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Buckle jobs in Richmond, VA - 51 jobs

  • Assistant in Training

    Buckle 4.0company rating

    Buckle job in Richmond, VA

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale (“POS”) procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $30k-43k yearly est. 60d+ ago
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  • Part-Time Sales Teammate

    Buckle 4.0company rating

    Buckle job in Richmond, VA

    The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) . Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Help Guests try on or fit merchandise. Check out and bag purchases. Prepare merchandise for alterations. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise. Maintain and build good Guest relationships to develop a client based business. Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Create relationships through Guest Loyalty and Guest Preferred. Maintain a professional and respectful attitude at all times creating a positive floor culture. Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn. Stay current on product range. Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. Ensure sales floor is consistently sized and new freight is appropriately displayed. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Follow all Loss Prevention guidelines, including daily bag and purse checks. Develop and maintain knowledge of Point of Sale (“POS”) procedures. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns. Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training required. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $23k-26k yearly est. 60d+ ago
  • Aerie - Stock Associate

    American Eagle Outfitters 4.4company rating

    Richmond, VA job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-31k yearly est. Auto-Apply 25d ago
  • Part-Time Truck Unloader (Required 6am Start)

    Kohls 4.4company rating

    Richmond, VA job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel Other responsibilities as assigned What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail Verbal/written communication and interpersonal skills No retail experience required Must be 16 years of age or older Flexible availability, including days, nights, weekends, and holidays Preferred Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $12.50
    $12.5 hourly Auto-Apply 60d+ ago
  • Assistant Store Manager - White House Black Market

    Chicos Fas Inc. 4.1company rating

    Richmond, VA job

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Controls payroll and supply budget. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams Motivates and inspires store team, developing a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Manager to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Assists in recruiting, hiring and developing a high performing team. Supports, implements, and provides follow-up for all training programs, seminars, etc. Assesses and coaches store team on performance. In partnership with the SM, resolves human resources issues in a timely and effective manner. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent 2+ years of retail management experience preferred Must be 18 years of age or older Excellent communication, verbal, and written skills Able to learn or adapt to technology provided by the company Proven excellent customer service skills with statistical track record in all areas of sales and leadership Strong organizational skills and ability to multi-task in a fast-paced environment Strong leadership qualities, training and team building skills Knowledge of administrative aspects of store operations Able to communicate with customers and staff Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3115 Short Pump Town Center
    $43k-50k yearly est. 16d ago
  • Hourly Door Shop

    84 Lumber 4.3company rating

    Richmond, VA job

    Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible".84 Lumber is hiring immediately and has the perfect career opportunity for you! WHO IS 84? 84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you! At 84 Lumber, we promote nearly 100% from within, creating a unique environment where you can build your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six months. COMPREHENISVE BENEFITS PACKAGE: We offer all the benefits you expect from an industry leader, including: * Monthly performance incentives (both store and personal-level bonus potential) * Paid Time Off (PTO), sick and personal days * Medical, dental and vision insurance * Holiday pay * Flexible Spending Accounts (FSA) for medical and dependent care * Annual profit sharing and 401(k) with employer match (based on company profits) * Discounts on building materials and other retail partnerships RECOGNITION & Awards: In 2024, 84 Lumber was proudly recognized as one of: * America's Most Trustworthy Companies by Newsweek * Top Retailers by USA Today * Largest Private Companies by Forbes * Fastest-Growing Companies by 5000. The Door Shop Hourly workers assist Door Shop Assemblers in daily operations of manufacturing doors. The position will include assembling doors including cutting heads, casing, and jambs. They also must maintain clean and safe work environment as assigned and required. Responsibilities * Working on a Door pre-hanging assembly line and keeping up on routine maintenance of equipment. * Using power saws, air nail guns, staples and other tools needed to prep wood material used to assemble doors. * Safely operate a forklift to assist in moving material to appropriate area of the shop. * Pick and pull production material as needed. * Load, unload, store and package material as needed. * Maintain a clean and safe work environment and observe all safety rules posted. Qualifications * Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information to others one-on-one. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables and standardized situations. 84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************. * Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information to others one-on-one. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables and standardized situations. 84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************. * Working on a Door pre-hanging assembly line and keeping up on routine maintenance of equipment. * Using power saws, air nail guns, staples and other tools needed to prep wood material used to assemble doors. * Safely operate a forklift to assist in moving material to appropriate area of the shop. * Pick and pull production material as needed. * Load, unload, store and package material as needed. * Maintain a clean and safe work environment and observe all safety rules posted.
    $26k-35k yearly est. 24d ago
  • Customer Service Representative Part Time

    Tailored Brands 4.0company rating

    Richmond, VA job

    Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! * Competitive hourly rates * Flexible schedules to meet your availability! * Tuition reimbursement * Generous employee discount on first purchase * Ongoing discounts on purchase made at any Tailored Brands store. What You Bring: * Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. * Desire to learn and adapt to new programs. * Ability to work well and consult with associates at all levels and contribute to a positive work environment. Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to: * Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents. * Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs. * Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas. * Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $21k-27k yearly est. 16d ago
  • Seasonal Digital Specialist

    Pacsun Careers 3.9company rating

    Richmond, VA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic Interacts professionally and effectively through verbal and written communication with all employees, peers and customers Knowledge of the store product and strong organization skills Accepts and improves performance after receiving feedback from supervisors Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric Delivers an engaging, positive and authentic customer digital experience Complete all tasks in a timely and efficient manner Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven Be a part of and lead team to drive the Omni customer experience in store Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery Set the example by quickly and accurately picking, packing, and shipping online customer orders Takes direction/feedback and seeks ways to improve overall productivity Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $88k-127k yearly est. 60d+ ago
  • Manager Trainee

    84 Lumber 4.3company rating

    Richmond, VA job

    BILINGUAL PREFERRED PAY IS TEMPORARY UNTIL PROMOTION IN 6-8 MONTHS STARTS AT: * $16/HR * $24/HR For Overtime over 40HRS; Weekly (48-50 Hours Weekly) * Up To $900 Monthly In Bonuses * Bonuses based on Store Performance OR Personal Sales Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible" 84 Lumber is hiring immediately and has the perfect career opportunity for you! WHO IS 84? 84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you! At 84 Lumber, we promote nearly 100% from within, creating a unique environment where you can build your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six months. COMPREHENISVE BENEFITS PACKAGE: We offer all the benefits you expect from an industry leader, including: * Monthly performance incentives (both store and personal-level bonus potential) * Paid Time Off (PTO), sick and personal days * Medical, dental and vision insurance * Holiday pay * Flexible Spending Accounts (FSA) for medical and dependent care * Annual profit sharing and 401(k) with employer match (based on company profits) * Discounts on building materials and other retail partnerships RECOGNITION & Awards: In 2024, 84 Lumber was proudly recognized as one of: * America's Most Trustworthy Companies by Newsweek * Top Retailers by USA Today * Largest Private Companies by Forbes * Fastest-Growing Companies by 5000. WHAT YOU WILL DO: The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store operations with the goal of promotion to a management position. Within the first 6-12 months, you can be promoted (based on performance and position availability), which can lead to up to a 40% increase in annual pay. Many Manager Trainees progress to General Manager roles within 3-4 years. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position. No experience is required to begin your career at 84 Lumber. Just bring your dedication and willingness to learn and we will help you with the rest! Through a structured training plan including classroom, online, and hands-on learning across various areas, you will learn: * Sales and Customer Service: Support customers and drive sales in a retail store environment. * Store Operations and Inventory Management: Oversee material/supply chain flow, stock, and merchandising. * Blueprint Reading and Estimation: Create material estimates for building projects. * Forklift Operation and Certification: Safe handling of materials and equipment. * Business Management: Payroll, invoicing, inventory, and financial analysis. * Microsoft Office Suite: While previous experience is preferred, you will enhance and refine your skills through a comprehensive training program. SUPERVISORY RESPONSIBILITY: This position does not have supervisory responsibilities. PHYSICAL DEMANDS & WORK ENVIRONMENT: You'll work in both indoor and outdoor settings, assisting customers in all weather conditions ( wet, humid, hot, or cold). This role requires frequent standing, walking, and lifting (up to 80 pounds), and other physical activities. You may also work around machinery and airborne particles. Responsibilities * Payroll, Invoicing, Inventory and POS Systems * Microsoft Office Suite (previous experience preferred) * Interpreting and analyzing common financial reports * Reading blueprints and creating material lists * Responding to common inquiries or complaints from customers Qualifications REQUIREMENTS: * Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included) Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey! 84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status. REQUIREMENTS: * Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included) Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey! 84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status. * Payroll, Invoicing, Inventory and POS Systems * Microsoft Office Suite (previous experience preferred) * Interpreting and analyzing common financial reports * Reading blueprints and creating material lists * Responding to common inquiries or complaints from customers
    $16 hourly 4d ago
  • Sr. Sales Associate

    Rack Room Shoes 4.2company rating

    Richmond, VA job

    31473 Part Time Rack Room Shoes Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures. Duties and Responsibility Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. Maintain awareness of all current sales promotions. Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. Develop and maintain necessary product knowledge and fitting skills. Maintain an awareness of Loss Prevention concerns involving customers and staff members. Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. Process all sales and POS terminal transactions in accordance with policy and procedure. SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 129 Rack Room Shoes 129 Pay Range: Shops @ Willow Lawn 1601 Willow Lawn Dr Ste 103B About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Richmond, Virginia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $19k-29k yearly est. 45d ago
  • PT Store Supervisor

    Eddie Bauer 4.4company rating

    Williamsburg, VA job

    Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Supervisor reports to the Store Manager. Who You Are: Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively completes assigned responsibilities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Supervisor you will: Support the management team to achieve sales results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Be a role model to team members for the customer experience. Support the management team to ensure store standards for merchandising and operations are met consistently. Be accountable for assigned tasks and results. Learn about all aspects of the business and share ideas to drive the business. Create a great work environment by maintaining a positive and professional attitude. Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity. Qualifications You will also have: Prior supervisory experience in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $25k-35k yearly est. 16d ago
  • Store Manager

    Rack Room Shoes Inc. 4.2company rating

    Williamsburg, VA job

    31061 Full Time Rack Room Shoes Manages all day-to-day store operations and ensure that compliance exists with all established company policies and procedures. Serves as a trainer and leader to all store associates. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance * Hiring and employee development responsibilities to include adherence to all policies and procedures in regards to: Completion of all administrative tasks related to hiring employees Proper staffing of all employees in accordance with store hours and needs Ensure training compliance & development of all direct reports * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District Manager, Regional Manager, Senior Regional Manager, Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of corporate and Store Operations policies and procedures Store Number: 1045 1045 Rack Room Shoes Pay Range: The Shops at Williamsburg 1991 O'Donnell Rd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Williamsburg, Iowa US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $30k-47k yearly est. 60d+ ago
  • Stock Associate

    Guess?, Inc. 4.6company rating

    Williamsburg, VA job

    The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management Essential Functions Customer Experience * First Impressions: Create a positive first impression by adhering to the dress code. * Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor. Inventory Control * Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room. * Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed. * Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor. * Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends. * Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Actively perform housekeeping and maintenance duties. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Education: High school diploma or equivalent. * Experience: Previous retail or stockroom experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    $30k-34k yearly est. 20d ago
  • Seasonal Associate

    Eddie Bauer 4.4company rating

    Williamsburg, VA job

    Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Seasonal Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends).
    $17k-23k yearly est. 16d ago
  • Sales Lead - Chico's

    Chico's FAS, Inc. 4.1company rating

    Williamsburg, VA job

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. * Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams * Motivates and inspires store team, promoting a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Management to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Builds and maintains a solid customer following through clienteling and wardrobing. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * 1+ year retail or sales management experience preferred * Must be 18 years of age or older * Excellent communication, verbal and written skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Knowledge of administrative aspects of store operations * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0771 Williamsburg Premium Outlets Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $30k-40k yearly est. 7d ago
  • Retail Sales Consultant Part Time

    Tailored Brands 4.0company rating

    Richmond, VA job

    Retail Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! * Competitive hourly rates * Flexible schedules to meet your availability! * Tuition reimbursement * Generous employee discount on first purchase * Ongoing discounts on purchase made at any Tailored Brands store. What You Bring: * Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day * Desire to learn and adapt to new programs * Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to: * Engage as a member of a high-performing team through trust, commitment, and a focus on results. * Build a relationship with your customer from greeting through post-sale contact. * Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. * Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. * Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts. * Handle the cash register, as a cashier, at the point of sale in the store. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    $29k-35k yearly est. 4d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Williamsburg, VA job

    31550 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1045 1045 Rack Room Shoes Pay Range: The Shops at Williamsburg 1991 O'Donnell Rd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Williamsburg, Iowa US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $30k-38k yearly est. 32d ago
  • Assistant Store Manager

    Tailored Brands 4.0company rating

    Richmond, VA job

    Assistant Manager Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. * Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. * Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. * Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations * Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: * Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. * Assists with training store staff on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, and policies and procedures. * Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Assists in creating a steady pipeline of external talent through recruitment. * Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Assists with training the store team on the customer service expectations to create an exceptional customer experience. * Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score. * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications - External Qualifications: * Minimum of 2 years of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $35k-43k yearly est. 14d ago
  • Sr. Sales Associate

    Rack Room Shoes 4.2company rating

    Brandermill, VA job

    30676 Part Time Rack Room Shoes Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures. Duties and Responsibility Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. Maintain awareness of all current sales promotions. Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. Develop and maintain necessary product knowledge and fitting skills. Maintain an awareness of Loss Prevention concerns involving customers and staff members. Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. Process all sales and POS terminal transactions in accordance with policy and procedure. SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 393 Rack Room Shoes 393 Pay Range: $14.00 Commonwealth Centre 4808 Commonwealth Ctr Pkwy About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Midlothian, Virginia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $14 hourly 60d+ ago
  • AE - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Williamsburg, VA job

    YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $18k-24k yearly est. Auto-Apply 36d ago

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