Client Representative jobs at Burrell Behavioral Health - 27 jobs

Job Title: Client Access Representative (Float) Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative! Location: Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri. Position Perks and Benefits: * Competitive hourly rate * Opportunities for professional growth and advancement * Friendly and supportive work environment * Flexible scheduling * Professional development opportunities * Recognition and reward programs * Paid time off and holidays * Health, dental, and vision insurance * 401(k) plan with company match Key Responsibilities: * Provide exceptional customer service to all clients, staff, and leadership team members * Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner * Schedule client appointments and manage client flow * Collect payment and handle billing and insurance matters * Maintain accurate and up-to-date client records and files * Assist with data entry and other administrative tasks as needed * Communicate effectively with clients, staff, and providers * Provide support and assistance to other team members as needed * Adhere to HIPAA regulations and maintain confidentiality of client information Education and/or Experience Qualifications: * High School Diploma or equivalent required * Associate's degree in business, administration, or related field preferred * 2+ years of customer service experience, preferably in a healthcare setting * Strong computer skills, including proficiency in Microsoft Office Suite * Excellent communication and interpersonal skills * Ability to multitask and prioritize tasks effectively * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Familiarity with medical terminology and billing procedures a plus Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. You'll be working inside of our Imani House, a stand-alone facility on the Swope Health Central campus focused solely on support for substance use disorders. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the patient's best interest. If you have a passion for service, and helping others, this is a role for you. Successful Candidates with have: High school diploma 1 or more years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting. Strong soft skills Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions. Proficient computer skills About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.

As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you. Successful Candidates with have: High school diploma 4 or more years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting. Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions. Proficient computer skills The Clinic Support Representative role qualifies for a one-time $1000 sign-on bonus. About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.

Job Title: Client Access Representative Department: PFH - Primary Care Employment Type: Full-Time The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make. The Client Access Representative position offers…. * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce. * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: The Client Access Representative is responsible for the overall process of scheduling clients, collection of payment and maintaining current and updated client paperwork. Duties also include but are not limited to the following: * Arrive clients to the clinician practice. This process includes greeting the client, verifying all personal information (address, telephone, etc.), verifying method of payment, verifying insurance, collecting co-payment when applicable, entering necessary information into the computer system, and providing any requested information to clients. * Schedule clinicians' appointments and obtain the clients benefits and eligibility. * Bump, cancel and handle no-show appointments according to the established process. * Work with clients, families and/or staff in handling and resolving problems that occur during the course of visit. * Provide leadership with perception of clinician office practice services. * Request, prepare and ensure the completeness of the client health record. * Collect and make changes for payments received, complete receipt for client, and follow appropriate paperwork to record transaction. * Compare daily cash amounts against daily transactions in order to ensure that records balance. * Verify and coordinate client referrals. * Effectively utilize all appropriate applications of Electronic Medical Records. * Answer phone system, handle and/or direct call to appropriate area; place calls as requested by leadership. * Effectively manage dynamic, potentially stressful client encounters. * Maintain the general appearance of the waiting room or reception area; straighten magazines, chairs and other light furniture. * Maintain working knowledge of all office equipment, fax, copiers, phones, etc. * Participate in service monitors and quality improvement programs. * Use excellent guest relations skills in all interactions with clients, visitors and staff. * Perform additional duties and projects as assigned by leadership. Knowledge, Skills, and Abilities: * Receives minimal instruction on day-to-day work and receives general instruction on new assignments. * Excellent oral, written and interpersonal communication skills required. * Must have strong customer service orientation skills. * Able to multi-task while being a team player. * Excellent organization skills * Excellent typing skills and ability to work with a computer. * Reliable transportation to get to the area assigned. Experience and/or Education Qualifications: * High school diploma or GED required. * Previous customer service experience preferred. Employment Requirements: * Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. * Completion of New Hire Orientation at the beginning of employment. * All training requirements including Relias at the beginning of employment and annually thereafter. * Current driver's license, acceptable driving record and current auto insurance. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Client Access Employment Type: Full-time Join our compassionate, collaborative team as a Client Access Representative where you'll have the opportunity to make a significant difference in the lives of our clients. This position is perfect for someone with a strong customer service orientation, excellent communication skills, and the ability to handle potentially stressful situations in high-volume environments. You will be responsible for ensuring an effective client access experience while supporting our dedicated clinicians. If you are detail-oriented, can manage multiple tasks, and thrive in team settings, we would love to hear from you! As a Client Access Representative, you will facilitate the smooth scheduling of appointments, ensuring payment collection, and maintaining updated client records. Your welcoming demeanor will set the tone for a positive client experience, making a vital contribution to our mission of helping others. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: * Greet clients upon arrival, verifying all personal information and method of payment. * Schedule clinician appointments while ensuring clients' benefits and eligibility are confirmed. * Manage cancellations and no-show appointments as per established processes. * Work collaboratively with clients, families, and staff to resolve any challenges encountered during visits. * Request, prepare, and ensure completeness of the client health record. * Collect payments and issue receipts, maintaining accuracy in financial transactions. * Verify and coordinate client referrals effectively. * Answer phone calls, directing them as necessary or placing calls as requested by leadership. * Maintain the general appearance of the waiting room and reception area. * Participate in service monitors and quality improvement programs. Education, Experience, and/or Credential Qualifications: * High school diploma or GED required. * Minimum of 6 months of experience in customer service. Additional Qualifications: * Excellent oral, written, and interpersonal communication skills. * Strong customer service orientation and ability to multitask. * Flexibility to float to different clinic locations as necessary. * Reliable transportation to assigned areas. * Familiarity and comfort with working on a computer, including typing skills. Physical Requirements: * Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amounts of force frequently to move objects. * Repetitive movements of hands and arms during typing and/or writing are required. * Jobs may involve sitting most of the time but can include brief periods of walking or standing. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Clarity Healthcare Employment Type: Full-Time Shift: Monday - Friday, 8:00 AM - 5:00 PM Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients? Join our team at Centerstone as a Client Access Representative! As a Client Access Representative, you'll be responsible for performing complex clerical support functions within clinician office practices, ensuring high levels of public contact with clients/patients. You'll provide excellent customer service, consistently meeting or exceeding department goals and expectations. Our ideal candidate is passionate about client interaction, thrives under pressure, and possesses excellent communication and organizational skills. Hannibal, Missouri, is special for its historical significance as Mark Twain's boyhood home, scenic location along the Mississippi River, affordable living, and tight-knit community spirit. It offers career opportunities, including in dentistry, and a high quality of life with its blend of charm, natural beauty, and community engagement. Join us in making a difference in the lives of individuals who seek our services! Position Perks & Benefits: * Employee benefits package - health, dental, vision, retirement, life, & more * Competitive 401(k) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees * Company-paid basic life insurance * 29 Days of PTO for Full-Time employees * Emergency Medical Leave Program * Flexible Spending Accounts - healthcare and dependent child-care * Health & Wellness Program * Employee Assistance Program (EAP) * Employee Discount Program * Mileage Reimbursement (when applicable) Key Responsibilities: * Arrive clients at the clinician practice, greeting them, verifying personal information, insurance, and payment details. * Schedule clinicians' appointments and confirm client benefits and eligibility. * Manage appointment changes, cancellations, and no-shows according to the established process. * Work with clients, families, and staff to resolve any problems during the visit. * Request, prepare, and ensure the completeness of client health records. * Collect payments, provide receipts, and ensure transactions are accurately recorded. * Verify and coordinate client referrals. * Manage the electronic medical records system effectively. * Answer phone calls, direct inquiries, and provide leadership with feedback regarding clinician office services. * Maintain the general appearance of the reception area, ensuring it is welcoming for clients. * Participate in quality improvement programs and service monitoring initiatives. * Perform additional duties and projects as assigned by leadership. Education and/or Experience Qualifications: * High school diploma or GED required. * Previous customer service experience preferred. Additional Qualifications: * Excellent oral, written, and interpersonal communication skills. * Strong customer service orientation. * Ability to multitask while maintaining a team player mentality. * Excellent organization and typing skills. * Reliable transportation to the assigned area. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Recovery Services Employment Type: Full Time A Client Access Representative plays a crucial role in our clinician office practices, engaging with clients/patients in a high-contact environment. This position is ideal for individuals who thrive in dynamic settings and are passionate about providing excellent customer service. Join our compassionate and collaborative team to help others while developing valuable skills such as multi-tasking, problem-solving, and effective communication. As a Client Access Representative, you will be responsible for performing a variety of clerical support functions, ensuring that clients receive the highest level of service. Your dedication to meeting and exceeding department goals is essential in maintaining a welcoming atmosphere for all clients. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Welcome clients to the clinician practice by greeting them, verifying personal information, and ensuring payment methods are validated. * Schedule clinician appointments while obtaining clients' benefits and eligibility. * Manage appointment adjustments, including bumps, cancellations, and no-shows, in accordance with established processes. * Resolve issues effectively, collaborating with clients, families, and staff as necessary. * Leadership perception of clinician office practice services. * Prepare and ensure the completeness of client health records. * Handle financial transactions, including collecting payments and issuing receipts, while balancing daily cash records. * Coordinate client referrals and utilize Electronic Medical Records applications effectively. * Answer phone system inquiries, directing calls as needed, while maintaining a professional demeanor. * Keep the waiting room clean and organized, enhancing the overall client experience. * Participate in quality improvement programs and provide feedback on service monitors. * Demonstrate excellent guest relations skills in all client interactions. * Perform additional duties and projects as assigned by leadership. Education, Experience, and/or Credential Qualifications: * High school diploma or GED required. * Previous customer service experience preferred. Additional Qualifications: * Reliable transportation to commute to the assigned area. * Excellent oral, written, and interpersonal communication skills required. * Strong customer service orientation and ability to multi-task while being a team player. * Exceptional organizational skills and typing proficiency. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Keywords: Client Access Representative, customer service, clerical support, scheduling, client relations Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.

**City/State:** Saint Louis, Missouri **Categories:** Nutrition and Food Service **Job Status:** Part-Time **Req ID** : 100612 **Pay Range:** $17.25 - $22.33 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** **NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM!** **DAILY PAY AVAILABLE** + Part Time (12 hours per week) + Rotating Weekends and Holidays + Keyboarding and Computer Skills a Plus + Taking Patient Meal Orders Over The Phone **Overview** **_Barnes-Jewish Hospital_** at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. **Preferred Qualifications** **Role Purpose** Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. **Responsibilities** + Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions. + Performs correct and comprehensive data entry of patient food orders into the system. + Interacts and collaborates with patient care team and department in regard to patient orders. **Minimum Requirements** **Education** + High School Diploma or GED **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Title: Client Access Representative Department: Recovery Services Employment Type: Full-time Embrace the opportunity to be the welcoming face and first point of contact for our clients as a Client Access Representative. In this vital role, you'll play a crucial part in ensuring a seamless and positive experience for every individual who walks through our doors. Your exceptional customer service skills, attention to detail, and ability to multitask will be instrumental in providing a warm and efficient reception environment. As a Client Access Representative, you'll be responsible for coordinating client appointments, verifying insurance information, and ensuring accurate collection of payments. Your professionalism and effective communication skills will enable you to handle client inquiries, resolve issues, and provide exceptional support throughout the entire client journey. In the charming community of Farmington, Missouri known for its natural beauty and small-town charm, you'll find a welcoming and supportive environment that fosters both personal and professional growth. The Client Access Representative position offers... * All-Inclusive Employee Benefits Package * Telemedicine * Employee Assistance Program * Workplace Culture * Retirement Options Key Responsibilities: * Greet clients warmly and verify personal information, insurance details, and collect co-payments. * Schedule and manage clinicians' appointments, ensuring accurate benefit and eligibility verification. * Skillfully handle appointment changes, cancellations, and no-show situations according to established processes. * Collaborate with clients, families, and staff to resolve any issues that may arise during visits. * Ensure the completeness and organization of client health records. * Maintain accurate cash handling and balance daily transactions. * Coordinate and verify client referrals efficiently. * Utilize Electronic Medical Records applications effectively. * Answer phone calls, direct inquiries, and respond to requests from leadership. * Maintain a welcoming and organized reception area. * Participate in service monitors and quality improvement programs. * Demonstrate excellent guest relations skills in all interactions. * Assist with additional duties and projects as assigned. Education and/or Experience Qualifications: * High school diploma or GED required. * Previous customer service experience preferred. Additional Qualifications: * Excellent oral, written, and interpersonal communication skills. * Strong customer service orientation and ability to multitask. * Excellent organization and typing skills. * Proficiency in computer applications. * Reliable transportation. * Successful completion of background checks, including criminal record, driving record, and abuse/neglect. * Appropriate driver's license, insurance coverage, and meeting auto liability carrier's driver criteria. Keywords: Client Access Representative, Customer Service, Appointment Scheduling, Insurance Verification, Payment Collection, Medical Records Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Client Access Representative Department: Client Access Employment Type: Full Time We are seeking a dedicated, compassionate, and highly skilled healthcare professional to join our team as a Client Access Representative. Our Client Access Representatives are dedicated professionals whose primary focus is to ensure that every client's experience with us is seamless, effortless, and enjoyable. We are looking for individuals who are passionate about building genuine connections with customers and who take the time to understand their unique needs, goals, and challenges. Whether clients are new or returning, our representatives will guide them to the right solutions. Our Client Access Representative team provides personalized attention, expert knowledge, proactive problem-solving, seamless onboarding, and relationship building to facilitate smooth interactions between clients and our organization. They play a crucial role in streamlining processes, addressing concerns, and fostering enduring partnerships. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Serve as the first point of contact for clients, answering queries, resolving issues, and directing requests to appropriate teams. * Stay updated on company products and services to effectively communicate benefits, features, and usage to clients. * Build and nurture long-lasting relationships with clients, maintaining open lines of communication to ensure satisfaction. * Address client complaints promptly and professionally, escalating unresolved issues to management if necessary. * Identify opportunities to streamline internal procedures, enhancing overall efficiency and client experiences. * Gather valuable insights from clients regarding their experiences, relaying suggestions for improvement to internal teams. * Work closely with cross-functional departments (e.g., marketing, engineering) to align on client expectations and project progress. * Monitor and analyze client data, generating reports to track performance metrics and identify growth opportunities. * Stay current with industry developments and best practices, educating both clients and colleagues accordingly. Education, Experience, and/or Credential Qualifications: * High School Diploma or GED * Proven experience as a front desk representative, or relevant position * Familiarity with office machines * Knowledge of Microsoft Office * Strong communication and people skills * Good organization and multitasking abilities Additional Qualifications: * A valid driver's license and a reliable vehicle. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Flexibility and adaptability in a fast-paced environment. * Compassion, empathy, and a genuine desire to help others. Keywords: Client Access, Customer Service, Healthcare, Communication Skills, Problem Solving, Relationship Management, Onboarding, Front Desk, Administrative Support, Teamwork Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Additional Information About the Role NOW HIRING FOR A DINING ON CALL REPRESENTATIVE @ BARNES-JEWISH HOSPITAL. COME JOIN OUR TEAM! DAILY PAY AVAILABLE * Part Time (12 hours per week) * Rotating Weekends and Holidays * Keyboarding and Computer Skills a Plus * Taking Patient Meal Orders Over The Phone Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Department of Food and Nutrition at Barnes-Jewish Hospital consists of Patient, Retail and Catering Service areas on both the North and South Campus. This includes patient meal and Clinical Nutrition Services, Queeny Tower Restaurant, three Cafeterias and three Coffee Bars. It is the role of the department to serve the needs of patients, visitors and employees with excellent customer service. Our qualified staff services the patients' nutritional needs during their hospital stay according to specified guidelines to improve their clinical status and assist in the healing process. Opportunities are available for all skill levels from entry-level positions to licensed and/or certified management positions. Preferred Qualifications Role Purpose Provide food service for patients and families. Performs in the key position in the Dining On Call program by performing duties in the call center. First line interaction by answering the phone and obtaining meal selections from patients and families utilizing customer service, nutrition knowledge, and computer skills. Responsibilities Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.Performs correct and comprehensive data entry of patient food orders into the system.Interacts and collaborates with patient care team and department in regard to patient orders. Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a Medical Lab Scientist (Reg or Non-Reg)? Can you troubleshoot issues and investigate problems to resolution? If so, we need YOU!! * Schedule/Hours - Flexible scheduling to bridge evening shift and nights: preferred either 15:00 - 01:30 AM (10 hours) or 15:00 - 23:30 (8 hours), rotating weekends every 5th unless wanting to cover every Saturday Example Duties: * The lead support can help with quality improvement projects, following up with office on missed critical callbacks that do not meet turnaround times to find the best contact information to prevent delay. * Manage real time issues, ensure coverage, triage escalations, and provide needed direction * Serve as subject matter experts and ensure that staff with clinical and technical knowledge are always available to support providers and frontline team members. Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. No other organization offers an opportunity for exploration and discovery like Barnes-Jewish Hospital. As a laboratory professional with Barnes-Jewish Hospital, you'll have exposure to the most advanced testing protocols and processes in medical diagnostics, and one of St. Louis' widest varieties of disciplines and specialties in laboratory careers. Our full-service, 24/7 laboratory is known for its leading-edge technology and the most progressive clinical techniques in practice today. you'll be working with the best, in a supportive atmosphere that will encourage your growth and advancement. Plus, you'll have opportunities to share your skills and knowledge by participating in clinical trials and research in conjunction with leading organizations such as the Washington University School of Medicine. Preferred Qualifications Role Purpose Responsible for serving as a liaison and primary point of contact between physician/client accounts, inpatient care areas, other laboratories and hospitals and the Laboratory. May order testing, dispatch couriers, provide patient test results, etc. Responsibilities Primary point of contact between physician/client accounts and the laboratory.Understands laboratory test principles and procedural aspects and understands clinical correlation and result interpretations.Uses equipment and materials properly, reports malfunctions/expirations promptly. Minimum Requirements Education Bachelor's Degree - Physical/Life Science/related Experience 2-5 years Supervisor Experience No Experience Licenses & Certifications MT - ASCP or equiv Preferred Requirements Experience 5-10 years Supervisor Experience < 2 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC is looking to hire a Clinic Service Rep! Apply today! Additional Preferred Requirements * Hybrid Role with Day time hours * Monday - Friday with no weekends and holidays * Job Duties - Processing referrals, schedule office visits and testing, Track and update referrals, review and respond to EPIC tasks * This individual will also cover for medical assistance clinics responsibilities (M, Tues, Wed) and have communication with patients and medical staff. * Daily Pay! Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Heart and Vascular Administration department supports the structure for the Heart and Vascular Program and drives the strategic goals and priorities. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

**City/State:** Saint Louis, Missouri **Categories:** Financial Services **Job Status:** Full-Time **Req ID** : 101093 **Pay Range:** $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role** BJC HealthCare is seeking a Patient Accounts Representative I for our denial follow up team! Ideal candidates will have physician insurance follow up experience and the ability to handle appeals. **Overview** **BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. **Preferred Qualifications** **Role Purpose** The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. **Responsibilities** + Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies. + Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts. + Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards. + Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. **Minimum Requirements** **Education** + High School Diploma or GED **Preferred Requirements** **Experience** + **Supervisor Experience** + No Experience **Benefits and Legal Statement** **BJC Total Rewards** At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. + Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date + Disability insurance* paid for by BJC + Annual 4% BJC Automatic Retirement Contribution + 401(k) plan with BJC match + Tuition Assistance available on first day + BJC Institute for Learning and Development + Health Care and Dependent Care Flexible Spending Accounts + Paid Time Off benefit combines vacation, sick days, holidays and personal time + Adoption assistance **To learn more, go to our** **Benefits Summary** **.** *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative I for our denial follow up team! Ideal candidates will have physician insurance follow up experience and the ability to handle appeals. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose The Patient Accounts Representative I is responsible for ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Responsibilities Completes accounts receivable insurance collections and follow-up on claims to expedite payment from assigned insurance companies.Contacts insurance companies regarding claims, updates account information, and completes basic administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment. Minimum Requirements Education High School Diploma or GED Preferred Requirements Experience Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Additional Information About the Role BJC HealthCare is seeking a Patient Accounts Representative to assist with physican billing follow up. Duties for this role include working claims, contacting payors, and filing appeals in hopes to get payment on claims. Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose The Patient Accounts Representative II serves as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & review of insurance verifications and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the information gathered from insurers, physicians, hospital personnel, governmental agencies and patients. Additionally, this position is responsible for training and mentoring junior level staff. Responsibilities Serves as the subject matter expert in the area of insurance collection activities and billing resolution; resolves complex accounts and ensures their full resolution.Contacts insurance companies regarding complex claims, updates account information, and completes advanced administrative tasks on accounts.Completes necessary follow-up tasks in a timely manner while maintaining departmental quality and productivity standards.Confirms patient benefits with insurance carrier and re-files insurance claims as necessary to ensure timely and accurate payment.Works with assigned payors and assist in the communication of identified payor issues for remediation efforts. Minimum Requirements Education High School Diploma or GED Experience Preferred Requirements Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. * Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date * Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) plan with BJC match * Tuition Assistance available on first day * BJC Institute for Learning and Development * Health Care and Dependent Care Flexible Spending Accounts * Paid Time Off benefit combines vacation, sick days, holidays and personal time * Adoption assistance To learn more, go to our Benefits Summary. * Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Title: Certified Peer Specialist Department: Recovery Services Company: Preferred Family Healthcare or Burrell Behavioral Health (company subject to availability) Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Job Summary: As a Certified Peer Support Specialist, you'll team up with mental health professionals to offer assistance and guidance to individuals on their recovery journeys. Drawing from your personal recovery experience, ignite clients' spirits, extend emotional backup, and assist them in crafting winning strategies. Collaborate with the treatment team, family members, and community organizations to ensure comprehensive care and support for our cherished clients. The Certified Peer Support Specialist position offers… * All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more * Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits * Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Paid Time Off - 29 days per year including vacation & holiday pay * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: * Share your personal recovery story to inspire and motivate clients * Provide emotional support and validation to clients * Help clients identify their strengths and personal resources to aid in their recovery * Collaborate with the treatment team to develop individualized treatment plans * Assist clients in setting goals and imagining future possibilities * Provide information about community resources and services * Attend community activities with clients and/or accompany them to appointments * Maintain accurate records and reports of client progress and activities Education and/or Experience Qualifications: * High School Diploma/GED * Valid driver's license + commendable recent driving record Required License/Certification: * Certified Missouri Peer Specialist (must have completed the certification program) * More information on obtaining certification as a Peer Specialist: **************************** * Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Job Title: Certified Peer Specialist - Homeless Services Department: Adult Community Services Employment Type: Full-time Join our dedicated team at Burrell Behavioral Health, where we provide compassionate mental health rehabilitative and holistic treatment for individuals experiencing homelessness or at high risk of homelessness. As a Certified Peer Specialist, you will use your shared experience of recovery to mentor adult clients, helping them navigate their journey towards stability in mental health. Your role will focus on guiding treatment through client-driven goal sets, reducing barriers, and increasing functionality in daily living. We value a positive attitude and motivational skills, and we invite you to play a pivotal role in making a meaningful impact in the community. In this position, you'll teach and model coping strategies, symptom management, and problem-solving skills while actively participating in treatment planning. Your lived experience will empower clients to achieve their goals and nurture their recovery process. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Utilize shared recovery experiences to mentor adult clients in developing coping skills. * Provide symptom management and problem-solving training. * Actively participate in treatment planning and client activities. * Collaborate with the team to help clients stabilize and reduce barriers to care. * Support clients in achieving their individual goals and increasing daily functionality. Education, Experience, and/or Credential Qualifications: * Must be a current Certified Missouri Peer Specialist with at least a high school diploma or GED. * Preferred experience engaging the homeless population. Additional Qualifications: * A reliable vehicle, a favorable driving record, and up-to-date insurance. * A positive attitude and motivational skills stemming from personal recovery experience. Keywords: Peer Specialist, Homeless Services, Mental Health, Recovery, Community Support, Compassion, Client Engagement, Teamwork, Diversity, Inclusion Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Job Title: Certified Peer Specialist Department: Behavioral Health Crisis Center Employment Type: PRN, Varied Shifts Active Certified Peer Specialist Certification, or willingness/ability to acquire one, required Join our compassionate and collaborative team as a Certified Peer Specialist, where you will play a vital role in empowering individuals on their recovery journey. You will have the opportunity to make a meaningful difference in the lives of those facing mental health and substance use challenges. We are looking for someone who is passionate about helping others, possesses strong communication skills, and has a deep understanding of recovery processes. Your unique experiences and insights will inspire hope and resilience in our clients as they navigate their paths to recovery. In this role, you will emphasize the acquisition, development, and expansion of recovery skills, enabling individuals to fully engage in their recovery journey. You will provide interventions based on the therapeutic relationships you build with clients and their families, helping them access essential resources and support. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Collaborate with individuals to develop personalized treatment plans that address their specific needs. * Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. * Participate in meetings to ensure continuity of care for individuals. * Assist in researching and referring individuals to outside resources when necessary. * Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. * Accompany clients to appointments when permitted, representing the agency professionally. * Support clients in accessing medical services and document all services in accordance with state and CARF standards. * Offer crisis intervention and facilitate group education sessions as scheduled. * Pursue professional development through training to meet required hours every two years. * Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. * Help individuals build connections with others, their overall community, and Recovery Supports within their community. * Assist individuals in accessing information and support for mental health and substance use disorders. * Support individuals in making independent choices and taking an active role in their treatment. * Help individuals identify their strengths and resources for recovery. * Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. * Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. * Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. * Aid participants in creating personal treatment plans to actively engage in their own recovery. * Adhere to ethical and confidentiality standards of the facility. * Show interest in the long-term and short-term goals of the company. Education, Experience, and/or Credential Qualifications: * Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. * Requires one year of direct and personal experience with the mental health system as a primary consumer of services. * Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. * Exceptions to the qualifications listed may be made by the appropriate Leadership. Additional Qualifications: * Must meet the standards of CPRS (Certified Peer Recovery Specialist) or CRSS (Certified Recovery Support Specialist). * Current driver's license, acceptable driving record, and current auto insurance. * Must be 21 years of age or older. * Minimum one (1) year of recovery. Physical Requirements: * Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. * Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.