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  • Director of Automation & Operational Excellence (Remote)

    Unitedhealth Group 4.6company rating

    Remote broadcast operations director job

    A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr
    $97k-116k yearly est. 1d ago
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  • Program Director

    Arthur J Gallagher & Co 3.9company rating

    Remote broadcast operations director job

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. How you'll make an impact We are currently seeking an experienced and relationship-driven property and casualty insurance expert to join our team and serve as a Program Director. In this role, you'll be the trusted advisor and relationship lead for our housing authority and public entity clients-supporting them with expert guidance, responsive service, and proactive claims and governance support. The Program Director will serve as the primary point of contact for RPA's property and casualty risk pools. This role involves overseeing member relationships, coordinating governance and board activity, and ensuring the delivery of high-touch customer service and program excellence. This role has the opportunity to be fully remote, with some travel throughout the year. How You'll Make an Impact Client Stewardship: Serve as the go-to contact for all member needs, from onboarding to renewal Program Governance: Plan and attend board meetings, assist with meeting agendas, and present updates Claims & Risk Management: Liaise with TPA partners and elevate high-impact claims issues as needed Member Engagement: Travel regionally to visit members, review coverage, and conduct program reviews Operational Coordination: Collaborate with internal teams on billing, documents, coverage issuance, and compliance About You Active P&C Insurance License 2+ years of P&C insurance, public risk pool, or nonprofit experience Strong communication, relationship management, and organizational skills Experience working with public boards, committees, or governance bodies Must be open to travel Preferred Attributes & Behaviors Passion for public service and risk-sharing principles Strong problem-solving and time management abilities Able to build rapport with a diverse range of stakeholders #LI-KK2 #Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $47k-78k yearly est. 5d ago
  • Vice President of Operational Excellence

    Knipper 4.5company rating

    Remote broadcast operations director job

    YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer
    $140k-227k yearly est. Auto-Apply 60d+ ago
  • Director, Operations Portfolio and Planning

    College Board 4.6company rating

    Remote broadcast operations director job

    Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1
    $80k-135k yearly Auto-Apply 19d ago
  • Director - CyberSecurity Operations

    Vertex 4.7company rating

    Remote broadcast operations director job

    Director of Cybersecurity Operations (Vertex Inc.) Vertex is seeking a Director of Cybersecurity Operations to lead the end-to-end operational defense of the enterprise against modern, AI-enabled threats. This leader will build and continuously improve a resilient, intelligence-driven cyber operations program across Security Operations, Incident Response & Recovery, Threat Management & Testing, and Analytics & AI Governance, while ensuring operational excellence across a multi-cloud environment. Cybersecurity's operating model is being reshaped by AI: adversaries move faster, automate reconnaissance and exploitation and use synthetic content to bypass traditional controls. In parallel, organizations are rapidly deploying AI systems (LLMs, ML models, APIs, data pipelines) that expand the attack surface and introduce new risk categories (prompt injection, model/data poisoning, model extraction, data leakage, deepfakes). This role provides the leadership required to operationalize AI-driven analytics and automation, enforce AI governance guardrails, and maintain resilience, compliance, and trust at scale. Reporting relationship Reports to the CISO and partners closely with Cloud Engineering, Infrastructure/IT, Product & Application Security, Risk & Compliance, Legal/Privacy, and Business Continuity. What you'll do Security Operations (AI-augmented defense & detection engineering) • Lead a modern SecOps program delivering continuous monitoring, alert triage, investigation, and response coordination across a multi-cloud environment. • Own the strategy and execution for SIEM/SOAR, endpoint and identity telemetry, cloud security signals, and centralized log management (collection, normalization, retention, and integrity). • Build and run a detection engineering function: develop, tune, and maintain detections mapped to attacker behaviors (e.g., MITRE ATT&CK), validate coverage, and reduce false positives. • Operationalize AI-assisted triage and correlation (e.g., anomaly detection, alert enrichment, case summarization) with measurable improvements in fidelity and analyst efficiency. • Establish guardrails for SecOps automation (human-in-the-loop controls, auditability, testing, rollback procedures, and change governance). Incident Response & Recovery (AI-enabled IR & forensics) • Own the incident response lifecycle: readiness, identification, containment, eradication, recovery, and post-incident lessons learned. • Drive the development and maintenance of playbooks (including cloud-native, AI, and identity-centric scenarios) and ensure consistent execution through training and exercises. • Operationalize digital forensics and evidence handling capabilities (chain of custody, investigation workflows, endpoint/cloud log forensics), including emerging needs such as detection of synthetic artifacts and AI-enabled fraud. • Partner with Business Continuity/DR teams to validate recovery strategies and ensure response operations support resiliency objectives. • Plan and execute tabletop exercises that simulate high-speed, AI-driven adversaries and validate decision-making, communications, and escalation paths. 3) Threat Management & Testing (AI-enhanced intel, hunting, and purple teaming) • Build a threat management program that connects threat intelligence → detection engineering → hunting → testing → remediation. • Lead threat intelligence intake and prioritization efforts focused on Vertex's business risks, including AI-enabled attacker tradecraft and cloud attack paths. • Run proactive threat hunting using behavior-based hypotheses, analytics, and cross- domain telemetry to uncover low-signal, multi-stage activity. • Oversee enterprise penetration testing and adversary emulation, including assessments of cloud control planes, identities, APIs, and AI/LLM attack surfaces where applicable. • Establish a purple teaming cadence to continuously validate detection and response effectiveness, improving readiness through measurable outcomes. 4) Analytics & AI governance (AI/security analytics and guardrails) • Create a security analytics strategy that uses AI/ML and advanced correlation to improve detection fidelity, accelerate investigations, and forecast operational risk. • Partner with data, engineering, and governance stakeholders to ensure telemetry and labeling are fit for analytics and model-driven detection n.• Enforce AI governance alignment for security operations: policy, controls, and monitoring for enterprise AI systems (model risk considerations, access controls, data handling, prompt/input logging where appropriate, and adversarial testing expectations). • Ensure AI-enabled security automation is validated, explainable where necessary, auditable, and compliant-never blindly trusted. Program leadership & operating model • Set the strategy and roadmap for cyber operations, maintaining a high performing Security Operations Function. • Define and report operational KPIs (e.g., MTTD/MTTR, containment time, detection coverage, false-positive rate, automation effectiveness, exercise outcomes). • Establish vendor and service-provider governance (including MSSP/MDR where used), SLAs, and quality controls. • Communicate clearly with executives and stakeholders during incidents and program reviews, translating technical risk into business impact. Required qualifications • 10+ years in cybersecurity with significant leadership experience in SecOps/SOC, incident response, and detection/response engineering. • Proven success operating security programs in multi-cloud environments and hybrid enterprise architectures. • Deep knowledge of SIEM/SOAR operations, detection engineering, log/telemetry pipelines, endpoint/identity/cloud security telemetry, and incident command. • Demonstrated ability to operationalize AI-driven security analytics and automation with strong governance, testing, and auditability. • Strong familiarity with incident response and forensics practices (e.g., NIST/industry- aligned IR lifecycles), evidence handling, and post-incident improvement. • Excellent leadership, hiring, coaching, and cross-functional influence; ability to drive outcomes across engineering, IT, and business stakeholders. Preferred qualifications • Experience building or maturing threat intelligence, threat hunting, penetration testing, and purple teaming programs. • Hands-on understanding of AI/ML and LLM risk domains (prompt injection, data/model poisoning, model extraction, sensitive data leakage, deepfake-enabled social engineering) and practical mitigations. • Experience in regulated environments and working with audit/compliance teams (e.g., SOC 2/ISO 27001/SOX/privacy obligations) in an operational security context. • Relevant certifications (one or more): CISSP, CISM, GIAC (e.g., GCIH/GDAT/GCFA), AWS/Azure security certifications, or equivalent. Pay Transparency Statement: US Base Salary Range: $157,900.00 - $205,400.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .
    $157.9k-205.4k yearly Auto-Apply 4d ago
  • VP, Operations

    Taskus 3.9company rating

    Remote broadcast operations director job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Autonomous vehicles / Fleet management experience (Nice to have). Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $139k-227k yearly est. Auto-Apply 41d ago
  • Vice President, Payment Operations

    Factor Systems, Inc. 4.5company rating

    Remote broadcast operations director job

    The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
    $236k-272k yearly Auto-Apply 9d ago
  • Vice President, Commercial Operations

    Agilent Technologies 4.8company rating

    Remote broadcast operations director job

    The Role The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success. The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams. The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide. Key Responsibilities Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values. Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus. Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget. Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels. Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central. Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends. Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences. Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed. Qualifications Experience 15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business. Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific. A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions. Education Bachelor's degree required; Master's degree preferred. Leadership Capabilities Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader: Enhance operational processes to accelerate results and elevate customer experiences. Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions. Enables higher performance by introducing incremental improvements based on calculated risk-taking. Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards. Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader: Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility. Identifies and prioritizes critical future factors that influence decision-making. Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business. Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market. Demonstrating Commercial Acumen & Leadership Expectations Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts. Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged. Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes. Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively. Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio. Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values. Personal Attributes Exceptional written and verbal communication skills. High level of integrity and trustworthiness. Strong commitment to excellence. Thrives in a culture of collaboration and respect. The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $252k-394k yearly Auto-Apply 11d ago
  • VP, Managed Cloud Operations

    Resolve Tech Solutions 4.4company rating

    Remote broadcast operations director job

    Key Responsibilities: 1. Team Management: - Lead and manage a diverse, round-the-clock team of engineers, including SAP BASIS Administrators, Hana DBAs, Linux/Windows Administrators, and Cloud Engineers. - Foster a collaborative and high-performing team culture. - Conduct regular performance evaluations and provide constructive feedback to team members. 2. Customer Engagement: - Attend customer calls to address and resolve escalations, including P1, P2, and P3 incidents, ensuring timely resolution in a 24x7 operational environment. - Build and maintain strong relationships with customers to ensure satisfaction and retention. - Participate in customer onboarding processes and meetings to understand their requirements and expectations. 3. Performance Evaluation: - Perform regular performance evaluations for team members, setting clear goals and development plans. - Identify and address any performance issues promptly and effectively. - Recognize and reward high-performing team members. 4. Hiring and Onboarding: - Manage the recruitment process to attract and hire top talent for the team. - Oversee the onboarding process to ensure new hires are integrated smoothly and effectively into the team. 5. KPI and QBR Preparation: - Prepare and present key performance indicators (KPIs) and Quarterly Business Reviews (QBRs) to internal stakeholders and customers. - Analyze data to identify trends and areas for improvement, implementing necessary changes. 6. Customer Onboarding and Meetings: - Take an active role in customer onboarding, ensuring a seamless transition and understanding of the service offerings. - Regularly meet with customers to discuss their needs, provide updates, and gather feedback. 7. Deliverable Management: - Ensure that all deliverables are met within the agreed timelines and quality standards, maintaining high service levels in a 24x7 operational environment. - Monitor project progress and address any issues that may impact delivery. 8. RFP/RFI Development: - Participate in the development and response to Requests for Proposals (RFPs) and Requests for Information (RFIs). - Collaborate with cross-functional teams to create compelling proposals that meet customer requirements. 9. Team Development: - Invest in the continuous development of the team through training, mentorship, and career development opportunities. - Encourage innovation and the adoption of best practices within the team. 10. 24x7 Operational Oversight: - Ensure continuous monitoring and support of cloud environments to maintain high availability and performance. - Implement robust incident management and escalation processes to address issues promptly, minimizing downtime. - Coordinate with global teams to ensure seamless 24x7 operations and handovers. 11. Growth in Commercial Space: - Develop and execute strategies to expand the organization's presence in the commercial sector. - Identify new business opportunities, forge partnerships, and drive revenue growth in the commercial market. - Collaborate with the Sales and Marketing teams to develop targeted campaigns and offerings for commercial customers. 12. Framework Development: - Develop and implement a comprehensive framework for the Managed Cloud Delivery business. - Establish standard operating procedures, best practices, and governance models to ensure consistent and high-quality service delivery. - Continuously improve the framework based on industry trends, customer feedback, and internal assessments. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred. - Extensive experience in managing teams in a Managed Cloud Delivery environment, including 24x7 operations. - Strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering. - Proven track record of successfully handling customer escalations and delivering exceptional customer service. - Excellent leadership, communication, and interpersonal skills. - Ability to analyze data, prepare reports, and present findings to stakeholders. - Experience in the recruitment and onboarding of technical staff. - Strong organizational and project management skills. - Ability to work effectively under pressure and manage multiple priorities. - Experience with 24x7 operational support and incident management. - Demonstrated ability to grow business in the commercial space. - Experience in developing and implementing business frameworks and standard operating procedures. - AWS Cloud Certifications(Architect/Professional) - Azure/GCP Certification is a plus - DOD Clearance
    $144k-213k yearly est. Auto-Apply 60d+ ago
  • Director, Revenue Operations

    Dscout 3.9company rating

    Remote broadcast operations director job

    Job Description At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We're building the next chapter of our go-to-market engine - and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together. You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement - while guiding a small RevOps team that keeps everyone moving in the same direction. This isn't just an operations role - it's a chance to shape how we grow, make decisions, and serve our customers. What You Will Do: Power Revenue Insights Turn data into clear dashboards, forecasts, and recommendations Align goals across segments, territories, and teams Improve forecast accuracy and reduce surprises Own Our GTM Systems Lead strategy and governance for Salesforce and core tools Keep data clean, consistent, and trusted Drive adoption and change management with teams Make Processes Work Better Map the journey from lead → customer → renewal Create smart handoffs and accountability Automate thoughtfully - only where it truly helps Lead Compensation & Quotas Oversee commissions operations and governance Support plan design and scenario modeling Ensure clarity around how reps get paid Implement AI - Thoughtfully but quickly Pilot AI where it adds value Scale what works, responsibly and securely What You Bring: 7-12+ years in RevOps / Sales Ops (B2B SaaS preferred) Experience leading cross-functional teams Deep Salesforce and analytics expertise Hands-on work with quotas, commissions, and forecasting Strong communication and executive presence Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager.About DscoutDscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands.It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law.NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
    $72k-127k yearly est. 16d ago
  • VP, Renewable Operations

    South Jersey Industries 4.6company rating

    Remote broadcast operations director job

    About Us South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow. At SJI, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights. Position Summary The VP, Engineering Construction plays an integral part in leading Renewable Energy Venture (REV) Projects and is a senior level strategic business partner who shares ownership for both business strategy and business value results. This individual will operate at both strategic and tactical levels by evaluating and facilitating initiatives across Renewable Energy Ventures (REV) development and construction projects. Leading strategic value, organizational impact, resource, and timing dependencies, and ensuring alignment against SJI/REV's Strategic Plan. The VP, Engineering Construction will ensure successful delivery of programs, construction, and projects within their portfolio, as well as driving accountability for business goals and objectives within their responsible areas. This individual must have experience with project management and competency in the areas of planning, scheduling, budget, revenue generation, resource management, facilitation, reporting and execution in Renewable Energy Projects. Must be highly competent at managing cross-functional teams comprised of subject matter experts from multiple departments and across business lines. Essential Duties: Primary point of contact for departmental/functional leadership tasked with understanding their strategy and marshalling the associated functional and support resources to achieve it Oversee the execution of RNG infrastructure projects ranging from small-scale developments to large projects up to 350M+ Drive Renewable Energy Ventures food waste to RNG construction strategy with a strong emphasis on anerobic digestion (AD) technology deployment Present confidently and credibly to external stakeholders including partners, boards, regulatory bodies, community leaders, and technology vendors. Track departmental/functional performance to their prescribed strategy while ensuring they are aligned to overall corporate strategy/direction. Collaborate with team members to align timing of approved projects to ensure feasible and maximum use of resources across the enterprise. Partner with Strategic Finance Department, REV Leadership as well as internal COEs to map favorability of project-based work and execution. Manage full life cycle of projects including schedule, scope, budget and quality from conceptual design through commissioning. Responsible for leading project managers for all development and construction related activities within the REV and SJI EE subsidiary entities. Lead multi-disciplinary internal engineering teams, ensuring rigorous adherence to technical standards and best practices. Ensure that the appropriate change management has occurred and get signoff/agreement from the business leaders Show value realization/business case verification was achieved Address departmental/functional leadership's process improvement needs Collaborate with the Corporate Finance Modeling team on the development of departmental/functional business case process Ensure departmental/functional resource plans have been completed Collaborate with supervisory personnel to develop methods and demonstrate strong level of understanding project goals and methods Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions Maintaining familiarity with processes and structures and applying appropriately to various projects Facilitate group meetings to ensure alignment across team and leadership Providing training and guidance to new team members Serving as a technical resource or subject matter expert on processes and techniques to employees. This is a role that contributes through own efforts and application of expertise, skills, or tasks. Required Skills: Experience working the Energy Industry, Corporate Project Management and/or Utility Organization. Proficiency with Microsoft suite; Word, Excel, Project, Outlook, and PowerPoint. Strong understanding of project finance, legal contracts, accounting, and contract/warranty negotiations. Knowledge of the renewable energy market and assets, and the ability to stay current with changing technologies, regulations, and trends influencing the continued adoption of renewable energy. Highly motivated, takes initiative, and has a desire to drive process improvement. Ability to learn quickly and work well under pressure, with excellent organizational and project execution skills, including the ability to handle multiple projects at once. Qualifications Required Background: A degree in Business, Engineering or Management Information Systems Bachelor's degree with a minimum of 15 years of relevant experience or master's degree with 12 years of relevant experience A minimum of 5 year of leadership experience required Explore the Possibilities South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day. Benefits Package Overview SJI offers a competitive and comprehensive benefits package to eligible employees. The SJI “Total Rewards” Benefits Package include: Flexible vacation, Paid Time Off, and Sick Leave package Comprehensive Health, Dental, and Vision Insurance Short-term and Long-term Disability Insurance 401(k), with generous company match Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment. Equal Opportunity/Affirmative Action Employer At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.
    $96k-124k yearly est. Auto-Apply 60d+ ago
  • Director, Go To Market Operations

    Well 4.1company rating

    Remote broadcast operations director job

    Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Director, Go To Market Operations Reporting to: SVP of Sales / Growth Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered. Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits Job Summary: Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion. Act as an insights-to-action engine, not a reporting function. Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early. Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness. Key Responsibilities 1. Pipeline Intelligence and Forecasting Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions. Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets. Build and maintain dashboards and executive-ready views that surface progress, risk, and trends. Maintain forecasting models and scenario analyses to support leadership discussions and planning. Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis. 2. GTM Planning Support and Performance Management Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights. Provide analytical support for capacity planning, headcount modeling, and program effectiveness. Monitor performance against plans and highlight gaps, constraints, and execution risks. Partner with GTM leaders to translate goals into measurable operating metrics and execution plans. 3. Cross-Functional GTM Execution Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency. Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams. Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization. Drive adoption of standardized processes and metrics to create a single source of truth. 4. Systems, Tools, and Process Excellence Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms. Drive data hygiene, discipline, and system adoption across GTM teams. Design scalable processes that support complex enterprise deals while maintaining speed and clarity. Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership. 5. Executive Reporting and Finance Partnership Prepare GTM performance materials for executive leadership and board-level reviews. Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders. Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking. Surface risks early with supporting analysis and clear articulation of implications. 6. Team Leadership Manage and develop a small GTM Operations team, starting with one associate-level individual contributor. Set clear priorities, expectations, and quality standards. Foster a culture of accountability, curiosity, and continuous improvement. Preferred Qualifications 5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles. Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers. Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting. Strong analytical skills with the ability to translate data into clear insights. Experience supporting executive-level reporting and planning processes. Proven ability to influence cross-functionally without direct authority. Excellent judgment and discretion with sensitive information. Builder mindset with comfort operating in evolving environments. Collaborative, detail-oriented, and highly reliable partner to GTM leadership. Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.
    $135k-150k yearly Auto-Apply 18d ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Broadcast operations director job in Columbus, OH

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: Manage yearly budget and own monthly P&L for assigned site Develop Operations Managers and Managers; Develop talent and site succession plans Own operational standardization and continuous improvement Develop and manage key client relationships at the operations level e.g., Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact Engage with broader team for support to site operations Who You Are: Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership High Financial Acumen Strong communication and presentation skills Sense of urgency to identify and rally teams to address issues Problem solving thought process Lean thinker, continuous improvement leader Ability to plan, direct and implement site operations to meet planned KPIs and SLAs Organizational agility and good influencing skills What You've Done: 7+ years of progressive Operations experience * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope Experience leading culture improvements and/or transformation Experience in Lean and Continuous Improvement methodology Proactive, numbers driven and a anticipated planner Business Leadership Development experience Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * Wholesale fulfillment experience Top Candidates will also have: Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). Success during traditional holiday ‘peak' ecommerce Culture of improvement or transformation with continuous improvement experience. Bachelors Degree Physical Demands & Working Conditions: Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Operations Director VitalChart

    VRC Metal Systems 3.4company rating

    Broadcast operations director job in Columbus, OH

    Requirements See above
    $65k-115k yearly est. 13d ago
  • Program Director -- State Energy Program

    Aptim 4.6company rating

    Remote broadcast operations director job

    The State Energy Program Director will be responsible for designing, launching and delivering a state HOMES and HEAR program. The director will be responsible for developing an internal team and collaborating with a wide array of partners and stakeholders. This role will located out of the Austin, TX Area. APTIM's Energy Solutions team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients. This position will be responsible for making high-level and impactful decisions to define the path forward, providing strategic guidance and support to resolve barriers and find innovative solutions. The role will provide leadership to staff and be the main point of contact to the client. He/she will lead a team to proactively collaborate to define and implement strategies and campaigns around key client drivers, with the primary focus of finding and delivering projects in the market that meet Department of Energy and State governance and program requirements, exceed expectations and drive market transformation. Key Responsibilities/Accountabilities: Act as primary liaison between the client, program staff, statewide stakeholders and corporate management to maintain a highly collaborative and operationally efficient environment. Engage with APTIM Federal SMEs to obtain guidance and support on Federal contracting and delivery standards. Manage two related programs, strategies, budgets having high complexity in a coordinated way to optimize benefits, minimize risk and control outcomes across the portfolio. Continuously improve strategies, designs and operations to ensure the program maintains excellence or improves on KPIs, including customer satisfaction, energy savings and cost-effectiveness. Ensure work is performed safely, ethically, within budget, according to client requirements and schedule and with exceptional quality. Prepare effective communications (e.g., memos, presentations, analysis) to support program policy changes, critical management decisions, corrective actions, or other key decisions. Maintain communication with APTIM leadership, escalating key issues in a timely manner to garner support, bringing insights, guidance and/or resources back to the program team as appropriate. Analyse contractual and financial performance and direct activities to improve performance. Provide leadership, support, and actively participate in relevant industry and stakeholder groups. Keep abreast of DOE guidelines and developments to ensure ongoing program compliance and success. Keep abreast of economic, policy and technology developments and changes related to energy and energy efficiency both locally and nationally. Assume responsibility for identifying and capitalizing upon new opportunities for enhancing the program and services in alignment with evolving client, market, or customer needs. Allocate and manage staff and resources to meet objectives and continuously investigate and implement ways to improve operational efficiency. Lead an internal team, as well as subcontractors and consultants. Manage the performance of employees through goal setting, ongoing assessment, and coaching. Other duties as assigned. Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations. Basic Qualifications: Bachelor's degree from an accredited four-year college or university, preferably in related fields such as Business, Engineering, Environmental Studies, etc. or equivalent work experience. 6+ years of progressive experience in Energy Efficiency, Energy Management, Sustainability, Program Management, or Demand Side Management Programs. Experience leading and managing a program team. Experience owning a large and complex program budget and P&L. Demonstrated ability to build and lead diverse, multidisciplinary teams successfully and build collegial and collaborative team culture through direct and indirect leadership. Working knowledge of the energy efficiency industry history and landscape. Ability to clearly define, refine, train, and manage teams in the implementation of internal processes and controls associated with accounting, human resources (e.g., interviewing, onboarding, goal setting, personnel development), contracting and compliance, work safety and financial reporting. Demonstrated ability to develop and manage a complex strategic vision and translate its pursuit into actionable tactics, actions, and objectives. Executive level communication and presentation skills. Contract negotiation experience. Proficient in Microsoft Office software suite. Demonstrated ability to proactively manage risks and issues across all facets of program implementation. Financial management budgeting and reporting experience. Experience managing multi-million-dollar programs. Desired/Preferred Qualifications: Knowledge of Microsoft Dynamics and/or Power BI. Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others. CEM, PMP, or similar certification. ABOUT APTIM APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $140K-$170K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location. Company paid and optional Life insurance Short-term and long-term disability insurance Accident, Critical Illness, and Hospital Indemnity coverage Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 401(k) Guide APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-TQ1
    $140k-170k yearly 2d ago
  • Director of Operations - North Atlantic

    School of Rock 3.0company rating

    Remote broadcast operations director job

    Job Description Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life. YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more. The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team . The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation. The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast RESPONSIBILITIES: Franchisee Support: Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards, operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems. Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance. Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee. Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards. Provide online support to franchise owners via help desk submissions and support calls. Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement. Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends. Assist in facilitating and supporting conventions, regional meetings, and other key business events. Brand Awareness and Innovation: Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation. Partner with other School of Rock departments to execute company-wide and departmental initiatives Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency. Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations. Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools. Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations. Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment. Protects the School of Rock brand and students by reinforcing safety standards and practices. Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision. Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills. Communications and Administrative: Manage travel against the annual budget. Manages individual G&A budget. Completes and submits all reports, documentation, and other administrative requirements in a timely manner. REQUIREMENTS: Bachelor's degree preferred. 3-5 years of multi-unit Operations experience Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders). Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders. Possesses a high degree of self-motivation with a proven track record of achieving results. Strong financial acumen, analytical, problem-solving, negotiation and influencing skills. Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects. Passion for helping franchise owners succeed and grow their businesses. Commitment to continuous learning and professional development Excellent communication (written and oral) skills. Expert-level skill with various software productivity tools. Expert-level skill with various operational point-of-sale (POS) systems. Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable Strong connection to School of Rock's mission Extensive travel is required for this position (at least 25% travel) #indspo
    $75k-126k yearly est. 11d ago
  • Director of Racquet Sports

    Arcis Golf As 3.8company rating

    Broadcast operations director job in Dublin, OH

    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. The Club at Tartan Fields is seeking an experienced, energetic, and highly motivated Director of Raquet Sports to lead and elevate our Tennis and Pickleball programs for the 2026 season. This individual will oversee all racquet sport operations, including programming, instruction, staff management, member engagement, and facility maintenance. The Director will work collaboratively with the management team to create exceptional experiences for our Members and their guests. Key Responsibilities: Lead, organize, and grow tennis and pickleball programming for adults and juniors. Provide private and group lessons while mentoring assistant professionals. Recruit, train, and schedule racquet sport staff and seasonal support team. Plan and execute events, clinics, leagues, and social programs that engage the Membership. Maintain courts, equipment, and facilities to the highest standards. Collaborate with the Food & Beverage, Membership, and Events teams to enhance overall club experiences. Qualifications: Minimum of 3 years of professional racquet sports or club management experience. Proven track record in program development and member engagement. Strong leadership, communication, and organizational skills. Enthusiastic, approachable, and dedicated to providing outstanding member service. Compensation & Benefits: Hourly rate commensurate with experience. Commission and lesson payout structure based on programming and instruction. Continuing education and professional development opportunities. Access to club amenities. If you're passionate about racquet sports, team leadership, and creating memorable member experiences, we invite you to join our team at The Club at Tartan Fields. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Compliance and Ops Risk Test Manager - Vice President

    Jpmorgan Chase 4.8company rating

    Broadcast operations director job in Columbus, OH

    Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders. As a **Compliance and Operations Risk Test Manager** in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm. **Job responsibilities** + Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies. + Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts. + Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes. + Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations. + Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues. **Required qualifications, capabilities, and skills** + 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. + Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. + Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts. + Advanced proficiency in project management, with a history of delivering results that accelerate business objectives. + Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $101k-133k yearly est. 35d ago
  • Director, Database Operations

    Aspca 4.7company rating

    Remote broadcast operations director job

    The Director of Database Operations will be responsible for leading the architectural design, and data operations management of the Development department's Salesforce, Data Warehouse and associated integrated systems. The Director of Data Operations will focus on system maintenance and enhancements that improve department-wide productivity, support ongoing Development fundraising efforts, and help the organization achieve both short- and long-term fundraising goals. This role will also be integral to the success of the organization in maintaining and enhancing the data ecosystem through technology and innovation. Reporting to the Senior Director of Data Strategy and Operations, the Director of Data Operations will have primary responsibility for leading the CRM technology ecosystem's advancement and management along with the team that supports this ongoing work. This includes but is not limited to oversight of fundraising business processes, management of ETL and reporting tools, administration of multiple Salesforce instances (including Non Profit Cloud), supervision of a data warehouse, and ongoing vendor data management. Operating under a high standard for data governance and oversight, the Director of Database Operations will support the Department's ability to meet KPI objectives and achieve organizational fundraising goals, sustaining long term growth for the ASPCA. What You'll Do The Director, Data Operations reports directly to the Senior Director, Data Strategy & Operations and has 3 direct reports. Where and When You'll Work This remote-based position is open to all eligible candidates based within the United States. Ability and willingness to travel up to several times annually, as needed. What You'll Get Compensation The target hiring range is based on where the employee works, which for remote roles is the employee's primary location of residence, and its respective cost of labor. You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to ***************** for more information. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. Zone 1: $120,000 - $127,000 Zone 2: $132,000 - $139,000 Zone 3: $146,000 - $154,000 Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include but are not limited to: Affordable health coverage, including medical, employer-paid dental and optional vision coverage. Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions - we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. Responsibilities: Responsibility buckets are listed in general order of importance. They include, but are not limited to: Database and Technical Management Define, implement, and manage business and technical processes of the CRM system for both SFMC and NPSP, Azure Data Factory, Azure Data Warehouse (including database maintenance, user support, training, user adoption, customization, updates, etc.); assess operational gaps and design, develop and implement customizable and scalable solutions as needed. Creatively develop and lead implementation of innovative, customized, technical solutions that address the department's challenges related to large data volume management. Serve as the internal Salesforce subject matter expert on high level, department-wide projects such as integration of new tools and processes; data migration efforts, and other projects as required from Development stakeholders. Work closely with the Change Management committee to review, analyze, and evaluate stakeholder projects and requests. Gather information, define scope and feasibility, and oversee the implementation of complex technical solutions. Review the latest application releases from Salesforce, Azure and other affiliated vendors on a regular basis to determine new features that are appropriate for end-users; make recommendations within budget to department leadership. Proactively monitor database and data ecosystem performance; identify and recommend solutions for enhanced performance on an ongoing basis with particular focus on Salesforce storage, API limits, and Object size. Support special projects as needed, providing expert technical advice for optimal database performance while meeting fundraising objectives. Using prior experience combined with independent research, recommend technical and business process solutions that meet the requirements of the project. Management and Leadership Supervise, train, and mentor a team responsible for accurate and timely management of donor/gift data, database administration, database enhancements, and overall data integrity. Ensure team resources are appropriately prioritized and provide coaching to staff when challenges arise that impact deadlines and deliverables. Focus on developing team members' soft and hard skills with a goal of elevating performance through active, actionable feedback. Develop and guide the team in support of the ASPCA's core values. Manage reports, providing routine direction, guidance, and coaching on their work product and development. Lead direct reports through annual goal-setting conversations that cascade from larger team goals and the organization's key goals. Provide consistent, ongoing feedback through 1:1 conversations, quarterly feedback sessions, both formally and informally. Oversee the operations and business processes that produce the monthly revenue and adjustment reports for the Finance Department. Qualifications Strong familiarity with nonprofit fundraising, including major and planned giving, multi-channel direct marketing fundraising such as mail, digital, canvass and telemarketing. Strong critical thinking, problem-solving, and communication skills Experience implementing master data management strategies and tools preferred. Project management and organizational skills with the ability to manage and prioritize multiple project and deadlines in a fast-paced environment Proactive self-starter, team-oriented, with an ability to interface with all organizational levels Flexibility for availability outside of normal business hours for code deployments, emergencies or urgent troubleshooting requests as needed. Prior experience managing a team required Ability to exemplify ASPCA's core values and behavioral competencies Language English (required) Education and Work Experience Bachelor's degree preferred; or equivalent practical experience required Prior experience managing a team required; experience training and/or mentoring more junior team members in database administration preferred 5+ years of relevant database management experience required Salesforce Administrator Certificate preferred. NonProfit Success Pack or NonProfit Cloud Consultant Certifications a plus. Salesforce Marketing Cloud experience a plus. At least 3 years' experience as a Salesforce Administrator required; certification(s) a plus. Experience building complex data integrations, designing implementation, testing and documenting of such work required. Experience implementing master data management strategies and tools preferred. Experience with Extract, Transform, and Load (ETL) tools preferred. Qualifications: See above for qualifications details.Sales Force Administrator - Sales Force Language: English Education and Work Experience: Bachelors (Required) Database Experience, Project Management Experience
    $146k-154k yearly Auto-Apply 14d ago
  • Vice President, Revenue Operations

    Renaissance Learning North America 4.8company rating

    Remote broadcast operations director job

    About Renaissance When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We're seeking a strategic, collaborative, and forward-thinking leader to join us as our Vice President, Revenue Operations. In this high-impact role, you'll shape and lead a world-class Revenue Operations function that powers scalable growth, drives operational excellence, and enables our go-to-market teams to thrive. You'll bring deep experience in Revenue or Sales Operations-ideally within a mature SaaS environment-and use your expertise to optimize how we generate, manage, and accelerate revenue. This role offers the opportunity to influence cross-functional strategy and deliver meaningful business outcomes in partnership with key leaders across Sales, Customer Success, Revenue Enablement, and beyond. Reporting to the SVP of Sales for North America, you will collaborate closely with Area and Regional VPs of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement to drive alignment, clarity, and execution across our revenue-generating teams. We're looking for a leader who is equally comfortable with data and strategy-someone who can translate insights into action, and action into results. Your experience should include: Expertise in sales operations, CRM and data systems, sales compensation design, and performance analytics. A track record of building efficient processes, empowering teams, and delivering sustainable revenue outcomes. Strong communication and collaboration skills that foster trust and influence across all levels of the organization. You'll thrive in this role if you're driven by impact, energized by complexity, and motivated to lead through change. The ideal candidate is a motivating people leader who brings both strategic vision and operational rigor to the table, and who is passionate about building inclusive, high-performing teams. If you're ready to shape the future of Revenue Operations at Renaissance and help us achieve our next chapter of growth, we'd love to meet you! Critical Success Factors Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team Identifying standard sales administration processes and driving consistency and efficacy. Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity Creation and Administration of compensation plans for multiple sales and customer success roles Organizational planning and staffing for effective revenue administration Qualifications The Ideal Candidate Will Have: 7+ years Sales or Revenue Operations experience in a Saas organization Significant experience in leading cross-functional teams, especially across sales, marketing, and customer success Strong skills in data analysis and business intelligence tools Excellent leadership skills; ability to manage and grow high-performing teams. Extensive knowledge of CRM systems (Salesforce, Gainsight, HubSpot, etc.) and best practices for design and administration Preferred Qualifications Educational Technology experience Passion for driving excellence in revenue operations and sales administration Strong presentation skills and influencing skills with senior executives Additional Information All your information will be kept confidential according to EEO guidelines. Base Salary Range: $176,300 - $215,000. This range is based on national market data and may vary by experience and location. #LI-Remote Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************
    $176.3k-215k yearly Auto-Apply 4d ago

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