Maintenance Technician
Brookside Properties job in Bristol, VA
Job Description
Maintenance Technician - Kingsport, TN Competitive Pay | Gas Reimbursement | Continuing Education Opportunities
Join Our Team and Grow Your Career! George Washington School Apartments in Kingsport, TN, is hiring a motivated Maintenance Technician! If you have HVAC knowledge, basic maintenance skills, and a can-do attitude, we want you on our team. No certification required-just your skills and willingness to learn.
Why You'll Love Working Here:
Competitive hourly pay + gas reimbursement
Continuing education opportunities to grow your skills
Monthly bonuses and PTO
Health insurance options (Medical, Vision, Dental)
Supportive team environment
What You'll Do:
Handle general apartment repairs: plumbing, electrical, HVAC, carpentry, and more
Respond to maintenance requests and emergencies
Maintain buildings, grounds, and amenities to keep the property safe and clean
Manage inventory and equipment
What We're Looking For:
High School Diploma or GED
Basic HVAC knowledge and maintenance repair skills
Strong communication skills
Reliable transportation and ability to perform physical tasks
About Us:
At George Washington School Apartments, we value our team and residents alike. We offer a supportive work environment where your skills are recognized and your career can grow.
Ready to Join?
Apply today and take the next step in your maintenance career at George Washington School Apartments in Kingsport, TN!
Housekeeper (Virginia Beach, Virginia)
Virginia Beach, VA job
Job Description
ATLANTIC PARK LIVING
The Housekeeper is a team member responsible for keeping the community clean and neat. Areas which may be involved include offices, models, clubhouse, lobbies, laundry room, common areas and the grounds. Housekeeper works under the supervision of the Property Manager and Service Manager.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.
• Obtains list of vacant units that need to be cleaned immediately and list of prospective checkouts in order to prepare work assignments.
• Responsible for the preparation of vacant units for occupancy.
• Responsible for the daily upkeep of the clubhouse and common areas of property buildings.
• Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or management company.
• Cleans and polishes lighting fixtures, solid surfaces, and trim, cleans rest rooms, lobbies, elevators, stairways.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Responsible for courteous, efficient response at all times.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Responsible for thorough knowledge of management company policies and property community policies.
• Responsible for reporting to Property Manager any defects of deficiencies noted during the days work so that the Property Manager may order necessary repairs.
• Performs other duties or job functions that can be performed safely as required or deemed necessary by supervisory personnel.
Qualifications
While performing the duties of this job, the employee is regularly required to:
• Stand; walk; use hands to finger, handle or feel.
• Reach with hands and arms; able to talk and/or hear.
• Employee is frequently required to sit, climb, and balance or stoop; kneel; crouch; or crawl.
Knowledge, Abilities and Other QualitiesMust have a working knowledge of building maintenance, able to work independently and exhibit a willingness to learn. Excellent communications skills are a must.
Experience, Training and EducationNo formal training required, just a willingness to work and learn.
Equipment/Machinery/ToolsRequired equipment consists of a mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, and stepladder.
Physical RequirementsRequired (66% to 100% of time) to be on feet. Have constant need (66% to 100% of time) to perform the following physical activities.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Property Manager (1429 - Richmond, Virginia)
Richmond, VA job
Job Description
RESIDENCES AT RICHMOND TRUST
The Property Manager will be responsible, under the direction of the Regional Property Manager, for all phases of the operation of a property. This includes, but is not limited to, general administration and maintenance as well as direction and control of personnel and resources with the goal that the property is maintained at all times in good physical condition with a stabilized fiscal operation
Responsibilities include the following
Train and be responsible for work performed by all staff members under their supervision.
Hire and terminate employees in accordance with Drucker + Falk LLC policy.
Perform written evaluations of employees and make recommendations for salary increases and/ or advancement.
Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates.
Adhere to all Drucker + Falk LLC policies contained in the Reference Library.
Assist in leasing apartments
Prepare process and sign all leases and related forms.
Assist in collection of rents and handle delinquency matters.
Maintain necessary records of all financial transactions for the property.
Adhere to all appropriate Drucker + Falk, LLC accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items.
Prepare daily bank deposits.
Purchase necessary office supplies in accordance with Drucker + Falk, LLC company policy.
Supervise outside contractors working on the property.
Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs.
Ensure that residents are provided with a clean, well maintained community.
Work within the budget and notify the Regional Property Manager of any possible variations.
Resolve any resident complaints.
Report accident and emergency situations to the Regional Property Manager immediately, and prepare the proper reports.
Ensure that all maintenance requests are handled on an immediate basis, if possible and that all residents are notified if there must be a delay.
Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.
Establish schedules and assign personnel for routine maintenance and emergency coverage.
Establish schedules and assign personnel for office coverage and assisting residents as needed.
Perform all aspects of marketing the apartment community.
Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
Maintain courteous and continuous communication with employees, residents, applicants, and vendors.
Travel is required. Reasonable or limited use of your vehicle is required from time to time.
Performs other duties as assigned.
Supervisory Responsibilities
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employee's activities; Provides regular performance feedback; Develops employee's skills and encourages growth; Solicits and applies feedback from employees, residents and owners.
Education and/or Experience
One or more of the following:
4 year Degree (preferred)
2 year Associates Degree
7 years general, Full Time business experience
3 years experience in Property Management
Certificates, Licenses, Registrations
ARM, CAM, RAM, or HCCP preferred
Other Skills and Abilities
Knowledge of Residential Property Management
Special Skills Required
Ability to successfully interact with people
Good organizational skills
Good verbal skills
Strong customer service/satisfaction philosophy
Proficient sales skills
Professional image
Yardi skills preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Assistant Service Manager (Roanoke, Virginia)
Roanoke, VA job
THE EVERETT
Under the supervision of the Service Manager/Maintenance Superintendent the Assistant Service Manager is responsible for assisting in all areas defined as a part of the Service Manager job description. Primary responsibilities include the physical upkeep of the community, maintain, and operate all mechanical equipment excluding those specifically designated for contract repair and service. In the absence of the Service Manager/Maintenance Superintendent the AMS must supervise all maintenance employees and he or she is under the direction of the Property Manager.
Essential Duties and Responsibilities: include the following:
•Assist in the training and be responsible for work performed by all staff members under his or her direction. •Establish schedules and assign personnel routine maintenance tasks.•Required to be on emergency “on call” status to respond to emergency work order and inclement weather situations. •Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.•Continually inspect buildings, grounds and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.•Maintain a clean, safe, and well organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, MSDS, State and Federal posters and posting OSHA summary forms.•Perform maintenance and repairs per written work orders.•Strive to see that all work orders are completed within 24 hours.•Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines•Schedule contractors for maintenance related work. Secure bids and proposals as directed.•Complete all duties and maintain all records as required. •Use contract labor whenever it becomes cost effective, following approval by the Service Manager, Property Manager or Regional Property Manager.•Strictly follow established budgetary guidelines.•Follow all Drucker + Falk purchasing directives and procedures.•Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.•Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs•Always maintain the highest standards of resident relations.•Assists Service Manager in the completion of Monthly Preventative Maintenance Sheets.•Assist in the monitoring of all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M procedures for that property.•The Assistant Service Manager is also responsible for assisting and maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.•Performs other duties as assigned.
Supervisory ResponsibilitiesAssist in the management of 0-8 employees in the absent of the Service Manager. Responsible for the overall direction, coordination, and evaluation of these employees. Carry's out supervisory responsibilities in accordance with the organization's policies and applicable laws.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Qualifications
• Strong HVAC skills - CFC certification required
• CPO certification
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current driver's license, CFC Certificate, CPO Certificate (Where Needed)
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Leasing Consultant (Chesapeake, Virginia)
Chesapeake, VA job
Job Description
THE MORGAN I | THE MORGAN II
Weekend hours: Saturdays 10AM - 4PM
Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.
Essential Duties and Responsibilities
• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Verify application data.
• Qualify potential residents.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.
Qualifications
Special Skills Required
• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Service Manager (1788 - Virginia Beach, Virginia)
Virginia Beach, VA job
Job Description
COASTLINE APARTMENTS
Senior Service Manager with experience preferred
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following
Train and be responsible for work performed by all staff members under his or her direction.
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.
Counsel (and document) maintenance employees to improve their work and work attitudes.
Establish schedules and assign personnel routine maintenance tasks.
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.
Perform necessary maintenance and repairs in apartments with work orders.
Strive to see that all work orders are completed within 24 hours.
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.
Schedule contractors for maintenance related work. Secure bids and proposals as directed.
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.
Strictly follow established budgetary guidelines.
Follow all Drucker + Falk purchasing directives and procedures.
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs
Always maintain the highest standards of resident relations.
Complete and return Monthly Preventative Maintenance Sheets.
Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program.
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.
Must be accurate in all phases of technical work.
Performs other duties as assigned.
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.
Service Technician (1332 - Richmond, Virginia)
Richmond, VA job
Job Description
CARYTOWN CROSSING
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certified preferred.
Essential Duties and ResponsibilitiesPerform repairs to make-ready units in a timely manner.Is responsible for 24 hour on-call, as scheduled by the Service Manager, respond to on-call paging. Assist the Service Manager or Housekeeper with their work if necessary.Assist the Grounds personnel with trashing out units if necessary.Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.Inspect property for improvements and repairs and review with the Service Manager.Perform work order requests.Assist the Service Manager with maintenance requests.Ensure that the grounds are free of litter at all times.Operate and perform scheduled maintenance properly on all equipment.Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.Paint interior and exterior when required.Assist the Property Manager or other staff members when requested.Perform work orders with “same day completion” in mind.Review work orders with Service Manager on a daily basis.Responsible for adherence to policies outline outlined in Employee handbook.Responsible for keeping the Maintenance shop clean and in order at all times.Be immediately available in the event of snow.Follow the Maintenance General Operating Policies.Maintain a professional appearance in uniform and display a good attitude at all times. Be aware of personal hygiene and cleanliness while on the job.Understand the importance of a good attitude and “team spirit”. Work well with other staff members.Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed. After-hours on call required on a rotating basis.
Must have reliable transportation
Performs other duties as assigned.
Qualifications
• HVAC skills - CFC certification
• CPO certification preferred
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
• 608 Refrigerant Certification preferred, but not requires. Will train if necessary.
Working Conditions
-Position may require night/weekend work.
-Required to be on call.
-Duties performed both inside and outside, even in extreme temperatures of below 32 degrees and above 100 degrees.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current driver's license, CFC Certificate (Where Needed)
Other Skills and Abilities
HVAC, Plumbing, Carpentry, Electrical skills, Pool certification (if required)
Other Qualifications
Knowledge of OSHA regulations, MSDS standards
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.
EOE/ Drug Free Workplace
Housekeeper (Chesapeake, Virginia)
Chesapeake, VA job
Job Description
ALLURE AT EDINBURGH
The Housekeeper is a team member responsible for keeping the community clean and neat. Areas which may be involved include offices, models, clubhouse, lobbies, laundry room, common areas and the grounds. Housekeeper works under the supervision of the Property Manager and Service Manager.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.
• Obtains list of vacant units that need to be cleaned immediately and list of prospective checkouts in order to prepare work assignments.
• Responsible for the preparation of vacant units for occupancy.
• Responsible for the daily upkeep of the clubhouse and common areas of property buildings.
• Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or management company.
• Cleans and polishes lighting fixtures, solid surfaces, and trim, cleans rest rooms, lobbies, elevators, stairways.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Responsible for courteous, efficient response at all times.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Responsible for thorough knowledge of management company policies and property community policies.
• Responsible for reporting to Property Manager any defects of deficiencies noted during the days work so that the Property Manager may order necessary repairs.
• Performs other duties or job functions that can be performed safely as required or deemed necessary by supervisory personnel.
Qualifications
While performing the duties of this job, the employee is regularly required to:
• Stand; walk; use hands to finger, handle or feel.
• Reach with hands and arms; able to talk and/or hear.
• Employee is frequently required to sit, climb, and balance or stoop; kneel; crouch; or crawl.
Knowledge, Abilities and Other QualitiesMust have a working knowledge of building maintenance, able to work independently and exhibit a willingness to learn. Excellent communications skills are a must.
Experience, Training and EducationNo formal training required, just a willingness to work and learn.
Equipment/Machinery/ToolsRequired equipment consists of a mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, and stepladder.
Physical RequirementsRequired (66% to 100% of time) to be on feet. Have constant need (66% to 100% of time) to perform the following physical activities.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Regional Property Manager (Newport News, Virginia)
Newport News, VA job
Job Description
DRUCKER + FALK
The Regional Property Manager will assist in the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of property level staff, and shares responsibility for maintaining the physical and financial performance of assigned properties. This position also includes assisting Senior Regional Property Manager and other supervisors with special projects as needed. Individual must possess knowledge and experience with new construction/lease up management as well as previous multisite management.
➢REGIONAL TRAVEL IS REQUIRED.
➢MULTI-SITE EXPERIENCE REQUIRED.
➢EXPERIENCE IN MANAGING MULTIPLE PROPERTY MANAGERS.
Relocation is not provided.
Skills
Individual must possess a proven track record of successful regional property management experience and knowledge of property maintenance, marketing, financial management, federal and state housing laws, and insurance. Must have the ability to communicate well both verbally and in writing and possess strong supervisory, personnel management and organizational skills. Provide the ability to delegate and communicate property management methods along with the ability to problem-solve issues. Regional travel is required.
Duties & Responsibilities
•Establishes and coordinates a communication system involving transaction and activities among on-site management and the Central Office.
•Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; performs performance evaluations on supervised employees; assists Property Managers with site-level employees. Approves all new hires, status changes, and terminations for on-site personnel.
•Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules.
•Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same under direction of supervisor.
•Professionally resolves resident relation issues.
•Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
•Assists in or develops corrective programs for apartment communities.
•Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
•Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations.
•Establishes/revises property management forms, reports, and manuals including updates, changes, and additions with approval of supervisor.
•Prepares and conducts meetings, as necessary.
•Participates as a member of the Development Team in design, unit mix, establishment of rent rates, and other such operational matters. Coordinates staffing and office set-up of new communities according to Drucker + Falk guidelines.
•Acts as primary liaison between Owner or Owner's Representative and Drucker + Falk.
•Participate in local and regional trade associations.
•Out-of-state travel is required. Must have reliable transportation to conduct site audits.
•Performs other duties as assigned.
Competencies- To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Project Management - Communicates changes and progress; Completes projects on time and within budget.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Demonstrates group presentation skills.
Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Delegation - Delegate's work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies feedback from employees, residents, and owners.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Works within the established budget and notify the Senior Regional Property Manager of possible variations.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
Computer Skills - To perform this job successfully, an individual should have knowledge of Accounting software, Spreadsheet software and Word Processing software.
Education and/or Experience
Education: Bachelor's degree preferred
Certifications Preferred: ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP
Experience:
Knowledge of apartment property management during new construction/lease up and multi-site management is required. Experience in managing multiple property managers required.
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.
EOE/ Drug Free Workplace
Please submit resumes with salary requirements
Service Technician (1268 - Richmond, Virginia)
Laurel, VA job
Job Description
CHELSEA SQUARE
Weekend hours: Mandatory on-call
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certified preferred.
Essential Duties and ResponsibilitiesPerform repairs to make-ready units in a timely manner.Is responsible for 24 hour on-call, as scheduled by the Service Manager, respond to on-call paging. Assist the Service Manager or Housekeeper with their work if necessary.Assist the Grounds personnel with trashing out units if necessary.Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.Inspect property for improvements and repairs and review with the Service Manager.Perform work order requests.Assist the Service Manager with maintenance requests.Ensure that the grounds are free of litter at all times.Operate and perform scheduled maintenance properly on all equipment.Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.Paint interior and exterior when required.Assist the Property Manager or other staff members when requested.Perform work orders with “same day completion” in mind.Review work orders with Service Manager on a daily basis.Responsible for adherence to policies outline outlined in Employee handbook.Responsible for keeping the Maintenance shop clean and in order at all times.Be immediately available in the event of snow.Follow the Maintenance General Operating Policies.Maintain a professional appearance in uniform and display a good attitude at all times. Be aware of personal hygiene and cleanliness while on the job.Understand the importance of a good attitude and “team spirit”. Work well with other staff members.Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed. After-hours on call required on a rotating basis.
Must have reliable transportation
Performs other duties as assigned.
Qualifications
• HVAC skills - CFC certification
• CPO certification preferred
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
• 608 Refrigerant Certification preferred, but not requires. Will train if necessary.
Working Conditions
-Position may require night/weekend work.
-Required to be on call.
-Duties performed both inside and outside, even in extreme temperatures of below 32 degrees and above 100 degrees.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current driver's license, CFC Certificate (Where Needed)
Other Skills and Abilities
HVAC, Plumbing, Carpentry, Electrical skills, Pool certification (if required)
Other Qualifications
Knowledge of OSHA regulations, MSDS standards
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.
EOE/ Drug Free Workplace
Service Manager (1332 - Richmond, Virginia)
Richmond, VA job
Job Description
CARYTOWN CROSSING
Weekend hours: On-call when required
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following
Train and be responsible for work performed by all staff members under his or her direction.
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.
Counsel (and document) maintenance employees to improve their work and work attitudes.
Establish schedules and assign personnel routine maintenance tasks.
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.
Perform necessary maintenance and repairs in apartments with work orders.
Strive to see that all work orders are completed within 24 hours.
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.
Schedule contractors for maintenance related work. Secure bids and proposals as directed.
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.
Strictly follow established budgetary guidelines.
Follow all Drucker + Falk purchasing directives and procedures.
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs
Always maintain the highest standards of resident relations.
Complete and return Monthly Preventative Maintenance Sheets.
Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program.
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.
Must be accurate in all phases of technical work.
Performs other duties as assigned.
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.
Housekeeper (Chesapeake, Virginia)
Chesapeake, VA job
Job Description
VISTA | MOSAIC | HELIX SUMMIT POINTE
The Housekeeper is a team member responsible for keeping the community clean and neat. Areas which may be involved include offices, models, clubhouse, lobbies, laundry room, common areas and the grounds. Housekeeper works under the supervision of the Property Manager and Service Manager.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.
• Obtains list of vacant units that need to be cleaned immediately and list of prospective checkouts in order to prepare work assignments.
• Responsible for the preparation of vacant units for occupancy.
• Responsible for the daily upkeep of the clubhouse and common areas of property buildings.
• Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or management company.
• Cleans and polishes lighting fixtures, solid surfaces, and trim, cleans rest rooms, lobbies, elevators, stairways.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Responsible for courteous, efficient response at all times.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Responsible for thorough knowledge of management company policies and property community policies.
• Responsible for reporting to Property Manager any defects of deficiencies noted during the days work so that the Property Manager may order necessary repairs.
• Performs other duties or job functions that can be performed safely as required or deemed necessary by supervisory personnel.
Qualifications
While performing the duties of this job, the employee is regularly required to:
• Stand; walk; use hands to finger, handle or feel.
• Reach with hands and arms; able to talk and/or hear.
• Employee is frequently required to sit, climb, and balance or stoop; kneel; crouch; or crawl.
Knowledge, Abilities and Other QualitiesMust have a working knowledge of building maintenance, able to work independently and exhibit a willingness to learn. Excellent communications skills are a must.
Experience, Training and EducationNo formal training required, just a willingness to work and learn.
Equipment/Machinery/ToolsRequired equipment consists of a mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, and stepladder.
Physical RequirementsRequired (66% to 100% of time) to be on feet. Have constant need (66% to 100% of time) to perform the following physical activities.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Leasing Consultant (1776 - Richmond, Virginia)
Laurel, VA job
Job Description
ACCLAIM AT CARRIAGE HILL
Weekend hours: Saturdays 10AM - 5PM
Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.
Essential Duties and Responsibilities
• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Verify application data.
• Qualify potential residents.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.
Qualifications
Special Skills Required
• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Service Technician (1737 - Roanoke, Virginia)
Roanoke, VA job
Job Description
THE EVERETT
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certified preferred.
Essential Duties and ResponsibilitiesPerform repairs to make-ready units in a timely manner.Is responsible for 24 hour on-call, as scheduled by the Service Manager, respond to on-call paging. Assist the Service Manager or Housekeeper with their work if necessary.Assist the Grounds personnel with trashing out units if necessary.Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.Inspect property for improvements and repairs and review with the Service Manager.Perform work order requests.Assist the Service Manager with maintenance requests.Ensure that the grounds are free of litter at all times.Operate and perform scheduled maintenance properly on all equipment.Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.Paint interior and exterior when required.Assist the Property Manager or other staff members when requested.Perform work orders with “same day completion” in mind.Review work orders with Service Manager on a daily basis.Responsible for adherence to policies outline outlined in Employee handbook.Responsible for keeping the Maintenance shop clean and in order at all times.Be immediately available in the event of snow.Follow the Maintenance General Operating Policies.Maintain a professional appearance in uniform and display a good attitude at all times. Be aware of personal hygiene and cleanliness while on the job.Understand the importance of a good attitude and “team spirit”. Work well with other staff members.Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed. After-hours on call required on a rotating basis.
Must have reliable transportation
Performs other duties as assigned.
Qualifications
• HVAC skills - CFC certification
• CPO certification preferred
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
• 608 Refrigerant Certification preferred, but not requires. Will train if necessary.
Working Conditions
-Position may require night/weekend work.
-Required to be on call.
-Duties performed both inside and outside, even in extreme temperatures of below 32 degrees and above 100 degrees.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current driver's license, CFC Certificate (Where Needed)
Other Skills and Abilities
HVAC, Plumbing, Carpentry, Electrical skills, Pool certification (if required)
Other Qualifications
Knowledge of OSHA regulations, MSDS standards
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.
EOE/ Drug Free Workplace
Assistant Property Manager (1002 - Hampton, Virginia)
Hampton, VA job
BUCKROE POINTE
Weekend hours: Saturdays 10AM - 5PM
Tax credit and/or bonded experience preferred
Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager . Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.
Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.
Essential Duties and ResponsibilitiesThe Assistant Property Manager should be capable of managing the community in the temporary absence of the Property Manager. This includes being able to perform all functions which are included in the Property Manager's job description, or as directed by the Property Manager.
• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents. • Handle and coordinate all details of move-ins and move-outs.• Prepare and maintain resident files according to company policies.• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.• Process maintenance service requests.• Actively participate in maintaining good resident relations in the community.• Prepare weekly traffic/renewal status reports.• Keep the advertising and websites file up to date.• Cooperate with other departments within the company.• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager. • If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager's absence.• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.• Follow-up on prospective rental leads/visitors. • Process Accounts Payable and Accounts Receivable as instructed. • Performs other duties as assigned.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).
Qualifications
Must have one or more of the following:
• 4-year Degree
• 2-year Associates Degree
• 2 years' work experience in retail sales or customer related service
Other Qualifications:
• Professional Appearance
• Detailed oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi-tasking skills
• Ability to work well with others and ability to work independently
• Strong written and verbal communication skills
• Yardi expertise preferred
Certificates, Licenses, Registrations
Current driver's licenses ARM or CAM preferred
Other Skills and AbilitiesKnowledge of Residential Property Management
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Service Manager (Norfolk, Virginia)
Norfolk, VA job
Job Description
GATES OF WEST BAY
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following
Train and be responsible for work performed by all staff members under his or her direction.
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.
Counsel (and document) maintenance employees to improve their work and work attitudes.
Establish schedules and assign personnel routine maintenance tasks.
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.
Perform necessary maintenance and repairs in apartments with work orders.
Strive to see that all work orders are completed within 24 hours.
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.
Schedule contractors for maintenance related work. Secure bids and proposals as directed.
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.
Strictly follow established budgetary guidelines.
Follow all Drucker + Falk purchasing directives and procedures.
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs
Always maintain the highest standards of resident relations.
Complete and return Monthly Preventative Maintenance Sheets.
Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program.
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.
Must be accurate in all phases of technical work.
Performs other duties as assigned.
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.
Leasing Consultant (1527 - Norfolk, Virginia)
Norfolk, VA job
Job Description
PROXIMITY AT ODU
Weekend hours: Occasional Saturdays 8:30AM - 5PM
Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.
Essential Duties and Responsibilities
• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Verify application data.
• Qualify potential residents.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.
Qualifications
Special Skills Required
• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Service Technician (Williamsburg, Virginia)
Williamsburg, VA job
Job Description
COLONIAL PINES APARTMENTS
Weekend hours: On- call as needed
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certified preferred.
Essential Duties and ResponsibilitiesPerform repairs to make-ready units in a timely manner.Is responsible for 24 hour on-call, as scheduled by the Service Manager, respond to on-call paging. Assist the Service Manager or Housekeeper with their work if necessary.Assist the Grounds personnel with trashing out units if necessary.Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.Inspect property for improvements and repairs and review with the Service Manager.Perform work order requests.Assist the Service Manager with maintenance requests.Ensure that the grounds are free of litter at all times.Operate and perform scheduled maintenance properly on all equipment.Know the location of gas and water meter emergency cut offs, all apartment and fixture cut offs, and sewer clean outs.Paint interior and exterior when required.Assist the Property Manager or other staff members when requested.Perform work orders with “same day completion” in mind.Review work orders with Service Manager on a daily basis.Responsible for adherence to policies outline outlined in Employee handbook.Responsible for keeping the Maintenance shop clean and in order at all times.Be immediately available in the event of snow.Follow the Maintenance General Operating Policies.Maintain a professional appearance in uniform and display a good attitude at all times. Be aware of personal hygiene and cleanliness while on the job.Understand the importance of a good attitude and “team spirit”. Work well with other staff members.Be cooperative in helping at another site when needed and be flexible to transfer to another property if needed. After-hours on call required on a rotating basis.
Must have reliable transportation
Performs other duties as assigned.
Qualifications
• HVAC skills - CFC certification
• CPO certification preferred
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
• 608 Refrigerant Certification preferred, but not requires. Will train if necessary.
Working Conditions
-Position may require night/weekend work.
-Required to be on call.
-Duties performed both inside and outside, even in extreme temperatures of below 32 degrees and above 100 degrees.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Current driver's license, CFC Certificate (Where Needed)
Other Skills and Abilities
HVAC, Plumbing, Carpentry, Electrical skills, Pool certification (if required)
Other Qualifications
Knowledge of OSHA regulations, MSDS standards
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.
EOE/ Drug Free Workplace
Property Manager (Ohio)
Newport News, VA job
Job Description
DRUCKER + FALK
Weekend hours: One (1) full weekend per month required
The Property Manager will be responsible, under the direction of the Regional Property Manager, for all phases of the operation of a property. This includes, but is not limited to, general administration and maintenance as well as direction and control of personnel and resources with the goal that the property is maintained at all times in good physical condition with a stabilized fiscal operation
Responsibilities include the following
Train and be responsible for work performed by all staff members under their supervision.
Hire and terminate employees in accordance with Drucker + Falk LLC policy.
Perform written evaluations of employees and make recommendations for salary increases and/ or advancement.
Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates.
Adhere to all Drucker + Falk LLC policies contained in the Reference Library.
Assist in leasing apartments
Prepare process and sign all leases and related forms.
Assist in collection of rents and handle delinquency matters.
Maintain necessary records of all financial transactions for the property.
Adhere to all appropriate Drucker + Falk, LLC accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items.
Prepare daily bank deposits.
Purchase necessary office supplies in accordance with Drucker + Falk, LLC company policy.
Supervise outside contractors working on the property.
Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs.
Ensure that residents are provided with a clean, well maintained community.
Work within the budget and notify the Regional Property Manager of any possible variations.
Resolve any resident complaints.
Report accident and emergency situations to the Regional Property Manager immediately, and prepare the proper reports.
Ensure that all maintenance requests are handled on an immediate basis, if possible and that all residents are notified if there must be a delay.
Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.
Establish schedules and assign personnel for routine maintenance and emergency coverage.
Establish schedules and assign personnel for office coverage and assisting residents as needed.
Perform all aspects of marketing the apartment community.
Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
Maintain courteous and continuous communication with employees, residents, applicants, and vendors.
Travel is required. Reasonable or limited use of your vehicle is required from time to time.
Performs other duties as assigned.
Supervisory Responsibilities
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employee's activities; Provides regular performance feedback; Develops employee's skills and encourages growth; Solicits and applies feedback from employees, residents and owners.
Education and/or Experience
One or more of the following:
4 year Degree (preferred)
2 year Associates Degree
7 years general, Full Time business experience
3 years experience in Property Management
Certificates, Licenses, Registrations
ARM, CAM, RAM, or HCCP preferred
Other Skills and Abilities
Knowledge of Residential Property Management
Special Skills Required
Ability to successfully interact with people
Good organizational skills
Good verbal skills
Strong customer service/satisfaction philosophy
Proficient sales skills
Professional image
Yardi skills preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.
Service Manager (1298 -
Glen Allen, VA job
Job Description
TRITON GLEN
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following
Train and be responsible for work performed by all staff members under his or her direction.
Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.
Counsel (and document) maintenance employees to improve their work and work attitudes.
Establish schedules and assign personnel routine maintenance tasks.
Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.
Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.
Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.
Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.
Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.
Perform necessary maintenance and repairs in apartments with work orders.
Strive to see that all work orders are completed within 24 hours.
Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.
Schedule contractors for maintenance related work. Secure bids and proposals as directed.
Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.
Strictly follow established budgetary guidelines.
Follow all Drucker + Falk purchasing directives and procedures.
Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.
Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs
Always maintain the highest standards of resident relations.
Complete and return Monthly Preventative Maintenance Sheets.
Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program.
The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance.
Must be accurate in all phases of technical work.
Performs other duties as assigned.
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration
Current Driver's License, CFC Certificate
Other Skills and Abilities
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave
Equal Opportunity Employer. Drug-Free Workplace.