Client Representative jobs at Burrell Behavioral Health

Job Title: Client Access Representative Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative! Position Perks and Benefits: * Competitive hourly rate * Opportunities for professional growth and advancement * Friendly and supportive work environment * Flexible scheduling * Professional development opportunities * Recognition and reward programs * Paid time off and holidays * Health, dental, and vision insurance * 401(k) plan with company match Key Responsibilities: * Provide exceptional customer service to all clients, staff, and leadership team members * Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner * Schedule client appointments and manage client flow * Collect payment and handle billing and insurance matters * Maintain accurate and up-to-date client records and files * Assist with data entry and other administrative tasks as needed * Communicate effectively with clients, staff, and providers * Provide support and assistance to other team members as needed * Adhere to HIPAA regulations and maintain confidentiality of client information Education and/or Experience Qualifications: * High School Diploma or equivalent required * Associate's degree in business, administration, or related field preferred * 2+ years of customer service experience, preferably in a healthcare setting * Strong computer skills, including proficiency in Microsoft Office Suite * Excellent communication and interpersonal skills * Ability to multitask and prioritize tasks effectively * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Familiarity with medical terminology and billing procedures a plus Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative! Position Perks and Benefits: * Competitive hourly rate * Opportunities for professional growth and advancement * Friendly and supportive work environment * Flexible scheduling * Professional development opportunities * Recognition and reward programs * Paid time off and holidays * Health, dental, and vision insurance * 401(k) plan with company match Key Responsibilities: * Provide exceptional customer service to all clients, staff, and leadership team members * Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner * Schedule client appointments and manage client flow * Collect payment and handle billing and insurance matters * Maintain accurate and up-to-date client records and files * Assist with data entry and other administrative tasks as needed * Communicate effectively with clients, staff, and providers * Provide support and assistance to other team members as needed * Adhere to HIPAA regulations and maintain confidentiality of client information Education and/or Experience Qualifications: * High School Diploma or equivalent required * Associate's degree in business, administration, or related field preferred * 2+ years of customer service experience, preferably in a healthcare setting * Strong computer skills, including proficiency in Microsoft Office Suite * Excellent communication and interpersonal skills * Ability to multitask and prioritize tasks effectively * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Familiarity with medical terminology and billing procedures a plus Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Client Access Employment Type: Full-Time The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make. The Client Access Representative position offers…. * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce. * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: The Client Access Representative is responsible for the overall process of scheduling clients, collection of payment and maintaining current and updated client paperwork. Duties also include but are not limited to the following: * Arrive clients to the clinician practice. This process includes greeting the client, verifying all personal information (address, telephone, etc.), verifying method of payment, verifying insurance, collecting co-payment when applicable, entering necessary information into the computer system, and providing any requested information to clients. * Schedule clinicians' appointments and obtain the clients benefits and eligibility. * Bump, cancel and handle no-show appointments according to the established process. * Work with clients, families and/or staff in handling and resolving problems that occur during the course of visit. * Provide leadership with perception of clinician office practice services. * Request, prepare and ensure the completeness of the client health record. * Collect and make changes for payments received, complete receipt for client, and follow appropriate paperwork to record transaction. * Compare daily cash amounts against daily transactions in order to ensure that records balance. * Verify and coordinate client referrals. * Effectively utilize all appropriate applications of Electronic Medical Records. * Answer phone system, handle and/or direct call to appropriate area; place calls as requested by leadership. * Effectively manage dynamic, potentially stressful client encounters. * Maintain the general appearance of the waiting room or reception area; straighten magazines, chairs and other light furniture. * Maintain working knowledge of all office equipment, fax, copiers, phones, etc. * Participate in service monitors and quality improvement programs. * Use excellent guest relations skills in all interactions with clients, visitors and staff. * Perform additional duties and projects as assigned by leadership. Knowledge, Skills, and Abilities: * Receives minimal instruction on day-to-day work and receives general instruction on new assignments. * Excellent oral, written and interpersonal communication skills required. * Must have strong customer service orientation skills. * Able to multi-task while being a team player. * Excellent organization skills * Excellent typing skills and ability to work with a computer. * Reliable transportation to get to the area assigned. Experience and/or Education Qualifications: * High school diploma or GED required. * Previous customer service experience preferred. Supervisory Requirements: * None Employment Requirements: * Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. * Completion of New Hire Orientation at the beginning of employment. * All training requirements including Relias at the beginning of employment and annually thereafter. * Current driver's license, acceptable driving record and current auto insurance. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

**City/State:** Saint Louis, Missouri **Categories:** Nutrition and Food Service **Job Status:** Part-Time **Req ID** : 100612 **Pay Range:** $17.25 - $22.33 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM!** **DAILY PAY AVAILABLE** + Part Time (12 hours per week) + Rotating Weekends and Holidays + Keyboarding and Computer Skills a Plus + Taking Patient Meal Orders Over The Phone **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. **Preferred Qualifications** **Role Purpose** Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. **Responsibilities** + Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions. + Performs correct and comprehensive data entry of patient food orders into the system. + Interacts and collaborates with patient care team and department in regard to patient orders. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Title: Client Access Representative Department: Client Access Employment Type: Full Time We are seeking a dedicated, compassionate, and highly skilled healthcare professional to join our team as a Client Access Representative. Our Client Access Representatives are dedicated professionals whose primary focus is to ensure that every client's experience with us is seamless, effortless, and enjoyable. We are looking for individuals who are passionate about building genuine connections with customers and who take the time to understand their unique needs, goals, and challenges. Whether clients are new or returning, our representatives will guide them to the right solutions. Our Client Access Representative team provides personalized attention, expert knowledge, proactive problem-solving, seamless onboarding, and relationship building to facilitate smooth interactions between clients and our organization. They play a crucial role in streamlining processes, addressing concerns, and fostering enduring partnerships. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Serve as the first point of contact for clients, answering queries, resolving issues, and directing requests to appropriate teams. * Stay updated on company products and services to effectively communicate benefits, features, and usage to clients. * Build and nurture long-lasting relationships with clients, maintaining open lines of communication to ensure satisfaction. * Address client complaints promptly and professionally, escalating unresolved issues to management if necessary. * Identify opportunities to streamline internal procedures, enhancing overall efficiency and client experiences. * Gather valuable insights from clients regarding their experiences, relaying suggestions for improvement to internal teams. * Work closely with cross-functional departments (e.g., marketing, engineering) to align on client expectations and project progress. * Monitor and analyze client data, generating reports to track performance metrics and identify growth opportunities. * Stay current with industry developments and best practices, educating both clients and colleagues accordingly. Education, Experience, and/or Credential Qualifications: * High School Diploma or GED * Proven experience as a front desk representative, or relevant position * Familiarity with office machines * Knowledge of Microsoft Office * Strong communication and people skills * Good organization and multitasking abilities Additional Qualifications: * A valid driver's license and a reliable vehicle. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Flexibility and adaptability in a fast-paced environment. * Compassion, empathy, and a genuine desire to help others. Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Additional Information About the Role NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM! DAILY PAY AVAILABLE * Part Time (12 hours per week) * Rotating Weekends and Holidays * Keyboarding and Computer Skills a Plus * Taking Patient Meal Orders Over The Phone Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. Preferred Qualifications Role Purpose Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. Responsibilities Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.Performs correct and comprehensive data entry of patient food orders into the system.Interacts and collaborates with patient care team and department in regard to patient orders. Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Part-Time **Req ID** : 99857 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 32 Hours Per Week + 11:30p-8a + Must work every Friday-Sunday and Tuesday + Mandatory Overtime Required + Rotating Holidays + Must be able to train on days, evenings and overnights! **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 101082 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 40 Hours Per Week + 11:30p-8a + One Weekday Off + Must work every other weekend (Sat & Sun) + Mandatory Overtime Required + Works 3 major holidays per year + Must be able to train on days, evenings and nights. **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Support Services **Job Status:** Full-Time **Req ID** : 98577 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **_Barnes-Jewish Hospital needs You!_** Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at **_Barnes-Jewish Hospital_** . Come join our team! Schedule: + 40 Hours Per Week + 3:30 pm - 12:00 am + One Weekday Off + Must work every other weekend (Sat & Sun) + Mandatory Overtime Required + Works 3 major holidays per year + Must be able to train on days, evenings and nights. **_Come thrive with BJC HealthCare!_** **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. **Preferred Qualifications** **Role Purpose** Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. **Responsibilities** + Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. + Answers incoming calls according to department guidelines. + Provides paging service. + Provides clerical duties, organizes and maintains records. + Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role Barnes-Jewish Hospital needs You! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at Barnes-Jewish Hospital. Come join our team! Schedule: * 32 Hours Per Week * 11:30p-8a * Must work every Friday-Sunday and Tuesday * Mandatory Overtime Required * Rotating Holidays * Must be able to train on days, evenings and overnights! Come thrive with BJC HealthCare! Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, Courteous, fast and friendly customer service. It is our role to service the patient, family and entire BJH community by ensuring they are able to reach, their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations. Preferred Qualifications Role Purpose Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. Responsibilities * Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. * Answers incoming calls according to department guidelines. * Provides paging service. * Provides clerical duties, organizes and maintains records. * Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Minimum Requirements Education * High School Diploma or GED Experience * Supervisor Experience * No Experience Preferred Requirements Experience * 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Financial Services **Job Status:** Full-Time **Req ID** : 99500 **Pay Range:** $17.75 - $25.56 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** BJC HealthCare is seeking an experience patient accounts representative for our credits and refunds team! If you have experience with insurance denials, credits or refunds, apply today! **Overview** **BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. **Preferred Qualifications** **Role Purpose** The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff. **Responsibilities** + Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution. + Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts. + Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards. + Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. + Works with assigned payors and assist in the communication of identified payor issues for remediation efforts. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Preferred Requirements** **Experience** + 2-5 years **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** St. Louis, Missouri **Categories:** Financial Services **Job Status:** Full-Time **Req ID** : 98875 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** BJC HealthCare is seeking a Patient Accounts Representative I to join our insurance follow up team. Ideal candidates will have a background in provider insurance follow up. **Overview** **BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. **Preferred Qualifications** **Role Purpose** The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. **Responsibilities** + Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies. + Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts. + Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards. + Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. **Minimum Requirements** **Education** + High School Diploma or GED **Preferred Requirements** **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our Benefits Summary (******************************************* *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Financial Services **Job Status:** Full-Time **Req ID** : 101093 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** BJC HealthCare is seeking a Patient Accounts Representative I for our denial follow up team! Ideal candidates will have physician insurance follow up experience and the ability to handle appeals. **Overview** **BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. **Preferred Qualifications** **Role Purpose** The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. **Responsibilities** + Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies. + Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts. + Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards. + Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. **Minimum Requirements** **Education** + High School Diploma or GED **Preferred Requirements** **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative I to join our insurance follow up team. Ideal candidates will have a background in provider insurance follow up. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Responsibilities Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies.Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. Minimum Requirements Education High School Diploma or GED Preferred Requirements Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative I for our denial follow up team! Ideal candidates will have physician insurance follow up experience and the ability to handle appeals. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Responsibilities Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies.Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. Minimum Requirements Education High School Diploma or GED Preferred Requirements Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC HealthCare is seeking an experience patient accounts representative for our credits and refunds team! If you have experience with insurance denials, credits or refunds, apply today! BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff. Responsibilities Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.Works with assigned payors and assist in the communication of identified payor issues for remediation efforts. Minimum Requirements Education High School Diploma or GED Experience Preferred Requirements Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Title: Certified Peer Support Specialist Department: Adult Recovery Services Employment Type: Full-time Are you a recovering individual who wants to make a positive impact on others' lives? As a Certified Peer Support Specialist, you will have the unique opportunity to leverage your personal journey to inspire and support individuals navigating behavioral health and substance use disorders. Join our compassionate team dedicated to helping others find their path to recovery. Your ability to connect with clients due to your shared experiences, along with strong communication skills and a compassionate demeanor, will be instrumental in guiding individuals towards achieving their recovery goals. If you're passionate about making a difference and supporting others on their journeys, we want you on our team. In this role, you will work alongside other mental health professionals, providing vital support and guidance throughout the recovery process. Your contributions will ensure comprehensive care and support for our clients, enhancing their lives and promoting a healthier future. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: * Share your personal recovery story to inspire and motivate clients. * Provide emotional support and validation to clients. * Help clients identify their strengths and personal resources to aid in their recovery. * Collaborate with the treatment team to develop individualized treatment plans. * Assist clients in setting goals and imagining future possibilities. * Provide information about community resources and services. * Attend community activities with clients and/or accompany them to appointments. * Maintain accurate records and reports of client progress and activities. Education, Experience, and/or Credential Qualifications: * High School Diploma/GED * Must have a valid driver's license and a favorable recent driving record. * Certified Missouri Peer Specialist (must have completed the certification program). * Personal experience with recovery from behavioral health and/or substance use disorder. * Strong communication and interpersonal skills. * Ability to relate to individuals from diverse backgrounds and cultures. * Knowledge of community resources and services. * Compassionate and non-judgmental attitude. Additional Qualifications: * Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check. * Current driver's license, acceptable driving record, and current auto insurance. Physical Requirements: * ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, including moving objects. Repetitive movements of hands, fingers, and arms for typing during the work shift. * Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Keywords: Certified Peer Support Specialist, Peer Support, Behavioral Health, Substance Use Disorder, Recovery Support, Mental Health, Community Resources, Interpersonal Skills. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Certified Peer Specialist Department: Behavioral Crisis Center Company: Burrell Behavioral Health Employment Type: PRN, Shifts as needed Join our dedicated and supportive team as a Certified Peer Specialist, where you will play an integral role in helping individuals engaged in their recovery journey. In this vital position, you'll focus on the acquisition, development, and expansion of recovery skills through therapeutic relationships built with clients and their families. We are seeking compassionate individuals who can help clients access recovery tools, community support, and motivate them to achieve and maintain their recovery goals. As the Certified Peer Specialist, you will collaborate closely with individuals, developing personalized treatment plans that address their specific needs and ensuring they have the necessary skills and resources to thrive in their recovery. The Certified Peer Specialist position offers… * Competitive Salary * Comprehensive Employee Benefits Package, including health, dental, vision, and more * Opportunities for Professional Development * Supportive Workplace Culture that values individual contributions Key Responsibilities: * Collaborate with individuals to develop personalized treatment plans that address their specific needs. * Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. * Participate in meetings to ensure continuity of care for individuals. * Assist in researching and referring individuals to outside resources when necessary. * Schedule treatment appointments and provide transportation to/from Recovery Support Services and community-based services. * Accompany clients to appointments when permitted, representing the agency professionally. * Support clients in accessing medical services and document all services in accordance with state and CARF standards. * Offer crisis intervention and facilitate group education sessions as scheduled. * Pursue professional development through training to meet required hours every two years. * Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. * Help individuals build connections with others, their overall community, and Recovery Supports within their community (transportation required). * Assist individuals in accessing information and support for mental health and substance use disorders. * Encourage clients to live healthy, productive, and sober lifestyles during and after their time in the facility. * Aid participants in creating personal treatment plans to actively engage in their own recovery. * Adhere to ethical and confidentiality standards of the facility. * Show interest in the long-term and short-term goals of the company. Knowledge, Skills, and Abilities: * Ability to offer personal, unique knowledge and experiences of recovery while maintaining appropriate boundaries. * Competence in sharing effective recovery skills and helping clients identify their individual strengths. * Knowledge of and understanding of rehabilitation methods and principles related to mental health and substance use disorder treatment. * Familiarity with community resources and methods associated with treating mental health and substance use disorders. * Capable of effectively communicating ideas verbally and in writing to produce clear and concise reports. * General knowledge of computers and ability to connect clients/patients to recovery resources, including mutual aid support groups. Experience and Education Qualifications: * Must be willing to self-identify as a present or former client of mental health and/or substance use services OR identify as a person in recovery. * Requires one year of direct and personal experience with the mental health system as a primary consumer of services. * Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. * Exceptions to the qualifications listed may be made by leadership. Employment Requirements: * Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint check. * Completion of New Hire Orientation at the beginning of employment. * Current driver's license, acceptable driving record, and current auto insurance. * Must be 21 years of age or older. * Minimum one (1) year of recovery. * Receive training on key topics related to disability awareness, client self-help skills, and more within the first year of employment. Physical Requirements: * Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. * Requires significant walking or standing or requires sitting most of the time but entails pushing and/or pulling of controls. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Certified Peer Specialist Department: Behavioral Health Crisis Center Employment Type: PRN, Varied Shifts Active Certified Peer Specialist Certification, or willingness/ability to acquire one, required Join our compassionate and collaborative team as a Certified Peer Specialist, where you will play a vital role in empowering individuals on their recovery journey. You will have the opportunity to make a meaningful difference in the lives of those facing mental health and substance use challenges. We are looking for someone who is passionate about helping others, possesses strong communication skills, and has a deep understanding of recovery processes. Your unique experiences and insights will inspire hope and resilience in our clients as they navigate their paths to recovery. In this role, you will emphasize the acquisition, development, and expansion of recovery skills, enabling individuals to fully engage in their recovery journey. You will provide interventions based on the therapeutic relationships you build with clients and their families, helping them access essential resources and support. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Collaborate with individuals to develop personalized treatment plans that address their specific needs. * Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. * Participate in meetings to ensure continuity of care for individuals. * Assist in researching and referring individuals to outside resources when necessary. * Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. * Accompany clients to appointments when permitted, representing the agency professionally. * Support clients in accessing medical services and document all services in accordance with state and CARF standards. * Offer crisis intervention and facilitate group education sessions as scheduled. * Pursue professional development through training to meet required hours every two years. * Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. * Help individuals build connections with others, their overall community, and Recovery Supports within their community. * Assist individuals in accessing information and support for mental health and substance use disorders. * Support individuals in making independent choices and taking an active role in their treatment. * Help individuals identify their strengths and resources for recovery. * Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. * Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. * Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. * Aid participants in creating personal treatment plans to actively engage in their own recovery. * Adhere to ethical and confidentiality standards of the facility. * Show interest in the long-term and short-term goals of the company. Education, Experience, and/or Credential Qualifications: * Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. * Requires one year of direct and personal experience with the mental health system as a primary consumer of services. * Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. * Exceptions to the qualifications listed may be made by the appropriate Leadership. Additional Qualifications: * Must meet the standards of CPRS (Certified Peer Recovery Specialist) or CRSS (Certified Recovery Support Specialist). * Current driver's license, acceptable driving record, and current auto insurance. * Must be 21 years of age or older. * Minimum one (1) year of recovery. Physical Requirements: * Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. * Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.