1. New York University
New York, NY • Private
A broadband technician specializes in the installation, maintenance, and repair of internet and telecommunication systems. They assist businesses and individual clients in servicing and installing broadband connections, troubleshooting connection problems, updating records, equipment maintenance, and answering customer queries. Broadband technicians have to ensure the efficiency of all broadband connections.
A broadband technician reports to a senior tech manager. They usually work in companies that provide broadband internet, phone service, and cable services. To succeed in their role, they should have the relevant technical skills, analytical skills, attention to detail, communication skills, problem-solving skills, and customer service skills.
Broadband technicians do not have a regular work schedule. They frequently travel to homes and business premises throughout the day to perform their work. They are also expected to be on-call at different times of the week to assist clients.
There are certain skills that many broadband technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, dexterity and customer-service skills.
If you're interested in becoming a broadband technician, one of the first things to consider is how much education you need. We've determined that 22.2% of broadband technicians have a bachelor's degree. In terms of higher education levels, we found that 1.9% of broadband technicians have master's degrees. Even though some broadband technicians have a college degree, it's possible to become one with only a high school degree or GED.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of technician you might progress to a role such as team leader eventually. Later on in your career, you could end up with the title operations manager.
What Am I Worth?
The role of a broadband technician includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general broadband technician responsibilities:
There are several types of broadband technician, including:
To be a technician, you have to know your stuff. Some may refer to you as an expert in your field or maybe people will know you as skilled in an art or craft. Then again, you may just be needed to look after technical equipment.
Your workload as a technician will vary, depending on what you're trained in. You may be needed to set up a new computer system or maybe you'll need to fix an electricity problem. Either way, you'll probably only need to work 40 hours a week.
The degree of education required for this job depends on what you're specific skillset is. Some technicians only need a high school diploma, others may want to complete an associate's program or earn a certificate to help their employment opportunities. There's definitely something for everyone in the field of technicians.
Installation technicians answer service calls and travel to the customers' location to fix, install, troubleshoot, or do maintenance work on computers in people's homes or at business venues.
This job is for people who do not like to spend their days in a chair and know how to optimally organize the logistics of a job that requires traveling from one client to the next, all day.
You need to be able to maintain a good relationship with customers, so you will be the one they call next time, too. And you need to log and document the services, so you will need some administrative skills as well. And, it goes without saying, analytical thinking and diligent maintenance of working equipment are a must.
Most people like to watch TV, right? Well, you better believe Netflix and chill would not be a thing without the help of cable technicians. These miracle workers are responsible for installing, repairing and maintaining the cables that are necessary for internet and television services.
And it's not like it's an easy job either. The cables have high voltages that could kill someone instantly. Plus they have to work in all kinds of weather, since the job primarily takes place outside. So the next time you see a cable technician, you should thank them. They're the real reason you're able to binge-watch shows.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
New York, NY • Private
Mercedita, PR • Private
Big Rapids, MI • Private
Bayamon, PR • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.7% of broadband technicians listed broadband on their resume, but soft skills such as color vision and dexterity are important as well.
Zippia allows you to choose from different easy-to-use Broadband Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Broadband Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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