Build-A-Bear Workshop reviews

Boxing Day. Dear...god... It was my first boxing day in retail. I was the one in my store who helped the manager with our Truck shipments so I was up VERY early, in the store at some ungodly hour to set up and change over all of our plannograms. Before we even lifted our gate (opening 1 hour before any other store in the mall), we had a 30-40 person line up and it didn't stop my WHOLE.SHIFT. It was crazy as hell, and I'm glad I was at Take Me Home the whole time, haha! This poor girl came in with her mom and she did NOT look well. She was pale, sweating, and I was pretty sure she was going to pass out. Her mother had dragged her to the mall while she was violently ill hit so he could spend her gift card. The poor girl threw up while in line (in the store). It was a million degrees, what with all the people, and smells like vomit. The manager gave her a pass to finish her bear before the rest of the line, and I can't remember one person complaining, haha. Felt so bad for the girl, she was pretty embarrassed. Shame on her mother, though :(

It does happen. Sometimes a bow, a heart or some thread will fall in the stuffing bins and get passed through the machine. Our bins were always kept covered, so it didn't happen often. Some customers had some odd requests about putting things inside the animals, but nothing unusual ever accidentally wound up in them.

For birthday parties, yes. For the birthday song, only the staff sing to the birthday child. Well, that an a few mom's who are pretty into it. We try to help the kids sort of 'test their comfort Zone'. Had a lot of shy kids come in and happy, screaming, yelling, hooligans when they left :). Sorry Mom's XD

I had one little girl put a (fairly large) piece of her baby blanket inside her Sassy Kitty. One crutch to the next, haha. I had know a few employees that put ashes (in containers, of course) inside the bears. These ashes ranged from Pets to infants to parents.

Haha! You get used to it. I giggled the first couple times.

lovely environment.

low pay, terrible HR.

seeing the smiles on kids' faces! .

I love my job and working with kids to make their days! Everything about the job is enjoyable. The hours are flexible

I don't like the toxic workplace where people try to gang up on others. Managers sit in the back and do nothing for most of their shifts.

Employee discounts!

It was my first job, I needed the money! I learned how to fake every emotion in the book at that place...

For birthday parties, yes. For the birthday song, only the staff sing to the birthday child. Well, that an a few mom's who are pretty into it. We try to help the kids sort of 'test their comfort Zone'. Had a lot of shy kids come in and happy, screaming, yelling, hooligans when they left :). Sorry Mom's XD

It does happen. Sometimes a bow, a heart or some thread will fall in the stuffing bins and get passed through the machine. Our bins were always kept covered, so it didn't happen often. Some customers had some odd requests about putting things inside the animals, but nothing unusual ever accidentally wound up in them.