What does a Building Manager do?
Building managers are executives who oversee the maintenance and safety of properties and make sure that these properties comply with the organization's goals. The managers coordinate and manage the safety, security, and maintenance of the general building. They are tasked to supervise janitorial staff in cleaning the building. It is their responsibility to keep organized and clear records related to security issues and occupant complaints. They should be equipped with organizational skills, attention to detail, and communication skills.
Building manager responsibilities
Here are examples of responsibilities from real building manager resumes:
- Demonstrate leadership, accountability, and teamwork when managing the budget by empowering staff members to participate in controlling expenditures.
- Supervise electrical, plumbing, mechanical and general carpentry works.
- Perform renovation repairs including painting, plastering, electrical and plumbing repairs.
- Maintain cleanliness of common spaces; including garbage/recycling removal and snow removal.
- Provide first aid and CPR as required.
- Offer basic first aid and CPR when need.
- Create and maintain PowerPoint presentations for building lobby marquees.
- Provide customer service and A/V assistance to the clientele.
- Assist with payroll, employee hiring paperwork, inventory, and supply ordering.
- foot facility with adequate seating, tables, and a/v equipment as clientele request.
- Create training materials such as handbooks, tests, and PowerPoint presentations for full-time and part-time employees.
- Negotiate contracts for services such as landscaping, windows & doors, painting, and pool management.
- Schedule all involve contractors during each facet of construction while observing all OSHA and any state-level agencies' regulations.
- Perform routine maintenance and minor repairs to buildings and facilities including HVAC, electrical, plumbing, drywall and painting.
- Inspect and review field projects to monitor compliance with building and safety codes and adherence to OSHA standards and regulations.
Building manager skills and personality traits
We calculated that 8% of Building Managers are proficient in Building Maintenance, Emergency Situations, and HVAC. They’re also known for soft skills such as Customer-service skills, Listening skills, and Organizational skills.
We break down the percentage of Building Managers that have these skills listed on their resume here:
- Building Maintenance, 8%
Participated in the development of service contracts negotiated by city workers union for building maintenance.
- Emergency Situations, 8%
Assisted various service providers in conducting regular building inspections and administered all emergency situations and responded accordingly.
- HVAC, 7%
Report to School Service Center and Building Principals regarding status of HVAC units, heating and cooling systems and supervise building grounds
- Quality Customer Service, 7%
Provided quality customer service to conferences groups residing in on-campus accommodations.
- Facilities Management, 5%
Adapt and refine general administrative policies and technical guidelines for application to the issues and facilities management problems being evaluated.
- Emergency Procedures, 4%
Trained and executed emergency procedures (such as building evacuations or medical emergencies)
Common skills that a building manager uses to do their job include "building maintenance," "emergency situations," and "hvac." You can find details on the most important building manager responsibilities below.
Customer-service skills. The most essential soft skill for a building manager to carry out their responsibilities is customer-service skills. This skill is important for the role because "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Additionally, a building manager resume shows how their duties depend on customer-service skills: "responded to emergencies, customer complaints and questions in a swift and friendly manner. "
Listening skills. Another soft skill that's essential for fulfilling building manager duties is listening skills. The role rewards competence in this skill because "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." According to a building manager resume, here's how building managers can utilize listening skills in their job responsibilities: "communicated well to provide on-sight supervision for all student staff assisted management of building operations. "
Organizational skills. building managers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to building manager responsibilities, because "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." A building manager resume example shows how organizational skills is used in the workplace: "used leadership, communication and organizational skills to help youth. "
Communication skills. building manager responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." This resume example shows what building managers do with communication skills on a typical day: "directed the collaboration of all ohio union departments through open communication and strategic planning to ensure efficient building operations. "
Interpersonal skills. Another common skill required for building manager responsibilities is "interpersonal skills." This skill comes up in the duties of building managers all the time, as "property, real estate, and community association managers interact with different types of people every day." An excerpt from a real building manager resume shows how this skill is central to what a building manager does: "work also includes interpersonal communication (in multiple languages) with tenants in residential buildings and clients in commercial buildings. "
Problem-solving skills. While "problem-solving skills" is last on this skills list, don't underestimate its importance to building manager responsibilities. Much of what a building manager does relies on this skill, seeing as "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." Here is a resume example of how this skill is used in the everyday duties of building managers: "recommended alternate solutions to conflicts between patrons and employees to resolve customer complaints. "
The three companies that hire the most building managers are:
- Related Companies26 building managers jobs
- KPMG LLP9 building managers jobs
- Stanford University4 building managers jobs
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Compare different building managers
Building manager vs. Property management assistant
Property management assistants are professionals who are responsible for providing support functions to the management team that handles residential or commercial properties. These assistants are required to interview prospective residents while helping new residents with moving in while scheduling their service requests. They must prepare all the correspondence for property owners such as utility change-overs and lease contracts. Property management assistants must also collaborate with their property managers to ensure prudent rent collections from their tenants.
These skill sets are where the common ground ends though. The responsibilities of a building manager are more likely to require skills like "building maintenance," "emergency situations," "quality customer service," and "facilities management." On the other hand, a job as a property management assistant requires skills like "customer service," "real estate," "yardi," and "vendor contracts." As you can see, what employees do in each career varies considerably.
Property management assistants really shine in the media industry with an average salary of $38,568. Comparatively, building managers tend to make the most money in the real estate industry with an average salary of $74,028.The education levels that property management assistants earn slightly differ from building managers. In particular, property management assistants are 1.3% less likely to graduate with a Master's Degree than a building manager. Additionally, they're 0.0% more likely to earn a Doctoral Degree.Building manager vs. Leasing professional
A Leasing Professional is responsible for handling and coordinating with potential tenants for rental purposes. Leasing Professionals discuss the leasing terms and agreements with the clients, conduct property inspections, and identify possible repairs and renovations. They also evaluate the current market performance to negotiate pricing and payment procedures. A Leasing Professional must have excellent communication and organizational skills, especially in processing lease documents efficiently, responding to clients' inquiries and concerns, and adhering to state regulations and policies.
In addition to the difference in salary, there are some other key differences worth noting. For example, building manager responsibilities are more likely to require skills like "building maintenance," "emergency situations," "hvac," and "quality customer service." Meanwhile, a leasing professional has duties that require skills in areas such as "customer service," "yardi," "property tours," and "lease renewals." These differences highlight just how different the day-to-day in each role looks.
Leasing professionals earn a lower average salary than building managers. But leasing professionals earn the highest pay in the finance industry, with an average salary of $35,035. Additionally, building managers earn the highest salaries in the real estate with average pay of $74,028 annually.In general, leasing professionals achieve similar levels of education than building managers. They're 3.2% less likely to obtain a Master's Degree while being 0.0% less likely to earn a Doctoral Degree.Building manager vs. Director of property management
A director of property management oversees and directs the property management programs and projects of an organization. They take the lead in identifying and meeting the needs of different facilities, researching client and business opportunities, gathering and analyzing data from annual and monthly reports, coordinating with suppliers and contractors, and making significant decisions. They also participate in managing tenants, overseeing marketing procedures, and solving issues when any arise. Moreover, a director of property management sets goals, establishes timelines and guidelines, empowers employees, and implements company standards and policies.
The required skills of the two careers differ considerably. For example, building managers are more likely to have skills like "emergency situations," "quality customer service," "facilities management," and "emergency procedures." But a director of property management is more likely to have skills like "real estate," "portfolio," "financial reports," and "yardi."
Directors of property management typically earn similar educational levels compared to building managers. Specifically, they're 1.7% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Building manager vs. Leasing consultant
A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.
Even though a few skill sets overlap between building managers and leasing consultants, there are some differences that are important to note. For one, a building manager might have more use for skills like "building maintenance," "emergency situations," "hvac," and "quality customer service." Meanwhile, some responsibilities of leasing consultants require skills like "customer service," "yardi," "data entry," and "product knowledge. "
Leasing consultants enjoy the best pay in the finance industry, with an average salary of $33,561. For comparison, building managers earn the highest salary in the real estate industry.The average resume of leasing consultants showed that they earn similar levels of education compared to building managers. So much so that theyacirc;euro;trade;re 2.6% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.Types of building manager
Updated January 8, 2025
