Customer Care - Festival Park Full Time
Richmond, VA job
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant.
In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team.
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
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Chick-fil-A Operations Manager
Richmond, VA job
Pay: $20.25 - $22.50 per hour Benefits: Health insurance, SIMPLE IRA Match, Paid Vacation Job type: Full-time We are seeking an Operations Coordinator to join our team! You will be primarily responsible for providing guests with a memorable dining experience while managing a team, in close coordination with a Director.
Responsibilities:
* Takes ownership of dine-in and carry-out and drive-thru guest experiences
* Responsible for the new and continued training of all front-of-house team members
* Manages systems related to dine-in, carry-out, and drive-thru guest experience
* Directly leads a team of 7-13 team-members
* Oversees guest services and resolves concerns
* Adjust staff schedules to meet restaurant needs
* Work with existing leadership to achieve excellence
* Adhere to all safety and sanitation regulations
* Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goals
Requirements and Responsibilities:
We are looking for applicants who exhibit the following qualities:
* Consistency and Reliability
* Cheerful and Positive Attitude
* Values Teamwork
* Loves Serving and Helping Others
Applicants must be able to:
* Smile
* Create and Maintain Eye Contact
* Make Connections with Guests and fellow team members
* Honor and encourage others to follow the visions and values of the restaurant
* Ability to multitask
* Team-oriented, adaptable, dependable, and strong work ethic
* Ability to communicate effectively with guests and team members
* Applicants will also be expected to be able to work on their feet for several hours at a time indoors and outdoors. Prior experience is preferred, but not necessary.
Requirements:
* Experience in a high-paced restaurant environment
* Leadership experience
* Commitment to delivering excellent service
* Has a heart for service
* Strives for personal and team excellence
* Demonstrated ability to work with a diverse group and lead teams
* Willing to be coached and skilled in coaching others
* Maintains a positive outlook especially during times of challenge
* Thrives in a fast-paced and high-traffic environment
* Enthusiastic leadership style that raises others up
* Focused on helping the Front line team meet goals
* ServSafe certification is a plus
* General understanding of retail systems with the ability to learn
* Excellent written and communication skills
* Strong attention to detail
Benefits:
* Opportunities for growth
* Health Insurance
* Paid Vacation time
* Sundays off
* College Scholarship Opportunities
* Free food
* IRA options
We Ask You to:
* Have a High School diploma or equivalent required; college degree preferred
* Have the ability to communicate effectively in English, bilingual a plus
* Be at least 18 years of age
* Be willing and able to work a flexible schedule
* Have the ability to lift and carry 10-65 lbs.
* Have a valid driver's license, reliable transportation and proof of insurance
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
Catering & Marketing Assistant
Colonial Heights, VA job
Chick-fil-A Colonial Heights is looking for individuals obsessed with the Chick-fil-A Brand and are excited to help us bring world-class service to our community! HOURS: Monday-Saturday We are primarily looking to fill the 10am-2pm hours for this position, 3-4 days a week minimum. Additional opportunities will be discussed during the interview.
Join Chick-fil-A and become a part of a dynamic team that values teamwork, leadership development, and community involvement. As a Brand Ambassador, you will have the opportunity to work in a delicious food & beverage industry, enjoy flexible scheduling, employee discounts, paid training, and more. This role offers a fun and rewarding experience where you will learn valuable skills and contribute to making an impact on our community
Responsibilities:
* Provide excellent customer service and promote Chick-fil-A's brand through in-store and delivery meal service
* Assist with catering set-up and deliveries
* Refer new and returning customers to our promotions & events
* Help educate our customers on the benefits of the Chick-fil-A mobile app
* Model the Mission, Vision, and Core Values of our organization at all times
* Assist in maintaining a clean and organized work environment
* Work special events as needed/available
Requirements:
* Clean driving record and valid license
* Ability to work day shifts and Saturdays
* Enthusiastic and team-oriented mindset
* No education requirement
This role is ONSITE
Location: 661 Southpark Blvd, Chick-fil-A Colonial Heights
If you are a motivated individual who enjoys working in a fast-paced and supportive environment, apply now to join our Chick-fil-A team!
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Team Member
Richmond, VA job
FUN...FLEXIBLE HOURS...GREAT PAY...FANTASTIC PEOPLEโฆPROFESSIONAL FULFILLMENTโฆ * * Free Meals on Shift for team member * * Fun Fast Paced Environment with cool music * * $10.00-$15.00 per hour! * * Helping to maintain an upbeat positive atmosphere during the shift that makes
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* work fun with the restaurant
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* Creating and packaging delicious Super Sonic Restaurant Menu Items
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* Maintain a service attitude with guest and coworkers
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* Maintaining and enforcing SONIC DRIVE IN RESTAURANT safety and
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* sanitation standards
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* Relentlessly complying with all federal, state, and local laws and regulations
Requirements:
Restaurant Team Member Requirements:
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* High standards for self and the team
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* Positive attitude, especially during rushes or stressful situations / resilient spirit (being able to bounce back from a setback)
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* Team mentality
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* Effective communication skills, basic math and reading skills
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* Eagerness to learn and grow professionally and personally
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* Ability to prioritize and complete tasks accordingly
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* Reliability
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* Maintaining and enforcing SONIC DRIVE IN RESTAURANT safety and sanitation standards
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* Relentlessly complying with all federal, state, and local laws and regulations
$10.00-$15.00 per hour!
Company Introduction
Here at SONIC Drive-in, our priority isn't just great service, it's great experiences. Whether you're coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we're ready for you. That's why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because "This is How We SONIC". Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!
Chick-fil-A Team Leader
Richmond, VA job
Pay: Starting at $18.50 per hour Benefits: Health insurance, Flexible schedule Job type: Full-time We are currently seeking a Team Lead for our Chick-fil-A location. Joining our team represents a chance to acquire essential skills and valuable life experience, transcending the typical duties of delivering exceptional service and fostering a welcoming environment.
Team leaders are expected to uphold the brand of Chick-fil-A while given chances to grow both personally and professionally in a unique work environment.
Benefits:
* Health Insurance
* Sundays off, as well as a balanced work schedule.
* 30-minute break for every 5 hours worked with a $10.55 break meal contribution
* College Scholarship Opportunities of $2,500 per year up to Four Years (Must Apply)
* Great work environment with opportunity for growth in the field.
Requirements:
* You must be hard-working, teamwork oriented, friendly, honest and have great customer service skills.
* Reliable transportation with a current driver's license is required.
* Be authorized to work in the United States.
* Be at least 18 years old.
* Must have a High School diploma or equivalent.
* Must demonstrate flexibility in schedule and be able to work Saturdays. Full-Time required.
* Have at least one-year previous restaurant management or leadership experience is preferred.
* Excellent verbal and written communication skills
Responsibilities:
* Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
* Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
* Maintain cleanliness of your work area and the dining room, parking lot, restrooms.
* Stocking the store as needed to maintain store operations throughout your shift.
* Effectively manage and lead a team of people serving our guests, while maintaining our operating standards to provide the best hospitality and guest experience.
* Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
* Maintain food safety and cleanliness standards.
* Open and/or close the restaurant leading the shift as a key holder.
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
Sandwich Artist, Subway All Shifts
Richmond, VA job
Join Our Team as Sandwich Artist/Cashier at Subway! Are you an energetic individual who loves the buzz of a busy crowd? Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime experiences. If you have a passion for crafting delicious sandwiches and providing top-notch customer service, we're excited to welcome you aboard!
Why Join Us:
Weekly Pay: Enjoy the convenience of receiving your earnings each week.
401(k) with 6% Match: Invest in your future with our supportive retirement plan.
Flexible Opportunities: Choose from full-time or part-time positions to fit your schedule.
Career Advancement: Explore a variety of growth and development opportunities within our team.
Paid Time Off: Accumulate leave to enjoy well-deserved rest and relaxation.
Pay Rate: $15/Hr.
Schedule: Looking for a candidate with open availability!
Age requirement: 18
*This location is technically Manakin, VA.*
Responsibilities
Sandwich Mastery: Create Subway's range of tasty sandwiches with skill and creativity.
Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring customer satisfaction.
Cash Handling Expertise: Efficiently manage cashier responsibilities, handling cash and card transactions with precision.
Menu Insight: Have a thorough understanding of our menu, assisting customers in making satisfying choices.
Maintain Cleanliness: Keep the store spotless and inviting, adhering to health and safety regulations.
Team Environment:
Teamwork and Respect: Collaborate effectively with fellow team members in a positive and supportive manner.
Learning and Development: Embrace opportunities for training and feedback to enhance your skill set.
Reliability: Demonstrate consistent punctuality and preparedness for each shift.
Operations Excellence for Guest Satisfaction:
Customer Focus: Ensure every Subway guest enjoys a fulfilling and enjoyable visit.
Prompt Issue Resolution: Address customer concerns or questions quickly and effectively.
Standards Compliance: Maintain Subway's high standards of quality and service.
Other duties as assigned
Qualifications
Someone who thrives in a midday/second shift environment, aged 18 or older.
Proficient in English, with strong communication skills.
Basic math skills for transaction handling and ingredient measurements.
A reliable individual, able to pass a drug test and background check.
No prior experience needed - just a willingness to learn and be part of our dynamic team!
Join us in creating delightful meal experiences for our customers. Apply now to be a part of Subway as a Midday/Second Shift Sandwich Artist/Cashier!
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
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GPM Investments, LLC maintains a drug-free workplace
RequiredPreferredJob Industries
Retail
Customer Care - Festival Park Part Time
Richmond, VA job
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant.
In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team.
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
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Marketing Director
Richmond, VA job
Available!
Are you looking for a dynamic work environment where your ideas can flourish? Do you thrive in a people-focused atmosphere that values teamwork and leadership? If so, we have an exciting opportunity for you!
At Chick-fil-A, working with us is more than just a job; it's a chance to grow your career in a highly skilled team. As the Marketing Director, you will play a crucial role in enhancing our brand presence and customer experience. Join us to develop your marketing expertise while enjoying fantastic perks such as paid time off, flexible schedules, and comprehensive health benefits.
Key Responsibilities
Execute 90-day marketing plans focused on sales growth and social media engagement.
Support catering growth with effective marketing tools and event assistance.
Run upselling contests to boost customer engagement.
Actively participate in community marketing efforts.
Social Media & Engagement
Post engaging social media updates weekly for each store.
Track spotlight guest engagement and maintain recognition systems.
Provide weekly updates to the Operator on marketing initiatives.
Event & Operational Support
Execute in-store and community events to enhance brand visibility.
Organize marketing materials and oversee decorations.
Create and manage digital assets for marketing campaigns.
Support front-of-house operations during marketing events.
Financial Stewardship
Manage the marketing budget with integrity.
Maintain proper documentation for all purchases.
Show ROI on events and initiatives through detailed reporting.
Location: Willow Lawn & The Shops At Willow Lawn
Ready to make a difference? Apply now and become a part of our enthusiastic team at Chick-fil-A!
Work schedule
Weekend availability
Monday to Friday
Benefits
Paid time off
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) matching
401(k)
Employee discount
Paid training
Mileage reimbursement
Leadership Development Position
Short Pump, VA job
Are you enthusiastic about working on a team and promoting positive change? Do you genuinely care for people and enjoy creating new challenges? Join Chick-fil-A's Leadership Development Program and embark on a journey of growth and learning in a supportive and fun environment. As part of this role, you will partner with the Back of House (BOH) leadership team to lead a team towards achieving high-level goals, ensuring smooth daily operations, and delivering exceptional hospitality. You will also have the opportunity to learn Front of House (FOH) systems and thrive in a Sectional Coordinator Position, contributing to the success of a $15-million organization.
Organizational Vision:
* Provide Remarkable Experiences of CARE and Comfort
Organizations Top Priorities:
* Be the Best Employer in Short Pump
* Be the Most Caring Company in Short Pump
Leadership's Core Characteristics:
* Enjoy Working on a Team
* Invite & Create New Challenges
* Promote Positive Change
* Genuinely Care for People
What You Will Experience:
* Structured Developmental Plan with stages focusing on operational roles, training tactics, system management, and leadership
* Opportunity to complete a Strength Finders Test and apply the results
* Engage in Culture Event Planning Sessions to foster a healthy culture
* Participate in 100% Free College with over 25 Bachelor Degrees Available
* Attend External Leadership Classes and Seminars
* Trips to Chick-fil-A Home Office in Atlanta
* Assist in Grand Openings of New Chick-fil-A Restaurants
* Work on projects across multiple departments including Operations, Hiring, Training, Marketing, Inventory Management, and Accounting
Location: 288 at West Broad Street
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
TITLE: SERVER PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers.
ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members.
I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits.
A. Servers check sections in the dining room for readiness for customers.
B. Ensure that tables, booths, and chairs are clean.
C. Clean dining room windows and carpet.
D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth.
E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean.
F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full.
II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables.
A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard.
B. Determine how many customers are in the party, and which server's section is next in the rotation.
C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters.
D. Escort customers to the table, walking at a casual pace, not rushing the customers.
E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal.
F. Deliver menus to the customers and inform them that their Server will be right with them.
III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section:
A. Servers will greet his/her tables within 2 minutes of the customers being seated.
B. Bring all serviceware to the table when you greet your customers at the table.
C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders.
D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order.
E. Enter appetizer and beverage orders into SUS, the Point of Sale system.
F. Prepare beverages, and deliver beverages, on tray, to customers' table.
G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order.
H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share.
I. Enter entree orders into SUS, the Point of Sale system.
J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives.
K. Prebus table of any dishes that the customer is finished with.
L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest.
M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with.
N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share.
O. Enter dessert orders into SUS, the Point of Sale system
P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with.
Q. Deliver any needed/requested packaging for leftover menu items.
R. Servers deliver checks and process customers' payments rapidly, within 3 minutes.
S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs.
IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders.
VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team.
VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized.
VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including:
* A. Ensuring that tables, booths, and chairs are clean.
* B. Cleaning dining room windows and carpet
* C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth.
* D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean.
* E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full.
IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as:
* A. Filling salad bar by prescribed method (in restaurants with salad bars.)
* B. Restocking server station.
* C. Cleaning shelves. Some are reached by use of a stepladder.
* D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution.
* E. Washing dishware as instructed.
* F. Filling condiment shakers in assigned section or station.
X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as:
* A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield.
* B. Vacuum any carpeted areas of dining room.
NON
* ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions.
* A. Washing dishes with automatic dishwasher as instructed during cleanup times.
* B. Mopping and other cleaning of other areas other restaurant.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace.
B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes:
* Lifting completed menu items, delivering them to tables, and serving customers.
* Bending and stooping. Must be able to bend over to serve customers.
* Standing and walking. The majority of on job time is spent standing and walking.
* Must have sufficient visual ability to perform the essential functions of the job.
* Must be able to communicate with supervisors, co-workers, and customers.
* Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees.
C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors.
D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner.
EQUIPMENT USED:
Serving tray, ticket book, flatware, and serving trays.
"Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage.
"Pan Gripper''. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
As part of the Subway Team, you as a Manager will focus on eight main things:
Providing an excellent guest experience
Ensuring that great food is prepared & served
Keeping our restaurants functional, clean and beautiful
Managing inventory and money control systems
Coordinating local marketing initiatives, including community outreach
Recruiting staff
Maintaining standards of restaurant safety and security
Being a team player
In addition to the role of a Manager, key parts of your day to day will consist of:
Recruiting and rewarding outstanding Team members
Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
Maintaining business records and analyzing them to help increase sales
Identifying and contacting prospective Guests to promote sales
Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
Planning special events and promotions
As a Subway Team Member, you'll have access to:
Brand partnership discounts
Scholarship Opportunities
Opportunity to earn University course credits
Hands on career experience in a restaurant business
PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.
ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
Inventory Specialist (4:30 AM AVAILABILITY)
Colonial Heights, VA job
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Mission Statement
To be the business our community cannot live without.
Job description
Do you love the opportunity to serve others, make a difference in people's lives through great service, and work in a fun environment? Do you thrive in a fast-paced environment? If so, Chick-fil-A Colonial Heights is the right fit for you! The primary role and responsibility of a Chick-fil-A Colonial Heights Team Member is to uphold our Vision: to be REMARKable by providing world-class service and loving our neighbors as ourselves and embody our Core Values of Progressive Achievement, Care, Growth, Balance, and Community Partnership.
Job Summary
The primary role and responsibility of the Inventory Specialist will be to process overnight deliveries by verifying the correct items were received, unpacking, stocking, and rotating incoming items according to best practices. May be required to work in other areas of the restaurant as needed. (Training will be provided.) This role works closely with our Operations Leaders to ensure product remains stocked and manage waste. This role requires attention to detail, ability to work independently, and strong time management.
Responsibilities & Expectations
* Takes personal ownership of the Chick-fil-A brand and purpose
* Willingly serves with excellence in all areas of the business: dining room, front counter, drive-thru, or kitchen
* Exceeds all Food Safety regulations
* Adheres to Team Member Handbook policies
* Provides REMARKable customer service during all encounters with guests
* Moves quickly and with a sense of urgency to meet the needs of guests and the team
* Goes the Second Mile to serve guests beyond order taking and fulfilling meals
* Proactively seeks opportunities to serve, clean, stock, etc.
Qualifications - The ideal Team Member has....
* A desire to genuinely serve others
* Strong communication skills
* The desire to work in a fast-paced environment
* A proven history of being dependable and reliable
* The ability to work well in a team environment
* Initiative and works quickly and efficiently
* A desire to learn and is open to feedback
* An outgoing personality and positive attitude
* Must be at least 18 years old to apply
Shift
* 4:30a-8a
* 4:30a-11a
* Day shift
* Morning shift
Weekly day range
* Monday to Friday
* Weekends as needed
* Job Types: Part-time, Full-time
* Expected hours: 25 - 40 per week
Salary: $15.00 - $17.00 per hour
Work Location
* In person
Physical Demands & Working Conditions
* Ability to lift up to 50 pounds
* Standing and walking up to 8 hours/day
* Fast-paced, repetitive tasks in an often noisy environment
Benefits
* Uniforms
* Discounted meals while working
* Benefits can include birthday/anniversary bonus & insurance options
* Sundays off
We are looking forward to reviewing your application! Please communicate directly with our hiring team via text or email. Please DO NOT call the store directly, as we need to keep the lines open for our Guests. Thank you for your interest in this opportunity!
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Kitchen Leader
Williamsburg, VA job
Growing. Caring. Together.
We want you to grow. Working with us is all about preparing you for whatever will come next, whether that's a leadership position on our team, or your future beyond Chick-fil-A. The vision for our team is to be a launch pad for your future. Our leadership team will coach you and stretch you. We will ask for and expect your very best. We'll encourage and challenge you. And we'll do our very best to empower you to help you become more. Your future success is our highest achievement. And we are passionate about helping you to become the very best version of you.
Our Culture Defines Who We Are
1. We believe that personal growth drives leadership ability and high performance.
2. We view leadership through the lens of serving and caring for those that we lead.
3. We are driven to realize our highest potential, together as a team and individually.
These beliefs shape our decisions and guide our direction.
Responsibilities:
As a Kitchen Leader, you are the face of our organization. You are accountable for the performance of the entire team during your shifts and beyond. This includes guest satisfaction, speed-of-service, drive-thru performance, kitchen production, food quality, labor control, and other managerial duties.
Restaurant Leadership is not easy, especially as you are growing into the role! Learning to lead a team is one of the steepest growth curves you can set out on within Chick-fil-A. Candidates must be able to multi-task, respond with urgency, lead with a balance warmth with strength, and hold their team accountable. Because of this, we have created this Restaurant Manager Development Program which is broken down into 2 phases to help your growth and success within our organization.
In phase 1, you will be learning our culture and learning our business. You will spend time in every role within our organization in order to learn the basic competencies required for our store to run effectively every shift. Also during this period, you will be able to build the relationships with your team mates, gaining their trust, which will be vital as you lead. Phase 1 typically lasts 2-4 months but is flexible based on your growth trajectory as a leader within our organization.
During Phase 2, you will begin the training rotations for Kitchen Leading. This period is typically an intensive 5-8 weeks where you shadow current leaders and lead under their guidance and influence. Your final weeks in Phase 2 will give you the opportunity to prove what you have learned.
After Phase 2, you become an official Chick-fil-A Kitchen Leader!
**Pay for this role is based on availability and the number of hours you are willing to work. A typical week for a Kitchen Leader is based on a 45 hour week.**
Work schedule
10 hour shift
Weekend availability
Day shift
Night shift
Monday to Friday
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid training
Employee discount
Carhop / Skating Carhop
Richmond, VA job
FUN...FLEXIBLE HOURS...GREAT PAY...FANTASTIC PEOPLE...PROFESSIONAL FULFILLMENT * Tips! * * Fun Fast Paced Environment * * Medical Healthcare Benefits for full-time employees Starting at $13.00 per hour + !TIPS! As a SONIC Drive-In restaurant Carhop, your primary responsibility is to provide every guest with a Super
SONIC experience by:
*
* Delivering a warm, friendly, and fast experience to every guest
*
* Being a menu genius and helping SONIC customers navigate all customizable combinations
*
* Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
*
* Maintaining SONIC safety and sanitation standards
What You'll Need:
*
* Contagiously positive attitude (You are a SONIC Brand Ambassador!)
*
* Ability to remain calm, especially in tough situations
*
* Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
*
* Eagerness to learn and grow
*
* Team mentality and willingness to help where needed
*
* Effective communication skills; basic math and reading skills
*
* Willingness to work flexible hours; night, weekend, and holiday shifts
Company Introduction
Here at SONIC Drive-in, our priority isn't just great service, it's great experiences. Whether you're coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we're ready for you. That's why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because "This is How We SONIC". Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!
Part-time Team Member (Minor - 16-17 y/o)
Short Pump, VA job
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve daily and ensuring all guests receive signature Chick-fil-A service and food.
* This position is for minors over the age of 16. If we have availability to hire under the age of 16, a separate job posting that specifies under 16 will be available.*
Position Type:
* Full-time and Part-time
* $12.41 per Hour Starting for Minors
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from experienced Franchisee and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities and Tuition Discounts
* Competitive pay
* Free College through a partnership with Point University
* Team Member Discounts on Food
* Ability to ear a raise every month
Qualifications and Requirements:
* Consistent and reliable
* Cheerful and positive attitude
* Loves serving and helping others
* Customer service oriented
* Strong interpersonal skills
* Detail-oriented
* Able to multi-task in a fast-paced environment
* Works well independently and in a team environment
* Be willing and able to work a flexible schedule
* Have the ability to lift and carry 10-20 lbs on a regular basis
* Have the ability to stand for long periods of time
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Catering Director
Colonial Heights, VA job
* Generate, steward, and grow catering sales and events for Chick-fil-A Colonial Heights * Ensure world-class customer service and satisfaction * Coordinate with operational teams to execute successful events * Contribute to the growth and success of the business
* Aligns with store goals, vision, mission and values to act as a brand ambassador with every interaction
Key Responsibilities:
* Develop and implement sales strategies to drive catering business
* Build and maintain relationships with guests and vendors
* Coordinate and oversee all aspects of catering and events
* Ensure timely and accurate communication with guests
* Manage and develop catering team and provide leadership and guidance
Requirements:
* Associate degree or equivalent experience in a related field preferred
* Prior experience in catering sales and event management a plus
* Strong organizational and multitasking skills
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including Saturdays
* CHARACTER - demonstrates a commitment to personally operating with integrity, treating others with honor, dignity & respect
* CHEMISTRY - aligns with the vision and CORE values of the Operator and organization
* COMPETENCY - displays a working knowledge and proficiency in all area tasks
* ServSafe Certified
Operational Responsibilities
* Oversee To Be Collected System start to finish to ensure no bad debt expense
* Oversee TMS Bag tracking system to ensure stewardship of catering equipment
* Oversee receiving and entering of catering orders into the POS system
* Work alongside Operational Leads and Directors to develop and sustain strong systems
* Arrange drivers to take upcoming deliveries and communicate plans to operational team
* Maintain cleanliness and organization of catering supplies. Including but not limited to: catering stainless table in kitchen, ensuring catering supplies are not stored in dining room, etc.
* Maintain ******************************* email address
* Monitor and Respond to Catering phone line
* Work with Catering Leads to set and achieve catering sales goals
* Recruit and train team members for special catering events and deliveries
* Own guest recovery for catering orders
* Work alongside operational directors to coordinate additional operational help for large catering orders
* Maintain tax exempt forms for organizations
* Assist Chick-fil-A Colonial Heights store operations when needed
* Maintain inventory for catering supplies inform Kitchen Director of ordering needs
* Ensure all catering are delivered on time, accurate and with a level of world class service
* Ensure all catering orders are executed with the highest commitment to food safety
Measurements:
* Food Cost: less that 1% Gap
* Food Safety Score: 1 (Elite Rating)
* CEM Taste: 75%
* CEM ACE: 75%
* Catering Sales Growth: + 10%
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Easy ApplyTeam Members
New Kent, VA job
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work
At DQ Grill & Chill, we consider team members to be more than just employees; they are a highly valued part of each restaurant. Our high retention rate is proof that team members really enjoy working with us. Remember, DQ only serves and hires smiling faces!
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
Click "Apply Now" to submit your application today, or you can APPLY IN PERSON by dropping off your application +/- resume at one of our DQ locations in the West End, Varina, and New Kent
You can download our application by copying and pasting this link to your web browser:
*****************************************************************************
Applicants must be over 16 years of age
Always Hiring Smiling Faces!
EQUAL OPPORTUNITY EMPLOYER
Se Habla Espaol!
Required qualifications:
Reliable transportation to and from work
Has (or willing to open) a checking account for direct deposit
Preferred qualifications:
Drug screening
Team Leader
Richmond, VA job
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
* Full-time and Part-time
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities
* Competitive pay
Team Leader Responsibilities:
* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
* Offer immediate and respectful response to Guest's needs
* Assist in training of new hires, set the tone for a shift, and act as a role model for our team
* Be a friendly, encouraging team player
* Open and/or close, lead shifts, key holder
* Count drawers and finalize day
* Excellent communication skills, both written and spoken
Qualifications and Requirements:
* Smile
* Create and Maintain Eye Contact
* Speak Enthusiastically
* Make Emotional Connections with Guests
* Reliable transportation
* Ability to work in a fast-paced environment
* Strong people skills with a desire to serve Team Members
* Strong commitment to superior customer service
* Ability to manage Team Member behavioral and performance issues
* Ability to work in a team environment with shared ownership and responsibility
* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Leadership Development Program
Colonial Heights, VA job
Work with Chick-fil-A Colonial Heights! Be a part of a team that MATTERS. Build a future that MATTERS. Your Leadership Starts Here. Please read the entire description carefully before applying. Feel free to reach out for questions! In the Chick-fil-A Leadership Development Program:
Chick-fil-A Colonial Heights hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. This includes high-level hospitality experience, business acumen, coaching, and overall leadership savvy.
As part of our Leadership Development Program, you will train on all areas of the business, be given access to world class leadership development, learn to lead an $12 million+ organization, and have the chance to build a portfolio that will set you up for a career in Chick-fil-A or your next adventure. You will work along side of the Operator to challenge the current leadership team, innovate new strategy, develop leaders and influence your community.
Mission:
To lead teams in the execution of operational excellence, stewardship systems, and hospitality development.
Job Outcomes:
* Utilize schedule templates and line-up to create shift-by-shift operational strategy. Communicate a confident, caring plan to shift team. Orchestrate success throughout shift via proactive problem solving, world class service standards, and operational excellence.
* Oversee financial systems of each shift using accuracy and accountability processes. Provide corrective action and documentation as necessary.
* Coach and celebrate Hospitality Leadership behaviors with Front Counter teams. Model and impart successful methods of guest care and recovery to Front of House Team Members (Core 4, HEARD, etc.)
* Facilitate the interception of external contacts via Store Phone, ensuring all call-in catering orders, guest remarks, and other points of communication receive the appropriate response.
* Partner with Training Director and fellow Shift Leaders to provide feedback, collaboration, and guidance to all Hospitality new-hires with emphasis in first 90 days, establishing a dominate team in guest service and restaurant production.
You're A Great Fit If You Have the Following:
* CHARACTER - demonstrates a commitment to personally operating with integrity, treating others with honor, dignity & respect and
* CHEMISTRY - align with the vision and CORE values of the Operator and organization
* COMPETENCY - display a working knowledge of Chick-fil-A brand standards
* INNOVATION & STRATEGIC THINKING - demonstrates the ability to innovate new ideas, and think strategically about growth at Chick-fil-A Colonial Heights
* RESULTS ORIENTED - proven ability to drive and reach goals and results
* COMMUNICATION - actively demonstrate ability to effectively communicate, share ideas, provide feedback and take a positive approach to all situations.ยท
* UNDERGRADUATE DEGREE
Disclaimer: The above is a summary of typical job functions and is not exhaustive or comprehensive of all possible responsibilities. Responsibilities of the jobholder may differ from the above and are subject to change to meet the demands of the business. Candidates must have an undergraduate degree or be in the process of fulfilling their requirements to earn a degree.
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
Experience:
* Leadership: 1 year (Preferred)
Work Location: In person
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Closing Team Member - Service Champion
Williamsburg, VA job
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
You enjoy people and provide friendly, accurate service to customers as well as your teammates and managers.
*Age requirement: A minimum age of 18 years is required.
Key responsibilities include:
- Greeting customers in the restaurant or drive-thru
- Taking and ringing up orders
- Handling payment and thanking customers.
- Preparing and storing food ingredients.
- Assembling food and beverage orders and ensuring they are correct
- Packaging products
- Maintaining a clean, safe work and dining environment.
- Must be able to work closing shift. Most locations close between 2am -3am.
Team Member behaviors include:
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates, and managers in a positive manner.
Taco Bell Restaurant Team Members may receive the following benefits:
- Competitive Starting Pay
- Advancement Opportunities
- Free online GED program
- ECPI University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges
- Scholarship Opportunities are available
- Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more
- 401(k) Savings Plan with Match
- Voluntary Medical Insurance
- Voluntary Life & Disability Insurance
- Voluntary Dental Insurance
- Vacation Pay
- Meal Discounts
This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.