A broadband technician specializes in the installation, maintenance, and repair of internet and telecommunication systems. They assist businesses and individual clients in servicing and installing broadband connections, troubleshooting connection problems, updating records, equipment maintenance, and answering customer queries. Broadband technicians have to ensure the efficiency of all broadband connections.
A broadband technician reports to a senior tech manager. They usually work in companies that provide broadband internet, phone service, and cable services. To succeed in their role, they should have the relevant technical skills, analytical skills, attention to detail, communication skills, problem-solving skills, and customer service skills.
Broadband technicians do not have a regular work schedule. They frequently travel to homes and business premises throughout the day to perform their work. They are also expected to be on-call at different times of the week to assist clients.
There is more than meets the eye when it comes to being a Broadband Technician. For example, did you know that they make an average of $20.05 an hour? That's $41,712 a year!
Between 2018 and 2028, the career is expected to grow -6% and produce -13,100 job opportunities across the U.S.
There are certain skills that many Broadband Technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Color vision, Dexterity and Customer-service skills.
If you're interested in becoming a Broadband Technician, one of the first things to consider is how much education you need. We've determined that 22.2% of Broadband Technicians have a bachelor's degree. In terms of higher education levels, we found that 1.9% of Broadband Technicians have master's degrees. Even though some Broadband Technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Broadband Technician. When we researched the most common majors for a Broadband Technician, we found that they most commonly earn Associate Degree degrees or High School Diploma degrees. Other degrees that we often see on Broadband Technician resumes include Bachelor's Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Broadband Technician. In fact, many Broadband Technician jobs require experience in a role such as Customer Service Representative. Meanwhile, many Broadband Technicians also have previous career experience in roles such as Sales Associate or Technician.