Bryant & Stratton College jobs in Buffalo, NY

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply now to join our team of student-focused associates! We are growing here in Orchard Park! Our Contact Center Manager is responsible for workforce management, recruiting, coaching, training and quality assurance to ensure all customers of Bryant & Stratton College are provided with a best-in-class customer service experience. Performance metrics include call efficiency, lead conversion rates, quality assurance ratings, staffing utilization and acceptable turnover. A commitment to excellence is demonstrated through continuous staff development programs that enhance employee engagement, service, knowledge, skills, and morale. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. College Competencies: Accountability-Takes ownership Brand Ambassadorship-Understands our brand and messages it to the students Embracing Change-Adapts to changing circumstances by accepting and responding positively to different ideas and approaches. Values-Recognizes the impact of the position on others and acts consistent with BSC core values to ensure positive outcomes Team Building-Inspiring and motivating team members and communicates high expectations. Operations Management-Takes initiative and utilizes resources to ensure priorities are met in a timely manner and corrects problems as they arise. Outcomes Oriented-Makes efficient use of time and resources to achieve successful outcomes. Balances organizational priorities and adjusts to changing conditions as needed. Performance Coaching-Sets standards and adheres to a principle that support a trusting and credible coaching relationship. Communicates the standards to fellow associates and consistently demonstrates B&S values & ethics. Key Competencies and Skills: Verbal and written communication skills Listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience Qualifications: Bachelor's Degree required. 3-5 years proven experience managing metrics, ensuring student satisfaction, and reporting statistical performance levels related to Call Center Proficiency with necessary technology, including computers, software applications, phone systems and CRM. Exceptional interpersonal, customer service, problem solving, mentoring, communication and conflict resolution skills. Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position also requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. SALARY: $65,000-$75,000 yearly Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. This is an exempt position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. Apply now to join our team of student-focused associates! Job Description: The Admissions Representative at Bryant & Stratton College is the perfect role for those looking to get into a rewarding career, who are looking for an opportunity to work in a great environment for a College with over 160 years' experience supporting the success of our students and associates. This role is ideal for someone with a proven track record of performance who is looking for opportunity to make a difference. The Admissions Rep is responsible for contacting and connecting with prospective students who have indicated interest and providing an outstanding experience that leads to the enrollment. Being a leader amongst peers will influence success of the team and provide opportunity to pursue career growth at the College, or within the industry. Attains individual and campus enrollment objectives/goals. Establishes relationships and maintains contact with prospective students by ensuring that they are engaged in outreach efforts. Generates and leads formal referral activity from both internal and external sources. · Leverage's relationship management ability to attain individual enrollment goals with prospective students that have expressed interest in prior semesters. Coordinates with Director of Admissions and Admissions Office Manager/Coordinator to capture, record and input Admissions and marketing data in a timely and accurate manner. Adheres to and ensures compliance with company policy and procedures as well as state and federal regulations. Utilizes Customer Relationship Management program (CRM) to consistently and effectively manage all admissions activity reflected by data accuracy and integrity. Actively participates in Onboarding, training and development efforts that lead to enhanced ability to provide an excellent experience for our students and support individual career growth. 8. Assists in supporting Admissions and campus functions such as orientation, career fairs, open houses, scholarship events, referral events, etc. Education: Associate degree required. Bachelor's degree a plus. Experience: 2+ years' experience and demonstrated success in customers service, call center, sales, admissions, etc. is a plus Experience in working in a goal-centric environment Strong Desire and experience working in a fun team environment Salary: $45,500 This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply now to join our team of student-focused associates! Job Summary: 1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers) 2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department. 3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed. 4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments). 5. Processes correspondence for Admissions department as needed. 6. Assists Admission Office Assistant as needed. 7. Performs all other assigned duties by the Directors of Admissions. Salary: $33,000- $36,000 ($15.86 - $17.30 per hour) This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Non-exempt Work Hours: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled workday. Reports To: Student Services Manager/Dean of Student Services Position Description Summary: The primary function of an Online Success Coach is to build a personalized relationship during the enrollment process. The Online Success Coach assures that academic enrollment steps are completed. Enrollment steps may include high school verification, transcript evaluation, orientation and session attendance. Additionally, the Online Success Coach uses experience and knowledge of coaching philosophies to assure successful student transition and that college policies for enrollment and registration are followed. Essential Duties and Responsibilities: Goals: Meet and maintain retention and conversion metrics dictated by projected budgetary enrollment. Urgency: Responds timely, empathetically and accurately to student inquiries and coaches students to develop skills related to time management, follow through, and goal achievement. Focuses on reconciling concerns with appropriate urgency. Develop action plans for success related to first term retention. Transition Metrics: Work in partnership with assigned groups of associates, admissions representatives, financial aid advisors and instructors to assure that students are coached and guided closely through the enrollment process. Provide excellent customer service and support services to the student to help increase campus retention and graduation rates. Proactive Outbound Contact: Maintain regular and consistent direct and proactive contact with students through calls, emails, and other contacts. Overcome student objections to ensure continued persistence through the enrollment process. Documentation: Prepare/maintain accurate records and ensure proper documentation in the CRM databases. Complete all paperwork in a timely manner. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Qualifications: Bachelor's degree from an accredited institution Two-three years of experience in customer service and sales Internet savvy, proficient with Microsoft Office products High volume phone contact. Preferred qualifications: Master's degree Experience with Banner Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. Apply today for immediate consideration! Salary: $46,000 per year ($22.12 per hour) This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. Bryant & Stratton College, a private career college delivering outcomes-based education and training through a flexible, contemporary curriculum in a personalized environment, is seeking dynamic instructors to teach in the Medical Administrative Assistant. MINIMUM QUALIFICATIONS Master's degree in an allied health field required and a coding certification (CMRS, CCS, CCS-P, CPC, CPC-H, RHIT, or RHIA) ESSENTIAL POSITION RESPONSIBILITIES/FUNCTIONS * Provide instruction with the focus on teaching and learning to help assure students I each class successfully meet all course outcomes and classroom objectives. * Participate in professional development activities that develop and enhance teaching and facilitation skills. * Participate in campus wide initiatives in support of recruitment, retention and graduation goal attainment including but not limited to, monitoring, adjusting (when needed), and assessing classroom program retention/graduation and meeting with program advisors on a regular basis to discuss student performance and academic concerns. * Fulfill all administrative duties related to instructional responsibilities. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Adjuncts sign a contract with the Dean at the beginning of each term that outlines the class, contact hours, the dates and time of class. Campus based classes are 15 weeks and are paid bi-monthly over an 8-paycheck time frame. The class has a salary range $1,700-$2,300. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. Bryant & Stratton College, a private career college delivering outcomes-based education and training through a flexible, contemporary curriculum in a personalized environment, is seeking dynamic instructors to teach in the Medical Administrative Assistant. MINIMUM QUALIFICATIONS Master's degree in an allied health field required and a coding certification (CMRS, CCS, CCS-P, CPC, CPC-H, RHIT, or RHIA) ESSENTIAL POSITION RESPONSIBILITIES/FUNCTIONS Provide instruction with the focus on teaching and learning to help assure students I each class successfully meet all course outcomes and classroom objectives. Participate in professional development activities that develop and enhance teaching and facilitation skills. Participate in campus wide initiatives in support of recruitment, retention and graduation goal attainment including but not limited to, monitoring, adjusting (when needed), and assessing classroom program retention/graduation and meeting with program advisors on a regular basis to discuss student performance and academic concerns. Fulfill all administrative duties related to instructional responsibilities. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Adjuncts sign a contract with the Dean at the beginning of each term that outlines the class, contact hours, the dates and time of class. Campus based classes are 15 weeks and are paid bi-monthly over an 8-paycheck time frame. The class has a salary range $1,700-$2,300. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Federal Work Study needed to provide administrative support to Athletics. Candidates must be professional and possess general office skills, excellent customer service. General duties include filing, copying, data entry and other tasks as assigned. Applicant is required to attend assist the athletic teams with uniforms (practice and games), keep Esports room up to date. Salary: $16 per hour Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to Bachelor's, Associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. This position is a leadership position responsible for managing the successful employment outcomes in accordance with the mission and values of the organization. The Career Services Director will be responsible for carrying out the strategic priorities for the Career Services Departments within the geographic area to include supervising and directing overall operations. Integral to the success of the position is a strong propensity to successfully manage relationships and develop business opportunities that impact the success of Bryant & Stratton graduates, the campuses in the Market, and the College as a whole. ESSENTIAL POSITION RESPONSIBILITIES/FUNCTIONS Conduct internal relationship management to influence the quality of graduate. Critique, question, recommend solutions, and monitor results of various processes, practices, and methodologies, inside and outside the classroom, which impact the development of students' skills. Possess an ability to manage to the goals of the organization by emulating an ability to set standards, establish priorities and effectively utilize resources. Provide resource and training to enable students to obtain jobs in their field of study at salaries that meet or exceed fair market value. Embrace and embody the College's commitment to relationship management by developing and managing solid relationships with current students and graduates that includes providing counseling and instruction in interviewing, resume preparation, job application, pre-interview preparation and job acceptance negotiation that matches applicant's objectives. Monitor the integration of Career Services into student's educational experience. Coach/advise students in developing personal marketing strategies to secure a job and negotiate a fair compensation package. Work actively with graduates to achieve campus employment and salary goals. Oversee coordination of internships for students. Demonstrate solid relationship management/business development skills by actively engaging the local business community in an effort to initiate and cultivate employer relationships to locate employment leads, identify future staffing needs and identify opportunities for employer interaction with Bryant & Stratton College. Partner with campus Admissions team to generate referrals to the College from employer partners and alumni. Participate in community events and professional associations, promoting the College to area employers and influencers. Work with other campus managers towards achieving campus-wide goals and objectives; participate in appropriate campus committees and taskforces. Ensure compliance with college policy as well as state and federal regulations. Daily use of Microsoft Excel for graduate outcomes tracking. Daily use of CRM system to track graduate and employer information. Qualifications: Bachelor's Degree required; Master's degree preferred Sales and management skills required, including management of staff; educational setting preferred Demonstrated strength in the areas of emotional intelligence, goal management, strategic alignment, coaching, leadership, relationship building and business development Strong computer skills - Excel, PowerPoint, Outlook Salary: $ 70,000-$75,000 Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that ncludes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer.  POSITION: SUBURBAN ACADEMIC ADVISOR REPORTS TO: WNY Market Dean of Instruction Job Summary The primary focus of this position is to meet the academic advising and customer service needs of new and continuing students enrolling into the Associate & Bachelor Degree Programs at Bryant & Stratton College; to coordinate and/or facilitate activities that include new student orientation; monitoring and tracking student retention, student success and student outcomes data, and may teach one or more classes. This position also requires a focus on departmental administrative process and duties. Job Duties Student Advising and Registration Facilitation of new student and continuing student retention activities Course scheduling Managing and maintaining Academic Reports Maintaining proper documentation/academic files/corresponds to both students and faculty Track and Monitor all of students' academic progress/reports/folders Participates with other staff members in the planning, directing and monitoring of special campus events/projects. Researches and analyzes statistical data and performs data entry Organizing various departmental meetings and keeping track of all activities Managing all Banner and SSRS activities Completes education verification Organizes and distributes various student evaluations Assists in both internal and external auditing Assists with retrieving via various management systems Assist in monitoring and tracking student support service activities Performs various administrative duties as assigned May Teach one or more classes to include course preparation as well as preparing the proper documents for the course Other duties as may be assigned by the Dean and/or Campus Director. Competencies and Skills: Communicate effectively Organization Ability to make sound decisions Adaptable/flexible Good problem solving skills Team oriented Ability to work in a busy environment Time management skills Interpersonal skills Product knowledge Being flexible to meet the Campus needs Qualifications: Masters' degree required. Higher Education, Student Affairs Administration or related degree preferred. Instructional experience in higher education is preferred. Salary: $40,000-$45,000 Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.  All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness eligible employer. Apply today! Job Details Experience as a Head Coach is preferred, but candidates with experience as an assistant coach or a background in flag or tackle football will also be considered. The Coach is responsible for developing a competitive and well-rounded program that upholds the College's standards of academic success, character development, and athletic excellence. This position requires strong leadership, recruitment skills, and a deep understanding of team culture and student engagement. The Head Coach will work closely with the Athletic Director to manage the team, enforce College and athletic policies, and support student-athletes on and off the field. Primary Job Duties and Responsibilities: Recruit and retain student-athletes to meet program enrollment goals, minimum roster size, and scholarship budget guidelines. Promote academic success by monitoring the academic performance and classroom engagement of all team members. Collaborate with the Athletic Director to develop and manage the team schedule, including practices, games, and travel arrangements. Ensure the program operates within budget guidelines, including ordering equipment, managing inventory, and processing purchase orders. Foster sportsmanship and team culture that represents the College positively in the community and among peers. Lead daily practices and coach the team in games and tournaments. Accurately maintain and input recruitment, admissions, and marketing data. Ensure compliance with Bryant & Stratton College policies and governing bodies such as the USCAA where applicable. Manage all student-athlete inquiries and follow-ups through the College's CRM system. Position Requirements: Associate degree required; Bachelor's degree preferred Previous coaching experience in flag football, tackle football, or a related sport at the high school level or above Strong understanding of flag football rules and strategies (USA Football or NAIA flag football experience is a plus) Ability to recruit, motivate, and mentor student-athletes Must pass a criminal background check First Aid/CPR certification preferred Valid driver's license and clean driving record required Strong interpersonal, leadership, and organizational skills Must serve as a positive role model for student-athletes both on and off the field This is a Part-time, exempt position. Work hours will vary to meet the demands of recruiting, student engagement, practice schedules, and competitions. Evening, weekend, and occasional overnight travel will be required. Compensation is a annual stipend of $25,000. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to Bachelor's, Associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness eligible employer. Apply today! Responsibilities: Teach General Biology, Anatomy & Physiology I & II, Microbiology and/or Pathophysiology (both lecture and lab portions) for day and evening classes as scheduled. Utilize active learning (facilitation), authentic assessment, and portfolio assignments to support the teaching and learning outcomes of Bryant & Stratton College. Maintain a current knowledge of teaching discipline/field of study evidenced in Teaching Portfolio. Adhere to and uphold all established Bryant & Stratton College operational policies and procedures as described in operation documentation (official catalog, Faculty Guide). Maintain effective communication with students and colleagues. Maintain proficiency with technology, including Microsoft Office 365 products and Learning Management Systems. Provide instruction in face to face and virtual (via Teams) modalities. Adhere to all required Bryant & Stratton College administrative and classroom delivery duties and requirements as outlined in the job description for full-time instructional associates. Serve as a Bryant & Stratton College campus leader by attending and participating in campus-wide initiatives and functions, including, but not limited to staff meetings, in-services, workshops and graduation. Qualifications: Master's Degree or higher in relevant Biology, Zoology, or Doctorate in Medicine. Effective in directing and evaluating student learning and laboratory performance. Demonstrated teaching experience or aptitude. Strong commitment to professional development, application of best practices and student success. Strong team player. Ability to make meaningful and positive connections with a diverse student body in a career college environment. Salary: $60,000-$65,000 Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.  All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics.

Federal Work Study needed to provide administrative support to various campus departments. Candidates must be professional and possess general office skills, excellent customer service. General duties include filing, copying, data entry and other tasks as assigned. Salary: $16 per hour Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Exempt Work Hours: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day. Reports To: Dean of Instruction Location: Orchard Park, NY. This position is hybrid, with travel to our Online Education Campus four times per year. Summary: Bryant & Stratton College Program Managers (PM) perform both administrative and instructional duties. As administrators, PMs support the College mission and vision by overseeing the day-to-day management of their program areas. They are responsible for coaching and mentoring instructors within their program area as related to classroom methodology and delivery. PMs are also responsible for providing guidance to subject-area instructors and for ensuring that all required record keeping and reporting are completed in a timely and accurate manner. This position is best suited to someone who prefers a fast-paced environment, adapts to change, and seeks to actively develop new skills. Essential Duties and Responsibilities: Faculty Management & Development Recruit, train, develop, evaluate, and terminate instructors under the direction of the DOI. Schedule faculty leveraging data and per policy 035 Adhere to and consistently track faculty credentialing per policy 035, including currency of licensures and certifications Coach faculty using the GROW model Work with faculty to improve success rates Work with faculty to improve best practices in teaching online Evaluate faculty through formal and informal measures, including course audits each session, monitoring of weekly discussion report, formal classroom evaluations performed annually & host development discussions with faculty Assists DOI in on-going faculty development to include planning and delivery. Provide on-going faculty development opportunities Supervise, coach, develop, & collaborate with Faculty Administrator (FA) and Faculty Coach (FC) on-going Conduct regular meetings with FA/FC/adjuncts on curriculum changes, updates, and/or specific training per discipline. Ensures faculty teaching portfolios are developed and maintained Curriculum Perform curriculum monitoring for consistent improvement and adherence to the college tenants and academic quality standards Collaborate with Design team members in the course corrections, redesigns, and new build processes Integrate and include instruction and assessment of each of the College's lifelong learning competencies Conduct quality rigor audits on master courses to ensure college standards are being met and maintained. Classroom Management Required to teach 1 course as assigned by per semester adhering to the Seven Principles of Good Teaching and the Community of Inquiry Framework Meet formal classroom observation criteria Class preparation Review/verify content(links), ensure proper course set up Creating & uploading quality BOT documents Effective use of Retention center to identify at risk students Proper use of course announcements in each class section Provides 1 hour of Virtual Office Hours each week to support the classroom teaching and learning Maintaining and adhering to grade book requirements Administrative Responsibilities Provide program and/or course retention and graduation analysis and recommendations for improvement strategies. Adhere and uphold, and comply with all established operational policies and procedures Ensures FA's, FC's, and faculty adhere to classroom responsibilities as outlined in the description Reviews all BOT documentation each session for accuracy and quality as outlined in the Instructional Guide Creates at minimum three action plans annually Assists in scheduling process to include creating and monitoring the Online schedule, campus only section waitlist, and Professional Skills Center requests every session. Ensures all course section final grades are posted on time Professional Development Lead training opportunities with faculty such as through faculty meetings and/or discipline specific meetings Organize and facilitate on-site or asynchronous meetings under the guidance of the Dean. Attend team professional development web calls/workshops, etc Independent or Manager assigned professional development Skill Port CEUs for certifications Conferences related to college's mission/vision Stay current in field and ensure curriculum is contemporary Research and share methodologies for student engagement in the Online environment Document professional development and learning in an electronic portfolio Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Qualifications: Master's Degree that meets Bryant & Stratton College's credentialing policy, including a minimum of 12 credit hours in educational theory. If a new hire doesn't have teaching theory within his/her master's degree, he/she will be required to attend 12 credit hours in teaching theory or a teaching certification (100% paid by college) within 18 months. Experience in higher education Internet Savvy Proficient in Microsoft Office, particularly Word, Excel, PowerPoint, Outlook, One Note Experience in a Learning Management System (LMS) Preferred qualifications: At least 2 years management experience Experience in Online Education Professional certifications in the area of expertise (if applicable) Project management Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position also requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. Application Process: Please complete an application, and upload a cover letter, resume, unofficial transcripts, copies of license, and teaching philosophy for consideration. Salary: $65,000 per year. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply now to join our team of student-focused associates! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. SUMMARY: The Faculty Development Coach serves as a coach and mentor toward the career-based Teaching and Learning Philosophies of Bryant & Stratton College. The coach provides support to faculty associates in improving their teaching methodologies as well as approaches to assessment and evaluation as they relate to the “Principles of Effective Instructional Practice,” “Bloom's Taxonomy,” “Rigor Standards Framework,” “Scaffolding Principles,” and “Community of Inquiry.” The coach assists the instructor in understanding how Bryant & Stratton College adopted and adapted these principles to create a framework for instruction and faculty development. Responsibilities will include coaching and mentoring of faculty who teach in multiple modalities. The coach provides support toward the effective integration of these principles into faculty member's instructional and assessment philosophies as well as associated practices. RESPONSIBILITIES: The Faculty Development Coach is responsible for: Meeting with faculty members individually to provide feedback on strategies to incorporate the “Principles of Effective Instructional Practice,” “Bloom's Taxonomy,” and “Community of Inquiry,” into the regular practice of lesson planning, classroom facilitation and management, and assessment. Coach will use a needs-based approach to assess needs of the instructor based on previous professional and teaching experience. Coach will observe ground-based and virtual classrooms through a cycle established by the academic leader to provide feedback on the strengths, weaknesses, and opportunities of the instructor's methods in relationship to the College's teaching and assessment philosophies. Providing written reports to faculty members on their usage of the College's Teaching and Learning Philosophies and associated concepts toward effective instructional and assessment methods within the ground-based and virtual classroom. Tracking of instructor progress and providing insight into the management of the coaching and evaluation cycle through various paper-based and electronic resources. Modeling best practices where appropriate. Collaborating with academic leaders in providing ongoing support for faculty members on an individual basis as well as from a holistic perspective. Being knowledgeable on contemporary and current research and instructional methodologies. This includes knowledge of various learning management systems and other classroom technologies to support ground-based, online, virtual, and distance instruction. Promoting a network of faculty development within the college. Serving on various regional academic committees and/or councils specifically related to faculty, instruction, and /or assessment. Participating in the development and delivery of workshops and related training programs. COMPETENCIES: Strong interpersonal skills Technological aptitude with contemporary software and apps Positive and supportive attitude Success oriented Leadership skills Organized Adaptable Ability to work with individuals and teams Strong verbal and written communication skills Presentation skills Willingness to work flexible hours QUALIFICATIONS: Master's Degree Administrative experience in education Classroom teaching experience Curriculum Development experience Experience teaching in and/or observing instruction in multiple modalities is preferred. Salary : $20.00 to $25.00 per hour. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.

Continuing Education - AAPC - Approved Instructor / CPC-I Non-Exempt Reports To: Program Manager/Faculty Administrator Continuing Education - AAPC - Approved Instructor / CPC-I Bryant & Stratton College, a leader in healthcare training, is seeking experienced healthcare professionals to provide online classroom instruction for our Professional Medical Coding Curriculum (PMCC) classes. The focus of these courses is on preparing students for the Certified Professional Coder exam. Candidates must be effective communicators comfortable with using various teaching methods and technology. Preferred Requirements: Qualified candidate will possess a Master's degree in any of the following or closely related disciplines: Biology, Anatomy, Physiology, Nursing, or a Doctorate in Medicine or Chiropractic A current AAPC-Approved Instructor or CPC-I certification also required Minimum Requirements: Qualified candidate will possess a Bachelor's degree in any of the following or closely related disciplines: Biology, Anatomy, Physiology, Nursing. A current AAPC-Approved Instructor or CPC-I certification also required To be considered for a Part-Time faculty position, applicants are to submit the following items with the application: Resume/CV PhD (if applicable), Masters, and Bachelor's unofficial transcripts At least 3 professional references (be sure to include phone numbers and email addresses) During the application process, please be sure to upload all of these documents under the documents section. Bryant & Stratton College Online adjunct instructors will support the college mission and vision by facilitating an active virtual learning classroom through alternative delivery methodologies. Instructors will maintain contemporary knowledge and skills in their discipline to support their expected classroom responsibilities. Instructors will participate in departmental, campus-wide, and college-wide activities to support the needs of the student population and the Online Education team. Job Responsibilities: Classroom Preparation & Performance Prepare course(s) assigned in Blackboard with required elements by the designated deadline. Throughout each session, provide approximately 12-14 hours per week of instruction over the course of five days each week, per course. This includes facilitating discussion, grading student work, checking email, engaging in personalized retention efforts and outreach to support student success, and answering student inquiries. Respond to all outreach (email, text, calls, etc.) from students, supervisors, colleagues, etc. within 48-hours . This includes responding to inquires in the “Ask Your Instructor” forum in each section. Facilitate discussion with substantive, high-quality posts, higher-order questioning, and supplemental resources, ensuring minimum participation in discussion of at least three days each week (including Weeks 1 & 7.5). Respond to 100% of students' initial posts within the designated weekly timeframe. Substantive responses must include personalized comments and ask a higher-level thinking question whenever possible. Close the loop after asking questions and receiving responses from students A requirement is to post in discussion early in the week (with some posts and replies made by Wednesday) and then show an engaging presence again in the middle and end of the week. A week-opening post should include supplemental material and/or EQ(s) from the supplemental syllabus. Demonstrate the ability to apply the Seven Principles for Good Practice in Undergraduate Education, which will be evaluated through informal and formal observations annually. These observations are completed using tools such as midsession checks, yearly formal evaluations, etc. The seven principles are: Encourage contact between students and faculty, Develop reciprocity and cooperation among students, Encourage active learning, Give prompt feedback, Emphasize time on task, Communicate high expectations, and Respect diverse talents and ways of learning. Ensure the grade book is updated each week no later than Thursday at 11:59 pm, ET for Weeks 1-6, and 9 am ET Thursday after the last day of class for Weeks 7 and 7.5. Review student work, adhere to grading rubrics, and provide detailed, individualized feedback. If grading is completed early in the week, review the grade book again before the grading deadline to ensure all submissions have been graded and zeroes have been reverted (if applicable). Ensure zeroes are entered weekly for students who do not submit assignment(s) by the due date. Late work needs to be graded when completing the next round of grading in the class to ensure students have an accurate picture of their standing in the class. It is not to be left until the end of the course. Ensure that zeroes are reverted each week for work that was submitted late. Meet final grades deadline for each course each session, which is Thursday after the last day of class at 9:00 am ET. Meet with FAs and/or PMs as requested, for coaching, performance improvement, and/or professional development Utilize provided retention tools weekly from Weeks 2-7 to monitor at-risk students, communicate with students and their advisors (observers), and document outreach attempts. Utilize active learning strategies, authentic assessment, and APA guidelines in the classroom. Encourage student usage of electronic portfolio assignments to support the teaching and learning outcomes of the college. Follow the college's plagiarism policy to promote academic integrity in all courses, no matter what level or subject matter. Understand the college's rigor standards, active learning strategies, best practices in Online teaching, and Bloom's Taxonomy standards and be able to apply them to the classroom. Comply with all student ADA accommodations provided by the ADA Coordinator Encourage student participation in student survey/faculty evaluation within each course and routinely download and review survey responses after each session. Administrative Requirements Outside of Teaching Maintain current knowledge of teaching disciplines/fields of study and best practices in distance education through professional development opportunities and provide documentation to B&SC as required Participate in all required live and asynchronous faculty meetings to stay eligible for scheduling in the upcoming sessions (course assignments are based on student enrollment and are never guaranteed). This is required even if someone is not actively teaching each session. Missing 2 consecutive faculty meetings without approval from the Program Manager may result in alleviation of adjunct status. Participate in campus-wide initiatives in support of retention and persistence to graduation goals Complete all required workshops/seminars as necessitated by management In addition to the criteria identified here, adjunct faculty are required to adhere to and uphold all established policies and procedures as described in operating documentation ( Official Catalog & Faculty Guide ). For Online Education, adjunct faculty's maximum teaching limitation is14-contact hours per term; each course is 3-contact hours. All course assignments are based on a variety of factors including adherence to all administrative requirements (i.e.: quality discussion participation, personalized feedback, faculty meeting attendance, on-time final grades completion, course preparation, etc.), projected student enrollment, scheduling needs of the program, iFit scores, and other criteria. Course assignments are not guaranteed for each session. All instructors will possess and exhibit the qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects. All instructors are expected to possess the credential and experiential requirements described in Bryant & Stratton College Policy No. 035. All instructors are expected to maintain a contemporary skillset in support of active learning and authentic assessment evaluation methodology. Upon hire, the College has designated a probationary period of 12-months for an Associate to be trained and assimilated into the College and to ensure all job responsibilities are met. All instructors are required to possess the technology required to facilitate online courses. The minimum requirements can be found here: https://www.bryantstratton.edu/admissions/online/technology-requirements Serve as a brand ambassador for B&SC - promote the college inside and outside of the work environment (through means such as mentoring, participating in college projects, committees, and initiatives, referring adjuncts and students to the college, supporting building-based campuses in any capacity, acting as a SME for new or revised course builds, and keeping curriculum contemporary by submitting course support tickets for errors, updates, or ideas) Collaborate with full-time faculty as part of an active community in discipline to help identify potential areas of improvement and raise classroom performance All course assignments are based on a variety of factors including adherence to all administrative requirements (ie., faculty meeting attendance, final grades, and course preparation), projected student enrollments and scheduling needs of the program. Knowledge, Skills, and Abilities: All instructors will possess and exhibit the qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects. All instructors are expected to possess the credential and experiential requirements as described in Bryant & Stratton College Policies. All instructors are expected to maintain a contemporary skill set in support of active learning and authentic assessment evaluation methodology. Upon hire, the College has designated a probationary period of twelve months for an Associate to be trained and assimilated into the College and to ensure all job responsibilities are met. Please sign this job description with an original signature, scan, and submit with your new hire documentation. Qualifications: Master's Degree; Preferred earned PhD Degree. Three (3) years' experience in education at the college level within the last ten (10) years; instruction in educational theory Expertise in the areas in which they teach Demonstrated leadership skills, integrity, and ethical practice with emphasis on problem solving, conflict management/ resolution, adaptability, creativity, and sensitivity to diversity Willingness to self-assess, take feedback, and incorporate results into practice Ability to recognize and proactively address areas of opportunity and challenge Documented management experience in an educational setting Proven administrative, evaluative, analytical, strategic thinking and organizational skills Excellent oral and written communication skills Proficiency with Microsoft Office Suite and Internet applications Proficiency with other technologies currently used in Nursing profession Proven ability to function as a member of a team within established college, state, federal, and accrediting/approval agency regulations, policies and procedures Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position also requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. Application Process: Please complete an application, and upload a cover letter, resume, unofficial transcripts, copies of license, and teaching philosophy for consideration. Salary Range: $1700 - $2000 per course The salary range for this position reflects a comprehensive evaluation of multiple factors that influence compensation determinations, encompassing considerations such as degree level, professional licenses, certifications, and various organizational requirements. It's important to note that the disclosed range estimate may not account for potential geographical variations linked to the location where the position is filled or the number of students per class. At Bryant & Stratton College, it is uncommon for individuals to be brought on board at or close to the upper limit of the compensation range assigned to their respective roles. Compensation decisions are always contingent on the unique circumstances and specific details of each individual case. Continuing Education - AAPC - Approved Instructor / CPC-I Bryant & Stratton College, a leader in healthcare training, is seeking experienced healthcare professionals to provide online classroom instruction for our Professional Medical Coding Curriculum (PMCC) classes. The focus of these courses is on preparing students for the Certified Professional Coder exam. Candidates must be effective communicators comfortable with using various teaching methods and technology. Preferred Requirements: Qualified candidate will possess a Master's degree in any of the following or closely related disciplines: Biology, Anatomy, Physiology, Nursing, or a Doctorate in Medicine or Chiropractic A current AAPC-Approved Instructor or CPC-I certification also required Minimum Requirements: Qualified candidate will possess a Bachelor's degree in any of the following or closely related disciplines: Biology, Anatomy, Physiology, Nursing. A current AAPC-Approved Instructor or CPC-I certification also required To be considered for a Part-Time faculty position, applicants are to submit the following items with the application: Resume/CV PhD (if applicable), Masters, and Bachelor's unofficial transcripts At least 3 professional references (be sure to include phone numbers and email addresses) During the application process, please be sure to upload all of these documents under the documents section. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer. Apply today! Position title: Substitute Professor Location: Buffalo campus Job Summary: Follow the course syllabus for each class they teach Lecturing, leading class discussions and conducting other teaching activities during scheduled classes Answering questions and providing additional support for students Calculating and submitting grades for all students Collaborating with other professors to create coursework or support the department Following established expectations and protocols for the department Conducting research and staying current in the field Requirements: Bachelors Degree required SALARY: $22.00 per hour This position is not eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”).  Bryant & Stratton College is an Equal Opportunity Employer.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. Bryant & Stratton College, a private career college delivering outcomes-based education and training through a flexible, contemporary curriculum in a personalized environment, is seeking dynamic instructors to teach in the Medical Administrative Assistant. MINIMUM QUALIFICATIONS Master's degree in an allied health field required and a coding certification (CMRS, CCS, CCS-P, CPC, CPC-H, RHIT, or RHIA) ESSENTIAL POSITION RESPONSIBILITIES/FUNCTIONS Provide instruction with the focus on teaching and learning to help assure students I each class successfully meet all course outcomes and classroom objectives. Participate in professional development activities that develop and enhance teaching and facilitation skills. Participate in campus wide initiatives in support of recruitment, retention and graduation goal attainment including but not limited to, monitoring, adjusting (when needed), and assessing classroom program retention/graduation and meeting with program advisors on a regular basis to discuss student performance and academic concerns. Fulfill all administrative duties related to instructional responsibilities. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Adjuncts sign a contract with the Dean at the beginning of each term that outlines the class, contact hours, the dates and time of class. Campus based classes are 15 weeks and are paid bi-monthly over an 8-paycheck time frame. The class has a salary range $1,700-$2,300. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Federal Work Study needed to provide administrative support to various campus departments. Candidates must be professional and possess general office skills, excellent customer service. General duties include filing, copying, data entry and other tasks as assigned. Salary: $16 per hour Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Non-exempt Work Hours: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day. Reports To: Admissions Manager This sales position is responsible for the recruitment and retention of qualified online students through the demonstrated use of consultative needs based selling in a call center environment. The Admissions Advisor is responsible for building long-term relationships both internally and externally with the specific intent of improving lead conversion, increasing enrollment, and maintaining desired retention rates. Essential Duties and Responsibilities: Goals: Meet and maintain conversion metrics dictated by projected budgetary enrollment. Sales-Driven Interview: Interview and enroll qualified students through phone, email, chat, and other electronic communication methods. Use effective probing to determine needs and deliver a value-based enrollment experience. Manage the enrollment process for each student ensuring admissions requirements are met, all proper paperwork is completed, and all deadlines are met for each term/start. Effectively communicate the admissions process to students. Financial Aid Partnership: Facilitate interdepartmental communications with Financial Aid. Successfully collaborate with FA Partner to ensure coordination of all enrollment activities and maintain a positive student experience through meetings and electronic CRM communications. Referral, Retention & Relationship Building: Provide excellent customer service and support services to the student to help increase campus retention and graduation rates. Demonstrate consistent and effective follow up. Contact potential students designated as Leadbank and Rollover. Secure referrals and generate leads from all internal and external sources (alumni, students, etc.). Documentation: Prepare/maintain accurate records and ensure proper documentation in the CRM database. Complete all paperwork in a timely manner. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Qualifications: Associate's Degree is required 1-2 years previous sales experience Proficient with Microsoft Office and the Internet Strong phone skills Preferred qualifications: Bachelor's degree preferred Previous call center experience Physical Demands and Work Environment: Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds. Position requires the use of computer technology/equipment. Position requires the ability to hear conversations and receive information in person and over the telephone. Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly. Starting Salary: $46,000 per year ($22.12 per hour). This role is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. Apply today for immediate consideration! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer. Sales, customer service, administrative, student support