Automotive Service Manager Manhattan KS
Service manager job at Briggs Auto
The Automotive Service Manager oversees the service department's operations, ensuring high-quality service, customer satisfaction, and profitability. This role involves managing a team of technicians, coordinating service activities, maintaining efficient workflow, and handling customer interactions. The manager is responsible for ensuring the service department meets its goals and operates efficiently within budget.
Key Responsibilities:
Team Management:
Supervise and lead a team of automotive technicians and service advisors.
Conduct hiring, training, and performance evaluations.
Foster a positive work environment and encourage team collaboration.
Customer Service:
Ensure high levels of customer satisfaction through excellent service.
Address customer complaints and provide timely resolutions.
Communicate effectively with customers about service needs and options.
Operational Management:
Oversee the scheduling and workflow of the service department.
Ensure compliance with safety and environmental regulations.
Implement and maintain service policies and procedures.
Financial Management:
Monitor and manage the service department's budget and expenses.
Develop and implement strategies to increase profitability.
Prepare financial reports and forecasts.
Quality Control:
Ensure all services and repairs are performed to the highest standards.
Conduct regular quality checks and inspections.
Maintain records of all service activities and repairs.
Qualifications:
Education:
High school diploma or equivalent (required).
Associate or Bachelor's degree in automotive technology, business administration, or related field (preferred).
Experience:
Minimum of 3-5 years of experience in automotive service, including supervisory or management roles.
Skills:
Strong leadership and team management abilities.
Excellent customer service and communication skills.
Proficiency in automotive repair and service procedures.
Financial acumen with the ability to manage budgets and analyze financial reports.
Problem-solving skills and attention to detail.
Familiarity with service management software and tools.
Working Conditions:
Work is typically performed in a service shop environment.
Exposure to noise, fumes, and other hazards related to automotive repair.
Occasional evening and weekend work may be required.
Conclusion:
The Automotive Service Manager plays a crucial role in ensuring the service department operates smoothly, meets financial goals, and delivers exceptional customer service. This position requires a blend of technical knowledge, leadership skills, and business acumen.
Store Manager
Dodge City, KS jobs
Full-Time | Salaried | Onsite
Be Part of Something Bigger at Bomgaars - Where Hard Work Meets Heartland Values
About Us:
Founded in 1944, Bomgaars Supply Inc. is a proud, family-operated retail chain of farm and ranch supply stores headquartered in Sioux City, Iowa. With over 180 stores across 15 states and over 5,000 team members, Bomgaars supports the backbone of America-farmers, ranchers, and rural communities-with trusted products, dependable service, and values rooted in history.
From humble beginnings-when our founder sold crackers from barrels and supplies from a Ford Model A-to becoming one of the fastest-growing farm retailers in the U.S., Bomgaars continues to grow while holding true to our mission: supporting hardworking communities and the people who depend on us by delivering what you need… when you need it.
About the Role: Store Manager
As a Store Manager at Bomgaars, you'll lead one of our farm and ranch retail locations in Dodge City, KS-driving results, developing talent, and fostering a culture of exceptional customer service. This leadership role is responsible for ensuring operational excellence, team development, and strong financial performance.
What a Day in the Life Looks Like:
Oversee all store operations, including scheduling, inventory, merchandising, and compliance.
Hire, train, and coach team members to meet company standards.
Lead team communication through huddles, performance reviews, and daily check-ins.
Ensure exceptional customer service and handle escalated issues professionally.
Implement promotions and support local community events.
Monitor and maintain accurate inventory levels and merchandising standards.
Train team members on our internal programs and systems.
Ensure compliance with HR, payroll, and safety procedures.
Why This Role Matters:
As the face of Bomgaars in your community, the Store Manager is a cornerstone of our success-shaping the customer experience, creating a safe and efficient work environment, and developing the next generation of retail leaders.
Who We're Looking For:
3+ years of experience in retail management, ideally in farm, ranch, hardware, or rural retail.
Proven ability to lead, coach, and develop high-performing teams.
Strong understanding of inventory control and merchandising.
Familiarity with rural lifestyle or agricultural products preferred.
Excellent communication, problem-solving, and organizational skills.
Willingness to work hands-on and lead by example.
You embody the Bomgaars CARES principles: Communication, Accountability, Responsiveness, Empathy, and Solution.
What You'll Bring:
High school diploma, and additional education or training in retail or business is a plus.
Leadership experience in staffing, coaching, performance management, and scheduling.
Comfort with physical aspects of the role (lifting, bending, standing, ladder use, etc.).
Familiarity with point-of-sale and retail management systems.
Ability to travel occasionally for meetings and training.
Must pass a background check.
Why Bomgaars?
At Bomgaars, you're not just joining a company, you're joining a legacy. With over 80 years of steady growth and a culture rooted in trust, service, and family values; we offer more than a career, we offer a connection to something meaningful.
We don't just support the farm and ranch community, we support each other. Whether you're in the field, in the store, or behind the scenes, you'll be part of a team that looks out for one another. At Bomgaars, we're committed to making sure you have what you need... when you need it.
A stable, growing company with local roots.
Opportunity to learn, grow, and expand your leadership career.
Supportive leadership and a collaborative team.
The chance to support employees who make a real difference in their communities.
Assistant Store Manager
Lenexa, KS jobs
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description
Bring the Energy. Lead the Team. Make Every Day Game Day.
Are you passionate about sports, fashion, and creating unforgettable customer experiences? Rally House is looking for an Assistant Store Manager who brings leadership, hustle, and team spirit to everything they do.
As Assistant Store Manager, you'll work closely with the Store Manager to deliver results through your team. You'll coach, train, and lead Team Sales Leads and Sales Associates to hit store goals, deliver outstanding service, and create a fun, fast-paced shopping experience that feels like a retail pep rally. From merchandising and receiving to coaching the team and daily operations, you'll play a key role in keeping your store game day ready.
At Rally House, we celebrate hometown connections by offering an outrageous selection of local and team apparel and gifts, giving fans the perfect way to represent their teams and communities. Working closely with the Store Manager, you'll help create a welcoming environment that brings fans and alumni together in celebration of their team spirit.
This role is perfect for retail leaders ready to take the next step in their career. Whether you're managing the floor or jumping in to help a customer find the perfect gear, you'll lead by example and show your team how it's done.
If you're a future Store Manager in the making who loves to win, inspires others, and leads with purpose - we want to hear from you.
Responsibilities
Staffing: shift management, leading others
Customer service: ensures customer remains the top priority
Delivery Results: inventory control, selling strategies
Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution
Skills And Knowledge
Ability to lead other others, Able to communicate with others in a clear and confident manner, Detail oriented, Enthusiastic attitude, Functional skills required to make basic use of digital devices and online applications, Growth mindset, Outgoing
Qualifications
Minimum 3 years experience in clothing retail; Minimum 1 years in a supervisory or team lead position coaching others; Associates or Bachelor's degree preferred; Sports enthusiast preferred.
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
$17.00 - $22.00
Hourly
Swing Shift (United States of America)
Lead Technician, Facility Services, Exterior Services
Derby, KS jobs
**What you'll do...** Lead Technician, Facility Services, Exterior Services At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year-round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.
**You can be successful if you have:**
+ Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
+ Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
+ Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping
+ Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
+ Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
+ Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
+ Strong customer service orientation, with the ability to troubleshoot and prioritize work
+ Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety
**Education**
High school diploma or equivalent is required
**Certifications**
+ Valid, state-issued driver's license
+ Hold a valid state-issued driver's license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (************************* .
The hourly wage range for this position is $26.00 - $51.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
21 years of age or older.
Valid, state-issued driver's license.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
Successful completion of a DOT physical and medical certification within 90 days of hire.
As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
2 years' experience in the landscaping/gardening industry.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Associate's degree in horticulture or related area., Certified nursery and/or landscape professional., Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint), Landscaping/gardening crew leader or supervisor., Proficient in speaking and understanding Spanish., State/local licensing where required (for example, Florida, Texas, California).
**Primary Location...**
2020 N Nelson Dr, Derby, KS 67037-2572, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Lead Technician, Facility Services, Exterior Services
Derby, KS jobs
What you'll do... Lead Technician, Facility Services, Exterior Services At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year-round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.
You can be successful if you have:
* Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams
* Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment
* Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping
* Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment
* Knowledge of planting, pruning techniques, and pest/disease management through chemical applications
* Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance
* Strong customer service orientation, with the ability to troubleshoot and prioritize work
* Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety
Education
High school diploma or equivalent is required
Certifications
* Valid, state-issued driver's license
* Hold a valid state-issued driver's license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $26.00 - $51.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
21 years of age or older.
Valid, state-issued driver's license.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
Successful completion of a DOT physical and medical certification within 90 days of hire.
As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
2 years' experience in the landscaping/gardening industry.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Associate's degree in horticulture or related area., Certified nursery and/or landscape professional., Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint), Landscaping/gardening crew leader or supervisor., Proficient in speaking and understanding Spanish., State/local licensing where required (for example, Florida, Texas, California).
Primary Location...
2020 N Nelson Dr, Derby, KS 67037-2572, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Service Manager
Overland Park, KS jobs
Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Performs as a leader and role model and maintains positive employee relations.
* Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
* Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
* Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
* Ensures proper customer service throughout the store and addresses specific customer issues.
* Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
* Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
* Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
* Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
* Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
* Trains workers in store policies, department procedures, and job duties.
* Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
* Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
* Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
* Explains store services to potential personal and business account customers to generate additional business for the store.
* Understands the basics of store accounting.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Determines the motivational needs of employees and provides the appropriate environment.
* Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
* Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
* Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
* Handles cash registers.
* Recommends cost reduction programs.
* Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
* Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.
Education and Experience:
* High School or equivalent experience.
* Two years or more of similar or related work experience preferred.
Supervisory Responsibilities (Direct Reports):
* Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
* Selects new employees and acts on employee problems.
* Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.
Physical Requirements:
* Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyService Manager
Overland Park, KS jobs
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Performs as a leader and role model and maintains positive employee relations.
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
Ensures proper customer service throughout the store and addresses specific customer issues.
Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
Trains workers in store policies, department procedures, and job duties.
Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
Explains store services to potential personal and business account customers to generate additional business for the store.
Understands the basics of store accounting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Determines the motivational needs of employees and provides the appropriate environment.
Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
Handles cash registers.
Recommends cost reduction programs.
Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.
Education and Experience:
High School or equivalent experience.
Two years or more of similar or related work experience preferred.
Supervisory Responsibilities (Direct Reports):
Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
Selects new employees and acts on employee problems.
Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.
Physical Requirements:
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Auto-ApplyCustomer Service Manager (Route Manager)
Salina, KS jobs
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Customer Service/Route Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, direct sales, customer satisfaction, route sales and credits.
Responsibilities/Essential Functions:
* Promote and sustain a safety culture
* Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
* Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager
* Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs
* Assist in the new account installations as directed by Service Manager and/or General Manager
* Manages day to day activities of customer service program(s) for the territory
* Visit all required customers each quarter to review growth and service opportunities
* Ensure RSRs respond to and resolve all service requests timely
* Sets clear expectations for customer service and leads by example
* 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)
* Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
* Negotiate and secure renewal agreements with existing customers that protect pricing and profitability
* Recruit, select and hire Route Sales employees
* Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.
* Delivers and participates in training to ensure customer retention and service goals are met
* Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.
* Attend meetings and complete necessary administrative work to improve customer satisfaction
* Coordinate collections for accounts receivable
* Protect and manage merchandise control processes
* Investigates and reports on all accidents or incidents, within 24 hours of notification
Knowledge/Skills/Abilities:
* Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.
* Strong interpersonal, analytical, communication, and customer service skills.
* Considerable negotiation skills.
* Computer proficiency, including working knowledge of MS Office software.
* Exposure to sales function preferred.
* Considerable skills in management, human relations, and communication.
Working Environment/Safety Requirements:
* Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).
* Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.
* Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
* Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.
Experience/Qualifications:
* High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience.
* Two years of service and route-based industry experience, with proven track record for growing customer accounts
* Previous profit and loss accountability and/or contract-managed service experience preferred
* Significant customer interface and service experience
* Production planning, maintenance, or warehouse operations experience preferred.
License Requirements/Certifications:
* Driver's license
* Automobile insurance on personal vehicle
* Meet minimum DMV/MVR points per company policy
* Successful completion of criminal background, motor vehicle record, and drug screen checks.
* Must be DOT-certified or eligible to obtain DOT medical certification
Location: 237 C Gold Road Salina, KS 67401
Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.
Service Manager
Kansas City, KS jobs
Job Details Kansas City Location - Kansas City, KS Full Time High School $75000.00 - $85000.00 Base+Commission/year Negligible Day ConstructionDescription
About Us
For nearly 100 years, The G.W. Van Keppel Co. has proudly served customers across the Midwest with reliable equipment, parts, and service. From construction and aggregate to material handling and specialty equipment, we are committed to building lasting partnerships and empowering our customers' success.
The G.W. Van Keppel Co. is an Equal Opportunity Employer. Applicants are considered without regard to race, gender, veteran status, disability, sexual orientation, or gender identity.
Job Summary
The G.W. Van Keppel Co., headquartered in Kansas City, Kansas, is seeking a Service Manager to lead our service department and ensure operational excellence. In this role, you'll manage people, processes, and customer relationships while driving profitability and efficiency. If you have strong leadership skills and a background in service management, we'd like to hear from you.
Responsibilities
Set and achieve department goals and objectives
Hire, train, coach, and monitor employee performance
Provide clear communication and follow-up with customers
Partner with other departments to maintain effective working relationships
Travel as needed for training and to support other Van Keppel locations across the Midwest
Benefits
Competitive pay
401(k) with company match
Comprehensive insurance package
Paid holidays and PTO
Qualifications
Required
Previous management experience leading people or teams
Strong communication and customer service skills
Experience working in a service department environment
Experience directly managing employees in a service department
Preferred
Experience directly managing employees in a service department
District Manager - Midwest and Southern Plains (MO-AR-OK-KS)
Olathe, KS jobs
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Western & Southwest Missouri, Kansas, Northwest Arkansas, Southeast Nebraska and Northeast Oklahoma
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
• Works with direct reports to develop and implement action plans that will improve operating results.
• Ensures adherence to company merchandising plans.
• Plans and conducts regularly scheduled meetings with direct reports.
• Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
• Recruits and recommends qualified employees for their team's staff positions.
• Approves all time-off requests for direct reports.
• Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
• Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
• Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
• Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
• Coordinates with direct reports in the recruitment and interviewing of applicants.
• Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
• Supports direct reports in conducting store meetings.
• Consults with leadership on the development of their team's strategy.
• Advises leadership to source external vendors for applicable services when appropriate.
• Liaises with regions to ensure timely and efficient communication flow.
• Consults with the business to effectively design and streamline applicable processes within the organization.
• Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
• Ensures that store personnel comply with the company's customer satisfaction guidelines.
• Oversees and manages the appropriate resolution of operational customer concerns by store management.
• Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
• Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
• Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
• Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
• Conducts store inventory counts and cash audits according to guidelines.
• Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
• Identifies cost-saving opportunities and potential process improvements.
• Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
• Other duties as assigned.
Education and Experience:
• Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
• Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
• Works cooperatively and collaboratively within a group.
• Ability to facilitate group involvement when conducting meetings.
• Develops and maintains positive relationships with internal and external parties.
• Negotiation skills.
• Conflict management skills.
• Ability to interpret and apply company policies and procedures.
• Knowledge of the products and services of the company.
• Problem-solving skills.
• Excellent verbal and written communication skills.
• Prepares written materials to meet purpose and audience.
• Ability to stay organized and multi-task in a professional and efficient manner.
• Gives attention to detail and follow instructions.
• Establishes goals and works toward achievement.
• Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
• Daily.
• Local.
• Company Car.
Customer Service Manager
Manhattan, KS jobs
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities:
* Perform duties as front-end manager
* Assist customers with returns
* Manage registers
* Assist customers as needed
* Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
* Excellent Customer Service Skills
* Basic Computer Skills
* Desire To Learn
* Trustworthy And Dependable
* Super Friendly
* Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call **************.
Customer Service Supervisor Full Time with benefits -Cosentinos Price Chopper 249 Shawnee KS 66226
Shawnee, KS jobs
The Customer Service Supervisor at Cosentinos Price Chopper in Shawnee, KS, is a pivotal role responsible for leading and motivating a team to deliver exceptional customer experiences. This position requires a strong focus on customer support, problem-solving, and effective communication. The ideal candidate will possess excellent leadership qualities, organizational skills, and the ability to manage customer inquiries efficiently. This role demands a detail-oriented individual with strong interpersonal communication skills and a commitment to maintaining high standards of professionalism.
Responsibilities:
Supervise and train customer service representatives, fostering a positive and productive work environment.
Handle escalated customer inquiries and complaints, providing timely and effective resolutions.
Monitor and analyze customer service metrics to identify areas for improvement and implement solutions.
Ensure adherence to company policies and procedures related to customer service operations.
Manage daily operations, including scheduling, staffing, and resource allocation, demonstrating strong time management and prioritization skills.
Utilize computer literacy and Microsoft Office Suite (especially Excel) to track performance, generate reports, and manage data entry.
Collaborate with other departments to address customer needs and improve overall customer satisfaction.
Demonstrate leadership by setting a positive example and motivating the team to achieve sales and merchandising goals.
Maintain a thorough understanding of customer relationship management (CRM) principles and apply them in daily interactions.
Effectively communicate with customers and team members, utilizing strong English language skills and written communication abilities.
Minimum Qualifications:
High school diploma or equivalent.
3-5 years of experience in a customer service role.
Working knowledge of Microsoft Office Suite, including Excel.
Demonstrated ability to handle customer inquiries and resolve issues effectively.
Strong interpersonal communication skills.
Proven leadership abilities and the capacity to motivate a team.
Excellent organizational skills and the ability to multitask.
Ability to work a flexible schedule, including evenings and weekends.
General knowledge of customer support principles.
Preferred Qualifications:
Previous supervisory experience in a retail environment
Assistant Store Manager
Park City, KS jobs
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyAssistant Store Manager
Fairview, KS jobs
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyAssistant Store Manager
Kansas jobs
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyAssistant Store Manager
Manhattan, KS jobs
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyWLA General Manager
Parsons, KS jobs
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Westlake associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$60K
For a full list of benefits and open positions, please visit us at: *****************************************************************
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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
RequiredPreferredJob Industries
Retail
Area Manager
Lenexa, KS jobs
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
Under the direction of the Operations Manager, Fulfillment, this position is responsible for providing leadership within all aspects of their department. This role is charged with meeting daily cost, service, and safety metrics. Daily time clock management, ensuring accuracies are maintained for proper coding within divisions, etc. Additionally, the Area Manager will lead pre-shift meetings, communication department goals and expectations. This role is also responsible for daily and hourly labor planning, directing Leads on labor moves and administration of bi-weekly individual associate scorecards.
Year 1 is going to be about:
Daily personal meetings with Leads to review quality control standards, performance, and attendance guidelines as well safety compliance.
Review and administer biweekly SPP associate individual score cards. Looks for patterns, opportunities, and eventually corrective actions.
Manage workflow in a manner so that department productivity, service level agreement, and quality goals are met or exceeded.
Take the necessary action to address issues consistent with the progressive coaching and counseling plan.
Plans, directs, and coordinates the activities of the shipping department in an organized, safe, and sanitary work environment that aligns with Turn5 policies, OSHA, and government regulations.
Clearly communicate the responsibilities of the Inbound Leads, these items include labor planning, labor moves including VTO and PTO, rate coaching and training.
Using SOS, EOD, and Department scorecards to ensure to ensure all critical KPI's are met within the SLA's.
Maintain and/or reduces cost and drives productivity within the department, with special focus on direct process path tasks and indirect tasks leveraging SPP rates, observations, calibrations and sometimes performing in the role for a set period to better understand the process.
Provides management of employees directly or through the Leads to ensure effective selection of work, retention and development of employees, disciplinary action and performance management unitizing the Tableau reports.
Communicate barriers, roadblocks or issues that present themselves on the floor during the execution.
We can't skip over some of the specific skills and experience we know are a “must” to be successful. So, we need you to have:
Education: Bachelor's degree in business or related field, or 2 to 4 years relevant work experience.
Experience: 2 to 4 years' experience in a related environment.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to analyze and resolve problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches
Ability to exercise good judgment and maintain strict confidentiality
Excellent verbal & written communication skills.
Ability to establish and maintain effective relationships with peers and employees; ability to present information and make effective recommendations to senior management.
Ability to work effectively in both a fast pace entrepreneurial environment, approaching problems and conflicts professionally and constructively
#CORP
Auto-ApplyArea Manager
Lenexa, KS jobs
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
Under the direction of the Operations Manager, Fulfillment, this position is responsible for providing leadership within all aspects of their department. This role is charged with meeting daily cost, service, and safety metrics. Daily time clock management, ensuring accuracies are maintained for proper coding within divisions, etc. Additionally, the Area Manager will lead pre-shift meetings, communication department goals and expectations. This role is also responsible for daily and hourly labor planning, directing Leads on labor moves and administration of bi-weekly individual associate scorecards.
Year 1 is going to be about:
* Daily personal meetings with Leads to review quality control standards, performance, and attendance guidelines as well safety compliance.
* Review and administer biweekly SPP associate individual score cards. Looks for patterns, opportunities, and eventually corrective actions.
* Manage workflow in a manner so that department productivity, service level agreement, and quality goals are met or exceeded.
* Take the necessary action to address issues consistent with the progressive coaching and counseling plan.
* Plans, directs, and coordinates the activities of the shipping department in an organized, safe, and sanitary work environment that aligns with Turn5 policies, OSHA, and government regulations.
* Clearly communicate the responsibilities of the Inbound Leads, these items include labor planning, labor moves including VTO and PTO, rate coaching and training.
* Using SOS, EOD, and Department scorecards to ensure to ensure all critical KPI's are met within the SLA's.
* Maintain and/or reduces cost and drives productivity within the department, with special focus on direct process path tasks and indirect tasks leveraging SPP rates, observations, calibrations and sometimes performing in the role for a set period to better understand the process.
* Provides management of employees directly or through the Leads to ensure effective selection of work, retention and development of employees, disciplinary action and performance management unitizing the Tableau reports.
* Communicate barriers, roadblocks or issues that present themselves on the floor during the execution.
We can't skip over some of the specific skills and experience we know are a "must" to be successful. So, we need you to have:
* Education: Bachelor's degree in business or related field, or 2 to 4 years relevant work experience.
* Experience: 2 to 4 years' experience in a related environment.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
* Ability to analyze and resolve problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches
* Ability to exercise good judgment and maintain strict confidentiality
* Excellent verbal & written communication skills.
* Ability to establish and maintain effective relationships with peers and employees; ability to present information and make effective recommendations to senior management.
* Ability to work effectively in both a fast pace entrepreneurial environment, approaching problems and conflicts professionally and constructively
#CORP
Auto-ApplyAssistant Manager, Operations Coffeyville, KS 215
Parsons, KS jobs
About Ace Retail Holdings
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Job Summary
The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Westlake Ace associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$18 per hour
For a full list of benefits and open positions, please visit us at: *****************************************************************
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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
RequiredPreferredJob Industries
Retail