What is a Broadband Technician?

A broadband technician specializes in the installation, maintenance, and repair of internet and telecommunication systems. They assist businesses and individual clients in servicing and installing broadband connections, troubleshooting connection problems, updating records, equipment maintenance, and answering customer queries. Broadband technicians have to ensure the efficiency of all broadband connections.

A broadband technician reports to a senior tech manager. They usually work in companies that provide broadband internet, phone service, and cable services. To succeed in their role, they should have the relevant technical skills, analytical skills, attention to detail, communication skills, problem-solving skills, and customer service skills.

Broadband technicians do not have a regular work schedule. They frequently travel to homes and business premises throughout the day to perform their work. They are also expected to be on-call at different times of the week to assist clients.

What Does a Broadband Technician Do

There are certain skills that many broadband technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed color vision, dexterity and customer-service skills.

How To Become a Broadband Technician

If you're interested in becoming a broadband technician, one of the first things to consider is how much education you need. We've determined that 22.2% of broadband technicians have a bachelor's degree. In terms of higher education levels, we found that 1.9% of broadband technicians have master's degrees. Even though some broadband technicians have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Broadband Technician
Top Broadband Technician Jobs Near You

Broadband Technician Career Paths

In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of technician you might progress to a role such as team leader eventually. Later on in your career, you could end up with the title operations manager.

Broadband Technician

Average Salary for a Broadband Technician

Broadband Technicians in America make an average salary of $41,187 per year or $20 per hour. The top 10 percent makes over $52,000 per year, while the bottom 10 percent under $32,000 per year.
Average Broadband Technician Salary
$41,187 Yearly
$19.80 hourly

What Am I Worth?

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Roles and Types of Broadband Technician

The role of a broadband technician includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general broadband technician responsibilities:

  • Service and sell our product portfolio of integrated communications services. Personally represent centurylink as a full-throttle, next-generation communications company. Deliver the future of voice, data, internet, entertainment,
  • Actively and consistently support all efforts to simplify
  • Troubleshoot and repair advanced residential customer services from the tap to the connection of the cpe for single, multi-family, multi-dwellings units including, but not limited to, all necessary wiring both interior

There are several types of broadband technician, including:

Technician

Role:

To be a technician, you have to know your stuff. Some may refer to you as an expert in your field or maybe people will know you as skilled in an art or craft. Then again, you may just be needed to look after technical equipment.

Your workload as a technician will vary, depending on what you're trained in. You may be needed to set up a new computer system or maybe you'll need to fix an electricity problem. Either way, you'll probably only need to work 40 hours a week.

The degree of education required for this job depends on what you're specific skillset is. Some technicians only need a high school diploma, others may want to complete an associate's program or earn a certificate to help their employment opportunities. There's definitely something for everyone in the field of technicians.

  • Average Salary: $38,045
  • Degree: Bachelor's Degree

Installation Technician

Role:

Installation technicians answer service calls and travel to the customers' location to fix, install, troubleshoot, or do maintenance work on computers in people's homes or at business venues.

This job is for people who do not like to spend their days in a chair and know how to optimally organize the logistics of a job that requires traveling from one client to the next, all day.

You need to be able to maintain a good relationship with customers, so you will be the one they call next time, too. And you need to log and document the services, so you will need some administrative skills as well. And, it goes without saying, analytical thinking and diligent maintenance of working equipment are a must.

  • Average Salary: $38,043
  • Degree: High School Diploma

Cable Technician

Role:

Most people like to watch TV, right? Well, you better believe Netflix and chill would not be a thing without the help of cable technicians. These miracle workers are responsible for installing, repairing and maintaining the cables that are necessary for internet and television services.

And it's not like it's an easy job either. The cables have high voltages that could kill someone instantly. Plus they have to work in all kinds of weather, since the job primarily takes place outside. So the next time you see a cable technician, you should thank them. They're the real reason you're able to binge-watch shows.

  • Average Salary: $47,289
  • Degree: High School Diploma
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States With The Most Broadband Technician Jobs

Number Of Broadband Technician Jobs By State

RankStateNumber of JobsAverage Salary
1California2,246$39,731
2Texas1,616$38,519
3Illinois1,185$38,874
4New York1,029$42,715
5North Carolina843$39,063
6Virginia830$41,127
7Massachusetts787$44,165
8Pennsylvania755$40,790
9Iowa755$33,426
10Michigan704$38,947
11Ohio687$38,979
12Colorado673$38,348
13New Jersey668$43,807
14Indiana654$36,095
15Arizona616$35,339
16Tennessee607$37,757
17Minnesota607$21,682
18Missouri550$38,094
19Maryland543$42,463
20Washington500$29,100
21Wisconsin470$33,559
22Alabama435$38,545
23South Carolina415$38,464
24Connecticut345$44,362
25Kentucky335$39,061
26Oregon335$29,129
27Louisiana325$38,690
28Utah294$30,883
29Mississippi281$37,416
30Nebraska266$33,926
31Kansas262$38,034
32Oklahoma237$39,024
33Arkansas226$33,002
34Maine224$39,329
35Nevada164$34,661
36West Virginia144$39,969
37New Hampshire143$42,128
38Delaware131$35,949
39New Mexico118$36,676
40Idaho104$27,414
41Alaska103$31,121
42South Dakota100$30,505
43Montana96$25,422
44Vermont80$40,581
45Rhode Island69$36,406
46Hawaii66$33,901
47North Dakota55$27,650
48Wyoming45$29,390
49Florida0$37,606
50Georgia0$37,207

Broadband Technician Education

Broadband Technician Majors

Business
14.9 %
Electrical Engineering
11.2 %
Computer Networking
9.0 %

Broadband Technician Degrees

Associate

34.0 %

High School Diploma

29.6 %

Bachelors

22.2 %

Top Colleges for Broadband Technicians

1. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

2. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-State Tuition

$5,914

Enrollment

4,155

3. Ferris State University

Big Rapids, MI • Private

In-State Tuition

$11,788

Enrollment

11,008

4. Inter American University of Puerto Rico Bayamon

Bayamon, PR • Private

In-State Tuition

$5,940

Enrollment

4,169

Top Skills For a Broadband Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.7% of broadband technicians listed broadband on their resume, but soft skills such as color vision and dexterity are important as well.

Choose From 10+ Customizable Broadband Technician Resume templates

Zippia allows you to choose from different easy-to-use Broadband Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Broadband Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Broadband Technician diversity

Broadband Technician Gender Distribution

Male
Male
94%
Female
Female
6%

After extensive research and analysis, Zippia's data science team found that:

  • Among broadband technicians, 6.2% of them are women, while 93.8% are men.

  • The most common race/ethnicity among broadband technicians is White, which makes up 58.2% of all broadband technicians.

  • The most common foreign language among broadband technicians is Spanish at 64.3%.

Online Courses For Broadband Technician That You May Like

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Top Broadband Technician Employers

Most Common Employers For Broadband Technician

RankCompanyAverage SalaryHourly RateJob Openings
1Centurum$46,779$22.4917
2Qwest$45,921$22.0815
3TDS$43,598$20.9610
4AT&T$43,426$20.88193
5Consolidated Communications$42,795$20.5711
6Charter Communications$42,716$20.54948
7Comcast$42,134$20.2631
8T-Mobile$42,033$20.2112
9CenturyLink$41,953$20.1736
10Cox Communications$40,545$19.4915
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Broadband Technician Videos

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I Wanna Be - Telecommunications Tech

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Updated April 6, 2023