Bungie jobs in San Francisco, CA

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do: Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience. Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline. Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture. Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners. Stay informed about industry trends, competitive intelligence, and emerging talent pools to strategically advise the business on hiring needs and challenges. What You'll Bring: 5+ years of full-cycle or university recruiting experience, preferably in a fast-paced, high-growth tech environment. Proven ability to develop and execute recruiting strategies that align with business objectives. Proficiency in using recruiting metrics and data to inform decisions and improve processes. Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra's goals. Relationships with career centers, student orgs, faculty, and ambassadors. Experience in planning and executing campus engagement strategies, across universities through targeted events and partnerships. Even better... Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. Ability and willingness to travel during peak recruiting cycles and work flexible hours as needed An interest in building from the ground up: launching intern programs, designing early talent hiring process Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Full Employee Lifecycle: Manage all aspects of the employee lifecycle, including pre-boarding, onboarding, Sierra 101 & 102 programs, offboarding, and employee changes, with a strong focus on creating a seamless employee experience. Process Design & Improvements: Define and refine People processes and best practices. As an early member of our Operations team, you'll have the opportunity to build our People playbook and continuously optimize operations as Sierra scales. Performance Management: Create and operationalize performance review processes and develop frameworks for evaluating and growing talent. New Initiatives: Lead employee engagement initiatives such as surveys, knowledge wikis, learning & development programs, and other people-focused programs. Systems & Tools: Manage HR systems (currently Rippling, with plans to migrate to a more robust platform). Build and maintain operational dashboards to track key People metrics. Help bring on systems and tools in the future. Compliance: Ensure HR policies and practices comply with all federal, state, and local regulations. Maintain accurate employee records and documentation. Support audits and reporting requirements, and help develop training and communication to keep the organization aligned with egal and regulatory standards. What you'll bring 5-10 years of proven experience in Human Resources, People Operations, or related operational roles. Exceptional communication and relationship-building skills, with the ability to listen, understand, and deliver solutions for employees and business partners. Strong project management skills: detail, process-oriented, systems thinker, able to manage shifting priorities in a fast-paced environment. Highly collaborative, capable of working with diverse stakeholders, and developing practical, scalable solutions for people-related topics. Self-driven operator and a willingness to think outside the box to move fast. Experience scaling a startup, with a proven ability to design and implement processes for a rapidly growing organization. Even better… Experience with People Analytics and creating dashboards (e.g., Tableau) to track trends and inform strategy. Experience building databases, and improving HR operational systems. Familiarity with emerging AI tools Experience with HRIS Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. Help define our sales motion: We're an early team, and your work will directly impact how our GTM function operates and succeeds. Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. What you'll bring 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. Strong communication skills: Exceptional verbal and written communication abilities. Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. Even better... Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a Technical Writer, you'll work closely with Product Management, Engineering, and Agent Development to craft documentation, guides, videos, and educational content that help people succeed with our platform. Our documentation must meet people where they are: whether they're integrating APIs, configuring agents through our no-code platform, or driving customer experience strategy. Technical writing here isn't just about documentation - it's about storytelling, clarity, and building trust with our customers. We're looking for someone who thrives at this intersection. Own and maintain high-quality documentation across different personas: Developers: API references, SDK guides, tutorials, code samples, reference agents. No-code builders: step-by-step product walkthroughs, task-based guides, video explainers. CX leaders: conceptual overviews, operations guides, success playbooks. Translate technical details into clear, approachable explanations without losing precision. Collaborate with Engineering and Product teams to understand new features and ship documentation in sync with product releases. Collaborate with Product Marketing and Product Management to curate and maintain our changelog, ensuring product updates are communicated clearly and consistently. Maintain our documentation product and its surrounding UX and features, ensuring docs are discoverable, usable, and integrated seamlessly into the overall platform experience. Create educational resources such as quickstarts, blog posts, best-practice guides, and video tutorials tailored to different audiences. Establish documentation standards, style guides, and templates to ensure consistency and scalability across technical and non-technical content. Proactively identify content gaps and improve discoverability, usability, and overall customer experience. Engage with the community of builders and operators to learn from real-world usage and incorporate feedback into docs. What you'll bring Excellent written communication skills, with an ability to explain technical concepts clearly and concisely. Experience writing developer-focused documentation for APIs, SDKs, CLIs, or developer platforms. Familiarity with modern developer tools and workflows (e.g., GitHub, Git, Markdown). Comfort working closely with engineering teams and reading code when needed (experience with TypeScript, Python, or similar languages is a plus). A track record of producing content that improves user adoption and reduces friction. Strong editorial judgment, adapting tone and structure for different audiences. Even better... Experience working at a fast-moving startup. Background in computer science, engineering, or a related technical field. Contributions to open-source projects or developer education communities. Familiarity with AI concepts, frameworks, and APIs. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Lead security initiatives for Sierra's Conversational AI Platform spanning data protection, identity and access management, infrastructure hardening, change management, operational resilience, and vulnerability management. Bring structure, visibility, and accountability to critical security programs, aligning them with our growth and customer trust goals. Shape compliance readiness by aligning with frameworks such as ISO 42001, ISO 27001, PCI DSS, SOC 2, HIPAA, and the EU AI Act-translating these into actionable controls and scalable processes. Build a security-first culture, designing awareness programs that empower every team member to understand and own their role in protecting Sierra and our customers. Embed trust by design, partnering with Product, Platform, and Agent Engineering to bake security, privacy, and responsible AI practices directly into how our stack is built and deployed. Who you'll work with You'll collaborate across a wide range of teams, including Product, Platform Engineering, Agent Development, Legal, Operations, Sales, and GTM, to embed security and compliance across our tech stack. Your role bridges technical execution, business momentum, and evolving regulatory demands, ensuring our trust posture scales with both innovation and expectation. What you'll bring Security & Privacy Expertise: Deep understanding of first principles in security and privacy plus the judgment to apply them practically in fast-moving, AI-native, data-rich environments. Framework Fluency: Strong command of standards like ISO 27001, ISO 42001, PCI DSS, and the EU AI Act, and the ability to drive alignment without dragging velocity. Product Intuition: You understand how our product works, how data flows, how agents behave, and how infrastructure scales. You apply that knowledge to identify risk, shape architecture decisions, and guide controls. Adaptability: You're energized by uncertainty. You're comfortable building in motion, adjusting as priorities shift, and solving ambiguous problems at speed. Strong Communication: You can tell a story that resonates with engineers and customers alike. You can explain risks, trade-offs, and decisions with clarity and credibility. Even better Experience operating in regulated and high-trust sectors such as tech, fintech, healthcare, or AI especially where customer expectations around security, privacy, compliance, and transparency are high. Hands-on cloud security knowledge (AWS, Azure, GCP) and familiarity with compliance automation tools that help scale GRC in a fast-paced environment. Working knowledge of core security domains including Identity & Access Management, Product Security, Data Security, and Infrastructure Security. A Bachelor's or Master's degree in Information Security, Computer Science, Information Management, or a related technical or risk-focused field. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Sierra has built a strong data foundation-now we're looking to grow our Data Science team to unlock its full potential. You'll play a foundational role in driving data strategy, leveraging rich customer interaction data to improve user engagement and product experience. Partnering with engineering, research, and product teams, you'll develop predictive models, build experimentation capabilities, and embed data-driven decision-making across the company. This is a unique opportunity to shape Sierra's data future and make a lasting impact on AI-powered customer interactions. Conduct deep-dive analyses of customer data to identify trends, patterns, and actionable insights for improving the customer experience and product strategies. Develop and deploy machine learning models to analyze customer engagement and optimize experiences across chat, agent interactions, and product usage. Collaborate with product, engineering, and research teams to inform product strategy and execution, build excellent experiences, and experiment rapidly. Partner with the data platform team to ensure robust data pipelines and a scalable infrastructure for conducting advanced analytics. What you'll bring Proven Experience: Extensive experience in data science and analytics, with background leading projects from ideation to launch. Curiosity & Customer-centricity: Passion for deeply understanding user needs and finding the right solutions from first principles. Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace. Technical proficiency: Strong proficiency in statistical analysis, machine learning, and data mining techniques using tools such as Python, R, SQL, and cloud-based platforms (e.g., AWS, GCP). Strong analytic skills: Experience with large-scale data analysis, and working with structured and unstructured data (including customer interaction data, chat logs, and user behavior data). Experimentation expertise: Ability to build and evaluate models for experimentation and causal inference, with a clear understanding of designing and analyzing A/B tests. Excellent communication: Strong written and verbal communication skills, with the ability to present complex technical results to non-technical stakeholders. Great Collaboration: Ability to partner closely with product, engineering, and leadership to help bring ideas to life. Even better... Experience working with large language models (LLMs), conversational AI, or agent-based systems. Familiarity with building or improving data platforms for advanced analytics. Exposure to product analytics or customer experience research in a SaaS or consumer-facing tech company. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As Sierra's first legal analyst hire, you'll have the opportunity to play a foundational role in building a high-impact legal function. You will be central to our day-to-day legal operations, helping to drive efficiency, enable the business, and ensure Sierra's legal infrastructure scales with the company. We're looking for someone eager to take ownership, who thrives in dynamic environments, and wants to grow their skills across a wide variety of legal and operational areas. You will gain experience in the following areas and our team will be committed to help you learn and grow. Contract Operations & Execution Manage the end-to-end contract execution process, including routing and tracking. Prepare, review, and maintain standard agreements (e.g., NDAs, vendor contracts, SOWs) and related documentation. Support attorneys in redlining and finalizing agreements, helping to ensure business needs are met without compromising legal protections. Corporate Governance & Compliance Assist with corporate governance and subsidiary formation and management, including maintaining corporate records, drafting resolutions, and preparing routine filings. Help coordinate board and committee materials, and track regulatory and compliance obligations. Ensure entity information is accurate and up-to-date across internal and external systems. Patent & Intellectual Property Support Support Sierra's patent program by coordinating with inventors, outside counsel, and internal stakeholders. Assist with documentation, inventor declarations, and tracking of patent filings and deadlines. Maintain organized records of Sierra's IP portfolio and contribute to process improvements around IP management. Privacy & Product Projects Partner with attorneys on privacy and data protection matters, including vendor reviews, privacy notices, and data subject request workflows. Support product counseling projects by gathering information, coordinating cross-functional inputs, and helping track follow-ups. Stay engaged with emerging privacy and AI-related legal issues and assist in translating them into operational processes. Operational Excellence Build and maintain trackers, playbooks, and workflows to increase team efficiency and scalability. Drive consistency across processes like contract intake, request routing, and template management. Conduct legal and factual research, prepare summaries, and support attorneys with diligence for transactions or strategic initiatives. Coordinate with outside counsel on corporate, privacy, and regulatory matters. Contribute to special projects across the legal team, including privacy, employment, and intellectual property initiatives. Cross-Functional Collaboration Work closely with Finance, Security, Operations, and Sales to support projects ranging from vendor onboarding to audits to customer negotiations. Act as a point of contact for legal intake, shepherding requests to completion while providing visibility through trackers and dashboards. Support business teams by translating legal requirements into clear, actionable steps. Team Contribution Be a team player first and foremost, pitching in wherever needed. Embrace Sierra's culture of collaboration, agility, and continuous improvement. Bring curiosity and initiative to explore new areas of law (including AI-related legal issues) as Sierra continues to scale. What you'll bring 2+ years of relevant working experience, preferably in a fast-paced technology company or law firm. Strong organizational skills with keen attention to detail. Ability to manage multiple projects on tight timelines. Proficiency with Slack, Docusign, Google Workspace, and contract management systems (experience with Ironclad a plus). Excellent written and verbal communication skills. Sound judgment and ability to handle highly confidential information with discretion. A proactive, “roll-up-your-sleeves” mindset with a willingness to pitch in wherever needed. Even better... Supported legal team in a start-up Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Who We Are 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today's most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K's portfolio which currently includes several AAA, sports and entertainment brands, including global powerhouse NBA️ 2K, renowned BioShock️, Borderlands️, Mafia, Sid Meier's Civilization️ and XCOM️ brands; popular WWE️ 2K and WWE️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR️ 2K. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don't meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply! What We Need NBA 2K is looking for an analytical and content-savvy Specialist to join our Global Community & Creators team. This is a great entry point for a passionate community builder who lives and breathes games-including NBA 2K-understands what makes players tick, recognizes how creators shape the player experience in and out of the game, and values the importance of nurturing healthy and engaged communities to facilitate meaningful interactions between NBA 2K and our fans. You'll help bring creator opportunities to life for the NBA 2K franchise, operate our official community platforms, support player feedback loops, and ensure community voices are surfaced to cross-functional stakeholders including Communications, Product Marketing, Event Production, Customer Support, and Social teams. What You Will Do Platforms and Tools * Help manage daily operations of official NBA 2K communities, including Discord (discord.gg/nba2k) and Twitch (twitch.tv/nba2k). * Support moderation efforts and contribute to a welcoming, well-run member experience. * Use Discord bots and similar app integrations to enhance engagement. * Monitor fan-run communities to identify healthy opportunities for official participation. * Conceptualize and execute plans to improve our presence on the Steam Community. * Maintain tools and collaborate with external agencies used across the team's projects, such as analytics, moderation, playtests, creator discovery, and deliverable tracking. Player Feedback * Help execute community surveys and track fan wishlists to capture qualitative and quantitative learnings. * Support documentation for Player Council workshops and playtests that deliver actionable insights to Studio and Marketing teams. * Monitor player conversations and escalate rising issues to internal stakeholders to support reactive comms. Events & Livestreams * Assist in the execution of Community & Creators events (e.g. NBA 2K Community Day preview events and Player Council workshops), including on-site logistics and virtual programming like Q&As. * Support livestream guest and tournament contestant coordination. * Drive supplemental engagement during livestreams through chat interactions and giveaway management. * Contribute to post-event analyses and identify key successes and areas for improvement. Creators & Content * Assist in organizing creator-driven opportunities that empower UGC creation and educate players. * Coordinate asset delivery and timelines for commissioned content supporting Studio initiatives and Marketing beats. * Track performance of creator video and livestream content for campaigns across YouTube, TikTok, X, and Instagram to inform reporting. * Support creator discovery and help maintain a database of vetted, current partners. * Use player knowledge to contribute to content copywriting, especially for 'edutainment' and product-focused pieces. * Organize Twitch Drops and similar creator/streamer engagement campaigns. Who We Believe Will Be A Great Fit * 1-2 years of experience in Community or Creator Relations, content production, or player support, ideally in gaming. Internships count! * Strong understanding of NBA 2K (or comparable live/sports game franchises) is required. * Knowledge of the tools and best practices across community and content platforms (Discord, Twitch, YouTube, TikTok, Reddit, Steam, etc). * Comfortable using spreadsheets, collaborative tools like G Suite, and project management tools. * Fundamental knowledge in Adobe creative apps (Photoshop, Illustrator, InDesign) is a plus. * Strong organizational and written communication skills. * Passionate about fostering positive player experiences through engaged communities. * Enthusiastic about building creator-driven opportunities and producing scalable content. * Curious, proactive, and eager to grow! As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. The pay range for this position in California at the start of employment is expected to be between $65,700 and $97,260 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. #LI-Hybrid

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with customers: In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the product roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Degree in a technical or related field, or equivalent professional experience. Even better... AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do: Customer content strategy. We're seeking a dynamic, forward-thinking customer marketing strategist, responsible for not only helping to inform our customer marketing and content strategy but also executing against it through the production of new content. The ideal candidate will be a self-starter who thrives in fast-paced, experimental environments, has experience leveraging AI tools to produce new content and experiences. You'll also bring technical proficiency, a strong creative sensibility, and a track record of excellent relationship-building to the role. Content production and logistics. You'll drive our customer marketing outreach, approvals, program management, and content production. You will help produce our customer stories and corresponding blog posts and communications, including leading customer interviews, writing case studies, and directing photoshoots and video content, among other activities. This also includes art directing all graphics, publishing blog posts in our CMS, creating the social amplification strategy, and maintaining the Customers page on our website. Enablement. Strategize ways to empower our employees to leverage customer stories in their work, including asset organization, communications, training, reinforcement, and inspiration. Social. You'll partner to help showcase our customers across social media in alignment with our Communications org and ensure that our original content leverages our social channels for amplification and is crafted with social in mind. Cutting-edge content development. Determine how to leverage AI tools to accelerate the velocity of our customer content creation and develop interesting new storytelling formats for our audiences. Measurement and optimization. Across all of the above initiatives, you'll own the reporting of key engagement metrics, so we can tune our strategy as we go. What You'll Bring: 5+ years of B2B marketing experience. Expertise in customer storytelling across formats including blog, social, digital content, PR, video, and more. World-class writing skills, capable of drafting and editing content in the tone and voice of Sierra. Please see our CLEAR case study as an example of the type of work we'll expect you to write, edit, and fine-tune in alignment with our marketing team. Exceptional program management skills. A background in traditional content creation, including written editorials and art direction. A strong editorial sensibility and the ability to balance AI-enabled insights with human creativity and judgment. Expertise in building beautiful presentations using Google Slides and Keynote. Sample projects Conduct a Q&A with one of our recently signed customers and turn that interview into a long-form customer story for the website, a blog post, and a series of social media posts. Develop a single slide metrics tracker that shows how our customer content is moving through development. Coordinate and art direct a customer film, from agency management to customer preparation to creative approvals. Even better... Experience creating AI content Strong data + analytics orientation Experience developing event speaking sessions, talk tracks, and presentations Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do: Solve for the customer: We serve multiple stakeholders - People looking for help from our Agents via chat & voice, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges. Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies. End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners. Collaborate Across Teams: Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience. Gather Feedback: Get your hand dirty with customer feedback and usability testing to gather insights and iterate to ensure we solve user problems effectively. Build Design Systems: Develop and maintain a scalable design system that ensures consistency and efficiency across all products and platforms. What You'll Bring: Proven Experience: Extensive experience in UI/UX design, with background leading design projects from ideation to launch. Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles. Full-Stack Design: Visual design is the baseline. You should be fluent in creating beautiful, high-quality designs-working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care. Great Collaboration: Design is a team sport, and building great products means working closely with product, engineering, and leadership to help bring ideas to life. Excellent Communication: Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders. Research Skills: Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements. Technical Proficiency: Mastery of Figma, along with classics like Photoshop and Illustrator. Strong ability to prototype-whether in Figma, Principal, or code-quickly and effectively. Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace. Even better... Experience designing for AI-driven products or conversational interfaces. Experience working on developer-driven products, including SDKs, APIs, and technical tooling. Experience with Typescript, React, and other programming languages. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Sierra is building the next generation of AI agents-and we're looking for interns who want to help us do it. As a Software Engineer, Agent Intern, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra. What you'll bring Pursuing a bachelor's or master's degree in computer science or a related field Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Intern qualifications The intern program is open to students graduating December 2026 - June 2027, who are available for an internship January 12 - April 24. Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Who We Are 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today's most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K's portfolio which currently includes several AAA, sports and entertainment brands, including global powerhouse NBA ️ 2K, renowned BioShock ️, Borderlands ️, Mafia, Sid Meier's Civilization ️ and XCOM ️ brands; popular WWE ️ 2K and WWE ️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR ️ 2K. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don't meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply! What We Need NBA 2K is looking for an analytical and content-savvy Specialist to join our Global Community & Creators team. This is a great entry point for a passionate community builder who lives and breathes games-including NBA 2K-understands what makes players tick, recognizes how creators shape the player experience in and out of the game, and values the importance of nurturing healthy and engaged communities to facilitate meaningful interactions between NBA 2K and our fans. You'll help bring creator opportunities to life for the NBA 2K franchise, operate our official community platforms, support player feedback loops, and ensure community voices are surfaced to cross-functional stakeholders including Communications, Product Marketing, Event Production, Customer Support, and Social teams. What You Will Do Platforms and Tools Help manage daily operations of official NBA 2K communities, including Discord (discord.gg/nba2k) and Twitch (twitch.tv/nba2k). Support moderation efforts and contribute to a welcoming, well-run member experience. Use Discord bots and similar app integrations to enhance engagement. Monitor fan-run communities to identify healthy opportunities for official participation. Conceptualize and execute plans to improve our presence on the Steam Community. Maintain tools and collaborate with external agencies used across the team's projects, such as analytics, moderation, playtests, creator discovery, and deliverable tracking. Player Feedback Help execute community surveys and track fan wishlists to capture qualitative and quantitative learnings. Support documentation for Player Council workshops and playtests that deliver actionable insights to Studio and Marketing teams. Monitor player conversations and escalate rising issues to internal stakeholders to support reactive comms. Events & Livestreams Assist in the execution of Community & Creators events (e.g. NBA 2K Community Day preview events and Player Council workshops), including on-site logistics and virtual programming like Q&As. Support livestream guest and tournament contestant coordination. Drive supplemental engagement during livestreams through chat interactions and giveaway management. Contribute to post-event analyses and identify key successes and areas for improvement. Creators & Content Assist in organizing creator-driven opportunities that empower UGC creation and educate players. Coordinate asset delivery and timelines for commissioned content supporting Studio initiatives and Marketing beats. Track performance of creator video and livestream content for campaigns across YouTube, TikTok, X, and Instagram to inform reporting. Support creator discovery and help maintain a database of vetted, current partners. Use player knowledge to contribute to content copywriting, especially for ‘edutainment' and product-focused pieces. Organize Twitch Drops and similar creator/streamer engagement campaigns. Who We Believe Will Be A Great Fit 1-2 years of experience in Community or Creator Relations, content production, or player support, ideally in gaming. Internships count! Strong understanding of NBA 2K (or comparable live/sports game franchises) is required. Knowledge of the tools and best practices across community and content platforms (Discord, Twitch, YouTube, TikTok, Reddit, Steam, etc). Comfortable using spreadsheets, collaborative tools like G Suite, and project management tools. Fundamental knowledge in Adobe creative apps (Photoshop, Illustrator, InDesign) is a plus. Strong organizational and written communication skills. Passionate about fostering positive player experiences through engaged communities. Enthusiastic about building creator-driven opportunities and producing scalable content. Curious, proactive, and eager to grow! As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. The pay range for this position in California at the start of employment is expected to be between $65,700 and $97,260 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. #LI-Hybrid

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Lead the design and delivery of production-grade AI agents: You'll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You'll ensure technical excellence, operational reliability, and high customer impact. Own the Agent Development Life Cycle (ADLC): You'll guide your team through the full lifecycle-from initial pilot through deployment and continuous iteration-coaching engineers to set and maintain the standard for ADLC best practices. You'll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. Partner with large enterprises and cutting-edge startups: You'll collaborate with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You'll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. Shape the future of the platform: Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra's product. What you'll bring Experience leading engineering teams that build and scale end-to-end production systems Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments A leadership style that blends high standards with empathy, fostering both speed and quality Proven ability to work closely with customers and translate business needs into technical deliverables Excellent communication skills across technical and non-technical audiences Degree in Computer Science or related field, or equivalent professional experience. Even better... AI-related experience (experience developing AI agents a plus). Experience building or deploying AI/LLM systems in production Background as a founder, engineering lead, or startup builder with high ownership and urgency Familiarity with tools for today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Experience interfacing with customers or leading technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do: As a foundational member of Sierra's Partnerships team, you will be responsible for launching, growing, and managing our Certified Partner Program. You'll work directly with leading firms to extend Sierra's capacity to deliver and to unlock new customer opportunities. This role sits at the center of Sierra's go-to-market strategy, interfacing with customers, partners, and internal teams to deliver agentic AI at scale. In this role, you will engage with all levels of our partner organizations and Sierra's internal stakeholders to: Build and operationalize the Certified Sierra Partner program - from onboarding and certification to commercial deal structures. Manage strategic partnerships across delivery, co-selling, contracting, and enablement, acting as the single-threaded owner of the relationship. Drive joint go-to-market efforts with partners, ensuring clear alignment on account ownership, pricing structure, and deal registration. Oversee the partner training and certification pipeline, including developer screening, training, and quality oversight in early deployments. Lead cross-functional coordination with Product, Legal, Sales, and Engineering to ensure partner-led engagements meet Sierra's standards of quality, value, and customer trust. Develop scalable systems for evaluating partner performance, tracking lead flow, and surfacing insights across the partner ecosystem. What you'll bring: Partnership Expertise: 6+ years in partnerships, business development, or channel strategy roles, ideally in B2B SaaS, AI, or enterprise services. Commercial Acumen: Deep experience structuring and negotiating complex partner agreements, including revenue sharing, platform pricing, and delivery ownership. Operational Execution: Demonstrated ability to build and scale partner programs - including onboarding, certification, enablement, and performance management Cross-Functional Leadership: Proven success aligning internal stakeholders across legal, sales, engineering, and product to drive partner and customer outcomes. Communication Skills: Exceptional written and verbal communication, with fluency in both executive alignment and technical enablement. Execution Under Ambiguity: Comfort scaling 0-to-1 initiatives with minimal precedent, while driving clarity and momentum in fast-evolving environments. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Support lead designers in producing a wide range of brand and marketing assets Help prepare and adapt designs for presentations, events, social media, the website, and other marketing channels Translate established design concepts and direction into high-quality deliverables and visual consistency across all touch-points Contribute to design production for photography, video, motion graphics, and web content (experience in all areas not required, but a willingness to learn is key) Deliver production-ready visuals for web, social media, presentations, events, and physical goods Collaborate with cross-functional teams (marketing, product, engineering) to bring campaigns and creative ideas to life Contribute to high-visibility projects by driving pixel-perfect production and timely delivery Maintain organized design files and help with asset management Note: We're seeking candidates with deep knowledge and significant experience in these areas, coupled with a willingness to learn and expand expertise in others. Collaborate closely and clearly articulate design decisions to a vast set of partners, including external partners, multidisciplinary creatives, and our internal partners across marketing, engineering, and product. Provide cross-org input that will help shape planning and strategy. Deliver and solicit feedback to continually elevate the Sierra brand and raise the quality and craftsmanship of our output, maintaining brand guidelines and strong attention to detail. What you'll bring 3-8 years of experience in brand, marketing, or graphic design (agency or in-house) A portfolio showing strong visual design skills and attention to detail Proficiency with design tools like Figma and the Adobe Creative Suite (motion graphics experience a plus) Good communication skills and the ability to work in a collaborative team environment Openness to feedback, curiosity, and eagerness to grow design skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Revenue Planning & Forecasting: Support the execution of revenue forecasting by leveraging data insights to drive strategic planning and financial projections. Ensure alignment with overall business objectives and market trends. Compensation Strategy & Planning: Design and refine compensation structures to incentivize performance, align with company goals, and maintain competitiveness in the market. Collaborate with Finance and Sales to evaluate and optimize commission plans. Headcount & Capacity Planning: Develop models to assess staffing needs, optimize team structures, and support efficient resource allocation as the organization scales. Ensure alignment with revenue goals and sales coverage strategies. Optimize sales territory planning to ensure equitable distribution of accounts and maximize revenue potential. Align headcount and resource allocation with sales capacity needs and revenue goals. Attribution & Propensity Modeling: Build and refine data-driven models to analyze customer behavior, predict demand, and identify revenue opportunities. Provide actionable insights to optimize sales and marketing efforts. Operational Reporting & Dashboards: Own and evolve business reporting frameworks, ensuring real-time visibility across GTM teams. Develop and manage dashboards and KPIs to track performance, optimize decision-making, and ensure data integrity in collaboration with other Ops team members. Process Optimization & Scalability: Establish and enforce standardized processes across GTM functions, ensuring clarity, efficiency, and scalability. Identify and remove bottlenecks in operational workflows to enhance productivity. Cross-Functional Collaboration & GTM Alignment: Partner with customer-facing teams, driving alignment between Sales and Agent Development. Ensure a structured operational cadence to support alignment, accountability, and continuous optimization. What you'll bring 10+ years of experience in GTM/revenue operations, sales operations, or a similar role Proven track record of building and scaling GTM/revenue operations in a startup or fast-growth environment. Experience scaling and mentoring teams during periods of high growth. Deep understanding of complex enterprise SaaS sales processes and dynamics. Strong analytical and problem-solving skills, with experience or a keen interest in SQL. Ideally an expert in using Salesforce. Exceptional communication and leadership skills, with the ability to influence stakeholders at all levels. Experience in partnerships and business development roles. Ideally has a familiarity with AI or conversational AI technologies. A degree in Business Administration, Finance, or a related field, or equivalent professional experience. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra's AI-driven infrastructure. You'll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. Own Sierra's observability stack-monitoring, alerting, logging, and tracing-to give engineers clear visibility into system health and performance. Partner with product and platform engineers to design systems that are reliable and scalable from day one-not as an afterthought. Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. What you'll bring 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems. Experience designing for availability, scalability, and reliability at both infrastructure and application layers. Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams. Degree in Computer Science or a related field, or equivalent professional experience. Even better... Experience with LLM infrastructure - optimizing inference performance, managing fine-tuned models, or large-scale model deployment. Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch. Familiarity with incident management automation or self-healing infrastructure patterns. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise. MBA or comparable experience at the intersection of technology and operations is a strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.