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  • Customer Success Coordinator (PRIME Division)

    Alphabroder 4.4company rating

    Alphabroder job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. * Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. * Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. * Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. * Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. * Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. * Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. * Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR * Bachelor's degree in business, Business Administration, or equivalent industry-related experience. * Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. * Excellent written and verbal communication skills in English, with a strong customer service orientation. * Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. * Demonstrates a positive, proactive approach to task completion. * Proficient in utilizing multiple software programs and platforms; strong technical aptitude. * Creative problem-solving abilities and a customer-focused mindset with empathy. * Exceptional attention to detail and strong analytical skills. * Capable of managing time effectively and working independently with minimal supervision. * Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly 4d ago
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  • Senior Creative Director (Remote or Hybrid Available)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Senior Creative Director is a seasoned creative leader responsible for elevating and executing all visual content across S&S Activewear's marketing channels-while also stewarding the brand's visual expression across the entire organization. This role leads the Creative Department across design, photography, and video, ensuring that the brand is consistently represented in marketing, sales materials, and all customer-facing and internal touchpoints. The Senior Creative Director oversees outsourced imagery and video production through agency partners and freelancers, and is responsible for building scalable processes, strengthening team capabilities, and ensuring high-quality execution that brings the S&S Activewear brand to life. Monday - Friday, Full-time, Exempt Remote or Hybrid Available Hybrid location: 220 Remington Blvd, Bolingbrook, IL Starting salary at - $171k BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Creative Direction & Execution * Lead the concepting and development of creative assets for catalogs, events, email, website collateral, flyers, paid media, social content, and video. * Translate business objectives and marketing strategies into effective creative concepts that bring the brand to life while adhering to established brand standards. * Provide strong creative guidance and actionable feedback to designers, video producers, editors, photographers, stylists, and external partners. * Ensure creative is channel-appropriate, visually cohesive, and executed at an enterprise-quality level. Brand Guideline Stewardship * Manage, maintain, and evolve S&S Activewear's brand guidelines, ensuring they are clear, accessible, and consistently applied across all internal and external channels. * Develop and maintain templates, toolkits, and visual standards that support consistency in marketing, sales collateral, corporate materials, presentations, office/environmental branding, and partner-facing communications. * Serve as the primary resource for guideline interpretation, helping internal teams and external partners apply the brand correctly. Imagery, Video & Photography Leadership * Oversee the imagery and video teams, including production operations, product photography, on-model and lifestyle shoots, and video content production. * Establish and maintain high standards for photography and video quality, ensuring consistency in lighting, composition, editing, color, and brand expression. * Drive innovation in visual storytelling across still imagery and video, enhancing product presentation and brand engagement. * Guide the development of video content for marketing, product storytelling, social media, events, and other initiatives. Team Leadership & Development * Manage, mentor, and grow a multidisciplinary creative team, fostering a collaborative, high-performance culture. * Develop team capabilities through coaching, structured feedback, and opportunities for skill expansion in design, imagery, and video. * Partner cross-functionally with Marketing, Digital, Merchandising, Product, Sales, and Events teams to support company-wide initiatives and campaigns. Operational Excellence & Process Leadership * Design and implement foundational processes, workflows, and creative operating systems to improve efficiency, throughput, and quality. * Introduce and optimize creative technologies. * Enhance creative intake, briefing, and review processes to improve cross-functional alignment and delivery predictability. * Maintain operational rigor across all creative output, including timelines, budgets, production schedules, and resource planning. Strategic Partnership * Collaborate with Marketing and cross-functional leaders to understand business goals and translate them into actionable creative plans and visual executions. * Bring deep expertise in design, photography, videography, and creative best practices to help evolve how the brand is expressed across channels. * Recommend improvements and new creative approaches while ensuring alignment with established brand guidelines. WHAT WE'RE LOOKING FOR * 15+ years of progressive creative experience, with at least 10 years in a Director-level or above leadership role. * Proven experience overseeing both photography and video production in an enterprise environment. * Deep expertise in design, visual storytelling, photography direction, video production, and multi-channel creative execution. * Strong operational and process-building skills, with a track record of implementing scalable creative workflows and technology solutions. * Exceptional leadership and mentorship abilities with experience building high-performing creative, imagery, and video teams. * Experience in retail, merchandising, apparel, or consumer products strongly preferred. * Excellent communication, presentation, and cross-functional collaboration skills. WHAT MAKES YOU STAND OUT * A visionary creative leader with strong operational discipline. * Highly organized and process-oriented, with a continuous improvement mindset. * Collaborative, confident, and proactive-able to move work forward and elevate creative output. * Strong ability to translate strategy into compelling visual storytelling. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $171k yearly 10d ago
  • Social Media Manager (Hybrid or Remote Available)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE S&S Activewear is looking for a sharp, strategic Social Media Manager to lead and grow our LinkedIn presence as the primary channel for B2B thought leadership and pipeline influence, while evolving our Instagram presence as a complementary brand and engagement channel. This role is about B2B thought leadership, relevance, and buzz-with measurable business impact. You'll own how S&S shows up on LinkedIn to customers, partners, and decision-makers, translating industry authority into audience growth, engagement quality, and pipeline influence. Instagram supports the strategy; LinkedIn leads it. SCHEDULE Monday-Friday, Full-Time, Exempt Location: Hybrid or Remote (Hybrid location - 220 Remington Blvd Bolingbrook, IL) Starting pay - $71,136.00+ based on experience BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * LinkedIn Strategy & Audience Growth (Primary Focus) * Own and evolve a LinkedIn-first strategy designed to grow audience size, engagement quality, and influence with B2B decision-makers. * Establish S&S as a consistent thought leader through original posts, carousels, executive content, customer stories, case studies, UGC, and partner collaborations. * Partner with PR and Executive Thought Leadership teams to shape and amplify executive presence on LinkedIn. * Translate business priorities, campaigns, and insights into platform-native LinkedIn content that supports awareness, consideration, and pipeline influence. Instagram Strategy (Secondary, Strategic Channel) * Own Instagram as a supporting channel-focused on brand-forward storytelling, short-form video, and industry relevance. * Create Reels, short-form video, static posts, Stories, UGC, and case studies that reinforce S&S's leadership and momentum. * Ensure Instagram content complements LinkedIn priorities rather than competing with them. Content Planning & Business Alignment * Set and manage the social content calendar with a LinkedIn-led cadence, balancing core business campaigns with timely cultural moments, industry events, and relevant conversations. * Partner closely with sales, marketing, PR, and cross-functional teams to ensure social supports broader go-to-market and demand generation efforts. Industry Presence, Buzz & Partnerships * Identify key industry players, standout brands, and creators-especially those performing well on LinkedIn-and develop ideas to feature, collaborate, or co-create content. * Actively engage with customers, prospects, partners, and industry voices to build credibility and community. Events & Field Content * Develop and execute a LinkedIn-forward event coverage strategy that connects with customers before, during, and after events. * Capture social-ready content at events and industry moments, with an emphasis on assets that can be repurposed across the year. * Partner with Marketing and PR to align event storytelling with campaigns and thought leadership themes. Performance & Optimization * Measure performance with a focus on LinkedIn audience growth, engagement quality, reach, and conversion influence. * Use insights to refine strategy, formats, posting cadence, and content themes. * Clearly communicate results and recommendations to stakeholders. Travel Expectations * Willingness to travel X times per year for industry events, trade shows, and key company moments. WHAT MAKES THIS ROLE DIFFERENT * LinkedIn is the priority. This role is built for someone who knows how to grow and activate a B2B audience on LinkedIn. * You set the strategy. This is not an execution-only role-you'll define how social drives B2B relevance and growth. * Business impact matters. Thought leadership is a means to an end: credibility, engagement, and pipeline influence. * High visibility. Your work will shape how S&S is perceived by customers, partners, and industry leaders. * Creative freedom with accountability. You'll have room to experiment-with clear expectations for performance. WHAT WE'RE LOOKING FOR * 5+ years of experience in social media, with demonstrated success growing a LinkedIn audience for a B2B brand. * Deep understanding of LinkedIn's content formats, algorithms, and best practices for professional audiences. * Experience tying social content to brand authority, demand generation, and pipeline influence. * Proven ability to translate long-form B2B content into high-performing LinkedIn posts and carousels. * Strong editorial instincts, confident POV, and comfort engaging publicly with industry audiences. * Experience supporting Instagram as a secondary channel for brand and engagement. * Comfortable capturing content in real-world environments (events, trade shows, customer moments). * Data-informed mindset with the ability to connect social performance to business goals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $71.1k yearly 4d ago
  • HR Operations Specialist (Hybrid or Remote Available)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The HR Operations Specialist -is responsible for supporting core HR processes and ensuring the accuracy and integrity of employee data across systems. This role plays a key part in maintaining HR documentation, supporting onboarding and offboarding, and responding to employee inquiries. While primarily focused on HR operations, the role also provides basic support for payroll. COMPENSATION & SCHEDULE Salary range $51,000.00 - $71,000.00 (Based on experience) Monday-Friday, Full-Time, Exempt Hybrid or Remote Available (Hybrid - 220 Remington Blvd, Bolingbrook, IL) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO HR Operations (Primary Focus) * Maintain and update employee records in the HRIS, ensuring data accuracy and confidentiality. * Support onboarding and offboarding processes, including documentation, system access, and checklists. * Respond to employee inquiries related to HR policies, procedures, and employment documentation. * Assist with HR reporting, audits, and compliance tracking. * Support the administration of employee lifecycle events (e.g., promotions, transfers, terminations). * Identify and document process improvements to enhance HR operational efficiency. * Coordinate with payroll and other departments to ensure timely and accurate processing of employee timecards. Payroll Administration (Limited Scope) * Assist payroll in calculating retroactive payments and final pay, ensuring accuracy and compliance with company policies and applicable regulations. * Respond to employee questions regarding pay, timekeeping, and deductions. * Assist and serve as a back-up for payroll processing as needed. WHAT WE'RE LOOKING FOR Required: * 2+ years of experience in HR or HR operations * Familiarity with employment standards and HR practices. * Strong attention to detail and organizational skills. * Excellent communication and interpersonal skills. * Proficiency in Microsoft Office and HRIS platforms. Preferred: * Experience with Workday, ADP, or similar HR systems. * Bilingual in English and Spanish (an asset). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are
    $51k-71k yearly 4d ago
  • NetSuite Administrator (PRIMELINE)

    Alphabroder 4.4company rating

    Alphabroder job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE We are seeking a skilled NetSuite Administrator to join our Software Engineering department. This role will be responsible for managing day-to-day NetSuite requests including troubleshooting systems currently integrated with NetSuite, new fields, workflows, troubleshooting user issues and collaborating with the team new project processes and integrations. SCHEDULE Monday-Friday, Exempt, Full-Time Salary Range: $80,000.00 - $100,000.00 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one WHAT YOU WILL DO * Oversee the configuration and maintenance of the NetSuite ERP system, ensuring it operates efficiently and meets the organization's requirements. * Tailor the NetSuite interface to fit specific business processes, including the ability to work closely with business teams to develop dashboards, searches, reports and workflows. * Manage user and technical issues between integrated systems (i.e. MS, Tax System, Credit Card Processing system). * Provide technical support to business users when needed. * Identify, trouble shoot and resolve technical issues promptly. * Work with various business teams to learn processes and help define, recommend and enforce those processes. * Document processes, configurations, and best practices for internal knowledge sharing. WHAT WE'RE LOOKING FOR * 4+yearsfunctioning as a NetSuite Administrator * Proficiency in supporting NetSuite including Sales Orders, Fulfillments, Inventory, AR, AP and Purchasing. * Familiarity with warehouse and factory environments area plus. * Experience in owning a support ticket queue with focus on metrics, Fresh Service experience a plus. * Ability to extend NetSuite functionality using Suite Suite Flow and Suite Talk focus to mizations and integration purposes. * Experience using Atlassian and Asana preferred. Soft Skills & Methodologies * Excellent problem-solving skills with the ability to analyze complex system issues and develop effective solutions. * Strong critical thinking skills with the ability to balance strategic goals and immediate delivery needs. * Effective communication skills a collaborative mindset to interact with stakeholders and business users. * Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * Familiarity with Agile/Scrum development methodologies. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $80k-100k yearly 2d ago
  • Outside Sales (Greater Northwest) Remote

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations, and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees, and suppliers through our core values of service, deep relationships, innovation, continuous improvement, and accountability. ABOUT THE ROLE The ideal candidate will be responsible for managing and growing an existing group of targeted accounts, as well as prospecting for new opportunities. They will manage complete S&S Activewear relationships with customers in a designated geographic area and drive sales growth within assigned accounts. The role requires travel 3-4 days per week in the field, including overnight travel on at least a quarterly basis, depending upon geographic scope of territory. Qualified candidates must possess excellent interpersonal communication and presentation skills, be comfortable interacting with decision-makers and business owners and have a demonstrated ability to analyze data to identify business development opportunities. Reps need to understand the steps of a sales call and be proficient in account planning and post-call follow up. Reps will be paired with Account Managers to maximize the follow up and sales opportunities with each customer. As a result, they need to be both self-directed and a good team player. SCHEDULE Monday-Friday, Full-Time, Non-Exempt (Remote Available) The territory covers the Northwest (Oregon, Idaho, Wyoming) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Owns the P&L in aggregate for all accounts in the territory, as well as for each customer (to manage volume, sales, and profitability) * Calls on all assigned accounts, in-person, with minimum agreed frequency. Proficient in call planning/preparation, analysis, presentation, and post-meeting follow-up. * Develops relationships with all ownership, sales, customer service and merchandising representatives in each account; Understands the customer's and end-user's needs and buying patterns; Conducts one on one meetings with customer sales representatives to uncover opportunities; Responsible for proactive and creative solution sets; Engages in end-user meetings. * Develops relationships with all relevant constituents within their accounts (finance, marketing, operations, production, etc.). * Partner with assigned S&S Account Manager to meet the full needs of the customer and jointly optimize sales opportunities and frequency of customer interaction * Understands the customer go to market strategy and knows customer programs, remerchandising schedule and method of managing, renewing, refreshing and fulfilling. * Responsible for new product launch line presentations, internal initiatives and programs, and overall sales plans. * Effectively utilizes merchandising skills to upsell and position S&S Activewear competitive advantages regarding products and services * Collaborates with and leverages internal resources to uncover, develop and close opportunities (trade marketing, decoration, EDI, pricing, credit, website, custom websites, etc.). Work cross-functionally and understands how to accomplish goals within the organization. Develops relationships across the organization to facilitate communication and achievement of goals. * Manages administrative aspects of the job to include weekly reporting, calendar management, sales funnel management, program registration and renewal, DNR management, CRM reporting, program proposal tracking. Meets all due dates. * Manages and maintains S&S Activewear's presence within their accounts, including but not limited to showroom management and upkeep and collateral management. * Attends trade shows, industry events and customer events as necessary. WHAT WE'RE LOOKING FOR * Bachelor's degree preferred * 2+ years in-person sales experience, promotional goods or apparel industry a plus * Strong verbal and written communication skills * Must be able to manage multiple tasks, effectively prioritize and manage time * Demonstrated ability to carry out special assignments and tasks with minimal supervision * Strong organizational skills * Strong sense of urgency with a results orientation * Enthusiastic and energetic approach * Demonstrated creative problem-solving skills * Excellent sales skills (SPIN selling) * Excellent product merchandising skills * Effective, engaging presentations skills * Ability to train and demonstrate use, features and benefits of our website * Excellent analytical skills; able to access the financial impact of a decision * Strong administrative and organization skills * Able to develop written strategic plans * Proficient with Microsoft Office * Daily travel with monthly overnights (varying based on territory) TRAVEL Daily travel with some overnights. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $65k-77k yearly est. 2d ago
  • Process Optimization Engineer

    Sanmar 4.5company rating

    Remote job

    At SanMar, the work you do makes a difference. What's the Short Version? The Process Optimization Engineer works directly with stakeholders in Distribution, IT, and other SanMar business areas to implement new projects and execute continuous improvements in SanMar's distribution facing systems and processes. The Process Optimization Engineer is a subject matter expert for SanMar distribution systems, including HighJump WMS, Proship Parcel Management; voice, RF and scanning hardware, print and bagging hardware and media, automations (goods-to-person), and 3rd party solutions. What Will You Be Doing? Lead implementation of continuous improvement initiatives aimed at enhancing SanMar's distributions systems and processes. Work with stakeholders and end users to plan and execute solutions that meet business needs and ensure best operational practice. Research, analyze, and troubleshoot SanMar distribution systems; understands the operation and dependencies of the solutions and processes, and how they are used by business customers. Assist Project/Program Managers with creation of detailed project plans and frameworks; lead execution of critical project milestones and related status reporting. Act as point-of-contact for vendors and industry members regarding distribution related solutions and related peripherals. Provide Tier III functional support and training to Distribution staff and first/second line IT support teams; escalates to technical resources as appropriate. Create documentation for systems, tools, and processes for internal team and IT Service Desk use. Subject matter expert for distribution systems end users. Work closely with technical teams to identify, design and deliver changes to system environments; ensures technical projects are in lock-step with functional requirements. Key consultant and change leadership in the optimization of current solutions and the technical design of new solutions. Cross-functional involvement in build and User Acceptance testing activities as needed. Perform other duties as assigned. Comply with all policies and standards. What Are We Looking For? Bachelor's Degree in an Industrial Engineering or Technology Discipline or equivalent industry experience 1-3 years of experience delivering continuous improvement initiatives in a distribution or comparable setting, using recognized methodologies such as Lean/Six Sigma 1-3 years of experience using technology-based distribution systems 1-3 years of customer service functional and/or technical support experience is preferred Familiarity with HighJump/Korber, Infios, Proship Parcel Management, WMS equipment (Voice, RF, Scanning) Background in Industrial/Optimization Engineering principles Required Six Sigma Green Belt Certification preferred Solid subject matter expertise using technology-based distribution systems Excellent MS Excel skills; ability to write and execute basic to intermediate SQL queries is a bonus Excellent troubleshooting and analytical skills; ability to learn quickly and resolve issues self-sufficiently Ability to work cooperatively with all levels of individuals across the SanMar and Vendor organizations Excellent interpersonal skills and ability to add narrative to data and paint a clear picture for their audience Appropriate sense of urgency and prioritization, passion for problem solving Organized, thorough, detailed Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed Ability to travel frequently as needed to support SanMar distribution network up to 50% or more What's Our Offer? Salary Range: You`ll earn between $80,000 - $105,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? Remote: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to work on computer for multiple hours with frequent interruptions. SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. #LI-REMOTE Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they're a part of something special. Here's your chance to be a part of this story. If you're ready to work in a place where your participation matters and your growth is a priority, we're ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you're from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.
    $80k-105k yearly Auto-Apply 10d ago
  • Warehouse - Outbound Operations Manager

    Alphabroder 4.4company rating

    Alphabroder job in Lockport, IL

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Distribution Center Outbound Operations Manager is responsible for overseeing the automated outbound operations (goods to person) within a distribution center. This role involves managing the efficient and timely processing of customer orders, coordinating the picking, packing, and shipping processes, and ensuring all outbound activities align with company standards and customer expectations. The manager will lead a team of supervisors, leads, and associates to achieve operational goals, while driving continuous improvement in productivity, quality, and safety. SCHEDULE & COMPENSATION Monday - Friday (2:00pm-10:30pm), Full Time, Exempt Salaried: $95,000-$105,000 (negotiable - based on experience) ONSITE: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Operational Leadership: * Direct and manage all outbound operations, including order picking, packing, and shipping activities. * Ensure timely and accurate processing of all outbound shipments to meet customer delivery expectations. * Develop and implement operational procedures and policies to enhance productivity, quality, and safety. Team Management: * Lead, coach, and develop a team of supervisors, leads, and associates to achieve performance objectives. * Foster a positive work environment, promoting teamwork, employee engagement, and open communication. * Monitor team performance, providing regular feedback and conducting performance evaluations. Process Improvement: * Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce operational costs. * Utilize data and metrics to drive decision-making and track progress on key performance indicators (KPIs). * Collaborate with other departments, including inbound, inventory control, and customer service, to streamline processes and resolve issues. Safety and Compliance: * Ensure compliance with all safety regulations and company policies, promoting a culture of safety within the outbound operations. * Conduct regular safety audits, training sessions, and emergency preparedness drills. * Address any safety incidents or concerns promptly and thoroughly. Customer Focus: * Maintain high standards of customer service, ensuring that all outbound shipments meet quality and delivery requirements. * Address and resolve any customer complaints or issues related to outbound operations. * Collaborate with the customer service team to enhance the overall customer experience. Budget and Resource Management: * Manage labor, equipment, and supply budgets for outbound operations. * Optimize resource allocation to achieve cost-effective operations. * Prepare and present reports on operational performance, budget adherence, and improvement initiatives. WHAT WE'RE LOOKING FOR * Bachelor's degree, preferred Supply Chain Management, Logistics, Business Administration, or related field; or equivalent work experience. * 5+ years of experience in distribution center operations, with at least 3 years in a supervisory or management role. * Experience leading in a large, diverse work force in a dynamic work environment that is driven by accurate and timely (same day) order fulfillment. * Experience leading and planning DC Operations in automation environment for high volume, multi-channel distributor * Strong knowledge warehouse management systems (WMS) and other related technologies. * Excellent leadership, communication, delegation and interpersonal skills. * Proven ability to manage and motivate teams in a fast-paced, dynamic environment. * Strong analytical and problem-solving abilities. * Experience driving a culture of safety and continuous improvement using Lean methodologies PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. WORKING ENVIRONMENT * The job will be performed entirely in the S&S Activewear warehouse where conditions can range from warm to cool. * The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $30k-39k yearly est. 30d ago
  • Web Strategic Coordinator (PRIMELINE) Remote Available

    S&S Activewear LLC 4.4company rating

    Remote or Chicago, IL job

    Job Description JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The primary objective of this role will be to manage the order flow and be the primary point of contact Primeline orders for our Web strategic customers. The position interacts primarily utilizing the phone and other forms of electronic communication, building loyalty to ensure long-term client retention with existing web strategic customers within the Promotional Products Industry SCHEDULE Monday-Friday, Full-Time, Non-Exempt Remote Available Staring rate $19.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one WHAT YOU WILL DO Focus on relationship building and ensure customer satisfaction by providing professional customer support. Address all customer inquiries in a timely and professional manner, including but not limited to requests for information, sales order confirmations, sales order status, expedite requests, acknowledgments, periodic reports, complaints, returns. (All customers in Territory) Act as Voice of the Customer, by working closely with Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse to ensure customer shipments are completed on time and customer expectations are met. Utilize searches and dashboards, monitor order flow for Dedicated accounts, ensuring orders are moving through the pipeline. Resolve order issues and offer solutions Responsible for reporting, documenting, and escalating any system related issues and functionalities. Administers issue tracking process and compiles customer feedback. Adhere to individual and departmental SLAs as published by the Director of Order Management Answer calls presented through the decoration queues Coordinate decoration orders for both apparel and hard goods orders Coordinate special orders with multiple delivery addresses Ensure time sensitive orders are completed, shipped, and received by the customer Ensure satisfactory resolutions to customer situations while adhering to Company policies and procedures Operate within a dedicated account structure and maintain excellent relationships with a specific group of accounts Adhere to individual and departmental KPI's as published by the Director of the department Other duties/projects as required by department manager WHAT WE"RE LOOKING FOR Post secondary education or equivalent industry related experience Strong English written and verbal communication skills Minimum 2 years of ab Order Management experience/ technical customer service skills Strong technical skills to easily utilize multiple software programs and platforms Proficient in Microsoft Office and knowledge of Decoration Services processes and proprietary decoration software Ability to multi-task, prioritize within a fast-paced work environment Ability to handle large volumes of work while maintaining very tight deadlines Strong attention to detail and good analytical skills Ability to manage time and work efficiently with minimum supervision Strong interpersonal skills to work effectively with internal departments Ability to work overtime when offered and some weekends Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $19 hourly 1d ago
  • Workers' Compensation Program Specialist (Remote)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE This is not an adjuster role and will not be expected to handle a caseload. The Workers' Compensation Program Specialist is a professional, fully remote role that reports directly to the Workers' Compensation Manager. As a member of the (corporate) Safety team, the Workers' Compensation Program Specialist will provide administrative and operational support to safety professionals located at our (nationwide) distribution centers, develop customized program reporting, communicate program updates/inquiries to our insurance carrier, and identify/support enhancements to the return-to-work program. SCHEDULE & COMPENSATION Monday-Friday (standard business hours), Full-Time, Exempt Remote Opportunity Available Compensation: $60,500-$84,700 (negotiable, based on experience) - eligible for 5% target incentive Benefits We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Provide day-to-day administrative and operational support of the workers' compensation program. * Assist in the overall coordination of the workers' compensation claims program. * Ensure local teams report workers' compensation claims in a timely manner and maintain complete and accurate documentation. * Guide and support local teams with basic information needed in the monitoring and management of ongoing workers' compensation claims. * Partner with the Workers' Compensation Manager to collaborate with internal stakeholders (HR, Safety, Operations) and external partners (insurance carriers, third-party administrators) to identify process improvement opportunities and ensure regulatory compliance. * Maintain strict confidentiality of employee medical information and workers' compensation claim data. * Support the ongoing development, implementation, and enhancement of return-to-work and light-duty programs. * Assist in continuous program improvement opportunities to ensure a best-in-class workers' compensation program for all associates. * Coordinate and schedule workers' compensation related meetings and training sessions, as needed. * Develop, prepare, and distribute workers' compensation reports as directed by the Workers' Compensation Manager. * Complete additional Safety-related administrative tasks as assigned. WHAT WE'RE LOOKING FOR * Associate's degree in Human Resources, Risk Management, Occupational Safety, Business Administration, or a related field (or equivalent work experience). * 3-5 years of experience supporting a workers' compensation program, safety program, HR, risk management, or related function. * Working knowledge of workers' compensation principles, including incident reporting, claim lifecycle awareness, and return to work concepts. * Experience collaborating with insurance carriers, third party administrators (TPAs), or internal claims partners. * Strong understanding of the importance of timely incident reporting and accurate documentation. * High level of discretion with the ability to maintain confidentiality of medical and claim information. * Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to prepare reports and track program metrics. * Excellent written and verbal communication skills, with the ability to explain workers' compensation processes to non technical audiences. * Strong organizational and time management skills, with the ability to manage multiple priorities in a remote environment. * Ability to work independently while maintaining strong collaboration with cross functional teams. Preferred Qualifications: * Experience supporting a multi state workers' compensation program. * Familiarity with OSHA recordkeeping basics and the relationship between safety incidents and workers' compensation claims. * Experience assisting with return to work or light duty programs. * Prior experience in distribution, manufacturing, warehousing, or logistics environments. * Experience preparing monthly or executive level reports related to workers' compensation or safety performance. * Knowledge of common workers' compensation systems or incident management platforms (e.g., risk management or TPA portals). * Experience with the handling or oversight of workers' compensation claims in the state of California. Professional certifications such as: * ARM * AIC * WCIS Key Skills & Competencies * Workers' Compensation Program Support * Process Improvement & Compliance Awareness * Cross Functional Collaboration (HR, Safety, Operations) * Data Tracking & Reporting * Attention to Detail & Accuracy * Confidential Information Handling * Remote Work Effectiveness * Professional Judgment/Problem Solving/Customer Focused Mindset PHYSICAL DEMANDS In performing this job, the employee will be working remotely and should have suitable/dedicated space that ensures confidentiality in the handling of company information. WORKING ENVIRONMENT The job will be performed remotely. There may be some travel which will be less than 1%, if at all. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $60.5k-84.7k yearly 10d ago
  • Warehouse Receiving & Inventory Control Supervisor (MON-FRI)

    Alphabroder 4.4company rating

    Alphabroder job in Lockport, IL

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Receiving Supervisor is responsible for supervising the daily activities of the receiving staff, including regular and temporary employees. Activities include overseeing the receipt, unloading, sorting and put away functions of the department to ensure efficiency and productivity. Provide direct interaction with all team members involved in Cycle counting, up-stock verification, Restock, Case Picking, Receiving, Shortages, Returns and Product Transfers. Responsible for leading and motivating employees to perform at their highest levels to meet or exceed performance standards and meet or exceed cost and safety standards. This is a hands-on position, that will require a strong floor presence. Must adhere to the guidelines presented in the S&S Activewear Employee Handbook. COMPENSATION AND SCHEDULE Annual Salary: $52,000 - $62,000 (negotiable based on experience) Monday - Friday (4:30AM - 1:30PM), Full-Time, Exempt Onsite: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Oversee incoming shipment activities to ensure accuracy, completeness, and condition of shipments. * Direct the receipt, unloading, sorting, staging and putaway of shipments. * Utilize Advance Shipment Notice system to verify and keep records on incoming shipments against shipping documents for accuracy. * Maintain a Receiving schedule for all inbound shipments * Assign Cycle count batches to the appropriate team members and process cycle count review screen daily. * Reconcile count discrepancies daily. * Monitor restock progress and process to ensure accuracy and efficiency * Reconcile the receipt of inbound goods against ASNs * Monitor and correct the receiving Adjust Quantity Screen * Troubleshoot and resolve issues related to the Returns process. * Provide input in the planning and execution of Special Projects related to Inventory Control * Maintain organized hard and soft copies of files and relevant documents, records, checklists, etc. * Maintain close communication with Direct Manager and Operations Manager to ensure timely receipt and posting of conduct to inventory. * Assist the Operations Manager in short and long-term planning, evaluation of effectiveness of department work methods. * Work as a team with other department managers or staff to meet the company's goals and objectives. * Ensure the quality and timeliness of data entered into the computer systems by subordinates. * Ensure proper material handling procedures so that no products are damaged in the warehouse. * Assist the Operations Manager with overall security of the facility, including product loss control. * Execute the processes an procedures related to wireless warehouse functionality, including employee training and security of the handheld devices. * Ensure the organization and cleanliness of the receiving department. * Attend required meetings; schedule departmental meetings as needed. * Assist Operations Manager in daily labor scheduling of the receiving/IC department based on needs; keep overtime within standards. * Manage absences and requests for time off for subordinates to ensure adequate staffing levels. * Hold Subordinates accountable for meeting departmental and individual standards for performance and perform annual performance evaluations. * Lead receiving/IC employees to perform at standards or higher by setting clear expectations and providing motivation and regular feedback. * Execute programs to ensure that workplace safety standards are met; ensure compliance with company policies and OSHA regulations. * Monitor material handling equipment, forklifts, order pickers, and other equipment in safe working condition. * Monitor safety equipment, fall protection harness, and other materials related to occupational safety; ensure the daily safety checklists are completed and maintained for the department. * Ensure compliance of all receiving personnel with the company's safety policies and procedures and OSHA standards. * Conduct accident investigations and find solutions to prevent accidents from occurring with the assistance of the Warehouse Manager and Human Resources. WHAT WE'RE LOOKING FOR * High School Degree or Equivalent * Experience should be in a fast-paced pick and pack distribution warehouse * Experience with lean and process improvement techniques. * Experience with the duties and responsibilities listed in this job description * Experience in an apparel distribution (pick/pack) warehouse is preferred * Broad range of people skills, with emphasis on leadership, supervision, motivation, and interpersonal communication * Broad range of management skills, including organizing, planning, analyzing, and understanding work systems and flow charts * High level of English communication skills and fluency (read, write, speak) * Highly organized and efficient * Able to learn systems, applications, and procedures quickly * Able to learn and apply new techniques and technologies * Critical thinking and decision-making skills * Personal time management; effective delegation skills * Accurate with numbers and counting; attention to details * Able to follow-through on plans; schedule follow-up activities * Able to shift priorities easily as needed * Ability to work overtime when needed PROTECTIVE EQUIPMENT REQUIRED Must be able to wear proper safety equipment if required (examples include safety toe shoes, bump caps and safety vest). Note: PPE is company-provided with a $100 stipend on safety-toe shoes after 90 days of employment if required for your specific role - not all roles require specific PPE. Please check with your HR/Training team for details on if your role requires specific PPE. PHYSICAL DEMANDS The role will involve both office tasks and time on the warehouse floor, which may require standing and walking for over 8 hours a day. The position also involves operating a stock chaser to navigate the warehouse. Moderate hand-eye coordination, as well as near and far vision and hearing, are necessary for the role. WORKING ENVIRONMENT * The job will be performed entirely in the warehouse where conditions can range from warm to cool. * The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $52k-62k yearly 46d ago
  • Purchasing Agent (PRIME Division)

    Alphabroder 4.4company rating

    Alphabroder job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Purchasing Agent is responsible for supporting the day-to-day relationship with various internal departments as well as suppliers within their assigned commodities as well as quality, delivery, and cost processes. Assist in Purchasing transition between new product introduction and replenishment. This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear. Monday - Friday, Full-Time, Exempt Onsite - Bridgeport - CT (Hybrid Available) WHAT YOU WILL DO * Ensure the day-to-day tasks of the purchasing department are being executed in a timely fashion, including, but not limited to, parts issues, quality concerns, supplier issues, process changes, etc. * Work closely with Senior Purchasing Manager on cost reduction, inventory reduction and quality improvement initiatives involving both external and internal customers/suppliers. * Assist in Engineering Change Orders (ECO) process, purchasing involvement from initiation to production line through completion. * Coordination with Engineering to correct system and Bill of Materials (BOM) issues. * Identification of problem areas, initiate corrective actions and establish problem resolution dates. * Issue purchase orders and ensure that material is delivered in optimal quantities and at the right time while maintaining high quality standards as designed to this specific role. * Work with supplier to mitigate delivery issues that could cause a disruption to the production line. Communicate delivery issues to other departments as necessary in a timely manner as relevant to assigned projects or tasks. * Resolve and justify all purchase price variances (PPV) * Work with Quality department to resolve any First Article (FA) and Project related supplier issues. * Support other buyers with difficult requests and quotes * Assist in recommending planning parameters based on LT, EOQ and MOQ * Directly supports Customer Service and Production teams * Complete other duties as assigned WHAT WE'RE LOOKING FOR * Bachelor's degree or equivalent combination of real-life working experience as a buyer required. * 7 years' experience in purchasing and acquisition or other related to this position * 3 years' Manufacturing experience required * 3 years' experience in New Product Introduction experience required * Experience with various commodity sourcing * Familiarity with understanding technical data sheets, material data sheets and part drawings * Demonstrated verbal and written communication skills, team building skills, and analytical skills * Demonstrated negotiation skills creating positive relationships with suppliers * Ability to problem solve complex issues and make effective decisions * Ability to manage multiple priorities concurrently and efficiently * Proficient computer skills including MS Office applications, mainframe applications and purchasing/accounting processes Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $33k-46k yearly est. 60d+ ago
  • Account Manager - Southeast zone - Remote

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability ABOUT THE ROLE Account Managers serve as strategic partners to Outside Sales Representatives, fostering growth and development within an assigned regional portfolio of customers through sophisticated multi-channel engagement. They leverage their expertise in phone, email, and digital communications to build meaningful relationships with decision-makers and business owners, while actively identifying and pursuing new revenue opportunities. The ideal candidate combines exceptional interpersonal and presentation skills with strong analytical capabilities, using data-driven insights to uncover business development opportunities and drive strategic growth. As the primary point of contact for territory accounts, Account Managers maintain consistent customer engagement, skillfully converting Outside Sales Representative interactions into tangible business opportunities while independently driving routine sales growth. This role requires a dynamic professional who brings an optimistic mindset, unwavering commitment to customer success, and the ability to transform customer relationships into long-term partnerships through proactive account management and dedicated follow-through. SCHEDULE Monday-Friday, Exempt, Full-time Territory - Southeast zone Salary Range - $55,000.00 - $65,000.00 annually Remote Available BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution * Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements * Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes * Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities * Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement * Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance * Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management * Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities * Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels * Create strategic pricing structures and quotations designed to drive sustained revenue growth * Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs * Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions WHAT WE'RE LOOKING FOR * Bachelor's Degree preferred; minimum High School Diploma required * Proven track record of professional sales/account management experience (1+ years), with promotional products and apparel industry experience highly valued * Exceptional verbal and written communication abilities with demonstrated presentation skills * Outstanding relationship-building capabilities with a proven customer-centric approach * Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis * Proficient in Microsoft Office Suite applications with strong technical aptitude Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $55k-65k yearly 12d ago
  • Customer Success Coordinator (PRIME Division)

    S&S Activewear LLC 4.4company rating

    Chicago, IL job

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle . These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly Auto-Apply 4d ago
  • Network Administrator (Hybrid Available)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Network Administrator is responsible for managing WAN, LAN, and WLAN infrastructure at sites across US and CAN. This hands-on role requires critical thinking, deep technical expertise, and excellent organizational skills. SCHEDULE & LOCATION Monday-Friday, Full-Time, Exempt Hybrid - 220 Remington Blvd, Bolingbrook, IL BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Install, configure, and upgrade routers, firewalls, switches, wireless access points, VPN tunnels, and SD-WAN infrastructure. * Manage rules, routes, policies, and ports across devices to ensure secure and consistent access for applications and employees. * Triage, troubleshoot, and resolve connectivity issues for distribution centers, offices, and employees. * Manage and monitor WAN circuits, collaborating with site leaders and ISPs. * Perform site surveys to optimize network reliability and performance. * Maintain network diagrams, operating procedures, and asset inventories. * Support camera systems, badge access, and other physical security systems. * Collaborate with IT and non-IT stakeholders on cross-functional projects with key network deliverables. WHAT WE'RE LOOKING FOR * Bachelor's degree in Computer Science or equivalent practical experience. * Minimum of 7 years of hands-on network administration experience. * One or more of the following industry certifications: * Cisco CCNA, Palo Alto PCNSA, CWNA, Aruba ACMP, CompTIA Security+ * Experience designing and deploying large-scale wired and wireless solutions. * Hands-on experience with network monitoring and diagnostic tools. * Deep understanding of wireless fundamentals and RF analysis. * Expertise with protocols such as BGP, OSPF, TCP/IP, DHCP, VPN, and RADIUS. * Experience with Palo Alto, Meraki, HP Aruba, or similar technologies. * Familiarity with AWS, Microsoft Entra/AD, and DNS. * Strong technical, analytical, data collection, and problem-solving skills. * Flexible, adaptable, and able to multitask in a fast-paced environment. * Self-motivated and proactive, with high attention to detail. * Positive attitude and strong team collaboration skills. * Strong verbal and written communication skills. * Ability to travel occasionally to US and CAN, with overnight stays as required. * Participation in an on-call rotation to respond to critical off-hours incidents. * Able to lift 50 lbs. and perform tasks while standing for extended periods. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $63k-76k yearly est. 42d ago
  • Sr FP&A Analyst (Remote Available)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL or remote

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE S&S Activewear is currently experiencing rapid growth and is seeking to add a key member to the Finance team who can support this continued expansion. We are in search of a proactive, dynamic, hands-on, and collaborative Finance professional with substantial experience who is looking to turbo-charge their professional growth. The Sr. Financial Analyst role involves preparing and leading monthly management financial reports, supporting forecasting / budgeting processes for the company, as well as ad hoc strategic projects. This role will require someone who can collaborate well with others, as the Finance team looks to support all functions (sales, marketing, operations, accounting, etc.) drive decision making. The ideal candidate should demonstrate proficiency in financial reporting, analysis, modeling, data analytics, and related systems. Additionally, a strong foundation in accounting and corporate finance principles is essential. A successful candidate will be eager to learn, organized, high-energy, detail-oriented, and capable of independently managing projects within a collaborative environment. SCHEDULE Monday-Friday, Full-Time, Exempt Remote Available Salary: $100,000.00 - $125,000.00 (Based on experience) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Deliver clear, timely financial reporting and commentary on business performance, trends, and forecasts to guide decision-making * Manage end-to-end financial deliverables: Take ownership of the forecasting, reporting, and analysis for your areas, ensuring deadlines are met and deliverables are completed with precision * Proactively dive into financial and operational data to identify trends, risks, and opportunities to provide actionable insights to business partners * Identify opportunities and continuously improve financial models, automate reports, and streamline FP&A processes * Communicating complex financial and technical concepts in a clear and concise manner, ensuring understanding across various stakeholders * Parter cross-functionally to develop actionable management reporting and dashboards to help manage and track performance to KPIs * Develop strong & trusted partnerships across commercial, operations, accounting and finance teams WHAT WE'RE LOOKING FOR * Analytical Skills: Ability to work with data to produce analysis, influencing decision making with numerical analysis and generating insights * Intellectual curiosity: A desire to learn and understand the business and its drivers * Proactive: Actively seeks out opportunities to analyze and communicate the "Why" behind the numbers * Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely to finance and non-finance stakeholders * Attention to Detail: Meticulous approach to work, with a focus on accuracy and data integrity * Adaptability/Flexibility: Ability to manage multiple priorities in a fast-paced environment * Finance Foundation: Strong understanding of financial statements, accounting principles, and financial systems Education and Experience Requirements * A bachelor's degree in finance, accounting, or a related major or equivalent professional experience is required * Must have at least 3-5 years of FP&A, investment banking, or management consulting experience * Experience in Retail, CPG, or Wholesale/Distributor industry preferred. * Certified public accountants (CPA) or certified financial analysts (CFA) are preferred * Strong Microsoft Excel and PowerPoint skills are required. Experience with PowerBI, SQL or other database / data visualizations tools are preferred. Experience with OneStream is preferred * Preference to those on Eastern / Central time zone and/or in greater Chicago area. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $100k-125k yearly 4d ago
  • Customer Service Representative (ONSITE) Bilingual

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL

    Customer Service Representative (ONSITE) Bilingual - Spanish/English JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability ABOUT THE ROLE We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience. Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs. CSRs will work in a team environment and have the opportunity for individual progression in both skillset and compensation. We are seeking highly motivated individuals with a commitment to excellent customer service. Compensation &Schedule Staring $16.83 per hour, Monday - Friday 10:30AM - 7PM CST Full-Time, Non-Exempt 220 Remington Blvd, Bolingbrook, IL (Onsite) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Accurately process transactions and educate customers on products and services via telephone. * Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers. * Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation. * Consistently meet department KPIs, deadlines and goals. * Adhere to provided schedule based on forecasted phone volumes. * Any additional duties assigned by management. WHAT WE'RE LOOKING FOR * Strong verbal and written communication skills within a customer service role * Must be proficient or above in Microsoft Office * Must have basic math skills * Ability to multi-task and be detail oriented. * Excellent attitude and attendance/punctuality. * Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics. * Results orientated with a strong sense of accountability and urgency. * Commitment to learning and individual development. * Bilingual (English / Spanish) - fluent in both verbal and written forms. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $16.8 hourly 12d ago
  • Outside Sales (PRIMELINE) Midwest Remote

    Alphabroder 4.4company rating

    Alphabroder job in Chicago, IL or remote

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional T-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Account Manager - Hard Goods for Primeline, an S&S Activewear company, is responsible for driving growth, strengthening customer relationships, and expanding Primeline's presence across key accounts. This role is central to supporting our hard goods product category and ensuring customers receive exceptional service, strategic guidance, and timely solutions. You will collaborate closely with sales, marketing, decoration, and operations teams to uncover opportunities, support customer programs, and help deliver on S&S Activewear's commitment to quality, service, and innovation. Monday-Friday, Full-Time, Exempt Remote Starting salary: $75,000+, depending on experience. WHAT YOU WILL DO Relationship Management * Build strong relationships with sales, customer service, merchandising reps, and all relevant account stakeholders (finance, marketing, operations, production). * Understand end-user needs, buying patterns, and customer go-to-market strategies. Account Planning * Plan annual customer contact goals by account and maintain a 30‑day calendar in NetSuite. * Collaborate with marketing to create programs and materials that drive Hard Goods sales (e.g., website training, flyers, promotions, incentives, events). Sales Enablement * Conduct one-on-one meetings with sales reps to uncover opportunities. * Present new product launches and develop sales plans. * Use internal resources (marketing, decoration, EDI, pricing, credit, website, custom sites) to uncover and close opportunities. Cross-Functional Collaboration * Work closely with inside and outside sales partners to achieve company sales goals. * Partner with the decoration team to educate customers and ensure smooth order flow. Administrative Duties * Manage weekly reporting, 30‑day calendar updates, sales funnel activity, program registration/renewal, DNR management, CRM reporting, and proposal tracking. * Meet all deadlines for administrative tasks. Account Presence * Maintain Primeline's presence within accounts, including showroom upkeep and collateral management. * Attend trade shows, industry events, and customer events as needed. WHAT WE'RE LOOKING FOR * 3-5 years of experience in account management, sales, or customer-facing roles (preferably in promotional products, wholesale, or B2B distribution). * Strong relationship-building skills with the ability to influence cross-functional partners. * Excellent communication, presentation, and customer engagement skills. * Proven ability to manage multiple priorities, deadlines, and administrative tasks with accuracy. * Experience using CRM systems (NetSuite preferred) for planning, reporting, and pipeline management. * Strong analytical and problem-solving skills with the ability to identify opportunities and drive solutions. * Ability to travel for customer visits, trade shows, and industry events. WHAT WE CONSIDER A PLUS * Experience in Hard Goods, promotional products, or imprintable apparel distribution. * Familiarity with decoration processes, EDI, pricing structures, and sales enablement tools. * Ability to work independently while collaborating effectively with cross-functional teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $75k yearly 8d ago
  • Outside Sales (New York)

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations, and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees, and suppliers through our core values of service, deep relationships, innovation, continuous improvement, and accountability. ABOUT THE ROLE The ideal candidate will be responsible for managing and growing an existing group of targeted accounts, as well as prospecting for new opportunities. They will manage complete S&S Activewear relationships with customers in a designated geographic area and drive sales growth within assigned accounts. The role requires travel 3-4 days per week in the field, including overnight travel on at least a quarterly basis, depending upon geographic scope of territory. Qualified candidates must possess excellent interpersonal communication and presentation skills, be comfortable interacting with decision-makers and business owners and have a demonstrated ability to analyze data to identify business development opportunities. Reps need to understand the steps of a sales call and be proficient in account planning and post-call follow up. Reps will be paired with Account Managers to maximize the follow up and sales opportunities with each customer. As a result, they need to be both self-directed and a good team player. SCHEDULE Monday-Friday, Full-Time, Non-Exempt (Remote Available) The territory consists of the entire state of New York. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Owns the P&L in aggregate for all accounts in the territory, as well as for each customer (to manage volume, sales, and profitability) * Calls on all assigned accounts, in-person, with minimum agreed frequency. Proficient in call planning/preparation, analysis, presentation, and post-meeting follow-up. * Develops relationships with all ownership, sales, customer service and merchandising representatives in each account; Understands the customer's and end-user's needs and buying patterns; Conducts one on one meetings with customer sales representatives to uncover opportunities; Responsible for proactive and creative solution sets; Engages in end-user meetings. * Develops relationships with all relevant constituents within their accounts (finance, marketing, operations, production, etc.). * Partner with assigned S&S Account Manager to meet the full needs of the customer and jointly optimize sales opportunities and frequency of customer interaction * Understands the customer go to market strategy and knows customer programs, remerchandising schedule and method of managing, renewing, refreshing and fulfilling. * Responsible for new product launch line presentations, internal initiatives and programs, and overall sales plans. * Effectively utilizes merchandising skills to upsell and position S&S Activewear competitive advantages regarding products and services * Collaborates with and leverages internal resources to uncover, develop and close opportunities (trade marketing, decoration, EDI, pricing, credit, website, custom websites, etc.). Work cross-functionally and understands how to accomplish goals within the organization. Develops relationships across the organization to facilitate communication and achievement of goals. * Manages administrative aspects of the job to include weekly reporting, calendar management, sales funnel management, program registration and renewal, DNR management, CRM reporting, program proposal tracking. Meets all due dates. * Manages and maintains S&S Activewear's presence within their accounts, including but not limited to showroom management and upkeep and collateral management. * Attends trade shows, industry events and customer events as necessary. WHAT WE'RE LOOKING FOR * Bachelor's degree preferred * 2+ years in-person sales experience, promotional goods or apparel industry a plus * Strong verbal and written communication skills * Must be able to manage multiple tasks, effectively prioritize and manage time * Demonstrated ability to carry out special assignments and tasks with minimal supervision * Strong organizational skills * Strong sense of urgency with a results orientation * Enthusiastic and energetic approach * Demonstrated creative problem-solving skills * Excellent sales skills (SPIN selling) * Excellent product merchandising skills * Effective, engaging presentations skills * Ability to train and demonstrate use, features and benefits of our website * Excellent analytical skills; able to access the financial impact of a decision * Strong administrative and organization skills * Able to develop written strategic plans * Proficient with Microsoft Office * Daily travel with monthly overnights (varying based on territory) TRAVEL Daily travel with some overnights. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $65k-77k yearly est. 10d ago
  • Executive Support Specialist

    Alphabroder 4.4company rating

    Alphabroder job in Bolingbrook, IL

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Executive Support Specialist provides comprehensive administrative assistance to multiple C-Level executives, ensuring smooth operations and efficient management of executive responsibilities. The ESS will be responsible for managing designated administrative functions, including greeting/assisting visitors scheduling, planning meetings, processing invoices, handling travel arrangements, expenditure reports, presentations and other projects as needed. The Executive Assistant must be well organized, thorough, have strong attention to detail, possess strong MS office skills, be proactive in handling assigned tasks and projects consistently and to conclusion. All S&S Activewear employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook. Full-Time, Exempt, (Hybrid Available) The position will be based in either Dallas, TX or Bolingbrook, IL. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Planning, organizing, and coordinating the activities of the multiple executives, and involves an extensive knowledge of each of the executive's responsibilities and routines. * Answer and direct calls, emails, and messages, and appropriately relay important information promptly and clearly. * provide seamless coverage by providing diversified, dependable, high quality administrative support to the partners. * Interact and correspond with all levels within the organization and external customers. * Work closely and effectively with all executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. * Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, investors, and all other guests of the company in the office or at company events. * Prepare and revise written documents and correspondence as needed. * Ensure, daily meeting information, agendas, and supporting material are available for all meetings, including materials for internal and external speaking engagements. * Coordinate onsite and offsite meetings. * Coordinate travel arrangements, create itineraries and travel packets. * Create expense reimbursement forms and track various business expenses. * Track, manage and prepare activities related to important dates such as company events and celebrations. * Manage sensitive matters with a high level of confidentiality and discretion. * Perform other related duties as assigned. WHAT WE ARE LOOKING FOR * Bachelor's degree required. * Minimum of 5 years of related experience as administrative support or executive assistant support. * Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing desk assignments. * Superior oral, written, and organizational skills required. * Thorough, flexible, able to act with limited guidance, and comfortable in a fast-paced environment. * Experience planning, managing, and executing events and gatherings. * Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management. * Ability to multi-task and utilize good time management skills. * Demonstrates sense of urgency and takes ownership of solving problems. * Ability to work under pressure with very tight timelines. * Proficiency in all areas of Microsoft Office and Mac OSX; must be very tech-savvy. * Able to process confidential information and/or issues using discretion and judgment. * Must be able to work well with a diverse group of people. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $27k-43k yearly est. 4d ago

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alphabroder may also be known as or be related to Alpha Broder, Alphabroder, Broder Bros Co, Broder Bros Co., Broder Bros., Co. and alphabroder.