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Operations Manager jobs at Buckle

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  • Operations Manager (part-time)

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $86k-126k yearly est. 60d+ ago
  • Operations Manager

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $84k-121k yearly est. 60d ago
  • District Manager - Cleveland East

    Kohl's Corp 4.4company rating

    Boardman, OH jobs

    About the Role In this role, you will provide leadership for 15-20 stores and own the execution of Kohl's store priorities, including driving sales, enhancing the customer experience, managing profitability and shortage and developing your team. What You'll Do * Drive sales, profit and productivity while meeting payroll, expense and shortage goals * Support and execute the team vision, set clear objectives, assign and direct work, manage performance, and maintain open communications to create an effective work environment * Deliver consistent merchandise and visual presentation standards in every store * Communicate inventory needs and business opportunities to appropriate partners * Achieve operational best practices and OMNI execution, and drive clearance sell-through * Engage in market analysis to ensure an exceptional product assortment * Enhance the customer experience throughout your district * Write and deliver reviews for Store Managers and oversee the review process for all other managers and associates to ensure effective feedback is provided * Promote associate engagement and support manager retention * Proactively address associate relations concerns in partnership with the HR team * Focus on critical strategic priorities and setting clear goals * Consistently monitor results and ensure follow-through on commitments, driving execution and seizing opportunities to raise the bar * Create and support multi-year succession planning to meet the long-term needs of the overall business * Articulate the organization's priorities in a clear and compelling way that engages others and ensures that leaders at all levels maintain focus What Skills You Have Required * Strong written and verbal communication skills * Ability to work with multiple business partners at various levels within the organization * Proven success with the growth and development of internal talent * Demonstrated ability to drive results through partnerships to achieve high-level results * Significant retail business acumen with specific strengths related to merchandising presentation, merchandising assortments, store operations and competitive analysis * Adept ability to consider multiple perspectives and incorporate opposing perspectives to drive change and make strategic decisions. * Ability to foster effective relationships, collaborate seamlessly and navigate diverse communication scenarios at various levels within the organization * Ability for daytime travel (up to 80%) and overnight travel (approx. 30%) Preferred * Bachelor's Degree in a related discipline * 8-10 years of progressive retail experience * Minimum 3-5 years store management experience in a high volume, big box environment * 2-5 years of successful multi-unit leadership experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.
    $105k-154k yearly est. Auto-Apply 24d ago
  • Store Manager (Polaris Fashion Place) - Soma

    Chico's FAS, Inc. 4.1company rating

    Columbus, OH jobs

    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $50,340 to $60,410. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $50.3k-60.4k yearly 60d+ ago
  • Retail Assistant Store Manager of Visual Merchandising (Product)

    L.L.Bean 4.6company rating

    Columbus, OH jobs

    At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. L.L.Bean is searching for a Retail Assistant Store Manager of Visual Merchandising for our Columbus, OH store located at Easton Town Center. Store Sales Volume: $4-6 Million L.L.Bean is in an exciting phase of retail growth, including expansion into high-growth regions like the Southeast and Midwest. This strategic retail expansion reflects our commitment to bringing exceptional outdoor gear and experiences to more communities nationwide. As we grow, we're strengthening our national presence and reinforcing our role as a leader in the outdoor retail industry-making this a thrilling time to join our team. In partnership with the Associate Store Manager, the Assistant Store Manager of Visual Merchandising (Product) in Easton Town Center plays a key role in bringing the L.L.Bean brand to life through compelling merchandise presentations and visual execution across the entire store. This ASM drives department performance through quick reactions to business trends, ensures delivery of the legendary L.L.Bean customer experience in our outdoor lifestyle concept store, and promotes the company's core values-Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living-to uphold the brand, culture, and mission of L.L.Bean at all times. In partnership with the Associate Store Manager, this ASM: Ensures department(s) provide an excellent brand experience for customers by following suggested visual merchandising plans Drives and communicates consistent priorities regarding visual merchandising Implements merchandise plans and executes seasonal floor set directives accurately and on time Executes store marketing directives, including promotions and pricing, in a timely and accurate manner Teaches and coaches brand standards Demonstrates merchandise reporting and product business acumen Oversees and conducts visual displays and windows As a member of the leadership team, this ASM: Delivers legendary, world-class customer service and ensures staff does the same Works with the Store Manager and4 Associate Store Manager to recruit and hire employees for areas of coverage Addresses employee issues/conflicts and provides input, feedback, and coaching Models L.L.Bean's inclusive and fair hiring practices Fosters an inclusive work environment by seeking team members' perspectives, actively listening to others' opinions and experiences, and encouraging respectful communication Values and works across a variety of differences among team members and customers Trains and develops employees, recognizing achievements Actively drives and promotes the Learn, Try, Buy, and Enjoy experience Leads and ensures compliance with Loss Prevention policies and procedures Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to actively participate in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in leadership roles are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: Associate's Degree Minimum Years of Experience: 3+ Skills and Qualifications: Visual merchandising leadership experience with an apparel retailer is required Associate's degree or equivalent, with at least 3+ years of retail experience in a relevant traffic and volume retailer Strong business acumen with the ability to achieve sales and service goals Ability to build strong partnerships and work collaboratively to achieve goals Proven leadership skills with the ability to develop and motivate employees High level of enthusiasm, motivation, and a positive attitude Strong time management and organizational skills Excellent interpersonal, written, and verbal communication skills Ability to work a flexible schedule including nights, weekends, and holidays L.L.Bean is for everyone, and we are committed to fostering a culture of belonging. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
    $33k-42k yearly est. Auto-Apply 35d ago
  • Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Jeffersonville, OH jobs

    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is 52,000 to 62,400. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $35k-52k yearly est. 27d ago
  • Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Ohio jobs

    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $53,980 to $64,780. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $54k-64.8k yearly 29d ago
  • Store Manager - Soma

    Chico's FAS, Inc. 4.1company rating

    Lyndhurst, OH jobs

    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds The wage range for this position is $51,170 to $61,400. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $51.2k-61.4k yearly 15d ago
  • Operations Manager (part-time)

    The Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. * Complete the Operations Manager daily disciplines. * Manage promotions by educating Teammates and ensuring signage is displayed appropriately. * Complete pulls and markdowns. * Monitor layaway procedures to ensure layaways are current and accurate. * Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. * Monitor reservation application, including Guest follow-up, team education, and product reservation. * Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. * Complete inventory reviews including year-end inventory. * Develop and maintain knowledge of Point of Sale (POS) software. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. * Receive freight boxes and store transfers through register. * Report discrepancies through Inventory Manager. * Maintain all shipment-related paperwork. * Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. * Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). * Send in recalls and Return to Vendors (RTVs) on a weekly basis. * Complete special orders and the necessary phone calls to the Guest. * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). * Organize fixtures and shelving. * Engage in activities that support a neat, clean, and organized work area. * Handle all maintenance issues in the store - plumbing, electrical, etc. * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. * Provide feedback to Store Manager regarding merchandise handling concerns. * Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. * Additional duties as assigned. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct. * Upon request, ship any alterations, layaways, or special orders to Guests. * Check accuracy of freight packing slips and transfer slips. * Double-check that all transfers have been processed through the register and that items match what you are shipping out. * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management * Create and develop a visual merchandising strategy on a weekly basis. * Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. * Uses Performance Tracker to track results and strategize on product rotation. * Is up-to-date on all current visual standards and videos. * Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. * Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership * Comfortable in giving and receiving feedback from peers and management. * Promote personal and store growth. * Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. * Overcome objections and problem solve. * Self-educate on all company tools (videos, pieces, books) and share this information with others. * Ability to travel and cover other stores within District based on business needs. * Handle all schedule changes in a positive and professional manner. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): * Teammate Discount * Performance Bonuses * Employee Assistance Program * 401(k) (subject to additional requirements) * Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $86k-126k yearly est. 60d+ ago
  • Operations Manager (Full-Time)

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $82k-118k yearly est. 60d+ ago
  • Operations Manager (Full-Time)

    The Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. * Complete the Operations Manager daily disciplines. * Manage promotions by educating Teammates and ensuring signage is displayed appropriately. * Complete pulls and markdowns. * Monitor layaway procedures to ensure layaways are current and accurate. * Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. * Monitor reservation application, including Guest follow-up, team education, and product reservation. * Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. * Complete inventory reviews including year-end inventory. * Develop and maintain knowledge of Point of Sale (POS) software. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. * Receive freight boxes and store transfers through register. * Report discrepancies through Inventory Manager. * Maintain all shipment-related paperwork. * Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. * Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). * Send in recalls and Return to Vendors (RTVs) on a weekly basis. * Complete special orders and the necessary phone calls to the Guest. * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). * Organize fixtures and shelving. * Engage in activities that support a neat, clean, and organized work area. * Handle all maintenance issues in the store - plumbing, electrical, etc. * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. * Provide feedback to Store Manager regarding merchandise handling concerns. * Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. * Additional duties as assigned. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct. * Upon request, ship any alterations, layaways, or special orders to Guests. * Check accuracy of freight packing slips and transfer slips. * Double-check that all transfers have been processed through the register and that items match what you are shipping out. * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management * Create and develop a visual merchandising strategy on a weekly basis. * Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. * Uses Performance Tracker to track results and strategize on product rotation. * Is up-to-date on all current visual standards and videos. * Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. * Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership * Comfortable in giving and receiving feedback from peers and management. * Promote personal and store growth. * Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. * Overcome objections and problem solve. * Self-educate on all company tools (videos, pieces, books) and share this information with others. * Ability to travel and cover other stores within District based on business needs. * Handle all schedule changes in a positive and professional manner. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $82k-118k yearly est. 60d+ ago
  • Operations Manager (Full-Time)

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $81k-116k yearly est. 60d+ ago
  • Operations Manager (Full-Time)

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $78k-113k yearly est. 60d ago
  • Part-Time Operations Manager

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $78k-113k yearly est. 60d+ ago
  • Part-Time Operations Manager

    The Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. * Complete the Operations Manager daily disciplines. * Manage promotions by educating Teammates and ensuring signage is displayed appropriately. * Complete pulls and markdowns. * Monitor layaway procedures to ensure layaways are current and accurate. * Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. * Monitor reservation application, including Guest follow-up, team education, and product reservation. * Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. * Complete inventory reviews including year-end inventory. * Develop and maintain knowledge of Point of Sale (POS) software. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. * Receive freight boxes and store transfers through register. * Report discrepancies through Inventory Manager. * Maintain all shipment-related paperwork. * Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. * Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). * Send in recalls and Return to Vendors (RTVs) on a weekly basis. * Complete special orders and the necessary phone calls to the Guest. * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). * Organize fixtures and shelving. * Engage in activities that support a neat, clean, and organized work area. * Handle all maintenance issues in the store - plumbing, electrical, etc. * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. * Provide feedback to Store Manager regarding merchandise handling concerns. * Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. * Additional duties as assigned. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct. * Upon request, ship any alterations, layaways, or special orders to Guests. * Check accuracy of freight packing slips and transfer slips. * Double-check that all transfers have been processed through the register and that items match what you are shipping out. * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management * Create and develop a visual merchandising strategy on a weekly basis. * Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. * Uses Performance Tracker to track results and strategize on product rotation. * Is up-to-date on all current visual standards and videos. * Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. * Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership * Comfortable in giving and receiving feedback from peers and management. * Promote personal and store growth. * Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. * Overcome objections and problem solve. * Self-educate on all company tools (videos, pieces, books) and share this information with others. * Ability to travel and cover other stores within District based on business needs. * Handle all schedule changes in a positive and professional manner. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): * Teammate Discount * Performance Bonuses * Employee Assistance Program * 401(k) (subject to additional requirements) * Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $78k-113k yearly est. 60d+ ago
  • Operations Manager (part-time)

    Buckle 4.0company rating

    Operations manager job at Buckle

    The Operations Manager is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $79k-114k yearly est. 60d+ ago
  • Assistant Store Manager

    Tailored Brands 4.0company rating

    Columbus, OH jobs

    Assistant Manager Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. To be successful in this role the role you will\: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership: • Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. • Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. • Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: • Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. • Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. • Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. • Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations • Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: • Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. • Assists with training store staff on all internal operational functions. • Stays informed on corporate communication, directives, initiatives, and policies and procedures. • Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Assists in creating a steady pipeline of external talent through recruitment. • Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: • Assists with training the store team on the customer service expectations to create an exceptional customer experience. • Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score. • Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. • Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: • Minimum of 2 years of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Store Manager

    Tailored Brands 4.0company rating

    Hamilton, OH jobs

    Store Manager Job Description: Reports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * leads store staff in meeting sales, service, and operational expectations. * Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Guides team to identify, recommend and implement changes to improve productivity. * Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment. Performance: * Achieves store business plans, including sales, customer service and operational goals. * Develops game plans and follows up on execution to maximize sales and drive consistent performance results. * Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team. * Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively. Operational Excellence: * Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise. * Ensures store staff is trained on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, policies, and procedures. * Implements store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Create an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Create a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Creates a steady pipeline of external talent through recruitment. * Holds regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. * Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum 3-years' experience leading, managing, and developing retail teams. * Creative individual who demonstrates good judgement and is tuned into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $37k-50k yearly est. 41d ago
  • Assistant Store Manager - Chico's

    Chico's FAS, Inc. 4.1company rating

    Aurora, OH jobs

    The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. FUNCTIONAL RESPONSIBILITIES: * Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. * Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. * Trains associates on visual merchandising techniques to ensure store is always maintained. * Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. * Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. * Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls. * Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Must be 18 years old or older * Minimum 3 years prior retail or sales management experience preferred * Excellent communication, verbal and written skills * Excellent communication, verbal and written skills * Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of administrative aspects of store operations * Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives * Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $40k-45k yearly est. 7d ago
  • Store Manager

    Pacsun Careers 3.9company rating

    Beckett Ridge, OH jobs

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. A day in the life, what you'll be doing: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Communicates store and customer feedback to the District or Market Manager to grow the business Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company's strategies and goals Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends Four-year college degree or equivalent preferred Must be at least 18 years of age Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Pac Perks: Generous associate discount of 30-50% off merchandise online and in-stores Immediate 100% vested 401K contributions and employer match Calm Premium access Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $28k-46k yearly est. 60d+ ago

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