About OnRamp
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
The Role
As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education.
You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals.
Responsibilities
Lead all aspects of our customer‑facing post sales strategy, operations, and process development
Own target attainment for NRR including both renewal and expansion quota.
Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development
Regularly engage and build executive level relationships with customers
Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan
Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics
Collaborate with Product and Engineering on customer escalation and ticket resolution process
Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development
Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements
Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement
Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management
Collaborate with Marketing to create and promote thought leadership content
Qualifications and Experience
Experience as a CSM in a B2B SaaS company
Experience building and leading a growing team
Experience with all post‑sales SaaS functions
Experience with SMB, Mid‑Market, and Enterprise customers
Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions.
Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.
Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies
Strong process design skills
Exceptional executive level customer facing communication, issue resolution, and expansion sales skills
High comfort level with ambiguity and working on a small team in a fast moving environment.
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company backed by top‑tier investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 5 days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
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$41k-50k yearly est. 5d ago
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Managing Director, National Accounts
Medium 4.0
Chicago, IL job
At IntraFi, we do more than innovate-we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.
As the nation's largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes-from community banks to large financial organizations-which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system.Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.
Your Role
Leveraging your experience and results-oriented mindset, you will be a key member of our National Accounts Team responsible for managing and expanding IntraFi's relationships across the largest banks in the country. Specifically, you will focus on developing and maintaining relationships within our bank channel that will drive revenue growth and expand opportunities. You will play a pivotal role in promoting our market presence and achieving ambitious sales targets.
Your Responsibilities
Cultivating and maintaining strong, synergistic client relationships by understanding client needs and challenges and providing solutions that leverage and grow the value of IntraFi's services.
Identifying and energetically pursuing new market opportunities, target segments, and potential clients to expand market penetration.
Collaborating with our product and service teams to tailor the use of IntraFi's product suite for specific client objectives and needs.
Working closely with cross-functional teams to ensure seamless execution of sales initiatives.
Staying abreast of industry trends, competitor activities, and emerging technologies to ensure IntraFi remains nimble and responsive to client demands and market opportunities.
Leveraging market insights to refine sales strategies and stay ahead of the curve.
Monitoring sales performance metrics, including conversion rates and pipeline growth, to meet established performance goals.
Sharing regular updates with senior management on sales progress and market trends.
Required Experience, Skills, and Qualifications
Experience with, or enthusiasm for learning, artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
10+ years of relevant work experience, including proven experience as a successful sales leader, preferably in financial services
Experience selling solutions to commercial and institutional organizations within large banks
An in-depth understanding of bank balance sheets
Aptitude and curiosity to quickly learn new products and services; a self-starter mindset
Strong analytical skills and data-driven decision-making abilities
Excellent interpersonal and communication skills
Ability to thrive in a fast paced, dynamic, and collaborative environment
History of meeting and/or exceeding sales goals
Willingness to travel extensively
Bachelor's degree
For this position, the total compensation (base and commission) estimate is $240,000 to $320,000. These plans are based on achievement against sales targets and/or business objectives. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The compensation range is subject to change and may be modified at any time.
Employee Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.
IntraFi's job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact **************.
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A leading financial technology company in Chicago is seeking a Payment Performance leader to enhance payment strategies and user adoption. This role involves developing and leading a team of strategists while improving the quality of Stripe's payment products. Ideal candidates should have over 15 years of experience in payments, showcasing strong analytical and leadership skills in a fast-paced environment. Competitive compensation and benefits are offered, including equity and wellness stipends.
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$110k-148k yearly est. 3d ago
Mathematics Expert (Masters/PhDs)
Labelbox 4.3
Boston, MA job
Mathematics Expert - $90/hr Remote - Alignerr About the job
At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting‑edge AI models.
Mathematics Expert (Masters/PhDs)
Type: Hourly Contract
Compensation: $75-$90 /hour
Location: Remote
Commitment: 10-40 hours/week
Role Responsibilities (Training support will be provided)
Develop, solve, and review advanced mathematical problems with real‑world relevance.
Apply expertise in algebra, calculus, statistics, discrete mathematics, or related areas to design complex problem statements.
Collaborate asynchronously with AI researchers and domain experts to enhance AI model reasoning.
Ensure mathematical rigor, clarity, and depth across all deliverables.
Requirements
Master's or PhD in Mathematics or a related field from a top U.S. university (or equivalent).
Experience coding in Python, MATLAB, or Mathematica for research or projects.
Strong expertise in algebra, calculus, statistics, or discrete mathematics.
Exceptional written and verbal communication skills with strong attention to detail.
Fluent in English and currently based in the U.S., Canada, New Zealand, U.K., or Australia.
Preferred
Prior experience with data annotation, data quality, or evaluation systems.
Application Process (Takes 15-20 min)
Submit your resume.
Complete a short screening.
Project matching and onboarding.
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
$75 - $90 an hour
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$75-90 hourly 3d ago
Senior Executive Business Partner - AI-Driven Ops
Klaviyo Inc. 4.2
Boston, MA job
A leading technology firm is seeking a Senior Executive Business Partner to support its SVP of GTM Operations and SVP of Worldwide Strategic Partnerships. This role involves overseeing executive schedules, providing strategic project management input, and managing correspondence and meetings. Candidates should have significant experience in executive administration, especially within operations and sales, and be versatile in AI tools to elevate processes. The position requires being on-site at least 3 days a week in Boston, MA, with some travel expected.
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$97k-166k yearly est. 2d ago
Director, Asset Management
Shine Associates, LLC 4.0
Chicago, IL job
SPECIFICATION
DIRECTOR - ASSET MANAGEMENT
Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client. This position will be based in Chicago, IL.
CONFIDENTIALITY
Information contained in this position specification is confidential.
CLIENT DESCRIPTION
Founded in Dallas, Texas in 1965, the Company consistently ranks as one of the top managers and developers of office, industrial, retail, and mixed‑use properties. The firm is a respected full‑service real estate firm providing investment management, development, and a suite of integrated services to owners, investors, lenders, and occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC‑registered investment advisor headquartered in Chicago, IL and currently manages $5.0B in real estate assets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to‑be‑determined portfolio of primarily office and industrial assets located across the United States.
Create strategic plans for each asset including valuations, cash flow projections, annual operating and capital budgets.
Set, evolve and execute redevelopment, leasing and sale plans and direct all aspects of relationships with regional partners and third‑party service providers.
Aggressively predict and respond to dynamic market conditions.
Oversee the budget process for all assets under management.
Work closely with leasing staff, regional partners and third‑party contractors to structure, negotiate, review and execute leases.
Monitor overall performance of assigned properties against plan and budget.
Plan for and anticipate cash flow needs and oversee draw disbursements.
Provide high quality lender and investor reporting.
Support acquisition, financing and refinancing execution.
Continuously keep senior management and investors informed on evolving strategies.
Provide strategic, investment and analytical direction and oversight to regional partners and internal personnel.
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualified professionals will have 7-10+ years of demonstrable success in managing a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily and medical office. Additional experience in asset/portfolio reporting is strongly desired.
Proven leadership with a creative hands‑on approach to operations, leasing, development, capital markets, financing, marketing, and ownership issues.
Ability to exceed investment/return performance objectives.
Proven experience creating value from acquisition through disposition.
Strong financial statement, lease and loan document analysis skills.
Effective management of analyst and associate staff.
Accountability for regional partner relationships at development and operating levels.
Knowledge of industry trends and competitors.
Collaborative team player in a professional environment.
Strong computer skills - Excel, Word and ARGUS.
Excellent oral and written communication skills.
Unquestionable integrity and a strong work ethic.
Bachelor's degree required.
COMPENSATION
The annual compensation is approximately $240,000-$280,000, plus discretionary bonus, LTIP and a variety of benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
Hillary H. Shine, Principal
Kelsey E. Shine, Director
Cell: ************** / **************
Email: ****************************** / *****************************
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$240k-280k yearly 5d ago
Senior Software Engineer - New Product
Klaviyo Inc. 4.2
Boston, MA job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the Role
Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company's growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You'll optimize existing products and create new solutions that redefine what's possible for our customers.
As a Senior Engineer, you'll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You'll also act as a leader and mentor, and drive key technology decisions. Additionally, you'll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.
The New Products team drives Klaviyo's most ambitious innovations-creating and scaling the company's boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership-rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo's future through experimentation, creativity, and executional excellence.
What We're Looking For
A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.
7+ years of experience in a software engineering role.
Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.
Experience leading projects and being accountable for their outcomes.
Experience mentoring team members or driving initiatives that help the team learn new skills.
Experience conducting code reviews and running a robust testing cycle.
Experience working in agile, fast-paced environments.
You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Nice to Have
Skills with Python and related technologies
Skills with React and related technologies
Experience developing digital marketing or customer data software solutions.
Experience with machine learning.
Experience building cloud-native solutions, ideally with AWS.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$152,000 - $228,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
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$152k-228k yearly 2d ago
Director of AI-Driven Product for Intelligent Control Tower
Fourkites, Inc. 4.2
Chicago, IL job
A leading supply chain visibility company is seeking an experienced Director of Product Management to shape the future of real-time visibility solutions. In this role, you will define product vision, drive innovation with AI technologies, and collaborate cross-functionally to implement advanced solutions. A minimum of 8 years of experience in product management, particularly within B2B SaaS, and expertise in supply chain logistics are crucial. The position offers competitive compensation, stock options, and a collaborative work culture.
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$108k-153k yearly est. 4d ago
Director, Asset Management - CRE Portfolio Leader
Shine Associates, LLC 4.0
Chicago, IL job
A leading real estate consulting firm in Chicago is seeking a Director - Asset Management. This role involves overseeing strategic plans, managing a diverse portfolio, and liaising with partners. Candidates should have over 7 years of relevant experience in commercial real estate and proven leadership skills. The position offers a competitive salary, discretionary bonuses, and comprehensive benefits.
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$80k-127k yearly est. 5d ago
MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Needham, MA job
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 4d ago
Strategic Payment Advisors Lead - Global Alliances and Channels - AMER
Stripe 4.5
Chicago, IL job
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings.
What you'll do
As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms.
Responsibilities
Define and build a scalable program to engage these firms individually and broadly.
Engage firms to create thought leadership exchange and deep awareness of Stripe.
Define Metrics for success, iterating overtime as we learn what works.
Strategically engage internal subject matter experts and resources to timely support partners requests.
Define incentives program specific for payment advisors that accounts for their role as agnostic advisors.
Engage with Stripe marketing, analyst and industry leaders.
Develop and evolve this new role for the A&C organization.
Present innovative payments solutions to partners and their clients including stablecoins and agentic.
Organize and execute Periodical Business Reviews with each partner
Ensure business development targets are met through these partners
Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities
Who you are
5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
Proven experience leading complex payment and related projects including implementation and optimization.
Experience working with payment advisory firms
A proven ability to build collaborative working relationships with cross-functional teams
The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
A proven ability to be a self-starter capable of driving business results without significant supervision.
Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes.
Excellent presentation skills and demonstrated public speaking experience.
Excellent verbal and written communication skills.
Preferred requirements
Previous/current use of Stripe products.
Industry experience in Retail, Hospitality, Insurance, Media, Healthcare.
Management experience, leading global teams (direct and indirect).
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
The annual US base salary range for this role is $139,100 - $208,500. For sales roles, the range provided is the role's On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
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$139.1k-208.5k yearly 4d ago
Senior AI & Analytics Data Engineer
Klaviyo Inc. 4.2
Boston, MA job
A leading technology company in Boston is seeking a Senior Software Engineer for its AI & Analytics Data Enablement team. In this role, you will design scalable data pipelines, lead engineering projects, and collaborate on defining data strategies. The ideal candidate has over 6 years of experience, strong skills in SQL and Python, and a focus on data engineering best practices. This position offers a competitive salary, ranging from $152,000 to $228,000 USD, and a comprehensive benefits package.
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$152k-228k yearly 4d ago
Director of Continuous Improvement - Business Processes
Northeastern University 4.5
Boston, MA job
.Director of Continuous Improvement - Business Processes page is loaded## Director of Continuous Improvement - Business Processeslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 2 Days Agojob requisition id: R134434**About the Opportunity****JOB SUMMARY**Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes.The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment.**MINIMUM QUALIFICATIONS**Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experiencerequired.Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.**KEY RESPONSIBILITIES & ACCOUNTABILITIES****Lead Continuous Improvement Initiatives 20%**Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement**.****SaaS Optimization 20%**Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.**Process Design & Documentation 20%**Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.**Compliance & Controls:** Ensure that process improvements adhere to internal controls.**Cross-Functional Collaboration 20%****Change Management:** Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed.**Leadership 20%**Build and lead a team of BSA's and change professionals focused on process excellence and operational transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**115S**Expected Hiring Range:**$154,810.00 - $224,473.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system-which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind.
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$154.8k-224.5k yearly 5d ago
Director of Embedded Software
Medium 4.0
Boston, MA job
Pison is developing breakthrough consumer and healthcare products that are harnessing the power of the mind. We've pioneered the science of electroneurography (ENG) to non‑invasively sense, analyze, and apply electrical signals coming from the brain. Our neural biosensor and artificial intelligence software are opening a new window to thousands of new, neural‑based applications that can improve human health and wellness and help individuals control their environment via gesture recognition. Our vision is to deliver real‑time, actionable insights into the state of the body's nervous system, guiding users to better health and higher achievement in every domain of human endeavor.
Job Summary
The Director of Embedded Software will lead the development and execution of embedded device software strategies for Pison's innovative neural biosensor devices. This critical role involves overseeing the full embedded software development lifecycle, from concept and design to testing, deployment, and maintenance. The ideal candidate is a highly motivated and experienced leader and developer with a strong background in embedded systems, real‑time operating systems (RTOS), and firmware development for low power consumer or wearable devices. A passion for pushing technological boundaries and a deep understanding of the complexities of integrating software with advanced hardware are essential.
Supervisory Responsibilities
Lead, mentor, and manage talented embedded engineers.
Foster a collaborative and high‑performing engineering culture.
Conduct performance evaluations and provide constructive feedback.
Oversee recruitment and onboarding of new engineers.
Allocate resources and manage delivery effectively.
Duties and Responsibilities
Act as both a people manager and a senior individual contributor contributing to our technology and codebases.
Define and execute on the firmware roadmap for Pison's device portfolio, aligning with company objectives and product vision.
Architect and develop robust, high‑quality software and firmware solutions for embedded systems within Pison's neural biosensor devices.
Manage internal and external embedded firmware resources Ensure seamless integration of device software with mobile and cloud applications.
Oversee the development and implementation of software testing to guarantee performance, reliability, and security.
Collaborate closely with cross‑functional teams, including hardware engineering, data science, and product management.
Contribute to intellectual property development and patent filings.
Maintain comprehensive documentation throughout the software development lifecycle.
Required Skills
Deep understanding of embedded systems architecture and design principles.
Proven track record of successfully leading and managing software development teams.
Extensive experience with real‑time operating systems (RTOS) and embedded software development.
Proficiency in C/C++ and other relevant programming languages.
Experience with firmware development for wearable devices or other resource‑constrained environments.
Strong knowledge of Bluetooth Low Energy or other similar communication protocols Familiarity with software version control systems (e.g., Git).Excellent problem‑solving and analytical skills.
Exceptional communication and interpersonal skills.
Passion for innovation and a commitment to pushing the boundaries of technology.
Bonus: Experience with Zephyr OS, West build system, nRF5x series, Python, Sensors
Education and Experience
Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
Master's degree or PhD preferred.
10+ years of experience in software development, with at least 5 years in a leadership role.
** This Employer Participates in E-Verify **
We understand that candidates can feel discouraged if they do not tick every box. We encourage you to apply. Pison is building a diverse team with people from all backgrounds who can help us build an inclusive organization.
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$124k-180k yearly est. 4d ago
Director, Product Management - Growth
Klaviyo Inc. 4.2
Boston, MA job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We're looking for aDirector of Product Management to lead the vision, strategy, and execution for Klaviyo's product‑led growth engine-with a single goal: make getting started with Klaviyo so simple and valuable that customers can't imagine running their business without it. You will own the end‑to‑end experience that powers discovery, onboarding, activation, and conversion, ensuring every step delivers fast time‑to‑value and measurable impact. You'll lead and coach a team of product managers focused on helping entrepreneurs and SMBs around the world unlock growth through Klaviyo.
This role blends product strategy, experimentation, and team leadership. You'll work closely with Engineering, Design, Marketing, Partnerships, and other Product teams to drive adoption, improve free‑to‑paid conversion, and expand Klaviyo's footprint across new offerings and markets.
What You'll Do
Lead Klaviyo's product‑led growth strategy, defining the vision, roadmap, and success metrics for how users discover, onboard, and grow with Klaviyo.
Own the self‑serve experience from signup through activation, continuously improving conversion and retention through experimentation and data‑driven insights.
Drive adoption of Klaviyo's newest products, including Marketing Agent and Service, by designing seamless multi‑product journeys that deliver measurable value.
Partner with Marketing and Partnerships to unlock new distribution opportunities-from strategic partners to new verticals and international expansion.
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Collaborate cross‑functionally with Engineering, Design, and GTM to identify friction, remove barriers, and deliver customer experiences that scale.
Define and instrument funnel metrics (e.g., sign‑up → activated → retained → paid), run rigorous A/B and multi‑variate tests, and use cohort analysis to guide prioritization.
Translate strategy into clear quarterly roadmaps and PRDs; maintain an opportunity backlog aligned to outcomes; communicate tradeoffs and timelines with clarity.
Use experimentation to identify opportunities, validate hypotheses, and measure progress-balancing speed with impact.
Inspire, mentor, and develop a high‑performing PM team that thinks strategically, executes with precision, and cares deeply about customer experience.
Who You Are
12+ years of product management experience, including 5+ years leading product‑led growth or activation initiatives at a SaaS company.
Proven success driving user acquisition, activation, and conversion in PLG environments.
Deep experience designing onboarding and in‑product journeys that deliver fast time‑to‑value.
Analytical and data‑driven, with a track record of using experimentation and insights to shape strategy.
Demonstrated ability to build and lead high‑performing teams that execute with focus and creativity.
Familiarity with growth experimentation platforms and emerging tools (e.g., Cursor, V0) and an eagerness to evaluate new ones.
You've already experimented with AI in work or personal projects and are excited to dive in and learn fast-responsibly exploring new AI tools and workflows to make your work smarter and more efficient.
You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.
Exceptional communicator and collaborator, comfortable operating across product, design, engineering, and go‑to‑market functions.
Nice to Haves
Experience with ML/LLM‑powered onboarding or personalization, including human‑in‑the‑loop approaches.
Background in pricing & packaging experiments for PLG motions.
Experience launching products in new geographies or verticals.
Familiarity with instrumentation/analytics and growth stack components (e.g., experimentation frameworks, event pipelines).
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job‑related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$232,000 - $348,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
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$114k-162k yearly est. 5d ago
Principal AI Architect
Klaviyo Inc. 4.2
Boston, MA job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.
About the team:
Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment.
The IT Leadership Team is responsible for driving the strategic direction, operational excellence, and continuous improvement of Klaviyo's global technology environment. This team aligns IT initiatives with business priorities, ensuring that systems, services, and security practices scale effectively with company growth. Members of the IT Leadership Team collaborate across departments to enhance infrastructure reliability, modernize processes through automation, and strengthen enterprise security and compliance. The group works closely with partners across Engineering, Security, Risk and Trust, and other business units to deliver a seamless, secure, and innovative employee technology experience worldwide.
About the role:
As a Senior Lead Internal AI Architect on the IT Leadership Team, you will define and execute the strategy for embedding artificial intelligence into Klaviyo's internal operations, infrastructure, and workforce experience. You will serve as the principal architect and strategist for designing secure, scalable, and efficient AI-driven systems that transform how IT delivers value to the business. Your scope will include everything from integrating AI into infrastructure and automation frameworks to building internal AI platforms for experimentation and enablement. You'll collaborate closely with IT, Security, Risk and Trust, and Engineering to modernize the company's technology foundation and enable an “AI-native” workforce.
You will also act as a key influencer across the organization, shaping standards for AI adoption, driving responsible innovation, and mentoring teams as Klaviyo evolves its internal architecture toward intelligent, automated, and resilient systems.
How you'll have an impact
Modernize Klaviyo's IT foundation by identifying opportunities to embed AI across systems from observability and automation to identity and access frameworks and by implementing AIOps practices that increase reliability and performance.
Build the foundation for an AI-native workforce by partnering with internal teams to safely deploy AI tools such as copilots, workflow automation, and intelligent chat interfaces that enhance employee productivity.
Design and govern internal AI platforms, including model access layers, sandbox environments, and experimentation frameworks for secure, compliant use of generative AI.
Establish architectural standards for AI integration across enterprise systems (CRM, ERP, HRIS, collaboration tools) while ensuring compliance, cost optimization, and alignment with business objectives.
Define the AI adoption roadmap for IT and internal operations, creating frameworks for AI maturity, capability development, and operational readiness.
Coach and evangelize AI literacy across technical and non-technical teams, helping stakeholders identify “AI-ready” opportunities and fostering a culture of experimentation, safety, and scalability.
Partner across departments - including Security, Engineering, and Data - to ensure AI-enabled systems meet organizational and regulatory requirements.
Establish feedback loops and continuous improvement processes to measure AI impact and refine strategies for sustainability, performance, and business alignment.
Requirements AI and Systems Architecture Leadership
10+ years leading cross-functional technology transformations or systems architecture teams with a focus on AI, automation, or infrastructure modernization.
Demonstrated success embedding AI into enterprise IT or SaaS environments, improving system reliability, scalability, and observability through AI and automation frameworks (AIOps, MLOps).
Strategic AI Enablement and Governance
Proven ability to define and implement standards for AI access, usage, and observability, including model governance, data lineage, and compliance monitoring.
Experience designing internal AI platforms, APIs, and integration frameworks that connect AI systems to core business platforms.
Skilled in creating policies and controls for safe, ethical, and cost-optimized AI usage across distributed teams.
Technical Expertise
Strong foundation in IT infrastructure, cloud architecture (AWS, GCP, or Azure), and data systems.
Working knowledge of AI/ML concepts, generative AI frameworks, and API integration design.
Familiarity with enterprise platforms such as Okta, Freshservice, Salesforce, or Workday, and how AI can augment these systems.
Experience with automation and orchestration tools (DevOps, AIOps, or workflow automation platforms).
Leadership and Change Management
Track record of driving organizational change through technology transformation, including establishing frameworks for intake, prioritization, and execution of AI initiatives.
Experience mentoring engineers and technical leads, fostering growth and accountability through feedback and continuous learning.
Excellent communication skills with the ability to bridge technical depth and executive alignment.
Nice to have
Advanced experience with AI platform operations, MLOps pipelines, or internal AI development tooling.
Background in systems design or DevOps engineering with exposure to AI or automation integration at scale.
Familiarity with enterprise security and compliance frameworks related to AI model governance and data protection.
Prior experience leading internal “AI Center of Excellence” or equivalent transformation programs.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$176,000 - $264,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).
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$176k-264k yearly 1d ago
Enterprise Sales Director
Lessen, Inc. 3.9
Chicago, IL job
About Lessen:
Lessen is the leading AI-powered, tech-enabled property services platform transforming how commercial and residential real estate services are delivered and managed at scale. Our platform provides data-driven insights that unlock growth opportunities, enhance operational efficiency, and reduce costs for investors, owners, managers, and service providers.
Powered by a network of over 30,000 vetted affiliates, Lessen supports clients with more than 1 million properties and completes over 3.5 million work orders annually across an expanding suite of services.
We are intentional about attracting, developing, and retaining exceptional talent from diverse backgrounds. We value teammates who are curious, motivated, empathetic, and collaborative, helping us amplify the inclusive culture that fuels innovation and growth.
Job Summary:
The Enterprise Sales Director is a high-impact, quota-carrying sales hunter responsible for generating new business growth across one or more of Lessen's key market verticals - including healthcare providers and veterinary care, K-12, distribution and logistics, retail, financial services, federal/state/local government, technology/data centers, foodservice, hospitality, industrial, and manufacturing.
This individual drives full-cycle enterprise sales engagements - from prospecting and territory planning through contract negotiation and close - while positioning Lessen's AI-powered, end-to-end property service platform as a transformative solution that reduces operating costs, modernizes workflows, and elevates customer experience.
Core Responsibilities:
Drive new business growth: Consistently exceed annual quota through proactive pipeline generation, strategic prospecting, and disciplined territory planning.
Execute a targeted go-to-market plan: Build and manage a pipeline, leveraging market insights, vertical data, and multi-channel outreach to grow new accounts.
Position the Lessen value proposition: Articulate and demonstrate how Lessen's AI-driven platform improves customer experience, streamlines facilities management, automates workflows, and reduces the cost to maintain distributed assets at scale.
Advise on digital transformation: Partner with clients to integrate AI into their operational, maintenance, and business processes, helping to redesign corporate workflows that enhance service delivery, improve workforce efficiency, and increase customer satisfaction.
Lead C‑Suite engagements: Build trusted relationships with CFOs, COOs, CIOs, and Heads of Real Estate or Facilities to influence strategic decisions and advocate for AI-enabled process modernization.
Orchestrate cross‑functional sales motions: Collaborate with Solutions Consultants, Product, Account Management, Marketing, Operations, and Channel Alliances to manage a team‑selling process.
Negotiate and close complex deals: Lead multi‑stakeholder negotiations that meet financial, legal, and ethical standards while delivering measurable ROI for clients.
Integrate technology and trades: Demonstrate how Lessen unites technology, AI, data intelligence, and field expertise across HVAC, electrical, plumbing, janitorial, and general maintenance trades to streamline service delivery at scale.
Forecast with precision: Maintain CRM hygiene, ensuring pipeline accuracy and forecasting predictability.
Represent Lessen externally: Participate in industry associations, conferences, and client forums to expand market presence and establish thought leadership.
Travel: Up to 50% domestic travel for prospect meetings, industry events, and strategic presentations.
Market Vertical Alignment:
Retail
Financial Services
Distribution and Logistics
K-12
Health Care Providers and Veterinary Care
Technology/Data Centers
Federal/State/Local government
Foodservice
Hospitality
Manufacturing
Industrial
Qualifications: Required:
8-10+ years of progressive experience in enterprise or solution sales, ideally within technology, SaaS, AI, or service platform environments.
Demonstrated ability to convey how AI and automation can be integrated into customer maintenance, facilities operations, and other enterprise workflows.
Proven experience leading or influencing workflow redesign initiatives that enhance customer experience, operational efficiency, or asset lifecycle management.
Proven track record of exceeding multi‑million‑dollar quotas through net‑new business acquisition.
Expertise in selling to multi‑site organizations (e.g., retail chains, financial institutions, logistics, or corporate real estate portfolios).
Demonstrated ability to navigate complex, consensus‑driven decision processes where multiple departments share ownership of budget and outcomes.
Strong understanding of business process improvement, customer experience design, and technology‑enabled transformation within corporate real estate or facilities operations.
Exceptional executive communication skills with the ability to translate technical concepts into clear business value.
Bachelor's degree required; MBA or related advanced degree preferred.
Preferred:
Background in software, AI, or platform sales
Familiarity with PropTech, facilities management, or commercial real estate services.
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
$130,000.00 - 150,000.00 annually.
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A pioneering neuroscience company based in Boston, MA is seeking a firmware developer to create embedded solutions for advanced brain stimulation devices. The ideal candidate will have a strong background in C programming, experience with BLE protocols, and a passion for building innovative healthcare technologies. The role offers comprehensive benefits, including health insurance and stock options.
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$109k-140k yearly est. 2d ago
Director, IT Business Operations
Northeastern University 4.5
Boston, MA job
.Director, IT Business Operations page is loaded## Director, IT Business Operationslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R136533**About the Opportunity***This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified*.# **JOB SUMMARY**The Director of IT Business Operations is a senior leadership role responsible for driving the strategic and financial efficiency of IT functions within the Office of the CIO. This role oversees IT operational excellence to ensure IT investments align with business objectives. The Director of IT Business Operations focuses on ensuring that the IT organization "does the right things" through strategy and governance, as well as "doing things right" through organizational and operational model development and performance management.This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future# **MINIMUM QUALIFICATIONS**Bachelor's or master's degree in business administration, Information Technology, or a related field. 10+ years of experience in IT business operations, financial management, or IT governance, with at least 5 years in a leadership role. Strong expertise in IT financial planning, cost optimization, and Technology Business Management (TBM). Proven experience in IT vendor management, procurement, and contract negotiations. Excellent analytical, strategic planning, and decision-making skills. Strong project and program management experience. Strong collaboration, communication, leadership, and strong stakeholder management abilities.**Expected Behaviors and / Competencies*** Solicits information on company direction and goals, and on the industry's competitive environment, to determine how their function can add value for the organization and for customers.* Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics.* Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, organizational needs, and industry trends.* Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted.* Encourages prudent risk taking, exploration of alternative approaches and organizational learning.* Demonstrates personal commitment to change through actions and words.* Mobilizes others to support change through times of stress and uncertainty.* Focuses on desired results and business outcomes.* Sets and achieves challenging goals.* Clearly defines mutual expectations of self and others in a team setting.* Takes appropriate actions to ensure obligations are met.* Defines performance standards in terms of doing what is appropriate and doing it well.* Revises standards in response to changing business needs.* Is resourceful and takes calculated risks to achieve results; works to achieve goals despite barriers or difficulties.* Examines issues and creates plans with a long-term perspective.* Generates ideas and critically evaluates future scenarios.* Applies external and internal factors to strategy development.* Considers long-term strategic impact when making decisions or setting direction.* Ensures that short-term goals support long-term strategy, and that functional strategy is in alignment with overall business strategy.* Incorporates into the plans business priorities, strategies, goals, emerging technologies, industry trends and economic viability.# **KEY RESPONSIBILITIES & ACCOUNTABILITIES*****Strategic Planning & IT Governance: 25%**** Develop and implement IT business operations strategies that support enterprise goals.* Establish IT governance frameworks, policies, and best practices for financial and operational management.* Align IT business operations with digital transformation initiatives and innovation strategies.* Lead process improvement initiatives to enhance IT service delivery and operational efficiency* Excellent oral, written and interpersonal communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.* Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype***Performance Metrics & Reporting 35%**** Define and track key performance indicators (KPIs) for IT operational and financial performance.* Develop dashboards and reports to provide IT leaders with insights on efficiency, spending, and risk.* Drive data-driven decision-making by implementing advanced IT analytics and reporting mechanisms.***Stakeholder Engagement & Leadership 25%**** Act as a strategic advisor to the CIO on IT business operations, governance, and financial matters.* Collaborate with business leaders to ensure IT operations align with enterprise goals.* Lead and mentor IT business operations teams, fostering a culture of efficiency and accountability.***Operational Efficiency & Process Improvement 15%**** Lead automation, workflow standardization, and process optimization initiatives across IT operations.* Enhance IT service delivery models by leveraging industry frameworks such as ITIL.**Position Type**General Administration**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay
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$103k-131k yearly est. 1d ago
Director, Global Value & Access Strategy - Povetacicept
Scorpion Therapeutics 4.3
Boston, MA job
A leading biopharmaceutical company located in Boston is seeking a Director for Global Value Access & Strategy. The successful candidate will focus on launch readiness and lifecycle management, as well as global pricing strategies. The role requires over 8 years of experience in the biotechnology or pharmaceutical industry and a strong understanding of market access dynamics. Candidates should have outstanding communication skills and be adept at cross-functional collaboration. Competitive compensation offered, with a hybrid working arrangement.
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