VP, Operations - Cash in Transit
Operations manager job at Brink's
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value-added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for
Vice President, CIT Control Tower
.
The individual in this role will focus on outbound delivery, carrier performance management, change management, transportation management system integration and team development, and sales team engagement while maintaining Brink's top priority of safety first. The ideal candidate must be self-directed achiever with strong supply chain experience and the ability to influence and effectively communicate vertically and horizontally across the organization and with external partners. In addition to lead transformation change for field operations and efficiency for route optimization for the North America Operations.
Key Responsibilities:
Develop supply-demand data points to be generated and produced with required data hierarchy to so the business can sense supply chain pulse at any level and any location locally and North America
Lead team through transformational change in developing efficiency in route optimization.
Focus on modal optimization and emissions reduction by removing waste and unnecessary shipments
Responsible for leading a team of analysts and control tower agents responsible for building and ensuring route adherence.
Responsible for executing routing and intra-day route optimization actions to deliver KPIs above
Is part of an advisory group to the SVP operations North America in a strategic capacity. Will also be tasked to head up cross function projects within the area of your expertise mainly of a strategic nature
Build and manage a high performing Control Tower Team
Reports on timely delivery metrics as developed.
Analyze and develop recommendations for Regional VPs on Messenger capacity planning as part of planning process to achieve.
Continuous Improvement
Accept continuous improvement as a "VALUE" of the organization and be responsible for identifying gaps and inefficiencies and suggest where improvements can take place.
Create and support and environment of continuous learning among all employees and contribute to an atmosphere of people care, dignity, positivity, and inspiration.
Minimum Qualifications
Bachelor's degree
Project management experience
7 years' experience in logistics, transportation, or related operations
10 years' experience in transportation management
APICS certification - CPIM/CSCP
Certification in Six Sigma, 5S, Lean or Continuous Improvement Processes
Previous experience utilizing ERP Systems (Workday, Oracle)
Previous experience utilizing Transportation Management Systems
Process improvement and project management training
Strong written and verbal communication skills
Strong team leadership acumen with the ability to give constructive feedback and coaching.
Prior proven success leading transformational change.
Ability to hold external partners accountable to load delivery to service level agreements
Ability to effectively partner cross-functionally, across all levels of the organization
Ability to travel approximately 10%-50% of the time
Preferred Qualifications:
Past experience leading a Transportation Operations team of 10+ people
Master's degree in Business, Logistics/Supply Chain, Engineering, or Transportation
SQL data query proficiency
Experience in a related transportation/supply chain industry
Professional Skills:
Strong consultative and problem - solving skills
Excellent interpersonal/communication and presentation skills
Good organizational skills
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Auto-ApplyOperations Manager
Saint Paul, MN jobs
ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs.
We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. Multi-modal expertise. Operations across the U.S., Mexico, and Costa Rica. The largest depot terminal network in North America. Industrial operations insights. Specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.
Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers.
Responsibilities:
As the Operations Manager, you will be responsible for leading the day-to-day operations of the ramp staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team.
Key Responsibilities:
Lead and manage daily operations, ensuring a safe, productive, and efficient work environment.
Coordinate and prepare railcars for loading and unloading.
Verify numbers on all inbound and outbound trains, ensuring accuracy and compliance.
Manage ramp crew movements to ensure timely and efficient operations.
Identify operational issues and implement problem-solving techniques to maintain workflow efficiency.
Enforce safety regulations and policies, providing on-the-spot coaching for any violations.
Promote employee engagement and retention by fostering a positive and collaborative work environment.
Perform both administrative and non-administrative duties as required, including reporting, staff training, and scheduling.
Qualifications:
Requirements
Experience in Auto/Rail or Intermodal required
2+ years of progressive supervisor/manager experience
Exceptional organizational, multi-tasking and time management skills
Excellent communication skills are mandatory
Proficient in Outlook and MS Office suite of products
Strong Work Ethic
Open availability
Willingness to work in varying weather conditions
Auto-ApplyTransit General Manager
Sedona, AZ jobs
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities:
MV Transportation is seeking a Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Participate in location(s) employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in transit operations management and a combination of (7) seven years of management or supervisory experience in a multi-mode transit environment
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $90,000-$125,000/year
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyTransit General Manager
Carson, CA jobs
Responsibilities:
MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications:
Talent Requirements:
College degree or equivalent business management experience.
Transit Management experience required.
Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
Starting Salary Range: $175,000 - $197,000
During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#APPCAST
Auto-ApplyDirector of Operations
Greensburg, PA jobs
Greensburg, PA
JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes.
This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice.
Responsibilities
Translate CEO directives into actionable plans and ensure alignment and execution across all locations.
Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines.
Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently.
Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences.
Standardize and optimize systems, policies, and procedures across locations.
Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management.
Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks.
Develop clear career pathways and leadership pipelines to support organizational expansion.
Build and nurture a culture of respect, accountability, and opportunity across the organization.
Coordinate with marketing to execute growth campaigns aligned with CEO strategy.
Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow).
Oversee compliance for all locations, providers, and equipment.
Manage accounts payable and budgets in collaboration with CEO.
Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively.
Report weekly scorecards and performance summaries to the CEO with recommended adjustments.
Requirements
Bachelors degree required, Masters degree preferred.
5-10+ years of multi-site operational leadership, preferably within dental environment.
Demonstrated ability to translate executive vision into actionable operational plans.
Proven success in building scalable systems, processes, and SOPs across multiple locations.
Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management.
Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards).
Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers.
Familiarity with compliance requirements within healthcare or similarly regulated industries.
Background in managing accounts payable, budgeting, and working closely with executive teams.
Salary Range
100-110k + variable compensation
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
Manager End User Services
Sunnyvale, CA jobs
Role: EUC Architect
The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments.
Key Responsibilities
1. Endpoint Security Architecture & Design
Review and enhance endpoint architecture, including AV, EDR solutions.
Evaluate endpoint configuration, control enforcement, coverage, and security baselines.
Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB.
Review architectural components, telemetry flow, and sensor deployment methodology.
Validate data exchange between endpoint security tools and central monitoring systems.
2. Policy & Governance
Ensure endpoint security operations align with organizational security policies.
Review and update endpoint security policies aligned with NIST standards.
Validate roles & responsibilities across IT, SecOps, and endpoint management teams.
Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance.
3. Endpoint Operations & Integration
Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls.
Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices.
Validate tagging, categorization, and asset mapping across EDR platforms and CMDB.
Check integration with NAC, SIEM, AD, vulnerability management, and patching tools.
4. Risk Management, Patching & Compliance
Review patch management and vulnerability remediation processes across endpoints.
Verify endpoint compliance monitoring, dashboards, and alerting workflows.
Assess patching SLAs, automation processes, and compliance reporting.
Skills & Qualifications
Technical Skills
Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne).
Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools.
Solid understanding of SIEM/SOAR platforms and AD integration.
Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening.
Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.).
Experience designing endpoint security architectures for large enterprises.
Director of IT Operations
Tampa, FL jobs
PLEASE NOTE: This position is based in Tampa, FL and requires on-site interviews. We are currently focusing on candidates who are local to the Tampa area.
Job Purpose:
The Director of IT Operations is responsible for leading the execution, reliability, and continuous improvement of IT services and technology delivery across the organization. This role ensures that IT operations, enterprise platforms, infrastructure, and service delivery functions operate with clarity, accountability, and measurable business impact.
In addition to operational excellence, this role is expected to apply critical thinking and long-term perspective to identify patterns, anticipate future needs, and help shape the evolution of IT operations in alignment with business strategy.
Responsibilities and Associated Duties:
The Director of IT Operations provides leadership and oversight across IT operations, service delivery, infrastructure, and enterprise systems. In addition to driving day-to-day execution, this role applies critical thinking and a long-term perspective to identify patterns, challenge assumptions, and improve how IT services scale over time. The Director is trusted to make independent operational decisions, while exercising sound judgment on when to escalate, align, or present recommendations to senior leadership.
Key Duties:
Provide operational leadership: Establish standards, cadence, and accountability for day-to-day IT operations, including support, infrastructure, and enterprise platforms.
Own service delivery and support management: Ensure effective support operations focused on quality, root cause resolution, and continuous improvement.
Lead technology delivery and execution: Drive completion of IT initiatives, unblock stalled efforts, and coordinate delivery across teams and vendors.
Oversee cloud, infrastructure, and DevOps operations: Ensure reliability, security, scalability, and cost effectiveness of Azure and related platforms.
Maintain enterprise systems oversight: Act as operational owner for ERP, POS, telephony, and other critical business systems.
Provide people leadership: Line manage IT, development, and product resources, handling performance, workload, and day-to-day management responsibilities.
Manage vendors and stakeholders: Oversee third-party partners and act as a trusted IT leader to business and executive stakeholders.
Support governance and risk management: Identify operational risks, ensure compliance, and maintain change and access controls.
Measures of Success:
Stability and reliability of IT services
Reduction in recurring incidents and operational escalations
Successful delivery of IT initiatives on time and within scope
Service quality and stakeholder satisfaction
Effectiveness of team leadership and accountability
Visibility into operational health, risks, and performance metrics
Demonstrates the ability to anticipate operational needs and influence the long-term evolution of IT services and delivery models
Knowledge, Experience and Skill Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Senior-level experience leading IT operations, service delivery, or technology execution.
Broad technical understanding of cloud infrastructure, DevOps practices, enterprise systems, and IT support operations.
Experience managing and leading technical teams.
Strong decision-making, communication, and stakeholder management skills.
Demonstrated ability to think beyond day-to-day operations and evaluate long-term impact
Comfortable challenging existing approaches and proposing alternative solutions
Able to connect operational decisions to broader business and technology strategy
Experience contributing to medium- and long-term planning while maintaining operational accountability
Nice to have: Recent experience with AI-enabled solutions or agents, and/or supporting call center environments.
Disclaimer:
This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.
Laboratory Operations Manager
Houston, TX jobs
Job purpose
The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards.
Duties and responsibilities
Included, but not limited to:
· Participate in the establishment and maintenance of laboratory policies and procedures
· Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria
· Perform QC testing and recognize deviation from acceptable values
· Follow established protocol for remedial action for QC variances
· Ensure proper maintenance is completed
· Ensure calibration period is adequate to cover testing
· Oversee and direct proficiency survey testing
· Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications
· Ensure testing and recording of results in all lab areas are managed by the technical team
· Understand reference laboratory workflow
· Provide resolution for technical and non-technical variances occurring in the laboratory
· Verify the Lab Director's review of monthly QC, maintenance, patient records, and QA monitors
· Ensure test analysis and specimen examination meets all acceptable performance criteria
· Evaluate and/or implement new procedures, tests, or methodologies
· Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable
· Organize workflow and ensure that employees understand their duties
· Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment
· Ensure all users of the lab are wearing the appropriate PPE
· Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties
· Identify and resolve workplace problems, including tardiness or absenteeism
· Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner
· Familiarity with LC-MS/MS instruments
· Perform other similar or related duties as requested or assigned
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications
Required
· Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4+ years of high-complexity toxicology testing experience
Preferred
· Previous experience working autonomously in a clinical chemistry environment preferred
· Prior experience in general blood testing preferred
· Method development/validation experience considered a plus but not required
· Previous lab management/supervisory experience preferred
Working conditions
· May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens.
· Must be able to work under stress and in fast-paced environment.
· Emergent situations could extend working hours or require infrequent week-end work.
Physical requirements
Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing.
Reasonable accommodation may be made to accommodate a qualified individual with a disability.
Assistant General Manager
Antioch, CA jobs
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
The Assistant General Manager supports the General Manager in directing the passenger transit operations. This position is based in Antioch, CA. The Assistant General Manager is responsible for the day-to-day operations of the contract, facility and safety of personnel and passengers, customer service and managing the financials.
Transdev is proud to offer:
Competitive compensation package of minimum $95,000 - maximum $110,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
Directs daily operations management.
Provides strategic planning and direction to the operations staff.
Manages contract compliance.
Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the facility's management staff. xevrcyc
Other duties as required.
Travel requirement outside of immediate area (as a percent):
Laboratory Operations Manager
Miramar Beach, FL jobs
Job purpose
The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards.
Duties and responsibilities
Included, but not limited to:
· Participate in the establishment and maintenance of laboratory policies and procedures
· Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria
· Perform QC testing and recognize deviation from acceptable values
· Follow established protocol for remedial action for QC variances
· Ensure proper maintenance is completed
· Ensure calibration period is adequate to cover testing
· Oversee and direct proficiency survey testing
· Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications
· Ensure testing and recording of results in all lab areas are managed by the technical team
· Understand reference laboratory workflow
· Provide resolution for technical and non-technical variances occurring in the laboratory
· Verify the Lab Director's review of monthly QC, maintenance, patient records, and QA monitors
· Ensure test analysis and specimen examination meets all acceptable performance criteria
· Evaluate and/or implement new procedures, tests, or methodologies
· Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable
· Organize workflow and ensure that employees understand their duties
· Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment
· Ensure all users of the lab are wearing the appropriate PPE
· Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties
· Identify and resolve workplace problems, including tardiness or absenteeism
· Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner
· Familiarity with LC-MS/MS instruments
· Perform other similar or related duties as requested or assigned
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications
Required
· Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4+ years of high-complexity toxicology testing experience
Preferred
· Previous experience working autonomously in a clinical chemistry environment preferred
· Prior experience in general blood testing preferred
· Method development/validation experience considered a plus but not required
· Previous lab management/supervisory experience preferred
Working conditions
· May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens.
· Must be able to work under stress and in fast-paced environment.
· Emergent situations could extend working hours or require infrequent week-end work.
Physical requirements
Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing.
Reasonable accommodation may be made to accommodate a qualified individual with a disability.
Senior Customer Operations Manager
Ontario, CA jobs
The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
Wage: $75,000 annually
What You'll Do:
Oversee Customer Operations Managers and other customer operations employees
Manage daily customer operations, fleet availability, and revenue generation for the assigned function
Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolve customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
Conduct performance evaluations that are timely and constructive, where applicable
Participate in the recruiting process, as required
Provide management with various updates and indicators as requested
Remain current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
Ability to drive process and organizational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplySenior Customer Operations Manager
Ontario, CA jobs
The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
Wage: $75,000 annually
What You'll Do:
Oversee Customer Operations Managers and other customer operations employees
Manage daily customer operations, fleet availability, and revenue generation for the assigned function
Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolve customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
Conduct performance evaluations that are timely and constructive, where applicable
Participate in the recruiting process, as required
Provide management with various updates and indicators as requested
Remain current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
Ability to drive process and organizational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyCustomer Operations Manager
Sacramento, CA jobs
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Pay: $70,000 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyCustomer Operations Manager
Sacramento, CA jobs
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Pay: $70,000 annually
What You'll Do:
* Responsible for daily customer operations and revenue generation for their assigned function
* Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolves customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
* Conducts performance evaluations that are timely and constructive, where applicable
* Participates in the recruiting process, as required
* Provides management with various updates and indicators as requested
* Remains current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Ability to address and resolve customer service challenges
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
* Ability to drive process and organizational change
* Ability to influence
* Ability to motivate teams and keep a positive attitude in a fast-paced environment
* Ability to work under minimal supervision with a goal-oriented mindset
* Ability to see the big picture and leverage critical thinking and decision-making skills
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyCustomer Operations Manager
Sacramento, CA jobs
The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
**Pay** : $70,000 annually
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Operations Manager
Birmingham, AL jobs
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $55,000.00 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyOn site Operations Manager/ 2nd shift
Wayne, NJ jobs
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
POSITION SUMMARY
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
· Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
· Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
· Meets all client specified KPI's and complies with Quality system requirements.
· Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
· Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
· Delivers results by leveraging the skills of the right people at the right time
· Effectively keeps senior management and client representatives informed of critical issues that affect the operations
· Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
· Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
· Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
· Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
· Provides ongoing growth and development opportunities for team members
· Supports adherence to Standard Operating Procedures (SOPs).
· Conducts routine staff meetings to review daily/weekly work activities.
Management Information Systems
· Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
· Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
· Remains knowledgeable regarding changes in hardware and software technology.
· Develops proficiency in client systems.
Customer Management:
· Manages high level customer service standards for all functions.
· Assures that client accounts receive the required level of operational and administrative support.
· Maintains appropriate contact with all functions and responds to requests when required.
· Attends or leads meetings with key customers to discuss any customer issues.
· Coordinates management of supplier/customer visits to the site.
· Promotes a positive relationship with clients by providing excellent customer service.
Budgeting/Financials:
· Supports the development of an annual operating budget.
· Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
· Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.
Equipment & Facilities
· Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
· Ensures team members are properly trained on any MHE.
· Keeps informed of relevant new technology and make recommendations as applicable.
Safety
· Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
· Audits warehouse for compliance with safety, security, and quality principles and rules.
· Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
· Work overtime as dictated by business whether mandatory or voluntary
· Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
· Manages warehouse operations supervisors & support staff.
Education & Experience
· Must have a high school diploma or general education degree (GED).
· Bachelor's degree is preferred
· 7 years' experience working in a logistics/distribution/relevant environment.
· 5 years' experience in a supervisory role
· Must be able to work in unregulated temperatures within the warehouse during the
warmer and colder months can range from mild to moderate
Computer Skills
· Proficient in Microsoft Office (Excel, Work, and Power Point)
· Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
· English (reading, writing, verbal)
· Proficiency in business communication at all levels
Other
· Strong attention to detail accuracy and accomplish job task in a timely manner
· Good organizational and personnel skills
· Good communication skills, written and oral
· Good leadership, supervision, and planning skills
· Able to work flexible schedules, including nights and weekends, as required by the operation
· Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
· Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PHYSICAL DEMANDS
Occasionally
· Handling/Fingering, Sitting
Frequently
· Bending
Constantly
· Walking and Standing
Ability to Lift/Carry and Push/Pull
· 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at ***********
On site Operations Manager/ 2nd shift
Wayne, NJ jobs
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
POSITION SUMMARY
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
* Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
* Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
* Meets all client specified KPI's and complies with Quality system requirements.
* Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
* Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
* Delivers results by leveraging the skills of the right people at the right time
* Effectively keeps senior management and client representatives informed of critical issues that affect the operations
* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
* Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
* Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
* Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
* Provides ongoing growth and development opportunities for team members
* Supports adherence to Standard Operating Procedures (SOPs).
* Conducts routine staff meetings to review daily/weekly work activities.
Management Information Systems
* Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
* Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
* Remains knowledgeable regarding changes in hardware and software technology.
* Develops proficiency in client systems.
Customer Management:
* Manages high level customer service standards for all functions.
* Assures that client accounts receive the required level of operational and administrative support.
* Maintains appropriate contact with all functions and responds to requests when required.
* Attends or leads meetings with key customers to discuss any customer issues.
* Coordinates management of supplier/customer visits to the site.
* Promotes a positive relationship with clients by providing excellent customer service.
Budgeting/Financials:
* Supports the development of an annual operating budget.
* Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
* Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.
Equipment & Facilities
* Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
* Ensures team members are properly trained on any MHE.
* Keeps informed of relevant new technology and make recommendations as applicable.
Safety
* Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
* Audits warehouse for compliance with safety, security, and quality principles and rules.
* Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* Manages warehouse operations supervisors & support staff.
Education & Experience
* Must have a high school diploma or general education degree (GED).
* Bachelor's degree is preferred
* 7 years' experience working in a logistics/distribution/relevant environment.
* 5 years' experience in a supervisory role
* Must be able to work in unregulated temperatures within the warehouse during the
warmer and colder months can range from mild to moderate
Computer Skills
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
* English (reading, writing, verbal)
* Proficiency in business communication at all levels
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Able to work flexible schedules, including nights and weekends, as required by the operation
* Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at ***********
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Site Operations Manager
Oakland, CA jobs
At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.
About the Position
The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates.
Functions
* Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling.
* Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site.
* Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer.
* Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership.
* Responsible for supporting a healthy and effective "Lean Culture" participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network.
* Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information.
* Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders.
* May function as the sites HR administrator in partnership with network HR support.
* Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers.
* May perform necessary product inspections, functionality checks and other duties.
Qualifications
* Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.
* Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred.
* Must have a solid transportation background and an understanding of efficient transportation principles.
* Experience using warehouse, transportation, and inventory management systems preferred.
* Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word).
Competencies
* Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
* Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
* Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
* Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
* Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
* Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
Travel Requirements
* This position is expected to travel approximately 25% or less.
* A passport is not required, but recommended.
Disclosures
* For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy **********************************************************************************
* The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
* Per company policy, all internal job postings expire 14 days from the date they are posted.
The approximate pay range for this job is:
$87,170.00 - $130,870.00
Benefits offered:
* Medical insurance including HSA, HRA and FSA accounts
* Supplemental insurance including critical illness, hospital indemnity, accidental injury
* Dental Insurance
* Vision Insurance
* Basic Life and Supplemental Life
* Short Term and Long Term Disability
* Paid Parental Leave
* 401(k)
* Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
* Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.
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For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
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Auto-ApplyBOS/Facility O&M/Logistics Operations Manager
Maryland jobs
Job Description
Stampede Ventures, Inc., a company within the BSNC family is currently seeking a qualified Operations Manager for BOS, Facility O&M and Logistics Contracts. This is a large and growing industry for SVI, and we are looking for a motivated and experience OM to manage new contracts in addition to helping us secure new contracts.
Applicants will be contacted via phone or email within ten (10) business days of submittal.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.
Manage/Oversee multiple Government/DOD Base Operations Support and/or Facility Maintenance contracts
Transition Contract startups and close outs
Manage Direct reports (Project Managers, Quality Control managers, SSHO, etc.) for each contract
Meet and communicate with government reps (Contracting Officers, COR's, Contract Specialists, etc.) as needed
Manage Budgets and Performance Work Statement requirements
Manage Large Procurements (Vehicles, Heavy equipment, etc.) during transition and throughout contract life
Assist with Business Development needs (reviews, planning, site visits, etc.)
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required (Minimum Necessary) Qualifications (applies to both this section and KSAO's)
Bachelor's Degree with 2 years' experience and/or minimum 5+ years direct experience
Top Secret Clearance (Poly)
Facility Maintenance Experience
Logistics Experience
Proficient Computer Skills (Excel, Word, Power Point, etc.)
Ability to Travel frequently
Estimating Experience (RS Means, etc.)
OSHA 30 Certification
Knowledge, Skills, Abilities, and Other Characteristics
Self-Motivated
Good People Skills
Works well under pressure
Ability to make high level decisions
Ability to hire and terminate employees
Familiar with government contracts
Preferred
10+ years' experience working BOS, Facility O&M or Logistics contracts
Government/DOD contract experience
Experience managing multiple high level/high dollar contracts
Proficient Computer Skills
Estimating Experience
NECESSARY PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
This position does perform DOT “safety-sensitive” functions (as defined under 49 CFR Part 40) and is subject to all federal requirements related to Department of Transportation requirements for those performing, or on-call to perform, “safety-sensitive” functions. Employees must provide a valid Commercial Driver's License (CDL) and Medical Examiner's Certificate (MEC).
This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
WORK ENVIRONMENT
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.
SUPERVISORY RESPONSIBILITIES
Hires and supervises direct reports.
Terminates employees as needed/directed
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.
Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.