How To Become A Broadband Technician: What It Is and Career Path

What is a broadband technician and how to become one

Updated January 8, 2025

3 min read

A broadband technician specializes in the installation, maintenance, and repair of internet and telecommunication systems. They assist businesses and individual clients in servicing and installing broadband connections, troubleshooting connection problems, updating records, equipment maintenance, and answering customer queries. Broadband technicians have to ensure the efficiency of all broadband connections.

A broadband technician reports to a senior tech manager. They usually work in companies that provide broadband internet, phone service, and cable services. To succeed in their role, they should have the relevant technical skills, analytical skills, attention to detail, communication skills, problem-solving skills, and customer service skills.

Broadband technicians do not have a regular work schedule. They frequently travel to homes and business premises throughout the day to perform their work. They are also expected to be on-call at different times of the week to assist clients.

ScoreBroadband TechnicianUS Average

Salary

3.2

Avg. Salary $41,187

Avg. Salary $59,228

Stability level

7.5

Growth rate 8%

Growth rate 0.3%

Diversity

6.8

Race

American Indian and Alaska Native 0.63%

Asian 6.60%

Black or African American 12.67%

Hispanic or Latino 16.98%

Unknown 4.88%

White 58.24%

Gender

female 6.16%

male 93.84%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

7.5

Stress level is high

7.1 - high

Complexity level

7.7

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a broadband technician

Explore broadband technician education requirements

Most common broadband technician degrees

Associate

34.0 %

High School Diploma

29.6 %

Bachelor's

22.2 %

Start to develop specific broadband technician skills

Skills	Percentages
Broadband	21.75%
Work Ethic	7.24%
TV	6.59%
Ladders	5.37%
Electronic Devices	4.89%

Complete relevant broadband technician training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New broadband technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a broadband technician based on U.S. Bureau of Labor Statistics data and data from real broadband technician resumes.

Gain additional broadband technician certifications

Broadband technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific broadband technician certification, having one may help you stand out relative to other applicants.

The most common certifications for broadband technicians include Broadband Premises Installer (BPI) and Master Certified Electronics Technician (CETma).

More About Certifications

Research broadband technician duties and responsibilities

Manage telecommunications installation and repair for hospital Nortel network.
Audit cable lines and be in accordance to OSHA standards.
Respond to repair service calls to troubleshoot and resolve installation issues.
Install and configure communications racks with assort patch panels, routers, radios, and power assemblages.

Prepare your broadband technician resume

When your background is strong enough, you can start writing your broadband technician resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a broadband technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable broadband technician resume templates

Build a professional broadband technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your broadband technician resume.

Apply for broadband technician jobs

Now it's time to start searching for a broadband technician job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do broadband technicians rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Broadband technician reviews

A zippia user wrote a review on Mar 2021

Pros

New scenes every week. Being up high in my own work with guys I can call faimly. I also enjoys the substantial pay raise from working at a restaurant lol

Cons

Pay isn’t quite what it should be considering out work is extremely dangerous. No room for errors or someone will die. Every year we are required to acquire more and more certifications without a pay raise. As well as the “get it done yesterday mentality”.