Operations Manager (Full-Time)
The Buckle job in McAllen, TX
The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
* Complete the Operations Manager daily disciplines.
* Manage promotions by educating Teammates and ensuring signage is displayed appropriately.
* Complete pulls and markdowns.
* Monitor layaway procedures to ensure layaways are current and accurate.
* Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner.
* Monitor reservation application, including Guest follow-up, team education, and product reservation.
* Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates.
* Complete inventory reviews including year-end inventory.
* Develop and maintain knowledge of Point of Sale (POS) software.
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
* Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
* Receive freight boxes and store transfers through register.
* Report discrepancies through Inventory Manager.
* Maintain all shipment-related paperwork.
* Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
* Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
* Send in recalls and Return to Vendors (RTVs) on a weekly basis.
* Complete special orders and the necessary phone calls to the Guest.
* Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
* Organize fixtures and shelving.
* Engage in activities that support a neat, clean, and organized work area.
* Handle all maintenance issues in the store - plumbing, electrical, etc.
* Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
* Provide feedback to Store Manager regarding merchandise handling concerns.
* Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
* Additional duties as assigned.
Sales Generation and Guest Service
* Compare and verify merchandise invoices to items received to ensure that shipments are correct.
* Upon request, ship any alterations, layaways, or special orders to Guests.
* Check accuracy of freight packing slips and transfer slips.
* Double-check that all transfers have been processed through the register and that items match what you are shipping out.
* When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
Visual Merchandise Management
* Create and develop a visual merchandising strategy on a weekly basis.
* Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools.
* Uses Performance Tracker to track results and strategize on product rotation.
* Is up-to-date on all current visual standards and videos.
* Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards.
* Understands the importance of the store window's impact on business and completes with a high level of urgency.
Leadership
* Comfortable in giving and receiving feedback from peers and management.
* Promote personal and store growth.
* Demonstrate and maintain a professional, mature, and stable relationship with all Teammates.
* Overcome objections and problem solve.
* Self-educate on all company tools (videos, pieces, books) and share this information with others.
* Ability to travel and cover other stores within District based on business needs.
* Handle all schedule changes in a positive and professional manner.
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Additional Qualifications
Must be 18 years of age or older due to the nature of the job.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Visual Merchandiser (Part-Time)
Buckle job in McAllen, TX
The Visual Merchandiser's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Visual Merchandising Teammates will contribute to profitability by taking charge of the visual appearance and shopability of the store using visual guidelines.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure timely installation and demonstrate the ability to properly install and remove window presentations and store promotion events in a timely manner, including the ability to pack, unpack, and prep all props while supporting the visual direction of the company standard.
Partner with store leadership to discuss and plan store layouts and creative design flow of the merchandise including product rotation and markdown placement.
Strive to do better business by consistently communicating with leadership team.
Educate the reasons driving visual strategies to Buckle leadership.
Display urgency when getting new product to the floor.
Assisting with Guests and Teammates as needed.
Strategic understanding of the Sales Presentation, Register and iPad to help assist Guests. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Seasonal Associate
Mercedes, TX job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
Auto-ApplySeasonal - Stock Associate
Mercedes, TX job
The Seasonal Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management
Essential Functions
Customer Experience
* First Impressions: Create a positive first impression by adhering to the dress code.
* Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.
Inventory Control
* Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room.
* Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed.
* Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor.
* Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
* Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Actively perform housekeeping and maintenance duties.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Education: High school diploma or equivalent.
* Experience: Previous retail or stockroom experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
Seasonal Stockroom Operations Associate (Rehire/Referral)
McAllen, TX job
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $12.50
Auto-ApplySupport Associate - Soma
McAllen, TX job
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
* Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
* Ensures new products are properly merchandised and represented in a timely manner.
* Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
* Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
* Participates in pricing changes and markdowns.
* Alerts store management to cash supply needs.
* Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
* Assists with boutique cleanliness and organization
Customer Experience
* Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving
* Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High school diploma or equivalent
* Previous stock or cashier experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to learn or adapt to technology provided by the company
* Must be able to work the majority of the shift standing
* Ability to work quickly and within strict timelines
* Ability to demonstrate teamwork
* Exposure to visual merchandising and product placement techniques desired
* Communicate with customers, Associates, and Management; wear / communicate with headset
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5496 La Plaza Mall
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Aerie - Sales Leader (Full-Time)
Mercedes, TX job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Auto-ApplyStore Manager (Non-Exempt)
McAllen, TX job
Duration Regular Position - Full Time # of Openings 1 Apply Now As a Store Manager, you will lead a team of Associates and Managers to consistently deliver an amazing Tillys Experience to every Customer. You will be responsible for all aspects of running a Store, including managing the Store Team and overseeing all Store operations to achieve Company goals and objectives. Are you a dedicated leader with a proven ability to create a fun, upbeat environment where productivity meets Customer focus? Do you have what it takes to recruit, hire, train, develop and motivate a Team? Then we want to hear from you!
Back Apply Now
Sales Associate - White House Black Market Holiday Hiring! If you are 16 and older, apply today!
McAllen, TX job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. We are adjusting our minimum hiring age for this location to 16 years of age to support holiday hiring. Please note these are seasonal roles and employment will end no later than January 16, 2022.
POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
* Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
* Signs up clients for reward program.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Knows current product fit and style assortment offerings in store and on line.
* Maintains consistent client communication through utilization of customer book.
Operational Excellence
* Supports replenishment activities that keep the store full and abundant.
* Assists with locate fulfillment.
* Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
* Assist with boutique cleanliness and organization
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving.
* Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* Retail or sales experience preferred
* Must be 18 years of age or older Except for temporary, seasonal hiring needs
* Excellent communication skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers, Associates, and Management
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
3242 - La Plaza Mall
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Leader In Training (full-time)
Buckle job in McAllen, TX
The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable - allows Manager to educate them in their sales presentation
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Demonstrate leadership actions during segment:
Awareness of Guests in the store and ensure they are being helped
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for getting Guest names
Understanding and working guys side/gals side to benefit both Teammates and Guests
Visual Merchandise Management
Own and influence product through zone ownership:
Product knowledge, placement, passion, preference
Weekly Checklist
Life cycle of product
Track Results
Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Know Buckle guidelines when handling returns and exchanges
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Special projects and other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
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Seasonal Freight Coordinator (Part-Time)
The Buckle job in McAllen, TX
The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Compare and verify merchandise invoices to items received to ensure that shipments are correct
* Send any alterations, layaways, or special orders to Guests via FedEx
* Check accuracy of freight packing slips and transfer slips
* Double-check that all transfers have been processed through the register and that items match what you are shipping out
* When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked
Visual Merchandise Management
* Remove any pins and plastic from merchandise shipped in
* Place Sensormatic tags on each garment in the designated place
* Hang and fold merchandise to be put on the sales floor and steam when necessary
* Assist on projects on floor when necessary
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Develop and maintain knowledge of Point of Sale ("POS") software
* Receive freight boxes and store transfers through register
* Send discrepancies in store mail and file non-errors for 30 days
* Maintain all shipment-related paperwork
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
* Send in recalls and Return to Vendors (RTVs) on a weekly basis
* Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
* Organize fixtures and shelving
* Engage in activities that support a neat, clean, and organized work area.
* Maintain daily work filed and in order
* Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
No prior experience or training.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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Seasonal Beauty Advisor - Sephora (Rehire/Referral)
Mission, TX job
About the Role
As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards.
What You'll Do
Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
Demonstrate credibility to the client through knowledge of products and beauty trends
Inspire clients through demonstrating products and application of products to drive sales
Actively engage and complete all required training to expand knowledge
Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
Support omni-processing within the department
Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes
Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor
All associates are responsible for:
Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Supporting and executing safety and shortage reduction programs following company guidelines
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from leaders and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Authentic passion for beauty
Client-facing retail or service industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
Flexible availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (up to 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $13.30
Auto-ApplySeasonal - Stock Associate
McAllen, TX job
The Seasonal Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management
Essential Functions
Customer Experience
* First Impressions: Create a positive first impression by adhering to the dress code.
* Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.
Inventory Control
* Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room.
* Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed.
* Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor.
* Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
* Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Actively perform housekeeping and maintenance duties.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Education: High school diploma or equivalent.
* Experience: Previous retail or stockroom experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
Visual Merchandiser (Part-Time)
The Buckle job in McAllen, TX
The Visual Merchandiser's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Visual Merchandising Teammates will contribute to profitability by taking charge of the visual appearance and shopability of the store using visual guidelines.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ensure timely installation and demonstrate the ability to properly install and remove window presentations and store promotion events in a timely manner, including the ability to pack, unpack, and prep all props while supporting the visual direction of the company standard.
* Partner with store leadership to discuss and plan store layouts and creative design flow of the merchandise including product rotation and markdown placement.
* Strive to do better business by consistently communicating with leadership team.
* Educate the reasons driving visual strategies to Buckle leadership.
* Display urgency when getting new product to the floor.
* Assisting with Guests and Teammates as needed.
* Strategic understanding of the Sales Presentation, Register and iPad to help assist Guests. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
* Teammate Discount
* Performance Bonuses
* Employee Assistance Program
* 401(k) (subject to additional requirements)
* Paid Sick Time (where required by state)
Education and/or Experience
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk and hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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Seasonal Store Support Teammate (Part Time)
Buckle job in McAllen, TX
The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position completes a variety of sales support tasks assigned by the Store Manager.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise.
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases.
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers.
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
There are no supervisory responsibilities for this position.
Part-time Benefits
Benefits Available (after applicable waiting period):
Teammate Discount
Performance Bonuses
Employee Assistance Program
401(k) (subject to additional requirements)
Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
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Part Time Assistant Manager
McAllen, TX job
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you'll be doing:
Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
Shares feedback from customers with the leadership team to improve the overall customer experience
Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
Delivers an engaging, positive and authentic customer experience with all customers
Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Holds self and others responsible for the accomplishment of all operational tasks
Coaches and provides feedback on Sales Associate's performance
Supports associate engagement by recognizing and rewarding outstanding performance
Provides direction to associates to ensure understanding of company directives and standards
Prioritizes and delegates tasks to meet all operational needs
Supports and executes visual directives and maintains visual standards set by the company
Drives efficiency in all operational store processes
Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
Ensures all store associates follow all policies, procedures and all Safety Program practices
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Inspires and motivates others by consistently exhibiting core value behaviors
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
What it takes to Join:
Passion for product, brands, fashion and trends
High School Diploma or equivalent preferred
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
The associate must frequently sit/stand for long periods of time and climb ladders as needed.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
Ability to maneuver around sales floor, stockroom and office areas.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Hotel, Airplane, and Car Travel may be required for SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Leader In Training (full-time)
The Buckle job in McAllen, TX
The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
* Maintain and build good Guest relationships to develop a client based business
* Lead by example with a high level of showmanship, excellent customer service and attentiveness
* Recognize and communicate Guest Levels with the Team
* Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
* Coachable - allows Manager to educate them in their sales presentation
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
* Maintain a positive attitude at all times creating a positive floor culture
* Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
* Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
* Motivate Teammates to initiate and complete daily tasks
* Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
* Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
* Demonstrate leadership actions during segment:
* Awareness of Guests in the store and ensure they are being helped
* Demonstrate how to get the Guest involved with product
* Be vocal and continuously update fellow leader and Team
* Responsible for getting Guest names
* Understanding and working guys side/gals side to benefit both Teammates and Guests
Visual Merchandise Management
* Own and influence product through zone ownership:
* Product knowledge, placement, passion, preference
* Weekly Checklist
* Life cycle of product
* Track Results
* Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
* Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
* Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
* Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
* Give informational and influential store tours
* Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Understand and utilize planner including completion of Opening and Closing Checklists
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Follow all Loss Prevention guidelines, including daily bag and purse checks
* Ability to execute and teach all Point of Sale ("POS") procedures
* Appropriately handle calls from Corporate Office
* Know Buckle guidelines when handling returns and exchanges
* Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
* Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
* Ability to navigate and execute all tools on the home page
* Knowledge and ability to give guidance and feedback to all non-sales positions
* Complete all scheduled shifts and cover shifts when needed
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
* Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
Supervisory and Leadership
* Comfortable in in giving and receiving feedback from peers and Management
* Supportive of Leadership
* Promote personal and store growth
* Demonstrate and maintain a professional, mature and stable relationship with all Teammates
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
* Special projects and other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
#LI-Onsite
Seasonal Freight Coordinator (Part-Time)
Buckle job in McAllen, TX
The Freight Coordinator position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities).
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Compare and verify merchandise invoices to items received to ensure that shipments are correct
Send any alterations, layaways, or special orders to Guests via FedEx
Check accuracy of freight packing slips and transfer slips
Double-check that all transfers have been processed through the register and that items match what you are shipping out
When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked
Visual Merchandise Management
Remove any pins and plastic from merchandise shipped in
Place Sensormatic tags on each garment in the designated place
Hang and fold merchandise to be put on the sales floor and steam when necessary
Assist on projects on floor when necessary
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Develop and maintain knowledge of Point of Sale (“POS”) software
Receive freight boxes and store transfers through register
Send discrepancies in store mail and file non-errors for 30 days
Maintain all shipment-related paperwork
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
Send in recalls and Return to Vendors (RTVs) on a weekly basis
Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
Organize fixtures and shelving
Engage in activities that support a neat, clean, and organized work area.
Maintain daily work filed and in order
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
No prior experience or training.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Operations Manager (Full-Time)
Buckle job in McAllen, TX
The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Complete the Operations Manager daily disciplines.
Manage promotions by educating Teammates and ensuring signage is displayed appropriately.
Complete pulls and markdowns.
Monitor layaway procedures to ensure layaways are current and accurate.
Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner.
Monitor reservation application, including Guest follow-up, team education, and product reservation.
Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates.
Complete inventory reviews including year-end inventory.
Develop and maintain knowledge of Point of Sale (POS) software.
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
Receive freight boxes and store transfers through register.
Report discrepancies through Inventory Manager.
Maintain all shipment-related paperwork.
Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
Send in recalls and Return to Vendors (RTVs) on a weekly basis.
Complete special orders and the necessary phone calls to the Guest.
Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
Organize fixtures and shelving.
Engage in activities that support a neat, clean, and organized work area.
Handle all maintenance issues in the store - plumbing, electrical, etc.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager regarding merchandise handling concerns.
Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
Additional duties as assigned.
Sales Generation and Guest Service
Compare and verify merchandise invoices to items received to ensure that shipments are correct.
Upon request, ship any alterations, layaways, or special orders to Guests.
Check accuracy of freight packing slips and transfer slips.
Double-check that all transfers have been processed through the register and that items match what you are shipping out.
When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
Visual Merchandise Management
Create and develop a visual merchandising strategy on a weekly basis.
Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools.
Uses Performance Tracker to track results and strategize on product rotation.
Is up-to-date on all current visual standards and videos.
Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards.
Understands the importance of the store window's impact on business and completes with a high level of urgency.
Leadership
Comfortable in giving and receiving feedback from peers and management.
Promote personal and store growth.
Demonstrate and maintain a professional, mature, and stable relationship with all Teammates.
Overcome objections and problem solve.
Self-educate on all company tools (videos, pieces, books) and share this information with others.
Ability to travel and cover other stores within District based on business needs.
Handle all schedule changes in a positive and professional manner.
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Additional Qualifications
Must be 18 years of age or older due to the nature of the job.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Sales Associate
Donna, TX job
31358 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 1017
Rack Room Shoes 1017
Pay Range: 9.00
Shops at 493
Expressway 83
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Donna, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.