The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$29k-40k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Visual Merchandiser (Full-time)
Buckle 4.0
Buckle job in The Woodlands, TX
The Visual Merchandiser's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Visual Merchandising Teammates will contribute to profitability by taking charge of the visual appearance and shopability of the store using visual guidelines.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure timely installation and demonstrate the ability to properly install and remove window presentations and store promotion events in a timely manner, including the ability to pack, unpack, and prep all props while supporting the visual direction of the company standard.
Partner with store leadership to discuss and plan store layouts and creative design flow of the merchandise including product rotation and markdown placement.
Strive to do better business by consistently communicating with leadership team.
Educate the reasons driving visual strategies to Buckle leadership.
Display urgency when getting new product to the floor.
Assisting with Guests and Teammates as needed.
Strategic understanding of the Sales Presentation, Register and iPad to help assist Guests. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$25k-32k yearly est. 15d ago
Sales Associate
Rack Room Shoes Inc. 4.2
Houston, TX job
31118 Seasonal Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 336
Rack Room Shoes 336
Pay Range: 11.00
Meyerland Plaza
240 Meyerland Plaza
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Houston, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$21k-28k yearly est. 60d+ ago
AE - Stock Associate
American Eagle Outfitters 4.4
Houston, TX job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-30k yearly est. Auto-Apply 22d ago
Manager, Employee Relations and Field Operations
Tailored Brands 4.0
Houston, TX job
Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.
About the Job
We currently have an exciting opportunity Manager, Employee Relations and HR Field Operations. The individual will lead the team responsible for conducting thorough and professional investigations into Employee Relations complaints. Additionally, this individual will lead a team responsible for managing the human resources administrative operations for the store organization. This role involves coordination with cross-functional business partners and employment counsel for HR related interactions.
What You'll Do | Key Accountabilities
* Establish a team with a high level of credibility as trusted advisors and partners.
* Work collaboratively with Legal, HR team members, and enterprise leadership in carrying out responsibilities on employee relations matters.
* Provide training and leadership to Employee Relation Specialists responsible for conducting investigations into employee concerns, ensuring that investigations are impartial, accurate, timely, and thorough.
* Partner with the HRBP team and enterprise leadership to provide investigation key findings in a clear and concise manner, while providing recommendations for resolution.
* Maintain well-organized and easily comprehendible documentation processes for the department.
* Log, track and report on employee relations complaints and investigations into central complaint repository.
* Maintain employee relations reporting and identify patterns or trends to complaints, providing leadership with feedback and recommendations.
* Recommend opportunities to increase investigation process efficiency, effectiveness, and operational excellence.
* Establish human resources administrative operations practices and procedures for the field organization.
* Innovate to optimize human resources operational administrative efficiencies, coordinating with cross-functional partners where needed to remove roadblocks and expedite outcomes.
* Establish and maintain a professional and cohesive working relationship with your peers, cross-functional teammates, and department leaders.
* Additional job duties as assigned.
What You'll Bring | Skills & Experience
* 7+ years or equivalent HR compliance, HR generalist or employee relations experience.
* Bachelor's Degree in Human Resources or equivalent experience.
* Prior supervisory or managerial experience in leading a team and process.
* Excellent written and verbal communication skills with the ability to flex to various audiences.
* Ability to create and maintain professional relationships within all levels of the organization.
* Strong ability to handle confidential information and conduct sensitive investigations, while remaining impartial in your quest to resolve employee concerns.
* Ability to provide solutions to complex issues, while considering the needs of the business, Company policy and adherence to legal regulations.
* Exceptional time management and follow-up skills. Experienced at prioritizing and working under time constraints, overseeing multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments.
* Available for infrequent travel as needed for meetings or in market investigations.
* Strong expertise of Microsoft Office Products including Outlook, Word, Excel, and PowerPoint, along with ability to adapt to new technology quickly.
Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.
Work Environment, Physical & Mental Demands
* Ability to sit and work at a computer keyboard for extended periods of time
* Ability to stoop, kneel, bend at the waist, and reach daily
* Able to lift and move up to 25 pounds occasionally
* Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
* Hours regularly 40 hours per week, as work dictates, three days in office at our Houston Corporate Office and two days from home office.
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
* Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
* Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head start to the weekend
* Holiday Early Departure | close out early the business day before a company observed holiday
The starting salary for this position is $92,809-$123,760. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $140,000. Other compensation may include a 12% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
$92.8k-123.8k yearly 22d ago
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters 4.4
Houston, TX job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$64k-106k yearly est. Auto-Apply 16d ago
Sr Window System Engineer
Tailored Brands 4.0
Houston, TX job
At Tailored Brands, we help people love the way they look and feel for their most important moments. Our Technology team loves the way they feel and thrive at work, with: * Flexible work opportunities, including remote and hybrid options * Small, empowered teams that have fun delivering real value for our customers
* A culture that values a 50-year legacy while eagerly embracing the future
Want to be part of this? We currently have an exciting opportunity for Sr Window System Administrator to join our Tailored Technology team. This individual will recommend, develop, configure, install, monitor, and support operating systems and server hardware for the Company's Windows based servers.
What you'll do
* Ensure high availability and optimal performance of client/server applications and services.
* Design, implement, and maintain processes and procedures for the efficient management of the server environment.
* Diagnose, resolve, and document hardware, software, and network issues in a timely and accurate manner.
* Automate the provisioning, configuration, and management of Windows Servers and VMware hosts using Infrastructure as Code (IaC) principles.
* Build, configure, and deploy Windows-based servers and related software, including hardware setup, OS installation, patch management, and data center integration.
* Develop and maintain standardized server images that align with company best practices to ensure consistency and speed in server deployment.
* Architect, design, and support a diverse VMware infrastructure, including systems software, applications, and configurations.
* Plan, implement, and monitor security measures to protect organizational data, software, and hardware.
* Monitor system and network performance using master consoles, ensuring reliable access and optimal utilization.
* Gather and analyze business and technical requirements to predict, interpret, and meet system and network needs.
* Maintain accurate system inventory, including warranty, maintenance, patching, backup, and configuration details.
* Apply patches and perform upgrades for server hardware, firmware, and Windows operating systems.
* Continuously monitor server performance, identify potential issues, conduct problem analysis, and proactively implement corrective actions.
* Create and maintain detailed documentation including disaster recovery plans, environment diagrams, build guides, and deployment procedures.
* Provide technical guidance, mentorship, and support to team members, promoting best practices and cost-effective operations.
* Lead or participate in training sessions and serve as a technical resource for peers.
* Provide after-hours and on-call support as required.
* Perform other related duties as assigned.
What you'll bring
* Server Administration: Over 8 years of hands-on experience installing, configuring, and managing Microsoft Windows Server operating systems in complex, multi-domain enterprise environments.
* Hardware Expertise: Extensive experience with enterprise-grade server hardware; proficiency with HP BladeSystem servers strongly preferred.
* Virtualization: 8+ years of experience designing, implementing, and supporting VMware virtual infrastructure, including P2V migrations, vMotion, and load balancing with VMware DRS.
* Automation & Scripting: Strong development skills in scripting and automation using PowerShell, Python, and other scripting languages to streamline system administration and deployment tasks.
* Cloud Technologies: Experience working in cloud hosting environments, including AWS and Google Cloud Platform (GCP).
* Storage Systems: Working knowledge of SAN technologies and server-to-storage connectivity.
* Networking: Solid understanding of network infrastructure, including switches, routing protocols, Active Directory, DHCP, DNS, proxy appliances, and firewall configurations.
* Patch & Configuration Management: Proven experience managing Microsoft patch deployment and maintenance across large-scale environments (400+ servers).
* Troubleshooting & Documentation: Exceptional analytical, problem-solving, and documentation skills, with a focus on accuracy and efficiency.
* Collaboration & Communication: Strong interpersonal skills with the ability to collaborate effectively across departments and communicate complex technical information clearly to non-technical audiences.
* Work Flexibility: Ability to work independently, manage multiple priorities, and provide on-call and after-hours support as needed. Willingness to travel between sites as required.
If you see yourself in this role, but fall short in any areas above, apply anyway! We love to invest in our team members!
The Best Kept Secret in Retail
Tailored Brands is North America's leading specialty retailer of menswear, famous for world-class customer service and unique offerings like tailoring and custom suits. We are best known by our brands, including Men's Wearhouse, Jos. A. Bank, K&G Fashion Superstore, and Moores Clothing for Men in Canada.
We are emerging from the pandemic with incredible momentum. We own a unique and special market segment experiencing record-level demand. This has inspired our 3-year journey to become Legendary; an exciting strategy that leans heavily upon a strong technology foundation.
With over 1,000 stores across the US and Canada, 15,000 employees, and over 35 million customers, we're the perfect size! Large enough to demand leading-edge enterprise-worthy technology, but small enough to move quickly and empower our teams with significant scope & autonomy.
Apply now to power your career journey to Legendary!
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
* Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
* Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
* Holiday Early Departure | close out early the business day before a company observed holiday
Work Environment, Physical & Mental Demands
* Ability to sit and work at a computer keyboard for extended periods of time
* Ability to stoop, kneel, bend at the waist, and reach daily
* Able to lift and move up to 25 pounds occasionally
* Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
* Hours regularly 40 hours per week, as work dictates, hybrid from our Houston, TX Corporate Office.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
$91k-110k yearly est. 8d ago
Call Center Representative
Tailored Brands 4.0
Houston, TX job
Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men's Wearhouse, Jos. A. Bank, Men's Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose it we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team, and grow, you might be a perfect fit.
About the Job
We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person will respond to customer contact received via telephone, consistently ensuring quality service and proper issue resolution while remaining in compliance with Company and contact center procedures. This position is an in-office position based at our Houston, TX office and reports directly to the Supervisor, Telecommunications Tier 1.
What You'll Do | Key Accountabilities
* Receive and respond to incoming calls with a friendly and welcoming attitude, using professional phone etiquette and active listening skills.
* Utilize tact and sound judgment in resolving customer and store inquiries, by providing appropriate responses and resolutions.
* Maintain up to date product knowledge, policy information, and promotional offerings.
* Effectively communicate with customers and store employees accurately and promptly.
* Meet and maintain service levels, department goals, and quality voice of customer survey scores, while providing an exceptional customer experience.
* Maintain customer records by properly documenting all customer interactions in the CRM.
* Resolve common issues, while using internal resources and training materials.
* Additional duties as assigned.
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com.
What You'll Bring | Skills and Experience
* High school diploma or equivalent required
* 1-2 years' experience in a customer focused role
* Bilingual (English/ French or English/ Spanish) a plus
* Professional communication skills required, both written and verbal
* Well-developed problem analysis skills
* Ability to handle sensitive and confidential information and situations
* Ability to gather and summarize data, find solutions, and prioritize work
* Ability to handle multiple tasks and systems at one time while paying strict attention to detail and deadlines
* Proficient use of Microsoft Office programs including Word, Excel, and Outlook
Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.
Work Environment, Physical & Mental Demands
* Ability to sit and work at a computer keyboard for extended periods of time
* Ability to stoop, kneel, bend at the waist, and reach daily.
* Able to list and move up to 25 pounds occasionally.
* Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.
* Hours regularly 40 hours per week, as work dictates.
* This is an in-office position based at our Houston, TX office or remote within the U.S.
$22k-27k yearly est. 6d ago
Retail Leadership Training Program - Houston Galleria
31376 Part Time Rack Room Shoes Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
* SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 669
Rack Room Shoes 669
Pay Range: 10
Center @ Pearland Pkwy
2650 Pearland Parkway, Suite 140
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Pearland, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$25k-37k yearly est. 47d ago
Store Manager - Cypresswood Court
Children's Place 4.4
Spring, TX job
The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies.
Responsibilities:
Key Accountabilities:
* Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
* Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
* Create and maintain a diverse, high-performing team through consistent selection, development, and motivation
* Effectively communicate goals and monitor the progress of team members against key business metrics
* Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
* Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
* Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
* Represent the company in a professional and positive manner
* Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
* Train associates and monitor compliance to all company standard operating procedures (SOPs)
* Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
* Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
* Manage company standards of merchandise presentation, signage and display
* Protect company assets by ensuring adherence to all Loss Prevention procedures
Education and Experience:
* High school diploma or equivalent; Bachelor's degree preferred
* 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity
Skills and Behaviors:
* Excellent customer engagement, talent development, visual presentation, and operational skills
* Must have a strategic mindset
* Proven track record of selecting high-performing talent
* Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts
* Ability to inspire and motivate store team
* Must be able to understand and interpret moderately complex financial reports
* Broad knowledge of retail landscape
* Must be able to plan and execute strategies
* Must be adaptable and flexible to changing prioritize
* Excellent time management, planning, and organization skills
* Must be fiscally responsible
* Proficient in Microsoft Office
* Ability to adapt to and learn internal applications
* Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
$32k-47k yearly est. Auto-Apply 37d ago
Management Trainee Program
The Buckle 4.0
The Buckle job in The Woodlands, TX
The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Maintain and build good Guest relationships to develop a client based business
* Model, encourage and demonstrate leadership in customer service and selling skills
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
* Motivate Teammates to initiate and complete daily tasks
* Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
* Actively recruit for the store and participate in interviewing with Store Manager
* Support Store Manager by setting up all interviews
Visual Merchandise Management
* Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
* Responsible for managing product categories such as: denim, shoe, promotions and supplies
* Maintain store standards of excellence at all times
* Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
* Review completed Management Trainee assignments with District Manager
* Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
* Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
* Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings
* Complete register balance and bank deposits accurately, daily and on time
* Adhere to Loss Prevention policies and store key controls at all times
* Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
* Convey feedback to Store Manager with regard to sales and Teammate performance
* Monitor and maintain adequate inventory of supplies
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
* Communicate store repair needs to Store Manager
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Supervisory and Leadership
* Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
* Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
* Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
* Act as the Store Manager in their absence
* Ability to travel and cover other Stores within District based on business needs
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Objective Qualifications
* No visa sponsorship is available
* Ability to operate a motor vehicle and travel, including overnight as required
* Relocation may be required
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$32k-39k yearly est. 60d+ ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Houston, TX job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-34k yearly est. Auto-Apply 60d+ ago
Team Lead
Rack Room Shoes 4.2
Houston, TX job
29884
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 605
Rack Room Shoes 605
Pay Range: 12
Brookhollow Shopping Center
4515 Dacoma Rd Ste 200
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Houston, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$32k-40k yearly est. 60d+ ago
Leader In Training (part-time)
Buckle 4.0
Buckle job in Houston, TX
The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable - allows Manager to educate them in their sales presentation
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Demonstrate leadership actions during segment:
Awareness of Guests in the store and ensure they are being helped
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for getting Guest names
Understanding and working guys side/gals side to benefit both Teammates and Guests
Visual Merchandise Management
Own and influence product through zone ownership:
Product knowledge, placement, passion, preference
Weekly Checklist
Life cycle of product
Track Results
Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Know Buckle guidelines when handling returns and exchanges
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Special projects and other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
$21k-27k yearly est. 60d+ ago
Visual Merchandiser (Part-Time)
Buckle 4.0
Buckle job in The Woodlands, TX
The Visual Merchandiser's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Visual Merchandising Teammates will contribute to profitability by taking charge of the visual appearance and shopability of the store using visual guidelines.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure timely installation and demonstrate the ability to properly install and remove window presentations and store promotion events in a timely manner, including the ability to pack, unpack, and prep all props while supporting the visual direction of the company standard.
Partner with store leadership to discuss and plan store layouts and creative design flow of the merchandise including product rotation and markdown placement.
Strive to do better business by consistently communicating with leadership team.
Educate the reasons driving visual strategies to Buckle leadership.
Display urgency when getting new product to the floor.
Assisting with Guests and Teammates as needed.
Strategic understanding of the Sales Presentation, Register and iPad to help assist Guests. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Maintain and build good Guest relationships to develop a client based business
* Model, encourage and demonstrate leadership in customer service and selling skills
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
* Motivate Teammates to initiate and complete daily tasks
* Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
* Actively recruit for the store and participate in interviewing with Store Manager
* Support Store Manager by setting up all interviews
Visual Merchandise Management
* Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
* Responsible for managing product categories such as: denim, shoe, promotions and supplies
* Maintain store standards of excellence at all times
* Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
* Review completed Management Trainee assignments with District Manager
* Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
* Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
* Implement Buckle developments with the direction of the Store Manager - Policies, procedures, organizational changes, merchandise offerings
* Complete register balance and bank deposits accurately, daily and on time
* Adhere to Loss Prevention policies and store key controls at all times
* Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
* Convey feedback to Store Manager with regard to sales and Teammate performance
* Monitor and maintain adequate inventory of supplies
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
* Communicate store repair needs to Store Manager
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Supervisory and Leadership
* Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
* Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
* Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
* Act as the Store Manager in their absence
* Ability to travel and cover other Stores within District based on business needs
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Objective Qualifications
* No visa sponsorship is available
* Ability to operate a motor vehicle and travel, including overnight as required
* Relocation may be required
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$32k-39k yearly est. 31d ago
Retail Leadership Training Program - Houston Galleria
Nordstrom Inc. 4.5
Houston, TX job
Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $18.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store.
About the Program
The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment.
What You'll Do
* Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success.
* Lead and motivate teams while delivering exceptional customer service.
* Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team.
* Learn merchandising, goal setting, and operational standards.
* Network with leaders and peers across Nordstrom and Nordstrom Rack.
* Participate fully in all training sessions and store rotations.
You own this if you have….
* 1+ year retail experience (preferred).
* Strong communication skills and a passion for leadership.
* Ability to work evenings and weekends.
* Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store.
* Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation.
* Comfortable with selling and excited to meet and exceed sales goals.
What's Next?
* Interviews: January - Mid-February
* Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees)
Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$14.30 - $14.30 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
$14.3-14.3 hourly Auto-Apply 11d ago
FT Retail Store Supervisor - 1910 PEARLAND TOWN CENTER
Forever 21 4.2
Pearland, TX job
The FT Store Supervisor position will support the success of all operational and visual functions in the store. This includes all aspects of the customer service experience, cash handling, operations compliance, as well as styling, processing and placing merchandise to create an aesthetically pleasing store according to company guidelines. The FT Store Supervisor will drive sales, productivity, and operational excellence by promoting our products, programs and producing the highest quality shopping experience for our customers.
Duties/Responsibilities
Consistently creates a welcoming environment and experience for the customer by always maintaining
and executing a customer first mentality.
Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
Serves as a role model to PT Store Supervisors and Sales Associates in areas of customer service, driving sales, cash management, inventory and follow-up with customers.
Acts as a mentor to the PT Store Supervisors and Sales Associates by following the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
Leads the overall store earnings by driving top line sales while managing controllable contribution. Spends at least 60% of the shift performing Leader on Duty tasks.
Educates and provides feedback to PT Store Supervisors and Sales Associates on increasing sales through service standards, product knowledge, store presentation, and replenishment.
Facilitates new hire onboarding and training for various skill levels.
Trains, coaches, and directs PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
Arranges and executes suitable and effective training solutions for other team members based on performance.
Supports daily merchandising, styling, floor set planning and execution, replenishment, launches, updates, shipment, zero selling reports, loss prevention and service.
Ensures floor is replenished per company guidelines which includes follow-up with staff to ensure accuracy.
Ensures service, merchandising, and operational standards are met through company-defined practices and processes.
Partners with the leadership team to make product placement adjustments based on selling, inventory ownership and merchandising reports.
Evaluates customer surveys to assist with the execution of any action plan to enhance the customer's in-store experience.
Adapts to a fast-paced environment and is capable of managing multiple priorities at once.
Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market
Knowledge, Skills, and Qualifications
Must be at least 18 years of age with a high school diploma or equivalent. College degree and/or
relevant retail work experience is preferred.
Must have at least 1 year of retail experience. Prior supervisory or management experience preferred. Must be capable in sales generation and possess strong customer service skills.
Must have exceptional communication, organizational and time management skills. Must be capable to develop and train others, including delegating tasks and follow-up.
Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.