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Technical Assistant jobs at Brown & Brown - 105 jobs

  • Personal Lines Tech Assistant

    Brown & Brown 4.6company rating

    Technical assistant job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Personal Lines Client Assistant to join our growing team. Provide administrative support and value-add services to Personal Lines Account Manager, Team Leaders and Producers. How You Will Contribute Enter endorsement items into the Agency Management System. Verify for accuracy and bill all endorsements received from carriers. Follow up on overdue items. Process all requests for vehicle changes; issue ID cards accordingly; issue binders for leased vehicle requests; issue forms and follow up. Data entry of all applicable underwriting information, correspondence or all other client/carrier pertinent information into the profit center management system as required. Assist other support staff and producers with any service related matters. Keep Personal Lines Leader apprised of any service issues or problems. Verify new policies for accuracy according to the policy checklist, bill policy accordingly, and mail the policy to the insured. Transpose all pertinent data from new and renewal policies into the agency management system and verify accuracy of info. Follow agency guidelines, policies and procedures. Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing. Attend meetings as required by the Profit Center Leader or Personal Lines Leader. Pursues a course of personal, professional development. Licenses and Certifications: Willingness to obtain Insurance Producer license in good standing (authorities in states needed to service the assigned book of business) Skills & Experience to Be Successful High school diploma or equivalent Proficient with MS Office Suite Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.) Exceptional telephone demeanor Ability to maintain a high level of confidentiality Pay Range $24.00 - $26.44 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $24-26.4 hourly Auto-Apply 4d ago
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  • Technical Assistant

    Brown & Brown, Inc. 4.6company rating

    Technical assistant job at Brown & Brown

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Technical Assistant to join our growing team in New Hyde Park, NY! The Technical Assistant reviews insurance applications to evaluate classify and rate individuals and groups for insurance and accept or rejects new and renewal applications for Property and Casualty types of coverage. Service and maintain accounts before, during and after binding. How You Will Contribute: * Assists the Account Executive when underwriting or brokering risks, insuring that all required information is obtained, proper applications are completed, quotes & binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made and taxes paid in accordance with appropriate state laws. * Assists the Account Executives when reviewing, analyzing and underwriting risk submitted by producers, rate submissions for premium and terms analyze exposures for quotes for new and renewal business, issue written indications, quotes and binders. * Confirm that the coding of specific required forms are completed and utilized. Insure the templates are updated for processing of policies/coverage. * Communicate with producers, Company representatives, inspection companies, and finance companies to insure expeditious handling of all submission. * Review and have letters for renewals processed. * Order and follow up for inspections. * Request Loss Runs for years written with office. * Follow up for suspense items on applications, subject to; inspections, and etc. * Process accordingly all brokerage and contract endorsements. * Handle correspondence with company / producers with Account Executive supervisor as needed * Process mail received by USPS, Email, or fax. * Perform other duties as assigned by members of management or deemed necessary to completed above duties. Licenses and Certifications: * License General Lines Skills & Experience to Be Successful: * Minimum education high school or GED * 1 - 3 years' experience in a similar position minimum * Proficient with MS Office Suite * Exceptional telephone demeanor Ability to maintain a high level of confidentiality Pay Range $24.00 - $26.44 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: * Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
    $24-26.4 hourly Auto-Apply 26d ago
  • Claim Technical Assistant - Hybrid

    Arbella Insurance 4.6company rating

    Quincy, MA jobs

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Start an exceptional career in Claim! As a Claim Technical Assistant you will provide both administrative and technical support to all Claim functions and build a great foundation for future career growth in Claim! Process loss and expense payments Skilled data entry into multiple claim and related databases systems. Request police reports and other investigative material Request appropriate letters and correspondence as directed by the Claim Professional. Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.). Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others. Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction. Requirements Able to work in a fast paced environment. Strong interest in advancement within the Claim Department Sound MS Office skills and able to work in an organized manner Good time management skills with strong attention to detail Some office or customer service work experience preferred. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $41,470 ($22.00 an hour) - $44,014 ($23.35 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,. Please note: The advertised pay range is not a guarantee or promise of a specific wage. Apply today!!
    $41.5k-44k yearly Auto-Apply 60d+ ago
  • Technical Assistant l - Hybrid, Jersey City, NJ

    Tokio Marine Group 4.5company rating

    Jersey City, NJ jobs

    Marketing Statement About Tokio Marine: Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations. We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success. Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide. Work with and assist the Underwriters, Technical Assistants and Assistant Managers in achieving production, time service, quality and regulatory compliance goals. 1. Primary Job Duties Rate and issue ISO Property, Inland Marine, Crime, General Liability, and Automobile lines of business in current policy rating and issuance system following current TMM rules/filings and guidelines and underwriter's instructions Use the Commercial Lines Manual and other ISONet products to confirm and apply ISO rating rules and forms procedures Rate and issue Workers Compensation Guaranteed Cost policies following current TMM rules/filings and guidelines and underwriter's instructions Use the applicable Bureau websites to confirm and apply regulatory rating rules and forms procedures Use Corporate Underwriting Resource Portal (ex. specific Rating Tools) and other TMM related resources to select the applicable rate versions and apply TMM rules and filings Perform basic loss analysis to determine eligibility and application of experience rating Process non-renewals, cancellations, reinstatements, new business and renewals quotes, new business and renewals issuance, endorsements, and reporting forms per the instructions of the underwriters Process reinsurance documentation including system entry to capture the transaction Pull Workers Compensation experience modification forms Prepare policy for mailing and mail within required time frames Process supporting documents including but not limited to Workers Compensation filings (regulatory filings both electronic and manual) and posting notices; Automobile DMV filings, etc. Complete all required TMM documentation including but not limited to the following: RMS, MyTMM, , Case Management, FICOH, OnBase and RapidSure entry Update any TMM internal logs per the direction of your Supervisor/Manager. Participate in any internal audits Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at company Conform to the specified authority statement provided by management 2. Qualifications College Degree preferred 2 years or more of technical assistant/rating commercial underwriting experience Strong PC skills, with a focus on Word and Excel Strong oral and written communication skills Strong multitasking skills Salary range $55,000 to $67,500 . Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base. TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply. Benefits: We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. EEO Statement Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.
    $55k-67.5k yearly Auto-Apply 60d+ ago
  • Technical Assistant

    Liberty Mutual 4.5company rating

    Remote

    Do you enjoy helping people? Do you like variety in your work? Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department. Liberty Mutual Insurance is a Fortune 500 company, and one of the largest multi-line insurers in the property/casualty field. In addition to providing support to the Claims Department you will also have the opportunity to work side by side with experienced professionals who deliver the highest-quality services to our customers, helping them live safer, more secure lives. *** This position is open for Grade Levels 7 and 8. It may be filled as a Technical Assistant I or II, depending on the candidate's experience. The salary range posted reflects the varying pay scales that encompass each of the Liberty Mutual regions and accounts for the overall cost of living in those regions. Liberty Mutual has an exciting Technical Assistant position available. In this administrative role you will provide a variety of administrative tasks, technical support and customer service duties, such as gathering, organizing, validating and/or entering data. Specifically, you will be responsible for creating and updating conditional payment cases with Medicare's recovery contractor for the USRM Casualty claims' organization. You will respond to inquiries and information requests, and resolve routine problems in relation to Medicare compliance, or escalate them as necessary. Gathers and organizes data needed by obtaining information from claim systems, files, Medicare's portal, and/or by contacting people inside or outside the Company. Reviews/verifies information which may include source documents, policies, claims files, etc. Ensures completion and accuracy of data and task work within the Unit's SLAs/quality standards. Maintains records and data which includes entering data into SharePoint databases and may include tracking in other systems/spreadsheets, etc. Ensures accuracy of information and runs reports as needed. Acts as a technical resource for internal and external customers/contacts by providing answers to routine inquiries and coordinating responses; resolving problems and/or discrepancies which may involve research and data collection. Provides administrative support to claims staff which may include creating documents, forms, spreadsheets, and presentation material; reviewing incoming mail and determining next course of action, documenting claim files; preparing and sending out form letters. Participates in improvement initiatives and/or projects that improve the team's ability to deliver service efficiently and effectively. Qualifications High school degree or equivalent, plus at least 3 years of related administrative office work experience. Ability to communicate well by listening actively and sharing clear and appropriately detailed information with those who need it. Ability to effectively plan and organize work to ensure that work is completed within specified time and quality parameters. Ability to deliver quality customer service using standard practices. Basic knowledge of Microsoft Office applications, such as Excel and Word. Must have current Claims Services experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $30k-41k yearly est. Auto-Apply 17h ago
  • Underwriting Technical Assistant

    Ryan Specialty 4.6company rating

    Bellevue, WA jobs

    An Underwriting Operations Technician plays a crucial role in the insurance industry by supporting underwriters in evaluating risks and ensuring compliance with company guidelines. They handle administrative tasks, analyze policy language, and engage with internal and external stakeholders. What will your job entail? Job Responsibilities: · Accurately input information into underwriting systems. · Review policy language and forms to ensure compliance. · Gather relevant market data for risk assessment. · Assist agents and clients with inquiries. · Organize files for underwriters' review. · Assess financial, medical, and business factors. · Investigate and resolve policy-related issues. · Maintain accurate records and documentation. · Assist in evaluating risks for insurance approval. · Engage with internal teams and external partners. Work Experience and Education: · Bachelor's degree in Risk Management or Business. · 6 months to a year of related experience Licenses & Certifications: · Chartered Property Casualty Underwriter (CPCU), Associate in Personal Insurance (API), Associate in Commercial Underwriting (AU), Associate in Reinsurance (ARe) or Registered Professional Liability Underwriter (RPLU) is preferred Technical/Functional Skills: · Data Management · Insurance Regulations · Market Knowledge · Risk Assessment Tools · Software Proficiency Behavioral Skills: · Effective Communication · Time Management · Detail-Oriented · Adaptability · Problem Ownership · Team Player Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $24.00 - $31.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $24-31 hourly Auto-Apply 60d+ ago
  • Underwriting Technical Assistant

    Ryan Specialty Group 4.6company rating

    Bellevue, WA jobs

    An Underwriting Operations Technician plays a crucial role in the insurance industry by supporting underwriters in evaluating risks and ensuring compliance with company guidelines. They handle administrative tasks, analyze policy language, and engage with internal and external stakeholders. What will your job entail? Job Responsibilities: · Accurately input information into underwriting systems. · Review policy language and forms to ensure compliance. · Gather relevant market data for risk assessment. · Assist agents and clients with inquiries. · Organize files for underwriters' review. · Assess financial, medical, and business factors. · Investigate and resolve policy-related issues. · Maintain accurate records and documentation. · Assist in evaluating risks for insurance approval. · Engage with internal teams and external partners. Work Experience and Education: · Bachelor's degree in Risk Management or Business. · 6 months to a year of related experience Licenses & Certifications: · Chartered Property Casualty Underwriter (CPCU), Associate in Personal Insurance (API), Associate in Commercial Underwriting (AU), Associate in Reinsurance (ARe) or Registered Professional Liability Underwriter (RPLU) is preferred Technical/Functional Skills: · Data Management · Insurance Regulations · Market Knowledge · Risk Assessment Tools · Software Proficiency Behavioral Skills: · Effective Communication · Time Management · Detail-Oriented · Adaptability · Problem Ownership · Team Player Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $24.00 - $31.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $24-31 hourly 60d+ ago
  • Underwriting Technical Assistant

    R t Specialty, LLC 3.9company rating

    Bellevue, WA jobs

    An Underwriting Operations Technician plays a crucial role in the insurance industry by supporting underwriters in evaluating risks and ensuring compliance with company guidelines. They handle administrative tasks, analyze policy language, and engage with internal and external stakeholders. What will your job entail? Job Responsibilities: · Accurately input information into underwriting systems. · Review policy language and forms to ensure compliance. · Gather relevant market data for risk assessment. · Assist agents and clients with inquiries. · Organize files for underwriters' review. · Assess financial, medical, and business factors. · Investigate and resolve policy-related issues. · Maintain accurate records and documentation. · Assist in evaluating risks for insurance approval. · Engage with internal teams and external partners. Work Experience and Education: · Bachelor's degree in Risk Management or Business. · 6 months to a year of related experience Licenses & Certifications: · Chartered Property Casualty Underwriter (CPCU), Associate in Personal Insurance (API), Associate in Commercial Underwriting (AU), Associate in Reinsurance (ARe) or Registered Professional Liability Underwriter (RPLU) is preferred Technical/Functional Skills: · Data Management · Insurance Regulations · Market Knowledge · Risk Assessment Tools · Software Proficiency Behavioral Skills: · Effective Communication · Time Management · Detail-Oriented · Adaptability · Problem Ownership · Team Player Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $24.00 - $31.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $24-31 hourly Auto-Apply 60d+ ago
  • IT Help Desk

    Group Health Cooperative 3.2company rating

    Altoona, WI jobs

    The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles. Essential Position Functions Assist in diagnosing and resolving user issues, actively participating in daily Scrum events. Ensure adherence to IT policies and procedures, aligning activities. Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork. Assist in handling and resolving IT support tickets using appropriate tools and methodologies. Communicate effectively with users, providing assistance in a user-friendly manner. Support IT inventory management activities, ensuring real-time accurate tracking of assets. Contribute to research efforts into emerging technologies supporting IT helpdesk functions. Assist in documenting IT processes and troubleshooting procedures. Minimum Requirements of the Position Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience. Exposure to or basic experience with IT support functions, hardware, and software troubleshooting. Exposure to or basic development of effective written and oral communication skills. Exposure to or basic development of collaborative teamwork skills. Aptitude for developing problem-solving skills in an IT support context. Certification Requirements Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications. Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices. ITIL 4 Certified (required within 1 year) AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year) CompTIA A+ Computer Technology Industry Association (preferred) Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
    $48k-74k yearly est. Easy Apply 16d ago
  • Claim Technical Assistant

    Chubb 4.3company rating

    Los Angeles, CA jobs

    Chubb is currently seeking a Workers' Compensation Claim Technical Assistant for our West Region. The successful applicant will be providing advanced technical support to our claim representatives and examiners for multiple jurisdictions. This position offers a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made. Maintain active file diaries to ensure delegated tasks are completed. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Accurate documentation of claim activity within file notes. Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to state regulations for assigned states. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Collaborate with peers in region to ensure adequate coverage during vacations or absences. Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.). Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint; Adobe Acrobat; and knowledge of state EDI systems a plus. Experience, Education & Requirements: Prior clerical and technical experience in researching and indexing data are preferred but not required. Proficiency with Microsoft Office Products. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. College degree in any area of study is preferred. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,800 to $67,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $39.8k-67.6k yearly Auto-Apply 2d ago
  • Insurance Technical Assistant

    Edgewood Partners Insurance Center 4.5company rating

    New York, NY jobs

    Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Insurance Assistant for the Financial Services Team. Successful candidate should be a detail-oriented team player with the ability to multitask and have excellent customer service skills. Responsibilities and Duties: Service of all aspects of the placement process utilizing the firm's agency management system * Imputing submissions into Sagitta agency management system * Send out renewal solicitations 90 to 120 days in advance with corresponding applications * Following up for renewal submissions, subjectivities and policies * Generate certificates of Insurance upon request * Filing using our electronic filing system in accordance with company standards * Demonstrate familiarity with quote letters and binders from various carriers * Following up on all inquiries Invoicing: * Basic Invoicing responsibilities - invoicing through Sagitta * Capturing data for analytics and reporting * Handling return premiums, extensions, corrections, cancellations, AP and RPs * Interface with accounting for premium and revenue payments. Issue Policies: * Manage the issuance of policies * Following up on any outstanding subjectivities needed to issue the policy Manage Surplus Lines filing and documentation: * Complete Surplus Lines Diligences per state and line of business * Ensure all necessary documentation for surplus lines filings is sent out and filed QUALIFICATIONS: * Willing to hire a college graduate with a Risk Management Degree or needs 1 year plus Insurance brokerage experience * Bachelors Degree * Proficient in MS suite of products * Property & Casualty Insurance License (or willing to get one once hired). COMPENSATION: The national average hourly rate for this role is $31.25 - $33.66 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: * Generous Paid Time off * Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days * Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave * Generous employee referral bonus program of $1,500 per hired referral * Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) * Employee Resource Groups: Women's Coalition, EPIC Veterans Group * Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development * Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support * Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs * 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! * EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation * We're in the top 10 of property/casualty agencies according to "Insurance Journal" To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid
    $31.3-33.7 hourly Auto-Apply 34d ago
  • Claim Technical Assistant

    Chubb 4.3company rating

    Los Angeles, CA jobs

    Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific region. The successful applicant will have experience in California Workers' Compensation space assisting Medical Only and Lost Time adjusters. The position will report and reside in our Los Angeles, CA office. Description: When necessary, help the examiner make appropriate compensability decisions by assisting with contacts. Ensure the completion of delegated tasks by maintaining active file diaries. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Complete benefit notices timely and accurately. Accurate documentation of claim activity is within the file notes. Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests, and settlement documents. Respond timely and appropriately to internal and external customers on claim-related issues. Adhere to state regulations for AZ, CA, CO, and UT. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Manage an inventory of direct-handle pension and/or lifetime medical files. Collaborate with peers in the Region to ensure adequate coverage during vacations or absences. Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook, Word, Excel, and PowerPoint; knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus. Experience, Education, & Requirements: Prior clerical and technical experience in researching and indexing data is preferred but not required. Proficiency in using Microsoft Office Products Experience in a fast-paced, fluid environment Strong communication and telephonic skills Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,300 to $66,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $39.3k-66.7k yearly Auto-Apply 60d+ ago
  • Water Damage Mitigation Technician Assistant

    Rytech Restoration of The Midlands 4.0company rating

    Atlanta, GA jobs

    Job Description Join our dynamic team at Rytech Restoration in Gwinnett County, GA, and dive into the thrilling world of water and fire damage mitigation! As a Full-Time Water Mitigation Technician Assistant, you'll play a vital role in restoring properties to their former glory, all while working onsite and gaining hands-on experience in a fast-paced environment. Your skills in demolition and construction will be put to use as you tackle new challenges, collaborating with dedicated professionals who are passionate about making a difference for our customers. With compensation ranging from $18 to $22 per hour, you can expect a rewarding paycheck while contributing to innovative solutions in water and fire damage mitigation. Your journey in skilled trades begins here, where every day presents new opportunities for growth and learning. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Don't miss this chance to become part of a team that values excellence, integrity, and a customer-centric mindset! A little about Rytech Restoration At Rytech Restoration we're more than just a restoration company-we're a team that helps communities recover and rebuild after disaster strikes. As a you'll play a vital role in restoring homes and businesses affected by water, fire, smoke, or mold damage. Make a difference as a Water Mitigation Technician Assistant As a Water Mitigation Technician Assistant at Rytech Restoration, your day kicks off with dynamic hands-on activities, including loading essential equipment like air movers, dehumidifiers, and moisture meters, ensuring you're well-prepared for water and fire damage mitigation tasks. Partnering with the lead technician, you'll perform vehicle checks and travel to various job sites, where your support is crucial. You'll set up equipment, move materials, and assist with inspections, all while learning to utilize moisture meters and document key details in MICA or Mitigate software. Your primary responsibilities will include aiding in water extraction, placing and monitoring drying equipment, and cleaning soot from surfaces after fire incidents. You'll also engage in controlled demolition, safely using hand tools to remove damaged drywall and flooring. Throughout the day, you'll help maintain compliance with IICRC WRT standards, ensuring an organized work area while preparing for the next day's exciting challenges in water and fire damage mitigation. Would you be a great Water Mitigation Technician Assistant ? To thrive as a Water Mitigation Technician Assistant at Rytech Restoration, you'll need a blend of essential skills and experience. Strong driving skills are a must, as you'll be traveling to various job sites with your team. Familiarity with hand tools is crucial, ensuring safe and effective execution of tasks such as controlled demolition. Previous experience in skilled trades, construction, or demolition is highly beneficial, as it provides a solid foundation for understanding the unique challenges of water and fire damage mitigation. Additionally, any prior exposure to water or fire damage mitigation processes will equip you with the practical knowledge necessary to excel in this role. As you engage with advanced tools and software, having a willingness to learn and adapt will enhance your ability to support the team effectively and develop your expertise in this vital industry. Your commitment to safety and teamwork will ensure success in every project! Knowledge and skills required for the position are: driving skills hand tools prior skilled trades or construction/demolition experience prior water or fire damage mitigation experience Connect with our team today! If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
    $18-22 hourly 11d ago
  • Claims & Technical Services Coordinator

    Tarkett USA 4.5company rating

    Dalton, GA jobs

    The Commercial Claims Coordinator is responsible for daily interactions with internal and external customers regarding potential product issues or questions. This position reports directly to the Sr. Claims Manager. The Commercial Claims Coordinator will ensure effective coordination between the Company and its customers with a high level of service and support. They must maintain positive business relationships, both internally and externally, to promote company goals. The position serves as the point of contact for filing manufacturing claims, the analysis of those claims for accuracy, completeness and eligibility, along with facilitating the resolution of claims to the customers' satisfaction. The position is responsible for the end to end claims processing, working to enter, investigate and close claims within the established claims processing guidelines. Responsibilities Resolve customer inquiries, including but not limited to; order status, product information, order processing, account status, sales programs, as well as product line knowledge. Maintain small to medium accounts with low to medium complexity. Process all customer orders received by EDI, telephone, fax, email and mail through order entry system (SAP) efficiently and error free. Pull reports from the CRM and SAP Systems and share to a variety of internal and external customers including distributors, sales and business management. Review delivery due list for all customer orders in all plants to align with delivery requests. Collaborate with cross functional team members. Answer customer inquiries via fax, phone, email and mail. Check stock and provide availability dates to customers. Provide freight quotes once processed through the Logistics Department. Ship samples as required by customers for product specials. Locate out-of-stock material for customers, when required, from other distributors. Other duties as assigned. Desired skills and experience High school diploma required, AA or BA degree, preferred. Minimum of three years of customer contact experience. Working knowledge of computers / AS400 and SAP system, as well as CRM and Microsoft Office platform (Word, Excel, and PowerPoint). Proven, accurate data entry skills. Excellent interpersonal and communication skills, both verbal and written. Ability to work effectively with cross-functional departments with a positive attitude Ability to read and interpret documents such as procedure manuals, work instructions and software manuals. Ability to portray a positive image when dealing with difficult customer claims. Ability to manage multiple accounts/tasks at any given time. Excellent attention to detail with strong organizational and time management skills. What We Offer A commitment that Safety is #1 Competitive benefits, pay, and retirement plan options! Career growth, stability, and flexible work arrangements. Responsible Manufacturing - Protecting Our Planet for the Future We utilize renewable energy and a closed loop recycled water process. We are committed to reducing greenhouse emissions and water consumption. We are the only flooring company recognized by the Asthma and Allergy foundation. Who we are: With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe. Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles, fully aligned with its Tarkett Human-Conscious Design approach. Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). ********************* Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.
    $74k-108k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Asset Technician

    Capital Rx 4.1company rating

    New York, NY jobs

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company Collaborate with HR team to retrieve equipment from Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build and establish procedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) A customer-oriented approach to problem resolution Experience maintaining IT Assets within asset management software Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $24-28 hourly Auto-Apply 5d ago
  • IT Help Desk Asset Technician

    Capital Rx, Inc. 4.1company rating

    New York, NY jobs

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and * Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (3 days/week required) Position Summary: The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: * Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs * Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company * Collaborate with HR team to retrieve equipment from * Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. * Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. * Promptly respond to user requests via ticketing system/phone calls/IM * Assist users with access/system issues * Write and update documentation for user reference * Help build and establish procedures for newly established team * Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: * 2+ Years experience in a Help Desk role (preferably in a medium or larger company) * A customer-oriented approach to problem resolution * Experience maintaining IT Assets within asset management software * Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range $24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $24-28 hourly 7d ago
  • Information Technology Support Specialist

    Lawley Services Inc. 4.1company rating

    Buffalo, NY jobs

    These are the fundamental components of the job: Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations Triage incoming calls, emails, and helpdesk tickets to assist users Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications. Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals). Support managed print systems, zoom devices, conference room equipment, and network peripherals. Execute approved remediation steps for endpoint security alerts and vulnerabilities. Image and deploy workstations, laptops, and phones for office and hybrid associates Support BYOD for mobile phones - assist users in setting up mobile applications and setup of email Implement technology rollouts and changes for IT related projects Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access). Assist with patching, updates, and basic system administrative tasks. Identify and escalate suspicious activity or potential vulnerabilities. Follow established procedures for access control, permission management, and data handling. Other functions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: 3+ years related IT Professional Experience, previous MSP experience preferred Experience installing, upgrading, troubleshooting and repairing networked computers Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Ability to diagnose and resolve software and hardware issues Ability to learn and support new applications Strong problem solving, troubleshooting, time management, documentation, and research skills Ability to work well and coordinate in a team environment Capability to work efficiently and retain knowledge Precise verbal and written communication skills Ability to lift and move up to 50 pounds A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (70+ years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive salary and referral bonuses! Expansive Benefits (Medical, Dental, Vision-and SO many more) 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day! Company 401K contribution received starting Day 1 (for participants 21+ years old) Educational support, career development, and growth opportunities Job Security (we've never had a lay-off, even during the pandemic) Flexibility, including hybrid schedules! Business hours 8am-4:30pm Comfortable, family-oriented culture, with an emphasis on work life balance Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities) Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.
    $51.5k-85.8k yearly Auto-Apply 12d ago
  • Technology Associate

    Chubb 4.3company rating

    Philadelphia, PA jobs

    Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what insurance does and how we deliver it, all while protecting what our customers value most. Major initiatives are underway at Chubb to build on our strengths and expand Chubb's reach in the digital insurance space. This means data-enriched processes and real-time insights embedded across our value chain, design thinking and an "engineers of everything" mentality, and a world-class customer experience that sets us apart. We are also reimagining our ways of working to be more adaptable and flexible through agile principles and investing in skillset development and tools for a digital age. Are you looking to fast-track your career in technology with a global leader in the insurance industry? We are looking for individuals who are passionate about technology to join our Technology Associate Program (TAP). The program is designed for recent STEM graduates, providing you the opportunity to gain hands-on technical experience working on real business projects and programs. At the same time, you will develop leadership and communication skills, enhance your technical acumen, and grow your knowledge of the insurance industry. The Technology Associate Program (TAP) provides opportunities for various career paths at Chubb, including software engineering, cloud engineering, data engineering, cybersecurity engineering, and others. Software Engineer We are seeking highly motivated and talented entry-level Software Engineers to join our Technology Associate Program (TAP). As a software engineer, you will work on designing, developing, testing, and maintaining software solutions for our company. The ideal candidate should have a strong understanding of software development principles and be eager to learn and grow within the company. Cloud Engineer Cloud Engineering is one of the key services that are responsible for delivering cloud-based services for Chubb. As part of the continued transformation, Chubb is increasing the pace of application transformation into containers and cloud adoption. As such we are seeking Cloud Engineers who can be part of this exciting journey at Chubb. As a cloud engineer, you will be part of the team that is responsible for both Infrastructure automation and container platform adoption at Chubb. A successful candidate would have technical knowledge of container platforms (Kubernetes), Cloud Platforms (Azure AWS), and knowledge of software development processes. You will also have the opportunity to build and innovate solutions around various Cloud Infrastructure problems right from developer experience to operational excellence across the services provided by the cloud engineering team. Data Engineer The Data Engineer will work with the business to understand data requirements and will become a data platform expert in designing and building data solutions focused on Cloud-based Big Data ecosystems. You will work closely with other data science teams and take ownership of your projects and deliver high-quality data-driven advanced analytics applications. You will solve diverse business problems by utilizing a variety of different tools, strategies, algorithms and programming languages. Cybersecurity Engineer As a member of Global Security Team, you will be focused on improving our compliance and security posture by leveraging your technical and business skills. You will be a self-starter, have an engineering mindset, and be able to troubleshoot complex problems. You will not only get to learn different information security technologies but will have the ability to have hands on experience in assisting in the support of Chubb's Global security function. What We Bring: * Competitive offer packages which include a strong base salary, bonus, and equity (for applicable roles) * Employee stock purchase plan (15% discount) * Comprehensive benefits that start day 1 * Retirement savings plan (Chubb contributes up to 9% on your behalf) * Tuition reimbursement program * Mentorship programs to help you grow your career The TAP Program Provides: * On-the-job and educational technical training (offered through Pluralsight) to enhance skills within your chosen discipline * Business acumen and professional development training specific to IT and an understanding of our broader industry * Networking opportunities with IT and Business leaders and TAP associate peers * Hackathons These positions may be located in Philadelphia, PA or Jersey City, NJ. In Jersey City, NJ the pay range for the role is $90,000 to $97,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at ************************************************** This range is specific to Jersey City, NJ and may not be applicable to other locations. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. Profile of Ideal TAP Candidate: * You are a highly collaborative, creative, and intellectually curious individual who is passionate about technology * You can learn technical concepts quickly * You are organized and able to adapt to change and ambiguity * You are a natural leader and work well independently and, on a team * You are a self-starter and motivated to learn and succeed * You pay attention to the details without losing sight of the big picture What You Will Bring: * A minimum of a bachelor's degree in a STEM-related field with a GPA of 3.0 or higher * Ability to work effectively with key stakeholders in a fast paced, multi-national work environment * Strong time management and organizational skills * Strong verbal and written communication skills * Ability to present ideas and information to team, leaders, and peers
    $90k-97k yearly Auto-Apply 60d+ ago
  • Benefits Technology Associate

    Professional Group Plans Inc. 3.3company rating

    Atlanta, GA jobs

    Job Description We are seeking a full-time Benefits Technology Assistant to support our clients with the implementation of benefits administration systems. In particular, this role will be working with the EASE system and the management of open enrollment and benefits changes on a daily/weekly basis. Responsibilities Manage enrollment changes Troubleshoot any related enrollment issues Data Analysis and Manipulation Interface with carriers and payroll companies Setup clients in Ease and other ben admin systems Reconciling system discrepancies Work directly with sales teams on day-to-day activities including data collection and data integrity Compliance with confidentiality rules (HIPAA) Qualifications Proficient in MS Office and HRIS systems Understanding of data recording and analysis Excellent organizational skills Outstanding communication skills Attention to detail as it relates to data entry Problem Solver Results Driven Preferred Qualifications BA in business administration, human resources, or relevant field preferred Insurance industry knowledge or an understanding of different benefit plans (medical, dental, vision insurance etc.) Prior Experience with EASE or similar Compensation $50,000 - $55,000
    $50k-55k yearly 24d ago
  • IT Support Specialist

    Dimond Bros. Insurance 4.0company rating

    Paris, IL jobs

    Job Summary: Dimond Bros Insurance is seeking an organized, proactive IT Support Specialist to deliver on-site technical support across multiple office locations. Responsibilities include troubleshooting, system maintenance, and ensuring smooth IT operations. This role involves regular travel to new and existing sites in a fast-paced, dynamic environment. Pay Range: $40,000 - $55,000 Key Responsibilities: Deliver on-site IT support across multiple office locations. Troubleshoot hardware, software, network, and system issues. Install and configure workstations, servers, printers, and other equipment. Provide employee training on IT systems and applications. Maintain system security, perform updates, and ensure compliance. Support office relocations, new site setups, and technology upgrades. Assist with backups, disaster recovery, and preventive maintenance. Collaborate on IT infrastructure improvements and initiatives.
    $40k-55k yearly 24d ago

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