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Store Manager jobs at Build-A-Bear Workshop - 109 jobs

  • Sales Lead Temp Role - US - Kings Island

    Build-A-Bear 4.3company rating

    Store manager job at Build-A-Bear Workshop

    A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success. Responsibilities: * Bear Builder Role: * Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience * Actively engage with guests, demonstrating genuine enthusiasm for our brand * Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience * Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests * Strong team commitment; be dependable, engaged, and helpful * Floor Leader on Duty Role: * Be a role model to others in providing exceptional guest service to ensure a memorable experience * Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals * Model Experience First behaviors * Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations Required Qualifications: * High school diploma or GED equivalent Preferred Qualifications: * Build-A-Bear store associate experience * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Thrives in an Experience First environment * Connects with others to inspire results * Enjoys meeting and interacting with new people * Possesses a "How can I help" attitude * Strong desire to develop, train, and support others' success * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Thrives in a dynamic and changing environment * Able to remain calm when faced with challenging circumstances Working Environment: * Active retail store leadership requires the ability to sit, stand, and move around for duration of shift * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Decision-making, judgment, and execution * Ability to create an Experience First culture for guests and associates * Achievement of assigned goals * Consistent execution of operational standards * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
    $26k-34k yearly est. 60d+ ago
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  • Store Manager

    Coach 4.8company rating

    Columbus, OH jobs

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Retail Job Description Reports to: General/District Manager Store Manager Selling and Service · Understands organizational objectives and makes decisions that align with Company priorities and values · Endorses, models and develops team to deliver Coach's Selling and Service expectations · Manages sales strategies, initiatives and growth across all categories · Flexes store business strategies and personal selling techniques to contribute to overall store and financial results · Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers · Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times and achieves sales through team · Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution · Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals · Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers · Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives · Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics · Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace · Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style · Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) · Coaches team on how to incorporate trends into their selling experience with customers · Influences customer's purchase decisions by balancing patience and assertiveness · Sensitive to customer and team's needs and tailors approach by reading cues · Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking · Encourages team to build long-term relationships with customers to drive business · Develops both self and individual product knowledge skills and remains aware of current collections · Protects and drives the needs of the business at all times · Understands the positive sales impact staffing has on the business; recruits and hires accordingly · Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools · Ensures all daily tasks are completed without negatively impacting service of Coach standards Workplace and Environment · Creates enthusiasm and positivity for a shared vision and mission · Leads by example · Demonstrates confidence when leading the team and managing the store · Takes initiative; has a high level of ownership and accountability for results of self and others · Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate · Builds trusting relationships with peers and team · Acts as advocate for the team and Brand Workplace and Environment (continued) · Is adaptable and flexible to change · Switches gears based on the needs of the business both seamlessly and pro-actively · Welcomes feedback and adapts behaviors as appropriate · Maintains a calm and professional demeanor at all times · Fosters an environment of teamwork and collaboration · Creates short and long-term strategies to achieve personal metrics and performance · Uses available resources to make informed decisions and takes appropriate partners when necessary · Utilizes Company tools to keep self-informed · Delegates and empowers others · Recognizes and values individual performance and communicates appropriately · Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff · Resolves performance problems using appropriate communication, coaching and counseling techniques · Creates a talent bench strength by actively recruiting and interviewing candidates · Recruits, interviews, selects, on boards and retains top talent · Acknowledges and reinforces the importance of how all roles contribute to the success of the store Operations · Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention · Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.) · Writes schedules to maximize business by scheduling right people, right place, right time · Interacts and communicates with supervisor(s) on a regular basis to keep them informed · Maintains interior and exterior upkeep of the building with partnership from the corporate office · Understands and uses all retail systems and reporting tools · Adheres to all retail policies and procedures including POS and Operations procedures · Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employe Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $62,000.00 TO $94,000.00 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
    $23k-53k yearly est. 11d ago
  • Store Manager

    Coach 4.8company rating

    Cincinnati, OH jobs

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Selling and Service Understands organizational objectives and makes decisions that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Manages sales strategies, initiatives and growth across all categories Flexes store business strategies and personal selling techniques to contribute to overall store and financial results Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times and achieves sales through team Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer's purchase decisions by balancing patience and assertiveness Sensitive to customer and team's needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Protects and drives the needs of the business at all times Understands the positive sales impact staffing has on the business; recruits and hires accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standards Workplace and Environment Creates enthusiasm and positivity for a shared vision and mission Leads by example Demonstrates confidence when leading the team and managing the store Takes initiative; has a high level of ownership and accountability for results of self and others Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate Builds trusting relationships with peers and team Acts as advocate for the team and Brand Workplace and Environment (continued) Is adaptable and flexible to change Switches gears based on the needs of the business both seamlessly and pro-actively Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times Fosters an environment of teamwork and collaboration Creates short and long-term strategies to achieve personal metrics and performance Uses available resources to make informed decisions and takes appropriate partners when necessary Utilizes Company tools to keep self-informed Delegates and empowers others Recognizes and values individual performance and communicates appropriately Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff Resolves performance problems using appropriate communication, coaching and counseling techniques Creates a talent bench strength by actively recruiting and interviewing candidates Recruits, interviews, selects, on boards and retains top talent Acknowledges and reinforces the importance of how all roles contribute to the success of the store Operations Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.) Writes schedules to maximize business by scheduling right people, right place, right time Interacts and communicates with supervisor(s) on a regular basis to keep them informed Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools Adheres to all retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $62,000.00 TO $91,000.00 Annually General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
    $23k-52k yearly est. 18d ago
  • Store Manager

    Coach 4.8company rating

    Ohio jobs

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Retail Job Description Reports to: General/District Manager Store Manager Selling and Service · Understands organizational objectives and makes decisions that align with Company priorities and values · Endorses, models and develops team to deliver Coach's Selling and Service expectations · Manages sales strategies, initiatives and growth across all categories · Flexes store business strategies and personal selling techniques to contribute to overall store and financial results · Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers · Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times and achieves sales through team · Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution · Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals · Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers · Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives · Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics · Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace · Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style · Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) · Coaches team on how to incorporate trends into their selling experience with customers · Influences customer's purchase decisions by balancing patience and assertiveness · Sensitive to customer and team's needs and tailors approach by reading cues · Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking · Encourages team to build long-term relationships with customers to drive business · Develops both self and individual product knowledge skills and remains aware of current collections · Protects and drives the needs of the business at all times · Understands the positive sales impact staffing has on the business; recruits and hires accordingly · Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools · Ensures all daily tasks are completed without negatively impacting service of Coach standards Workplace and Environment · Creates enthusiasm and positivity for a shared vision and mission · Leads by example · Demonstrates confidence when leading the team and managing the store · Takes initiative; has a high level of ownership and accountability for results of self and others · Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate · Builds trusting relationships with peers and team · Acts as advocate for the team and Brand Workplace and Environment (continued) · Is adaptable and flexible to change · Switches gears based on the needs of the business both seamlessly and pro-actively · Welcomes feedback and adapts behaviors as appropriate · Maintains a calm and professional demeanor at all times · Fosters an environment of teamwork and collaboration · Creates short and long-term strategies to achieve personal metrics and performance · Uses available resources to make informed decisions and takes appropriate partners when necessary · Utilizes Company tools to keep self-informed · Delegates and empowers others · Recognizes and values individual performance and communicates appropriately · Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff · Resolves performance problems using appropriate communication, coaching and counseling techniques · Creates a talent bench strength by actively recruiting and interviewing candidates · Recruits, interviews, selects, on boards and retains top talent · Acknowledges and reinforces the importance of how all roles contribute to the success of the store Operations · Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention · Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.) · Writes schedules to maximize business by scheduling right people, right place, right time · Interacts and communicates with supervisor(s) on a regular basis to keep them informed · Maintains interior and exterior upkeep of the building with partnership from the corporate office · Understands and uses all retail systems and reporting tools · Adheres to all retail policies and procedures including POS and Operations procedures · Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals Additional Requirements Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
    $23k-52k yearly est. 60d+ ago
  • Assistant Store Manager - Full-time

    Shoe Carnival, Inc. 4.4company rating

    Troy, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.
    $16.2 hourly 18d ago
  • Store Lead - South Park Center - Part time

    Children's Place 4.4company rating

    Strongsville, OH jobs

    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $22k-27k yearly est. Auto-Apply 1d ago
  • Store Lead - Lima Mall - Part time

    Children's Place 4.4company rating

    Lima, OH jobs

    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $21k-26k yearly est. Auto-Apply 48d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival, Inc. 4.4company rating

    Lima, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.
    $16.2 hourly 3d ago
  • Assistant Store Manager (The Greene)

    The Buckle 4.0company rating

    Beavercreek, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Eager and assertive to answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable; consistently welcomes feedback from Manager to improve sales presentations * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present * Plan sales goals with Store Manager * Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) * Passion for product education and showmanship to create results Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Coach and create relationships through Guest Loyalty and Guest Preferred * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks set by Store Management * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Execute actions from department calendars and track on the Weekly Delegation Worksheet * Demonstrate leadership actions during segments * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for asking for and remembering Guest names * Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests * Partner with Store Manager to pick store's education focus and help delegate and implement focus all week * Help execute all segments to support business goals. * Assist Store Manager in Recruitment of all store staffing needs * Understand how to explain pay and Buckle Benefits * Responsible for keeping up to date with contact list and adding top talent on the team consistently * Execution/training on Leadership playbook * Accountability of all characteristic pieces * SPG Teammate/leader training shifts * Responsible for training and coaching with manager on all non-sales positions * Assertive to execute actions with constantly changing sales focuses * Ability to identify and follow through on all Teammate training needs Visual Merchandise Management * Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Partner with Store Manager to delegate, demonstrate, and review all 4 zones * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed * Exhibit ability to create changes to improve store's overall performance via Performance Tracker * Ability to foresee and anticipate changes in product and act independently to improve overall visual results * Responsible for visual standards on floor and backroom Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks * Other duties as assigned * Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies * Planning (week/month/year) * Executes and trains others on opening/closing checklist * Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) * Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store * Monitor and maintain adequate inventory of supplies * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Execute daily interviews as needed to support Team Development and growth * Overcome objections and problem solve * Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others * Understand and administer Buckle Commitment to Success * Ability to travel and cover other Stores within District based on business needs * Handle all schedule changes in a positive and professional manner * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Additional Qualifications * Relocation may be required * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite
    $32k-38k yearly est. 60d+ ago
  • Assistant Store Manager

    The Buckle 4.0company rating

    Cincinnati, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Compensation & Benefits: Pay range: $20-$24/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Eager and assertive to answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable; consistently welcomes feedback from Manager to improve sales presentations * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present * Plan sales goals with Store Manager * Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) * Passion for product education and showmanship to create results Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Coach and create relationships through Guest Loyalty and Guest Preferred * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks set by Store Management * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Execute actions from department calendars and track on the Weekly Delegation Worksheet * Demonstrate leadership actions during segments * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for asking for and remembering Guest names * Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests * Partner with Store Manager to pick store's education focus and help delegate and implement focus all week * Help execute all segments to support business goals. * Assist Store Manager in Recruitment of all store staffing needs * Understand how to explain pay and Buckle Benefits * Responsible for keeping up to date with contact list and adding top talent on the team consistently * Execution/training on Leadership playbook * Accountability of all characteristic pieces * SPG Teammate/leader training shifts * Responsible for training and coaching with manager on all non-sales positions * Assertive to execute actions with constantly changing sales focuses * Ability to identify and follow through on all Teammate training needs Visual Merchandise Management * Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Partner with Store Manager to delegate, demonstrate, and review all 4 zones * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed * Exhibit ability to create changes to improve store's overall performance via Performance Tracker * Ability to foresee and anticipate changes in product and act independently to improve overall visual results * Responsible for visual standards on floor and backroom Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks * Other duties as assigned * Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies * Planning (week/month/year) * Executes and trains others on opening/closing checklist * Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) * Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store * Monitor and maintain adequate inventory of supplies * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Execute daily interviews as needed to support Team Development and growth * Overcome objections and problem solve * Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others * Understand and administer Buckle Commitment to Success * Ability to travel and cover other Stores within District based on business needs * Handle all schedule changes in a positive and professional manner * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications * Relocation may be required * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite * Please contact ********************** if you have questions or concerns about Buckle's pay and benefits transparency.
    $20-24 hourly Easy Apply 60d+ ago
  • Assistant Store Manager - Full-time

    Shoe Carnival 4.4company rating

    Cincinnati, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. Assisting the Store Manager in all operational and leadership aspects of the store Driving sales and customer satisfaction Training and coaching store associates Helping maintain store appearance and merchandising standards Managing inventory and handling logistics REQUIREMENTS: 2+ years of retail sales or customer service experience required. Some previous supervisory experience preferred but not required. Ability to work flexible schedules including nights, weekends, and holidays. Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills TOTAL REWARDS: Daily Pay Career Path Opportunities Relocation Opportunities Employee & Family Discounts Health, dental, and vision insurance Paid Time Off (Vacation & Sick Time) Annual Performance Reviews Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
    $16.2 hourly 3d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival, Inc. 4.4company rating

    Cincinnati, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.
    $16.2 hourly 18d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival 4.4company rating

    Dayton, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. Assisting the Store Manager in all operational and leadership aspects of the store Driving sales and customer satisfaction Training and coaching store associates Helping maintain store appearance and merchandising standards Managing inventory and handling logistics REQUIREMENTS: 2+ years of retail sales or customer service experience required. Some previous supervisory experience preferred but not required. Ability to work flexible schedules including nights, weekends, and holidays. Strong leadership and customer management abilities Customer service-oriented with in-depth knowledge of basic business management processes Excellent communication and interpersonal skills TOTAL REWARDS: Daily Pay Career Path Opportunities Relocation Opportunities Employee & Family Discounts Health, dental, and vision insurance Paid Time Off (Vacation & Sick Time) Annual Performance Reviews Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us.
    $16.2 hourly 3d ago
  • Assistant Store Manager - Full-time

    Shoe Carnival, Inc. 4.4company rating

    Dayton, OH jobs

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a significant impact on our business and customers. Shoe Carnival has a long-standing reputation as a favorite employer, thanks to our focus on work-life balance, fostering a positive work environment, and nurturing the professional development of our team members. As an Assistant Store Manager, you'll feel a strong sense of connectedness not only to your work and your coworkers, but also to the community that we serve. Join us, and like many of our team members, you may find that loving your job isn't just a dream, it's daily reality. * Assisting the Store Manager in all operational and leadership aspects of the store * Driving sales and customer satisfaction * Training and coaching store associates * Helping maintain store appearance and merchandising standards * Managing inventory and handling logistics REQUIREMENTS: * 2+ years of retail sales or customer service experience required. * Some previous supervisory experience preferred but not required. * Ability to work flexible schedules including nights, weekends, and holidays. * Strong leadership and customer management abilities * Customer service-oriented with in-depth knowledge of basic business management processes * Excellent communication and interpersonal skills TOTAL REWARDS: * Daily Pay * Career Path Opportunities * Relocation Opportunities * Employee & Family Discounts * Health, dental, and vision insurance * Paid Time Off (Vacation & Sick Time) * Annual Performance Reviews * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan Are you up for the challenge? We are eager to meet passionate individuals ready to bring their skills to Shoe Carnival, Inc. Don't hesitate and seize your chance to grow with us. Click the 'Apply Now' button to kickstart your journey towards a rewarding and fulfilling career with us. Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience.
    $16.2 hourly 18d ago
  • Assistant Store Manager

    The Buckle 4.0company rating

    Toledo, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Compensation & Benefits: Pay range: $17-$22/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Eager and assertive to answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable; consistently welcomes feedback from Manager to improve sales presentations * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present * Plan sales goals with Store Manager * Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) * Passion for product education and showmanship to create results Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Coach and create relationships through Guest Loyalty and Guest Preferred * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks set by Store Management * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Execute actions from department calendars and track on the Weekly Delegation Worksheet * Demonstrate leadership actions during segments * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for asking for and remembering Guest names * Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests * Partner with Store Manager to pick store's education focus and help delegate and implement focus all week * Help execute all segments to support business goals. * Assist Store Manager in Recruitment of all store staffing needs * Understand how to explain pay and Buckle Benefits * Responsible for keeping up to date with contact list and adding top talent on the team consistently * Execution/training on Leadership playbook * Accountability of all characteristic pieces * SPG Teammate/leader training shifts * Responsible for training and coaching with manager on all non-sales positions * Assertive to execute actions with constantly changing sales focuses * Ability to identify and follow through on all Teammate training needs Visual Merchandise Management * Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Partner with Store Manager to delegate, demonstrate, and review all 4 zones * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed * Exhibit ability to create changes to improve store's overall performance via Performance Tracker * Ability to foresee and anticipate changes in product and act independently to improve overall visual results * Responsible for visual standards on floor and backroom Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks * Other duties as assigned * Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies * Planning (week/month/year) * Executes and trains others on opening/closing checklist * Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) * Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store * Monitor and maintain adequate inventory of supplies * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Execute daily interviews as needed to support Team Development and growth * Overcome objections and problem solve * Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others * Understand and administer Buckle Commitment to Success * Ability to travel and cover other Stores within District based on business needs * Handle all schedule changes in a positive and professional manner * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications * Relocation may be required * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite * Please contact ********************** if you have questions or concerns about Buckle's pay and benefits transparency.
    $17-22 hourly Easy Apply 60d+ ago
  • Assistant Store Manager

    Buckle 4.0company rating

    Toledo, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Compensation & Benefits: Pay range: $17-$22/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale (“POS”) procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite *Please contact ********************** if you have questions or concerns about Buckle's pay and benefits transparency.
    $17-22 hourly Easy Apply 60d+ ago
  • Store Manager

    Pacsun Careers 3.9company rating

    Beckett Ridge, OH jobs

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. A day in the life, what you'll be doing: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Communicates store and customer feedback to the District or Market Manager to grow the business Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company's strategies and goals Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends Four-year college degree or equivalent preferred Must be at least 18 years of age Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Pac Perks: Generous associate discount of 30-50% off merchandise online and in-stores Immediate 100% vested 401K contributions and employer match Calm Premium access Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $28k-46k yearly est. 60d+ ago
  • Assistant Store Manager

    The Buckle 4.0company rating

    Lima, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest * Eager and assertive to answer questions regarding the store and its merchandise * Recommend, select, and help locate or obtain merchandise based on Guest needs and desires * Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience * Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team * Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices * Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) * Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management * Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity * Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. * Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. * Maintain and build good Guest relationships to develop a client based business * Lead by example with a high level of showmanship, excellent customer service and attentiveness * Recognize and communicate Guest Levels with the Team * Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates * Coachable; consistently welcomes feedback from Manager to improve sales presentations * Consistently perform leadership actions and maintain high standards, whether or not the Manager is present * Plan sales goals with Store Manager * Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) * Passion for product education and showmanship to create results Teammate Recruiting, Training and Development * Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend * Coach and create relationships through Guest Loyalty and Guest Preferred * Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis * Maintain a positive attitude at all times creating a positive floor culture * Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders * Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker * Motivate Teammates to initiate and complete daily tasks set by Store Management * Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests * Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in * Execute actions from department calendars and track on the Weekly Delegation Worksheet * Demonstrate leadership actions during segments * Demonstrate how to get the Guest involved with product * Be vocal and continuously update fellow leader and Team * Responsible for asking for and remembering Guest names * Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests * Partner with Store Manager to pick store's education focus and help delegate and implement focus all week * Help execute all segments to support business goals. * Assist Store Manager in Recruitment of all store staffing needs * Understand how to explain pay and Buckle Benefits * Responsible for keeping up to date with contact list and adding top talent on the team consistently * Execution/training on Leadership playbook * Accountability of all characteristic pieces * SPG Teammate/leader training shifts * Responsible for training and coaching with manager on all non-sales positions * Assertive to execute actions with constantly changing sales focuses * Ability to identify and follow through on all Teammate training needs Visual Merchandise Management * Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind * Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions * Partner with Store Manager to delegate, demonstrate, and review all 4 zones * Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability * Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager * Give informational and influential store tours * Ensure sales floor is consistently sized and new freight is appropriately displayed * Exhibit ability to create changes to improve store's overall performance via Performance Tracker * Ability to foresee and anticipate changes in product and act independently to improve overall visual results * Responsible for visual standards on floor and backroom Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Understand and utilize planner including completion of Opening and Closing Checklists * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Follow all Loss Prevention guidelines, including daily bag and purse checks * Ability to execute and teach all Point of Sale ("POS") procedures * Appropriately handle calls from Corporate Office * Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates * Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices * Ability to navigate and execute all tools on the home page * Knowledge and ability to give guidance and feedback to all non-sales positions * Complete all scheduled shifts and cover shifts when needed * Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement * Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns * Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks * Other duties as assigned * Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies * Planning (week/month/year) * Executes and trains others on opening/closing checklist * Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) * Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store * Monitor and maintain adequate inventory of supplies * Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership * Comfortable in in giving and receiving feedback from peers and Management * Supportive of Leadership * Promote personal and store growth * Demonstrate and maintain a professional, mature and stable relationship with all Teammates * Execute daily interviews as needed to support Team Development and growth * Overcome objections and problem solve * Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others * Understand and administer Buckle Commitment to Success * Ability to travel and cover other Stores within District based on business needs * Handle all schedule changes in a positive and professional manner * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Additional Qualifications * Relocation may be required * No visa sponsorship is available * Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite
    $32k-38k yearly est. 60d+ ago
  • Assistant Store Manager

    Buckle 4.0company rating

    Westlake, OH jobs

    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Eager and assertive to answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable; consistently welcomes feedback from Manager to improve sales presentations Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Plan sales goals with Store Manager Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim) Passion for product education and showmanship to create results Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Coach and create relationships through Guest Loyalty and Guest Preferred Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks set by Store Management Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Execute actions from department calendars and track on the Weekly Delegation Worksheet Demonstrate leadership actions during segments Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for asking for and remembering Guest names Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests Partner with Store Manager to pick store's education focus and help delegate and implement focus all week Help execute all segments to support business goals. Assist Store Manager in Recruitment of all store staffing needs Understand how to explain pay and Buckle Benefits Responsible for keeping up to date with contact list and adding top talent on the team consistently Execution/training on Leadership playbook Accountability of all characteristic pieces SPG Teammate/leader training shifts Responsible for training and coaching with manager on all non-sales positions Assertive to execute actions with constantly changing sales focuses Ability to identify and follow through on all Teammate training needs Visual Merchandise Management Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Partner with Store Manager to delegate, demonstrate, and review all 4 zones Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Exhibit ability to create changes to improve store's overall performance via Performance Tracker Ability to foresee and anticipate changes in product and act independently to improve overall visual results Responsible for visual standards on floor and backroom Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale (“POS”) procedures Appropriately handle calls from Corporate Office Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks Other duties as assigned Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies Planning (week/month/year) Executes and trains others on opening/closing checklist Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store Monitor and maintain adequate inventory of supplies Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Execute daily interviews as needed to support Team Development and growth Overcome objections and problem solve Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others Understand and administer Buckle Commitment to Success Ability to travel and cover other Stores within District based on business needs Handle all schedule changes in a positive and professional manner Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities Assists the Store Manager in supervising. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Additional Qualifications Relocation may be required No visa sponsorship is available Ability to operate a motor vehicle and travel, including overnight as required Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite
    $33k-39k yearly est. 60d+ ago
  • Full Time Assistant Manager - Belden Village Mall

    Build-A-Bear 4.3company rating

    Store manager job at Build-A-Bear Workshop

    As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates. Responsibilities: * Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best * Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets * Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment * Lead team to maintain operational efficiencies and adherence to store safety policies and procedures * Oversee inventory management processes, including receiving, stocking, and inventory counts * Assist in building and developing a high-performing team that delivers exceptional guest service Required Qualifications: * 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail * High school diploma Preferred Qualifications: * 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail. * Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: * Thrives in a "How Can I Help" environment * Able to balance creativity and fun with dependability * Connects with others to inspire results * Exercises good judgment in ambiguous situations * Displays strong initiative and self-direction * Unites teams to deliver strong results * Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure * Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups * Maintains a positive outlook despite challenging circumstances Working Environment: * Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day * Work environments include indoor/outdoor malls, strip centers, and other retail locations * Ability to work a typical retail schedule including days, evenings, weekends, and holidays * Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: * Decision-making, judgment, and execution * Consistently meeting financial objectives * Ability to create an Experience First culture for guests and associates * Talent management * Consistent execution of operational standards * Ability to foster team collaboration, communication, and performance * Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
    $33k-47k yearly est. 3d ago

Learn more about Build-A-Bear Workshop jobs