments and handle patient follow up. · Scheduling of MRI, CT, labs, pathology. General Practice Administrative tasks: · Faxes- receive and handle incoming faxes. · Pathology- follow up on and document pathology results after provider review. · Import paperwork as needed for all tasks. · Process incoming patient referrals. · Handle mail as needed. · RX refills and PAs for RX refills for the specialty. · Performs related job duties as required. Education and Experience: · At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III. · Bachelor's degree preferred. · Experience using electronic medical records, specifically Epic preferred. · Experience answering a high volume of patient calls. · Strong verbal and written communication skills, as well as attention to detail. · Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three. · Advanced skill in multi-tasking and ability to prioritize functions based on business need. · Ability to work with difficult people in challenging, sometimes stressful, situations. Benefits Offered: Health & Dental Insurance- starts1st Day of Employment Paid time off and Paid Holidays Health & Dependent Reimbursement Accounts 401(k) Plan with Company Contribution Co. paid Life and LTD Insurance Employee Discounts Powered by JazzHR APsxV4NjrY

Job Description Pastoral Care Coordinator Come join us at St. Patrick's Manor! A Faith-Based, Nonprofit, 303-bed, Short and Long-term care facility sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more importantly, a true home for our residents. Located on lush, manicured lawns and gardens in Framingham, MA, we are just minutes from Route 9 for easy access to the Mass Pike. We are seeking candidates for position of: Pastoral Care Coordinator. 32 Hours per week. $21 to $26 per hour based on skills and experience. Pastoral Care Coordinator Qualifications: Associate degree, Bachelor's degree preferred with some background in theology. Professional knowledge and understanding of the Ethical and Religious Directives for Catholic Healthcare. Experienced or Certified Extraordinary Minister of the Eucharist and Lector. Active member of a Roman Catholic parish, preferred Experience in spiritual programming. Excellent communication skills. Ability to work with a team. Working computer knowledge. Employee recognition or event planning Pastoral Care Coordinator Job Summary: Responsible for initial and ongoing assessment of each resident to determine his/her spiritual needs. Provide pastoral visits to residents and spiritual support to families and staff. Offer extra support to residents in the dying process and arranges hospitality carts for their families as needed. Arrange for Mass as often as possible and resident anointing on a bi-annual basis if possible. Develop spiritual programming for Roman Catholic residents such as communion services, communal rosary, Bible study. Arrange for visits by clergy of other faiths as requested by non- Catholic residents. Participate as Member of Ethics and QAPI Committees. Attend Care Plan meetings and morning report. Employee recognition/event planning as part of mission integration other duties assigned by supervisor This is a brief overview of job responsibilities and not intended to be all inclusive. We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive! St. Patrick's Manor can offer you (22.5+ hours/wk): Competitive Compensation Next-Day Pay Option Student Loan Forgiveness Guidance Health (Aetna), Dental, Vision, HSA with employer contribution Benefits available 1st of the mo. following 30 days Flexible Spending Account and Supplemental insurances Fully paid Life and Short-Term disability insurance Employee Assistance Program with Discount marketplace Retirement Plan Student Loan Forgiveness Guidance Compassionate work environment Please consider joining our team working where The Difference is Love ! St. Patrick's Manor is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration N/A Required Skills and Abilities: 2+ years of patient facing experience working for a healthcare practice or hospital Current BLS card for healthcare providers or willing to obtain EMR documentation experience preferred High level of professionalism Strong customer geriatric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Pay Range: $40k to $50k Work Environment: Hybrid - 2 days in office, 3 days from home Travel requirements: N/A Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patient's medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Logging and tracking of results Request medical records from doctors and hospitals Returns patient calls promptly and professionally Obtain missing lab results, radiology, pathology as needed Complete tasks from Electronic Medical Record Reviews in-box tasks daily Contact patients with test results Reschedules appts as needed Prepare daily billing forms and hospital billing and upload to RCM team Other duties as assigned Able to navigate a computer with ease. Minimum Requirements High school diploma or GED equivalent Minimum 1yr experience in a medical practice or similar setting. Bilingual in Spanish and/or Portuguese are a plus, but not required. Experience with Epic is a plus, but not required. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include: * Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes. * Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events. * Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments. * Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision. Educational Requirements: Bachelor's Degree in related discipline preferred.. Experience Required: Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position. Professional Licensure/Special Skills and Certification Required: Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel. Interpersonal Relationships/Organizational Expectations: * Commitment to providing health care to families in a medically underserved community. * Willingness to be flexible in the development of new methods of health service delivery. * Ability to deal with sensitive information in a highly confidential manner. * Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies. * Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application. * Bilingual in English and another language appropriate to the health center's patient population required. * Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities. * Awareness of resources available within the health center to accommodate the needs of patients. * Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care. * Processes personal health information in accordance with FHCW HIPPA policies and procedures. Reports directly to RN Clinical Care Manager Monday- Friday; 8:30am -5:00pm

Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:** + Schedules and reschedules appointments for patients in the Jimmy Fund Clinic. + Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital. + Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care. + Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines + Triages scheduling phone calls for disease group and covering disease groups if applicable. + Serves as a liaison between patient/family/provider. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority. + Performs other administrative duties and tasks as requested by Manager/Supervisor. + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. + Participates in training new team members as requested. + May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:** + High school diploma required + A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00

Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits * Paid Time Off for FT Staff * Paid Holidays * Discounted Dental Services * EAP Services * Employee Referral Program * Employee Discounts * Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: * Medical, Dental, & Vision Insurance * Flexible Spending Account * Health Savings Account * Voluntary Accident & Critical Illness Benefit * Voluntary Term Life Insurance * Long Term & Short Term Disability * 401(K) Plan Job Summary: The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients. Essential Job Functions: * Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. * Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. * Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. * Confirm appointments are scheduled correctly and in the appropriate time frames. * Verify that all lab cases are present for scheduled appointments. * Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. * Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline * Patient education to the value of treatment recommendations. * Financial arrangements * Schedule treatment * Actively participate in filling your hygiene teams schedule * Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. * Monitor Dentrix reports to locate unscheduled treatment. * Provide checkup calls to all emergency and complex cases. * Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: * Assist with other projects and tasks as assigned by the General Manager. * Policy, procedure, standards and scopes of practice. * Exceptional customer service skills. * Strong communication skills. * Professional demeanor. * Exceptional patient education ability. * Self motivation * Ability to multitask. * Ability to facilitate change as directed. * Excellent keyboard/computer skills. * Team focused. Machines/Tools/Equipment: * Basic computer systems and practice management software. * Multi-line phone system. Working Conditions: * 12 hour shifts. Shift differential applies to Saturdays! * Required to sit for extended periods of time. * Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more! **********************************************************************

Full-time Description Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits • Paid Time Off for FT Staff • Paid Holidays • Discounted Dental Services • EAP Services • Employee Referral Program • Employee Discounts • Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: • Medical, Dental, & Vision Insurance • Flexible Spending Account • Health Savings Account • Voluntary Accident & Critical Illness Benefit • Voluntary Term Life Insurance • Long Term & Short Term Disability • 401(K) Plan Job Summary: The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients. Essential Job Functions: Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Verify that all lab cases are present for scheduled appointments. Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline Patient education to the value of treatment recommendations. Financial arrangements Schedule treatment Actively participate in filling your hygiene teams schedule Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases. Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: Assist with other projects and tasks as assigned by the General Manager. Policy, procedure, standards and scopes of practice. Exceptional customer service skills. Strong communication skills. Professional demeanor. Exceptional patient education ability. Self motivation Ability to multitask. Ability to facilitate change as directed. Excellent keyboard/computer skills. Team focused. Machines/Tools/Equipment: Basic computer systems and practice management software. Multi-line phone system. Working Conditions: 12 hour shifts. Shift differential applies to Saturdays! Required to sit for extended periods of time. Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more! **********************************************************************

Could you be our next Registration Scheduling Specialist at MLHC - Exton? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 12:30PM-9:00PM (w/ every 4th Saturday) Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79455 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Full-time Description Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits • Paid Time Off for FT Staff • Paid Holidays • Discounted Dental Services • EAP Services • Employee Referral Program • Employee Discounts • Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: • Medical, Dental, & Vision Insurance • Flexible Spending Account • Health Savings Account • Voluntary Accident & Critical Illness Benefit • Voluntary Term Life Insurance • Long Term & Short Term Disability • 401(K) Plan Job Summary: The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients. Essential Job Functions: Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Verify that all lab cases are present for scheduled appointments. Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline Patient education to the value of treatment recommendations. Financial arrangements Schedule treatment Actively participate in filling your hygiene teams schedule Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases. Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: Assist with other projects and tasks as assigned by the General Manager. Policy, procedure, standards and scopes of practice. Exceptional customer service skills. Strong communication skills. Professional demeanor. Exceptional patient education ability. Self motivation Ability to multitask. Ability to facilitate change as directed. Excellent keyboard/computer skills. Team focused. Machines/Tools/Equipment: Basic computer systems and practice management software. Multi-line phone system. Working Conditions: 12 hour shifts. Required to sit for extended periods of time. Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more! **********************************************************************

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Could you be our next Registration Scheduling Specialist at Lankenau Medical Center? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 2nd Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 78804 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at [ENTER LOCATION]? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to [ MAX#OF HOURS PER YEAR] hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: [ENTER SHIFT] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 78969 * Employee Status: Regular * Schedule: Part-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) MWTHUR 8-5, TUES 9-6, FRI 8-4PM Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************