Buffet attendant job description

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Responsibilities

• Handle all cuisine according to health and sanitation standards and work as a team to ensure support staff follows suit.
• Refill cooked hot and cold food items in the buffet, keeping all hot and cold lines clean and appropriate serving utensils stocked.
• Provide support to the culinary team by notifying them in a timely manner when certain food items are needed.
• Ensure the highest possible standards of guest service are provided and listens and responds to guest and associate concerns and questions.
• Wipe and clean all serving service stations; sweep and mop kitchen expo area as needed and remove and empty trash as needed.
• Perform other duties as assigned.

Qualifications

• Ability to understand and follow directions.
• Ability to work cooperatively with others.

Physical Requirements

• Ability to stand and walk for the entire length of shift.
• Ability to stoop, kneel, crouch, or crawl frequently.
• Ability to regularly lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Compensation:

$14 - $15

Responsibilities:

• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
• Welcome guests and respond to requests in a prompt and professional manner. Refer and serious matters to management.
• Maintain a clean, neat, and well-organized work buffet area, which may include but not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or and other maintenance and repair needs.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Responsible for achieving and exceeding the guest satisfaction F&B score
• Perform other duties as assigned.

Qualifications:

• Understanding and knowledge of safety, sanitation and food handling procedures.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Schedule days and times may vary based on need.

About Company

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

A Cook III is responsible for preparing, maintaining and monitoring quality control for hot food items in the hotel's continuing effort to deliver outstanding service and financial profitability.
What will I be doing?

As a Cook III, you would be responsible for preparing, maintaining and monitoring quality control for hot food items in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Prepare, maintain and monitor quality control for hot food items including, but not limited to, meat, fish, fowl, sauces, stocks and seasonings
* Prepare food items according to designated recipes and quality standards
* Prepare guest orders in a friendly, timely and efficient manner
* Maintain cleanliness and comply with food sanitation standards at all times
* Visually inspect all food sent from the kitchen and ensure plates are clean and appetizing
* Practice correct food handling and food storage procedures according to federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!