Bronx Parent Housing Network jobs in New York, NY

Job Description Classification: Non-exempt Case Manager Hourly range: $27.47 - $32.96 This is a full-time position with a regular daytime schedule (9 am - 5 pm) that may include 1-2 evening/late shifts. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults, families and young adults aging out of foster care in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability and attaining their physical, emotional, vocational, educational and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individual and or families that has been impacted by mental illness, substance abuse, legal, criminal justice and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. Essential Functions: Provide integrated counseling and case management services that effectively engage residents and promotes health and wellness, personal growth, and housing stability. Collaborate with residents in the development of client centered, recovery-oriented service plans that identify short and long-term goals. Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use. Make referrals and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services. Actively engage residents through regular apartment visits, community outings and escorts to appointments as needed. Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise. Assist in the development and implementation of groups and programs that are appropriate for the residents' needs and fosters an inclusive, respectful community. Develop and maintain confidential records for each resident according to mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services. Collaborate with the Leasing and Compliance team to ensure housing stability. Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities. Participate in a robust training program that includes training in evidenced based models to ensure highest level of service is provided to clients. Perform other job-related functions, as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: High school diploma, HSE or GED, required. A minimum of 2 years of social services experience required. Ability to work independently as well as a member of an interdisciplinary team. Highly organized and able to manage a diverse case load of clients with diverse needs. Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary. Track record of proactive, strength-based work with individuals and families. Experience with ETO, or other electronic case management systems. Experience working with evidence-based models, specifically Motivational Interviewing, preferred. Preferred: Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness population. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Reports to: Director of Program Operations Status: Full-Time FLSA Classification: Non-exempt Hourly Range: $21.97 - $24.72 OBJECTIVE: Lantern Community Services is seeking responsible Residential Aides for all shifts at a new, 113-bed, Men's Shelter in Ozone Park, Queens. The Residential Aides will provide direct services to the shelter clients and be the primary connection between the Case Management/Housing staff and the clients. Some of the Residential Aide's work tasks will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events, escorting to appointments, and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. This is a full-time shift position and will include some weekend hours. Shift times will be designated as Days (7:00 am to 3:00 pm), Evenings (3:00 pm -11:00 pm), and Overnight (11:00 pm to 7:00 am). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Fosters a nurturing and welcoming environment for clients. Assists in the turnover of shelter beds and ensures readiness for occupancy by new clients. Processes new client intakes, including completion of preliminary documentation, orientation to the facility, laundering of belongings, and bed assignments. Performs hourly inspections of the facility as well as routine and random inspections of bed areas and lockers. Secures clients' personal property and maintains an inventory of the client's belongings as needed. Assists in the monitoring and development of clients' independent living skills including maintenance of bed area, laundry, and personal hygiene. Assists in the planning and organization of recreational activities, events, and outings. Informs appropriate program staff of any issues that may affect the health and safety of clients or staff. Provides clothing and personal care items to clients. Maintains daily log, visitor and client sign-ins, and other record-keeping. Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required. Completes electronic shift summaries and generates daily client census & curfew violation reports. Serves meals to clients at breakfast, lunch, and/or dinner. Conducts fire drills and generates documentation as required. Attends staff meetings, case conferences, and supervisory and in-service training sessions. Conducts a routine inventory of equipment and supplies. Performs other duties as assigned by the Shift Supervisor or other supervisory staff. REQUIRED QUALIFICATIONS: A High School Diploma or GED is required. Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred Good interpersonal skills; high level of maturity and reliability. Must be adept and comfortable with crisis intervention. Basic Computer skills. Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless. Preferred: Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: non-exempt Reports to: Program Director Status: Full-time (Monday - Friday) 9am-5pm Salary: $24.72 - $30.21 Objective: The ideal candidate will provide ongoing, highly responsible assistance to the Program Director and social service team in a variety of different ways to support programs, development, and communications. The Program Associate is a flexible position that adapts to the presenting needs of a program. Position Type: This is a full-time position; Monday-Friday from 9am-5pm. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site. Essential Functions: Assist in the planning and implementation of programs, as needed. Manage logistics and tracking of various staff training. Participate in regular staff meetings and other meetings as required. Assist with ordering of equipment and supplies, as well as inventory and assessment of supplies on site. Assist with completing and submitting purchase orders for various items needed for the program. Assist with tracking and submitting invoices. Provide support for the preparation and coordination of onsite events, planned trips and multiple types of meetings. Assist with reviewing and tracking of incident reports. Assist with creating and distributing tracking tools as well as other signage for the program. Assist with creating and/or monitoring systems to assure funder compliance. Maintain a strong collaborative relationship with onsite staff as well as outside providers. Maintain working knowledge of all technological systems utilized by the program. Assist with entering and tracking building repairs. Assist in coordinating with building management around various projects to ensure quality and timeliness. Assist with maintaining the building calendar as well as scheduling different onsite meetings/gatherings. Assist with memoranda, letters, procedures, reports, and other documents as assigned. Records minutes of on-site meetings as needed. Assist/maintain communication materials including monthly calendars and quarterly building newsletter. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: A high school diploma, HSE or GED required 2 years office management/admin experience or Bachelor's Degree Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. Strong writing, communication, and organizational skills Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment. High level of computer proficiency with proficiency in Excel and the ability to learn about new technologies and databases. Work Environment: This job operates in a supportive housing environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Shift Supervisor FSLA Classification: Non-Exempt Reports to: Director of Program Operations Hourly rate: $27.47 - $30.21 Objective: Lantern Community Services is seeking a dedicated and motivated Shift Supervisor for our new men's shelter, Liberty Plaza, located in Jamaica Queens. Shift Supervisors are responsible for a variety of specialized assignments in a homeless shelter; in addition, experience in site management and staff supervision is needed as well as previous experience in working with clients with mental health issues. The shift supervisor will report to the Director of Program Operations. Shift Supervisors will oversee designated operations of the shelter, supervising a team of Residential Aides and working in coordination with Social Services, Maintenance and Security Staff. Essential Functions: Oversee all shelter operational tasks during operating hours including bed signing procedures, supply issuance, meal rosters, property storage, locker inspections, daily dorm inspections, facility logbook, incident submission, etc. Supervise a team of Residential Aides to ensure safe and efficient provision of services to all clients and staff. Ensure all clients have timely access to client services (meals, laundry, toiletries, medications, etc.) Lead subordinates in Safe Crisis Management techniques and other crisis management models. Ensure appropriate document processing of new and returning clients, (i.e., submit to DHS for approval and bed assignment) Oversee bed sign-ins, curfew checks and vacancy reporting in CARES. Work collaboratively with Maintenance, Security, Vendors and Emergency Responders on site. Monitor video surveillance cameras, and fire prevention / detection alarm notification system. Complete assigned paperwork responsibilities (i.e., Log, incident reports, DHS reports and all other reports) Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases. Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, cleanliness etc. Required Education and Experience: High School Diploma, GED, or HSE is required 3 years shelter experience as an RA, CM, etc. with 1 year of supervisory experience Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. Must be able to work independently and as part of a team to complete complex projects in a fast-paced environment. Must be capable and comfortable with crisis management. Computer proficiency with proficiency in Word, Excel and the ability to learn new technologies and databases. F-80 Fire Safety Coordinator certification, required (or ability to obtain F 80 certification) NYC Food Handlers Certificate or ability to obtain in 2 months. Bilingual (English/Spanish) preferred. Exhibit empathy towards the serviced population. Must have excellent interpersonal communication skills (oral & written) Preferred CPR/First Aid Certification Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

Job Description Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Reports to: Vice President Supervisory Responsibility: Yes Salary: $98,000 - $105,000 Objective: We are seeking a dynamic and experienced Senior Program Director to oversee two supportive housing programs both located in The Bronx. One building serves single adults who are living with special needs, the other building serves families living with special needs. The Senior Program Director will lead a team to assist this population in stabilizing their lives, maintaining their housing stability and advancing towards their individualized goals. The Senior Program Director is also expected to work collaboratively with the Leasing and Compliance Department and Property Management staff. The ideal candidate will be a Licensed Master Social Worker, Licensed Mental Health Counselor, or Licensed Clinical Social Worker, with demonstrated leadership skills in a supportive housing setting and keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and providing strong staff supervision. This person will also have experience working with formerly homeless families/population that has been impacted by mental illness, substance use, and medical issues. The Senior Program Director will have very strong administrative skills, budget management experience, and operational expertise. Essential Functions: Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements. Ensure all case records (electronic and paper) are accurate, comprehensive and up to date for all residents. The Program Director is responsible for monitoring staff compliance and providing training and support resources. In conjunction with staff, oversee the development and implementation of program services, including groups, community/tenant meetings, activities and celebrations, etc. to meet tenant and program needs. Provide regular, ongoing supervision of staff as appropriate and facilitate weekly staff and clinical meetings. Provide case management support to staff as needed. Identify and meet training needs for staff. In collaboration with Leasing and Compliance staff, screen potential clients for the program and assist with the move-in and program orientation process. Collaborate and manage relationship with landlord in tracking needs, managing property management issues, and client work orders Ensure all staff members support housing stability through a proactive active approach to working with tenants around budgeting and money management. Assess serious incidents, review appropriateness of incident management and make corrections as needed. Utilize data to ensure program goals are met and to address trends (both positive and challenging). Actively engage in training that promotes the Senior Program Director's professional development and identifies trainings to support Program staff. Provide monthly written reports to Senior Management as requested. Develop linkages with community organizations as well as NYPD to support the work of the program. Required Education and Experience: LMSW, LMHC or LMFT degree from an accredited school is required. Minimum of 8 years' experience in social services with 3 years of experience as a Program Director in Supportive Housing. Knowledge of HIV/AIDS, mental health, substance use, and chronic homelessness required. Previous experience managing service contracts such as DOHMH, OMH, HASA, NYSSHIP, etc. required Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision. Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary. Experience working with evidence-based models, specifically Motivational Interviewing, Individual Placement and Support (IPS) and harm reduction. Bilingual Spanish/English a plus SIFI is a plus Supervisory Responsibility: Oversees Social Services Teams in both sites that include an Assistant Program Director and case managers/social workers. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Department Sales Employment Type Full Time Location New York Metro Workplace type Hybrid Key Responsibilities Skills, Knowledge and Expertise Benefits About Lantern At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners. Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society. Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large. As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.

Status: Full-time, Monday - Friday (hours may vary) FLSA Classification: Non-Exempt Hourly Range: $27.47 - $32.96 Objective We are seeking a Housing Specialist for Lantern's general population shelter. The Housing Specialist will be responsible for helping clients find permanent housing and become self-sufficient. Services will include assisting with orienting clients to the housing search process and training clients in how to conduct an apartment search, how to interview for an apartment, and how to complete housing applications. Additionally, the Housing Specialist will provide escorts to housing-related appointments and facilitate moving on by supporting clients with direct assistance during the final moving out phase. ESSENTIAL FUNCTIONS Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for clients. Escort clients to various housing related appointments including but not limited to interviews, paperwork signings, move outs, and evaluations. Assess client's readiness and barriers to obtaining affordable permanent housing. Provide supportive social services including interview prep, workshops, education, referrals, and escorting to prepare clients for successfully securing and maintaining permanent housing. Prepare and assist clients with the housing application/interview process (i.e. HHA, CAPS). Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Track, monitor, and report housing placement rates for all clients. Attend housing related DHS meetings. Monitor and assess client progression/regression in behavior and/or appearance. Manage crisis intervention services and address all emergency situations as appropriate. Attend interdisciplinary team meetings and case conferences as needed. Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed. A work schedule that includes evening hours. Assist clients in moving into permanent housing by providing support such as attending lease signings, assisting with applications for one-shot deals, providing moving assistance, etc. Provides additional information and instruction on the skills required to secure and maintain permanent housing, such as how to create and maintain a household budget. Participate in housing meetings, case conferences, staff meetings, and other meetings/trainings as assigned. Documents all counseling, escorting, referral and discharge planning activities in client charts. Provide comprehensive case management services to an assigned caseload. Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Performs other duties as assigned. REQUIRED QUALIFICATIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High school diploma, G.E.D or high school equivalency is required 2 years experience related to housing application/placement functions Experience providing services to individuals with mental illness, substance use, chronic health conditions and/or homelessness. Sensitivity to issues involved in working with a diverse organization. Must have initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team Strong communication and organizational skills. Bilingual skills in English and Spanish are a plus. Work Environment: This job operates in shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: Non-Exempt Reports to: Supportive Housing Program Director Hourly Range: $24.72 - $27.47 Status: Full-time, Monday-Friday (10am-6pm) Position Type: This is a full-time position and may include some evening and weekend hours, on occasion. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking a responsible and self-motivated Recreation Specialist for two of our supportive housing sites in Brooklyn. The Recreation Specialist is responsible for developing, organizing and implementing activities and programs based on the specific needs of the clients/tenants of each building, and that involve tenants in safe and positive leisure time activities. Designed to engage the maximum number of tenants, group activities will utilize creative arts, games, trips, and exercise to promote self-confidence and relieve stress. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Foster a fun, nurturing, and welcoming environment for tenants. Organize and facilitate social and/or peer support events for tenants. Works with an interdisciplinary team of site-based and cross-building staffs to design and implement a variety of recreational, community-building and life skills groups including ADL's, shopping, exercise, games, arts and crafts, and other activities. Encourage full participation of all residents to enhance socialization in the supportive housing environment and to ensure maximum utilization of recreational services. Develop linkages and act as liaison to external recreational programs and facilities. Escorts tenants on group outings. Develops a resource guide of free and inexpensive recreational resources in the area. Maintain inventory of recreation equipment and items. Plan and organize facility special events. Complete and maintain documentation of all group activities. Reports concerns about tenants to appropriate Social Service staff and consults with staff on effective interventions. Attends staff meetings, case conferences, supervisory and in-service training sessions. Assist with the design and production of bulletin boards and visuals for public spaces of the supportive housing reflecting cultural, seasonal and programmatic themes. Performs other duties as assigned by supervisory staff. Education and Experience: A High school diploma, HSE or GED is required. At least 2- 3 years' experience in providing recreational services in a human services setting required. Experience developing program curricula, facilitating groups, and/or events that can engage vulnerable populations in meaningful use of leisure time including - arts, exercise, trips in the community, personal growth and stress management activities, etc. Good interpersonal skills; high level of maturity and reliability. Must be comfortable with crisis intervention. Familiar with harm reduction principles Experience working in a residential setting and/or with mentally ill population Preferred Experience: Bachelor's degree preferred. Bilingual (English/Spanish) preferred. Narcan trained Work Environment: This job operates in permanent supportive housing programs and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Bilingual Therapeutic Visitation Specialist Reports to: Supervising Therapeutic Visitation Specialist Broad Function: Provide therapeutic visitation services. II: PROFESSIONALISM: 1. Values and participates in the Team as a proactive member. 2. Respects others' professional opinions and tolerates a range of feelings. 3. Able to give and receive constructive criticism. 4. Willing to take on extra work as needed (i.e. when there is a vacancy). III: SUPERVISION: Attends supervision consistently and comes prepared. Able to receive feedback and learn from it. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge towards growth and change. IV: DIRECT SERVICE Attends all necessary trainings in compliance with the SVS model. Schedules and conducts visits in the least-restrictive, most home-like location (the first preference being within the family's home) while ensuring the safety of the children. Initiates and maintains ongoing communication with families that is culturally sensitive, utilizing family's preferred language considering a family's faith and culture. Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment. Uses strengths-based, solutions-focused, family centered, trauma informed strategies to elicit family input. Advocates for parents/families as necessary and supports them in advocating for themselves. Uses a process to gather information which includes reviewing collateral information and inquiring about family's natural supports. Completes required assessment tools including but not limited to bio-psychosocial assessments, Rose Wentz Matrix and SVS Caregiver Surveys. Documents contacts with families in agency's progress notes and DCP&P contact sheets. Creates a visitation plan with active familial involvement and updates the plan at regular intervals. Facilitates visit planning meetings and participates in other relevant meetings. Initiates and maintains ongoing communication with DCP&P, other providers, and supports. Links the family to community resources, formal and informal supports, and coordinates with DCP&P. Collaborates with and shares relevant information with DCP&P staff, other providers, and supports. Provides therapeutic support and modeling around appropriate and nurturing parenting. Uses clinical interventions and trauma informed approaches to promote behavioral change in caregivers and children through education, modeling, reinforcement, and empowerment. Interventions may include but are not limited to: Elements of family counseling, play therapy, art therapy, and/or individual therapy; focused on improving parenting skills, attunement, and communication within the family. Intervening in the event of a safety issue. Incorporating trauma informed care to all facets of treatment. Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs. Utilizes various interviewing and/or communication techniques in a culturally competent manner. Recognizes non-verbal communication and maintains good eye contact and posture. Enhances parental skills by goal setting, modeling, mentoring, reinforcement, feedback and reflection through a trauma-informed perspective. Prepares for each visit with caregivers reviewing goals and expectations and encouraging them to be the lead in visit planning. Debriefs with caregivers after each visit to allow for processing and self-reflection and discussion of strengths and challenges. Provides in-home aftercare services in the event of reunification of families. Provides transportation for parents and/or children to and from visitation location. Engages in case presentations and completes timely documentation. Prepares case presentations and engages in case discussions/consultations. Maintains electronic health record and completes all internal and external documentation needs in accordance with program guidelines. Perform other duties as assigned. SPECIFICATIONS: Education & Experience: Candidates must possess a master's degree in social work or related field (e.g. counseling) and a valid professional license: (LPC, LCSW LAC, LSW, CSW). Must possess a driver's license valid in New Jersey with safe driving record. Minimum of one (1) year of work experience with children and families, particularly families involved with the child welfare system and/or affected by trauma. Experience working with diverse populations. Knowledge: Knowledge of the child welfare system, community resources, social services, and mental health systems. Knowledge of appropriate therapeutic interventions in crisis and non-crisis situations. Knowledge of infant, child and adolescent stages of growth and development. Knowledge of trauma and its effect on children and families. Knowledge of county's local and highway roads. Skills and Abilities: Bilingual: English and Spanish or Haitian Creole or Portugese. Excellent time management skills. Organizational skills with the ability to manage numerous visiting families and systems of care simultaneously to promote best practices. Outstanding human relations skills and the ability to function autonomously and in a team environment. Effective oral and written communication skills. Effectively solve problems and communicate information, including the identification and communication of problems and/or issues with appropriate team and management staff. Ability to utilize therapeutic approaches with children and families. Model, coach, support, and mentor parents on use of nurturing and safe parenting. Ability to deliver and score assessment tools. Excellent computer skills with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Powerpoint and/or electronic health record systems. Safely operate a motor vehicle abiding by all applicable traffic laws. Ensure safety of all passengers through appropriate safety measures including use of seat belts, car and booster seats and/or child safety locks. Professional Characteristics: Open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to constructive feedback, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills. Experience/willingness to work with culturally diverse populations. Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds. A flexible working schedule with 5 days per week evening availability. Some working time is spent out of the office transporting children and/or parents to and from visits and observing visits in families' homes or in the community (parks, libraries, restaurants, jails, etc.) Salary : $73,000 Vacation & Benefits: Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.

Job Title: Chief Program Officer Status: Full-time Classification: Exempt Work Schedule: Mon - Fri, 9 am - 5 pm, may be flexible depending on the site or agency needs Salary: $200,000 - $225,000 Overview Reporting to the Executive Director, the Chief Program Officer (CPO) will play a key role in optimizing Lanterns' services and practices, working collaboratively to execute strategies, systems, policies, and initiatives across the organization and with funders and partner agencies. The ideal candidate will be a seasoned administrator and the strategic leader of Lantern's residential programs-both emergency shelter and permanent supportive housing. They will strengthen the use of data-driven and evidence-informed services, staff training and development and oversee our quality assurance measures. The CPO has an important role to play in stewarding relationships with internal and external partners, raising the agency's profile and helping shape organizational structure in response to industry trends and developments in the field. Job Description: Program Management and Strategic Leadership Promotes an environment that embeds diversity, equity, inclusion, and accessibility, and fully integrates these values into the organizational culture. Fosters a workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interactions; embeds best practices for effective feedback and communication at all levels of staff engagement. With a trauma-informed approach and a client-centered focus, stewards Lantern's program strategy through direct oversight of residential services, including case management, cross-building programs, and evidence-based models. Creates and supports a high-performing culture across programs that align with Lantern's core values. Fosters a team-based environment that motivates interdisciplinary staff to work collaboratively toward strategic vision and goals. Drives initiatives to introduce new programs and innovations for the benefit of Lantern's staff and clients. Program Development, Quality and Evaluation Establishes short- and long-term goals for services design and implementation. In collaboration with VP for Cross-Building Programs and Evaluation, assesses, evaluates, and aligns programs to ensure they are effective, impactful, and compliant with funder requirements and organizational mission. Establishes program success metrics in collaboration with senior staff, quality assurance staff, and developers of evidence-informed practices. Ensures that services are structured to meet the intended goals and objectives of the program and maximize tenant participation and progress. Creates and monitors transparent, agency-wide data dashboard with QA team for use across buildings and programs. Develops and cultivates a data-driven culture prioritizing continuous improvement across different programs and departments. Presents impact data and implications to executive leadership and fund development team, ensuring that stewardship of programs funded through philanthropic partners is supported and advanced by evidenced outcomes. In collaboration with Finance and Fund Development teams, ensures existing program expenditures are aligned with contractual requirements. Training and Professional Development Leads, coaches and mentors a dynamic team of approximately seven direct reports from senior leadership and provides regular feedback so that key staff can continuously improve their supervision and mentoring skills. Works closely with senior management and HR to analyze staff development needs, create new training programs, and modify or improve existing programs to ensure fidelity to service delivery models. Facilitates professional development by identifying opportunities for staff to engage with industry peers. Partnerships and Organizational Impact Promotes Lantern's programs in the public sphere. Represents Lantern on relevant committees and task forces, as well as speaking engagements, conference panels and trainings. Works closely with the Executive Director to cultivate partnerships with philanthropic organizations, corporations, and local service providers. Helps research, conduct outreach, and secure program funding and other forms of material support. Assists in various organizational development activities such as all-staff meetings and outings; drafting of statements pertaining to mission, diversity, equity and inclusion (DEI), and values; and use of social media outlets. Qualifications: Master's degree required; additional advanced degree and/or licensures/certifications are preferred. A minimum of 15 years of progressively responsible human service sector experience, and 10 years in a leadership role. Demonstrated experience in program innovations, supervision, clinical oversight, funders relationships and fiscal management. Expertise in developing and monitoring metrics to measure programmatic outcomes for homeless services, mental health/substance abuse services, housing services or other related fields. Excellent writing and interpersonal skills. Ability to collaborate with a dynamic leadership team to manage within a rapidly growing organization. Strong community relationships in New York City, across government sectors, preferably with an emphasis on health and human services. Adaptable and able to multitask and work within a fast-moving environment, while also driving toward clarity and solutions. Demonstrated resourcefulness in setting priorities and guiding investment in people and systems with the greatest quality and impact. Note: Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check. Lantern Community Services provides equal employment opportunities to all employees and applicants for employment, and we strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

NJ4S Prevention Consultant REPORTS TO: NJ4S Supervising Prevention Consultant BROAD FUNCTION: NJ4S programs in schools and communities II. PROFESSIONALISM: 1. Values and participates in the Team as a proactive member. 2. Respects others' professional opinions and tolerates a range of feelings. 3. Able to give and receive constructive criticism. III. SUPERVISION: 1. Attends supervision consistently and comes prepared. 2. Able to receive feedback and to learn from it. 3. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge toward growth and change. IV. PREVENTION CONSULTANT RESPONSIBILITIES: 1. Collaborates with consultants, school districts, and community service providers to facilitate training, workshops, 15 webinars, assemblies, etc. 2. Facilitates evidence-based curricula to students, families, community members and school personnel on topics such as anti-bullying, sexual health and pregnancy, substance use prevention etc. 3. Assists in the programmatic data collection, reporting, continuous quality improvement processes and evaluation of services to target population. 4. Provides follow-up to ensure consumer satisfaction of services. 5. Coordinates programs services to ensure an effective and efficient service delivery system, which may include coordinating purchasing and meal ordering, event planning, productivity spreadsheets etc. 6. Attend trainings on evidenced-based curricula, staff trainings and meetings to improve professional skills and enhance the program activities. 7. Maintains systems, procedures, and methods for programmatic record-keeping while ensuring accuracy. 8. Performs other duties as assigned. SPECIFICATIONS: Education & Experience: Bachelor's degree in a Human Services related field, experience in the provision of prevention related programs. At least three (3) years' experience working in non-profit, social service environment in development or implementation of community-based services, prevention programs, or any other human service programs. Experience in community organizing, developing community partnerships, implementing evidence-based programs and project management. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. Valid New Jersey driver's license, safe driving record, and vehicle availability are required. • Knowledge: Knowledge of community resources, social service, and mental health systems. • Skills and Abilities: Ability to identify problems/challenges and to consider potential solutions independently. Ability to use data to promote continuous quality improvement. Excellent time management and organizational skills. Ability to supervise staff regarding trauma informed interventions. Ability to work with individuals from diverse backgrounds. Ability to work professionally and collaboratively on multi-disciplinary team. • Professional Characteristics: Leadership capabilities: Ability to empower others while being personally accountable; Ability to delegate responsibility while holding staff accountable for their decisions, actions and results. Inspires and motivates staff. Flexible, fair, and caring, without sacrificing accountability. An advocate for consumers. Excellent listener and communicator (verbal and written) Ability to build respect, trust, and consensus. An imaginative and collaborative problem solver. Ability to work with people who have varying perspectives on issues. Proven track record in program management and collaboration. • Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds. Salary : $55,000 - 57,000 Vacation & Benefits: Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.

Job Title: Family Specialist Classification: Non-Exempt Status: Full-time, 9AM-5PM (hours may vary) Reports to: Senior Program Director Salary : $27.47 - $32.96 Objective: The Family Specialist has the lead responsibility for integrating family goals and services with the tasks of all team members and for providing family psychoeducation individually and in groups. They are also responsible for assisting with the planning, organizing and enrollment into education services for children living with their parents in residential sites. The Family Specialist must have the ability to develop trusting relationships with knowledge of child development and also assist parents with locating supportive resources for the families and coordinating educational opportunities for their children. The Family Specialist will work as a member of an interdisciplinary team in supportive housing serving individuals impacted by chronic medical conditions including HIV and AIDS as well as serious mental illness and substance abuse disorder. Position Type: This is a full-time position with a variable schedule based on the needs of clients. This will involve flexible evening hours. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In coordination with the Senior Case Manager, ensure families have access to high quality community health, mental health and substance use services. Build partnerships with parents and families to ensure that children receive well matched educational services as well as any needed support or intervention services. Assist with the transition of children to Pre-K, Kindergarten, Middle School and High School and help parents with completing the school application process. Support families through the application process for college-bound youth or those seeking vocational or trade training. Attend school meetings such as IEP and parent teacher night when needed. Design and implement workshops for parents including those that develop parenting skills, promote better relationships and empower families to participate as active members of the community. Participates in community initiatives to develop and maintain relationships and identify families for participation. Participate in meetings with social services staff to coordinate services and generate ideas to support families and their children. Attend trainings and staff meetings, as required. Document all client work in confidential electronic records. Complete reports as directed by supervisor. Perform other job-related duties, as assigned. Required Education and Experience: Bachelor's degree from an accredited school with a minimum of 2 years' experience providing education or social services to families is required. Experience working for the New York City Department of Education or Educational Programs preferred. Experience advocating for families. Must have strong interpersonal and communication skills, including excellent writing ability, demonstrated organizational skills and the ability to perform complex tasks with limited supervision. Must have strong computer skills in Microsoft Office & Zoom. Preferred. Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness Preferred. Some knowledge and experience in working with early childhood mental health and adult disability services. Work Environment: This job operates in a supportive housing site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: Exempt Reports to: Vice President of Housing Stability Salary Range: $65,000 - $70,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites. About The Role: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Referrals and Intake: Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines. Assist with leasing any new residential buildings. Host Open Houses for new applicants. Arrange unit viewings with various Program Directors for eligible applicants. Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements. Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files. Review subsidy applications for completeness and accuracy prior to submission to property management and HPD. Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff. Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level.

Reports to: Shelter Director Status: Full-time FLSA Classification: Exempt Salary Range: $75,000 - $85,000 We are seeking an experienced and progressive Director of Social Services for our men's mental health shelter. This position oversees the Clinical and Social Services functions to optimize the quality of care to residents in accordance with DHS regulatory and accreditation requirements. The ideal candidate will develop and supervise two Social Service teams, each consisting of Social Workers, Case managers, Housing Specialists, and Peer Engagement Specialists. The DSS will be responsible for implementing best practices to meet the physical, emotional, and social needs of the residents to ensure their ability to gain and maintain housing stability, and works closely with the Shelter Director to develop, implement, track, report, and evaluate measurable outcomes. Essential Functions: Hire and train shelter Social Worker, Case Managers, Housing Coordinator, and Peer Specialists. Oversee and provide leadership, guidance, direction, and supervision to Social Service and Housing teams to ensure accurate and timely completion of deliverables, targets, and benchmarks. Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance. Conduct performance evaluations and implement disciplinary actions as needed. Facilitate regular staff and clinical meetings. Attend mandatory DHS training and meetings. Ensure compliance with DHS and OTDA standards for client intake, assessments, and provision of services within mandated timeframes. Ensure accuracy and timeliness of charting requirements in compliance with DHS, OTDA and Lantern standards. Assist staff in developing individualized Independent Living Plans and Housing Plans for shelter residents. Ensure all clients receive needed medical services including physicals and ongoing medical care either at the shelter or through referrals to community-based providers. Provide and/or arrange for services to address the needs of mentally ill clients and, if necessary, refer clients for psychiatric assessment and treatment. Complete mental health assessments of shelter clients if necessary. Develop assessments, counseling methods, programming, and referral resources to ensure that clients coping with substance and alcohol use issues are fully supported in attaining harm reduction goals. Provide information and resources to assist clients in toward achieving housing goals. Work with clients and case managers in identifying community-based referrals for a client to continue treatment after leaving the shelter. Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment. Provide assistance and follow-up in regards to critical incidents with clients including the development of safety plans. Ensure shelter adheres to a Good Neighbor policy by working with social service staff to develop a guide of community resources where clients can appropriately spend leisure time during the day. Required Education and Experience: Master's degree in social work (MSW), Mental Health Counseling (MHC) or Marriage and Family Therapy (MFT) from an accredited school. Please note license is required within 1 year (LMSW/LMHC/LMHT) Minimum of 1 year of DHS supervisory experience. Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision. Knowledge of HIV/AIDS, mental health, substance abuse, and chronic homelessness is preferred. Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary. Strong writing, communication, and organizational skills. Work Environment: This job operates in a shelter site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: Exempt Reports to: Vice President Salary Range: $75,000-$85,000 Position Type: This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Finally, the Assistant Program Director shares on-call responsibilities with the Senior Program Director in managing crises that may arise outside of normal business hours. Objective: Euclid-Glenmore is a new development in East New York, Brooklyn. With a total of 135 units, Euclid-Glenmore will provide 81 supportive housing units to single adults exiting homelessness. These units will be funded by the Department of Health & Mental Hygiene contract. This Assistant Program Director (APD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with serving clients within mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. Furthermore, it requires good decision-making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and strong computer literacy. We are interested in candidates who are passionate about this population and Supportive Housing principles, with exceptional engagement skills within a trauma-informed context, and someone who is highly creative in programming and leveraging community resources, while inspiring their team. Specific experience with DOHMH - funded contracts preferred. The Assistant Program Director is responsible for direct supervision of the Case Managers. In partnership with the Program Director, the APD helps to develop the clinical aptitude of a high-functioning team in an environment that is an engaging and rewarding place for staff to work and that promotes a culture of continuous learning, professional development, and quality improvement. The Assistant Program Director ensures clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The APD also shares leadership with the Program Director in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well-integrated into program culture in a way that emphasizes respect for all members of the community. Essential Functions: Provide clinical supervision and coaching to case management staff Promote strategies that support learning and professional development Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery Conduct internal chart reviews in collaboration Review dashboards and monthly reports with staff to track outcomes Support the Program Director in developing site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery Collaborate with Program Director in facilitating Clinical and Staff Meetings Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services Develop supervision plans and accountability systems that manage reporting requirements and service standards Ensure staff use a harm reduction approach to support residents around issues of substance use Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed. Collaborate with Arete Property Management and Housing & Stability partners to help clients maintain their housing, support their successful transition to healthy independent living, and understand the terms of their lease. Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients' wellness and quality of life. Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review and internal auditing processes. Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community. Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with the Program Director and Human Resources. Co-facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders Provide overall day-to-day program management in collaboration with, and in the absence of, the Program Director Complete required reports as assigned. Education and Experience: MSW or MHC from an accredited school is required (license is required within one year of employment). One year of supervisory experience in social services Knowledge of mental health, substance use, young adult and/or chronically homeless populations Experience working with OMH, DOHMH, and/or HASA contract managers and knowledge of funders' regulations, scopes of services, and standards Must possess strong trauma-informed clinical engagement and interpersonal skills; be able to work effectively as part of a team and able to make sound assessments of tenants' strengths and needs. Committed to working within a harm reduction model with individuals actively struggling with ongoing substance use Must have initiative, exercise good judgment and able to manage competing priorities Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others Experience utilizing databases to document and report work with clients and staff Strong writing, communication, and organizational skills Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture Preferred Experience: LMSW/LMHC preferred Managing relationship with property management partners in Supportive Housing setting Experienced in facilitating clinical groups Fiscal management and oversight of program budgets Experience working with evidence-based models such as Motivational Interviewing Bilingual Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Title: Procurement Specialist Status: Full-time, Mon - Friday (hours may vary) FLSA Classification: exempt Will report to: Vice President of Procurement Salary : $65,000 Objective: Our procurement specialist will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company's policies and procedures on supply chain management. An ideal candidate will be responsible for selecting suppliers, ensuring stock optimization, and providing guidance on sourcing and procurement processes. Additionally, The Procurement Specialist will be responsible for creating PO's, uploading invoices from AP inbox, Entering invoices into PO database and coding invoices in Tipalti. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Procurement: Monitor agencies purchase order system and assist with day-to-day order placement of goods and services. Monitor invoices that are sent daily and route invoices accordingly to their respective category. Responsible for ensuring procurement activities abide by organizational/governmental regulations and guidelines. Direct the accurate charging/allocation of discretionary spending to appropriate organizational cost center (s) Serve as "interface" between Program staff and Finance staff to ensure procurement activities and required supporting documentation are processed in a timely manner. Assist with design projects for furniture. This may entail contacting vendors to request quotes and other information. Assist with contractors, architects, designers, and others as appropriate. Keep abreast and maintain updated competitive pricing for desired items to be purchased. Technology: Assist with Information Technology and Telecommunication vendors. Assist Program staff to investigate procurements that relate to IT service issues, and all technology related repairs, technical issues such as preventative maintenance, direct program operations to open IT tickets for service request as needed. Oversee invoice control for all mobile, telecom, and VOiP account (s) this includes software licenses, Wifi, TV, Phone and Internet service accounts. Assist with IT with special projects as needed, this includes contacting vendors for pricing, invoices, verifying data, Estimated delivery times, information of end-of-life product, market research for IT related goods and services. Additional Tasks: Assist with oversite of LCS copy machine fleet and contracts. To ensure the account is current and avoid service disruptions. Assist with placing orders for goods and supplies for the organization program operations as deemed necessary. Assist with placing orders and monitoring par levels for main office supply and snacks, this includes storing and distribution and or placing items in the pantry, restocking as necessary. Prepare invoices for payments on behalf of the organization; this includes recurring invoices for contractual goods and services; this also applies for day-to-day purchasing of goods and services. Creating PO for credit card purchases; maintaining back up documentation for fiscal records and payment. Provide recommendations for development and implement policies and procedures related to program operations. Coordinate special projects and collaborate with consultants as needed. Assist members of the Executive Team as needed. Required Education and Experience: Associate degree from an accredited school is required. Experience managing supply chain operations. Knowledge of preparing and reviewing contracts, invoicing, and negotiation terms. Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access). Multi-tasking and time-management skills, with the ability to prioritize tasks. Highly organized and detail oriented. Excellent analytical and problem-solving skills. Work Environment: This job operates in an office environment, may require occasional travel to shelter and/or supportive housing sites. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Reports to: Director of Program Operations Status: Full-Time FLSA Classification: Non-exempt Hourly Range: $21.97 - $24.72 OBJECTIVE: Lantern Community Services is seeking responsible Residential Aides for all shifts at a new, 113-bed, Men's Shelter in Ozone Park, Queens. The Residential Aides will provide direct services to the shelter clients and be the primary connection between the Case Management/Housing staff and the clients. Some of the Residential Aide's work tasks will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events, escorting to appointments, and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. This is a full-time shift position and will include some weekend hours. Shift times will be designated as Days (7:00 am to 3:00 pm), Evenings (3:00 pm -11:00 pm), and Overnight (11:00 pm to 7:00 am). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Fosters a nurturing and welcoming environment for clients. Assists in the turnover of shelter beds and ensures readiness for occupancy by new clients. Processes new client intakes, including completion of preliminary documentation, orientation to the facility, laundering of belongings, and bed assignments. Performs hourly inspections of the facility as well as routine and random inspections of bed areas and lockers. Secures clients' personal property and maintains an inventory of the client's belongings as needed. Assists in the monitoring and development of clients' independent living skills including maintenance of bed area, laundry, and personal hygiene. Assists in the planning and organization of recreational activities, events, and outings. Informs appropriate program staff of any issues that may affect the health and safety of clients or staff. Provides clothing and personal care items to clients. Maintains daily log, visitor and client sign-ins, and other record-keeping. Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required. Completes electronic shift summaries and generates daily client census & curfew violation reports. Serves meals to clients at breakfast, lunch, and/or dinner. Conducts fire drills and generates documentation as required. Attends staff meetings, case conferences, and supervisory and in-service training sessions. Conducts a routine inventory of equipment and supplies. Performs other duties as assigned by the Shift Supervisor or other supervisory staff. REQUIRED QUALIFICATIONS: A High School Diploma or GED is required. Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred Good interpersonal skills; high level of maturity and reliability. Must be adept and comfortable with crisis intervention. Basic Computer skills. Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless. Preferred: Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: Non-Exempt Reports to: Housing Stability Manager Compensation: $27.47 - $32.96 per hour Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper and Lindenguild sites. About The Role: This is a full-time, non-exempt position working directly with low-income and special needs tenants who are applying to and living in Lantern's supportive housing buildings. The schedule is Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Deliver high-quality customer service by responding promptly and professionally to all calls, messages and emails. Maintain complete and compliant tenant files, including documentation required by subsidy agencies, syndicators, LIHTC/IHTC, and tax credit programs. Manage vacancies in accordance with Lantern policies and procedures. Partner with Clinical and Property Management staff to maintain a safe, clean, welcoming and supportive environment. Maintain minimum 95% occupancy across all projects and collaborate with site staff to address occupancy gaps. Intake Communicate with applicants and city/state agencies throughout the intake process. Request applications from referral sources and coordinate applicant interviews. Schedule, meet with, and interview applicants for assigned building portfolios. Collect, review, and verify applicant eligibility documentation. Assist clients with subsidy application preparation. Issue acceptance letters to approved applicants and funding agencies. Coordinate client move-ins in compliance with Lantern policies and procedures. Leasing Ensure leasing files are complete and compliant with supportive housing requirements, including move-ins, initial certifications, recertifications, rent changes, and terminations. Prepare and distribute lease renewal notices 90-120 days prior to lease expiration. Ensure timely completion of annual lease and recertification documents. Calculate income for lease execution and subsidy continuation. Track and report monthly lease renewals and annual documentation for assigned portfolios. Attend monthly building management meetings and provide leasing updates. Maintain complete initial lease-up files on shared drives and update required occupancy reports and tracking tools. Delegate tasks to Leasing Assistants, as applicable. Rent Collection Communicate monthly with funders and landlords, including submission of rent rolls. Review aging reports to identify arrears and required interventions. Oversee issuance of arrears notices and coordinate follow-up. Collaborate with Program and Case Management teams to reduce arrears and support client financial stability. Review incident reports to identify conduct or lease violations and coordinate resolution with clinical staff. Coordinate with Property Management on non-payment and holdover proceedings, as needed. Ensure compliance with unit abandonment and re-rental policies. Perform other related duties as assigned. Required Education and Experience: This position requires experience with the homeless and special needs population. Associate's degree is required in a related field. 1 to 2+years of experience providing direct service to one or more of the following populations: persons living with HIV/AIDS, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction. Prior experience with leasing compliance, property management, supportive or transitional housing, or asset management. Working knowledge of Low-Income Housing Tax Credits, Section 8, (New York City Housing Authority) Housing Preservation and Development and HPD (Housing Preservation and Development)) Housing and Community Renewal DHCR, Rent Stabilization Law, Rent Guidelines Board and Fair Housing practices. Detail-oriented with excellent organizational skills. Must be flexible and able to work both independently and as part of a team. Ability to interact and effectively communicate with all staff levels and management orally and written communication. Excellent customer service and ability to interface with tenants in a respectful, and positive manner. Strong computer skills with knowledge of Microsoft Suite, Excel, and databases such as CAPS or HASA Web. Basic math competency. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Classification: Non-Exempt Reports to: Supportive Housing Program Director Hourly Range: $24.72 - $27.47 Status: Full-time, Monday-Friday (10am-6pm) Position Type: This is a full-time position and may include some evening and weekend hours, on occasion. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking a responsible and self-motivated Recreation Specialist for two of our supportive housing sites in Brooklyn. The Recreation Specialist is responsible for developing, organizing and implementing activities and programs based on the specific needs of the clients/tenants of each building, and that involve tenants in safe and positive leisure time activities. Designed to engage the maximum number of tenants, group activities will utilize creative arts, games, trips, and exercise to promote self-confidence and relieve stress. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Foster a fun, nurturing, and welcoming environment for tenants. Organize and facilitate social and/or peer support events for tenants. Works with an interdisciplinary team of site-based and cross-building staffs to design and implement a variety of recreational, community-building and life skills groups including ADL's, shopping, exercise, games, arts and crafts, and other activities. Encourage full participation of all residents to enhance socialization in the supportive housing environment and to ensure maximum utilization of recreational services. Develop linkages and act as liaison to external recreational programs and facilities. Escorts tenants on group outings. Develops a resource guide of free and inexpensive recreational resources in the area. Maintain inventory of recreation equipment and items. Plan and organize facility special events. Complete and maintain documentation of all group activities. Reports concerns about tenants to appropriate Social Service staff and consults with staff on effective interventions. Attends staff meetings, case conferences, supervisory and in-service training sessions. Assist with the design and production of bulletin boards and visuals for public spaces of the supportive housing reflecting cultural, seasonal and programmatic themes. Performs other duties as assigned by supervisory staff. Education and Experience: A High school diploma, HSE or GED is required. At least 2- 3 years' experience in providing recreational services in a human services setting required. Experience developing program curricula, facilitating groups, and/or events that can engage vulnerable populations in meaningful use of leisure time including - arts, exercise, trips in the community, personal growth and stress management activities, etc. Good interpersonal skills; high level of maturity and reliability. Must be comfortable with crisis intervention. Familiar with harm reduction principles Experience working in a residential setting and/or with mentally ill population Preferred Experience: Bachelor's degree preferred. Bilingual (English/Spanish) preferred. Narcan trained Work Environment: This job operates in permanent supportive housing programs and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.