Burke Leadership

Diane Surette is an Exec VP:Client Services at Burke Inc. She has worked as Sr VP:Client Services at Burke Inc and President/Chief Client Officer at Burke Inc.

Jamie's experience as a research consultant spans a wide variety of industries and a broad range of business issues. She leads Decision Sciences, which consists of consultants, analysts, and statisticians who design research, analyze data, and communicate research insights to Burke client to help them achieve their business goals.

Jamie is a seminar leader for the Burke Institute and a speaker at industry conferences, including events sponsored by CASRO, AMA, SPSS, IIR, and ASQ. Jamie has published papers in Quirk's Marketing Research Review and the CASRO Journal.

Jamie serves on Burke's Board of Directors, Burke's senior management committee, Burke's R&D committee, and various other ad hoc management teams. She is a past president of the AMA Marketing Research Council, and she is Chair of the Advisory Board for the Masters of Science in Marketing Research program at the University of Texas at Arlington. Jamie is also a member of the American Psychological Association.

Specialties: Customer loyalty measurement and management

Social media research

Survey research design

Presentation best practices

Career marketing research professional with a strong background in a variety of research areas (exploratory, market structure and segmentation, product innovation and development, product positioning, brand positioning, brand equity, customer satisfaction, employee satisfaction) across several industries. Most recently have been managing groups with interests in custom marketing research, Shopper Insights, Healthcare/Pharmaceuticals research, Qualitative research tools and techniques as well as Employee Research.Specialties: Custom Marketing Research; Qualitative Research; Shopper Research; Healthcare/Pharmaceuticals Research; Employee Research;