Guest Service Representative jobs at Buffalo Lodging Associates, Llc - 2238 jobs

Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam! Our 125 all suite Homewood Suites -Beachwood, is located near shopping and dining, off I-271, a short walk from dining options. We offer our guests our free five-mile shuttle covering shopping at Pinecrest, Beachwood Place Mall, Legacy Village. The Homewood Suites by Hilton in Beachwood is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: * Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. * Handles cash, credit card information and goods at the property * Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. * Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. * Must dress in professional attire. * Hilton experience a plus. * Typical Schedule : Flexible to work Morning 7am-3p, Mid or Afternoon 3pm to 11pm - weekend & holiday availability as well. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: * Customer Service experience, in a hotel setting preferred. * Hilton hotel experience highly desirable. * High School diploma or equivalent is preferred. * Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. * Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: * Paid Weekly (Every Friday!) * Medical, Dental & Vision Insurance * Competitive 401 (k) Retirement Savings Plan with Generous Employer Match * Paid Vacation and Sick Time * Paid Holidays * Tuition Reimbursement * Flexible Spending Account * Company Paid Life Insurance * Company Paid Short-Term Disability Insurance * Long-Term Disability Insurance * Employee Assistance Program * Hotel Discounts - for You, Your Friends and Family * Wellness Programs * Monthly Employee Appreciation Activities & Events * Learning and Development Opportunities * Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities.

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed Clerk, Front Desk, Hospitality, Retail, Associate

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. Qualifications Minimum of 1-2 years' experience in a luxury hotel environment preferred High school diploma or equivalent Previous experience with OPERA preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to use various computer programs including MS Office Suite Additional Information Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities.

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. * Monitor Queue Rooms throughout the day. * Address and resolve guest needs as they arise and escalate to the manager as necessary. * Monitor and solve open folios daily. * Check in and check out guests according to Raffles standards * Assist with inquiries via phone call, email or text message * Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts * Responsible for maintaining and balancing of their bank float each shift * Process currency exchange as requested * Assists to direct and walk guests to their destination in the hotel * Work with HOTSOS for guest requests. * Work with Alice to review guest itinerary * Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. * Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees. * Monitor all VIP's and special guest requests. * Complete daily front desk agent checklist. * Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. * Always maintain a warm and friendly demeanor. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be extremely professional and demonstrate genuine and intuitive service. * Attend departmental meetings and trainings. * Maintain regular attendance per schedule. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. * Maintain high standards of lobby and front desk area appearance according to Raffles Standard * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel-related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Offer room upsell to guests when appropriate Qualifications Education & Experience: * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience required. Physical Requirements: * Flexible hours including overnight shifts * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. Additional Information Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Age Agent, Front Desk, Overnight, Hotel

The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Monitor Queue Rooms throughout the day. Front Desk, Agent, Hotel

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit. Responsibilities Assist guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality standards Promptly address guest concerns and ensure satisfaction in a timely manner Post guest charges, collect payments, and follow cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Stay knowledgeable about the hotel brand, travel programs, and special offers Communicate guest feedback effectively to departments and management Respond quickly to calls, lobby visitors, and team members needing assistance Maintain full knowledge of hotel safety and emergency procedures Qualifications High school diploma or equivalent preferred Prior hospitality or customer service experience is a plus Strong interpersonal and communication skills Ability to multitask and remain professional in a fast-paced environment Detail-oriented with strong organizational skills Flexibility to work varied shifts, including evenings, weekends, and holidays Benefits (Full-Time Associates Only) Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options 401(k) program with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

ESFM + We have an opening for a full time **FRONT DESK CLERK** position. + **Schedule** : Full time schedule. Monday - Friday, 9:00 am - 6:00 pm. More details upon interview. + **Requirement** : Must have front-of-house experience and the ability to interact with customers. + **Pay Range** : $23.00 per hour to $25.00 per hour ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** **1494119** **.** The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). **Job Summary** **Summary:** Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. **Essential Duties and Responsibilities:** + Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible. + Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible. + Speaks to guests and coworkers using clear, appropriate and professional language. + Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages. + Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys. + Processes all payment types, including room charges and cash, check, debit and credit transactions. + Processes all check-outs; resolves issues related to late disputed charges. + Answers, records and processes guest calls, messages, requests, questions and concerns. + Follows up with guests to ensure issues have been met to their satisfaction. + Coordinates with Housekeeping to track readiness of rooms and report guest concerns. + Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary. + Provides guests directions and information regarding the property and local points of interest. + Runs daily reports, identify any special requests and check reports for accuracy. + Assigns rooms according to guest request and preferences whenever possible. + Completes designated cashier and closing reports in the computer system. + Balances and drops receipts according to accounting specifications. + Practices safety standards at all times. + Complies with record retention, Standard Operating Procedures and daily responsibilities. + Performs other duties as assigned. **Associates at ESFM are offered many fantastic benefits.** **Full-time and part-time positions offer** the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program **Full-time positions also offer** the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (***************************************************************************************** _or copy/paste the link below for paid time off benefits information._ _**************************************************************************************** **About Compass Group: Achieving leadership in the foodservice and facility management industry** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. _We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act._ ESFM

Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. Essential Duties and Responsibilities: Welcomes and acknowledges each guest with a smile, eye c Clerk, Front Desk, Benefits, Bell Staff, Retail, Insurance, Associate

OCEAN PRIME is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $15.00-$26.00/hour based on experience WHAT WE ARE LOOKING FOR: Genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity "Yes is the Answer!" Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. All newly hired associates will be subject to E-Verify Employment Eligibility Verification. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

AC Hotel Boston Downtown, a Colwen Hotels Property, is seeking a friendly, customer service focused Part Time Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you. General Responsibilities: Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure. Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests. Process guest check-in: confirm reservations, assign guest rooms. Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency. Ensure that all complaints regarding service and/or accommodations are investigated and resolved. Maintain knowledge of hotel policies including rates, discounts, special offers and community events. Maintain knowledge of upcoming events, local area and hotel offerings. Ensure prompt delivery of billing to guests. Process all payments types e.g. charges, cash, checks, debit or credit cards. Discreetly handle confidential guest information. Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns. Ensure lobby and shared areas are neat and orderly. Adhere to all Colwen and brand standards. Maintain STRICT key controls. Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift. Requirements: One year of related experience, hotel preferred Prior Brand experience preferred Bilingual - English/Spanish Excellent verbal and written communications skills Strong organizational skills and attention to detail Superior interpersonal and customer service sills, ability to deal with difficult guests Familiarity with local area, ability to provide directions and maps to local attractions and destinations Proficient with Microsoft Office Suite and common computer software programs Ability to learn computer software programs and operate property management system Willingness to work 7-day rotational work schedule including nights, weekends, and holidays We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan - Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts - Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Compensation: Hourly Range: $24.00 - $25.00 Colwen Hotels is an equal opportunity employer. EEO M/F/D/V Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

To provide an exceptional experience for guests by creating raving fans through order taking, serving guests in our Dining Room, and Drive Thru. * Full-time and Part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Front of House Team Member Responsibilities: Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Honor and encourage others to follow the vision and values of the Restaurant Multitask quickly, yet thoroughly Be team-oriented, adaptable, dependable, with a strong work ethic Work on their feet for several hours at a time Communicate effectively with guests and Team Members Adhere to Chick-fil-A rules and dress code at all times Other duties as assigned Qualifications and Requirements: Consistency and reliability Cheerful and positive attitude Loves serving and helping others Customer service oriented Strong interpersonal skills Detail-oriented Able to multi-task Works well independently and in a team environment Be willing and able to work a flexible schedule Have the ability to lift and carry XX-XX lbs on a regular basis Have the ability to stand for long periods of time Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Homewood Suites by Hilton/Orlando-Nearest Universal Studios- 5893 American Way Orlando, FL 32819 We are currently looking for Guest Service Representative to join our Team at our Homewood Suites. A Universal Partner Hotel we are minutes from Orlando fun. Located off I-4, we're one mile from Universal Orlando Resort. As an official Universal Partner hotel, we offer free scheduled shuttle passes to the park. Our Homewood Suites is an extended stay hotel with 122 guest suites. We are 12 miles from Disney World. Our guests also can enjoy our outdoor pool, hot tub, sports court, fire pit, and grills. Hot complimentary breakfast served daily and our evening social on Wednesdays is offered to all our guests. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Full Time - Shifts vary - 7am to 3pm and 3pm to 11pm - and some mid shifts -must be flexible and able to work weekends. Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Hotel front desk experience and knowledge of Hilton brand system is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure. Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and Hotel, Part Time, Front Desk Associate, Front Desk, Associate

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed Hotel, Clerk, Front Desk, Portfolio, Hospitality

Nassau Candy is a leading importer, manufacturer, and distributor serving customers across confectionery, gourmet foods, promotional products, and apparel. With decades of experience and a national footprint, we are known for speed, quality, and delivering the right product at the right time. We are currently seeking an Order Entry Associate / Customer Service Representative to join our team in Ronkonkoma, NY. This is a full-time, in-office position that plays a critical role in supporting customers and internal teams by ensuring orders are entered accurately, processed efficiently, and communicated clearly through completion. Primary Purpose The Order Entry Associate / Customer Service Representative serves as a central point of coordination between customers, Sales, Production, and Shipping teams. This role is responsible for accurate order entry, proactive communication, and issue resolution to ensure timely and successful order fulfillment. Essential FunctionsOrder Entry & Order Management Accurately enter customer orders into internal systems and verify all order details Track orders from entry through shipment to ensure on-time delivery Identify potential issues related to inventory, ship dates, or special instructions and collaborate with internal teams to resolve Customer Support & Communication Serve as a primary point of contact for customer inquiries and requests Provide timely order status updates and manage customer expectations Troubleshoot discrepancies and resolve service-related issues in a professional and efficient manner Operational & Administrative Support Maintain a high level of accuracy in a fast-paced, deadline-driven environment Support data integrity, documentation, and order-related follow-ups Assist internal teams to ensure orders move smoothly through the fulfillment process Minimum Requirements Minimum of one (1) year of experience in order entry, customer service, or a related support role Strong attention to detail with excellent organizational skills Effective written and verbal communication skills Proficiency in Microsoft Office, including Outlook, Excel, and Word Ability to multitask and prioritize in a fast-paced environment Positive, team-oriented attitude with a strong sense of urgency Experience in promotional products or distribution environments is a plus Compensation & Benefits Competitive compensation with annual performance reviews Paid vacation, PTO, and holidays Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance Employee discounts on Nassau Candy products Fast-paced work environment with opportunities for growth and development Location & Schedule This is a full-time, in-office position based in Ronkonkoma, NY. On-site collaboration is essential to the success of this role. If you are detail-oriented, customer-focused, and thrive in a fast-moving operational environment, this is an excellent opportunity to join a growing and established organization. Nassau Candy is an Equal Opportunity Employer.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job DescriptionDescription: The Guest Services Representative is responsible for welcoming all Spooky Nook Sports guests and providing an inviting, fun and healthy experience for all faculty members and visitors. This position requires paramount customer service skills. Schedule: Requires some morning or evening availability during the week as well as weekend availability Pay: Starting pay is $12 per hour, with the opportunity to earn a $1 hourly raise after 60 days of employment upon successful completion of the "Raise Template". Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Acts as central resource for entire Spooky Nook Sports community Promotes Spooky Nook Sports programming and provides related information to existing and potential customers Responds to various inquiries by guests in the facility and over the phone Remains calm during member/participant interactions involving urgent or stressful matters Processes payments for internal programming registrations, memberships dues, and daily fees Follows all cash handling policies and procedures All other duties as assigned Requirements: Basic Qualifications 18 years of age or older Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations Integrity to safeguard confidential information Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Experience communicating with individuals of diverse demographics Demeanor to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 40 lbs occasionally. Noise Level: The noise level in this environment is typically variable.