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Account Manager jobs at Brown & Brown - 40 jobs

  • Senior Account Manager, Tailored Solutions Model

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Our Culture Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates. About the Role : The Senior Account Manager, TSM supports Account Executives on an assigned book of business to execute strategy deliverables for the client. The incumbent is responsible for monitoring all tasks and deliverables, fielding client inquiries and maintaining project plans. The Senior Account Manager is the primary contact for our clients in managing day-to-day issue resolution. Core Responsibilities: include the following. Other duties may be assigned. Establish strong relationship with clients and insurance carriers. Acts as the primary contact for clients regarding all aspects of their employee benefits insurance plans. Marshal the appropriate resources to resolve client issues. Attend client meetings and serve as an additional source of consultation for the client. Demonstrated Group insurance expertise and superior level of knowledge when assisting them with insurance plan questions and issue resolution. Owns the development of Requests for Proposal (RFP) and Requests for Information (RFI), including coordination of insurance carrier proposals, preparation of Executive Summaries, timeline monitoring and participation in the implementation process. Oversee the maintenance of current and historical plan designs, process maps, rates, plan documents and other pertinent client information in SNS client database to maintain the integrity and accuracy of the system. Perform certificate and contract reviews and plan design analyses Attend and participate in claim audits Identify, assess, resolve, and/or escalate issues, concerns or challenges as needed. Skills Needed : Bachelor's degree required. Minimum 7 years' experience in a similar role at a comparable level in Group Insurance. High level of knowledge about the benefits we service including short-term disability long-term disability, leave programs, life insurance, AD&D, voluntary benefits, dental, and vision. High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities. Excellent interpersonal, verbal/written communication, and presentation skills are required. Proficiency in Microsoft Office applications required; Self-directed with a positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment. Must be detail-oriented and have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements. Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity. Must be actively licensed (Life, Accident, and Health License) or willing to obtain a license in the state of residence within the first 12 months of employment. Preferred: Experience with Salesforce. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $63k-84k yearly est. Auto-Apply 1d ago
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  • Commercial Insurance Sales Executive

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive is looking for a high performing Commercial Insurance Sales Executive to join our team. This position will be based in the greater Pittsburgh, PA area. The territory for this position is Western Pennsylvania. We love cars and everything about the automotive industry. If that's your passion, then we need to talk. You'll love working with our target client. WHAT YOU NEED TO KNOW Training: Our training will provide you with all the tools, knowledge and resources to be a successful sales consultant. Once you're in the field, the Regional Vice President will be a mentor to help you create and execute sales plans. They are first & foremost invested in your success! Career Progression: Build & mine your own client portfolio with the assurance of stability and growing income opportunities. Arrowhead, and our parent company, Brown & Brown Insurance, are expanding rapidly. Skills of the Heart: As someone with sales experience you know success is so much more than just pounding the pavement. You'll be successful in this role if you possess some of these attributes: Great communication skills Thoughtfulness during negotiations Hunt, drive, and tenacity to win EXPERIENCE REQUIRED Three to five years of successful outside sales experience. Successful track record of business-to-business sales, marketing or territory management. THE DETAILS- COMP & PERKS $100k-$150k estimated total first year compensation (base salary + commissions) Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, a flex spending account, and a competitive time-off allowance for work-life balance. A 401(k) retirement plan as well as an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. WE ARE ARROWHEAD… The ‘ultimate niche' insurance brokerage, Arrowhead Automotive is the leading national insurance agency for businesses operating in the automotive industry. The clients we serve include dealerships, automotive repair, and automotive services. For over three decades, our influential relationships with top insurance companies and industry organizations allow Arrowhead to provide unrivaled technology and personalized client service solutions. Our team of more than 100 sales & support professionals operate in nearly every state. Coupled with our parent company, Brown & Brown Insurance, we are part of one of the largest global insurance brokerages. For more information about Arrowhead Automotive, please visit our website at ******************** Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $100k-150k yearly Auto-Apply 15d ago
  • Client Relationship Manager

    Hub International 4.8company rating

    Irving, TX jobs

    GENERAL DESCRIPTION (Summary, Scope, Purpose) The primary function of this position is to serve as support to assigned existing lenders for day-to-day needs. About HUB: HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively. Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. Why Choose HUB? Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to serve our valued clients better. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Train/support all assigned lenders. Provide daily support to assigned existing lenders. Respond promptly and professionally to lender inquiries Resolve service problems by clarifying the customer's complaint, determining the cause, and offering solutions. Client relationship management. Manage all details associated with a new lender at go live. Follow up with customers to ensure resolution and satisfaction. Collaborate with other departments to ensure customer needs are met. Escalate complex issues to appropriate internal teams when necessary. The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Excellent judgment and discretion with lenders and staff. Capacity to handle more than one task at a time. Flexibility to handle new projects and tasks. Eagerly promote the HUB culture with our lenders and our staff. Ability to handle existing and new tasks independently. Outstanding follow-up skills enabling a timely response to lenders' needs. Strong organizational skills. Keen attention to detail. Outstanding written and oral communication skills. LICENSING OR CERTIFICATION REQUIREMENTS None required BENEFITS HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL) FSA available Dental plans through BCBSIL Vision insurance through VSP Employer paid Short Term Disability 5 Weeks of Paid Parental Leave Employer paid Life Insurance - 2x your salary 401k -Company matching 10 paid Holidays Floating Holidays and Personal days Accrue Vacation and Sick time from day 1 Tuition Reimbursement All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days. PHYSICAL DEMANDS Work Location: Remote opportunity Schedule: Monday-Friday 8:00am-5:00pm CT with an hour lunch. Working Conditions: Frequent use of computer monitors, keyboard, and mouse Extended viewing of multiple screens for seven or more hours a day. Extended periods of sitting. YOU WILL NEED A safe home office or quiet workspace with high speed and reliable internet connectivity All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation. To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements. Department Account Management & ServiceRequired Experience: 5-7 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $62k-95k yearly est. Auto-Apply 1d ago
  • Senior Account Manager- Commercial Insurance (Remote)

    Insurance Office of America 4.3company rating

    Palm Bay, FL jobs

    Title: Senior Account Manager - Commercial Lines Work Mode: Remote (Eastern and Central Time Zones Only) | Location/Supporting: Longwood, FL| Book Focus: Contractors, Property/ Mid Market to Large Accounts. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. Key Responsibilities: Technical Competence: Maintain a high degree of technical competence and industry expertise. Team Leadership: Direct daily activities and workflow of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 80-105K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $43k-67k yearly est. Auto-Apply 60d+ ago
  • Bond/Surety Account Manager

    Insurance Office of America 4.3company rating

    Gainesville, FL jobs

    Title: Account Manager - Bonds/Surety Work Mode: 3-4 days hybrid in office | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. Client Invoicing: Create and distribute client invoicing for new business, renewals, or premium-bearing transactions, and collect outstanding balances. Claims Facilitation: Assist with the facilitation of client claims processes as needed. Surety Relationships: Develop and maintain positive relationships with underwriters. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 4-5+ years of industry experience Required active licensing Strong decision-making and delegation skills Exceptional customer service, communication, multitasking, and organizational skills Ability to perform large work volumes with high degrees of accuracy Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000 to $85,000 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $75k-85k yearly Auto-Apply 60d+ ago
  • Account Executive, Employee Benefits National Accounts

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Our Culture Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates. About the role: The National Accounts - Account Executive is responsible for maintaining persistency on an assigned book of business and oversees all aspects of Strategic Non-Medical Solutions (SNS)' consulting services provided to our clients on the absence and disability programs. Core Responsibilities: include the following. Other duties may be assigned. • Retain existing clients on entire Book of Business (BOB). Coverage lines include Group Life, Disability, AD&D, Dental and Voluntary Benefits • Support new business opportunities with existing clients • Work independently to oversee and orchestrate all aspects of service delivery to BOB; determine the appropriate utilization of internal and external resources as needed • Establish and maintain partnerships with internal partners and outside vendors/carriers that result in best-in-class service delivery to clients • Develop and own all business strategies, relationship strategies, renewals, RFPs and other projects for assigned clients • Maintain history of all work done for each client • Always have, at minimum, a 2-year outlook for each client; stay at least 1 year ahead of all renewals and know the game plan for each client at all times • Understand each client's own business and departmental goals; build business strategy around their internal goals • Present to clients and demonstrate expert knowledge of all financial, plan design and process components of plans • Present underwriting components of Life, Leave & Disability, AD&D, Dental and various Voluntary Benefits plans • Stay current with all vendors' product offerings; consistently demonstrate strong knowledge of the market to clients • Ensure all work product delivered to client is free of errors, meaningful, and meets SNS' service standards • Establish and maintain trust with clients by consistently providing superior service, meeting all deadlines, and delivering as promised • Manage up to 3 Account Managers (AM) and Sr. Account Managers (SAM) who provide support on assigned BOB; mentor the AMs and SAMs and foster their career development • Act as mentor to other members of service staff, assisting with training, guiding and coaching as needed • Review or monitor travel and expenses to ensure resources are being used efficiently. • Provide oversight of all administrative aspects of book of business management. Includes managing and tracking of clients at risk, completion and billing of audits and other financially related tasks. Ensuring the AMs and SAMs are updating CRM on a consistent basis; internal and external client document is updated and current; oversight of the managing of daily tasks and cases through completion. Skills needed: • Bachelor's degree required. • Minimum 10 years' progressive experience in a similar lead role in Group Insurance National Accounts (10,000+ lives), ideally from a carrier or broker background. • Ability to develop and nurture client relationships, maintain persistency goals and grow in-force Book of Business • Expert knowledge of the benefits we service including short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision. • High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities. • Self-directed with positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment. • Must be detail-oriented, have highly developed organizational skills including the ability to prioritize, manage multiple complex projects simultaneously, and coordinate various internal/external partner deliverables while managing strict deadline and turnaround time requirements. • Excellent interpersonal, verbal/written communication, and presentation skills required. • Proficiency in Microsoft Office applications required. • Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity. Preferred: • Experience with Salesforce. We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion. Brown & Brown does not discriminate against teammates or applicants for employment on the basis of race, color, religion, absence of religious affiliation, national origin, ethnicity, age, disability, perception of disability, sex, sexual orientation, gender identity/expression, gender orientation, marital status, service in our armed forces, veteran status in our armed forces, political activity or political party affiliation. We are committed to ensuring equal employment opportunities for all our teammates and applicants for employment. Our equal employment opportunity philosophy, in accordance with federal, state, and local law, applies to all aspects of employment with us including recruiting, hiring, training, transfer/promotion, compensation, benefits, and termination. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $70k-107k yearly est. Auto-Apply 60d+ ago
  • Commercial Lines Account Manager

    Hub International 4.8company rating

    Tallahassee, FL jobs

    About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected - through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: * Competitive salaries and benefits offerings * Medical/dental/vision insurance and voluntary insurance options * Health Savings Account funding * 401k matching program * Company paid Life and Short-Term Disability Plans * Supplemental Life and Long-Term Disability Options * Comprehensive Wellness Program * Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off * Great work/life balance, because that's important for all of us! * Focus on creating a meaningful environment through employee engagement events * The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! * Growth potential - HUB is constantly growing and so can your career! * A rewarding career that helps local businesses in the community * Strong community support and involvement through HUB Gives SUMMARY: The Account Manager manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations. Provides a high level of support to Producers in obtaining, maintaining, and expanding business. May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible. * Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures. * Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts. * Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. * Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in assigned book of business. * Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate. * Manages, organizes, and conducts client meetings when necessary. * Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems. * Travels on company business as required. * Prepares reports for management as required. * Oversees functions performed by Assistant Account Managers and Technical Assistants as required. * Supports, mentors, and trains Assistant Account Managers and Technical Assistants as necessary. * Attends industry related continuing education training and courses. * Performs other duties and projects as assigned. REQUIREMENTS: * At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines. * Excellent oral and written English communications skills. * Superior customer service and problem solving skills. * Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. * Ability to work in a team environment. * Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required. Licensing or Certification Requirements: * FL 2-20 P&C License * Current with all necessary CE credits in required lines and states * Professional designation highly desirable (CIC, AAI, ARM) Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • Agency Development Territory Manager - Personal Lines

    Brown & Brown, Inc. 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is Seeking an Agency Development Territory Manager to join our growing Personal Lines team in St. Petersburg, FL. We are seeking a highly motivated and dynamic Agency Development Territory Manager to join our team. The ideal candidate will have experience in Personal Lines sales and marketing and be responsible for generating new business opportunities and promoting our range of insurance products to potential clients. You will work closely with both the marketing and sales teams to drive brand awareness, engage leads, and convert prospects into long-term clients. How You Will Contribute * Conduct Agency Visits to market products and services to both potential agents and existing agents. * Drive revenue growth with current carrier partners. * Marketing research to keep agents informed of new products and changes Monitor, identify and develop new methods, markets and opportunities * Provide call reports on all agency visits and calls * Work closely with producers to ensure the best service and provide the best products available to promote growth. * Track and Report results on mailings and marketing efforts. * Coordinate, plan, and Host product training seminars. * Assist in new marketing strategies and analysis. * Provide and assist with product education for agents on all GeoVera and NRS products. * Attend seminars, conventions, etc. Skills & Experience to Be Successful * Minimum education or prior related job experience- High School Diploma or General Education Degree (GED); or one - three months related experience and/or training; or equivalent combination of education and experience. * Proficient with MS Office * Exceptional telephone demeanor * Ability to maintain a high level of confidentiality Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $38k-70k yearly est. Auto-Apply 57d ago
  • Commercial Lines Account Manager

    Hub International 4.8company rating

    Miami, FL jobs

    About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected - through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: * Competitive salaries and benefits offerings * Medical/dental/vision insurance and voluntary insurance options * Health Savings Account funding * 401k matching program * Company paid Life and Short-Term Disability Plans * Supplemental Life and Long-Term Disability Options * Comprehensive Wellness Program * Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off * Great work/life balance, because that's important for all of us! * Focus on creating a meaningful environment through employee engagement events * The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! * Growth potential - HUB is constantly growing and so can your career! * A rewarding career that helps local businesses in the community * Strong community support and involvement through HUB Gives SUMMARY: The Account Manager manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations. Provides a high level of support to Producers in obtaining, maintaining, and expanding business. May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible. * Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures. * Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts. * Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. * Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in assigned book of business. * Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate. * Manages, organizes, and conducts client meetings when necessary. * Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems. * Travels on company business as required. * Prepares reports for management as required. * Oversees functions performed by Assistant Account Managers and Technical Assistants as required. * Supports, mentors, and trains Assistant Account Managers and Technical Assistants as necessary. * Attends industry related continuing education training and courses. * Performs other duties and projects as assigned. REQUIREMENTS: * At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines. * Excellent oral and written English communications skills. * Superior customer service and problem solving skills. * Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. * Ability to work in a team environment. * Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required. Licensing or Certification Requirements: * FL 2-20 P&C License * Current with all necessary CE credits in required lines and states * Professional designation highly desirable (CIC, AAI, ARM) Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $46k-63k yearly est. Auto-Apply 60d+ ago
  • Commercial Lines Account Manager

    Hub International 4.8company rating

    Tampa, FL jobs

    About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected - through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: * Competitive salaries and benefits offerings * Medical/dental/vision insurance and voluntary insurance options * Health Savings Account funding * 401k matching program * Company paid Life and Short-Term Disability Plans * Supplemental Life and Long-Term Disability Options * Comprehensive Wellness Program * Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off * Great work/life balance, because that's important for all of us! * Focus on creating a meaningful environment through employee engagement events * The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! * Growth potential - HUB is constantly growing and so can your career! * A rewarding career that helps local businesses in the community * Strong community support and involvement through HUB Gives SUMMARY: The Account Manager manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations. Provides a high level of support to Producers in obtaining, maintaining, and expanding business. May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible. * Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures. * Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts. * Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. * Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in assigned book of business. * Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate. * Manages, organizes, and conducts client meetings when necessary. * Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems. * Travels on company business as required. * Prepares reports for management as required. * Oversees functions performed by Assistant Account Managers and Technical Assistants as required. * Supports, mentors, and trains Assistant Account Managers and Technical Assistants as necessary. * Attends industry related continuing education training and courses. * Performs other duties and projects as assigned. REQUIREMENTS: * At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines. * Excellent oral and written English communications skills. * Superior customer service and problem solving skills. * Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. * Ability to work in a team environment. * Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required. Licensing or Certification Requirements: * FL 2-20 P&C License * Current with all necessary CE credits in required lines and states * Professional designation highly desirable (CIC, AAI, ARM) Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $46k-63k yearly est. Auto-Apply 60d+ ago
  • Agency Development Territory Manager - Personal Lines

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is Seeking an Agency Development Territory Manager to join our growing Personal Lines team in St. Petersburg, FL. We are seeking a highly motivated and dynamic Agency Development Territory Manager to join our team. The ideal candidate will have experience in Personal Lines sales and marketing and be responsible for generating new business opportunities and promoting our range of insurance products to potential clients. You will work closely with both the marketing and sales teams to drive brand awareness, engage leads, and convert prospects into long-term clients. How You Will Contribute Conduct Agency Visits to market products and services to both potential agents and existing agents. Drive revenue growth with current carrier partners. Marketing research to keep agents informed of new products and changes Monitor, identify and develop new methods, markets and opportunities Provide call reports on all agency visits and calls Work closely with producers to ensure the best service and provide the best products available to promote growth. Track and Report results on mailings and marketing efforts. Coordinate, plan, and Host product training seminars. Assist in new marketing strategies and analysis. Provide and assist with product education for agents on all GeoVera and NRS products. Attend seminars, conventions, etc. Skills & Experience to Be Successful Minimum education or prior related job experience- High School Diploma or General Education Degree (GED); or one - three months related experience and/or training; or equivalent combination of education and experience. Proficient with MS Office Exceptional telephone demeanor Ability to maintain a high level of confidentiality Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $38k-71k yearly est. Auto-Apply 14d ago
  • Agency Development Territory Manager - Personal Lines

    Brown & Brown, Inc. 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Hull & Company is Seeking an Agency Development Territory Manager to join our growing Personal Lines team in St. Petersburg, FL. We are seeking a highly motivated and dynamic Agency Development Territory Manager to join our team. The ideal candidate will have experience in Personal Lines sales and marketing and be responsible for generating new business opportunities and promoting our range of insurance products to potential clients. You will work closely with both the marketing and sales teams to drive brand awareness, engage leads, and convert prospects into long-term clients. How You Will Contribute * Conduct Agency Visits to market products and services to both potential agents and existing agents. * Drive revenue growth with current carrier partners. * Marketing research to keep agents informed of new products and changes Monitor, identify and develop new methods, markets and opportunities * Provide call reports on all agency visits and calls * Work closely with producers to ensure the best service and provide the best products available to promote growth. * Track and Report results on mailings and marketing efforts. * Coordinate, plan, and Host product training seminars. * Assist in new marketing strategies and analysis. * Provide and assist with product education for agents on all GeoVera and NRS products. * Attend seminars, conventions, etc. Skills & Experience to Be Successful * Minimum education or prior related job experience- High School Diploma or General Education Degree (GED); or one - three months related experience and/or training; or equivalent combination of education and experience. * Proficient with MS Office * Exceptional telephone demeanor * Ability to maintain a high level of confidentiality Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $36k-65k yearly est. Auto-Apply 57d ago
  • Commercial Lines Account Manager

    Hub International 4.8company rating

    Gainesville, FL jobs

    **About HUB** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected - through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. **Why Choose HUB?** Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development **_._** Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. **WHAT WE OFFER YOU:** At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: + Competitive salaries and benefits offerings + Medical/dental/vision insurance and voluntary insurance options + Health Savings Account funding + 401k matching program + Company paid Life and Short-Term Disability Plans + Supplemental Life and Long-Term Disability Options + Comprehensive Wellness Program + Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off + Great work/life balance, because that's important for all of us! + Focus on creating a meaningful environment through employee engagement events + The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! + Growth potential - HUB is constantly growing and so can your career! + A rewarding career that helps local businesses in the community + Strong community support and involvement through HUB Gives **SUMMARY:** The Account Manager manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations. Provides a high level of support to Producers in obtaining, maintaining, and expanding business. May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible. + Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures. + Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts. + Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. + Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues. + Responsible for overall retention of accounts in assigned book of business. + Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate. + Manages, organizes, and conducts client meetings when necessary. + Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems. + Travels on company business as required. + Prepares reports for management as required. + Oversees functions performed by Assistant Account Managers and Technical Assistants as required. + Supports, mentors, and trains Assistant Account Managers and Technical Assistants as necessary. + Attends industry related continuing education training and courses. + Performs other duties and projects as assigned. **REQUIREMENTS:** + At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines. + Excellent oral and written English communications skills. + Superior customer service and problem solving skills. + Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. + Ability to work in a team environment. + Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required. **Licensing or Certification Requirements:** + FL 2-20 P&C License + Current with all necessary CE credits in required lines and states + Professional designation highly desirable (CIC, AAI, ARM) Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $46k-62k yearly est. 60d+ ago
  • Personal Lines Account Manager

    Hub International 4.8company rating

    Gainesville, FL jobs

    The Account Manager manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations. Provides a high level of support to Producers and Account Managers in maintaining, and expanding business. May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures. Along with helping the day to day flow of the department where needed, which includes changes to accounts, mailing of policies and quoting. * Makes decisions on books of insurance business for which the incumbent is responsible. * Works closely with Account Managers, Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB's best practices and standard procedures. * Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts. * Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. * Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. * Makes appropriate recommendations to clients in response to those changes independent of manager approval. * Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. * May also negotiate with underwriters and carriers. * Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in assigned book of business. * Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals. * Identifies and follows-up on cross-selling opportunities when appropriate. * Manages, organizes, and conducts client meetings when necessary. * Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. * Ensures the accuracy of data in those systems. * Travels on company business as required. * Prepares reports for management as required. * Attends industry related continuing education training and courses. * Performs other duties and projects as assigned. Required Knowledge, Skills, Abilities and Experience * Excellent oral and written English communications skills. * Superior customer service and problem solving skills. * Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. * Ability to work in a team environment. * Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business when required. Licensing or Certification Requirements: * Minimum of a FL 4-40; must be willing to obtain 2-20 or 20-44 P&C License if not already completed * Current with all necessary CE credits in required lines and states Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $40k-51k yearly est. Auto-Apply 60d+ ago
  • Account Manager

    Brown & Brown, Inc. 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team, formerly known as Beecher Carlson, is looking for an Account Manager to join the team in Nashville, TN; Atlanta, GA; or Miami, FL. The Account Manager will retain and grow business by managing complex client relationships, supporting new business development and retention initiatives, and ensuring client satisfaction through strategic service delivery. Responsibilites include but are not limited to: Responsibilities: * Assist clients in understanding their policies/coverages and determining their needs. * Communicate with existing clients to ensure quality service is being delivered. * Responds to client requests and questions within ability/knowledge. * Gather and analyze exposure and loss information. * Assist in preparing proposals, graphs, and service plans for clients. * Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data. * Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc. * Contract review as needed * Support Account Executive/Senior Broker(s) with renewal process * Establishing timeline * Managing renewal strategy report preparation * Gathering renewal exposures * Reviewing carrier quotes for accuracy * Managing client proposal preparation (participate in presentation as needed) * Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.) * Invoicing (renewal placements, brokerage fee, special projects, etc.) * Market certain lines of coverage as determined by the Account Executive/Senior Broker(s) * Maintain an appropriate level of confidentiality * Follow company policies and procedures * Pass state licensing exam and maintain licensing annually * Other duties as assigned Qualifications: * Bachelor's degree including but not limited to Business and/or Risk Management, and/or 5-8 years of related insurance experience. * Must have or be able to obtain the appropriate state brokers licenses. * Ability to establish work priorities and manage time effectively. * Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills. * Establish and maintain effective work relationships and to function in a team environment. * Excellent interpersonal and customer service skills. * Ability to lead/command client and/or market discussions. * Good listening skills. * Proficiency in use of personal computers, including data entry, word processing and spreadsheet applications. Proficient with Microsoft PowerPoint, Word and Excel. Compensation & Perks: * Excellent growth and advancement opportunities * Competitive pay based on experience * Discretionary time off * Generous benefits package: health, dental, vision, etc. * Employee Stock Program * Education Assistance Program - tuition reimbursement, student loan repayment assistance, etc. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $36k-57k yearly est. Auto-Apply 48d ago
  • Small Business Account Manager

    Brown & Brown, Inc. 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Small Commercial Client Account Manager to join our growing team in Maitland, FL! The Small Commercial Client Account Manager position services new and existing accounts; providing support to team in maintaining and expanding assigned accounts. How You Will Contribute: * Enter and update all required client and claims data in the agency management system per company and carrier guidelines. * Prepare renewal submissions, exposure checklists, and collaborate with the Marketing Department throughout the renewal process. * Handle the preparation, review, and processing of insurance binders, policies, endorsements, certificates, audits, and cancellations. * Validate policy coverages and premium charges; prepare and reconcile premium billings and invoices. * Deliver policies to insureds, maintain follow-up systems for correspondence, and manage claim communications. * Receive, track, and update claim information, maintaining suspense files until claims are closed. * Quote and write additional lines of coverage (e.g., flood, wind) as needed. * Build and maintain positive relationships with underwriters, clients, and producers. * Stay current with commercial lines coverages, carrier rating plans, WIC modification factors, and loss reviews. * Maintain active licensing, complete continuing education, and perform other assigned duties as needed. Licenses and Certifications: * 2-20 Property and Casualty license (or obtained within 90 days within hire) Skills & Experience to be Successful: * High school diploma or equivalent * 3-5 years insurance experience (preferred) * 3-5 years customer service experience * Working knowledge of AMS360 and ImageRight (preferred) * Excellent verbal and written communication skills * Organizational and prioritizing skills * Professional demeanor, positive attitude * Experience with personal computers and related software (Microsoft Word, Excel); proficient typing skills * Strong ability to multi-task/manage multiple projects and communities Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $43k-70k yearly est. Auto-Apply 60d ago
  • Small Business Account Manager

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Small Commercial Client Account Manager to join our growing team in Maitland, FL! The Small Commercial Client Account Manager position services new and existing accounts; providing support to team in maintaining and expanding assigned accounts. How You Will Contribute: Enter and update all required client and claims data in the agency management system per company and carrier guidelines. Prepare renewal submissions, exposure checklists, and collaborate with the Marketing Department throughout the renewal process. Handle the preparation, review, and processing of insurance binders, policies, endorsements, certificates, audits, and cancellations. Validate policy coverages and premium charges; prepare and reconcile premium billings and invoices. Deliver policies to insureds, maintain follow-up systems for correspondence, and manage claim communications. Receive, track, and update claim information, maintaining suspense files until claims are closed. Quote and write additional lines of coverage (e.g., flood, wind) as needed. Build and maintain positive relationships with underwriters, clients, and producers. Stay current with commercial lines coverages, carrier rating plans, WIC modification factors, and loss reviews. Maintain active licensing, complete continuing education, and perform other assigned duties as needed. Licenses and Certifications: 2-20 Property and Casualty license (or obtained within 90 days within hire) Skills & Experience to be Successful: High school diploma or equivalent 3-5 years insurance experience (preferred) 3-5 years customer service experience Working knowledge of AMS360 and ImageRight (preferred) Excellent verbal and written communication skills Organizational and prioritizing skills Professional demeanor, positive attitude Experience with personal computers and related software (Microsoft Word, Excel); proficient typing skills Strong ability to multi-task/manage multiple projects and communities Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $43k-70k yearly est. Auto-Apply 17d ago
  • Employee Benefits Account Executive

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown has an exciting opportunity available for an Employee Benefits Account Executive for our team in Miami, FL! The Employee Benefits Account Executive will work closely with clients and producers to service new and existing accounts to achieve Agency sales goals and service standards. On accounts with no assigned producer, the expectation is that of a Producer. This individual is responsible for securing the retention of specifically assigned Employee Benefits accounts, via both internal and external renewal responsibilities. WHAT YOU'LL DO: Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including specific business plan for growth Spend approximately 50 to 60% of the time outside with customers and new business opportunities Provide customer relations with all levels of client's decision-makers as well as the day-to-day technical client representatives Follow-up to address customer needs and resolve any problems or issues Develop and oversee customer service plans for each client and understand the needs of the customer Prepare customer renewals and new business strategies, including proposals and presentations while ensuring agreement with customer's requests/requirements Negotiate with company underwriters Schedule and or conduct open enrollment meetings as well as any other group events such as Health Fairs Correspond with markets and clients, accompanying producers or going alone on customer visits, as necessary Remain current on industry trends and information, new product development, legislation, coverage and technology WHAT YOU'LL NEED: Four years of insurance experience Proficient with MS Office Suite Exceptional telephone demeanor Life and Health License or obtaining it within 3 months maximum WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience DTO - Time Off Generous benefits package: health, dental, vision, 401(k), and many additional benefits Employee Stock Purchase Plan We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
    $54k-85k yearly est. Auto-Apply 60d+ ago
  • Employee Benefits Account Executive

    Brown & Brown, Inc. 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Benefits Account Executive to join our growing team in Jacksonville, FL. The Benefits Account Manager provides support to employee benefit lines by maintaining, expanding, and servicing assigned accounts How You Will Contribute: * New Business marketing including, but not limited to rating and quoting employee benefit lines * Spend up to 10% of the time outside of the office with clients. * Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts * New Business & Renewal Underwriting including, but not limited to gathering missing enrollment information and all underwriting status follow up * Work directly with group administrators to assist and educate on the proper administration procedures, State & Federal COBRA, additions & termination and all other administrative procedures * Assist employees with unresolved claim issues while educating them on the claims processing system * Develop and maintain working relationship with the various company marketing representatives and underwriters * Maintain up to date knowledge of the various carriers' rating plans and programs * Maintain favorable relationship with clients, producers, and employees * Develop and maintain strong technical knowledge of employee benefit lines of coverage and rating Licenses and Certifications: * Resident Health & Life (Including Annuities & Variable Contracts (2-15) Skills & Experience to Be Successful: * Proficient with MS Office Suite * Strong technical knowledge of coverage in all employee benefits insurance coverage * 4-year college degree (Preferred) * 5+ years industry experience (Preferred) Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $55k-86k yearly est. Auto-Apply 44d ago
  • Employee Benefits Account Executive

    Brown & Brown 4.6company rating

    Account manager job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Benefits Account Executive to join our growing team in Jacksonville, FL. The Benefits Account Manager provides support to employee benefit lines by maintaining, expanding, and servicing assigned accounts How You Will Contribute: New Business marketing including, but not limited to rating and quoting employee benefit lines Spend up to 10% of the time outside of the office with clients. Renewal marketing including, but not limited to rating and quoting assigned employee benefit accounts New Business & Renewal Underwriting including, but not limited to gathering missing enrollment information and all underwriting status follow up Work directly with group administrators to assist and educate on the proper administration procedures, State & Federal COBRA, additions & termination and all other administrative procedures Assist employees with unresolved claim issues while educating them on the claims processing system Develop and maintain working relationship with the various company marketing representatives and underwriters Maintain up to date knowledge of the various carriers' rating plans and programs Maintain favorable relationship with clients, producers, and employees Develop and maintain strong technical knowledge of employee benefit lines of coverage and rating Licenses and Certifications: Resident Health & Life (Including Annuities & Variable Contracts (2-15) Skills & Experience to Be Successful: Proficient with MS Office Suite Strong technical knowledge of coverage in all employee benefits insurance coverage 4-year college degree (Preferred) 5+ years industry experience (Preferred) Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $55k-86k yearly est. Auto-Apply 12d ago

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