Service Assistant jobs at Broward Health

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. This is a full-time position working Monday-Friday, 2:00pm-10:30pm. Essential Duties and Responsibilities: (60%) Front Desk Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager. Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and programs. Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax machines. Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling correspondence. Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. (20%) Medical Records Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences. Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. (15%) Technologist Support Monitors all modality schedules. Greets and escorts patients to changing room; briefly explains procedure. Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table. Ensures that all patient areas are stocked and organized in a neat and tidy manner. Cleans and stocks patient prep room and patient restroom. Stocks linen and empties laundry at the end of the shift. Checks with technologists, center supervisor, or center manager for additional duties as needed. (5%) Other Duties as Assigned

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida's Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. The Department of General and Specialized Surgery evaluates and treats common and complex conditions affecting the abdomen, gastrointestinal system and breasts. Our experienced caregivers are skilled in minimally invasive methods, including robotic-assisted and laparoscopic surgeries. When you join this team as an OR Service Assistant, you will assist in various supportive tasks, such as transporting patients, gloving surgeons, opening sterile supplies and holding retractors during procedures. This role is critical to the OR - without your help, surgery would not be possible. A caregiver in this position works days from 6:00AM - 2:30PM, with on-call requirements. A caregiver who excels in this role will: * Assist in transporting patients, room turnover and setting up the Operating Room. * Maintain and operate special equipment and surgical sets and ensure proper sterile conditions. * Coordinate equipment and supplies for service-specific surgical cases. * Monitor and track the loaning/lending of supplies and equipment and ensure the availability and functionality of equipment and supplies for their services. * Scrub in and provide limited assistance to surgeons, such as holding limbs, holding retractors, suctioning and sponging wounds. * Clean used instruments after surgery. * Maintain surgical sterility throughout procedures. * Coordinate and document equipment repairs and loaner returns. * Work as a liaison to educate staff in the proper use and functioning of equipment. * Assist in transferring patients from surgical table to stretcher or bed. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross * Understanding of surgical workflows, surgical terminology and physician preferences Preferred qualifications for the ideal future caregiver include: * Sterile Processing Certification or Operating Room Technician (ORT) Certification Physical Requirements: * Requires full range of body motion to include handling and lifting patients, manual and finger dexterity and eye-hand coordination. * Requires standing and walking for extensive periods of time. * Frequently lifts and carries items weighing up to 25 pounds ad ability to push, pull, and navigate supply carts weighing up to 200 pounds. * Requires corrected vision and hearing to normal range. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida's Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. The Department of General and Specialized Surgery evaluates and treats common and complex conditions affecting the abdomen, gastrointestinal system and breasts. Our experienced caregivers are skilled in minimally invasive methods, including robotic-assisted and laparoscopic surgeries. When you join this team as an OR Service Assistant, you will assist in various supportive tasks, such as transporting patients, gloving surgeons, opening sterile supplies and holding retractors during procedures. This role is critical to the OR - without your help, surgery would not be possible. A caregiver in this position works days from 12:30PM - 9:00PM, with on-call requirements. A caregiver who excels in this role will: * Assist in transporting patients, room turnover and setting up the Operating Room. * Maintain and operate special equipment and surgical sets and ensure proper sterile conditions. * Coordinate equipment and supplies for service-specific surgical cases. * Monitor and track the loaning/lending of supplies and equipment and ensure the availability and functionality of equipment and supplies for their services. * Scrub in and provide limited assistance to surgeons, such as holding limbs, holding retractors, suctioning and sponging wounds. * Clean used instruments after surgery. * Maintain surgical sterility throughout procedures. * Coordinate and document equipment repairs and loaner returns. * Work as a liaison to educate staff in the proper use and functioning of equipment. * Assist in transferring patients from surgical table to stretcher or bed. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross * Understanding of surgical workflows, surgical terminology and physician preferences Preferred qualifications for the ideal future caregiver include: * Sterile Processing Certification or Operating Room Technician (ORT) Certification Physical Requirements: * Requires full range of body motion to include handling and lifting patients, manual and finger dexterity and eye-hand coordination. * Requires standing and walking for extensive periods of time. * Frequently lifts and carries items weighing up to 25 pounds ad ability to push, pull, and navigate supply carts weighing up to 200 pounds. * Requires corrected vision and hearing to normal range. Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida's Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. The Department of General and Specialized Surgery evaluates and treats common and complex conditions affecting the abdomen, gastrointestinal system and breasts. Our experienced caregivers are skilled in minimally invasive methods, including robotic-assisted and laparoscopic surgeries. When you join this team as an OR Service Assistant, you will assist in various supportive tasks, such as transporting patients, gloving surgeons, opening sterile supplies and holding retractors during procedures. This role is critical to the OR - without your help, surgery would not be possible. **A caregiver in this position works days from 6:00AM - 2:30PM, with on-call requirements.** A caregiver who excels in this role will: + Assist in transporting patients, room turnover and setting up the Operating Room. + Maintain and operate special equipment and surgical sets and ensure proper sterile conditions. + Coordinate equipment and supplies for service-specific surgical cases. + Monitor and track the loaning/lending of supplies and equipment and ensure the availability and functionality of equipment and supplies for their services. + Scrub in and provide limited assistance to surgeons, such as holding limbs, holding retractors, suctioning and sponging wounds. + Clean used instruments after surgery. + Maintain surgical sterility throughout procedures. + Coordinate and document equipment repairs and loaner returns. + Work as a liaison to educate staff in the proper use and functioning of equipment. + Assist in transferring patients from surgical table to stretcher or bed. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross + Understanding of surgical workflows, surgical terminology and physician preferences Preferred qualifications for the ideal future caregiver include: + Sterile Processing Certification or Operating Room Technician (ORT) Certification **Physical Requirements:** + Requires full range of body motion to include handling and lifting patients, manual and finger dexterity and eye-hand coordination. + Requires standing and walking for extensive periods of time. + Frequently lifts and carries items weighing up to 25 pounds ad ability to push, pull, and navigate supply carts weighing up to 200 pounds. + Requires corrected vision and hearing to normal range. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required for procedures. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida's Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. The Department of General and Specialized Surgery evaluates and treats common and complex conditions affecting the abdomen, gastrointestinal system and breasts. Our experienced caregivers are skilled in minimally invasive methods, including robotic-assisted and laparoscopic surgeries. When you join this team as an OR Service Assistant, you will assist in various supportive tasks, such as transporting patients, gloving surgeons, opening sterile supplies and holding retractors during procedures. This role is critical to the OR - without your help, surgery would not be possible. **A caregiver in this position works days from 12:30PM - 9:00PM, with on-call requirements.** A caregiver who excels in this role will: + Assist in transporting patients, room turnover and setting up the Operating Room. + Maintain and operate special equipment and surgical sets and ensure proper sterile conditions. + Coordinate equipment and supplies for service-specific surgical cases. + Monitor and track the loaning/lending of supplies and equipment and ensure the availability and functionality of equipment and supplies for their services. + Scrub in and provide limited assistance to surgeons, such as holding limbs, holding retractors, suctioning and sponging wounds. + Clean used instruments after surgery. + Maintain surgical sterility throughout procedures. + Coordinate and document equipment repairs and loaner returns. + Work as a liaison to educate staff in the proper use and functioning of equipment. + Assist in transferring patients from surgical table to stretcher or bed. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross + Understanding of surgical workflows, surgical terminology and physician preferences Preferred qualifications for the ideal future caregiver include: + Sterile Processing Certification or Operating Room Technician (ORT) Certification **Physical Requirements:** + Requires full range of body motion to include handling and lifting patients, manual and finger dexterity and eye-hand coordination. + Requires standing and walking for extensive periods of time. + Frequently lifts and carries items weighing up to 25 pounds ad ability to push, pull, and navigate supply carts weighing up to 200 pounds. + Requires corrected vision and hearing to normal range. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required for procedures. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

We are seeking a Provider Services Assistant to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Provider Services Assistant plays a crucial role in ensuring that healthcare providers receive the support and resources they need to deliver high-quality care to member. This position involves managing provider inquiries, facilitating communication between providers and administrative staff, and ensuring that all necessary documentation is processed efficiently. The ultimate goal is to enhance provider satisfaction and streamline operations within the healthcare services environment. By effectively coordinating services and addressing provider needs, the Assistant contributes to the overall efficiency and effectiveness of healthcare delivery. This role is vital in fostering a collaborative atmosphere that supports both providers and member alike. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or administrative role, preferably in a healthcare setting. Relevant experience may substitute for education on a year-for-year basis. Preferred Qualifications: Associate's degree in healthcare administration or a related field. Familiarity with healthcare regulations and provider credentialing processes. Experience with electronic health record (EHR) systems. Responsibilities: Respond to provider inquiries via phone, email, and in-person, ensuring timely and accurate information is provided. Assist in the onboarding process for new providers, including the collection and verification of necessary documentation. Maintain and update provider records in the database, ensuring all information is current and accurate. Coordinate with various departments to resolve provider issues and facilitate smooth operations. Prepare reports and documentation as needed to support provider services and management.

Join our team and grow with us both professionally and personally! Next day pay: Work today, get paid tomorrow with our PayActiv benefit! We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more! Acts is currently seeking qualified candidates for our Home Services Aide position. In this role, you will provide direct care to our residents while respecting confidentiality at all times. You will assist in the care of our residents in their home or within our community through the performance of personal services in order to enable the resident to remain independent in their home. Requirements The ideal candidate will meet the following requirements: High school diploma or equivalent Completion of state regulated training program; or have the equivalent verifiable training and experience Minimum of three months' experience in a health care setting with hands-on client care Current or eligible for certification in CPR Must pass competency exam/evaluation If transporting a resident, must provide proof of automobile liability insurance and valid state driver's license Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status. For more information or to apply, visit us at ***************** and join our Talent Network to receive e-mail alerts with new job opportunities that match your interests! Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members. Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. Pay Range $16.06 - $18.71 / hour. Starting rate will vary based on skills and experience.

Job Description Rosemary's is coming to Wynwood!!! Casa Nela, the restaurant group behind the popular New York neighborhood restaurants Rosemary's, Roey's, Claudette, and Bobo, is opening our first Rosemary's location in Miami. Our Wynwood restaurant will feature a dynamic indoor/outdoor space, reminiscent of a countryside Italian farmhouse. Italian cooking featuring fresh ingredients from our garden and neighborly hospitality fuel our mission to bring people together. If you appreciate quality seasonal cooking, everyday elegance, and neighborly hospitality, we welcome you to join our community! BENEFITS: - Paid time off for line level employee - Medical, dental and vision insurance - Company 401(k) retirement plan - Employee dining discount program - Referral bonus program - Opportunities for growth within our organization RESPONSIBILITIES: - Assist server in serving guests with a warm, hospitable demeanor while ensuring exceptional customer service - Ensure that all tables are clean, free of dirty dishes and utensils, and properly set for each course - Maintain cleanliness and organization of the service and kitchen areas, adhering to food safety regulations - Run food from kitchen to dining room and talk about dishes with enthusiasm and efficiency - Assist in production of coffee and other non-alcoholic beverages - Provide knowledgeable recommendations on food and drink selections to enhance the dining experience REQUIREMENTS: - Proven experience working in a high volume restaurant - Previous experience with Toast POS preferred - Knowledge base of food, wine, and spirits - Accuracy and speed in executing assigned tasks - Familiar with industry's best practices, including department of health standards - Availability to work weekends, nights, and some holidays - Ability to lift 30 to 50 pounds - Positive attitude; a team player that's willing to work as a team to provide the best possible guest experience every time! Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

The High-Fidelity Simulation Coordinator is responsible for the development, coordination, implementation, and evaluation of high-fidelity simulation activities within the Associate Degree in Nursing (ADN) program. This role supports student learning and clinical competency development through the integration of simulation-based education, ensuring alignment with program outcomes, accreditation standards, and best practices in nursing education. Key Responsibilities Simulation Design and Implementation · Develop, plan, and implement high-fidelity simulation scenarios that reflect current nursing practice and support course and program learning outcomes. · Collaborate with nursing faculty to integrate simulation experiences into the curriculum as a complement to classroom and clinical instruction. · Facilitate pre-briefing, simulation, and debriefing sessions to enhance critical thinking, clinical judgment, and professional behaviors. Operations and Technology Management · Manage daily operations of the simulation laboratory, including maintenance, scheduling, and inventory control of simulation equipment, manikins, and supplies. · Operate and troubleshoot high-fidelity manikins, audiovisual systems, and related simulation technology. · Maintain current knowledge of simulation software, hardware, and emerging educational technologies. Faculty and Student Support · Provide orientation, training, and ongoing support to faculty and staff in simulation pedagogy and equipment use. · Support students in achieving learning objectives by creating a safe and supportive simulation environment. · Collaborate with faculty to assess student performance during simulation activities. Program Evaluation and Quality Improvement · Collect and analyze data to evaluate simulation effectiveness and student outcomes. · Participate in continuous quality improvement of simulation programs through feedback, research, and best practice implementation. · Ensure compliance with state board of nursing requirements, accreditation standards, and institutional policies. Requirements Skills and Qualifications: Education: · Master's degree in Nursing (MSN) preferred; Bachelor's degree in Nursing (BSN) required. · Current, unencumbered Registered Nurse (RN) license. Experience: · Minimum of three (3) years of clinical nursing experience. · Experience in nursing education, simulation-based instruction, or clinical teaching preferred. · Familiarity with high-fidelity simulation technology (e.g., Laerdal, Gaumard, CAE) highly desirable. Skills and Competencies: · Strong understanding of simulation pedagogy and evidence-based teaching strategies. · Excellent communication, organizational, and problem-solving skills. · Ability to work collaboratively with faculty, staff, and students. · Proficiency in educational technology, audiovisual systems, and electronic documentation. Working Conditions · Work is performed in a simulation lab and classroom setting. · Requires standing, walking, lifting simulation equipment (up to 25 lbs), and extended computer use. · May include periodic evening or weekend hours to support program needs. Compensation Annual merit-based salary increases are awarded to all eligible full-time and part-time faculty members. Location: This position is an onsite position. This position will be based out of: West Palm Beach (Main Campus) Fort Lauderdale (A Branch of West Palm Beach) Any changes must be reviewed by the Vice President of Academic Affairs and President/Chief Executive Officer (CEO). All final approvals must come from the President/CEO. Salary Description $40-$50/hr + eligible for annual merit increase

About us: CROS has been feeding the hungry and food insecure in our community for 47 years. We operate food pantries throughout Palm Beach County and in Indiantown. A critical part of our food distribution is fresh produce. We use volunteers in our food recovery activities to rescue produce from farmer's fields and distribute it to feeding programs and meal kitchens county-wide. We are looking for employees that not only meet the requirements of the job, but also have a heart for fulfilling our mission. About the job: The Food Recovery Program Assistant is a full-time, nonexempt position that reports to the Director of the Gleaning Program. The main responsibilities are volunteer management to ensure safe and successful food recovery activities and maintenance of equipment and supplies used in program operations. The work environment varies from farm fields to warehouses and offices. Workdays are Tuesday through Saturday. Hours are 7 AM to 3 PM, 35-40 hours per week. Beginning annual rate is $39,520 to $41,600 depending on experience. This is a nonexempt position; overtime is paid over 40 hours per work week. Essential Functions Assist the Program Director with supervision and direction of volunteers in the field Responsible for prepping and loading trucks for dispatch to the field Responsible for transporting equipment and food product to partner distributors Responsible for following maintenance schedule for equipment and vehicles The responsibilities listed on this posting are not intended to be all-inclusive and additional responsibilities may be assigned as needed. Education and Experience High School Diploma or GED plus five years related work experience Work experience with volunteer management a plus Agriculture background; knowledge of crop production, harvesting operations, and post-harvest handling of produce a plus Prior forklift certification a plus Must be able to be forklift certified Must be 21 years of age or older Knowledge/Skills/Abilities Must have a valid FL driver license, clean driving record, one year US driving experience, and reliable transportation Must be able to pass local and federal background check Teamwork and communication skills Ability to understand and follow instructions to complete assigned tasks Ability to organize and prioritize work Ability to problem-solve, implement solutions, work independently Knowledge of applicable work environment safety rules a plus Basic math skills Bilingual Spanish and/or Haitian Creole a plus Orientation Factors Must be able to lift and move 50 lbs. repetitively and up to a height of 4 feet to load a pickup truck Must be able to repeatedly climb up into and out of the back of a pickup truck Must be able to walk through uneven terrain at farm locations Must be able to drive long distances to unfamiliar rural locations to scout gleaning locations Must be able to drive a pickup truck through farm fields Must be able to climb, crawl, and stoop to reach material; bend at the waist; kneel or crouch for extended periods of time; reach overhead, above the shoulders and horizontally Must be able withstand exposure to physical discomforts associated with changes in temperature and weather such as rain, heat or discomforts associated with noise, dust, dirt, and the like Must be able to work in a fast-paced environment with diverse groups Must be able to work on weekends Must be able to climb stairs The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee Benefits Summary Employer provided health insurance (employer pays 80%) Employer provided life insurance Vision and dental insurance available 403(b) pension plan available Section 125 (medical expense/childcare expense) plan available 10 vacation days/10 sick days per year Organization Objective: CROS Ministries serves the hungry in Palm Beach and Martin Counties through community collaborations. CROS is supported by churches, synagogues, community groups and private individuals throughout Palm Beach County and the Treasure Coast, all of whom share in this common goal. Expectation for All Employees: All employees will support the organization's mission, vision, and values by exhibiting the following behaviors: professionalism, excellence and competence, collaboration, innovation, respect individuality of others, commitment to our community, accountability, and ownership of actions and decisions. All employees will demonstrate support of the organization through commitment to policy, safety and security, and compliance. All employees are expected to participate in organization events and support organization program operations. Mail or e-mail a letter/e-mail of intent, resume, and a completed employment application. CROS' employment application form can be found on our web site at ********************** or call our office at ************. CROS Ministries ATTN: Meredith Caldwell 3677 23rd Ave. S., #B-101 Lake Worth, FL 33461 OR E-mail your submission to **************************** Submissions should have all components, as listed above, to be considered complete. This job posting will remain open until the position is filled. It is the policy of CROS Ministries to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, disability, gender, veteran status, marital status, sexual orientation, age or other unlawful discriminatory characteristics as defined in federal, state, or local laws. All candidates are considered on the basis of individual character, qualifications, and abilities in relation to the requirements of the advertised position.

Oak Hill Senior Living is looking to hire a full time Social Service Assistant. The primary purpose of this position is to assist the Social Services Director in the operation of the Social Services Department in accordance with current federal, state and local standards to ensure that the social needs of the residents are met. As a Social Service Assistant in our facility, look at what benefits you can enjoy: Competitive starting wage with additional pay for experience 1,000 new employee referral program Paid life insurance 401k opportunities after your first year DailyPay! Work today, get paid today! Monthly Celebrations and recognitions Medical, Vision and Dental Insurance Weekend Option Available! $5,000 Tuition Reimbursement Per Year Responsibilities Social Services Assistant Essential Functions Assisting the Social Services Director in the operation of the Social Services Department. This includes: Assisting with the interviewing of resident /families to obtain social history; Assisting in arranging transportation to other facilities when necessary; Assisting in the monitoring of resident mood/behaviors; Assisting in developing and implementing behavior management programs; Assisting in the maintenance and acquisition of eyewear, hearing aids and dentures as well as obtaining personal items and specialty needs for the residents; Assisting in the oversight of psychotherapeutic medications; Assisting in room change-plans, documentation and follow-up; Assisting and maintaining transfer documentation; Assisting in the collection and execution of CQI and MDS data; Assisting in periodic progress notes; Assisting in the scheduling and documentation of care plan meetings; Assisting with the review of nurses notes to determine if the care plan is being followed; Maintaining the confidentiality of all residents and their care to ensure resident rights, privacy and property are protected at all times; & Reporting and documenting resident and/or visitor incidents, accidents, complaints or allegations according to the facility's policy and procedure using the designated occurrence reporting system. Complying with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy as indicated by: Ensuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.; Abiding by all emergency protocols for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander guard alarms, door alarms, and other facility policies as assigned; Reporting any forms of abuse witnessed and aware of and taking appropriate action according to policy; Following infection control and universal precautions procedures; Following periodic cleaning schedules for equipment and returning equipment to proper area after use; & Ensuring the facility is maintained in a clean and sanitary manner at all times. Performing other duties as assigned by the Social Services Director. Qualifications Social Services Assistant Qualifications Must possess a high school diploma or GED; Have a thorough understanding of the principles of best Social Services practices Desired qualifications include A Social Services Designee Certification (SSD) from the state is preferred, but not required; Previous experience in long-tern care is preferred, but not required.

Job Details Tallahassee, FL Full Time High School None Any Admin - ClericalEvening Referral Specialist (LPN or Clinical Medical Assista Big Bend Hospice (BBH) is your “Hometown Hospice” providing compassionate end-of-life care for over 40 years to the Big Bend region. Guided by our values of integrity, respect, and excellence, we are seeking an experienced Referral/ Intake Specialist to join our team in Tallahassee Florida. The ideal candidate is a compassionate and service-oriented LPN or Clinical Medical Assistant (MA) professional who thrives in a fast-paced, team-focused environment. They possess a high level of empathy and excellent communication skills, enabling them to support and guide referring physicians, healthcare facilities, patients, and families with sensitivity and efficiency. With strong attention to detail and organizational abilities, they are adept at handling referral calls, accurately processing hospice care requests, and coordinating timely visits by Admission Specialists. Their commitment to delivering exceptional customer service ensures a positive and reassuring experience for all involved. Position Duties and Responsibilities: The Referral Specialist responsibilities will include, but are not limited to the following: Provides telephonic support to patient referral sources to initiate patient admissions. Gathers pertinent information from patients, family members, attending physicians, insurance carriers, and other staff to confirm the patient's financial obligations for services. Guides patients through the Admissions process by coordinating efforts with other members of the Admissions Staff as needed. Initiates a patient record and documents information received regarding patient's demographic information, condition, referral source, location, and other pertinent data in electronic medical record. Updates the patient record throughout the admission process. Collaborates with Admissions Nurse or Admissions Social Worker in the following areas: Coordinates with Admissions RN to begin the admission process. Updates and checks nurse scheduler to ensure that appropriate appointments are scheduled. Communicates information to and from nurse by telephone and electronically regarding the patient and updates patient records to incorporate new information. Orders special equipment or supplies as requested by the Admissions Nurse or Admissions Social Worker. Converts referred patients to active admission status in the computer database to ensure accuracy of patient pay status on admission. Contacts patients or referral source for opportunities to schedule a nurse visit for admission onto Big Bend Hospice Services at direction of Admissions Coordinator. Performs other duties as requested. Work Schedule: Shifts: Full Time, Monday- Friday. Rotating Holiday and Weekends. Hours: 2:00 pm-10:00 pm or 3:00 pm-11:00 pm Location: Hybrid, office and remote Office Address: 1723 Mahan Center Blvd, Tallahassee, FL Skills & Qualifications Education & Experience: High School diploma or GED required. Associate degree preferred. LPN or CMA License required Experience with ordering medical supplies, records, and terminology is preferred Minimum of 2 years of administrative or clerical experience. Experience in a Healthcare setting preferred. Skills & Abilities: Highly organized, with the ability to manage multiple priorities simultaneously and effectively. Excellent verbal and written communication skills Excellent organizational skills and attention to detail Ability to prioritize tasks and to delegate them when appropriate Ability to act with integrity, professionalism, and confidentiality. Ability to make decisions based on the expectations of supervisors. Proficient with Microsoft Office Suite or related software including an EMR system. Requirements: Valid Florida driver's license, auto insurance, and reliable transportation Florida LPN license Must have at home office space and strong stable internet connection Commitment to BBH's core values: integrity, compassion, and accountability. Total Rewards: BBH offers a robust Total Rewards package to include Competitive Salary, Robust Employee Benefits, Recognition and Public Service Loan Forgiveness (eligible for most roles). Apply today and help us grow our mission to inspire hope by positively impacting the way our community experiences serious illness or grieve - one family at a time! Big Bend Hospice is an equal opportunity employer committed to diversity and inclusion.

Social Services Coordinator Reports To: Supervisor, Social Services Department: Social Services FLSA Status: Non-Exempt Assist patients/visitors with the completion and submission of the ACCESS applications for Food Stamps, Medical Assistance and Medicare Saving Programs. Complete any Immigration application and translate and notarize documents. Provide general assistance to our patients in any service they require. Essential Duties & Responsibilities: Completes and submit the ACCESS applications for our patients/visitors based on the information they provide. Assists patients/visitors in create “My Access Account” Follow up on the ACCESS application until DCF (Department of Children and Families) determines their eligibility. Assists patients/visitors to make any call to DCF, Social Security Administration, Health Plan, or any other call. Helps patients/visitors to request or activate their EBT (Electronic Benefits Transfer) card. Completes the N-400 (Application for Naturalization) or I-912 (Request for Fee Waiver Form) for our patients/visitors. Assists patients/visitors with the application for the Government Cells. Completes the application for the “American Passport” Completes all applications and handle all confidential information in an honest, ethical and professional manner. Ensures that all HIPAA standards are met. Additional Duties & Responsibilities: Ensure compliance with all company policies Completes the DCF and Cano Health consent form and obtain the patient/visitor's signature Supervisory Responsibilities: No supervisory responsibilities Education & Experience: Must have High School diploma or equivalent or years of relevant experience. Previous experience in customer service. Previous experience with DCF or other Government assistance programs preferred or Immigration Services. Microsoft Office programs experience including Excel. Knowledge, Skills & Proficiencies: Skill in operating phones, personal computer, software and other IT systems. Skill in oral communication Ability to communicate with employees, patients and other individuals in a professional and courteous manner. Ability to pay close attention to detail and to ensure accuracy of reports and data. Fluent in English and Spanish Physical Requirements/Working Environment: This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: Work may involve some driving/traveling to assigned clinics. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Intake Assistant is primarily responsible for processing Healthy Start applications. The Intake Assistant processes a high volume of prenatal and infant risk screens and referrals coming into the Healthy Start department. They will also provide clerical support to the supervisor and coordinators by processing documents and information needed to support the department and case management services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Generates, prints, and distributes reports Creates program files, photocopy, answer phones, and perform similar clerical tasks Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Contributes to achievement of project objectives Prepare and submit appropriate administrative reports accurately and on a timely basis (e.g., caseload reports, timesheets, logs, etc.) Set up and maintain Coordinated Intake and Referral (CI&R) administrative files Prepare client files and document actions taken following program guidelines Monitor and organize paperwork received, including cross-referencing email notifications from Healthy Start Intake Coordinators Perform data entry of returned mail and submit to the Healthy Start Care Coordinators for appropriate follow-up Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Perform a quality assurance review of each case processed, ensuring compliance prior to closure Process low-risk screens, as assigned, by generating necessary correspondence, (e.g., client letters, provider feedback letters, etc.), in compliance with Healthy Start program guidelines Performs a search of Well Family System (WFS) on each new screen or referral coming into CI&R to verify if the client is already in the system to prevent duplication of contact attempt efforts and services Accurately enter all client information from prenatal and infant screens and referrals into the computer on a timely basis Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience High School Diploma, GED, or equivalent work experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Provides first point of contact for all Donors and internal department regarding regulated inquires, collection process issues and requests related to SOP questions. Provides timely document review, tracks errors and offers solutions for Donor Services processes. Acts as a liaison to resolve internal processing errors and delivers outstanding internal customer service. Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Provides first point of contact support to incoming calls/emails/requests from Donor Services or representatives to answer questions, resolve issues and respond to inquiries * Provides excellent customer service by responding to inbound and making outbound calls in a timely manner and displaying professionalism towards all customers and documents all call information according to standard operating procedures * Identifies Donor Service's needs, clarify information, research every issue and provide solutions and / or alternatives * Assists Donor Services and Recruitment department with meeting department metrics * Provides support with validation of system related to Donor Services * Initiates Smart CAPA, participate in error management and document resolutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent and six months to one year related experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS: None KNOWLEDGE, ABILITIES AND SKILLS: * Ability to adapt and communicate professionally and maintain cooperative working relationships with those contacted in the course of work * Ability to multi-task, set priorities and manage time effectively * Ability to read, understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Strong phone and verbal communication skills and active listening skills * Ability to follow oral and written instructions * Familiarity with Donor Services practices (i.e. Smart Solve, RSA, and CAPA) * Ability to speak effectively before groups or employees of the organization * Ability to speak, write, read, and understand English * Basic computer skills including knowledge of Microsoft Office applications PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Some tasks may involve manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station. ENVIRONMENTAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate. OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

ESSENTIAL JOB RESPONSIBILITIES Communicates with service providers, including physicians and medical case managers to locate people lost to medical care and treatment and assist in engaging them back to care Ensures that all referrals including the Ryan White certified referrals are accurate and complete in order to process and initiate the outreach process Ensures that consent forms and all required forms are assigned and accurate giving the outreach worker permission to contact a client Ensure that referral letters for jail linkage or prison re-entry programs are accurate and complete in order to process individuals after release from jail and prison Pick up referrals from the Department of Health if necessary Demonstrates knowledge of the Ryan White Program's requirements for lost to care and at risk to being lost to care and the conditions for contacting a client Conducts brief intake/orientation on the outreach process/agency procedures and the health care delivery system Assess and document client barriers to accessing care Accompany newly diagnosed, lost to care or unconnected clients to initial intake, medical case management or physician appointment and/or residential substance abuse facility in order to connect/enroll/reconnect the client to services Accompanies clients when necessary in order to assist them in obtaining required documents for entry into the health services delivery system Makes home visits to meet with clients in order to connect them to care and treatment Locates clients for physicians in situation that require immediate medical attention Collaborates with medical case managers on the progress of follow up and outreach visits and plans for continued outreach activities Provides information and educational material on available care and treatment options and services Coordinates and participates in planned outreach/testing events in cooperation with internal agency departments and external agencies and organizations Conducts 30 and 60 day follow-ups for RW and non-RW clients from the date of initial appointment with a medical provider or medical case manager to ensure client remains connected to care Helps clients to schedule appointments, documents assistance with referrals and follows up with providers to ensure clients attend appointments. Accompanies clients to medical and dental appointments, as well as appointments with other providers as required Provides educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment Ensures that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreement are executed Service Planning and Documentation Makes accurate and complete service delivery documentation of all outreach activities in client's chart and Provide Enterprise Enter all outreach billing accurately and in a timely manner in Provide Enterprise Maintains record keeping requirements and assists with chart reviews for Q/A purposes as requested Participates in staff training sessions and other meetings as required by the agency and/or the funding sources Participates in agency developmental activities as requested Other duties as assigned Administration, Compliance and QA Inputs client information using specific software as required. Supports billing and budget activities as required. Attends appropriate training, case conferences, re-entry/health fairs, assigned committees and skill building activities. Adheres to agency procedures and protocols in provision of effective delivery of program services. Participates in audits, site visits and meetings as required by supervisor. Participates in Quality Assurance activities as required. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant talking in person, talking on the phone, hearing/ visual acuity. Frequent walking, sitting and bending. Occasional standing, driving and climbing may be required. Work is performed in office, or where clients or potential clients are located. Other Participates in health center developmental activities as requested. Other duties as assigned.

ESSENTIAL JOB RESPONSIBILITIES Communicates with service providers, including physicians and medical case managers to locate people lost to medical care and treatment and assist in engaging them back to care Ensures that all referrals including the Ryan White certified referrals are accurate and complete in order to process and initiate the outreach process Ensures that consent forms and all required forms are assigned and accurate giving the outreach worker permission to contact a client Ensure that referral letters for jail linkage or prison re-entry programs are accurate and complete in order to process individuals after release from jail and prison Pick up referrals from the Department of Health if necessary Demonstrates knowledge of the Ryan White Program's requirements for lost to care and at risk to being lost to care and the conditions for contacting a client Conducts brief intake/orientation on the outreach process/agency procedures and the health care delivery system Assess and document client barriers to accessing care Accompany newly diagnosed, lost to care or unconnected clients to initial intake, medical case management or physician appointment and/or residential substance abuse facility in order to connect/enroll/reconnect the client to services Accompanies clients when necessary in order to assist them in obtaining required documents for entry into the health services delivery system Makes home visits to meet with clients in order to connect them to care and treatment Locates clients for physicians in situation that require immediate medical attention Collaborates with medical case managers on the progress of follow up and outreach visits and plans for continued outreach activities Provides information and educational material on available care and treatment options and services Coordinates and participates in planned outreach/testing events in cooperation with internal agency departments and external agencies and organizations Conducts 30 and 60 day follow-ups for RW and non-RW clients from the date of initial appointment with a medical provider or medical case manager to ensure client remains connected to care Helps clients to schedule appointments, documents assistance with referrals and follows up with providers to ensure clients attend appointments. Accompanies clients to medical and dental appointments, as well as appointments with other providers as required Provides educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment Ensures that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreement are executed Service Planning and Documentation Makes accurate and complete service delivery documentation of all outreach activities in client's chart and Provide Enterprise Enter all outreach billing accurately and in a timely manner in Provide Enterprise Maintains record keeping requirements and assists with chart reviews for Q/A purposes as requested Participates in staff training sessions and other meetings as required by the agency and/or the funding sources Participates in agency developmental activities as requested Other duties as assigned Administration, Compliance and QA Inputs client information using specific software as required. Supports billing and budget activities as required. Attends appropriate training, case conferences, re-entry/health fairs, assigned committees and skill building activities. Adheres to agency procedures and protocols in provision of effective delivery of program services. Participates in audits, site visits and meetings as required by supervisor. Participates in Quality Assurance activities as required. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant talking in person, talking on the phone, hearing/ visual acuity. Frequent walking, sitting and bending. Occasional standing, driving and climbing may be required. Work is performed in office, or where clients or potential clients are located. Other Participates in health center developmental activities as requested. Other duties as assigned.

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity. SUMMARY: As part of the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant, SSVF Aftercare Coordinators support the VA Healthcare System in a coordinated effort to enhance community base suicide prevention efforts. The Aftercare Coordinator will act as a liaison between the SSVF grantee and the VA or community medical provider by enhancing community-based suicide prevention efforts to meet the needs of Veterans and their families through outreach and suicide prevention services. The Aftercare Coordinator will provide outreach in accordance with an approved plan to engage Veterans in the community identified as experiencing certain health, environmental, and historical risk factors that may contribute to suicidal ideation and/or self-injurious or lethal behaviors. The Aftercare Coordinator works collaboratively with SSVF Program staff, VA staff, the Veterans medical team and other community resources to meet the needs of eligible Veterans and their families. SSVF Aftercare Coordinators provide services that include connecting Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care with the focus of preventing suicide. SSVF Aftercare Coordinators provide a case management function and care coordination, health education, interdisciplinary collaboration, coordination, and consultation. The SSVF Aftercare Coordinator works closely with the Veteran's assigned multidisciplinary team, including medical, nursing, and administrative specialists, and case management personnel. The SSVF Aftercare Coordinator works within this team to provide timely, appropriate, Veteran centered care equitably. The SSVF Aftercare Coordinator works collaboratively with the team and the Veteran to identify and address system challenges for enhanced care coordination as needed. The Aftercare Coordinator reports to the Operations Supervisor and the Operations Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time) Conduct assessments of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others. Assess the Veteran's strengths, limitations, risk factors, and internal/external supports and service needs to optimize the Veteran's ability to access and maintain health care services. Enter data in HMIS or equivalent system and the client file in a timely and complete manner Works closely with Veterans to assist them in communicating their preferences in care and personal health-related goals to facilitate shared decision making of the Veteran's care. Serve as a resource for education and support for Veterans and families and help identify appropriate and credible resources and support tailored to the needs and desires of the Veteran. Act as an advocate for the client, integrating the Veteran's cultural values into their care plan. Assist in monitoring progress towards established goals. Regularly consult with other team members to addresses the needs of the Veteran. Identify systemic barriers within the organization, communicates with organizational leadership about these barriers, and works collaboratively to find viable solutions. Provides subject matter expert consultation to staff and community providers on the specialty area of practice. Modifies services to meet the needs of Veterans best and coordinates services with other organizations and programs to assure such services are complementary and comprehensive; directs activities to maximize effectiveness, efficiency, and continuity of care for Veterans Participate effectively in team meetings, case conferences, and related activities. Collaborates with multidisciplinary team members in a manner that enhances the coordination of comprehensive Veteran care. OTHER RESPONSIBILITIES: Complies with all applicable training requirements. Complies with all company safety, personnel and operational policies and procedures. Complies with work schedule to ensure effective operations of Agency programs. Performs other duties as necessary to fulfill the mission of the Society of St. Vincent de Paul South Pinellas, Inc. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English. Possess basic computer skills. Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups. Flexible work schedule including evenings, nights, weekends and holidays. Ability to set appropriate limits, work under deadlines and multi-task. Ability to organize, prioritize, self-motivate, and deliver results. Excellent communication and listening skills. Possess strong work ethics. Successfully pass Law Enforcement background screening. Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business. Must have reliable transportation Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process. Adherence to the highest ethical standards, personally and professionally. A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance. Evidence of deep alignment with the Society of St. Vincent de Paul South Pinellas, Inc. Mission and Values. ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) In depth knowledge of the health care resources in the community available for the veteran population, especially services and programs offered by the VA Have basic knowledge of severe and persistent mental illness and substance abuse Ability to form partnerships in the community and seek out community resources Strong oral and written communications Strong organizational, time management, and data management skills Proven ability to work effectively both individually and as part of a team Ability to provide positive customer service to difficult populations EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications) Bachelor's level social worker or related experience is required. At least two years of experience in a health care or social services area of practice working with Veterans is preferred. GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 40lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency. WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential. Benefits: Health Insurance Life insurance Dental Insurance Vision insurance Short- and Long Term Disability 120 hours of PTO accrued biweekly starting at day 1 of employment 13 Paid Holidays to include Employee's birthday and Date of Hire 403(b) with employer match up to 3% The Society of St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer.

Broward Health Medical Center FTE: 1.000000 Provides support for patient services and assists with cleaning tasks and maintains the sanitary condition of assigned areas. Assists in moving patients, furniture, specialized equipment, and supplies in and around departments. Education: Credentials: Essential: * Heartsaver CPR AED Visit us online at ********************* or contact Talent Acquisition Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.