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Baldwin Risk Partners jobs in Irvine, CA - 24604 jobs

  • Client Executive, Employee Benefits - IAS, West

    BRP Group, Inc. 3.8company rating

    BRP Group, Inc. job in Irvine, CA

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Employee Benefits Client Executive is responsible for the tactical and operational leadership in the design, development, implementation, administration, and communication of all assigned large client benefit plans, including making appropriate recommendations based on long term objectives. Position Summary: The Employee Benefits Client Executive is responsible for the tactical and operational leadership in the design, development, implementation, administration, and communication of all assigned large client benefit plans, including making appropriate recommendations based on long term objectives. Principal Responsibilities: * Manages all policy activity and stewardship aspects in assigned book of business. * Analyzes and reports on relevant claims data for larger accounts, spotting trends and comparing client data to industry benchmarks. * Ensures client compliance with respect to benefits and serves as an informed resource to clients on the impact of the ACA and future government changes. * Sustains current knowledge of government regulations and ensures legal compliance with FMLA, COBRA, ACA, Employee Retirement Income Security Act (ERISA) and other applicable laws and regulations, including fulfilling reporting and compliance requirements. * Promotes a culture of vigilance, accountability, collaboration, strong ethical standards and a high degree of client satisfaction. * Maintains a concern for accuracy, timeliness and completion when interacting with clients, the firm and insurance company partners to minimize potential for errors and omissions claims while demonstrating strong organizational skills with a high attention to detail. * Manages large accounts without assistance from leadership and/or an Advisor. * Reviews existing accounts to determine if additional lines of insurance should be solicited and/or if changes need to be made throughout the year and at renewal. * Cultivates strong relationships with insurance company partners. * Manages various priorities and adapts to continually changing job responsibilities. * Looks for opportunities to improve the firm, Business Segment and processes. Bring issues and discrepancies to the attention of appropriate leadership. * Completes special projects as assigned. Education, Experience, Skills and Abilities Requirements: * Obtain and maintain state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment). * Bachelor's degree in Human Resource Management, Accounting, Finance, Business, or other related concentration, is preferred. Certified Employee Benefits Specialist (CEBS), SPHR or PHR is also preferred. * Minimum of five (5) years of insurance and/or benefits related experience, including leading an account management team * Intermediate to advanced knowledge of Microsoft PowerPoint, Publisher, Outlook, Excel, and Word. * Ability to learn appropriate insurance company and firm software systems. * Strong communication, presentation, and interpersonal skills; demonstrated ability to produce clear and effective communication to audiences. * Capability to work effectively in a collaborative team environment. * Demonstrates the firm's core values, exuding behavior that is aligned with the firm's culture. Special Working Conditions: * Fast paced, multi-tasking environment. * Some travel is required. Important Notice: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. The starting pay is $135,000-150,000 annually. Salary is negotiable upon time of hire. #LI-SB1 #LI-HYBRID IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
    $135k-150k yearly Auto-Apply 25d ago
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  • Client Executive, Commercial Risk - IAS, West

    BRP Group, Inc. 3.8company rating

    BRP Group, Inc. job in Tustin, CA

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. Principal Responsibilities: * Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. * Develops trusted partnerships with key insurance company partners and broker representatives. * Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks. * Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information. * Coordinates client team including Account Management, Risk Mitigation, Claims Consulting and Risk Analysts to ensure service standards and key deliverables exceed clients' expectations. * Assesses final audits to ensure accuracy between client and insurance company partner audit teams' identification of risk. * Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm's advisors, partners, and leaders through personal integrity and industry expertise. * Shares deep insurance expertise with firm's advisors, account managers and other colleagues to advise, develop and train. Education, Experience, Skills and Abilities Requirements: * Obtain and maintain state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment). * A minimum of seven (7) years of commercial insurance experience. * Excellent verbal and written communication skills that inspire loyalty and commitment from others. * Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping. * Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests. * Experience in reviewing, placing and negotiating loss sensitive casualty and workers compensation placements including captive structure is preferred. * Preferred industry specialization, such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc. * Makes sound judgements and decisions based on objective analysis and multiple perspectives. * Intermediate to advanced knowledge of Microsoft PowerPoint, Outlook, Excel, and Word. * Working knowledge in Sagitta is preferred. * Designations preferred, including CPCU, CIC, CRM, or ARM. * Demonstrates the organization's core values, exuding behavior that is aligned with corporate culture. Special Working Conditions: * Fast-paced multi-tasking environment which will, at times, require travel. The starting pay is $160,000 annually. Salary is negotiable upon time of hire. Important Notice: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues. #LI-SB1 #LI-HYBRID IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
    $160k yearly Auto-Apply 25d ago
  • Oracle EPM/ePCM Implementation Associate

    Hispanic Alliance for Career Enhancement 4.0company rating

    Chicago, IL job

    A leading consultancy firm is seeking an Associate to join their team. You will be responsible for project work stream delivery and analytics while managing relationships with clients and mentoring junior staff. The ideal candidate has a Bachelor's or Master's degree, 2-4 years of relevant experience, and strong analytical skills. This role allows for significant career growth and development opportunities while offering a competitive salary package including potential incentive compensation. #J-18808-Ljbffr
    $36k-76k yearly est. 5d ago
  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Fort Worth, TX job

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 4d ago
  • Executive Events Coordinator

    Kellymitchell Group 4.5company rating

    Chicago, IL job

    Our client is seeking an Executive Events Coordinator to join their team! This position is located in Chicago, Illinois. Support operational excellence for meetings and events, including customer meetings, executive receptions, intimate dinners, town halls, and employee events Manage event intake, ticketing, and planning Own Google Calendar management for 20+ internal event spaces, serving as a key scheduling stakeholder Plan and coordinate full event logistics, including pre-event, onsite, and post-event execution Collaborate with internal service partners such as: Security, Facilities, Culinary, Guest Services, Workplace, Space Planning, to deliver successful events Ensure all events align with brand standards and messaging Liaise with and negotiate vendors to secure favorable terms for goods and services Track event metrics and support ad hoc reporting Contribute to the continuous improvement of team playbooks and standard operating procedures Support additional workplace projects as assigned Manage multiple events and projects concurrently while meeting strict deadlines Desired Skills/Experience: Highly organized, detail-oriented, and customer-service focused Strong written and verbal communication skills with the ability to interact confidently with executives and customers Experience managing calendars and coordinating multiple concurrent events Familiarity with Google Calendar and Microsoft Office suite Ability to assess, prioritize, and manage workload in a deadline-driven environment Strong problem-solving skills and comfort navigating changing priorities Results-oriented mindset with a collaborative, team-first approach Ability to work a flexible schedule as needed Experience using particularly ticketing or event request workflows Prior experience supporting meetings, events, or hospitality-focused roles Exposure to budget tracking or basic financial management Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $20-29 hourly 3d ago
  • Inventory Specialist

    Medasource 4.2company rating

    Los Angeles, CA job

    Inventory Specialist I (Expendable & Non-Expendable Assets) Employment Type: Full-Time Contract The Inventory Specialist is responsible for managing and controlling an assigned class of EX material for a VA Health Care System (HCS) and supported catchment area. This role serves as a subject matter expert for EX commodity management and supports logistics coordination, inventory forecasting, and strategic planning efforts across the organization. Key Responsibilities Manages and controls an assigned class of EX material for a VA HCS and supported catchment area. Recognized as an authority on EX commodity management and serves as a subject matter expert to all services and service lines. Acts as a central point of contact for the coordination of commodity support and the resolution of logistics problems across organizational lines. Acts as a focal point for new EX supply procedures. Analyzes data to include demand history, program requirements, VA HCS operations, procurement lead-time, current stock levels and other factors. Uses a range of well-established and commonly applied inventory principles, standard and nonstandard methodologies, and concepts to determine need to intervene in the supply system in response to fluctuations in rates of usage, cost, availability for established suppliers, alternative sources of supply and other similar conditions. Proactively engages customers to make recommendations for product changes, substitutions, and additions to product lines with a focus on increasing supply economy and efficiency. Applies knowledge of systems, techniques, and underlying management concepts, for determining, regulating, and controlling the level and flow of supplies. Forecasts short and long-range inventory needs considering changes in medical and surgical technologies, clinical scheduling changes, and program requirements. Participates in VISN and facility strategic planning to support major and minor projects and initiatives, ensuring that supply needs are met while considering cost, policies/procedures, sources of supply, and other variables. Minimum Qualifications Experience in inventory management, logistics, supply chain, or materials management, preferably within a healthcare or federal environment Demonstrated knowledge of inventory control principles and commodity management practices Experience analyzing inventory data, demand history, and supply usage trends Ability to apply inventory methodologies to regulate and control supply levels and flow Strong communication skills with the ability to coordinate across organizational lines Proficiency using inventory management systems and standard office software Ability to work independently and exercise sound judgment Must meet all VA background investigation and security requirements
    $35k-44k yearly est. 4d ago
  • Commercial Lines Account Manager

    Interactive Resources-IR 4.2company rating

    Jacksonville, FL job

    The Account Manager is responsible for delivering high-quality service to existing clients while managing and expanding an assigned book of business. This role focuses on building strong client relationships, supporting retention efforts, identifying growth opportunities, and ensuring an exceptional client experience. Work Arrangement This is a full-time position. Remote, hybrid, or on-site work arrangements may be available depending on business needs. Key Responsibilities Build and maintain positive client relationships by understanding needs, responding promptly, and providing exceptional service. Communicate proactively with clients to ensure satisfaction and identify opportunities for improved coverage or solutions. Manage new and renewal accounts, assess risk exposure, and recommend appropriate options in alignment with guidelines and standards. Maintain accurate and current client records, including processing updates, changes, and documentation in a timely manner. Review renewal and expiration reports to develop strategies that support retention and client satisfaction. Identify and pursue cross-sell and upsell opportunities aligned with client needs. Utilize knowledge of products, services, and industry practices to provide informed recommendations. Serve as a collaborative partner to clients, internal team members, and external stakeholders to ensure clear communication and smooth service delivery. Participate in meetings, training, and professional development to stay current on industry trends and organizational initiatives. Qualifications 3-4 years of experience in account management, customer service, or a related client-facing role. High school diploma or equivalent required; additional education in business or a related field preferred. Experience in insurance, financial services, or a related professional services industry is a plus. Strong knowledge of account servicing practices, policies, and customer relationship principles. Proven ability to develop and maintain professional client relationships. Excellent organizational skills with the ability to manage multiple priorities and deadlines. Strong problem-solving abilities and a proactive approach to resolving issues. Clear and professional written and verbal communication skills. Proficiency using business software tools, including CRM platforms and Microsoft Office applications. Must be authorized to work in the United States.
    $52k-63k yearly est. 4d ago
  • AI-Driven Customer Growth Manager

    Two Dots Inc. 3.7company rating

    San Francisco, CA job

    A financial technology company in San Francisco is seeking a Customer Success & Growth Manager to enhance AI-driven consumer underwriting solutions. The role involves building strong customer relationships, tracking account health, and guiding the customer journey from onboarding to renewal. Candidates should have 2+ years in high-performance environments with experience managing complex projects. Competitive compensation includes a salary of $150K - $200K plus equity and benefits. #J-18808-Ljbffr
    $150k-200k yearly 3d ago
  • BIM Specialist

    Jeffreym Consulting 3.9company rating

    Lacey, WA job

    **Hybrid 1x per-week onsite in Lacey, WA.** We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
    $52k-83k yearly est. 3d ago
  • Flooring Sales Associate

    Blue Ridge Floors, Asheville 4.2company rating

    Asheville, NC job

    We are a locally owned flooring company seeking a friendly, motivated Flooring Sales Associate. As part of our team, you'll guide customers in selecting the perfect flooring solutions for their homes or businesses-delivering exceptional service from the moment they step into our showroom until their new floors are flawlessly installed. Key Responsibilities Customer Consultation: Greet visitors and assist them in identifying their flooring needs, style preferences, and budget. Product Expertise: Stay informed on flooring trends, materials, and installation processes to confidently answer questions and make recommendations. Measuring & Estimating: Perform on-site measurements at customers' locations, create detailed estimates, and follow up to finalize sales. Order Coordination: Place and track material orders; coordinate with installers and delivery warehouse staff to ensure smooth project execution. Relationship Building: Foster trust with customers through honest advice, timely follow-ups, and a friendly demeanor. Sales Goals: Proactively work to meet or exceed monthly and quarterly sales targets. Showroom Upkeep: Maintain a clean, visually appealing showroom, and assist with inventory, minor warehouse tasks, and occasional delivery help as needed (including occasional forklift use). Qualifications Sales/Customer Service Experience: 1+ years in retail sales, design consultation, or a similar customer-facing role (flooring or construction knowledge is a plus). Communication Skills: Strong interpersonal skills with the ability to build rapport quickly and address concerns in a positive, solution-oriented way. Basic Math & Tech-Savvy: Comfort with basic math for accurate estimates, plus familiarity with computers, tablets, or POS systems. Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs as needed. Driver's License: Valid license required for occasional site visits and material transport. Schedule Flexibility: Availability for weekday hours (Mon-Fri) and travel for measurements. What We Offer Competitive Compensation: Base pay plus commission-rewarding you for hitting sales goals. Growth Opportunities: We're a growing company, and we love to promote from within. Training & Support: Learn product knowledge, sales techniques, and digital tools from experienced team members. Positive Workplace: Work in a collaborative environment that values integrity, communication, and a good sense of humor. Work-Life Balance: Full-time schedule with most weekends free to recharge and enjoy life in beautiful Asheville.
    $24k-34k yearly est. 3d ago
  • Office & Events Manager

    Hawthorne Lane 4.0company rating

    Washington, DC job

    A well-regarded lobbying firm in DC seeking an experienced Office & Events Manager to anchor its workplace operations and lead the coordination of internal and client-facing events. This is a highly trusted role for a detail-oriented professional who thrives in an in-person environment and takes pride in creating a seamless, professional experience for colleagues and guests alike. The ideal candidate brings a strong operational foundation, a service-oriented mindset, and the ability to anticipate needs in a fast-moving, relationship-driven setting. You will be a central figure in the firm's day-to-day rhythm balancing office logistics, stakeholder coordination, and event execution with confidence and discretion. Key Responsibilities: Keep the office running like clockwork, everything from day-to-day operations to vendor coordination, supplies, and facility needs. Be the go-to person for meetings and events, ensuring every gathering, internal or client-facing, runs smoothly and leaves a great impression. Provide drop-of-the-hat assistance to operational needs across the team, seeing no task as too big or too small. Own onboarding and office workflows, streamlining processes so the team can focus on mission-critical work. Manage budgets, schedules, and logistics with an eye for efficiency and quality. Elevate the workplace experience for colleagues and clients through thoughtful planning, organization, and attention to detail for events and meetings. Track budgets, timelines, and deliverables to ensure high-quality outcomes and cost-conscious planning Confident interacting with external vendor contacts regarding various property needs. Deliver white-glove service to colleagues and guests alike, making everyone feel welcomed, supported, and valued. Why You'll Love Working Here: Generous compensation package including PTO, medical, dental and vision insurance, 401(k) plan, retirement, tuition reimbursement opportunity and charitable donation matching. This role is mostly in-person to meet the needs of events, but offers opportunity for occasional one day work from home. What We're Looking For: Accomplished and steady. You bring at least five years of experience in office management, operations, events, or a similar role within a professional services, consulting, Capitol Hill, or policy-adjacent environment. Exceptionally organized. You are skilled at managing multiple priorities simultaneously while maintaining strong attention to detail. Refined. You communicate clearly and confidently with senior leaders, colleagues, vendors, and external partners. Service-oriented. You anticipate needs, take initiative, and see both large projects and small requests as opportunities to add value. Principled. You exercise sound judgment and handle sensitive information with care. Calm. You remain composed under pressure and adjust easily as priorities shift in a dynamic workplace. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
    $69k-93k yearly est. 3d ago
  • Client Experience Leader, Commercial Risk - IAS, West

    BRP Group, Inc. 3.8company rating

    BRP Group, Inc. job in Tustin, CA

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Client Experience Leader leads, mentors, coaches, hires, develops and evaluates a team of colleagues. They will ensure the delivery of world class service to all current and prospective clients. Responsible for identifying key performance measurables and metrics that ultimately contribute to the overall growth, profitability and innovation of the group. Will work to ensure that measures put into place are scalable and consistent across areas of business. PRIMARY RESPONSIBILITIES: * In partnership with senior leadership, leads the execution of client segmentation strategy to ensure that overall business goals, profitability and retention goals are met in a conducive and collaborative environment. * Lead execution of strategies to enhance the client experience * Responsible for achieving and maintaining high client retention * Ensure efficiency in workflows and operational execution * Lead service team integration projects * Manage insurance company partner relationships including team meetings, and coordinating training for important market updates * Effectively coaches, mentors and manages and assists in the professional development of team colleagues to develop bench strength. * Helps create an environment where open communication is encouraged, and morale is high. * Possesses day-to-day oversight, direction and accountability of team colleagues. KNOWLEDGE, SKILLS & ABILITIES: * Has a high level of technical insurance knowledge. * Can manage his/her performance, adhering to established workflows and processes, along with that of team colleagues. * Develops effective strategies and tactics and creates positive motivation for team colleagues to achieve vision. * Is organized and possesses excellent verbal and written communication skills. * Working knowledge of appropriate software. * Excellent written and verbal communication skills. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) * Ability to learn any other appropriate program or software system used by the firm as necessary * Must demonstrate core values, exuding behavior aligned with the firm's culture. EDUCATION & EXPERIENCE: * Maintains all licenses as required by the State Department of Insurance to provide consultation and solutions in states where the firm functions. * Minimum 10 years of related experience in a service industry and in a leadership capacity * Experience with Agency Management System and/or other CRM-related software IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. The starting pay is $150,000-$165,000 annually. Salary is negotiable upon time of hire. #LI-SB1 #LI-HYBRID IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
    $150k-165k yearly Auto-Apply 60d+ ago
  • Head of Customer Success Operations

    Envoy Inc. 4.4company rating

    San Francisco, CA job

    Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together. Learn more at envoy.com About the role Envoy is seeking a strategic, data-driven, and hands‑on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross‑functionally in a high‑growth environment. This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ. You will Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership. Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design. Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects. Own all post‑sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi‑weekly business reviews. Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long‑term org structure. Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations. Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership. Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity. Translate business requirements into technical specifications for BI teams; communicate insights across technical and non‑technical audiences. Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects. Design and optimize GTM processes to improve customer conversion, retention, and expansion. You have 7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS. 2-3 years of team leadership/management experience preferred. Experience building and scaling operations in a fast‑paced startup environment Comfortable operating in ambiguity and creating clarity out of complexity. Strong analytical, strategic, and process design skills. Excellent communication and stakeholder management abilities Passion for solving problems and driving cross‑functional alignment. You'll get A high degree of trust in your ideas and execution. An opportunity to partner and collaborate with other talented people. An inclusive community where you feel welcomed and cared for as a person. The ability to make an immediate impact in helping customers create a great workplace experience. Support for your personal and professional growth. By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law. #J-18808-Ljbffr
    $89k-173k yearly est. 3d ago
  • Loss Control Specialist, Commercial Risk - Insurance Advisory Solutions

    BRP Group, Inc. 3.8company rating

    BRP Group, Inc. job in Tustin, CA

    The Loss Control Specialist provides support to the risk control team in identifying risks and implementing safety measures. Responsibilities include assisting with risk assessments and audits, preparing inspection reports, maintaining risk management databases, scheduling loss control surveys, keeping clients informed about loss control efforts, and developing educational materials. The position also involves attending industry-specific safety meetings and webinars to stay updated on loss control standards. This role is well-suited for an organized individual with an interest in the industry. Primary Responsibilities Administrative & Operational Support * Coordinate and manage scheduling for site walkthroughs and trainings for 100+ clients across diverse industries. * Perform administrative tasks including tracking completed services, updating Epic, ARC, etc. and managing project timelines. * Support invoicing and billing workflows, ensuring accurate documentation and timely processing. * Serve as a point of contact for clients to coordinate logistics and ensure clarity around scheduled services and deliverables. Risk Control & Safety Support * Assist with mock OSHA walkthroughs and compliance evaluations across various industries by * Create and present PowerPoint safety presentations for clients and internal use. * Review and analyze loss runs to identify trends, root causes, and areas needing improvement. * Develop detailed risk assessment reports with findings, recommendations, and recognition of exemplary practices. * Demonstrate and support client use of Learning Management Systems, including KPA and Zywave. * Stay current on OSHA standards, industry best practices, and emerging safety technologies through webinars and trainings. Knowledge, Skills, and Abilities * Highly organized and detail-oriented, with strong administrative and coordination abilities. * Self-starting and adaptable, capable of working independently in a fast-paced environment. * Strong written and verbal communication skills, including group presentation ability. * Analytical mindset with the ability to evaluate data trends and propose effective solutions. * Excellent customer service skills and the ability to build professional client relationships. * Willingness to learn and incorporate AI tools to improve efficiency, streamline documentation, and enhance training or analysis processes. Technical Skills * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Ability to quickly learn new software platforms, including Learning Management Systems such as KPA and Zywave. * Interest in adopting AI-based tools (e.g., for data organization, report drafting, presentation preparation). The starting pay is $27.00- $30.00 hourly. Pay rate is negotiable upon time of hire. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
    $27-30 hourly Auto-Apply 36d ago
  • Oracle Application Specialist

    Onpoint Search Consultants 4.2company rating

    Los Angeles, CA job

    What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus
    $73k-112k yearly est. 2d ago
  • Right of Way Agent

    Universal Field Services, Inc. 4.0company rating

    West Odessa, TX job

    Universal Field Services is hiring Right of Way Agents in West Texas! Are you in Western Texas and looking for your next opportunity? Apply today! Bonus points if you have experience with crop damage claims! This position is responsible for negotiating the acquisition of real property interests from affected landowners using standard right of way techniques, effective communication skills, proper legal procedures and client specific criteria by performing the essential duties described herein. This is a safety sensitive position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Reads, understands and interprets maps and construction drawings. Has understanding of real estate law and terminology. Has knowledge of sequence of processes required to complete the acquisition. Skilled in examining public records and determining surface ownership. Locates owners of land. Prepares Affidavits as needed (e.g. Descent and Distribution; Identify, Use and Adverse Possession). Plots property descriptions from public records. Understands appraisal theory, appraisal processes and property values. Effectively communicates acquisition processes and requirements and conducts good faith negotiations with landowners to secure agreements. Maintains accurate records of every contact made with property owner or their representative. Maintains accurate and detailed parcel files. Accurately completes all required paperwork in a timely manner to meet deadlines. Appears as a witness in litigation, as required. Secures any county, state and federal permits, as needed. Prepare parcel files for condemnation process, as needed. Ability and flexibility to work in cooperation with all those assigned to the office. This position reports directly to the Right of Way Supervisor.
    $24k-30k yearly est. 3d ago
  • Sponsorship Fulfillment Manager(Event Manager)

    Us Tech Solutions 4.4company rating

    Glendale, CA job

    Duration: 8 Months Contract Additional Information Role will Start Date: February 1. From Feb - April: 25 - 30 hours per week. Then the hours will increase between May - August: 40 hours per week. Assignment End Date: August 29. Will need to be onsite for meetings as required. Description/Comment: The Sponsorship Fulfillment Manager plays a key role in supporting the Sponsorship Sales Team in providing account management, operational support and white glove service to our sponsors and licensee who are the backbone of D23 - The Ultimate Fan Event. This position serves as a critical liaison between client, the sponsor/licensee teams and the show management team-ensuring clear communication, creative problem solving, accurate documentation, and on-time execution of all operational related milestones. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and a trade show expert. This role will help ensure the satisfaction and repeated participation of these key stakeholders. This role will directly support the Sponsorship Fulfillment Lead and Sponsorship Sales team, partnering closely with show management, and key event logistic teams. Responsibilities: Assigned to lead up to 25 accounts. Responsible for populating and managing the Sponsor Portal with Coordinator support Work on Sponsor newsletters and Know before you go document. Develops sponsor information sheet with key dates Handles reach out to all sponsors related to Media Bag gifts Sets up 2-3 Freeman webinars with all sponsor contacts to review the Exhibitor Services kit including a Q and A Relating to Account Management Weekly update call with Sponsorship sales team Weekly update call with Sponsorship fulfillment Lead Set up initial call with each assigned sponsor to discuss timelines Relay booth numbers to Sponsors with an introduction note Review Exhibitor Kit with Freeman Manage all logistics as it relates to assigned sponsors. Collect High Level Experience Plan for Operations review Attend booth review (1) and relay feedback to assigned sponsor Collect Detailed Experience Plan Collect all COI's and send them to legal for review Collect Draft Electrical diagrams and pass along to teams Collect Draft Internet diagrams and pass along to teams Collect Final Electrical diagrams and pass along to teams Collect Final Internet diagrams and pass along to teams Work with assigned sponsors on lead retrieval strategy Get information for credentials to input into registration tool Review any in booth talent, activations or signings and all related logistics (ie crowd control, security) Advise and source all items that need to be produced (and paid for by sponsors) relating to assigned account activations Provide all related signage copy for all assigned sponsor activations. POC to TUDFE event producers for collaboration, information and all physical event activations by assigned sponsors that take place during the event. Main “execution” contact for assigned sponsors. Event week - key contact for load-in/event days/load-out for assigned sponsors, EAC wrist banding execution, sponsor activation fulfillment. Responsible for input into post-event feedback report Basic Qualifications 5-7+ years of experience working in a sponsorship environment or trade show environment. Proven experience managing multiple complex stakeholders. Understanding of the Trade Show related workflows Strong organizational and documentation skills. Excellent written and verbal communication skills. Ability to represent The Company to our key partners, sponsors, licensees. Ability to work cross-functionally and manage multiple priorities in a high-pressure environment. Familiarity with client brand standards, processes, and culture preferred. Experience working with sponsors or licensees for The Company is a plus. Required Education BA/BS Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mayur Jaiswal Email: ***************************** Internal Id: 26-00653
    $93k-137k yearly est. 4d ago
  • Construction Site Coordinator

    CEI 4.1company rating

    Reading, PA job

    *Only W-2 candidates who are local to the Reading, PA area will be considered, no C2C* Computer Enterprises, Inc. (CEI) is seeking a talented Construction Site Coordinator II (Transmission & Distribution) to join our Client's dynamic team. Job at a Glance This is a long-term contract, with an initial term of 24 months, planned for extension and/or permanent placement Pay rate is $36-$41/hr W2 + eligible to sign up for benefits (Medical, Dental, Vision, and 401k) on day 1 Coordinate and supervise pre-construction, construction, and post-construction activities for Transmission and Distribution substation and line projects. This position is fully onsite in the Reading, PA area and will involve travel throughout the Met-Ed territory Requires strong field construction management experience combined with solid computer skills, including preparing and presenting PowerPoint materials. Must have a personal vehicle to travel to and from job sites. (will be reimbursed at current GSA rate of 72.5 cents per mile) Responsibilities Foster a high-performing safety culture through personal conduct and the use of human performance principles. Coordinate and supervise small to medium-sized projects or support larger projects under the direction of senior Construction Site Coordinators. Clearly understand assigned project scope, including project needs, constraints, and objectives. Understand how construction schedules are developed and used, including CPM calculations, float, and predecessors. Proactively manage and report on scheduled construction activities. Participate with project teams to develop contractor bid packages and support pre-bid meetings, including documentation and follow-up on action items. Assist with constructability reviews and site walkdowns. Coordinate material requests, delivery, verification, staging, and monitoring of materials at project sites. Coordinate staking of structures, wetlands, and vegetation and understand how site actions impact project costs and estimates. Ensure adherence to safety, quality standards, and specifications. Understand quality standards and clearly communicate quality requirements to contractors and vendors. Inspect contractor work to ensure compliance with design and construction standards. Identify typical risks associated with transmission construction projects and support implementation of construction risk management plans. Document project site meetings related to safety, quality, performance, and schedule adherence. Ensure all stakeholders have required permits. Maintain digital and printed red-line drawings for project sites. Participate in contractor evaluations, project reviews, and lessons learned sessions. Apply ethics standards and policies consistently when working with internal and external stakeholders. Qualifications Bachelor's degree in Construction Management or a related technical field required. In lieu of a degree, 4 years of experience in commercial or industrial construction required. Experience in electrical substation and/or line construction preferred. Utility industry experience preferred. Ability to read and interpret construction drawings and blueprints. Proficiency with Microsoft Office tools, including Excel, PowerPoint, and Word. Strong verbal and written communication skills. Ability to deliver accurate, high-quality work within established deadlines. Proven teamwork and interpersonal skills. Self-motivated, customer-focused, and results-oriented. OSHA 10 certification required. About the Client The client is a regulated electric utility supporting Transmission and Distribution infrastructure across multiple service territories. The organization delivers large-scale substation and line construction projects with a strong emphasis on safety, quality, and regulatory compliance, working closely with contractors and internal project teams in field-based environments.
    $23k-29k yearly est. 1d ago
  • Style Advisor

    Me+Em Ltd. 3.6company rating

    Stanford, CA job

    Job Role: Style Advisor Reporting to: Store Manager Contract type: Full Time / Permanent About us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: ME+EM are looking for Style Advisors to join our team in our new store opening in Stanford. Candidates must have the flexibility to work across 7 days a week, with 8 hours shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: · Experience working in a fast paced, high volume environment · Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: · Provide the best experience through speed and accuracy. · Ensure you represent the brand at all times by following the company dress code. · Continually improve product knowledge and research products online. · Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online. · Promoting ‘one business' mindset. · Be confident in building organic and long-lasting relationships with customers. · Carryout personal styling sessions with confidence. · Confident with styling, outfit building and recommendations. · Escalate customer complaints to the management team. · Awareness of opening and closing duties and support when necessary. · Be confident with till functions. · Process transactions, refunds and telephone orders confidentially. · Understanding the importance of data collection and ensuring GDPR is adhered to. · High level of telephone etiquette. · Maintaining store visual merchandising standards. · Replenishing stock and keeping the shop floor clean and tidy. · Assist with deliveries and stock recalls. · Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: · Competitive salary and incentive schemes · Competitive medical, dental and vision plan options. · Generous paid time off policies: vacation, holiday, sick and volunteer days · A day off to celebrate your birthday · Life insurance, Short Term Disability, Long Term Disability, Employee Assistance Program · Enhance parental leave package after 2 years of service · A new uniform allowance for each new season · Generous Employee and Friends & Family Discounts · Refer a Friend Scheme · Opportunity to build a career with a leading global fashion brand ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
    $41k-57k yearly est. 3d ago
  • Operations Support Analyst

    Kellymitchell Group 4.5company rating

    Plano, TX job

    Our client is seeking an Operations Support Analyst to join their team! This position is located in Plano, TX Richmond, VA, or McLean, VA. Manage high-volume, fast-paced BAU operational work within the Change Management function Coordinate closely with Platform and Engineering teams to support release transitions to end users Ensure release processes are executed smoothly, including identifying impacts, managing dependencies, and resolving coordination issues Partner closely with the Service Desk team while not providing front-line end-user support Own and manage administrative and operational processes related to change and release management Track, triage, and manage tickets using ServiceNow or similar ticketing platforms Support issue identification, escalation, and resolution across operational and engineering stakeholders Assist in defining requirements for process improvements and automation efforts Build toward drafting and delivering communications to broader enterprise audiences as the role matures Desired Skills/Experience: Strong organizational skills with the ability to manage multiple priorities in a high-tempo environment Proven adaptability and ability to work effectively across cross-functional teams Experience with ServiceNow or similar ticketing and workflow management tools Proficiency with Google Workspace Basic SQL skills preferred, including filtering and querying data to support operational reporting and analysis Solid operational communication skills, with the ability to distill technical information for broader audiences Ability to gather requirements and support automation or process optimization initiatives Background in operations-focused roles with exposure to technical environments Candidates may have previously held roles such as: Service Desk Operations, Support Operations, Site Operations or IT Operations Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $18.55 and $26.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $18.6-26.5 hourly 7h ago

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