The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$30k-41k yearly est. 60d+ ago
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Seamstress/Tailor
Buckle 4.0
Buckle job in Austin, TX
The Seamstress/Tailor position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Perform quality alterations on merchandise at store location
Follow ticket instructions and markings based on Guest specifications
Accommodate Guests with on the spot alterations when requested by Store Leaders
Meet deadlines and Guest expectations for merchandise alterations
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Use Buckle provided sewing machine and supplies to perform alterations.
Measure and mark alteration lines.
Pin altering folds or mark on cloth at seam to indicate alterations in progress.
Remove stitches from garment, using ripper or razor blade.
Resew merchandise using needle and thread or sewing machine.
Press merchandise, using a hand iron or steamer.
Repair defective merchandise.
Remove spots or stains from merchandise.
Record all work and follow through on the alteration log.
Record required alterations and instructions.
Uphold specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
Flexible with hours as they may fluctuate seasonally based upon business need.
Open-minded for review on the amount of work that needs to be re-done.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbook
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related sewing, fitting, and alteration experience and/or training; or equivalent combination of education and experience.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate is frequently required to walk; climb or balance, jump, and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 25lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$21k-25k yearly est. 7d ago
Seasonal Sales Associate
Tailored Brands 4.0
Austin, TX job
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
Competitive hourly rates
Flexible schedules to meet your availability!
Generous employee discount on first purchase
Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
Desire to learn and adapt to new programs
Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
Our Seasonal Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to:
Engage as a member of a high-performing team through trust, commitment, and a focus on results.
Build a relationship with your customer from greeting through post-sale contact.
Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
Handle the cash register, as a cashier, at the point of sale in the store.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$21k-26k yearly est. 8d ago
AE - Stock Associate - Early Morning (Off-Hours)
American Eagle Outfitters 4.4
Austin, TX job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-31k yearly est. Auto-Apply 32d ago
Assistant Store Manager
Guess?, Inc. 4.6
Round Rock, TX job
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
Reports To: Store Manager
Supervises: Assists management with all sales associates, desk associates, and stock associates
Essential Functions
People Development
* Training Completion: Ensure all associates complete training per company guidelines.
* Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
* Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
* Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
* Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Operational Effectiveness
* Payroll Management: Meet all payroll expectations.
* Loss Prevention: Control company assets by meeting all loss prevention measures.
* Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
* Decision Making: Use sound judgment when making decisions.
* Communication: Maintain excellent communication skills.
* Integrity & Respect: Act with integrity and respect.
* Adaptability: Adapt to changes required by the business.
* Multitasking: Ability to handle multiple tasks simultaneously.
* Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
* Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
* Proficiency in personal computer use and detailed report analysis.
* High school education or equivalent preferred.
* Ability to perform heavy lifting in excess of 30 pounds.
* Ability to stand for a minimum of eight hours during scheduled shifts.
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Tuition reimbursement
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
* Desire to learn and adapt to new programs.
* Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:
* Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
* Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
* Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
* Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$22k-28k yearly est. 14d ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Austin, TX job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-34k yearly est. Auto-Apply 39d ago
Rack Beauty Concierge - The Parke Rack
Nordstrom Inc. 4.5
Cedar Park, TX job
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in the life… * Share your love of beauty trends and tell customers all about product knowledge * Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
* Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
* Defuse customer situations and provide resolution in a timely and effective manner
* Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day
You own this if you have…
* Enthusiasm and a sense of adventure, see the glass as half full
* Accountability, initiative, and a high level of ownership
* Organizational skills, attention to detail, and ability to prioritize multiple tasks
* A calm head in a busy retail environment
* Solid math, verbal, and written communications skills
Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$16.40 - $17.10 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Youtube Link: *****************************************
$16.4-17.1 hourly Auto-Apply 6d ago
Full-Time Customer Service Supervisor
Kohl's 4.4
Sunset Valley, TX job
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You'll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Required
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $19.50
$19.5 hourly Auto-Apply 20d ago
Sales Associate - White House Black Market Holiday Hiring! If you are 16 and older, apply today!
Chicos Fas Inc. 4.1
Bee Cave, TX job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. We are adjusting our minimum hiring age for this location to 16 years of age to support holiday hiring. Please note these are seasonal roles and
employment will end no later than January 16, 2022. POSITION OBJECTIVE:The
Sales Associate is responsible for supporting Management in in promoting a
customer and product-focused sales culture, where our values and guiding
principles are at the forefront of all store operations, including ensuring a
great customer experience and maximum profitability. We love what we do, and
believe that with our teams, we are the most amazing place to work, learn, and
grow! FUNCTIONAL
RESPONSIBILITIES: Drive
for Results• Meets
company sales goals by utilizing sales techniques and communicating product
knowledge to the customer; recommends merchandise selections or helps to locate
or obtain merchandise based on customer needs and desires.• Maintains
knowledge of current sales and promotions; maintains pricing and visual
standards.• Maintains
standards in merchandise handling, presentation, loss prevention, and all other
duties as directed by Management.• Participates
in visual directives including monthly store sets and zone maintenance. Customer
Experience• Models
and promotes the Most Amazing Personal Service (MAPS) principles and standards,
offering a cohesive omni channel experience.• Ensures
prompt resolution of customer concerns.• Ensures
a fast and efficient register experience, remaining current on policies
regarding payments, coupon acceptance, returns and exchanges, security
practices and other applicable operations.• Reinforces
buying decisions at the checkout and achieves add on goals including gift card
sales.• Signs
up clients for reward program.• Builds
and maintains a solid customer following through clienteling and wardrobing.• Knows
current product fit and style assortment offerings in store and on line.• Maintains
consistent client communication through utilization of customer book.Operational
Excellence• Supports
replenishment activities that keep the store full and abundant.• Assists
with locate fulfillment.• Assists
with visual directives, including floor sets, window changes, visual
presentations, signage placement, etc. as directed.• Assist
with boutique cleanliness and organization Teamwork
and Growth• Promotes
an inclusive, collaborative approach to problem solving.• Seeks
personal developmental opportunities and readily solicits feedback.Other
duties as assigned. This
position may be found in multiple brands. Some duties may vary from
brand to brand. QUALIFICATIONS:· High
School diploma or equivalent· Retail
or sales experience preferred· Must
be 18 years of age or older **Except for temporary, seasonal hiring needs · Excellent
communication skills· Excellent
customer service skills· Able
to learn or adapt to technology provided by the company· Strong
organizational skills and ability to multi-task in a fast-paced environment· Able
to communicate with customers, Associates, and Management· Regular
attendance is essential to this position to ensure adequate coverage to meet
company objectives. Ability to work a flexible work schedule,
including nights, weekends, and holidays is required PHYSICAL
REQUIREMENTS:· Constant
Walking/Standing- 67-100% of 8-hour shift· Occasional
Lifting up to 50 lbs.- 1-33% of 8-hour shift· Frequent
Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for
top talent to join our store teams. When we do have an open position, we will
review your application to determine if your qualifications are a match with
our position requirements. You may apply to any location or position at any
time; however, the position to which you apply may not currently be open.
Accommodation is available to applicants for employment with disabilities. To
request accommodation during the application process, please contact your local
Store Manager for assistance.
3307 Hill Country Galleria
$25k-29k yearly est. 16d ago
Management Trainee Program
Buckle 4.0
Buckle job in San Marcos, TX
The Management Trainee position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Maintain and build good Guest relationships to develop a client based business
Model, encourage and demonstrate leadership in customer service and selling skills
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
Motivate Teammates to initiate and complete daily tasks
Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
Actively recruit for the store and participate in interviewing with Store Manager
Support Store Manager by setting up all interviews
Visual Merchandise Management
Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
Responsible for managing product categories such as: denim, shoe, promotions and supplies
Maintain store standards of excellence at all times
Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
Review completed Management Trainee assignments with District Manager
Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings
Complete register balance and bank deposits accurately, daily and on time
Adhere to Loss Prevention policies and store key controls at all times
Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
Convey feedback to Store Manager with regard to sales and Teammate performance
Monitor and maintain adequate inventory of supplies
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Communicate store repair needs to Store Manager
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Supervisory and Leadership
Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
Act as the Store Manager in their absence
Ability to travel and cover other Stores within District based on business needs
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Objective Qualifications
No visa sponsorship is available
Ability to operate a motor vehicle and travel, including overnight as required
Relocation may be required
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$32k-39k yearly est. 18d ago
Store Receiving Associate Part Time
Tailored Brands 4.0
Austin, TX job
Lead Receiving Associate For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
* Competitive hourly rates
* Flexible schedules to meet your availability!
* Tuition reimbursement
* Generous employee discount on first purchase
* Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
* Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
* Desire to learn and adapt to new programs.
* Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Our Receiving Associates are responsible for performing a variety receiving and merchandise processing, but not limited to:
* Monitoring and evaluating the effectiveness and productivity of receiving process
* Ensuring the merchandise is correctly checked in, ticketed, hung, folded, tagged delivered to the proper staging or selling floor area on a daily basis
* Inputting all receiving information in the Store Receiving and Transfer (SRT) System and Manager's Workstation in an accurate and timely manner
* Maintaining all receiving paperwork and files
* Processing in a timely and accurate manner all RTV's, transfers and damaged merchandise according to Company procedures
* Ensuring proper receiving procedures are used to eliminate and/or control inventory shortages and overages.
Physical Requirements
Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$23k-28k yearly est. 43d ago
Coordinator of Sales / Millwork
84 Lumber 4.3
Georgetown, TX job
Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible". 84 Lumber is hiring immediately and has the perfect career opportunity for you!
WHO IS 84?
84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you!
COMPREHENSIVE BENEFITS PACKAGE:
We offer all the benefits you expect from an industry leader, including:
* Paid Time Off (PTO), sick and personal days
* Medical, dental and vision insurance
* Holiday pay
* Flexible Spending Accounts (FSA) for medical and dependent care
* Annual profit sharing and 401(k) with employer match (based on company profits)
* Discounts on building materials and other retail partnerships
RECOGNITION & Awards:
In 2024, 84 Lumber was proudly recognized as one of:
* America's Most Trustworthy Companies by Newsweek
* Top Retailers by USA Today
* Largest Private Companies by Forbes
* Fastest-Growing Companies by 5000.
LOCATION: 610 Blue Springs Blvd. Bld. 1, Suite 125, Georgetown TX 78626
The Coordinator of Sales is responsible for assisting salespeople in their customer service activities. This includes creating estimates from quotations provided by the salesperson, sourcing product needed to fulfill job requirements, taking customer and vendor phone calls and responding quickly and efficiently. The Coordinator is responsible for the accurate invoicing of material. Some store maintenance responsibilities as assigned by the Store Manager.
Must have previous experience with Millwork
REQUIREMENTS:
* Education: High school diploma or GED equivalent
Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey!
84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.
Responsibilities
* Inputting estimates into POS system
* Sourcing materials
* Customer service
* Order Entry and Invoicing
* Accounts receivable
Qualifications
* Invoicing System
* Inventory System
* Word Processing Software
* Spreadsheet and Internet Software
* Excellent communication skills
* Effective multitasker
* Professional phone and email etiquette
* Respond to common inquiries from customers
* Ability to define problems, collect data, establish facts, and draw valid conclusions
84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************.
* Invoicing System
* Inventory System
* Word Processing Software
* Spreadsheet and Internet Software
* Excellent communication skills
* Effective multitasker
* Professional phone and email etiquette
* Respond to common inquiries from customers
* Ability to define problems, collect data, establish facts, and draw valid conclusions
84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************.
* Inputting estimates into POS system
* Sourcing materials
* Customer service
* Order Entry and Invoicing
* Accounts receivable
$30k-36k yearly est. 57d ago
Assistant Manager - 2nd
Rack Room Shoes Inc. 4.2
Pflugerville, TX job
31161 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 543
Rack Room Shoes 543
Pay Range:
Stone Hill T/C Suite 400
18700 Limestone Commercial Dr
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Pflugerville, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-36k yearly est. 60d+ ago
Personal Stylist - Barton Creek Square Mall
Nordstrom Inc. 4.5
Austin, TX job
The ideal candidate is motivated, enjoys working one on one with customers and thrives in a commissioned sales environment. If you share our love for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career.
A day in the life…
* Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
* Consistently seek new fashion and product knowledge to act as an expert for the customer
* Provide expertise and honest confident feedback regarding merchandise style and fit
* Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
* Develop an extensive personal clientele
You own this if you have…
* Confident in selling all price points in all departments
* Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
* Proven ability to develop extensive relationships with customers
* Knowledgeable and enthusiastic about high-end, designer fashion
* Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$14.65 - $14.65 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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$30k-41k yearly est. 60d+ ago
Team Lead
Rack Room Shoes 4.2
Georgetown, TX job
29630
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 441
Rack Room Shoes 441
Pay Range: $12-$13
Wolf Ranch Shopping Center
1019 W University Ave Ste 1001
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Georgetown, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$12-13 hourly 60d+ ago
Management Trainee Program
The Buckle 4.0
The Buckle job in San Marcos, TX
The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Maintain and build good Guest relationships to develop a client based business
* Model, encourage and demonstrate leadership in customer service and selling skills
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
* Motivate Teammates to initiate and complete daily tasks
* Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
* Actively recruit for the store and participate in interviewing with Store Manager
* Support Store Manager by setting up all interviews
Visual Merchandise Management
* Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
* Responsible for managing product categories such as: denim, shoe, promotions and supplies
* Maintain store standards of excellence at all times
* Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
* Review completed Management Trainee assignments with District Manager
* Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
* Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
* Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings
* Complete register balance and bank deposits accurately, daily and on time
* Adhere to Loss Prevention policies and store key controls at all times
* Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
* Convey feedback to Store Manager with regard to sales and Teammate performance
* Monitor and maintain adequate inventory of supplies
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
* Communicate store repair needs to Store Manager
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Supervisory and Leadership
* Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
* Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
* Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
* Act as the Store Manager in their absence
* Ability to travel and cover other Stores within District based on business needs
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Objective Qualifications
* No visa sponsorship is available
* Ability to operate a motor vehicle and travel, including overnight as required
* Relocation may be required
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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