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Employee reviews

3.35/5

Out of 31 Buffalo Wild Wings reviews, 48% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 31 ratings

Overall rating
3.4
Work environment
3.6
Management
3.1
Diversity and inclusion
4.0
Career opportunities
3.1
Salary and benefits
3.3
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Buffalo Wild Wings reviews

Employee reviews
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A reddit user wrote a review on Aug 2017
Seems you really enjoy working at BWW, why? What about it makes you like it? I don't mean it in a rude or condescending way, honestly curious. I would never want to stay in a retail customer service type position. In fact, it makes me happy knowing my last foray into it (barring some crazy multi-discipline catastrophe) was a decade ago. I'm not above it, if I had to I would, but man did I hate any retail work.

Hey, I do really love working at BWW! Like any job it has it's ups and downs, but the ups for me really out weigh the downs. I've worked in a few other restaurants and I learned I LOVE working in the food industry. I love the fast paced shifts. I love that I meet new people and talk about so many cool things every day. I love that I don't have to pack a lunch for work or leave to get food . I love that serving has taught me to be able to stand up for myself, especially when I started serving alcohol. I could go on and on about the food industry. But what set bdubs apart for me was the family atmosphere. We literally use the word team everyday. The sporty atmosphere is much more fun and energetic than any other restaurant I've worked at. We have 96 tvs in my store! I love when a big sporting event is on and the whole restaurant jumps up and sings their teams fight song. Or people standing on their chairs getting so into the atmosphere we have created for them. I love that bdubs prioritizes community outreach. Anywhere there is a BWW, there is a form of outreach (like a sponsored team). We also do a lot of fundraising for the Boys and Girls Club of America and Special Olympics and many more.

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A reddit user wrote a review on Nov 2015
Did/could you provide less or more food depending on if you like a customer?

Most of the food was already pre-portioned in the morning so giving less food was never really a thing. I do however have a couple of instances where we may have tampered with food. At BWW we had a wing eating challenge. 10 wing in the hottest sauce. (sidenote, if this sauce would sit for too long it would begin to sepirate like salad dressing. it would separate into the red sauce base and the habanero extract) I was in the kitchen at the time and a server came back to let us know that a table of 5 guys had all ordered the challenge but one guy at the table was being an *** hole and bragging about how he would finish faster then the store record that was held by a professional eater. So we mixed the first 4 of the challenges normally. However for the *** holes plate we mixed the wings in the sauce but then drizzled some of the habanero extract on his wings and let the server know that plate was for him. A few minutes later we heard the server do the countdown for them to start and we waited. it only took about 30 seconds before we heard the guy get up and run to the bathroom whilst swearing the whole way. His friends thanked the server for making him look like a *** in front of a couple other girls in the bar he was aggressively hitting on.

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A reddit user wrote a review on Jul 2015
Worst customer and why?

I had a guy come in once and he ordered a Manhattan double. Then another and another within about 30 minutes. My bartender told me he was going to cut him off because the guy was being a jerk in general. When he got cut off, he was angry and asked to pay his tab. The only thing is, he didn't have any form of payment (his only cards were ATM cards and wouldn't go through my credit card machine.) I informed him he would need to pay his $80 in some way or another, and he was very intoxicated and started to act belligerent. He tried to take a nap on the floor of the bar and told me to "call the cops" so that's what i did. When the police showed up, I found out this dude just drives around the town i work in and drinks himself into oblivion, and gets the cops called on him almost every night because he has no money to pay his tab. He was not super fun to deal with. Also had two dudes on a UFC who were so drunk they were falling asleep on the bar. We refused to serve them, and they tried to fight me and another manager before throwing up all over the floor and being escorted out of the building by the police.

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A reddit user wrote a review on Aug 2016
I usually got to BWW 2-3 a week. I love it and usually just grab 10 hot since I have tried pretty much everything there. 2 questions. In my experience, the dining area is so much slower than the bar area. Is there a reason for that? (every single BWW I have been to in Utah is like this) As a regular I try to be as courteous as possible to everyone working there. Is there something that you guys dread from a customer or customers?

There is no correlation between bar and dining area speed wise, maybe just bad luck honestly, and yes we HATE people who are incredibly picky with wings. If it's too wet, not enough sauce, especially when you want people who get crispy wings. They are the absolute worst because if it's not crispy enough u have to remake the whole order and it just gets frustrating. Then they want wet and crispy which is literally impossible because the sauce makes them not crispy anymore

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A reddit user wrote a review on Jul 2012
I work with a two girls who were previously waitresses/hostesses at BWW, and they told me that it is the worst place to work. Maybe it was this particular BWW or is it a common agreement amongst waitresses/hostesses?

I feel like it could be pretty bad. One server told me about this old guy who likes coming in and making innuendos to the point they're uncomfortable. I think many, if not all, of them get hit on a lot. That being said, you can make a fair amount of money doing it. Many people bring in over $100 on the weekends in tips alone, plus the hourly they earn. Were they complaining about other staff/management or customers?

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5.0
A zippia user wrote a review on Dec 2024
Pros of working at Buffalo Wild Wings

Worked at a golf corse in Michigan. Had never worked in food industry before but took to it very well. Left with lots of knowledge in the kitchen. Miss eating wings every dawn day

Buffalo Wild Wings benefits

Me and sons mother worked at golf corse and we absolutely loved our jobs. Wish I didn't leave that job but she didn't leave much choice

What do you like best about Buffalo Wild Wings's CEO and the leadership team?

Zach singulinski was an amazing team leader and knew how to push people to there full potential

How would you improve Buffalo Wild Wings's culture?

Investing in there own micro brewery's and such. Or looking into local micro brews across the country. Think eating local honey for allergies kinda concept

How did you prepare for the Buffalo Wild Wings interview?

While be 15 mins late to dropping sons mother of at work at golf corse restaurant. Left with a job

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5.0
A zippia user wrote a review on Oct 2023
Pros of working at Buffalo Wild Wings

Meeting new people, team members, and bartending

Cons of working at Buffalo Wild Wings

Sometime slow

Buffalo Wild Wings benefits

Fight nights are amazing and great money football games too

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at Buffalo Wild Wings

Move up quick

Cons of working at Buffalo Wild Wings

You have to be willing to start at the bottom

Buffalo Wild Wings benefits

We are one of the top 10 buffalo wild wing restaurants in the nation!! Ashland ohio!!!

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Buffalo Wild Wings

The employees are very kind

Cons of working at Buffalo Wild Wings

Organization there is bot the best

Buffalo Wild Wings benefits

Working and talking to the customer

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3.0
A zippia user wrote a review on Jul 2023
Pros of working at Buffalo Wild Wings

i got a pay check

Cons of working at Buffalo Wild Wings

management sucked. They didn’t care about you. in their eyes you were just easily replaceable. I worked there for years and did a three person job and tell me where I was getting paid less than someone that just barely got hired fresh out of high school. First job manager asked me tell me why you deserve a raise enough said.

Buffalo Wild Wings benefits

N/A

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1.0
A zippia user wrote a review on Jun 2023
Cons of working at Buffalo Wild Wings

Unless your white u will not be considered for upper management 90 percent of them are white no diversity

Pros of working at Buffalo Wild Wings

None

Buffalo Wild Wings benefits

None

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2.0
A zippia user wrote a review on Oct 2022
Pros of working at Buffalo Wild Wings

Some of the people I meet

Cons of working at Buffalo Wild Wings

The work environment and how people treat each other

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4.0
A zippia user wrote a review on Jun 2022
Pros of working at Buffalo Wild Wings

The people there

Cons of working at Buffalo Wild Wings

The fact that it’s not as busy as it use to be/as gratifying as it used to be

Buffalo Wild Wings benefits

Free food

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2.0
A zippia user wrote a review on Feb 2022
Pros of working at Buffalo Wild Wings

The music and environment was fun and so was my job

Cons of working at Buffalo Wild Wings

Managers.

Buffalo Wild Wings benefits

Nothing really

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at Buffalo Wild Wings

Good salary and have good benefits.

Cons of working at Buffalo Wild Wings

None

Buffalo Wild Wings benefits

Back pay and pay for any Holiday ..good salary and have day off every week.

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1.0
A zippia user wrote a review on Aug 2021
Pros of working at Buffalo Wild Wings

absolutely nothing

Cons of working at Buffalo Wild Wings

Paychecks never correct, no work life balance, poor management

Buffalo Wild Wings benefits

free food

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1.0
A zippia user wrote a review on Jul 2021
Pros of working at Buffalo Wild Wings

Cash tips daily.

Cons of working at Buffalo Wild Wings

Overworked, clocking out at 2a.m. and returning for next shift at 10:00a.m.

Buffalo Wild Wings benefits

The demographics (customers).

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3.0
A zippia user wrote a review on Mar 2021
Pros of working at Buffalo Wild Wings

The people I worked with and the guests were amazing!

Cons of working at Buffalo Wild Wings

It could get really stressful at times.Also the pay wasn’t consistent.

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Buffalo Wild Wings

Fun, laidback environment with coworkers like your family

Cons of working at Buffalo Wild Wings

Favoritism

Buffalo Wild Wings benefits

Cash in hand every night

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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Buffalo Wild Wings

Fast paced environment, variety of different people and cultures

Cons of working at Buffalo Wild Wings

Unorganized management and miscommunication

Buffalo Wild Wings benefits

Healthcare benefits

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Buffalo Wild Wings

I like the atmosphere and getting to know people and being able to communicate with them.

Cons of working at Buffalo Wild Wings

The hours.

Buffalo Wild Wings benefits

There’s not really much benefits.

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3.0
A zippia user wrote a review on Sep 2020
Pros of working at Buffalo Wild Wings

Social elements. Fast pace. Customer interaction.

Cons of working at Buffalo Wild Wings

Work life balance. Long hours.

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Buffalo Wild Wings

what i liked about working there was that I got good money to help pay my rent while in school.

Cons of working at Buffalo Wild Wings

I do not like the inconstancy of pay

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Buffalo Wild Wings

I love socializing with the customers and team members.

Cons of working at Buffalo Wild Wings

Bad scheduling

Buffalo Wild Wings benefits

Close to home

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2.0
A zippia user wrote a review on Oct 2019
Pros of working at Buffalo Wild Wings

The kitchen pay is decent

Cons of working at Buffalo Wild Wings

Late nights. Like 3 AM late. Long shifts, some over 14 hours of standing with one or two little 5 minute breaks halfway through your shift. No meal times.

Buffalo Wild Wings benefits

The paycheck I guess. I hate everything else.

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5.0
A zippia user wrote a review on May 2019
Pros of working at Buffalo Wild Wings

Never worked there but everyone is really nice and that's what matters to me. I'm vegan

Cons of working at Buffalo Wild Wings

Like I said, never worked there. I'm also vegan

Buffalo Wild Wings benefits

The people gave me a free salad. I'm vegan

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4.0
A zippia user wrote a review on May 2019
Pros of working at Buffalo Wild Wings

Well I make a lot of money

Cons of working at Buffalo Wild Wings

I work to hard font really enjoy my job

Buffalo Wild Wings benefits

Discounts on food

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A reddit user wrote a review on Aug 2017
Have you gone on a date with a customer?

Yes and no I guess? I don't ever give my number out at work or go on dates with guests. But one time I was working as a GEC and met a guy and after my shift we started and talked for a while.

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A reddit user wrote a review on Aug 2016
I usually got to BWW 2-3 a week. I love it and usually just grab 10 hot since I have tried pretty much everything there. 2 questions. In my experience, the dining area is so much slower than the bar area. Is there a reason for that? (every single BWW I have been to in Utah is like this) As a regular I try to be as courteous as possible to everyone working there. Is there something that you guys dread from a customer or customers?

There is no correlation between bar and dining area speed wise, maybe just bad luck honestly, and yes we HATE people who are incredibly picky with wings. If it's too wet, not enough sauce, especially when you want people who get crispy wings. They are the absolute worst because if it's not crispy enough u have to remake the whole order and it just gets frustrating. Then they want wet and crispy which is literally impossible because the sauce makes them not crispy anymore

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A reddit user wrote a review on Aug 2016
Not to say that your job is easy, especially on weekends or during sporting events, but would you consider BWW a good starting point for someone with little to no restaurant cooking experience?

Yes. It's very easy and requires little to no thought (besides the grill/southwest station) all you really need to know how to do is count to 20 and spin ur arm in a circle and drop stuff in a fryer and hit the color coded button for the item

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A reddit user wrote a review on Dec 2015
Have you ever witnessed an employee spit in a customer's food due to the customer being drunk and/or rude?

Surprisingly no.. I have seen many people that truly deserved it.

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A reddit user wrote a review on Nov 2015
How much nookie goes on between the employees?

I slept with a sever a greeter and made out with a manager. That might say something about what goes on... ;)

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A reddit user wrote a review on Nov 2015
What's the most chicken wings ordered by a single customer?

our biggest in store order for one person was 110 hot wings for a single person. They finished the all in 30-40 minutes plus 3 beers. Biggest order over all was 6400 wings during a natural disaster in my home town that we made for media, police, EMS, and fire-fighters. I had a photo of everyone who stayed at work to do that order somewhere. doubt I will find it tho...

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A reddit user wrote a review on Nov 2015
How often do cooks spit or ejaculate in the food they prepare for customers?

I have never seen anyone spit in the food...

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A reddit user wrote a review on Nov 2015
Woah I work there too! Do you guys have a gec program? Because I'm a greeter/cashier/gec and I think the gec program is pointless.

I was a GEC for a few months. As far as I know it is a Canadian BWW program only. It was the easiest job in the whole place by far.

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A reddit user wrote a review on Nov 2015
Did/could you provide less or more food depending on if you like a customer?

Most of the food was already pre-portioned in the morning so giving less food was never really a thing. I do however have a couple of instances where we may have tampered with food. At BWW we had a wing eating challenge. 10 wing in the hottest sauce. (sidenote, if this sauce would sit for too long it would begin to sepirate like salad dressing. it would separate into the red sauce base and the habanero extract) I was in the kitchen at the time and a server came back to let us know that a table of 5 guys had all ordered the challenge but one guy at the table was being an *** hole and bragging about how he would finish faster then the store record that was held by a professional eater. So we mixed the first 4 of the challenges normally. However for the *** holes plate we mixed the wings in the sauce but then drizzled some of the habanero extract on his wings and let the server know that plate was for him. A few minutes later we heard the server do the countdown for them to start and we waited. it only took about 30 seconds before we heard the guy get up and run to the bathroom whilst swearing the whole way. His friends thanked the server for making him look like a *** in front of a couple other girls in the bar he was aggressively hitting on.

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A reddit user wrote a review on Jul 2015
Worst customer and why?

I had a guy come in once and he ordered a Manhattan double. Then another and another within about 30 minutes. My bartender told me he was going to cut him off because the guy was being a jerk in general. When he got cut off, he was angry and asked to pay his tab. The only thing is, he didn't have any form of payment (his only cards were ATM cards and wouldn't go through my credit card machine.) I informed him he would need to pay his $80 in some way or another, and he was very intoxicated and started to act belligerent. He tried to take a nap on the floor of the bar and told me to "call the cops" so that's what i did. When the police showed up, I found out this dude just drives around the town i work in and drinks himself into oblivion, and gets the cops called on him almost every night because he has no money to pay his tab. He was not super fun to deal with. Also had two dudes on a UFC who were so drunk they were falling asleep on the bar. We refused to serve them, and they tried to fight me and another manager before throwing up all over the floor and being escorted out of the building by the police.

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A reddit user wrote a review on Jul 2015
During your 6 years of working with BWW, did you ever come across any problems work wise, or with other employees?

I had a kid break my car window when i first started because i didn't know the girl who's house i was at was his girlfriend. I think that was probably the biggest one.

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A reddit user wrote a review on Jul 2015
How does this job affect your social life?

Well, I've made some really really good friends over the years. It helps that a lot of them work the same schedules that I do. When i was a cook there would be parties at my apartment after the shift every night. Now that I'm a manager (and a little older) it's usually just me a couple other people drinking a few beers once all is said and done. So i guess the answer is a positive one.

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A reddit user wrote a review on Jul 2015
what's your salary?

not enough.

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A reddit user wrote a review on Jul 2015
When u started as a line cook did you want to one day be manager? Also having being managed there, how does that effect how you manage your employees now?

It definitely wasn't what i wanted to do, in fact they asked me 3 times before I finally decided to take the position. As I was coming around the corner to being 23 with no college degree, it seemed like I needed to pad my qualifications for future jobs with something. It's definitely different being in a position of power, when 2 years ago I was the cook making fun of managers. I'm still learning the best methods of management, so i can get the most out of my employees, but that they also respect me.

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A reddit user wrote a review on Jul 2012
I work with a two girls who were previously waitresses/hostesses at BWW, and they told me that it is the worst place to work. Maybe it was this particular BWW or is it a common agreement amongst waitresses/hostesses?

I feel like it could be pretty bad. One server told me about this old guy who likes coming in and making innuendos to the point they're uncomfortable. I think many, if not all, of them get hit on a lot. That being said, you can make a fair amount of money doing it. Many people bring in over $100 on the weekends in tips alone, plus the hourly they earn. Were they complaining about other staff/management or customers?

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Buffalo Wild Wings salaries

6.7
Salary score
The national average salary for a Buffalo Wild Wings employee in the United States is $27,704 per year or $13 per hour. Employees in the top 10 percent can make over $44,000 per year, while employees at the bottom 10 percent earn less than $17,000 per year.

Buffalo Wild Wings demographics summary

9.7
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Buffalo Wild Wings financial performance

8.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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