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Broker assistant skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical broker assistant skills. We ranked the top skills for broker assistants based on the percentage of resumes they appeared on. For example, 16.9% of broker assistant resumes contained mls as a skill. Continue reading to find out what skills a broker assistant needs to be successful in the workplace.

15 broker assistant skills for your resume and career

1. MLS

MLS means multiple listings services that depict a private or personal offer and contribution of an organization done by listing brokers and other real estate brokers. It refers to a database created involving real estate brokers to give information or data concerning all property or estates on sale. In it, both parties involved in the agreement benefit by sharing the commission and information.

Here's how broker assistants use mls:
  • Collected and assembled information from MLS for research and computer investigations
  • Coordinated broker's services through an online computer program (Top Producer) and Multiple Listing Service (MLS).

2. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how broker assistants use scheduling appointments:
  • Assist two Brokers with scheduling appointments with clients and contractors, show property.
  • Handled day to day operations such as scheduling appointments & email correspondence.

3. Open Houses

The term open house refers to a state or period when a house or a building is free for potential buyers to visit. Open houses serve as an attraction spot for buyers interested to purchase the property. Realtors and sellers provide frequent tours and walkthroughs of the house for the potential buyers that helps them in making an offer for the property.

Here's how broker assistants use open houses:
  • Broker's Assistant Worked as independent contractor and office manager Marketed properties through advertisements, open houses and digital listings
  • Coordinated customer/agent appointments for all showings and open houses.

4. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how broker assistants use property management:
  • Build relationships with property management staffs to better integrate leasing and management functions.
  • Organize and prepare year-end tax documentation for Brokers and Property Management division.

5. Escrow

An escrow refers to a third party who holds in their custody money or asset on behalf of other parties involved in a business transaction. Every month a lender deposits an escrow amount of the mortgage into another party's account and handles the insurance premiums plus the estate taxes.

Here's how broker assistants use escrow:
  • Reviewed escrow instructions, amendments, obtained signatures and notarized as required.
  • Provide administrative/secretarial support for Escrow, Accounts Payable and Repairs department.

6. Renewal Business

Renewal business deals with pricing, underwriting, and negotiating of endorsements, and renewals, within the appointed authority. The main focus is on assisting key business including account growth and retention.

Here's how broker assistants use renewal business:
  • Solicited renewal business and maintained lines of communication with key Insurance Agents.
  • Track placement status of renewal business and interact with other brokers in the follow-up of market placements.

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7. Travel Arrangements

Here's how broker assistants use travel arrangements:
  • Coordinate travel arrangements for conventions and conferences, also providing statistical presentations and monthly reports for clients.
  • Coordinated travel arrangements, maintained contacts and lead database and assisted with billings and reimbursements.

8. PowerPoint

Here's how broker assistants use powerpoint:
  • Designed and integrated PowerPoint presentations and marketing literature and presented information to clients at various meetings and conferences.
  • Created PowerPoint presentations and listing packets for current and potential customers.

9. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how broker assistants use market research:
  • Assisted in market research, drafted research reports, clients with orders, reconciliation of accounts.
  • Perform real estate market research and aid in the expansion and retention of the company.

10. Administrative Tasks

Here's how broker assistants use administrative tasks:
  • Fulfilled administrative tasks for three Municipal Bond Brokers in a fast-paced environment.
  • Perform all administrative tasks related to property transfer.

11. Client Relations

Here's how broker assistants use client relations:
  • Developed and maintained productive client relations.
  • Develop and maintain valuable client relationships through the use of online and strategic marketing tools.

12. Expense Reports

Here's how broker assistants use expense reports:
  • Coordinated team travel logistics and reconciled teams expense reports utilizing Concur Software System.
  • Processed complex expense reports reflecting supporting documents and budget code indexes.

13. Comparative Market Analysis

Here's how broker assistants use comparative market analysis:
  • Performed comparative market analysis for clients and ensured each transaction is smooth and transparent.
  • Assist in preparation of Comparative Market Analysis for new sales listings.

14. Client Accounts

Here's how broker assistants use client accounts:
  • Monitor client accounts for review and retirement account diversification.
  • Set up, reviewed and maintained client accounts with appropriate information and in accordance with the investment services group compliance standards.

15. Office Equipment

Here's how broker assistants use office equipment:
  • Maintained office equipment: computer, copy machine, fax, printer, and multiple phone lines.
  • Fax, file and handle all office equipment.
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List of broker assistant skills to add to your resume

Broker assistant skills

The most important skills for a broker assistant resume and required skills for a broker assistant to have include:

  • MLS
  • Scheduling Appointments
  • Open Houses
  • Property Management
  • Escrow
  • Renewal Business
  • Travel Arrangements
  • PowerPoint
  • Market Research
  • Administrative Tasks
  • Client Relations
  • Expense Reports
  • Comparative Market Analysis
  • Client Accounts
  • Office Equipment
  • Health Insurance
  • Market Trends
  • Word Processing
  • Account Problems
  • Sales Contracts
  • QuickBooks
  • REO
  • Loan Applications
  • Real Estate Transactions
  • Office Management
  • Rental Properties
  • Facebook
  • Credit Reports
  • BPO
  • Clerical Support
  • Sales Process
  • Client Database
  • Customer Orders
  • Loss Runs
  • Customer Inquiries
  • Bank Deposits
  • Individual Customer Accounts
  • Conference Calls
  • A/R
  • Residential Properties
  • HUD
  • Virtual Tours
  • Costar
  • Property Sales

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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