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Brockton Neighborhood Health Center jobs in Brockton, MA

- 20 jobs
  • Telephone Operator - Portuguese, Spanish & CV Creole

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time High School $17.00 - $24.00 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Responds to telephone calls promptly and courteously using the standard clinic greeting. Obtains pertinent information from caller including correct first and last name, address, telephone number and date of birth if applicable. Gives information regarding clinic within scope of authority and refers questions to staff with the authority to assist caller. Seeks assistance as appropriate with clinical or sensitive information. Prioritizes and redirects calls as necessary. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers incoming calls and directs appropriately. Verifies patient's name, address, telephone number and date of birth. Schedules appointments using the appointment template. Verifies the patient's insurance information and also books a pre-registration appointment when applicable. Turns answering service on and off. Obtains messages from answering service, contacting patients or notifying appropriate staff of message. Notifies patients of cancelled or rescheduled sessions by telephone and mail if necessary. Cancels appointments on the computer. Responds to TTD calls Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: High school diploma or equivalent. Must be able to work independently with effective communication skills. Ability to relate to staff and patients in a professional manner. Good organizational and telephone skills. Bilingual required. WORKING CONDITIONS: Works in a busy community health center in downtown business district. Interruptions are present and can be disruptive to work flow. Stress is present due to a high volume of work, diversified nature of activities and frequent crises and deadlines. PHYSICAL REQUIREMENTS: Physical demands require lifting of small pieces of office equipment and/or boxes not to exceed 20 lbs. Standing, walking and sitting involved with position. Visual acuity sufficient for reading. Hearing acuity for holding conversations with or without the use of audio devices.
    $36k-42k yearly est. 60d+ ago
  • Dentist - Full License

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time $142945.00 - $201805.00 SalaryDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Under supervision of the Dental Clinical Director, it provides clinical dental services to the Greater Brockton Area population with special emphasis on family dentistry. RESPONSIBILITIES: Provide education, screening, and preventive services to BNHC dental patients. Provide all phases of general dentistry including oral diagnosis and treatment planning, radiology, restorative services prosthodontics, periodontics, endodontics, and basic oral surgical procedures. Interact with other disciplines within the BNHC acting as a resource of information for other medical providers and social workers. Provides education, screening and preventive services to BNHC dental patients of all ages, including vulnerable populations such as HIV-infected patients, homeless patients, diabetics and children. Provide all phases of general dentistry including oral diagnosis and treatment planning, radiography, restorative services, prosthodontics, periodontics, endodontics, and basic exodontia. Conducts quarterly peer reviews and ensures compliance. Interacts with other disciplines within BNHC providing a resource for other medical providers and social workers. Maintains patient information within HIPAA. Maintains a professional relationship and positive attitude with co-workers, patients, and external professional contacts. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attending staff meetings is required. Communicate effectively with supervisor, staff, and management. Participate in development of short range and long-range strategic planning of dental services and quality measures. STANDARDS OF CARE: Patient medical history to be reviewed at every visit. Patient radiographs to be reviewed and assessed to clarity. A complete diagnosis should be created and established. A comprehensive treatment plan should be created. A coherent and comprehensive strategy to restore the patient to good oral health should be created. Provider will create excellent and accurate progress notes. Pain scale will be completed every visit. The consent forms will be completed and reviewed prior to treatment. Time outs will be performed prior to procedures. Treatment provided must be billed accurately and in timely in accordance with BNHC policies and procedures for closing encounters. These duties should be performed within the direction of the Massachusetts License Board and ADA. It is the responsibility of the dentist to ensure they are aware of standards of care as needed by the Massachusetts dental board. PRODUCTIVITY: Dentists are expected to meet the department's yearly budgeted visits, determined at the beginning of the fiscal year. Qualifications BASIC KNOWLEDGE: Requires a doctorate in dental medicine or surgery with a license to practice in Massachusetts. TRAINING: One year of experience as a dental resident or practicing dentist. INDEPENDENT ACTION: Duties as a general dentist require the ability to perform according to accepted principles independent of supervision. SUPERVISORY RESPONSIBILITY: Shares responsibility for supervision of dental students training at the BNHC site as per Clinical Supervisor instructions. PHYSICAL REQUIREMENTS: The individual must be in good health of mind and body with physical dexterity and vision suitable to accomplish the job duties outlined above. Knowledge of proper patient transfer assistance is also required and the ability to lift as much as fifty pounds may be necessary.
    $142.9k-201.8k yearly 60d+ ago
  • Personal Care Assistant

    East Boston Neighborhood Health Center 4.5company rating

    Boston, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Part time Department: PACE Center All Locations: 10 Garofalo Street - Revere PACE, 155 Addison Street - Addison ACS, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 Broadway Position Summary: Per Diem position to cover staff absences at PACE center or to cover escorts for participants to external appointments. Regular duties to include: Assists PACE Center participants with personal care, restorative rehabilitation, meals, group and individual activities. Accompanies participants on transportation as needed to ensure safety. May be assigned to assist supported housing participants with morning care. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. Contributes to participant care planning and assessment through reports to the Activities Coordinator, PACE Center Nurses and Rehabilitation staff. Requires employee to float to other sites to support patient care needs across the program. · Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup. Provides supervision and encouragement when needed. · Attends daily morning report. · Reports participant concerns to appropriate staff members. · Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans. · Accompanies participants on the van to ensure safety during transport when necessary. · Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting. · Accompanies participants to appointments as assigned. · Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care · Demonstrates understanding of NeighborHealth attendance policy. · Under the direction of the Recreational Therapist, assists participants with group and restorative activities including: -arts and crafts -exercise groups -cognitive activities such as current events, quiz games, and discussions -music groups · Assists participants in individual activities as directed by the Recreational Therapist. · Documents participant activities in accordance with procedure. · Communicates observations in change in behavior/mood or participation level to Recreational Therapist and appropriate team members · Notifies Recreational Therapist of damaged equipment · Maintains the cleanliness and order of all supplies and equipment · Contributes suggestions for supplies/equipment which may be beneficial to the recreation program · Performs other duties as requested by Recreational Therapist. · Helps to maintain a clean kitchen and equipment and demonstrates proper food storage techniques, including an awareness of temperature requirements and expiration dates. . · Notifies the Dietician or other responsible staff when any safety hazards are identified. · Demonstrates safety in food handling & serving with safety in feeding techniques. · Awareness of any individual dietary restrictions per RD generated list; follows meal distribution process with regards to special diets. · Implements prescribed restorative therapy and exercise programs under the direction of licensed rehabilitation or nursing staff. · Demonstrates safe and proper transfer techniques, including appropriate use of mechanical lifting devices. · Provides ADL assistance (transfers, ambulation, toileting, dressing and undressing, feeding, communication and other activities) as outlined in the participant care plan. · Demonstrates proper procedures for: - wheel chair brakes always locked prior to transfer - swing away foot pedals always used when transporting patients · Accurately and safely guards participants during gait, standing and transfer activities. · Demonstrates appropriate ambulatory assistance technique. · Utilizes fall prevention techniques in accordance with care plan. · Notifies therapy department of any issues with adaptive equipment, including maintenance needs, improper functioning of equipment, or improper use by participants or others. · Attends annual competency training · Assists participants with oxygen in the PACE Center per the care plan. · Ensure that participants have sufficient oxygen for transport when leaving the center. · Completes cleaning of oxygen equipment per assignment. · Ensures a clean and safe environment in PACE Center and in participant apartments when doing morning care. · Maintains clean kitchen environment. · Light surface cleaning of counters, stove and tables as needed. · Places all linen in proper laundry container. · Stocks linens, incontinence products, etc. in bathrooms. Reports needed supplies to appropriate person. Starting at $21.00 and up to $30.00 an hour based on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $30 hourly Auto-Apply 13d ago
  • Medical Interpreter- Portuguese, Spanish, Cape Verdean Creole

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Brockton, MA $20.00 - $28.24 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: The interpreter serves as the communications liaison between non-English speaking clients and health center providers and staff to facilitate accurate and complete communications. Interpreter may be a health center employee or an outside interpreter. Employee interpreters will normally combine interpreting duties with the duties of another position. PRINCIPAL DUTIES AND RESPONSIBILITIES: Interprets for clients who visit the health center for medical or other purposes. Interprets completely and accurately, keeping all parties fully involved in the conversation. Private, exclusionary conversations between interpreter and staff or between interpreter and client are inappropriate. Interpreters should not make decisions for the client or filter information. Asks for feedback to ensure all parties understand each other completely. Asks all parties if they have any questions or confusion and clarifies as needed. Notifies provider or other staff immediately if unable to communicate fluently with client. If clinical or other essential information is being discussed, interpreter should request the assistance of another interpreter who is better able to communicate with the client. Interprets over the telephone for clients calling to schedule appointments or calling for other reasons. Serve as chaperone as needed. May translate written materials as needed. Adheres to health center's policies at all times, particularly the policy on confidentiality. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Work is often stressful due to time pressures and the emotional needs of clients. PHYSICAL REQUIREMENTS: Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversations with or without audio devices. Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: Medical Interpreter Certificate required from an accredited institution. Must be fluent in English and another language spoken by clients of the health center. Excellent interpersonal skills required including sensitivity to individual and cultural issues that may affect the information gathering process. Utilizes tact, courtesy, and discretion. Must possess the ability to maintain a stable presence under stress, including instances when clients may be highly emotional.
    $20-28.2 hourly 60d+ ago
  • Dental Assistant

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Brockton, MA $20.00 - $28.24 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Under the general and direct supervision of the dentist, assists during the examination and treatment of patients. Why choose BNHC for a Dental Assistant (DA) position: Pay up to $2000 sign on bonus Tuition and career growth support Competitive PTO PRINCIPAL DUTIES & RESPONSIBILITIES: Prepare patient for dental treatment. Take blood pressure and pulse as required. Maintain dental instruments, materials and medications in the quantities to be used for general and specialized scheduled treatment. Keep oral operating areas clear during dental procedures. Prepare restorative materials and dental cements. Sterilize instruments using autoclaves or chemical disinfectants. Keep an inventory of materials issued and order supplies. Perform routine maintenance described as follows: lubricate equipment, sharpen dental hand instruments, replace expendable parts and clean operatories. Help patients with appointments, payments etc. when required. Take, develop and mount x-rays. Monitor radiation levels for occupation and safety hazards. Prepare work to be sent to dental laboratories. Perform other duties as assigned. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Works in a busy community health center in a high crime, urban neighborhood. Interruptions are present and can be disruptive to workflow. Stress is present due to high volume of work, diversified nature of activities and frequent crises and deadlines. Performs other employee's duties to cover staff absences. Works overtime as needed for emergencies or to meet project deadlines. The individual must be in good health of mind and body with the physical dexterity and vision suitable to accomplish the job duties outlined above. Knowledge of proper patient transfer assistance is also required and the ability to lift as much as 25 pounds may be necessary. As part of the direct responsibilities, the employee will have direct exposure to toxic chemicals and infectious materials. Qualifications MINIMUM SKILLS & KNOWLEDGE: High school diploma plus training that leads to a basic knowledge of dental terminology and dental service procedures. One year's experience in a general office. Problems not clearly defined by written directives or instructions are reviewed with dentist to determine course of action. Required to have Massachusetts State dental assistant license, dental certification from accredited school, radiology certification and CPR.
    $20-28.2 hourly 60d+ ago
  • Public Safety Supervisor

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time Not Specified $25.00 - $35.29 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: The primary duty and responsibility of the position is to manage Public Safety Officers and insure the safety and security of the patients, staff, visitors, buildings and property of the Brockton Neighborhood Health Center. The Public Safety Supervisor will ensure that all officers under his/her supervision are provided with the training, equipment and information necessary to complete their job functions in an effective, efficient and safe manner. This position reports directly to the Director of Facilities. This position does not have the potential of being a remote position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervision: Maintains confidentiality, manages staff and exercises independent judgment and discretion with a minimum of supervision. Directly supervises Public Safety Officers on shift and provides leadership, supervision, and direction to Public Safety subordinate employees and carries out supervisory responsibilities in accordance with the BNHC's policies, procedures and applicable laws. Provides direct supervision and discipline to officers in accordance with health center policy, independently or with the assistance of the Director of Human Resources and Director of Facilities. Provides recommendations regarding promotion or discharge of Public Safety Officers to the Director of Facilities. Interviews and hires new officers independently or in conjunction with the Director of Facilities. Prepares officer work schedules in a manner that provides adequate coverage for safe and effective public safety operations and duties and allows a fair distribution of work hours. Monitors assigned officers ensuring officers are fit for duty and their appearance meets the uniform and appearance standard; and that knowledge of roles and responsibilities is clear and understood. Provides training to Public Safety officers utilizing an approved training plan and / or operational procedures. Reviews all subordinate's reports prior to submitting report documentation to the Director of Facilities or Compliance Manager as directed. Assists with updating of standard operating procedures, risk management policies and procedure and emergency management policy and procedure under the direction of the Director of Facilities and Compliance Manager. Attends monthly supervisor group meetings and participates in activities. Attends and/or chairs other meetings, trainings and groups as identified by the Director of Facilities. Safety / Security While supervising officers, patrol facilities and properties and serve as a general security presence and visible deterrent to crime and policy and safety infractions. Watch for and respond to criminal acts or infractions which may be a threat to patients, visitors, staff and/or the facility itself; take action to immediately correct and/or immediately report suspicious activity to the appropriate authority. Respond to security threats, disruption, inappropriate or escalating behaviors and call for assistance. Upon request, provide for staff escorts to their vehicles in off-site parking facilities and lots. Maintain order and safety in all BNHC property parking lots. Ensure proper use of BNHC parking lots by patients, visitors and staff. Oversee all parking enforcement actions and the enforcement of BNHC policy for staff parking and assignments. Report staff parking violations to Human Resources. Ensures that subordinate officers properly report all incidents, accidents, safety and security risks and/or medical emergencies in accordance with BNHC policy. Respond to and acts as the Public Safety “On Scene Incident Commander” during all facility emergencies until a responding Public Safety Agency (i.e. BPD, MSP, BFD) assumes command. Note: This role is specific to security only and does not supersede the authority of the health center Incident Commander and their order. Assist police, fire, EMS, and all other emergency service providers in the performance of their duties while responding to or on BNHC property. Respond to all facility alarm activations including but not limited to security, duress, fire and intrusion alarms. Assist BNHC patients, employees, visitors, guests, contractors, and customers as requested and required. Provide employee training or informational sessions on general safety, safety awareness, workplace violence, crisis prevention intervention and other safety and security topics of interest to the BNHC staff. Identify, report and make reasonable attempt to remedy safety hazards such as blocked egress, slip or trip hazards, dangerous lighting conditions or any other noticeable safety condition or violations. Occasion Special Event security details as needed along with acting as the Public Safety Liaison to event planners or other involved agencies. Off hours on-call response to emergencies or alarms may be necessary if unable to delegate response. Other duties as assigned by Director of Facilities PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may require extended periods of standing or sitting, ability to run distances up 100 meters and frequently walking. Must be able to take stairs when necessary. This position requires periods of exposure to cold and hot weather and the ability to lift up to 50 pounds. Qualifications EDUCATION/ EXPERIENCE: High School diploma or equivalent A minimum of one years' experience at a supervisory level in police and/or security operations, demonstrating direct responsibility for an organization's public safety and security operations. Experience in fields of mental health, behavioral health, substance use, counseling, treatment, or homelessness. Demonstrated knowledge of security, property management, operations, law enforcement policies and investigative procedures are essential. Demonstrated knowledge or formal training in de-escalation techniques. Knowledge and operation of suppression and detection systems; intrusion alarm systems; access control systems; and a working knowledge of word processing and computer related analytical tools and databases, such as Microsoft Word and Excel. Must possess a valid US Driver's License and be able to operate a motor vehicle in the State of Massachusetts. It is preferable that the incumbent be Crisis Prevention Intervention, CPR and First Aid certified
    $25-35.3 hourly 60d+ ago
  • OB High Risk RN care Manager

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time RN License $82016.00 - $115787.00 Salary/year Description PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. Position Summary: As an integral member of the care management team the Nurse Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the *health center, community, home, or an inpatient facility. This role is currently hybrid with potential travel to FQHCs required. The Nurse Care Manager/Maternal Newborn supports high risk pregnant and post-partum members who are at-risk for an adverse delivery based on complex social, behavioral and health needs with consideration of all levels of healthcare disparity. This CM provides ongoing management of the mother and newborn for 12 months post-partum, connecting members with appropriate social services and promoting self-management of their behavioral and medical needs. The Nurse Care Manager is a key member of an interdisciplinary team in the development and implementation of a care plan to enhance the member's overall prenatal/postpartum health, and to achieve appropriate utilization. They will also assess plans, implement, coordinate, monitor, and evaluate care plans, services, and outcomes to maximize the maternal/child health of the member. Responsibilities: Conducts Comprehensive Assessments Assures that medication reconciliation is complete. The RN CM will complete the medication reconciliation and may include a pharmacist and/or primary care team. Engages members and care givers in active care planning with focus on medical, behavioral, social, member-centered care needs. Coaches and guides member/representative to meet bio/psycho/social goals. Provide care coordination, which may include but not limited to facilitating care transitions, supporting the completion of referrals, and/or providing or confirming appropriate follow-up May be required to meet members while they are inpatient to provide education and support about the discharge process and transition members into care management. Travel throughout assigned area to engage members at their homes or other locations where the member may be located. ** Assesses the member's knowledge of their medical, behavioral health and/or social conditions and provides education and self-management support including symptom response plans based on the member's needs and preferences. Connects members with primary care, behavioral health, flexible services, Community Partner, respite, and other community based social services as indicated and appropriate. In collaboration with Community Health Workers, creates and maintains a comprehensive inventory of local community resources through a web-based application, improving accessibility for members and providers, and linking members with the appropriate support services. Participates in the integrated care team meetings and rounds as required Maintain accurate, timely documentation in electronic systems including health center EHRs. Provides coverage for team members who are out of office Other duties as assigned Required Skills: Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Social Workers, Community Health Workers and other health care teams. Ability to flexibly utilize clinical expertise to solve complex problems Bi/multi-lingual preferred or experience with Language Translation Services Experience working with patients with chronic and behavioral health needs Must be flexible and adaptable to change. Demonstrate the ability to work independently Must demonstrate excellent interpersonal communication skills Additional qualities that would be a good fit for our team include: Enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow' attitude Experience using appropriate technology, such as computers, for work-based communication Experience and proficiency with Microsoft Office and online record keeping MassHealth C3 ACO Key Performance Indicators (KPIs): Based on 1.0 Full Time Employee CM: Annual Enrollment is 200 patients per year. Monthly Enrollment a minimum of 17 patients. Average Case Duration is (1 year postpartum). (These requirements are based on the C3 Delegation Agreement with BNHC and are subject to increase.) Desired Other Skills: • Familiarity with the MassHealth ACO program • Familiarity with Federally Qualified Health Centers • Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications Qualifications: Licensed Practical Nurse (LPN) with Care Management experience, ASN (associate degree in nursing) or bachelor's degree in nursing (preferred) Current, active MA Nursing license Minimum 2-5 years of nursing experience in Maternal/Newborn or Post-partum required, community public health, case management, coordinating care across multiple settings and with multiple providers also recommended. Case Management Certification (CCM, ANCC RN-BC) preferred. A valid driver's license and provision of a working vehicle Working Conditions Works in a busy community health center in a downtown business district. Long hours are sometimes required. Some in-state travel may be required. Physical Requirements Physical demands requiring lifting of small pieces of equipment, boxes, and/or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. ** In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **
    $82k-115.8k yearly 60d+ ago
  • Certified Pharmacy Technician

    East Boston Neighborhood Health Center 4.5company rating

    Boston, MA job

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: PACE Pharmacy All Locations: 10 Garofalo Street - Revere PACE, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 Broadway Position Summary: Immediate full-time opportunity for a Certified Pharmacy Technician in our Nationally acclaimed Neighborhood PACE program. Seeking a Certified Pharmacy Technician that demonstrates integrity, attention to detail and dependability. These essential skills are necessary to assist clinical staff in the management of medication review. Will initially rotate between PACE centers. Organizational and time management skills required. Strong communication skills both verbal and written required to effectively engage with our participants and fellow healthcare workers. HS Diploma/GED and a current, valid, and unrestricted Pharmacy Technician license from the MA Board of Registration in Pharmacy required. Bilingual (English/Spanish) preferred. Pay Range Starting at $25.00 up to $38.00, depending on experience. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $25-38 hourly Auto-Apply 28d ago
  • Medical Office Assistant Pediatric - Portuguese, Spanish, CV Creole

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time High School $17.00 - $24.00 Hourly None Day Admin - ClericalDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Coordinates clerical aspects of patient services to ensure completeness and continuity of care. The Medical Office Assistant is responsible for all functions performed during the patient check-in to clinical areas and the check-out process. These include, but are not limited to, scheduling follow-up appointments, registration, scheduling internal and external referral appointments, acquiring referral authorization, collecting cash, and posting daily encounters; taking and returning patient phone calls; patient correspondence; mailing/faxing medical information to consultants and maintenance of equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Telephone calls - answers call, assists the caller, forwarding the call as needed. Overall service to the caller to completion. Internal appointments - schedules patients for follow-up and specialist visits at the Health Center. Referral appointments - schedules referral appointments for the patients at the referral specialties/facilities. Whenever possible, appointments are made with patient present. Provides patient referral information to the referred facility in accordance with the patient's insurance plan. Liaison between BNHC, referral facility/specialty and the patient. Consults with other clinical staff as needed. Gives complete, accurate, and adequate information to the referred facility and to the patients, including written and oral. Referral tracking - maintains a tracking system of all external and internal referrals. Follow up on appointments as needed. Check-in - patients checked from the registration areas into the specific waiting areas prior to being seen by their providers. Waiting room monitored. Patients and providers will be notified of any delays in scheduled appointments. Cash - collects any additional patient copays and deductibles. Balances daily cash drawer and credit card receipts. Communication - Serves as liaison between BNHC clinical areas, patients and other agencies to ensure continuity of patients' care. Any patient issues received via telephone, voicemail, letters, or walk-ins will be communicated to providers. Forms - Assists with any patient correspondence as directed. Reporting - may be required to gather clinical information for reporting needs. Interprets - may be called without notice to assist providers with interpreting. Equipment & software - ensures proper use of all office equipment (fax, copier, PC, email, practice management software, printers, phones, voicemail, etc) in accordance with office policy. Maintains proper supplies for its use. Immediately reports any malfunction. Additional Duties and Responsibilities: May perform other duties as assigned by supervisor or department head. Attend meetings and seminars to keep abreast of changing needs within the industry and department. Professional Behavior: Maintains a professional environment in a multi-provider, multidiscipline organization. Maintains a patient centered environment to ensure patients' continuity of care; advocate for patients. Positive attitude towards co-workers and other health center departments. Performs tasks within the scope of secretarial standards. Demonstrates characteristics of accountability and responsibility. Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Interacts properly and professionally with patients and other co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Demonstrates good communication skills. Maintains appropriate chain of command. Attends meetings QUALITY ASSURANCE/IMPROVEMENT: Participates in the betterment of the health center through studies and reviews as necessary. Goal setting - continually assess personal, team and organization goals. TEAMWORK ORIENTATION: Maintains and encourages teamwork. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management Demonstrates and implements effective problem solving. Identify and report task and/or operational problems. Manages conflict with staff appropriately. Maintains good communication skills. Participates in orientation of new staff and/or students. Qualifications QUALIFICATIONS: Graduate of a medical secretary program preferred. High School graduate or equivalent. Willingness and ability to learn all aspects of job requirements. High level of interpersonal and professional skills. Bilingual required. MINIMAL KNOWLEDGE: Demonstrates knowledge of: Moderate computer skills. Proper telephone etiquette. Good customer service skills. Basic knowledge of managed care. Knowledge of insurance plans.
    $17-24 hourly 59d ago
  • Experienced Primary Care Nurse Practitioner

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time Graduate Degree $120000.00 - $167543.00 SalaryDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Provides primary medical care and treatment to an assigned panel of Brockton Neighborhood Health Center patients in accordance with professional standards and established Brockton Neighborhood Health Center policies and procedures. DUTIES AND RESPONSIBILITIES: Conducts comprehensive primary care services, including well examinations, immunizations, and episodic sick visits, to an assigned panel of patients within area of expertise. Provides assessment, education, and management for comprehensive well health promotion, illness prevention, anticipatory guidance, and screening tests. Designs a plan of care based on assessment of physical, emotional, and social needs and in collaboration with the patient, and if appropriate, the family. Incorporates case management activities into practice and collaborates with multidisciplinary health care team to provide continuity of care of patients. Initiates follow-up and specialty referrals for those clients needing further work-up or monitoring of a current situation. Initiates and arranges in-house referrals for medical and non-medical conditions which affect the client's health. Educates patients so that they develop and understand the importance of regular well visits for good health maintenance. Maintains practice that is culturally and linguistically sensitive, using interpreters and other assistance as appropriate. Collaboratively works with other caregivers regarding patient education and rehabilitation including promotion of mental and physical health. Maintains collaborative relationship with other providers, administration, and other clinical staff. Furnishes professional guidance and assistance to colleagues and other staff. Utilizes skills and expertise of other disciplines to ensure comprehensive care for all patients. Collaborates in the development and revision of departmental policies, procedures, and protocols. QUALITY STANDARDS: Attend 2/3 of provider and staff meetings. Active participation in 1 Performance Improvement team or 1 community outreach project per year. Active participation means minimum meeting attendance of 6 meetings each year and making concrete, constructive contribution to the team or community group. Alternatively, providers may do an independent quality improvement project, approved by the CMO and CEO in advance. Encounters correctly completed and submitted electronically by next business day. All medical record documentation is complete by the next business day. All health center documentation is electronic. At least 90% compliance with electronic problem list, medication list, prescribing and pain assessment standards based on chart review or electronic reports. Compliance with EHR adoption/Meaningful Use requirements. Cooperates with the efforts of the Patient Care Committee to monitor and improve the quality of patient care provided. Compliance with regulatory issues. Communications: Demonstrates sensitivity and responds appropriately to verbal and non-verbal communications of patients, families, and co-workers. Maintains patient's right to privacy, assuring dignity in the provision of care and is discreet in all communications, written and oral, about the patient's care. Problem Resolution: Consistently utilizes good judgment in the resolution of problems, clinical and non-clinical. Possesses the ability to act independently and is willing to make decisions utilizing good judgment. Has the ability to visualize and anticipate new problems and to be part of the problem-solving process. Interpersonal Skills: Utilizes tact, courtesy, patience, and discretion in dealing with others. Possesses the ability to maintain a stable presence under stress due to pressure of the work environment. Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: Current Massachusetts licensure for RN in expanded role. Certification eligible as Primary Care Practitioner. Federal and State licensure for prescriptive writing privileges. Ability to develop and work with a multi-disciplinary team, including mid-levels, social workers and case managers. Fluency in Spanish, Portuguese, French, or Haitian Creole is highly desirable. Previous experience in ambulatory care and/or public health preferred. Previous experience in ambulatory care and/or public health preferred. Computer literate in electronic medical records. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Occasional long hours may be required. Potential exposure to patient blood and body fluids. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and/or patients not to exceed 50 pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. TRAVEL, WORK HOURS: Occasional statewide or national travel possible for CME/conferences. Includes evening and weekend hours.
    $120k-167.5k yearly 60d+ ago
  • Licensed Practical Nurse (LPN) - Pediatrics

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time $29.00 - $40.94 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Maintains a professional environment in a multi-provider, multidisciplinary organization. Maintains a patient centered environment including but not limited to: Provision of care and advocate for patients of all ages and their families based on prudent nursing and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Performs tasks and procedures within the scope of a Licensed Practical Nurse (L.P.N.) and legal guidelines of the Nurse Practice Act. Performs nursing tasks in all clinical areas. Why choose BNHC for a Registered nurse (RN) position: Tuition and career growth support Pay up to $5000 sign on bonus Eligibility for State and Federal Loan forgiveness Competitive PTO PRINCIPAL DUTIES AND RESPONSIBILITIES: Professional Behavior: Demonstrates characteristics of accountability and responsibility. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attends meetings. Tasks - including but not limited to: Patient preparation for visit. Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation in EHR. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Documentation of medication review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Injections - Intramuscular (I.M.); subcutaneous (S.C), Intradermal (I.D.); Z-track. Medication administration. Dose calculations. Peak flow meter. Oxygen saturation. Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Venipuncture - collect and process specimens. Patient Procedures. Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Burn care. Diabetic care. Ace wraps/splints/slings/braces. Colposcopy- Assists Biopsies. Suture removal. Staple removal. Participation in the PCMH includes but is not limited to: Review of patient at each visit. Follow-up of Hospital Discharges within forty-eight (48) business hours and involves medical assistants as appropriate Directs and assists medical assistants as needed for patient preventative measure issues. Other Patient Services. Patient education. Prescription refill. Telephone Triage. Walk-in Triage. Other related phone calls. Referrals. Appointments. Nurse visits. Documentation. Interpreting as needed. Serves as chaperone as needed. Care of Equipment. Proper handling, cleaning, and storage of all equipment Other tasks as needed. QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - continuously participates in the modification of schedule, duties, and procedural functions. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - interacts efficiently in conflict management Demonstrates and implements effective problem solving. Identifies tasks and operational problems. Generates solutions, discuss solutions with charge nurse or nurse manager and implements as directed by charge nurse or nurse manager. Manages conflict with staff appropriately Maintains and encourages good communication skills. Gives direction to medical assistants as appropriate. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of an accredited school of nursing. Current state licensure to practice in Massachusetts. Cardio-pulmonary resuscitation (C.P.R.) certified. Maintains licensure and certifications. Bilingual preferred. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Nursing principles including disease process, certain examinations, observations, laboratory studies and appropriately apply these principles to patient care. Nurse Practice Act/Code of Ethics. Nursing Process. Managed Care. OSHA Guidelines. Emergency Procedures. Computer skills.
    $29-40.9 hourly 60d+ ago
  • Registered Nurse- Adult Medicine

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full-Time/Part-Time RN License $35.00 - $49.42 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: The Registered Nurse assists the providers, works directly with the patient; handles triages; phone calls; administers medication; works with patients during nurse visits; collaborates and coordinates care with LPNs, MAs, and other ancillary staff. Performs administrative tasks and attends meetings in the absence of the Charge Nurse. Performs skilled nursing assessments. Maintains a professional environment in a multi provider, multidiscipline organization. Maintains a patient centered environment including but not limited to: Provision of care and advocate for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Perform tasks and procedures within the scope of a registered nurse (R.N.) and legal guidelines of the Nurse Practice Act. Demonstrate competency in these tasks. Adheres to Board of Registration regulations. Perform nursing tasks in all clinical areas. Why choose BNHC for a Registered nurse (RN) position: Tuition and career growth support Pay up $5000 sign on bonus Eligibility for State and Federal Loan forgiveness Competitive PTO REPORTS TO: Charge Nurse, and Director of Nursing. PRINCIPAL DUTIES AND RESPONSIBILITIES: Professional Behavior: Demonstrates characteristics of accountability and responsibility. Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains an appropriate chain of command. Attends meetings. Tasks - including but not limited to: Patient preparation for visit. Appropriately prepare patients for either a complete physical, sick visit, follow up visit, or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Documentation of medication review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Injections - Intramuscular (I.M.); subcutaneous (S.C), Intradermal (I.D.); Z-track. Intravenous (I.V.) therapy. Medication administration. Dose calculations. Peak flow meter. Oxygen saturation. Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Patient Procedures. Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Burn care. Diabetic care. Ace wraps/splints/slings/braces. Colposcopy. Biopsies. Suture removal. Staple removal. Other Patient Services. Patient education. Prescription refill. Telephone Triage. Walk-in Triage. Other related phone calls. Referrals. Appointments. Nurse visits. Documentation. Hospital discharge follow-up. May be designated “Charge nurse” in the absence of the full-time charge nurse Care of Equipment. Proper handling, cleaning, and storage of all equipment. Cold sterilization. The Registered Nurse is part of the patient care team as defined by Patient Centered Medical Home structure Participation includes but is not limited to: Overseeing completion of patient centered work by nursing staff assigned to their floor Monitor reports for completion of care Other tasks as assigned. Participates in huddles, for daily pre visit planning QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - maintains flexibility in employee time schedule, duties, and procedural functions. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - Demonstrates and implements effective problem solving. Identifies task and operational problems. Generates solutions, discuss solutions with charge nurse or Director of Nursing and implements as directed by charge nurse or Director of Nursing. Manages conflict with staff appropriately. Maintains and encourages good communication skills. Gives directions and collaborates with L.P.N.s, Medical Assistants and ancillary staff as needed. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of an accredited school of nursing. Current state licensure to practice in Massachusetts. Cardio-pulmonary resuscitation (C.P.R.) certified. Maintains licensure and certifications. Bilingual preferred. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Nursing principles including disease process, certain examinations, observations, laboratory studies and appropriately apply these principles to patient care. Nurse Practice Act/Code of Ethics. Nursing Process. Managed Care. OSHA Guidelines. Infection control guidelines. Emergency Procedures. Moderate Computer skills.
    $38k-85k yearly est. 60d+ ago
  • Dental Office Assistant

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA High School $17.00 - $24.00 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: The Clinical Secretary is responsible for all functions performed during the patient check-in to and check-out of the dental area. These include, but are not limited to, registering patients, scheduling appointments, scheduling internal and external referral appointments, acquiring prior authorizations, collecting cash, and posting daily encounters. Coordinates clerical aspects of patient's dental services to ensure completeness and continuity of dental care. Maintains a professional environment in a multi-provider, multidiscipline organization. Maintains a patient centered environment to ensure patients' continuity of care, advocate for patients. Positive attitude towards co-workers and other health center departments. Performs tasks within the scope of secretarial standards. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Telephone calls - answers calls, books appointments, assists the caller. 2. Internal appointments - schedules patients for initial and follow-up dental visits at the dental clinic. 3. Referral appointments/tracking - may schedule referral appointments for the patients at the referred dental specialists. 4. Check-in - greets and registers patients as they arrive. Verifies accuracy of patient demographics, electronic eligibility verification and insurance information. Assemble paper charts. Monitors patients' wait-time. 5. Waiting Room - monitors patients in the waiting room to ensure all are checked-in. Keep the business office and waiting room neat and orderly at all times. 6. Encounters - enters encounters in practice management system during check-out function. Ensures proper procedural entry for all dental provider visits. Verifies accuracy of entries and the capture of all encounters on a daily basis. 7. Cash - collects patient copays and deductibles. Collects periodic deposits in advance of scheduled procedures. Balances daily cash drawer and credit card receipts. 8. Communication - serves as liaison between BNHC Dental Department, patients and other agencies to ensure continuity of patients' dental care. Communicates any patient issues received via telephone, voicemail, letters, or walk-ins to the providers. 9. Forms - assists with any patient correspondence. Coordinates issuing of the dental chart copies and films to patients, when requested. 10. Reporting - prints provider schedules and encounter balancing reports, as needed. May be required to gather and enter other electronic information in practice management system for reporting and tracking purposes. 11. Interprets - may be called upon without notice to assist providers with interpreting. 12. Equipment & software - ensures proper use of all office equipment (fax, copier, PC, email, practice management software, printers, phones, voicemail, etc) in accordance with office policy. Maintains proper supplies for its use. Immediately reports any malfunction. Additional Duties and Responsibilities: 1. May perform other duties as assigned by supervisor or department head. 2. Attend meetings and seminars to keep abreast of changing needs within the industry and department. Professional Behavior: Demonstrates characteristics of accountability and responsibility. Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Interacts properly and professionally with patients and other co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Demonstrates good communication skills. Maintains appropriate chain of command. Attends meetings QUALITY ASSURANCE/IMPROVEMENT: Participates in the betterment of the health center through studies and reviews as necessary. Goal setting - continually assess personal, team and organization goals. TEAMWORK ORIENTATION: Maintains and encourages teamwork. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management-manages conflict with staff and patients appropriately Qualifications QUALIFICATIONS: Graduate of a secretarial or dental assistant program preferred. High School graduate or equivalent. Willingness and ability to learn all aspects of job requirements. High level of interpersonal and professional skills. Bilingual required.
    $17-24 hourly 60d+ ago
  • Medical Assistant- Pediatric

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time High School $18.00 - $25.20 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Maintains a professional environment in a multi-provider, multidiscipline organization. Maintains a patient centered environment including but not limited to: Provision of care and advocacy for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Performs tasks and procedures within the scope of a medical assistant (M.A.). Performs nursing tasks in all clinical areas. POSITION CHAIN OF COMMAND: Reports to Charge Nurse (Delegee) and Clinical Supervisor. Is under the Direction of the Director of Nursing. PRINCIPAL DUTIES AND RESPONSIBILITIES: PROFESSIONAL BEHAVIOR: Demonstrates characteristics of accountability and responsibility as evidenced by completion of daily tasks, adherence to , and compliance with policies and procedures. Maintains patient confidentiality at all times as evidenced by discussing patient care only with staff who need the patient information. Maintains HIPAA at all times. Maintains discretion of conversation in work areas. Maintains a professional mannerism. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Demonstrates initiative by accomplishing tasks with minimal prompting. Is dependable and reliable as evidenced by attendance of work schedule, trustworthy, and performance of job description with minimal correction of assigned tasks. Maintains appropriate chain of command. Attends meetings. TASKS - including but not limited to: Patient preparation for visit. Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation in EHR. Documentation of progress note including reason for visit, review of medication, allergies, smoking status, and pain status. Completes information on physical form of tasks done/reviewed by the Medical Assistant. Documents other pertinent information as needed. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Peak flow meter. Oxygen saturation. Assists with Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Venipuncture - collect and process specimens. Maintains specimen refrigerator: temperature, cleaning, defrosting. Patient Procedures - Assists with: Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Ace wraps/splints/slings/braces. Colposcopy. Biopsies. As part of the patient care team under the Patient centered Medical Home Structure: Review of patient care at each visit. Review and update preventative care measures such as Diabetic Preventative Measures, Pap Tests, Mammograms, Complete Physicals, Colonoscopies, and any other age appropriate preventative testing. Participate in Patient Self-Management Goals. Assess patients for depression using the appropriate screening tool. Assist nurses with patient hospital discharge issues, as . Appropriately document all of the above in the Electronic Medical Record (EMR). Pre planning preparation for each daily session and daily huddle. Other Patient Services. Patient education. Prescription refill. Related phone calls. Referrals. Appointments. Documentation. Interprets as needed. Serves as chaperone as needed. Care of Environment. Proper handling, cleaning, and storage of all equipment. Maintains exam rooms and utility rooms in proper working condition. Assures proper functioning of equipment, adequate medical supplies, and adequate paperwork. Care of equipment- proper handling, cleaning and storage of all equipment, sterilization of equipment as instructed. Other tasks as needed. QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - maintains flexibility in employee time schedule, duties, and procedural functions. Is required to work in all nursing areas. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - Demonstrates and implements effective problem solving. Identifies task and operational problems. Generates solutions, discuss solutions with charge nurse or nurse manager and implements as directed by charge nurse or nurse manager. Manages conflict with staff appropriately. Maintains and encourages good communication skills. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of a medical assistant program. Cardio-pulmonary resuscitation (C.P.R.) certified. Bilingual required. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Medical terminology. Commonly encountered medications Commonly encountered tests and procedures. Basic Clinical Procedures. OSHA Guidelines. First Aid. Moderate computer skills.
    $37k-42k yearly est. 60d+ ago
  • Dentist- Limited License

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time $100000.00 - $137393.00 SalaryDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Under supervision of the Dental Clinical Director, it provides clinical dental services to the Greater Brockton Area population with special emphasis on family dentistry. RESPONSIBILITIES: Provide education, screening, and preventive services to BNHC dental patients. Provide all phases of general dentistry including oral diagnosis and treatment planning, radiology, restorative services prosthodontics, periodontics, endodontics, and basic oral surgical procedures. Interact with other disciplines within the BNHC acting as a resource of information for other medical providers and social workers. Provides education, screening and preventive services to BNHC dental patients of all ages, including vulnerable populations such as HIV-infected patients, homeless patients, diabetics and children. Provide all phases of general dentistry including oral diagnosis and treatment planning, radiography, restorative services, prosthodontics, periodontics, endodontics, and basic exodontia. Conducts quarterly peer reviews and ensures compliance. Interacts with other disciplines within BNHC providing a resource for other medical providers and social workers. Maintains patient information within HIPAA. Maintains a professional relationship and positive attitude with co-workers, patients, and external professional contacts. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attending staff meetings is required. Communicate effectively with supervisor, staff, and management. Participate in development of short range and long-range strategic planning of dental services and quality measures. STANDARDS OF CARE: Patient medical history to be reviewed at every visit. Patient radiographs to be reviewed and assessed to clarity. A complete diagnosis should be created and established. A comprehensive treatment plan should be created. A coherent and comprehensive strategy to restore the patient to good oral health should be created. Provider will create excellent and accurate progress notes. Pain scale will be completed every visit. The consent forms will be completed and reviewed prior to treatment. Time outs will be performed prior to procedures. Treatment provided must be billed accurately and in timely in accordance with BNHC policies and procedures for closing encounters. These duties should be performed within the direction of the Massachusetts License Board and ADA. It is the responsibility of the dentist to ensure they are aware of standards of care as needed by the Massachusetts dental board. PRODUCTIVITY: Dentists are expected to meet the department's yearly budgeted visits, determined at the beginning of the fiscal year. Qualifications BASIC KNOWLEDGE: Requires a doctorate in dental medicine or surgery with a license to practice in Massachusetts. TRAINING: One year of experience as a dental resident or practicing dentist. INDEPENDENT ACTION: Duties as a general dentist require the ability to perform according to accepted principles independent of supervision. SUPERVISORY RESPONSIBILITY: Shares responsibility for supervision of dental students training at the BNHC site as per Clinical Supervisor instructions. PHYSICAL REQUIREMENTS: The individual must be in good health of mind and body with physical dexterity and vision suitable to accomplish the job duties outlined above. Knowledge of proper patient transfer assistance is also required and the ability to lift as much as fifty pounds may be necessary.
    $100k-137.4k yearly 60d+ ago
  • Licensed Practical Nurse (LPN) - Adult Medicine

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time $29.00 - $40.94 Hourly DayDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Maintains a professional environment in a multi-provider, multidisciplinary organization. Maintains a patient centered environment including but not limited to: Provision of care and advocate for patients of all ages and their families based on prudent nursing and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Performs tasks and procedures within the scope of a Licensed Practical Nurse (L.P.N.) and legal guidelines of the Nurse Practice Act. Performs nursing tasks in all clinical areas. Why choose BNHC for a Registered nurse (RN) position: Tuition and career growth support Pay up to $5000 sign on bonus Eligibility for State and Federal Loan forgiveness Competitive PTO PRINCIPAL DUTIES AND RESPONSIBILITIES: Professional Behavior: Demonstrates characteristics of accountability and responsibility. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attends meetings. Tasks - including but not limited to: Patient preparation for visit. Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation in EHR. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Documentation of medication review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Injections - Intramuscular (I.M.); subcutaneous (S.C), Intradermal (I.D.); Z-track. Medication administration. Dose calculations. Peak flow meter. Oxygen saturation. Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Venipuncture - collect and process specimens. Patient Procedures. Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Burn care. Diabetic care. Ace wraps/splints/slings/braces. Colposcopy- Assists Biopsies. Suture removal. Staple removal. Participation in the PCMH includes but is not limited to: Review of patient at each visit. Follow-up of Hospital Discharges within forty-eight (48) business hours and involves medical assistants as appropriate Directs and assists medical assistants as needed for patient preventative measure issues. Other Patient Services. Patient education. Prescription refill. Telephone Triage. Walk-in Triage. Other related phone calls. Referrals. Appointments. Nurse visits. Documentation. Interpreting as needed. Serves as chaperone as needed. Care of Equipment. Proper handling, cleaning, and storage of all equipment Other tasks as needed. QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - continuously participates in the modification of schedule, duties, and procedural functions. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - interacts efficiently in conflict management Demonstrates and implements effective problem solving. Identifies tasks and operational problems. Generates solutions, discuss solutions with charge nurse or nurse manager and implements as directed by charge nurse or nurse manager. Manages conflict with staff appropriately Maintains and encourages good communication skills. Gives direction to medical assistants as appropriate. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of an accredited school of nursing. Current state licensure to practice in Massachusetts. Cardio-pulmonary resuscitation (C.P.R.) certified. Maintains licensure and certifications. Bilingual preferred. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Nursing principles including disease process, certain examinations, observations, laboratory studies and appropriately apply these principles to patient care. Nurse Practice Act/Code of Ethics. Nursing Process. Managed Care. OSHA Guidelines. Emergency Procedures. Computer skills.
    $29-40.9 hourly 60d+ ago
  • Infections Disease RN Manager

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time RN License $80498.00 - $113644.00 SalaryDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Infectious Disease RN Manger is responsible for working directly with the Infectious Disease team. This Manager serves to deliver comprehensive care to patients living with HIV, Hep C, TB, and other infectious diseases. The Infectious Disease RN Manger along with Infectious Disease provider, lead the clinical team in the standard of HIV care. The RN is responsible for personnel management including hiring, supervision, evaluations, and terminating. Provides Supervision of STI Staff and HIV Medical Case Managers and day-to-day operations. Monitor caseloads & charts; rates of completion of Individual Service Plans, and all other aspects of Medical Care Coordination activities conducted by the team. The Manager also completes DPH reports monthly and annually and maintains the State and Federal CAREWare database. Reports on grants, organizing team and patient meetings, handles coordination of procedures, delivery of specimens, assists the providers, works with the ID nurses collaborating care for our high-risk patients; handles triages; phone calls; orders medication; gives direction to the MAs, and Medical Case Managers. Performs skilled nursing assessments when needed. This individual oversees the STI walk in clinic and HIV team workflows and collaborates and assists with the Infectious disease cases in the Pediatric, OB/GYN and HRC departments. This individual is also responsible for below: Maintains a professional environment in a multi provider, multidiscipline organization. Maintains a patient centered environment including but not limited to: Provision of care and advocate for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Perform tasks and procedures within the scope of a registered nurse (R.N.) and legal guidelines of the Nurse Practice Act. Demonstrate competency in these tasks. Adheres to Board of Registration regulations. Perform nursing tasks in all clinical areas. REPORTS TO: Chief Operating Officer PRINCIPAL DUTIES AND RESPONSIBILITIES: Administrative and fiscal oversight of HIV and STI Clinic, Medical Case Management Services and Outreach activities. Personnel management including hiring, performance evaluations, disciplining, and other activities Assist in the identification of funding sources, preparation of grant applications. Grants management ensure that all grant fiscal, administrative, data collection, and reporting requirements are met. Maintain program expenditures within budget parameters. In collaboration with COO, Director of Nursing and Director of Substance Use Services, develops annual plan for community involvement and outreach Create and strengthen relationships with community partners, interfaith organizations, and government and state agencies. Maintain program expenditures within budget parameters. Work within a management structure to collaborate with other Supervisors and Program Managers. Other duties as assigned. PROFESSIONAL BEHAVIOR: Demonstrates characteristics of accountability and responsibility. Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attending meetings. Qualifications QUALIFICATIONS: Bachelor of Science Degree in Nursing or related field preferred Current state licensure to practice in Massachusetts. Cardio-pulmonary resuscitation (C.P.R.) certified. Maintains licensure and certifications. Minimum of five years nursing experience Knowledge of Infectious Diseases and standards of care Bilingual preferred. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Nursing principles include disease processes, certain examinations, observations, laboratory studies and appropriately apply these principles to patient care. Nurse Practice Act/Code of Ethics. Nursing Process. Managed Care. OSHA Guidelines. Infection control guidelines. Emergency Procedures. Moderate Computer skills. DPH Reporting requirements and software. Monthly reporting to funders on progress toward Work Plan goals. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking are required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices.
    $80.5k-113.6k yearly 60d+ ago
  • Medical Assistant - Adult

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA Full Time High School $18.00 - $25.20 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Maintains a professional environment in a multi-provider, multidiscipline organization. Maintains a patient centered environment including but not limited to: Provision of care and advocacy for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Performs tasks and procedures within the scope of a medical assistant (M.A.). Performs nursing tasks in all clinical areas. POSITION CHAIN OF COMMAND: Reports to Charge Nurse (Delegee) and Clinical Supervisor. Is under the Direction of the Director of Nursing. PRINCIPAL DUTIES AND RESPONSIBILITIES: PROFESSIONAL BEHAVIOR: Demonstrates characteristics of accountability and responsibility as evidenced by completion of daily tasks, adherence to , and compliance with policies and procedures. Maintains patient confidentiality at all times as evidenced by discussing patient care only with staff who need the patient information. Maintains HIPAA at all times. Maintains discretion of conversation in work areas. Maintains a professional mannerism. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Demonstrates initiative by accomplishing tasks with minimal prompting. Is dependable and reliable as evidenced by attendance of work schedule, trustworthy, and performance of job description with minimal correction of assigned tasks. Maintains appropriate chain of command. Attends meetings. TASKS - including but not limited to: Patient preparation for visit. Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation in EHR. Documentation of progress note including reason for visit, review of medication, allergies, smoking status, and pain status. Completes information on physical form of tasks done/reviewed by the Medical Assistant. Documents other pertinent information as needed. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Peak flow meter. Oxygen saturation. Assists with Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Venipuncture - collect and process specimens. Maintains specimen refrigerator: temperature, cleaning, defrosting. Patient Procedures - Assists with: Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Ace wraps/splints/slings/braces. Colposcopy. Biopsies. As part of the patient care team under the Patient centered Medical Home Structure: Review of patient care at each visit. Review and update preventative care measures such as Diabetic Preventative Measures, Pap Tests, Mammograms, Complete Physicals, Colonoscopies, and any other age appropriate preventative testing. Participate in Patient Self-Management Goals. Assess patients for depression using the appropriate screening tool. Assist nurses with patient hospital discharge issues, as . Appropriately document all of the above in the Electronic Medical Record (EMR). Pre planning preparation for each daily session and daily huddle. Other Patient Services. Patient education. Prescription refill. Related phone calls. Referrals. Appointments. Documentation. Interprets as needed. Serves as chaperone as needed. Care of Environment. Proper handling, cleaning, and storage of all equipment. Maintains exam rooms and utility rooms in proper working condition. Assures proper functioning of equipment, adequate medical supplies, and adequate paperwork. Care of equipment- proper handling, cleaning and storage of all equipment, sterilization of equipment as instructed. Other tasks as needed. QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - maintains flexibility in employee time schedule, duties, and procedural functions. Is required to work in all nursing areas. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - Demonstrates and implements effective problem solving. Identifies task and operational problems. Generates solutions, discuss solutions with charge nurse or nurse manager and implements as directed by charge nurse or nurse manager. Manages conflict with staff appropriately. Maintains and encourages good communication skills. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of a medical assistant program. Cardio-pulmonary resuscitation (C.P.R.) certified. Bilingual required. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Medical terminology. Commonly encountered medications Commonly encountered tests and procedures. Basic Clinical Procedures. OSHA Guidelines. First Aid. Moderate computer skills.
    $37k-42k yearly est. 60d+ ago
  • Homeless Services LPN/MA

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA $20.00 - $40.94 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Pay rate will vary based on candidate's experience, qualification (MA or LPN) The Homeless Services LPN/MA and Phlebotomist is a hybrid role incorporating responsibilities of a phlebotomist and Licensed Practical Nurse (LPN) OR Medical Assistant (MA). This role provides direct patient care in a medical clinic within the local emergency homeless shelter in Brockton, MA. The LPN/MA is expected to prepare patients for clinical visits with the Homeless Services Nurse Practitioner. Please note that it is essential that the LPN/MA is highly skilled in phlebotomy to be hired for this role. The LPN/MA must be able to perform tasks such as specimen collection, point-of-care (POC) testing, and measurement of vital signs. They will also perform tasks in LPN or MA scope of practice, including administering immunizations and triaging. The LPN/MA will be responsible for the completion of compliance-related documentation including refrigerator logs, cleaning logs, code cart checks and monthly medication tracers in collaboration with the Homeless Services NP. In addition to clinical responsibilities, the LPN/MA will be responsible for tasks related to the daily operation of the shelter clinic. The LPN/MA is an essential role in a multidisciplinary team that brings low-threshold medical care to patients of the shelter clinic who may be experiencing homelessness, substance use, and complex psychiatric conditions. PRINCIPAL DUTIES AND RESPONSIBILITIES: Clinical Tasks: Perform tasks and procedures within the scope of a Licensed Practical Nurse (LPN) or Medical Assistant (MA) in a clinic based in a local emergency homeless shelter to individuals experiencing homelessness, substance use, and complex psychiatric conditions Support with preparation of patient for visit with NP Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure Obtain interpreter services when needed Chart documentation in EHR Documentation of progress note including reason for visit, review of medication, allergies, smoking status, and pain status, care gaps and screenings Measurements: height, weight, and (other measurements as needed) Patient tests/treatments Must be certified in phlebotomy in order to draw labs within shelter clinic Point of care tests including: Rapid strep tests Rapid influenza tests Rapid COVID-19 tests A1C Blood glucose Ear irrigation Electrocardiogram (EKG) Visual acuity testing Peak flow meter Oxygen saturation Assists with Nebulizer treatment Oxygen administration Laboratory Tests Pap Smear Handling Venipuncture - collect and process specimens Support provider with clinical patient procedures including physical and emotional assessment, wound care, splints/slings/braces, biopsies, among others Facilitate additional patient services including patient education, support with prescription refill requests, phone calls, referrals, appointments, documentation, preventative care measures, hospital discharges, and screenings for depression Clinical Environment Maintain a sterile environment in lab area and exam rooms Proper handling, cleaning, and storage of all equipment Maintain exam rooms and utility rooms in proper working condition Assure proper functioning of equipment, adequate medical supplies, and adequate paperwork Care of equipment- proper handling, cleaning and storage of all equipment, sterilization of equipment as instructed Maintain clinic logs and documentation including: Refrigerator temperature logs for lab area and medication room in collaboration with the NP Equipment cleaning logs Code cart and code bag checks in collaboration with the NP Oxygen log AED log Non-Clinical Tasks: Supplies and inventory Collaborate with Homeless Services Program Manager to maintain stock of all medical and non-medical supplies in the shelter clinic Maintain orderly organization of all inventory of clinic supplies Program sustainability and licensure Support Homeless Services Program Manager and Director of Substance Use Services in preparing for inspections and audits conducted by regulators including MDPH, HRSA, FTCA and others Professional Behavior: Demonstrate responsibility and dependability through excellent attendance and punctuality and follow-through of work tasks Use non-stigmatizing language surrounding substance use and mental health conditions Maintain patient and co-worker confidentiality including HIPAA and 42 CFR Part 2 privacy requirements at all times, including discretion of conversation in work areas Maintain compliance with all BNHC policies and procedures Positive attitude toward patients and co-workers by being pleasant, courteous, and considerate at all times Prioritize teamwork and cooperation as a member of the multidisciplinary care team on the mobile unit Maintain appropriate chain of command Demonstrate initiative by accomplishing tasks with minimal prompting Perform duties related to accurate and safe collection, handling, and process of specimens (per lab requirements) Demonstrate ability to prioritize demands, work with distractions, and adapt to change Strong communication skills Must have the ability work independently, take initiative, problem solve, strong time management skills, and ability to meet deadlines Attend required meetings Qualifications QUALIFICATIONS: Graduate of an accredited school of nursing or Medical Assistant program Current state licensure as LPN or MA certification to practice in Massachusetts Current BLS cardio-pulmonary resuscitation (CPR) certification Certification in phlebotomy required if licensed practical Nurse Bi-lingual in Cape Verdean Creole, Portuguese, Spanish or Haitian Creole preferred MINIMAL KNOWLEDGE BASE: Demonstrate knowledge of working with patients experiencing homelessness, substance use, and psychiatric conditions Highly skilled in phlebotomy Understanding of common laboratory tests/procedures, commonly encountered medications, basic clinical procedures, and infection control standards. OSHA guidelines First Aid Moderate computer skills, including documentation in an Electronic Health Record QUALITY ASSURANCE/QUALITY IMPROVEMENT: Maintains awareness of any safety issues in the shelter clinic Maintains equipment for proper functioning, repair, or replacement Maintains updated policies and procedures related to the shelter clinic WORKING CONDITIONS: Works in a clinic situated in the local emergency homeless shelter with a high incidence of patients experiencing substance use, and psychiatric conditions. Distractions are present and can be disruptive to workflow. Stress is present due to high volume of work, diversified nature of activities, and frequent crises and deadlines. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and/or patients not to exceed 50 pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices.
    $34k-48k yearly est. 60d+ ago
  • Registered Nurse- Pediatric

    Brockton Neighborhood Health Center 4.3company rating

    Brockton Neighborhood Health Center job in Brockton, MA

    Job Details Brockton, MA $35.00 - $49.42 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: The Registered Nurse assists the providers, works directly with the patient; handles triages; phone calls; administers medication; works with patients during nurse visits; collaborates and coordinates care with LPNs, MAs, and other ancillary staff. Performs administrative tasks and attends meetings in the absence of the Charge Nurse. Performs skilled nursing assessments. Maintains a professional environment in a multi provider, multidiscipline organization. Maintains a patient centered environment including but not limited to: Provision of care and advocate for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice. Efficient patient flow, assisting providers and other staff. Perform tasks and procedures within the scope of a registered nurse (R.N.) and legal guidelines of the Nurse Practice Act. Demonstrate competency in these tasks. Adheres to Board of Registration regulations. Perform nursing tasks in all clinical areas. Why choose BNHC for a Registered nurse (RN) position: Tuition and career growth support Pay up to $5000 sign on bonus Eligibility for State and Federal Loan forgiveness Competitive PTO REPORTS TO: Charge Nurse, Clinical Supervisor and Director of Nursing. PRINCIPAL DUTIES AND RESPONSIBILITIES: PROFESSIONAL BEHAVIOR: Demonstrates characteristics of accountability and responsibility. Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks. Maintains patient confidentiality at all times. Maintains discretion of conversation in work areas. Is pleasant, courteous, and considerate of patients and co-workers. Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently. Maintains appropriate chain of command. Attends meetings. TASKS - including but not limited to: Patient preparation for visit. Appropriately prepare patient for either a complete physical, sick visit, follow up visit; or a gynecological exam. Vital Signs: blood pressure, temperature, pulse (all points), orthostatic blood pressure and pulse. Obtain interpretation when needed. Chart documentation. Measurements: Height, Weight, and (other measurements as needed). Documentation of reason for visit, medication review, allergy review. Documentation of medication review. Patient tests/treatments. Audio acuity testing. Ear irrigation. Electrocardiogram (EKG). Visual acuity testing. Injections - Intramuscular (I.M.); subcutaneous (S.C), Intradermal (I.D.); Z-track. Intravenous (I.V.) therapy. Medication administration. Dose calculations. Peak flow meter. Oxygen saturation. Nebulizer treatment. Oxygen administration. Laboratory Tests CLIA Waived Tests Pap Smear Handling Patient Procedures. Physical and emotional assessment. Wound care. Assisting providers. Maintaining sterile field and sterile technique. Burn care. Diabetic care. Ace wraps/splints/slings/braces. Colposcopy. Biopsies. Suture removal. Staple removal. Other Patient Services. Patient education. Prescription refill. Telephone Triage. Walk-in Triage. Other related phone calls. Referrals. Appointments. Nurse visits. Documentation. Hospital discharge follow-up. May be designated “Charge nurse” in the absence of the full time charge nurse Care of Equipment. Proper handling, cleaning, and storage of all equipment. Cold sterilization. The Registered Nurse is part of the patient care team as defined by Patient Centered Medical Home structure Participation includes but is not limited to: Overseeing completion of patient centered work by nursing staff assigned to their floor Delegating follow-up of patient hospital discharges to other nursing staff in the absence of the assigned nurse. Assists with hospital discharges as needed in order to maintain compliance with following-up on hospital discharges within forty-eight (48) business hours. Monitor reports for completion of care Other tasks as assigned. Participates in huddles, for daily pre visit planning QUALITY ASSURANCE/IMPROVEMENT: Quality assurance monitoring - participates in the betterment of the health center through studies and reviews as necessary. Goal setting - assess personal, team, and organization goals. Participates in devising, reviewing, and revising policies, procedures and protocols. TEAMWORK ORIENTATION: Maintains and encourages teamwork approach. Flexibility - maintains flexibility in employee time schedule, duties, and procedural functions. Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks. Conflict Management - Demonstrates and implements effective problem solving. Identifies task and operational problems. Generates solutions, discuss solutions with charge nurse or Director of Nursing and implements as directed by charge nurse or Director of Nursing. Manages conflict with staff appropriately. Maintains and encourages good communication skills. Gives direction to L.P.N.s, Medical Assistants and ancillary staff as needed. Participates in orientation and training of new staff and/or students. WORKING CONDITIONS: Works in a busy community health center in a downtown business district. Long hours are sometimes required. PHYSICAL REQUIREMENTS: Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices. Qualifications QUALIFICATIONS: Graduate of an accredited school of nursing. Current state licensure to practice in Massachusetts. Cardio-pulmonary resuscitation (C.P.R.) certified. Maintains licensure and certifications. Bilingual preferred. MINIMAL KNOWLEDGE BASE: Demonstrates knowledge of: Nursing principles including disease process, certain examinations, observations, laboratory studies and appropriately apply these principles to patient care. Nurse Practice Act/Code of Ethics. Nursing Process. Managed Care. OSHA Guidelines. Infection control guidelines. Emergency Procedures. Moderate Computer skills.
    $61k-100k yearly est. 60d+ ago

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