Unit Coordinator jobs at Brigham and Women's Hospital - 64 jobs

32 hrs/week, day shift, 7a-7p, every third weekend, and every third holiday. . Base pay $20.50/hr plus applicable shift differentials. Benefits eligible. Summary: Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated. Job Description: Essential Functions: Provides excellent customer service to patients and families by applying best practices and standard operating procedures. Register's patients in critical care and trauma situations. Obtains accurate patient information on registrations. Establishes and maintains open communication with all departments and interacts with and clinical staff in those areas. Pages Providers as needed in the ED and follow ups to assure callers are connected. Assists in the shadowing and precepting of new employees. Order supplies and assures sufficient stock for unit needs. Answers internal and external phone calls. Assuring accurate response and follow up with each call. Education Requirement: High school graduate. Associates degree preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Demonstrated computer skills required with the ability to navigate most current technology systems. Strong administrative skills required. Excellent customer service and organizational skills. Experience: One year of previous health care experience preferred. Physical Requirements: OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Bend/twist, Patient Equipment CONTINUOUSLY: Audible speech, Chemicals/Medications, Climb stairs/ladder, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing - Far/near, Sitting, Standing, Walking Additional Physical Requirements performed but not listed above: Ability to multi-task within a stressful environment. "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Schedule: Monday-Friday, (5) 8-hour days, 8a to 4:30p Performs secretarial and environmental activities using current technology under the direction and supervision of RN. Job Description: Essential Functions: Monitors and maintains patient charts and medical records. Operates communication systems including but not limited to telephone, paging system, pneumatic tube, and other advanced communication technology devices. Assists with greeting, admission, registration, transfer, transport, and/or discharge of patients as assigned. Maintains unit and office supplies, ordering and stocking as needed. Ensures unit areas and rooms are maintained according to regulatory standards. Acts as a preceptor for orientation and training of other Unit Coordinator staff. Coordinates the transport of non-controlled medications from Pharmacy to designated licensed healthcare practitioners or from tube system to secured medication storage room. Initiates Code Blue/Medical Assist/ACT in emergency situations and ensures the communication of all required information to the appropriate staff. Education Requirement: High School Diploma or equivalent, required. Successful completion of an approved unit coordinator or clerk course, preferred. Certifications: Current CPR certification (BLS-Health Care Provider), required. Skills: Basic computer and technologyskills required. Excellent customer service, verbal, written, and interpersonal communication skills. Experience: Previous health care experience, preferred. Physical Requirements: OCCASIONALLY: Biohazard waste, Blood and/or Bodily Fluids, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Fume /Gases /Vapors, Lifting / Carrying: 41-60 lbs, Lifting / Carrying: 61-100 lbs, Loud Noises, Machinery, Patient Equipment, Power Tools, Problem solving, Sitting FREQUENTLY: Bend/twist, Computer skills, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Pushing / Pulling: 61-100 lbs, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel CONTINUOUSLY: Audible speech, Hearing acuity, Peripheral vision, Seeing - Far/near, Standing, Walking "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements. A caregiver who excels in this role will: * Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. * Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. * Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. * Triage appointments based on diagnosis, patient preferences and physician specialty. * Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedule according to protocol. * Maximize the department's allocated spaces by scheduling all procedures/surgeries. * Enter appointments into respective programs. * Ensure accuracy of all data including appropriate CPT coding and case information. * Enter all updates, corrections and changes to scheduled procedures/surgeries. * Maintain provider schedules for designated units and coordinate multiple physician schedules. * Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. * Notify patients of their arrival times per area protocols. * Act as a resource to all department personnel. * Communicate with all departments to maximize efficiency and expedite the admission process. * Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. * Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. * Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. * Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Special Unit Surgery Coordinator on our team, you will be responsible for scheduling outpatient appointments and coordinating all cardiac testing procedures for HVTI. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. A caregiver in this role works days from 8:30 a.m. - 5:00 p.m. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Identify services out of insurance plan or requiring referrals; may inform patient of courses of action. * Triage appointments are based on diagnosis, patient preferences and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Maximize the department's allocated spaces by scheduling all procedures/surgeries. * Enter appointment into respective programs, both routine and emergency add-on. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Enter all updates, corrections and changes to scheduled procedures/surgeries. * Maintain provider schedules for designated unit. * Coordinate multiple physician schedules. * Maintain familiarity with all appropriate scheduling functions. * Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations. * Notify patients of their arrival times per area protocols. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with all departments to maximize efficiency and expedite the admission process. * Maintain designated space/unit and patient management calendars/ledgers; maintains department data based on area needs. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years of related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment or scheduling * OR three years of customer service concierge experience * Proficient in use of Personal Computers (PC) and general knowledge of PC based systems and software * Knowledge of Microsoft Word and Excel applications * Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. **A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements.** A caregiver who excels in this role will: + Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. + Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. + Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. + Triage appointments based on diagnosis, patient preferences and physician specialty. + Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedule according to protocol. + Maximize the department's allocated spaces by scheduling all procedures/surgeries. + Enter appointments into respective programs. + Ensure accuracy of all data including appropriate CPT coding and case information. + Enter all updates, corrections and changes to scheduled procedures/surgeries. + Maintain provider schedules for designated units and coordinate multiple physician schedules. + Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. + Notify patients of their arrival times per area protocols. + Act as a resource to all department personnel. + Communicate with all departments to maximize efficiency and expedite the admission process. + Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. + Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED + Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. + Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. + Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in community programs, events, and volunteer activities. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The 16-bed Intensive Care Unit (ICU) at South Pointe Hospital treats patients suffering from various conditions that require advanced medical, surgical and cardiac care. As a Health Unit Coordinator (HUC) in the ICU, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works days from 7:00AM - 3:30PM, every other weekend and holiday requirement. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in community programs, events, and volunteer activities. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The 16-bed Intensive Care Unit (ICU) at South Pointe Hospital treats patients suffering from various conditions that require advanced medical, surgical and cardiac care. As a Health Unit Coordinator (HUC) in the ICU, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this position works days from 7:00AM - 3:30PM, every other weekend and holiday requirement.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Brunswick Family Health Center and become a part of one of the most respected healthcare organizations in the world. Brunswick Family Health Center is committed to providing world-class care close to home by offering primary care, emergency services and a wide array of specialties. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. The Brunswick Family Health Center Emergency Department features board-certified, emergency medicine physicians available around-the-clock to provide comprehensive care to adults and children. Depending on the type of visit, there are specific areas designed to take care of individual needs efficiently and compassionately. Backed by the full resources of Cleveland Clinic, the Emergency Department provides advanced care to the Brunswick community. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works PRN (as needed) variable shifts. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $20.75 Maximum hourly: $20.75 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Brunswick Family Health Center and become a part of one of the most respected healthcare organizations in the world. Brunswick Family Health Center is committed to providing world-class care close to home by offering primary care, emergency services and a wide array of specialties. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. The Brunswick Family Health Center Emergency Department features board-certified, emergency medicine physicians available around-the-clock to provide comprehensive care to adults and children. Depending on the type of visit, there are specific areas designed to take care of individual needs efficiently and compassionately. Backed by the full resources of Cleveland Clinic, the Emergency Department provides advanced care to the Brunswick community. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this position works PRN (as needed) variable shifts.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $20.75 Maximum hourly: $20.75 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitlePRN Patient Flow Coordinator - Florida RegionLocationClevelandFacilityRemote LocationDepartmentRegional Hospital Transfer Ctr-Medical OperationsJob Code001356ShiftDaysSchedule6:00am-2:30pm/2:00pm-10:30pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Flow Coordinator, fulfilling this goal starts in the office, where you will optimize patient flow to maximize enterprise capacity and support all inpatient placement activities for assigned areas and locations. This is a remote, PRN position. Candidates applying for this role will need to reside in Florida. A caregiver in this position works between 6:00am and 2:30pm, or 2:00pm and 10:00pm. Weekend rotations occur every 3rd weekend. A caregiver who excels in this role will: Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise. Support centralized communications between referring and accepting provider services for patients that will be admitted as a direct admit from home or office. Manage bed planning section within EPIC to monitor current and future admissions and discharges to determine impact on patient flow, resources and enterprise capacity. Communicate and collaborate with Access Nurses, Hospital Transfer Flow Coordinators and Nursing Operations Managers in triage, prioritization and all bed assignment activities associated with accurate patient transfer and placement needs. Collaborate with nursing and other ancillary departments to maximize day-to-day patient and bed flow management (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise). Utilize standardized patient placement processes across all areas of responsibility. Assign beds for all patients according to diagnosis and/or specific needs. Communicate hospital census information. Correct reported census errors and act as a resource to ensure accurate census and patient charges. Follow HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization. Oversee emergency and electronic back-up methods and procedures to support patient flow. Provide feedback to the supervisors related to process delays. Meet regularly with Transfer Center team members to discuss, problem-solve and develop mitigation strategies related to improvement of patient flow. Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development. Interpret and support policies, procedures and safety standards to facilitate daily operations. Develop and promote long-term relationships with referring facilities. Minimum qualifications for the ideal future caregiver include: High School Diploma or GED Two years of extensive customer service/healthcare experience, such as patient registration or appointment scheduling Knowledge of medical terminology Strong customer service, communication and organizational skills Preferred qualifications for the ideal future caregiver include: Previous experience in a hospital admission or patient flow setting Working knowledge of computerized hospital admission/bed management systems or other related office functions Computer experience in Epic, Microsoft Word and Excel Typing speed of 35WPM Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision. Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement. Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic's G90 Urology Medical/Surgical Unit is dedicated to the care of post-operative urology and overflow surgical patients and focuses on pain control, return of bowel and bladder function, DVT prevention and ambulation. Patients in this unit range in age from young adult to geriatric, however, the most common patient population is approximately 65 years old. Some of the primary procedures performed on this unit include partial nephrectomy, radical nephrectomy, radical prostatectomy, urolithiasis, and cystectomy with continent/incontinent urinary diversion. A PRN caregiver in this position works various shifts (3-12s)(days/evenings/nights/weekends). Every other holiday and weekend requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * 1 year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College Degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $20.75 Maximum hourly: $20.75 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic's G90 Urology Medical/Surgical Unit is dedicated to the care of post-operative urology and overflow surgical patients and focuses on pain control, return of bowel and bladder function, DVT prevention and ambulation. Patients in this unit range in age from young adult to geriatric, however, the most common patient population is approximately 65 years old. Some of the primary procedures performed on this unit include partial nephrectomy, radical nephrectomy, radical prostatectomy, urolithiasis, and cystectomy with continent/incontinent urinary diversion. **A PRN caregiver in this position works various shifts (3-12s)(days/evenings/nights/weekends). Every other holiday and weekend requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + 1 year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College Degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $20.75 Maximum hourly: $20.75 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. Hillcrest Hospital offers the most effective surgical services, from less invasive techniques to major surgeries for critical conditions. Our surgeons, nurses and support staff are committed to an exceptional level of excellence. Whether you require a minimally invasive procedure or a major surgery, our staff is dedicated to excellence in patient care. As Health Unit Coordinator (HUC) on this team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience, no matter where you serve. Using your administrative and clerical skills, you will ensure the efficient operational flow, allowing your fellow caregivers to continue providing optimal medical support. A caregiver in this position works from 9:00 a.m. - 7:30 p.m. or 10:00 a.m. - 8:30 p.m. with every weekend rotation and one 12-hour on-call holiday per year requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Flow Coordinator, fulfilling this goal starts in the office, where you will optimize patient flow to maximize enterprise capacity and support all inpatient placement activities for assigned areas and locations. This is a remote, PRN position. Candidates applying for this role will need to reside in Florida. A caregiver in this position works between 6:00am and 2:30pm, or 2:00pm and 10:00pm. Weekend rotations occur every 3rd weekend. A caregiver who excels in this role will: * Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise. * Support centralized communications between referring and accepting provider services for patients that will be admitted as a direct admit from home or office. * Manage bed planning section within EPIC to monitor current and future admissions and discharges to determine impact on patient flow, resources and enterprise capacity. * Communicate and collaborate with Access Nurses, Hospital Transfer Flow Coordinators and Nursing Operations Managers in triage, prioritization and all bed assignment activities associated with accurate patient transfer and placement needs. * Collaborate with nursing and other ancillary departments to maximize day-to-day patient and bed flow management (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise). * Utilize standardized patient placement processes across all areas of responsibility. * Assign beds for all patients according to diagnosis and/or specific needs. * Communicate hospital census information. * Correct reported census errors and act as a resource to ensure accurate census and patient charges. * Follow HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization. * Oversee emergency and electronic back-up methods and procedures to support patient flow. * Provide feedback to the supervisors related to process delays. * Meet regularly with Transfer Center team members to discuss, problem-solve and develop mitigation strategies related to improvement of patient flow. * Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development. * Interpret and support policies, procedures and safety standards to facilitate daily operations. * Develop and promote long-term relationships with referring facilities. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years of extensive customer service/healthcare experience, such as patient registration or appointment scheduling * Knowledge of medical terminology * Strong customer service, communication and organizational skills Preferred qualifications for the ideal future caregiver include: * Previous experience in a hospital admission or patient flow setting * Working knowledge of computerized hospital admission/bed management systems or other related office functions * Computer experience in Epic, Microsoft Word and Excel * Typing speed of 35WPM Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision. * Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement. * Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).