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Area Manager jobs at Burger King - 1215 jobs

  • District Manager

    Burger King 4.5company rating

    Area manager job at Burger King

    JOB TITLE: District Manager (DM) REPORTS TO: Senior Vice President (SVP) The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business. NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance Responsibilities and Key Activities 1. Leads Operations Excellence (Health & Safety, Loss Control): · Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations. · Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records. · Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions. · Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase. · Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district. 2. Business Planning Financial Control · Overall financial planning · Delivers GP through control of food costs, waste, employee meals, free food and merchandise · Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets. · Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others · Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings. 3. Customer Service-Leads Customer Service · Leads by example and motivates teams to deliver a great guest experience at all times · Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience · Ensure team set up to deliver a great guest experience across all areas · Meet or exceed speed of service standard through effective application of labor scheduling · Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome 4. People Management and Team Talent · Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events · Provides the team with clear direction and support · Enhances teamwork both within the restaurant and across the area through open and honest communication · Complete annual performance review for management team · Complete Leadership Development Review (LDR) process for the management team · Manage absence and disciplinary issues within the district, seeking specialist advice where necessary · Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection · Coaches management team members on people leadership skills and management tools for maximum efficiency · Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention · Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team 5. Sales Building · Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution · Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution · Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers) · Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed · Reward and recognition schemes in place Qualifications 1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry 2. English language proficiency that enables effective communication 3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE). Critical Relationships: 1. RGM's and Restaurant Team 2. SVP (Senior Vice President) 3. HR / Training / Department Heads 4. Head Office 5. Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive business growth and achieve sales targets - Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements - Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability - Collaborate with cross-functional teams to develop and execute strategic initiatives - Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills - Manage profit and loss for the district, making data-driven decisions to optimize financial performance - Ensure compliance with company policies, procedures, and regulatory requirements ```Skills``` - Strong background in process improvement, with the ability to identify opportunities for operational efficiencies - Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets - Excellent supervisory skills, with the ability to effectively lead and motivate a team - Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives - Business development acumen, with the ability to identify new opportunities for growth and expansion - Proficient in profit loss management, with the ability to analyze financial data and make informed decisions - Project management skills, with the ability to effectively plan, execute, and monitor projects - Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Work schedule 10 hour shift Weekend availability On call Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training Mileage reimbursement
    $45k-63k yearly est. 60d+ ago
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  • Assistant Manager

    Burger King 4.5company rating

    Area manager job at Burger King

    The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees). Summary Of Responsibilities:: PROFITABILITY Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections Places and receives inventory truck orders Maintains and regularly monitors a list of all restaurant assets Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers) GUEST Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility PEOPLE Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance OPERATIONS Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Ensures that restaurant upholds operational and brand standards *Performs duties of Hourly Shift Coordinator when necessary Qualifications And Skills:: Must be at least eighteen (18) years of age High School Diploma or GED required, 2 years of college preferred 1-2 years of previous quick service restaurant experience, experience in management preferred Some understanding of P&L interpretation and management to influence profitability Demonstrated leadership skills Demonstrated understanding of guest service principles Available to work evenings, weekends, and holidays Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
    $24k-28k yearly est. 60d+ ago
  • Area Manager

    Pizza Hut 4.1company rating

    Sylvania, OH jobs

    To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Area Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail Area Manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
    $29k-41k yearly est. 60d ago
  • Field Operations Manager (Minneapolis, MN)

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! This role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience. Responsibilities Operations Performance Ownership Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level. Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience. Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc) Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard Leadership Development Above Restaurant Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level. Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place. Training for Operational Excellence Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning. Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development. Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards. Supporting New Restaurant Openings Provides support to franchisees for all new restaurant openings in the territory Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening. Attends the new restaurant opening providing on-site guidance and celebration Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field preferred Candidate based in Minneapolis, MN preferred Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders Builds strong relationships with teams across the organization to better establish strong lines of communication. Strong organizational skills, with the ability to balance relevant priorities Ability to translate and adapt numerical/financial information into actionable insights Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company (primarily Minneapolis, MN). When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $28k-35k yearly est. Auto-Apply 33d ago
  • Area Manager

    Pizza Hut 4.1company rating

    Toledo, OH jobs

    To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Area Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail Area Manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
    $29k-41k yearly est. 60d ago
  • District Manager

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications “Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
    $22k-41k yearly est. Auto-Apply 42d ago
  • Area Manager

    Pizza Hut 4.1company rating

    Oregon, OH jobs

    To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Area Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail Area Manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
    $29k-41k yearly est. 60d ago
  • District Manager

    Dairy Queen 4.1company rating

    Toledo, OH jobs

    Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively? Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals. Key Responsibilities: Direct and coordinate food service operations across multiple locations. Ensure consistent application of company policies and procedures. Monitor and analyze financial performance (sales, profitability, costs). Lead and coach restaurant general managers and staff members. Maintain high standards of food quality, cleanliness, and customer service. Develop and manage budgets for the district. Ensure compliance with all relevant health, safety, and food safety regulations. Travel to different locations within the district. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Life insurance Vision insurance Dental insurance Health insurance Paid time off Flexible schedule
    $42k-66k yearly est. 60d+ ago
  • District Manager- Pizza Hut

    Pizza Hut 4.1company rating

    Cleveland, OH jobs

    We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area Effectively communicate directions and implement changes to the market and follow up to ensure compliance. Consistently demonstrate strong leadership qualities. Budget for and Achieve sales goals Generate ideas for local store marketing action plans Work closely with the owners of the franchise as well as our office staff. Benefits: Medical, Dental and Vision Insurance Paid time off Bonus pay Please provide a resume Requirements Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines Additional Information willing to work a varied schedule including evenings and weekends; travel to multiple locations
    $21k-38k yearly est. 60d ago
  • District Manager

    Wendy's 4.3company rating

    Napoleon, OH jobs

    Why Wendy's TEXT WENDYSTEAM TO ************ TO APPLY! District Manager can make $60,000 - $80,000 per year. Families come in all shapes and sizes and that's exactly what we have in our Wendy's family. Our culture comes from key principals from our founder, Dave Thomas. These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community. General Managers are key to delighting every customer and ensuring we deliver high quality food in a fast, friendly and clean environment. As a District manager you will oversee operations for five to eight store units, you'll be responsible for coordinating the activities and developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced in regard to financial controls, operations metrics and standards, policies and procedures, and ensuring a positive dining experience for our customers. You will also represent the company in community affairs and participate in Director of Area Operations' initiatives. If you're interested in a company that rewards you for your dedication and commitment, then Wendy's is right for you. Bilingual preferred. What you can expect We offer our District Manager the opportunity to grow and develop to their personal level. Some of our highlighted benefits are: * We have a partnership with WeeCare that helps families who need childcare find reputable care at lower cost. * Clear and defined training. * Bonus plan. * Paid time off! * Career growth, you are our future! * Employee referral Program. * Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment) * 401K plan with company match and you can enroll upon hire! What we expect from you The Following Are Examples of Some, But Not All, Of the Essential Job Functions of a District Manager Position At Wendy's Physical Elements * Ability to stand for long periods * Ability to bend, knee and lift (25 - 50 pounds) * Ability to travel to other restaurants, Area Office, etc. as needed * Equipment Use Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.) Ability to use keyboard and computer Performance Elements * Ability to come to work promptly and regularly Ability to take direction and work well with others Ability to accomplish multiple tasks within established timeframes * Ability to concentrate and perform duties accurately * Ability to learn and apply policies and procedures * Ability to react to change productively and handle other tasks assigned * Ability to complete all applicable training programs * All positions require long periods of standing, that includes evenings and weekends. Qualifications * College degree and 3-4 years' experience as District Manager in the restaurant industry, or equivalent combination of education and experience * Strong PC skills * Ability to travel within your defined district * Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment * Solid talent- and performance-management skills Working Conditions Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements If you like working with people in a fun, fast-paced team environment, Wendy's is the place for you! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $22k-41k yearly est. 60d+ ago
  • General Manager/ Operating Partner

    Sonic Drive-In 4.3company rating

    Toledo, OH jobs

    General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees. Essential Job Duties: * Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees * Manage drive-in employees' compensation levels pursuant to company guidelines * Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience * Manage opening and/or closing duties * Handle and properly escalate guest issues/concerns * Handle and properly escalate employee issues/concerns * Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team meetings to ensure employees are focused on operational standards and guest service * Manage and maintain all drive-in recordkeeping * Prepare and maintain all necessary operational reports * Develop, implement, and manage action plans regarding local marketing and business performance * Ensure proper maintenance of drive-in and equipment * Supervise and manage vendor performance * Comply with and enforce all company policies, procedures, and operational standards * Ensure compliance with all applicable federal, state, and local laws * Manage regular cleaning and sanitation duties pursuant to operational standards * Regular attendance ADDITIONAL DUTIES: * As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards * As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards * Move and stock food product weighing up to 50 pounds * Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: * Education * Required - High school diploma or equivalent * Preferred - Advanced studies in business, restaurant management, or related fields * Experience * At least three years of restaurant management experience (QSR preferred) * Experience running a restaurant shift without supervision * Experience recruiting, interviewing, hiring, and managing employees * Knowledge/Skills * Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) * Knowledge of federal, state, and local health and safety laws and regulations * Basic computer, math, accounting, and reading skills * Effective verbal and written communication skills * Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
    $23k-31k yearly est. 7d ago
  • General Manager/ Operating Partner

    Sonic Drive-In 4.3company rating

    Bryan, OH jobs

    General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees. Essential Job Duties: * Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees * Manage drive-in employees' compensation levels pursuant to company guidelines * Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience * Manage opening and/or closing duties * Handle and properly escalate guest issues/concerns * Handle and properly escalate employee issues/concerns * Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team meetings to ensure employees are focused on operational standards and guest service * Manage and maintain all drive-in recordkeeping * Prepare and maintain all necessary operational reports * Develop, implement, and manage action plans regarding local marketing and business performance * Ensure proper maintenance of drive-in and equipment * Supervise and manage vendor performance * Comply with and enforce all company policies, procedures, and operational standards * Ensure compliance with all applicable federal, state, and local laws * Manage regular cleaning and sanitation duties pursuant to operational standards * Regular attendance ADDITIONAL DUTIES: * As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards * As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards * Move and stock food product weighing up to 50 pounds * Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: * Education * Required - High school diploma or equivalent * Preferred - Advanced studies in business, restaurant management, or related fields * Experience * At least three years of restaurant management experience (QSR preferred) * Experience running a restaurant shift without supervision * Experience recruiting, interviewing, hiring, and managing employees * Knowledge/Skills * Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) * Knowledge of federal, state, and local health and safety laws and regulations * Basic computer, math, accounting, and reading skills * Effective verbal and written communication skills * Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
    $23k-31k yearly est. 7d ago
  • General Manager/ Operating Partner

    Sonic Drive-In 4.3company rating

    Rossford, OH jobs

    General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees. Essential Job Duties: * Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees * Manage drive-in employees' compensation levels pursuant to company guidelines * Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience * Manage opening and/or closing duties * Handle and properly escalate guest issues/concerns * Handle and properly escalate employee issues/concerns * Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team meetings to ensure employees are focused on operational standards and guest service * Manage and maintain all drive-in recordkeeping * Prepare and maintain all necessary operational reports * Develop, implement, and manage action plans regarding local marketing and business performance * Ensure proper maintenance of drive-in and equipment * Supervise and manage vendor performance * Comply with and enforce all company policies, procedures, and operational standards * Ensure compliance with all applicable federal, state, and local laws * Manage regular cleaning and sanitation duties pursuant to operational standards * Regular attendance ADDITIONAL DUTIES: * As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards * As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards * Move and stock food product weighing up to 50 pounds * Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: * Education * Required - High school diploma or equivalent * Preferred - Advanced studies in business, restaurant management, or related fields * Experience * At least three years of restaurant management experience (QSR preferred) * Experience running a restaurant shift without supervision * Experience recruiting, interviewing, hiring, and managing employees * Knowledge/Skills * Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) * Knowledge of federal, state, and local health and safety laws and regulations * Basic computer, math, accounting, and reading skills * Effective verbal and written communication skills * Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
    $23k-31k yearly est. 7d ago
  • General Manager/ Operating Partner

    Sonic Drive-In 4.3company rating

    Oregon, OH jobs

    General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees. Essential Job Duties: * Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees * Manage drive-in employees' compensation levels pursuant to company guidelines * Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience * Manage opening and/or closing duties * Handle and properly escalate guest issues/concerns * Handle and properly escalate employee issues/concerns * Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team meetings to ensure employees are focused on operational standards and guest service * Manage and maintain all drive-in recordkeeping * Prepare and maintain all necessary operational reports * Develop, implement, and manage action plans regarding local marketing and business performance * Ensure proper maintenance of drive-in and equipment * Supervise and manage vendor performance * Comply with and enforce all company policies, procedures, and operational standards * Ensure compliance with all applicable federal, state, and local laws * Manage regular cleaning and sanitation duties pursuant to operational standards * Regular attendance ADDITIONAL DUTIES: * As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards * As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards * Move and stock food product weighing up to 50 pounds * Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays Qualifications and Job Requirements: * Education * Required - High school diploma or equivalent * Preferred - Advanced studies in business, restaurant management, or related fields * Experience * At least three years of restaurant management experience (QSR preferred) * Experience running a restaurant shift without supervision * Experience recruiting, interviewing, hiring, and managing employees * Knowledge/Skills * Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.) * Knowledge of federal, state, and local health and safety laws and regulations * Basic computer, math, accounting, and reading skills * Effective verbal and written communication skills * Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
    $23k-31k yearly est. 7d ago
  • General Manager

    Pizza Hut 4.1company rating

    Sunbury, OH jobs

    Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are an experienced leader, it is time to start a career with us. You know who you are - a natural leader, you love hiring, training, and putting together a winning team while wowing your guests with great service! You love learning and teaching others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. BENEFITS WE OFFER: * Medical, Dental and Vision Coverage * Long Term Disability * Short Term Disability * Flex Spending/Health Savings Account * Free and Discounted Meals * Bonus Program * 401k with match * Paid Time Off * Pizza Hut Perks Program and Discounts * Casual Dress/Work Attire * Free GED Program offered by GED Works * Discounted College Tuition from Colorado Technical University Requirements If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Info Remember, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. We are an equal-opportunity employer and recognize the strength that diversity brings to the workplace.
    $27k-34k yearly est. 15d ago
  • General Manager

    Pizza Hut 4.1company rating

    Mount Gilead, OH jobs

    Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are an experienced leader, it is time to start a career with us. You know who you are - a natural leader, you love hiring, training, and putting together a winning team while wowing your guests with great service! You love learning and teaching others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. BENEFITS WE OFFER: * Medical, Dental and Vision Coverage * Long Term Disability * Short Term Disability * Flex Spending/Health Savings Account * Free and Discounted Meals * Bonus Program * 401k with match * Paid Time Off * Pizza Hut Perks Program and Discounts * Casual Dress/Work Attire * Free GED Program offered by GED Works * Discounted College Tuition from Colorado Technical University Requirements If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Info Remember, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. We are an equal-opportunity employer and recognize the strength that diversity brings to the workplace.
    $27k-34k yearly est. 15d ago
  • General Manager

    Taco Bell 4.2company rating

    South Point, OH jobs

    South Point, OH General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary: * Quarterly Bonus Program * Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance * 401k Program with a Company Match * Advancement Opportunities * Paid Vacations * Two Paid Holidays * Free Meals * Retail Discount Program * Annual Performance Reviews * Try new products before they are for sale to the public You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions * Must be at least 18 years old. * 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility. * 50-Hour Work Week. * High School Diploma or GED, preferred, but not required. * Basic computer literacy * Must have reliable transportation. * Basic business math and accounting skills, and strong analytical/decision-making skills * Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. * Competitive spirit and passion for excellence. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice. If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
    $35k-44k yearly est. 19d ago
  • General Manager

    Wendy's 4.3company rating

    East Canton, OH jobs

    Canton, MS Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized. ACCOUNTABILITIES: Sales and Profits: 1.Meets budgeted sales targets. 2.Sets controllable cost targets. 3.Meets controllable cost targets. 4.Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities. 5.Responds to competitor activities aimed at diverting store business. 6.Develops and executes plan to improve sales and profits. Operating Budget 1.Sets store budget goals monthly. 2.Meets monthly budget goals. 3.Communicates anticipated variances to the District Manager. 4.Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits. 5.Reviews, analyzes and communicates budget, P&L information to staff and manager. Staffing 1.Hires, trains and terminates subordinate managers. 2.Ensures and maintains adequate bench strength in management team. 3.Ensures co-manager has adequate crew depth for each shift. 4.Utilizes W.O.T.C. program. 5.Maintains process for handling applications and files. Quality 1.Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products. 2.Talks with customers during walk-throughs and when off-line to determine product and service quality. 3.Resolves customer complaints within 24 hours of receipt. Service 1.Takes service times and determines efficiency. 2.Trains store personnel to respond promptly to customer needs. 3.Trains store personnel in customer courtesy. 4.Trains store personnel to solicit feedback to determine customer satisfaction. Cleanliness 1.Trains store personnel to maintain store cleanliness during shifts. Writes store cleaning plan. 3.Executes cleaning plan through delegation to the management team. 4.Achieves above satisfactory Q.S.C. scores consistently. Training 1.Trains store personnel to execute new products to company standards. 2.Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes. 3.Orients new managers and crew to the store. 4.Writes and manages a development plan for each manager based on position descriptions. 5.Manages Crew Orientation and Training process. 6.Promotes high-performing crew members to available crew leader and shift supervisor positions. 7.Trains managers in the use of store "systems" for Q.S.C. and cost controls. 8.Trains managers to identify problems and develop alternative solutions. 9.Trains and develops managers on Managing Better Shifts skills. 10.Provides leadership and mentoring training to management team. Controls 1.Meets or exceeds the 80% Q.S.C. level. 2.Conducts own informal Q.S.C. inspections. 3.Manages production labor control and food cost control using flowcharts, "build-to" system, and store schedule and positioning system. 4.Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager). 5.Analyzes weekly P&L; reviews with the management team. 6.Holds weekly manager meeting. 7.Sets store priorities, incorporating store and area objectives. 8.Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers. 9.Identifies, evaluates and responds appropriately to labor efficiency problems. 10.Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction. 11.Establishes realistic and meaningful daily operational goals for management and staff. Policies and Procedures 1.Follows procedures as outlined in the Operations Manual and other company manuals. 2.Maintain safe working conditions in the store as outlined in company policies and procedures. 3.Follows company policy for cash control and security. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational problems indicated by Health Department Inspectors. 6.Manages employee files and time cards strictly in accordance with policies. 7.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. 8.Complies with EEO and Labor Law requirements. 9.Ensures managers understand and adhere to Policies and Procedures. Administration 1.Maintains maximum variance .25% between reported and actual. 2.Submits paperwork on a timely basis. 3.Responds promptly to customer comments. 4.Conducts exit interviews as required by area procedures. Maintenance 1.Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program). 2.Calibrates equipment (as trained by maintenance technician). 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with managers and crew (Interaction Management). 2.Manages crew and management in a manner which maximizes retention (reducing turnover). 3.Conducts manager meetings to facilitate communication with management and crew; sets priorities. 4.Manages grievance process; communicates process to the crew. Performance Management 1.Conducts management performance reviews on a timely basis. 2.Takes appropriate corrective action in response to performance problems of crew and management. EMPLOYMENT STANDARDS: Knowledge 1.Wendy's operating systems and procedures. 2.Wendy's policies and procedures. 3.P&L analysis and corrective measures. 4.Supervisory practices. 5.Planning and budgeting. 6.Interviewing practices. 7.Training and development practices. Education 1.College degree or equivalent experience in operations. Experience 1.1-2 years management / operations experience in the restaurant industry. 2.Must be able to perform all restaurant operations positions/functions Other Physical Requirements 1.The General Manager job requires standing for long periods of time without a break. 2.The General Manager job requires being able to meet the requirements of all subordinate positions. 3.Must possess a valid drivers license. 4.Travels to multiple stores as needed 5.Physical inspections of all areas of restaurant 6.Lifting up to 50 lbs 7.Move and inspect all supplies in restaurant 8.Work in hot and cold environments (restaurant, cooler, freezer)
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Afternoon/Evening-Cold Prep

    Chick-Fil-A 4.4company rating

    Fairview Park, OH jobs

    Afternoon/Evening Cold Prep at Chick-fil-A Are you looking for a purposeful positive working environment? Do you enjoy serving others with a cheerful attitude? If so, we have the perfect opportunity for you at Chick-fil-A! Chick-fil-A, Inc. is a highly skilled and motivated family-owned restaurant company that has been serving freshly prepared food since 1967. With over 2,300 restaurants across the United States, we are known for our original chicken sandwich and our commitment to serving the local communities. Why should you apply? Join a work environment where you can positively influence others Enjoy flexible schedules that include being closed on Sundays Learn first-hand from an experienced Owner/Operator who cares about you personally and is actively involved in the community Gain leadership opportunities to develop real-world management experience and reach your professional goals For the Cold Food Prep position, we are looking for candidates who exhibit the following qualities and skills: Consistency and reliability Cheerful and positive attitude Honors and encourages others to follow the visions and values of the restaurant Ability to multitask quickly, yet thoroughly Team-oriented, adaptable, dependable, and has a strong work ethic Basic Job Description: Handle daily produce deliveries Take cold prep items (e.g., lettuce) from delivery to ready to eat (wash, prep, store) Follow recipe cards to assemble cold prep menu Maintain a clean and sanitary food prep work area Work efficiently independently Ability to change tasks and pace depending on the needs of the business Role could start as early as 2pm/latest 5pm/Off time as early as 8pm/latest 10pm, all depending on applicant availability Location: 20801 Center Ridge Rd, Rocky River, OH 44116 If you are enthusiastic about serving others and want to be part of a highly motivated team, apply now for the Afternoon/Evening Cold Prep position at Chick-fil-A! Work schedule 8 hour shift 10 hour shift Weekend availability Benefits Flexible schedule Health insurance Dental insurance Vision insurance Life insurance 401(k)
    $22k-27k yearly est. 60d+ ago
  • Afternoon/Evening-Cold Prep

    Chick-Fil-A 4.4company rating

    Fairview Park, OH jobs

    Afternoon/Evening Cold Prep at Chick-fil-A Are you looking for a purposeful positive working environment? Do you enjoy serving others with a cheerful attitude? If so, we have the perfect opportunity for you at Chick-fil-A! Chick-fil-A, Inc. is a highly skilled and motivated family-owned restaurant company that has been serving freshly prepared food since 1967. With over 2,300 restaurants across the United States, we are known for our original chicken sandwich and our commitment to serving the local communities. Why should you apply? * Join a work environment where you can positively influence others * Enjoy flexible schedules that include being closed on Sundays * Learn first-hand from an experienced Owner/Operator who cares about you personally and is actively involved in the community * Gain leadership opportunities to develop real-world management experience and reach your professional goals For the Cold Food Prep position, we are looking for candidates who exhibit the following qualities and skills: * Consistency and reliability * Cheerful and positive attitude * Honors and encourages others to follow the visions and values of the restaurant * Ability to multitask quickly, yet thoroughly * Team-oriented, adaptable, dependable, and has a strong work ethic Basic Job Description: * Handle daily produce deliveries * Take cold prep items (e.g., lettuce) from delivery to ready to eat (wash, prep, store) * Follow recipe cards to assemble cold prep menu * Maintain a clean and sanitary food prep work area * Work efficiently independently * Ability to change tasks and pace depending on the needs of the business * Role could start as early as 2pm/latest 5pm/Off time as early as 8pm/latest 10pm, all depending on applicant availability Location: 20801 Center Ridge Rd, Rocky River, OH 44116 If you are enthusiastic about serving others and want to be part of a highly motivated team, apply now for the Afternoon/Evening Cold Prep position at Chick-fil-A! Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
    $22k-27k yearly est. 30d ago

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