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Burberry jobs - 229 jobs

  • Sales Associate | Woodbury Common Outlets

    Burberry 4.5company rating

    Burberry job in New York

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele. RESPONSIBILITIES Sales & Service Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry's luxury brand standards and image Consistently meet individual sales goals while exhibiting the Burberry Behaviours Provide excellent customer service skills, great selling skills and exhibit motivation to succeed Demonstrate superior interpersonal and communication talent Cultivate Build customer loyalty through active client development and follow-through Maintain an up-to-date and detailed client book Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance Visual Standards Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines Maintain selling floor by ensuring the following: Understand and execute monthly floorsets Placing and/or hanging back items as you work Replenishing merchandise after selling Folding and placing merchandise on the correct hanger, tissue paper, etc. Place tickets inside the item and not visible to the customer. Floor Presence & Maintenance Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers End of shift/day: Ensure selling floor is replenished and ready for the next day Be active and busy on the floor at all day Ensure to place and/or hang back items as you work and replenish merchandise after selling Ensure clean up and maintenance of fitting rooms Back of The House Support Assist in the mark down process Assist in the bi-annual inventory process Participation and achievement of pre-sale goals Participate in store contests Assist in stock room maintenance and keep it organized Responsible for stock pulled; all stock must be put away in orderly fashion PERSONAL PROFILE Willing to work in and promote a team oriented environment. Excellent interpersonal skills required to ensure clear, effective communication with all management and staff. Consistently show a positive attitude & take responsibility for own actions. Must be results driven and flexible to change Relevant interest in Fashion / Design. Advanced knowledge of POS and store systems. A minimum of 1 year on sales, preferably in a luxury retail environment. Proven experience in driving sales and meeting sales targets. Excellent customer service level. Strong clienteling background. MEASURES OF SUCCESS Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development. Excellent customer service through Burberry Experience Evaluations. Capture compliance. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. • Expected base salary for the role will generally be between $18.00 and $19.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $18-19 hourly 60d+ ago
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  • Future Long Island Service Lead Opportunities (Garden City, New York (US-NY), US)

    Burberry 4.5company rating

    Burberry job in Garden City, NY

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. PURPOSE Driving sales targets through supervising key activities in line with our Burberry behaviors and service expectations. Supporting store management to ensure great customer experiences through on the spot coaching, driving sales performance, opening/closing and POS processes. RESPONSIBILITIES * Driving sales targets and key KPI's through the leading of sales and non-sales activities as directed by the store management team. * Coach, assist and motivate sales associates to ensure a luxury client experience supporting Burberry client journey, communicate product knowledge and improve overall selling techniques to achieve objectives. * Lead by example, set the pace and standard to deliver excellent service to customers. Setting the bar in customer loyalty and all aspects of the Client Journey. * Supervising customer flow to ensure the best possible service. * Coach "in the moment" and post client interaction to talk through the successes and opportunities and ensure proper follow-through on follow up actions. * Partner with store management to support Burberry client journey training within the store. Use morning and weekly briefings to constantly reinforce key elements of the client journey through role-play, providing tips and talking through difficulties of individual associates. * Partner with store management to support behaviour and objective expectations. Provide feedback to management team on individual performance. * Support the delivery of formal performance feedback in partnership with store management through monthly development plans. * Resolve difficult customer issues and escalate to management when necessary. * Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations. * Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible * Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures. * Responsible and accountable of store keys. * Ensure appropriate levels of supply in cashier stations at all times and all customer documentation accounted for and filed according to compliance standards * Additional duties as required. POS PROCEDURES * In partnership with management team Service Leads are responsible for processing: o Cash sales o Returns o Issue/redemption of merchandise credits and gift cards o Promotional discounts o Other POS transactions as needed * Employee sales in absence of store management * Ensure appropriate levels of supply in cashier stations at all times and all customer documentation accounted for and filed according to compliance standards MEASURES OF SUCCESS * Sales targets * Financial Targets: store score card results * Representation of Burberry brand behaviors and client journey expectations * Performance in the Burberry Experience Evaluations * Client retention expectations CONNECTING WITH OTHERS * Store management - Provide timely performance feedback * Sales associates - Develop skills and coach in the moment * Service & Productivity - Provide timely Burberry Experience feedback QUALIFICATION AND SKILLS * Ability to demonstrate excellent leadership, results driven and flexible to change * Proven ability to drive and maintain exceptional customer service standards. * Strong clienteling skills * Technical proficiency with SAP, MS applications and Apple products EXPERIENCE * A minimum of 1-year luxury retail experience as a Sales Associate. * 1-2 years preferred supervisory / sales lead experience. BEHAVIOURS * Burberry Behaviors: Put customers first, be bold and open to new ideas, be one team, be accountable and responsible. * Strong Communication skills * Positive approach and willing to learn * Flexible schedule to meet the needs of the business * Expected base salary for the role will generally be between $27.00 and $27.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. * This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $27-27.5 hourly 14d ago
  • Flagship Store Director

    Versace 4.7company rating

    New York, NY job

    WHO YOU ARE Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DO Business development Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies Partner with the Regional Director to maximize sales and margin goals Responsible for the sales and KPIs performance of the store Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity Develop business strategies, set achievable goals and targets and implement incentives to help boost sales Team Management Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities Motivate team to drive results through effective training, accountability and celebrating successes Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them Support with informative and inspiring participation the new staff onboarding experience Client Management Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions Develop and expand customer base by capitalizing on high-profile clientele and sales Maintain an active professional relationship with clients and community by understanding the needs and changes of the market CRM Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity Implement and manage the boutique's community outreach program to maintain active social relationships with clients Support the organization of in-store & promotional events, liaising with merchandising & PR team Store Management and Operations Ensure the stock and the backroom are effectively managed and operational duties are met Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses YOU'LL NEED TO HAVE 3-5 years of experience in retail management - luxury experience preferred Bachelor's degree in Fashion or Business preferred Full understanding of specialty retail, including business development, visual merchandising and store operations Computer skills to include operation of retail point of sale system, Word, Excel and email Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market Strong team management skills, with the potential to develop people personally and professionally Organization skills, critical thinking and problem-solving skills Exceptional verbal and written communication skills Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities A positive and constructive approach, sales focused with the ability to take ownership WE'D LOVE TO SEE An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker Well connected with a strong ability to engage Elevated customer service skills; a true fashion expert with a passion for sales A positive, outgoing, high-energy personality able to thrive within a high paced environment OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
    $56k-90k yearly est. 4d ago
  • Sales Supervisor (PT), Rockefeller Center NYC

    Michael Kors 4.8company rating

    New York, NY job

    SALES SUPERVISOR WHO YOU ARE: Our contributors at Michael Kors are stylish individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you will strive to achieve personal and store sales goals while prioritizing the customer experience through supervision and guidance of the team. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Assist upper management to drive results through a strategic and multifaceted approach. Responsible for key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment. Foster customer relationships by continually developing personal knowledge of current trends and coaching styling techniques. Empower team to ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities. YOU'LL NEED TO HAVE: 2+ years of relevant retail experience WE'D LOVE TO SEE: A self-starter with the desire to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. $20-23/hour
    $20-23 hourly 4d ago
  • Spring 2026 Internship - Social Media/Digital Marketing (Creator Management)

    Rag & Bone 4.7company rating

    New York, NY job

    Spring 2026 Internship - Creator Management (Digital Marketing/Social Media and Influencer Marketing) From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. rag & bone's internship program is for Credit only. We pride ourselves on offering an exciting and educational internship experience to participants, and value the contribution those new to the industry can bring. This is an excellent opportunity to gain real-world work experience, learn how varying departments interface and develop foundational skills to help you enter the fashion world after you graduate. Must be able to be on-site in NYC headquarters located in Meatpacking and come into the office at least 2 days/week. Summary: rag & bone is looking for an Intern to support our Digital Marketing team, helping to execute creator management initiatives and bring social media campaigns to life. Primary Responsibilities: Work closely with the Director, Performance Marketing and the Senior Manager, Digital Marketing to assist in the execution of creator management initiatives, including briefing, product seeding, order placement, and timeline tracking Help manage creator campaign trackers and performance reports Strong attention to detail to assist in the packaging and preparation of high priority giftings to ensure an elevated unboxing experience Monitor campaign performance and compile analytics (engagement, reach, conversions, etc.) Stay up to date on influencer marketing trends and social media best practices Collaborate with organic social, creative, and marketing teams to align campaign efforts across departmental needs Requirements: Enrolled in a college/university program in the New York area and able to receive school credit for the internship (Marketing, Communications, or related field preferred) Passion for social media, digital marketing, and creator/influencer culture Organized, detail-oriented, and comfortable juggling multiple priorities Strong communicator and collaborative team player Familiarity with major social platforms; bonus if you've used analytics or content tools Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make S**t Happen - Be disciplined, be competitive rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $24k-32k yearly est. Auto-Apply 54d ago
  • E-Commerce Customer Service Specialist

    Rag & Bone 4.7company rating

    New York job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI's which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer's query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make S**t Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k The hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $22 hourly Auto-Apply 60d+ ago
  • Community Outreach Coordinator

    Fleet Feet 3.5company rating

    New York, NY job

    Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand. Overview: As the Community Outreach Coordinator, you'll play a vital role in connecting Fleet Feet with the local running and fitness community. This dynamic role combines community relationship-building with in-store customer engagement to expand our impact, increase brand awareness, and drive business growth. Working closely with Store Leadership, the Store Support Team, and local partners, you'll help make Fleet Feet a hub for all things running and wellness. This role is perfect for someone who is passionate about community engagement, thrives on building connections, and enjoys blending retail experience with event coordination and grassroots marketing. If you're a people connector with a passion for running, wellness, and community building, we'd love to hear from you. Apply now and help us inspire the runner in everyone. What You'll Do: Community & Marketing Engagement * Build authentic relationships with local running groups, community organizations, and fitness-focused stakeholders. * Partner with store leadership to plan and execute community events that promote in-store engagement and sales. * Collaborate with Fleet Feet's regional marketing team to align local outreach with national campaigns. * Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards. * Represent the Fleet Feet brand consistently across all community-facing interactions. Sales Floor Engagement * Work regular floor shifts to stay connected with the customer experience and represent upcoming community events. * Support customers through the Fleet Feet outfitting process, providing personalized service and product education. * Serve as a communication bridge between event planning and retail operations to ensure all staff are informed and engaged. * Act as a positive role model and support Retail Experience Managers during busy shifts. What We're Looking For: * Passion for Fleet Feet's mission and a desire to make a positive impact in the local running and fitness community. * Strong verbal and written communication skills, with the ability to connect across diverse audiences. * Ability to manage multiple projects, work independently, and collaborate in a team setting. * Familiarity with tools such as Microsoft Office, Google Suite, and Canva (or a willingness to learn). * Prior experience in run specialty retail, community outreach, or fitness-based roles is a plus. * Existing relationships within the local running or wellness community are highly desirable. * Flexibility to work evenings, weekends, and occasional holidays to attend or lead community events. Why You'll Love It Here: * Community-Focused: Help connect people to healthier, more active lifestyles through inclusive, locally-rooted events. * Team Environment: Collaborate with passionate, driven individuals who care about making a difference. * Growth-Oriented: Gain exposure to retail, marketing, and event coordination with opportunities for career advancement. * Dynamic Work: No two days are the same between outfitting customers, planning events, and building community partnerships; you'll always be learning and evolving. Benefits: "Great People Deserve Great Perks & Benefits" * 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores. * Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs. * Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential. * Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission. * Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day. * Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more. * Part-Time Benefits: Employees working 15-29 hours per week can explore our benefits summary for details on healthcare, wellness, and more. * $18-21/hr Equal Opportunity & Reasonable Accommodations: We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement. Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
    $18-21 hourly Auto-Apply 60d+ ago
  • Sales Support (Full-Time) - Soho Flagship

    Rag & Bone 4.7company rating

    New York, NY job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $19-$20 hourly. What You'll Do Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service. Assist with inventory and stock management Ensure maximization of storage and capacity in all product and supply categories Assist with the investigation and rectification of inventory discrepancies Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes Have proper understanding of BOH/FOH IT systems, including POS transaction Meet store and metric goals Ensure brand mission is brought to life and introduced to everyone that walks into our store Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed Maintain a knowledge and understanding of all policies and procedures Consistently act within the core values of rag & bone Identify opportunities to support the team in delivering best in class customer service Contribute to a positive, fun, professional, productive, and team oriented store atmosphere Qualifications The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service Be a Good Human - Be original, be authentic Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Be disciplined, be competitive Make S**t Happen Requirements The Sales Support role is full-time and requires 32-40 hours per week. Benefits Clothing Allowance Generous Employee Discount rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $19-20 hourly Auto-Apply 60d+ ago
  • Spring 2026 Intern - Footwear/Accessories Production

    Rag & Bone 4.7company rating

    New York, NY job

    Spring 2026 Internship - Production - Footwear & Accessories From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. rag & bone's Summer 2024 internship program is unpaid and for college credit only. We pride ourselves on offering an exciting and educational internship experience to participants, and value the contribution those new to the industry can bring. This is an excellent opportunity to gain real-world work experience, learn how varying departments interface and develop foundational skills to help you enter the fashion world after you graduate. Opportunity to work with all categories & genders and one of the fastest growing markets, Outlet & Off-Price sector. Must be able to be on-site in NYC headquarters located in Meatpacking. The Rag & Bone Non Apparel team is seeking a PD/Production Intern. This internship will follow the development process of Rag & Bone footwear and accessories which includes footwear, scarves, molded hats, cut & sew hats, belts, and more. The PD/Production intern will work closely with the PD/Production team and observe how all teams (PD, Production, Design and Merchandising) work together to create an aligned assortment. Responsibilities Sample tracking Sample organization and material library filing Learn about product life cycle Assist with key milestones to ensure accurate product samples and production Assist with style creation and set up in our PLM system Help maintain PO accuracy in our ERP system Assist with costing updates and reporting needs Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Shit Happen - Be disciplined, be competitive
    $29k-36k yearly est. Auto-Apply 54d ago
  • Women's Merchandising Manager

    Eileen Fisher 4.7company rating

    Irvington, NY job

    This is a hybrid role in Irvington NY, 2- 3 days in office with flexibility to be in person up to 5 days/wk. when required. EILEEN FISHER is seeking a Women's Merchandising Manager to lead the product strategy, assortment planning, and commercialization of our women's categories. This is a true Merchandising role - not a Buying role - focused on building strategies, analyzing performance, shaping assortments across channels, and guiding the product lifecycle from concept to market. This role is ideal for a merchandising leader with expertise across women's apparel categories, a strong understanding of brand visioning, and a passion for translating customer insights into compelling product assortments. You'll partner closely with Design, Global Sourcing, Planning, and both DTC + Wholesale teams to ensure assortments support financial goals, margin targets, and brand intention. You will report to the VP of Merchandising. Key Responsibilities Merchandising Strategy & Product Lifecycle ● Lead the end-to-end merchandising process for women's categories, ensuring cohesive seasonal assortments aligned to brand vision and consumer needs. ● Build product strategies by category/channel to optimize revenue, profitability, and timing to market. ● Ensure assortments ladder up to company goals around sustainability, simplicity, and timeless design. Assortment Planning & Performance Analysis ● Use data, trend insights, customer feedback, and competitive analysis to inform assortment architecture and identify opportunities/risks. ● Monitor SKU productivity, category performance, margin drivers, and product lifecycle cadence; recommend shifts accordingly. ● Partner with Planning to analyze buy, sell-in, and sell-through to optimize future line plans. Cross-Functional Leadership ● Partner closely with Design from concept through development to ensure the assortment reflects both brand priorities and commercial needs. ● Collaborate with Global Sourcing to support cost, feasibility, and margin targets. ● Work with DTC + Wholesale teams to ensure assortments support unique channel needs and growth strategies. Execution & Tools Management ● Own and manage merchandising tools, line sheets, and seasonal documentation with accuracy and timeliness. ● Collaborate on pricing strategy recommendations to optimize margin and market competitiveness. ● Deliver all merchandising milestones according to seasonal calendar/PLC expectations. PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED. Benefits • Corporate employees work 9/80 schedule (every other Friday off) • Annual Company Bonus Plan • 401(K) • Employee Stock Ownership Plan • Generous Paid Time Off (including holidays & year-end closure, personal observance days, sick/personal) • Comprehensive Health Insurance (medical, dental, FSA & HSA, life ins, etc.) • Flexible Reimbursement Program (education, PTO related expenses, spa services, etc.) • Commitment to wellbeing activities (Employee Assistance Program, wellness gatherings) • Generous Clothing Allowance Required Experience Education: BA/BS in Merchandising, Business or a related field or equivalent experience ● Minimum 5 years of progressive experience in apparel merchandising (not buying). ● Strong understanding of women's apparel categories, consumer mindset, and product storytelling. ● Proven analytical ability with experience interpreting data, trends, forecasts, margin metrics, and productivity KPIs. ● Ability to collaborate cross-functionally and influence outcomes across Design, Planning, and Commercial teams. ● Exceptional organizational skills and follow-through, able to manage multiple categories simultaneously. ● Experience managing direct reports preferred. ● High proficiency with merchandising systems and advanced Excel skills. EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last-and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person-our employees, our customers and those who make our clothes-and are committed to cultivating conditions that empower people. It's all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women's fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency. The salary range for this role is $100,000- 125,000/yr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program. EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. #EF123
    $100k-125k yearly 57d ago
  • Spring Internship - Merchandising

    Rag & Bone 4.7company rating

    New York, NY job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. rag & bone's internship program is unpaid and for college credit only. We pride ourselves on offering an exciting and educational internship experience to participants, and value the contribution those new to the industry can bring. This is an excellent opportunity to gain real-world work experience, learn how varying departments interface and develop foundational skills to help you enter the fashion world after you graduate. Must be able to commute to NYC office at least 2x per week. We are seeking a highly organized and detail-oriented intern to join our Off-Price Merchandising team. This role offers hands-on experience in the dynamic world of off-price retail and provides exposure to key merchandising functions including assortment planning, market analysis, and sample management. Key Responsibilities: Assortment Deck Maintenance: Support the team by updating and maintaining assortment decks to reflect current product selections, pricing, and delivery timelines. Market Feedback & Recaps: Compile and distribute recap emails to cross-functional teams. Sample Management: Organize and track incoming and outgoing samples, ensuring they are properly labeled, stored, and available for meetings and presentations. Cross-Functional Collaboration: Partner with buying, planning, and marketing teams to support seasonal initiatives and ensure alignment across departments. Administrative Support: Assist with ad hoc projects, data entry, and preparation for key meetings including line reviews and strategy sessions. Qualifications: Currently pursuing a degree in Fashion Merchandising, Business, or a related field Strong proficiency in Excel and PowerPoint Excellent communication and organizational skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Sh**t Happen - Be disciplined, be competitive rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $30k-45k yearly est. Auto-Apply 56d ago
  • Part-Time Operations Associate | Woodbury Common Outlets

    Burberry 4.5company rating

    Burberry job in New York

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations. RESPONSIBILITIES Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality control on all products at all times and reporting any issues to store lead Support aftersales process (alterations, repairs, personalisation) to elevate the client experience. Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties PERSONAL PROFILE Excellent organisational skills and meticulous attention to detail Excellent communication skills both verbal and in writing Intermediate computer skills in core Microsoft software Previous experience with SAP desirable Ability to work well in a team Ability to work in a busy team environment FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. • Expected base salary for the role will generally be between $18.00 and $19.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $18-19 hourly 49d ago
  • Head of Data & AI Enablement

    Rag & Bone 4.7company rating

    New York, NY job

    The Head of Data & AI Enablement is a senior leader responsible for turning data into one of rag & bone's most strategic assets. You'll lead the creation of a unified data and AI foundation - spanning the Data Hub, analytics, governance, and enterprise AI programs - ensuring our teams can make faster, smarter, and more inspired decisions. This role sits at the intersection of technology, strategy, and storytelling: part architect, part innovator, and part translator between data and creativity. What You'll Do Own the Enterprise Data & AI Strategy - from architecture to adoption - building a scalable, governed, and insight-driven ecosystem. Lead the Data Platform, Governance, and Analytics teams to deliver reliable, accessible, and reusable data products. Design and operate the rag & bone Data Hub and semantic layer, supporting analytics, AI copilots, and automation across the company. Partner with business functions to identify high-impact operational optimization AI use cases. Establish data governance standards (metadata, lineage, privacy, security) aligned with enterprise risk and compliance frameworks. Develop a Data & AI Center of Excellence, creating shared tools, reusable components, and standards across domains. Champion AI literacy, data ethics, and responsible innovation across the organization. Collaborate with key partners (Microsoft, Oracle, Avanade) to extend rag & bone's AI ecosystem. Who You Are A strategic leader with 8-12 years of experience in data engineering, analytics, or AI platforms. Proven ability to design and scale enterprise data architecture (data mesh, cloud data lake, semantic layer). Deep familiarity with Azure Data Stack, Power BI, Fabric, Synapse, dbt, or Palantir Foundry. Experience leading data product teams and AI or analytics transformation initiatives. Comfortable operating between technical detail and executive-level storytelling. Passionate about the intersection of data, creativity, and brand experience. Rules we live by - Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Shit Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k Salary range is $225,000-250,000 based on experience and candidates expectations rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $225k-250k yearly Auto-Apply 43d ago
  • Sales Specialist (Part-Time)

    Rag & Bone 4.7company rating

    New York, NY job

    We're popping up in style - and you could be part of it! 🎉 rag & bone is launching a rb/MIRAMAR Pop-Up and we're looking for style-savvy , people-centric , and hustle-happy (feel like we should update this but not sure to what just yet) team members to join the journey. This is an exciting, temporary opportunity with the potential to go permanent - think of it as your runway to something long-term. If you love fashion, thrive in a fast-paced environment, and are ready to bring the rb/MIRAMAR vibe to life in a unique setting, let's make it happen. From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization. Please also note, Sales Specialists at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company's total rewards package for retail employees. What You'll Do Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling Meet store and metric goals Emulate the brand aesthetic and embody and strong sense of fashion Ensure brand mission is brought to life and introduced to everyone that walks into our store Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed Maintain a knowledge and understanding of all policies and procedures Assist with inventory and stock management Accurately process Point of Sale transactions Consistently act within the core values of rag & bone Identify opportunities to support the team in delivering best in class customer service Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Rules we live by | Rules you live by The Customer Rules - Prior work experience in a client centric, sales environment Be a Good Human - Be original, be authentic Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Be disciplined, be competitive Make S**t Happen Availability Requirements The Sales Specialist role is part-time and requires 15-30 hours per week. A minimum of 3-day availability, must be provided. Benefits Clothing Allowance Generous Employee Discount rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $42k-78k yearly est. Auto-Apply 60d+ ago
  • CRM Analyst

    Burberry 4.5company rating

    Burberry job in New York

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The CRM Analyst will work closely with the Senior Manger of CE to develop and implement the regional Client Engagement (CE) strategy. They will own and manage outreach campaigns, analytics and reporting for the region. RESPONSIBILITIES Outreach | - Deliver seasonal campaigns operationally- ensuring all outreach materials are shared on time and stores have all the necessary tools to execute successful outreach (Outreach Pack). - Partner with the Customer Service and Digital Marketing teams to implement a 360, omnichannel approach to support both retail and online business. - Track outreach performance on a weekly basis to inform the business and support in the achievement of targets. - Produce in-depth analysis at the end of each campaign to evaluate success, understand performance and take the learnings to improve future campaigns. - Manage email calendar working with central team to have emails meet local market needs and requesting ad hoc emails as necessary for events and openings. Reporting | - Manage all CE reporting: producing weekly, monthly, quarterly and yearly reporting to track KPI performance and highlight key focuses within the business. - Collaborate new & existing Americas CE KPIs (retention, engagement, Elites etc), to drive the clienteling strategy and ensure stores deliver their yearly targets. - Support with events by pulling historical sales data and tracking event sales to monitor success - producing adhoc hitlists. Analytics | - Partner analytics within the America CE team, ensuring actionable recommendations and learnings are delivered to all stakeholders across the business, presenting these insights regularly. - Identify key opportunities where customer analytics can influence and improve the current ways of working. Clienteling Strategy | - Work with SR Manager of CE to define regional CE targets to reach Elite & client growth objectives. - Track the performance of retail teams in commercial activities, such as, local moments and exclusive product events to inform the CE strategy. - Support the delivery of the strategy by ensuring all initiatives are communicated and documented clearly and consistently (Blueprint, Event Tracking, CE Development PPT). CRM Maintenance | - Ensure the database is kept up-to-date, all current store/CA assignments are reflected and working with the relevant teams to resolve data issues. - Be the ‘go-to' for the America team regarding any client database queries, ensuring all current issues & planned improvements are communicated. - Train the America CE team in the key clienteling definitions (assignment, tasks, clientbook etc.) CRM Development | - Work with the central CRM teams and subregional teams to understand business needs, translating them into back- and front-end development. - Support in the continued development of customer journeys. (currently the business owner of CRM database and dashboards) PERSONAL PROFILE - Strong numerical and/or financial background. - Advanced Excel skills (& Microsoft Office in general). - Must have applied SQL knowledge in a working environment. - Knowledge of a data visualisation tool (ideally Tableau) - Ability to understand, interpret and communicate data in a concise and relevant way. - Proven track record of independent working and self-management. - Proactive individual with the ability to adapt in a fast-paced working environment. - Strong project management skills: planning, organization, and execution support. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. • Expected base salary for the role will generally be between $75,000.00 and $85,000.00 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $75k-85k yearly 60d+ ago
  • Spring Internship - Footwear Design

    Rag & Bone 4.7company rating

    New York, NY job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. rag & bone's internship program is unpaid and for college credit only. We pride ourselves on offering an exciting and educational internship experience to participants, and value the contribution those new to the industry can bring. This is an excellent opportunity to gain real-world work experience, learn how varying departments interface and develop foundational skills to help you enter the fashion world after you graduate. Must be able to commute to NYC office at least 2x per week. The Rag & Bone Accessories Design team is seeking a Design Intern. This internship will follow the development process of Rag & Bone accessories which include scarves, molded hats, cut & sew hats, belts, small leather goods, gloves and more. The Design intern will work closely with the Senior Designer and observe how the design, product development and merchandising teams work together to create an aligned accessories assortment. This opportunity will provide a general understanding of the Design process and how initial concepts come to life. Reporting to the Director of Technical Design, Footwear and Accessories, this role will collaborate daily with Design, Product Development, and Merchandising. Responsibilities include, but are not limited to- Create and modify CADS: This may include Footwear, Hardware, and occasionally Soft Accessories Create and modify color ups based on the seasonal color palette Assist with updating seasonal color palette and matching pantone/leather standards Participate in Footwear fit sessions, from Prototype to SMS to FIT Help prepare boards for Design meetings Organize seasonal samples and design archives Work hands on with sample mock-ups (sewing, painting etc) Assist team with checking in and organizing samples for line reviews Assist with daily shipments- including unboxing incoming samples and packing/creating labels for outgoing samples Requirements Current Design student or previous related internship experience Must have knowledge of Adobe Photoshop and Illustrator Dedicated, and process-driven team player with attention to detail Ability to work in fast-paced environment Ability to sketch both technical drawings and freeform renderings is a plus Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Sh**t Happen - Be disciplined, be competitive rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $42k-61k yearly est. Auto-Apply 60d+ ago
  • Future Client Advisor Opportunities |New York City

    Burberry 4.5company rating

    Burberry job in New York

    PURPOSE The Client Advisor is responsible for building client relationships with a focus on fostering meaningful connections, recognising key milestones, and upholding Burberry's luxury standards to support client loyalty and engagement. The role contributes to the delivery of the Burberry Forward strategy through service excellence and commercial performance. Reporting to Store Management, the Client Advisor requires strong knowledge of fashion and styling, with proven ability in client engagement and selling. The role focuses on delivering a personalised experience that supports commercial objectives. RESPONSIBILITIES CLIENT ENGAGEMENT • Build and maintain client relationships through personalised engagement and regular follow-up. • Acquire and retain clients to grow the individual and store client book. • Conduct appointments to drive loyalty, repeat business, and incremental sales. • Understand client preferences to support styling, wardrobing, and cross-selling. • Recognise key client milestones to strengthen engagement and retention. • Accurately capture and manage client data in line with company policies. • Support the client experience by maintaining store standards and assisting with operational tasks. SERVICE AND SALES • Achieve individual and store sales targets and commercial KPIs. • Deliver a luxury service experience with strong product, fashion, and styling knowledge. • Guide clients through the full client journey, from first impression to sale and follow-up. • Provide efficient after-sales support to maintain long-term client relationships. • Maintain high standards across front and back of house, including stock, replenishment, and inventory tasks. • Uphold visual standards and ensure compliance with company policies and procedures. • Contribute to a positive team environment and collaborative store culture. MEASURES OF SUCCESS • Achievement of individual and store sales KPIs, including appointments, units per transaction (UPT), average transaction value (ATV), and average unit retail (AUR). • Delivery of service excellence, measured through Client Compass (Net Promoter Score and mystery shopping). • Growth in client acquisition, conversion, and retention. • Consistent engagement in client appointments, contributing to repeat business and client development. KNOWLEDGE AND EXPERIENCE Core Attributes • Strive for excellence in performance and client interactions. • Show genuine passion for the brand and products. • Be authentic and bring your individuality to work. • Demonstrate creativity in selling through personalised, innovative approaches. • Maintain strong product knowledge and stay engaged in training. Experience & Skills • Proven track record in exceeding sales targets. • Experience in clientelling and building personalised client relationships. • Strong understanding of retail operations and competitor products. • Excellent oral and written communication with a friendly, authentic tone. • Ability to thrive in a fast-paced, team-oriented environment. Requirements • Minimum 2 years in a client-centric role. • Fluent in the local language; English proficiency desirable. • Additional language skills are a plus. • Interest in fashion, art, and culture. VALUES • Open & Caring: Act with inclusivity and integrity, with an open mindset to encourage diverse perspectives, courage and authenticity while ensuring all voices are heard • Creatively Driven: Bringing passion, drive and excellence in all aspects of your work, committing to our mission of driving better outcomes for Burberry, our clients and our communities. • Forward Thinking: Striving for constant improvement, taking risks to challenge the status quo with accountability for all actions and outcomes • Proud of our Heritage: Thinking, acting and behaving in service of our purpose to continue Thomas Burberry's legacy with an understanding of who we are, where we come from and where we are going Expected base salary for the role will generally be between $26.00 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $26-27 hourly 11d ago
  • Director, Social Media and Content Strategy

    Rag & Bone 4.7company rating

    New York job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Position Summary We are seeking a strategic, creative, and data-driven Head of Social Media (Director, Social Media) to lead and scale our global social media presence. This individual will be responsible for developing and executing a world-class social media strategy that drives brand awareness, community engagement, and revenue growth. Key Responsibilities Develop and lead the overall social media strategy across all platforms (Instagram, TikTok, YouTube, X, Pinterest, LinkedIn, etc.) aligned with brand objectives. Manage and grow a team of social media managers, content creators, and community specialists. Collaborate with creative, PR, e-commerce, and influencer teams to align messaging and campaigns across all customer touchpoints. Oversee the creation and curation of compelling content, ensuring it reflects the brand voice, aesthetics, and seasonal narratives. Utilize analytics and insights to optimize content, track KPIs, and continuously improve engagement, reach, and ROI. Collaborate on the execution of paid and organic social media campaigns, including product launches, influencer collaborations, and brand moments in partnership with the digital marketing team. Stay ahead of trends, platform updates, and cultural moments to keep the brand relevant and ahead of the curve. Foster and grow our online community, encouraging two-way engagement and creating advocates for the brand. Own and manage the social media calendar, integrating key marketing initiatives, product drops, and events. Qualifications 6-10 years of progressive experience in social media, preferably in fashion, beauty, lifestyle, or luxury sectors. Proven success in building and managing a high-impact social media strategy across multiple platforms. Strong leadership experience with a collaborative, hands-on approach. A sharp eye for visual storytelling, tone, and brand consistency. Deep understanding of social media analytics, tools (e.g., Sprout, Later, Dash Hudson), and trends. Experience working with influencers, content creators, and user-generated content. Ability to think both creatively and analytically. Excellent written and verbal communication skills. Comfortable in a fast-paced, entrepreneurial environment. Preferred Qualifications Experience with paid social strategy and performance marketing. Knowledge of SEO and how it integrates with social media. Familiarity with emerging platforms and global markets. Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Sh**t Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $144k-189k yearly est. Auto-Apply 60d+ ago
  • Sales Support (Part-Time)

    Rag & Bone 4.7company rating

    New York job

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $18-$19 hourly. What You'll Do Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service. Assist with inventory and stock management Ensure maximization of storage and capacity in all product and supply categories Assist with the investigation and rectification of inventory discrepancies Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes Have proper understanding of BOH/FOH IT systems, including POS transaction Meet store and metric goals Ensure brand mission is brought to life and introduced to everyone that walks into our store Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed Maintain a knowledge and understanding of all policies and procedures Consistently act within the core values of rag & bone Identify opportunities to support the team in delivering best in class customer service Contribute to a positive, fun, professional, productive, and team oriented store atmosphere Qualifications The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service Be a Good Human - Be original, be authentic Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Be disciplined, be competitive Make S**t Happen Requirements The Sales Support role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided. Benefits Clothing Allowance Generous Employee Discount rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $18-19 hourly Auto-Apply 60d+ ago
  • Senior Analyst, Sourcing

    Rag & Bone 4.7company rating

    New York job

    JOB TITLE: Senior Analyst, Sourcing From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Reports in to: SVP, Production Summary: This position offers an opportunity to work in a fast-paced and dynamic work environment for a fashion label in the wholesale / retail industry. The successful candidate will be fluent in retail math, sourcing principles and procurement fundamentals. They need to be a sharp data analyst with an eye for trends and anomalies. You will report to the SVP of Production but work closely with cross-functional teams. Responsibilities: Lead the financial IMU modeling process. Help establish targets and collaborate with teams to ensure alignment and achievement. Design and implement category-specific strategies that ladder up to broader sourcing goals. Collaborate with cross-functional partners to sync sourcing efforts with development and budget roadmaps; Manage budget and spend tracking, identifying cost-saving opportunities. Manage project timelines and deliverables, keeping stakeholders aligned. Run financial simulations and scenario modeling to evaluate sourcing outcomes. Establish weekly reports on IMU, budget, deliveries, and allocation so teams are well informed on progress. Extract and troubleshoot critical data using ERP (D365) and PLM systems. Requirements: 3+ years in strategic sourcing, procurement, financial reporting, or project management Proficiency in Microsoft Office Suite-especially Excel, Word, and PowerPoint Experience with ERP systems (D365 preferred) and PLM tools Strong analytical mindset and ability to tell compelling stories with data Rules we live by | Rules you live by Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity. Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Not only with product but we see it in our people Make Shit Happen - Be disciplined, be competitive Benefits Paid Time Off Clothing Allowance Generous Employee Discount Paid Parental Leave Membership to Calm and access to other wellness benefits Medical, dental, vision and ancillary benefits 401k Salary range is $85,000-$95,000 based on candidate's expectations and level of experience rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $85k-95k yearly Auto-Apply 60d+ ago

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