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Burlington jobs in Los Angeles, CA - 2199 jobs

  • Customer Service Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Burlington Coat Factory Corporation job in Pomona, CA

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.90 per hour - $17.90 per hour Location 01645 - Pomona Posting Number P1-1960963-1 Address 606 E Holt Ave Zip Code 91767 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.90 - $17.90 per hour
    $17.9-17.9 hourly 7d ago
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  • Cashier Associate - Part Time

    Burlington Stores 4.2company rating

    Burlington Stores job in Ontario, CA

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier ! Are you a people person with an outgoing and friendly demeanor? Can you think on your feet in a fast-paced and demanding environment? Do you enjoy the satisfaction of positively impacting someone's day? If so, this may be the right role for you! Cashiers are the heart of Burlington's success! As the last person our customers interact with in stores, you're tasked with the great responsibility of creating a lasting and positive memory of their Burlington shopping experience. By always maintaining a positive and professional attitude, and working to deliver excellent customer service that addresses all the customer's needs while getting them through the check-out process quickly and easily, our cashiers are key in helping us provide a world-class shopping experience to our customers. Responsibilities: Deliver excellent customer service with a positive, professional attitude Accurately and efficiently ring on register Process layaways, returns, and exchanges Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.9 per hour - $16.9 per hour Location 00274 - Ontario Posting Number P1-1071976-8 Address 4777 Mills Circle Zip Code 91764 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.9 - $16.9 per hour
    $16.9-16.9 hourly 2d ago
  • Retail Stocking Associate - Part Time

    Burlington 4.2company rating

    Burlington job in Ontario, CA

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. **Responsibilities:** + Receive freight and convey shipments from the shipping/receiving platform to backroom + Process, ticket, store, move, and display merchandise + Stock, organize and present new merchandise on the sales floor + Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. **If you...** ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; **Come join our team. You're going to like it here!** You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. **Base Pay:** **$16.9 per hour** **-** **$16.9 per hour** **Location** 00274 - Ontario **Posting Number** P1-1069890-6 **Address** 4777 Mills Circle **Zip Code** 91764 **Position Type** Regular Part-Time **Career Site Category** Store Associate **Position Category** Retail Store **Base Pay** $16.9 - $16.9 per hour
    $16.9-16.9 hourly 2d ago
  • Cart Attendant

    Walmart 4.6company rating

    Duarte, CA job

    Hourly Wage: **$17 - $30 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Part-Time** Available shifts: **Mid-Shift, Closing** Location **Wal-Mart #2401** 1600 MOUNTAIN AVE, DUARTE, CA, 91010, US Job Overview Cart Attendants ensure customers have a great first and last impression of our stores. They gather carts from the parking lot, operate equipment to move carts from the parking lot to inside the store, and maintain sanitation and cleanliness of the shopping carts. Requires a positive attitude in all weather conditions! Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $17-30 hourly 60d+ ago
  • Director, Corporate Human Resources

    Burlington 4.2company rating

    Burlington job in Los Angeles, CA

    The Director, Human Resources, is a strategic leader within the HR team and acts as a true partner within the business, specifically supporting the dynamic and growing Los Angeles Buying Office. This position assists leaders in optimizing people, strategy, structure, and process, while supporting the Burlington culture and Core Values. Continuously influences and supports leadership development through coaching and elevation of talent in the organization. The Director will coach, consult, and advise leaders regarding existing Human Resources programs and services. Acts as a support partner with HR COE's including HR operations; Talent Acquisition; Compensation; Benefits; and Learning and Development. Acts as the key driver supporting talent management in the areas of succession planning; performance management; organizational development, and strategic programs. **A Day In The Life** **Duties and Responsibilities:** · Positively communicate and demonstrate the company's Core Values by developing trust and respect among peers and associates, building strong teams and partnerships and driving results · Provide guidance and input regarding HR strategies that support the vision, culture and business needs of the organization · In partnership with business leaders, lead and drive the execution of all HR programs · Act as the key interface between HR functional specialist and assigned corporate group in order to proactively support and add value in the delivery of business objectives · Build trusting consultative relationships with associates and leaders · Support the business teams in establishing and executing an effective talent strategy (short and long term) and work in partnership with the Talent Acquisition team · Inspire, coach, and influence coaching in the moment culture to effectively improve the quality and frequency of developmental feedback and improve the overall associate experience · Administer and provide coaching to business leaders in managing engagement survey results and developing meaningful and effective action plans to improve engagement results · Drive performance management program by ensuring performance expectations and policy guidelines are being met and are conducted effectively and in a timely manner · Handle various associate relations issues, such as investigating employee complaints, and advising appropriate action to leadership · Partner with internal and/or external legal counsel to prepare for and/or respond to any legal action or complaints filed by outside agencies; attend mediations, arbitrations, and other court proceedings as needed · Leverage data analysis to proactively identify issues within the business and develop plans to address and minimize disruption. · Is innovative and can identify opportunities to move the business forward; works with leaders to develop and execute processes and programs to support growth of the business **You'll Come With** **Education:** · Bachelor's degree · PHR/SPHR certification (preferred) **Experience:** · 7+ years HR leadership experience · 3+ years retail industry experience supporting merchandising, preferred **Skills and Abilities:** · Must be able to demonstrate expertise in all aspects of Human Resources Management · Demonstrated ability to positively influence teams, build effective relationships, and possess skills to flex style and interact with associates effectively · Ability to effectively influence all levels of leadership · High level of integrity and the demonstrated ability to handle sensitive and confidential information in a professional manner · Ability to coach, support, and develop · Ability to prioritize challenging demands and manage time effectively in a fast-paced environment, demonstrating a sense of urgency · Must have strong business acumen · Knowledge of local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefits, leave policies and practices) · Ability to conduct investigations, train and develop staff and maintain documentation in an organized manner · Must have strong communications and operating instincts, good strategic skills, sound business judgment and the ability to achieve goals by leveraging HR expertise · Ability to utilize tools (Workday) to leverage data · Must be proficient in MS Office applications, including Excel, Word, PowerPoint, and Outlook **Come join our team. You're going to like it here!** You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $135,000.00 - $175,000.00 **Posting Number** R101532 **Location** California-Los Angeles **Address** 700 South Flower Street **Shopping Center** Suite 3100 **Zip Code** 90017 **Pay Rate** Salaried **Career Site Category** Corporate **Position Category** Human Resources **Job Type** Full-Time **Remote Type** Hybrid **Evergreen** No
    $135k-175k yearly 60d+ ago
  • Assistant Buyer Development Program - 2026 Start Dates

    Burlington 4.2company rating

    Burlington job in Los Angeles, CA

    Starting a new career is a big deal, and at Burlington, we love big deals! If you always hop on the latest trends and notice all the little details, have a passion for retail, and are prepared to join a team for the long haul, we encourage you to apply for our Assistant Buyer program. You will analyze a business area and develop relationships with vendors to bring in the best products and values for our customers. Our Burlington In 1972, Burlington Stores operated as a family-owned coat business, and over the years, we expanded and transitioned to be one of today's leading off-price retailers, operating in clothing, baby items, home goods, and much more. Centered on five tenets, "Our Burlington" defines who we are as an employer, and what is important to us as a team, and it guides us toward becoming an even stronger competitor in the off-price channel. Additional information is available at: ********************************************* Our Development Program Our Assistant Buyer program opportunity is a starting point for a career journey in Buying and here is a peek at what you can expect: A hands-on training and onboarding program for your first weeks in which you will be placed in a business area to start applying your knowledge and skills. A mentor who will help guide and support you through training and beyond. Shadowing opportunities with various buying teams both in market and in the office A hybrid model that includes in-office, market/comp shopping and remote days. This schedule can be subject to change. (Relocation benefits are available for those who are eligible). Being a part of an onboarding class with peers who will be starting in the same role and start date as you. **A Day In The Life** + Select and procure merchandise in conjunction with your Buyer in the assigned business area of responsibility to ensure that the final mix of products is ultimately customer oriented and curated to achieve a set profit plan. + Provide operational support to the Buyer by independently managing business analysis and delivering insights on category performance. + Participate in market visits/vendor appointments to select product assortments and negotiate pricing that resonate with customers and reflect strong value. + Contribute to business growth by sharing well-informed perspectives based on competitive shopping, trend monitoring, and market performance evaluation. + Build and nurture strong, positive "win/win" relationships with vendors. Effectively influence to solve problems and follow up with orders. + Manage a large magnitude of email streams across a diverse vendor database and in turn, be able to communicate and give updates to managers regarding vendor feedback. + Maintain planned receipt flow on a consistent basis which consists of tracking when merchandise is being received and using judgment to make flow issue callouts to buyers when needed, ensuring adherence to scheduled shipping windows, and negotiating late shipping discounts. + Consistently drive results by strategically managing the full cycle of merchandise for your business area which include entering, updating, managing, tracking, and organizing purchase orders to ensure timely delivery, communicating late deliveries to the Buying team, setting up new vendors with routing guides and pre-ticketing information. + Collaborate for success; teamwork is key to success and you will work with several functional areas within the department for input, ideas, and to execute your assignments. **You'll Come With** + Bachelor's degree in a relevant field (Merchandising and/or Business). + Advanced proficiency in Microsoft Excel including pivot tables and VLOOKUP and basic understanding of Microsoft Office programs. + Fundamental understanding of retail math. + Data-driven problem-solver who can build and maintain productive partnerships by living our core values. To learn more about our core values visit: ***************************************** + Ability to recognize, analyze, and quantify market trends. + Ability to think critically with high attention to detail and listening, oral, and written communication skills. + Affinity for retail math, product/merchandising, and building a career in Buying. + Ability to prioritize tasks to meet deadlines and operate with a high sense of urgency. + Ability to negotiate with vendors to acquire the best prices for customers. + A self-starter who takes initiative with a sense of curiosity, adaptability, and courage to always be a student of the business. + Ability to travel frequently / regularly as required for business related activities such as vendor appointments, trade shows, competitive shopping, etc. - mostly in the Greater Los Angeles area With our offices located in Los Angeles, California, reliable transportation is required as it is not easily accessible by public transportation. Our buying teams regularly travel to market visits/vendor appointments as well as various other locations to perform market research and competitive shopping. Based on the needs of the business, you may need to travel to area stores that do not match the schedules for public transportation. **Our Compensation and Benefits** + An annual salary of $68,640 plus bonus with the eligibility for an annual performance-based merit increase. + A benefits package with a generous PTO plan, a range of affordable health insurance options (medical, dental, vision), and a company-matched 401(k). + Paid holidays and Early Release Fridays all year round. + An associate discount for in-store purchases. + Professional development opportunities for long-term career growth. There is potential for our Assistant Buyers to continue to advance within their Buying careers all the way to Divisional Merchandise Manager and beyond. **Our Caring Company** At Burlington, we stand for equality and the dignity of each person. We embrace the many facets of diversity that strengthen our communities and our company. We believe that everyone deserves to be treated with respect and understanding. Through our Diversity, Equity, and Inclusion Council, our Council members share valuable insights and feedback, propose new initiatives, and serve as ambassadors to help amplify the impact and scope of our company's DEI efforts. Additional information is available at: ************************************ **What happens after you** **submit** **your application?** You may be invited to complete a HireVue On-demand video interview via email. This is our chance to get to know you better. Our opportunities fill up quickly, so if invited, complete your HireVue interview as soon as possible to maximize your chances of success. _Attention: Applicants seeking to be considered for this role will undergo a_ _HireVue_ _assessment that incorporates the use of artificial intelligence._ _To learn more visit: ********************************************** **Come join our team. You're going to like it here!** You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $68,640 **Posting Number** R100350 **Location** California-Los Angeles **Address** 700 South Flower Street **Shopping Center** Suite 3100 **Zip Code** 90017 **Pay Rate** Salaried **Career Site Category** Early Career **Position Category** Buying **Job Type** Full-Time **Remote Type** Hybrid **Evergreen** No
    $68.6k yearly 60d+ ago
  • Retail Sales Associate - Part Time

    Burlington Stores 4.2company rating

    Burlington Stores job in Ontario, CA

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a difference in the community where you live and work? Retail Sales Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide world class service to our customers. You'll be responsible for greeting and assisting customers, maintaining a neat, organized, and clean sales floor, and supporting the management team with day-to-day store operations. Retail Sales Associates may be assigned to work in any or all of the following departments: Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot. Responsibilities: Assisting customers in locating merchandise when needed Assisting in floor moves, merchandising, display maintenance, and housekeeping Assisting in ringing up sales at registers and/or bagging merchandise Performing other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.9 per hour - $16.9 per hour Location 00274 - Ontario Posting Number P1-1073019-5 Address 4777 Mills Circle Zip Code 91764 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.9 - $16.9 per hour
    $16.9-16.9 hourly 2d ago
  • Director of Investigations

    Burlington Coat Factory Corporation 4.2company rating

    Burlington Coat Factory Corporation job in Los Angeles, CA

    The Director of Field Investigations provides strategic leadership, direction, and oversight for Burlington's external theft and organized retail crime investigative program. This role is responsible for developing and implementing an investigative strategy focused on complex case-building, multi-incident linkages, organized group disruption, and measurable total loss reduction. The Director leads a national team consisting of three Senior Investigations Managers and 15 Field Investigators, ensuring investigative excellence, consistent execution, and alignment with the company's objectives for reducing shortages. This position requires close collaboration with Territory, Regional, and District Asset Protection Leaders to create investigative strategies that prioritize the field teams' role in identifying, developing, and channeling information to the Field Investigations team through a structured, partnership-driven process. The Director also works cross-functionally with store operations, legal, HR, and IT to increase investigative efficiency and impact. A Day In The Life + Lead and develop a national External Field Investigations organization consisting of 3 Senior Investigations Managers and 15 Field Investigators , ensuring high performance, accountability, and investigative excellence. + Establish and manage a metrics framework that measures impact beyond case closures, including total loss reduction, quality of multi-incident linkage, repeat-offender disruption, investigation cycle time and completeness, law-enforcement partnership effectiveness, and overall contribution to shortage goals. + Build and strengthen partnerships with federal, state, and local law enforcement to support major case development, coordinated blitzes, and multi-jurisdictional investigations. + Develop and strengthen partnerships with national and regional ORCA groups and peer retailers to support shared intelligence, coordinated action, and collective disruption of theft groups affecting the broader retail network. + Drive continuous improvement of investigative processes, the external case management system, and evidence standards, while evaluating and implementing new tools and technologies that strengthen team effectiveness and investigative impact. + Partner with Territory, Regional, and District AP Leaders to create investigative strategies that strengthen cross-functional collaboration and establish the field teams as the first point of case identification, ensuring timely and consistent information flow to the Field Investigations team. + Oversee the analysis of merchandise theft trends, external fraud schemes, offender patterns, and emerging risk indicators to drive investigative priorities and inform proactive mitigation efforts. + Assess and evolve the team's organizational structure, leadership hierarchy, and geographic deployment to support ongoing development, optimize efficiency, and maintain alignment with the company's growth and expanding investigative needs. + Ensure all investigative activity is conducted safely, legally, and in compliance with company policy, legal standards, and evidence requirements. You'll Come With Education: Bachelor's Degree preferred. Experience / Requirements + Extensive experience leading teams responsible for external theft, organized retail theft, or ORC investigations in retail or law enforcement. + Demonstrated success managing large or geographically dispersed investigative teams. + Strong background partnering with federal, state, and local law-enforcement agencies, ORCA groups, and peer retailers. + Proven ability to lead complex, multi-incident case development and deliver measurable loss-reduction outcomes. + Experience leveraging data, trend analysis, and investigative tools to identify external risks and drive case strategy. + Strong familiarity with case management platforms, evidence standards, and prosecutorial requirements, combined with experience implementing new technologies or tools to enhance investigative effectiveness and operational efficiency. Skills and Abilities: + Creative thinking with ability to translate abstract ideas into tactical concepts. + Ability to balance multiple priorities and accommodate deadlines. + Ability to work both independently and collaboratively. + Confident leadership with a strong sense of integrity. + Excellent verbal and written communication required. + Strong functional knowledge of business tools such as Excel, Power Point, Word required. + Knowledge of security processes, systems, equipment, and reporting tools required. + Ability to travel up to 50% of the time. + Must be willing to work off hours and weekends Come join our team. You're going to like it here! You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Min-Mid $135,000.00 - $175,000.00 Posting Number R101636 Location New Jersey-Burlington Address 1830 Route 130 North Zip Code 08016 Additional Locations Illinois-Chicago | California-Los Angeles | Texas-Dallas | Kansas-Manhattan Pay Rate Salaried Career Site Category Corporate Position Category Asset Protection Job Type Full-Time Remote Type Remote Evergreen No
    $42k-76k yearly est. 48d ago
  • Area Loss Prevention Manager (ALPM)

    Rossstores 4.3company rating

    Los Angeles, CA job

    Area Loss Prevention Manager (ALPM) - (25005509) Description GENERAL PURPOSE:The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. The base salary range for this role is $73,500 - $110,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS:Minimizing Operational Shortage• Achieve shortage reduction goals for assigned stores/district(s)/area. • Understand and respond to shortage processes (i. e. CNS, MOS, Front-End Operations, MPT, etc. ) and analytics. • Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. • Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. • Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. • Promote shortage awareness through store programs (i. e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. • Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. • Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud• Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. • Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc. ) to address loss in stores and throughout the company. • Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. • Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. • Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. • Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. • Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. • Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. • Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. • Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment• Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. • Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. • Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. • Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. • Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. • Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. • Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. • Developing Great Teams & Partnerships• Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. • Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. • Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. • Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. • Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. • Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. • Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. • Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. • Assist in the development and updating of training materials and concepts for awareness training sessions. • Perform other responsibilities and projects as assigned. COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience. • 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. • Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. • Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. • Excellent written and verbal communication skills, strong presentation skills. • Must demonstrate the ability to be flexible and adapt to changing priorities. • Excellent analytical skills and demonstrated ability to solve problems. • Proven ability to make good decisions under pressure. • Excellent organizational skills, detail-oriented. • Maintains confidentiality concerning all information and projects. • Values and exhibits the highest level of personal integrity. • Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). • Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: California-Los Angeles-Pasadena-Pasadena CAWork Locations: Pasadena CA 460 South Lake Ave Pasadena 91101Job: Field LeadershipSchedule: Regular Full-time Job Posting: Jan 14, 2026
    $73.5k-110.4k yearly Auto-Apply 23h ago
  • Salon Esthetician - Stonewood S/C

    Jc Penney 4.3company rating

    Downey, CA job

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect! Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting. The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services. What We Look For . Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look. . Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion. . Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services. . Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional. . Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services. Qualifications . Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency Start your future at ******************* In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.90/Hr -USD $16.90/Hr.
    $16.9 hourly 14d ago
  • CORP RLEST/TRANSACTION SPECIALIST

    Kroger 4.5company rating

    Compton, CA job

    The Real Estate Transaction Specialist will support the Real Estate Management team across one or more divisions in executing the enterprise's brick-and-mortar capital strategy. This role focuses on lease restructuring, surplus property disposition, tenant leasing, outparcel carveouts, use waivers, property management, and key initiatives that align with long-term network strategy and deliver Return on Invested Capital (ROIC) over time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum Bachelor's Degree in business or real estate 2+ years of experience in commercial/retail property management, real estate leases, accounting, contractual obligations and legal liabilities, and sales experience; or equivalent combination of education and experience Ability to prioritize/multi-task while providing accurate/on-time results Demonstrated ability to maintain confidentiality and protect sensitive information Excellent oral/written communication skills Strong attention to detail Proficient with standard business software Ability to read/interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume Ability to develop others Desired 2+ years of experience in real estate with another retailer or real estate development company, including in property management Create and deliver presentation materials for division leadership meetings, real estate site tours, and other ad hoc presentations to communicate project updates, strategic initiatives, and transaction outcomes. Partner with division asset management team in the creation and execution of brick & mortar network strategy, including major projects, joint venture developments, fuel centers, remodels, key initiatives, operational closures and divestitures; prioritize projects that deliver ROIC thresholds and support long-term network strategy. Support the Real Estate Manager throughout the entire real estate transaction lifecycle, including due diligence, lease contingencies, tracking key milestone dates and completing supporting legal documentation. Partner with Corporate Real Estate, division teams and 3rd Party consultants to evaluate, negotiate and document lease restructuring opportunities that increase leasehold value and align to network strategy through proficient and aggressive negotiating. Initiate and manage surplus property disposition and outparcel leasing transactions from inception to completion. Partner with key stakeholders ( i.e., 1045, retail maintenance, operations, etc.) to assist with property management functions, ensuring compliance with corporate standards and operational excellence; evaluate landlord common area maintenance obligations and costs to ensure best pricing and negotiate ways to reduce maintenance costs to industry standards while continuing to maintain the customer shopping experience. Conduct market research and financial analysis to support site selection, lease negotiations, and strategic initiatives; manage and collaborate with 3rd party consultants to ensure the highest degree of market intelligence, execution, integrity and accountability. Prepare, review and track letters of intent, leases, purchase agreements, Joint Venture Agreements and REAs, ensuring adherence to company standards and respective party obligations. Partner with Corporate Real Estate, division teams, legal counsel, consultants, brokers and landlords/developers to execute projects effectively; partner with 1045, RASC, Shared Services, etc. to ensure division leadership and stores receive professional levels of back-office support, including property management, expense collection, maintenance, surplus/leasing, 3rd party approvals, etc. Partner with division teams to submit capital projects to Capital Committee, including accurate financial analyses and supporting documentation required for submittal. Must be able to perform the essential functions of this position with or without reasonable accommodation
    $28k-37k yearly est. Auto-Apply 1d ago
  • Operations/Service Manager II

    Burlington Coat Factory of Pr 4.2company rating

    Burlington Coat Factory of Pr job in Corona, CA

    OverviewAre you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers. Manage the overall execution of operations and receiving SOPS. Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store. Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. Assist in the management of other store operations areas as needed. Communicate effectively with the District and Regional Management teams. You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required. Ability to lift and move boxes weighing up to 40 lbs. Experience utilizing scheduling and reporting computer software. Travel may be required from time to time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Compensation Range: $23.10 - $31.90
    $23.1-31.9 hourly Auto-Apply 15d ago
  • Omnichannel Associate - Del Amo Center

    Jc Penney 4.3company rating

    Torrance, CA job

    As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. * Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner * jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register * General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process * Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, associates in this role will possess the following: * Work experience- Minimum 1-2 years * Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required * Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $17.00/Hr -USD $21.25/Hr.
    $17-21.3 hourly 2d ago
  • Retail Shortage Control - Part Time

    Burlington Coat Factory Corporation 4.2company rating

    Burlington Coat Factory Corporation job in Downey, CA

    Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates. You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified. Command Presence: + Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece + Stand positioned at the front of the store, remaining vigilant and aware of your surroundings + Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security + Create a secure environment and reduce opportunities for theft Knowledge and Communication: + Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction + Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty + Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards + Understand the role you play in keeping your store and assets safe and secure Support and Guidance: + Provide support in training associates on shortage reduction programs and processes + Role-model safety as a top priority and address any unsafe practices promptly Experience and Responsibilities: + 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred + Ability to stand and walk for extended periods of time and to visually monitor store environment + Ability to maintain confidentiality is required + Ability to review, analyze and comprehend business trends + Ability to exhibit a positive demeanor, strong posture, and energetic greeting + Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making + Excellent communication with customers and co-workers + Excellent leadership skills that support fostering productive business relationships Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16.9 per hour - $16.9 per hour Location 01083 - Downey Posting Number P1-1071399-5 Address 8955 Apollo Way Zip Code 90242 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16.9 - $16.9 per hour
    $16.9-16.9 hourly 50d ago
  • Retail Fulfillment Associate, Ventura Pacific View - Flex

    Macy's, Inc. 4.5company rating

    Oxnard, CA job

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Fulfillment Colleague, you will play a key role in creating a seamless and personalized shopping experience for our omni-channel customers. This role combines sales floor engagement with back-of-house fulfillment responsibilities - selecting merchandise, packing and shipping online orders with care, and assisting with in-store and curbside pickup. You'll greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive. Your attention to detail, teamwork, and commitment to operational excellence will help drive sales, strengthen customer loyalty, and support overall store success. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! How our Fulfillment and Receiving Colleagues spend their day… * Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results. * On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment. * Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves. * They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day's success. * We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. * And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are * Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality * Must be able to: * Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * Be comfortable communicating and collaborating with customers and colleagues * Meeting daily sales goal challenges * Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits * Enjoy meeting people, learning about them, and sharing information * Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Essential Physical Requirements You Will Perform * This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. * Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. * Requires close vision, color vision, depth perception, and focus adjustment. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $30k-36k yearly est. Auto-Apply 8d ago
  • Buying Intern - Summer 2026

    Burlington 4.2company rating

    Burlington job in Los Angeles, CA

    If you are looking for an internship that reflects the day-to-day of a full-time associate and have an interest in a career as a Retail Buyer, we invite you to apply to our internship program as a Buying Intern! Our Burlington In 1972, Burlington Stores operated as a family-owned coat business, and over the years, we expanded and transitioned to be one of today's leading off-price retailers, operating in clothing, baby items, home goods, and much more. Centered on five tenets, "Our Burlington" defines who we are as an employer and what's important to us as a team, and it guides us toward becoming an even stronger competitor in the off-price channel. Additional information is available at: ********************************************* **A Day In The Life** Our internship program is a starting point for a career journey in Buying at Burlington and here is a peek at what you can expect: + A 10-week summer program where you will obtain learnings and skills through leadership development seminars, classroom-style training in areas like retail math and Microsoft Excel, a visit to market in Los Angeles and surrounding areas, tours of our stores and distribution centers, peer-to-peer social activities, and community service projects. + Hands-on experience with our shadowing days where you will obtain exposure to the key parts of business operations and industry leaders, to understand the off-price retail world. + Direct mentorship from a current Assistant Buyer who will be your "buddy" for support and guidance throughout the program experience. + A hybrid model that mirrors our full-time associates and is 2-3 days in-office and 2-3 days remote per week. This schedule can be subject to change. (Relocation benefits are available for those who are eligible). **Our Day in the Life of a** **Buying Intern** + Support the buying team of one of our divisions in merchandise selection, negotiation, and pricing. + Assist in planning/coordination of availability of products for advertising and promotion. + Assist in assortment and category planning that meets customer demand. + Prepare trend boards for strategy meetings by researching trends to plan for seasonal buys. + Updating and trackingpurchase orders to ensure timely delivery. + Travel to market visits 1-2 days per week to visit vendors and assist in selecting and negotiatingproduct that meets customer demands and is priced competitively. + Participate in competitive shopping visits and assist inidentifyingproduct opportunities, labels, and trends. + Collaborate for success; teamwork within our department is key to success and you will work with several functional areas within the department for input, ideas, and to execute your assignments. **You'll Come With** + Pursuing a Bachelor's degree in a relevant field (Merchandising and/or Business). + Graduating with a Bachelor's degree between December 2026 and August 2027. + Affinity for retail math, product/merchandising, and building a career in Buying. + Basic understanding of Microsoft Office programs with proficiency in Microsoft Excel. + Data-driven problem-solver who can build and maintain productive partnerships by living our core values. (*********************************************) + Sense of curiosity, adaptability, and courage to always be a student of the business. + Ability to think critically with high attention to detail and listening, oral, and written communication skills. + A self-starter who takes initiative with a sense of curiosity, adaptability, and courage to always be a student of the business. + Ability to travel frequently / regularly as required for business related activities such as vendor appointments, trade shows, competitive shopping, etc. - mostly in the Greater Los Angeles area With our offices located in Los Angeles, California, reliable transportation is required as it is not easily accessible by public transportation. Our buying teams regularly travel to market visits as well as various other locations to perform market research and competitive shopping. Based on the needs of the business, you may need to travel to area stores that do not match the schedules for public transportation. **Our Compensation and Benefits** + An hourly pay of $21 per hour. + An associate discount for in-store purchases. + Professional development opportunities for long-term career growth.Upon college graduation, many alumni of our internship program join our team as full-time Assistant Buyers and are set up for continuous career development opportunities within the Buying career path. There is potential for our interns to join Burlington as an intern and continue to advance within their careersall the way to Divisional Merchandise Manager and beyond. **Our Caring Company** At Burlington, we stand for equality and the dignity of each person. We embrace the many facets of diversity that strengthen our communities and our company. We believe that everyone deserves to be treated with respect and understanding. Through our Diversity, Equity, and Inclusion Council, our Council members share valuable insights and feedback, propose new initiatives, and serve as ambassadors to help amplify the impact and scope of our company's DEI efforts. Additional information is available at: ************************************ **What happens after you** **submit** **your application?** You may be invited to complete a HireVue On-demand video interview via email. This is our chance to get to know you better. Our opportunities fill up quickly, so if invited, complete your HireVue interview as soon as possible to maximize your chances of success. _Attention: Applicants seeking to be considered for this role will undergo a_ _HireVue_ _assessment that incorporates the use of artificial intelligence._ Click here to learn more. (************************************************** **Come join our team. You're going to like it here!** You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $21.00 - $21.00 **Posting Number** R100181 **Location** California-Los Angeles **Address** 700 South Flower Street **Shopping Center** Suite 3100 **Zip Code** 90017 **Pay Rate** Hourly **Career Site Category** Early Career **Position Category** Early Career **Job Type** Seasonal **Remote Type** Hybrid **Evergreen** No
    $21 hourly 60d+ ago
  • FROZEN FOOD/LEAD CLERK

    Kroger 4.5company rating

    Pasadena, CA job

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family! Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management. What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) * Ability to handle stressful situations * Must be at least 18 years of age Desired * High school education or equivalent preferred * Management experience preferred * Retail Experience * Second language (speaking, reading and/or writing) * Promote trust and respect among associates. * Communicate company, department, and job specific information to associates. * Collaborate with associates and promote teamwork to help achieve company/store goals. * Establish performance goals for department and empower associates to meet or exceed targets. * Develop adequate scheduling to manage customer volume throughout hours of operation. * Train and develop associates on performance of their job and participate in the performance appraisal process. * Adhere to all local, state and federal laws, and company guidelines. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. * Display a positive attitude. * Develop and implement a department business plan to achieve desired results. * Understand the store's layout and be able to locate products. * Create and execute sales promotions in partnership with store management. * Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods. * Prepare and submit seasonal critiques for the sales and merchandising supervisor. * Stay current with present, future, seasonal and special ads. * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. * Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. * Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.. * Plan, organize and supervise the inventory process. * Train department associates on inventory/stocking and Computer Assisted Ordering. * Adhere to all food safety regulations and guidelines. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Director of Investigations

    Burlington 4.2company rating

    Burlington job in Los Angeles, CA

    The Director of Field Investigations provides strategic leadership, direction, and oversight for Burlington's external theft and organized retail crime investigative program. This role is responsible for developing and implementing an investigative strategy focused on complex case-building, multi-incident linkages, organized group disruption, and measurable total loss reduction. The Director leads a national team consisting of three Senior Investigations Managers and 15 Field Investigators, ensuring investigative excellence, consistent execution, and alignment with the company's objectives for reducing shortages. This position requires close collaboration with Territory, Regional, and District Asset Protection Leaders to create investigative strategies that prioritize the field teams' role in identifying, developing, and channeling information to the Field Investigations team through a structured, partnership-driven process. The Director also works cross-functionally with store operations, legal, HR, and IT to increase investigative efficiency and impact. **A Day In The Life** + Lead and develop a national External Field Investigations organization consisting of **3 Senior Investigations** **Managers and 15 Field Investigators** , ensuring high performance, accountability, and investigative excellence. + Establish and manage a metrics framework that measures impact beyond case closures, including total loss reduction, quality of multi-incident linkage, repeat-offender disruption, investigation cycle time and completeness, law-enforcement partnership effectiveness, and overall contribution to shortage goals. + Build and strengthen partnerships with federal, state, and local law enforcement to support major case development, coordinated blitzes, and multi-jurisdictional investigations. + Develop and strengthen partnerships with national and regional ORCA groups and peer retailers to support shared intelligence, coordinated action, and collective disruption of theft groups affecting the broader retail network. + Drive continuous improvement of investigative processes, the external case management system, and evidence standards, while evaluating and implementing new tools and technologies that strengthen team effectiveness and investigative impact. + Partner with Territory, Regional, and District AP Leaders to create investigative strategies that strengthen cross-functional collaboration and establish the field teams as the first point of case identification, ensuring timely and consistent information flow to the Field Investigations team. + Oversee the analysis of merchandise theft trends, external fraud schemes, offender patterns, and emerging risk indicators to drive investigative priorities and inform proactive mitigation efforts. + Assess and evolve the team's organizational structure, leadership hierarchy, and geographic deployment to support ongoing development, optimize efficiency, and maintain alignment with the company's growth and expanding investigative needs. + Ensure all investigative activity is conducted safely, legally, and in compliance with company policy, legal standards, and evidence requirements. **You'll Come With** **Education:** Bachelor's Degree preferred. **Experience / Requirements** + Extensive experience leading teams responsible for external theft, organized retail theft, or ORC investigations in retail or law enforcement. + Demonstrated success managing large or geographically dispersed investigative teams. + Strong background partnering with federal, state, and local law-enforcement agencies, ORCA groups, and peer retailers. + Proven ability to lead complex, multi-incident case development and deliver measurable loss-reduction outcomes. + Experience leveraging data, trend analysis, and investigative tools to identify external risks and drive case strategy. + Strong familiarity with case management platforms, evidence standards, and prosecutorial requirements, combined with experience implementing new technologies or tools to enhance investigative effectiveness and operational efficiency. **Skills and Abilities:** + Creative thinking with ability to translate abstract ideas into tactical concepts. + Ability to balance multiple priorities and accommodate deadlines. + Ability to work both independently and collaboratively. + Confident leadership with a strong sense of integrity. + Excellent verbal and written communication required. + Strong functional knowledge of business tools such as Excel, Power Point, Word required. + Knowledge of security processes, systems, equipment, and reporting tools required. + Ability to travel up to 50% of the time. + Must be willing to work off hours and weekends **Come join our team. You're going to like it here!** You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $135,000.00 - $175,000.00 **Posting Number** R101636 **Location** New Jersey-Burlington **Address** 1830 Route 130 North **Zip Code** 08016 **Additional Locations** Illinois-Chicago | California-Los Angeles | Texas-Dallas | Kansas-Manhattan **Pay Rate** Salaried **Career Site Category** Corporate **Position Category** Asset Protection **Job Type** Full-Time **Remote Type** Remote **Evergreen** No
    $42k-76k yearly est. 48d ago
  • Cart Attendant

    Wal-Mart 4.6company rating

    Thousand Oaks, CA job

    You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart. The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $31k-38k yearly est. 7d ago
  • Area Loss Prevention Manager (ALPM)

    Ross Stores, Inc. 4.3company rating

    Pasadena, CA job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. The base salary range for this role is $73,500 - $110,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage * Achieve shortage reduction goals for assigned stores/district(s)/area. * Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. * Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. * Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. * Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. * Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. * Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. * Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud * Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. * Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. * Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. * Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. * Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. * Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. * Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. * Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. * Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. * Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment * Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. * Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. * Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. * Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. * Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. * Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. * Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. * Developing Great Teams & Partnerships * Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. * Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. * Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. * Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. * Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. * Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. * Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. * Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. * Assist in the development and updating of training materials and concepts for awareness training sessions. * Perform other responsibilities and projects as assigned. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience. * 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. * Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. * Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. * Excellent written and verbal communication skills, strong presentation skills. * Must demonstrate the ability to be flexible and adapt to changing priorities. * Excellent analytical skills and demonstrated ability to solve problems. * Proven ability to make good decisions under pressure. * Excellent organizational skills, detail-oriented. * Maintains confidentiality concerning all information and projects. * Values and exhibits the highest level of personal integrity. * Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). * Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $73.5k-110.4k yearly 7d ago

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